This may be a bit of a noob question but I'm new to HTC.
I've imported a DNA into the UK and I'm using my UK SIM without any problems, the only question I have is in the network selection, does anyone know if I should use "Global" or "UMTS/GSM" settings?
I've put my APN settings in for my network and the phone is showing the "H" symbol next to the signal which makes me think I'm getting HSPA but the data speeds seem really slow and I'm unsure if I should change the network selection. There aren't any CDMA networks in the UK or any 700Mhz LTE networks.
Thanks!
I would use GSM/UMTS, but if you are getting an HSPA+ signal than you should be fine on Global.
Can you help me though. I too imported the DNA and I'm using it in London. However my Google Play Store is not working properly. I only have access to the Apps category. I can't access the Music, Books or Movies storefronts even when using their respective apps.
Is yours the same? Can you try it with both your SIM in and not in please. At the moment I haven't got a EE micro SIM to test if my problems are due to a lack of SIM card. So I'm only using it on WiFI.
Thanks.
Bilhouse said:
I would use GSM/UMTS, but if you are getting an HSPA+ signal than you should be fine on Global.
Can you help me though. I too imported the DNA and I'm using it in London. However my Google Play Store is not working properly. I only have access to the Apps category. I can't access the Music, Books or Movies storefronts even when using their respective apps.
Is yours the same? Can you try it with both your SIM in and not in please. At the moment I haven't got a EE micro SIM to test if my problems are due to a lack of SIM card. So I'm only using it on WiFI.
Thanks.
Click to expand...
Click to collapse
I've tried accessing Play both with my sim card in and sim card out and it's working fine, just for the record, I'm using a 3 UK sim in the phone and I've not had any problems whatsoever, just as I said, my data speeds seem a little slow compared to what I was getting with my Galaxy S3 with the same sim in it.
The reason mine may be working without the SIM is because I'd already set up Play with the sim in when I got the phone so it's still active without the sim inside. Ur play account may not properly work until you put a sim in the phone.
Hope u get it worked out!
Thanks for the response mate. I will try and get a sim tomorrow to test. One other question, are your app prices in USD$ or UK pounds £?
In regards to your situation I believe that the Droid DNA only supports upto HSPA 14.4 Mbps not the 42 Mbps service on GSM networks so that may be why your experiencing slower speeds.
Bilhouse said:
Thanks for the response mate. I will try and get a sim tomorrow to test. One other question, are your app prices in USD$ or UK pounds £?
In regards to your situation I believe that the Droid DNA only supports upto HSPA 14.4 Mbps not the 42 Mbps service on GSM networks so that may be why your experiencing slower speeds.
Click to expand...
Click to collapse
Ahhh, ok, looks like I'll have to put up with it then, it's not too bad, just noticeable from the speeds I was getting previously. As for the Play issue, I'm getting everything in £ values, if I had to guess I would assume that the phone is recognising the sim as UK originated or that my google account is registered as being in the UK so it's showing me the UK Play store.
The entire Play interface (Apps, Music, Books & Films) including pricing is exactly the same as it was on my Galaxy S3 that I got on contract from 3 but like I said, I put my 3 sim in straight away and it was all fine.
I'm sure once u put a sim in you'll be ok, the phone probably isn't recognising that you're in the UK without the sim card I think. :silly::silly:
Let me know how you get on once you put a sim in it, us UK DNA owners gotta stick together haha
All working. Thanks man.
All the hassle I went through and it was just because I had no SIM lol!
HI
Been looking for some info for ages I am on EE and have ordered a DNA but I am a bit worried if I will get any sort of 3g/hs speeds. I can still cancel the phone but need to know before Tomorrow if this will work for me as there is no point if I can't get any mobile data with this phone.
Has anyone got any info that can help me, EE has a 4G network which is a bit patchy for 4g round here but does work, I am guessing this phone won't work on the UK in 4g, but as I said above as long as it works 3G or HS+ then I will be happy, anyone put my mind at rest lol.
Related
Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.
I recently decided I loved my Aria so much I was going to purchase the unlock code so I could use it on a prepaid service (I no longer use at&t).
I am ROOTed, and am running the Liberty Sense 2.2.2 ROM.
After I inserted my T-mobile pre-paid SIM and got the message "enter SIM unlock code" I did as instructed. It said it was accepted and My phone booted without that annoying please insert sim message. Yay right? Nope it can't connect to the mobile network. After doing a little googling and hunting around I found that the phone has to be compatible with the GSM frequency that the company your planning on using has.
Well this is what my device supports:
HSPA/WCDMA:
900/2100MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
GSM:
850/900/1800/1900MHz
(Band frequency, HSPA availability, and data speed are operator dependent.)
Which is apparently compatible with T-mobile. Well whenever I try and connect it says it fails and gives me and error message:
"SIM card not provisioned MM2"
After doing some google searches on that I found that it may mean you need to replace your sim etc. I've tried 2 different T-mobile SIMS and they both failed. Yet they both work in the T-mobile phones.
If anyone knows a work around to get me past this crap I would GREATLY appreciate it. It's been turned into an all day project and I'm nearing a tired and disappointing end.
Also info that may help:
-Neither of the SIMS currently have minutes on them but are both still activated under the owners names and display signals on the T-mobile devices.
- My HTC aria IS unlocked and IS rooted/loaded with a custom rom
-I can locate the 2 networks available in my region when I click on search for networks in my "wireless/network settings"
If you need anymore info to help answer the question please let me know and I will provide it as soon as I am able.
The phone is fine. It may be because you don't have minutes on the plan, or because the SIM card is too old or something. I'd suggest going into a T-Mobile store and getting it squared away.
Yes after several hours of hunting I was able to find someone who had the same problem. Apparently whether the SIM gets signal or not from the device it came from it will give you an error on the device you put it in until the SIM has actual minutes on it. The guy had said on his post he tried around 3 different cards and all had the same effect.
Sorry for the double post just wanted to update.
The reason I wasn't able to get signal on the phone was because the T-mobile sim card I was using was an un-paid Flex Pay SIM card with T-mobile. The actual prepaid SIM (which im using now) gets a signal even when there aren't minutes on the device so you can add funds to your account through the mobile phone.
As the subject stated: I am planning to unlock my AT&T Galaxy Note to use it in Japan, but not sure if the Note will work there. I just want to be able to make calls and do light browsing at 3G speed (not 4G LTE)
Japan have 3G GSM network, so it should be, But want to confirm before I spent the $$$ unlocking my AT&T Note.
it has the proper frequencies for cellular use on 3g idont know about hspa+ so prbly dataspeeds around 2-5 mbps
drksilenc said:
it has the proper frequencies for cellular use on 3g idont know about hspa+ so prbly dataspeeds around 2-5 mbps
Click to expand...
Click to collapse
Thank you for the information!
What kind of prepaid SIM are you going to use in Japan? I couldn't find any SIM that has prepaid voice and data together. So I'm planning to use b-mobile 1GB data plan with fusion IP phone SMART. That way, I can send/receive phone call and use data.
Did you have any luck? I can't get the bmobile sim to work with this phone. Urgent help needed. I suspect it takes some special config or different radio but I don't know. The bmobile instructions alone don't work.
Look up APN for bmobile. Just my 2 cents.
decimater said:
Look up APN for bmobile. Just my 2 cents.
Click to expand...
Click to collapse
I had all the correct settings. I suspect the card did not work with Android 4.12. I have seen references online to rolling back to 4.11 for possibly unrelated or possibly related issues. They would not refund, so I had to do a charge-back on the card. Never trust a company who fails to stand behind a product when it completely fails to work. I ended up paying the higher price for AT&T which worked well except don't trust their wifi app - it tries to connect to partners who aren't partners, which disrupts the otherwise working mobile data connection.
Well, that really sucks, man. I guess your best shot would be to try and find another carrier that is GSM if the roll back to 4.1.1 doesnt work. Best of luck.
Hello, I recently visited the USA (Las Vegas) and discovered that my UK bought (UNLOCKED) Samsung Galaxy S3 could not make nor receive calls in the USA. Roaming WAS enabled and I had an R symbol over the signal strength indicator. I have a Vodafone pay as you go sim card which I have used (as my main sim) over numerous years now. I have used it in other phones previously (HTC, Samsung, LG, etc.) over the years and they have all made and received calls in the USA (roaming) no problem. I did get a text message (eventually) when I was in the USA saying welcome to USA and calls cost £1.50, etc, etc. Yet when I tried making a call, I had an automated voice message asking me to contact my operator for some reason (can't remember the specifics). I've never had a problem using my Vodafone sim roaming in the USA and with previous phones, always made and received calls without any hassle (i.e. found a network automatically, e.g. AT&T, T-Mobile, etc.). Also, I visited Las Vegas last year with the same sim card but a different phone (HTC Desire HD) and was able to make and receive calls. I recall my brother saying that he had read something on the internet about the UK spec. S3 having hardware differences with the rest of the world versions, including not being able to work in the USA for calls. However, he could not find the site again. Has anybody else had this problem or know about it?
Yee1 said:
Hello, I recently visited the USA (Las Vegas) and discovered that my UK bought (UNLOCKED) Samsung Galaxy S3 could not make nor receive calls in the USA. Roaming WAS enabled and I had an R symbol over the signal strength indicator. I have a Vodafone pay as you go sim card which I have used (as my main sim) over numerous years now. I have used it in other phones previously (HTC, Samsung, LG, etc.) over the years and they have all made and received calls in the USA (roaming) no problem. I did get a text message (eventually) when I was in the USA saying welcome to USA and calls cost £1.50, etc, etc. Yet when I tried making a call, I had an automated voice message asking me to contact my operator for some reason (can't remember the specifics). I've never had a problem using my Vodafone sim roaming in the USA and with previous phones, always made and received calls without any hassle (i.e. found a network automatically, e.g. AT&T, T-Mobile, etc.). Also, I visited Las Vegas last year with the same sim card but a different phone (HTC Desire HD) and was able to make and receive calls. I recall my brother saying that he had read something on the internet about the UK spec. S3 having hardware differences with the rest of the world versions, including not being able to work in the USA for calls. However, he could not find the site again. Has anybody else had this problem or know about it?
Click to expand...
Click to collapse
I have no idea about roaming in the USA...
However, I do know that the phone works on AT&Ts network, because I live in the USA & use the I9300 on AT&Ts network. The I9300 will not work on T-Mobile's data network, but should work on T-Mo's voice network.
That probably wasn't much help to you. I just wanted to confirm for you that the phone does work on AT&Ts network here.
brkshr said:
I have no idea about roaming in the USA...
However, I do know that the phone works on AT&Ts network, because I live in the USA & use the I9300 on AT&Ts network. The I9300 will not work on T-Mobile's data network, but should work on T-Mo's voice network.
That probably wasn't much help to you. I just wanted to confirm for you that the phone does work on AT&Ts network here.
Click to expand...
Click to collapse
Thanks brkshr, that was helpful. Good to know that a GT-I9300 does work in the USA.
I thought the USA had different models (SGH-T999 and SGH-I747). What made you decide to get a GT-I9300?
I may try again (next time I go back to USA) and if still the same, will try an AT&T sim. I must admit, I don't know anything about the different networks in the USA. Can I get a pay as you go sim for free? In England, you can get sim cards for different networks free and then obviously pay to top up.
Yee1 said:
Thanks brkshr, that was helpful. Good to know that a GT-I9300 does work in the USA.
I thought the USA had different models (SGH-T999 and SGH-I747). What made you decide to get a GT-I9300?
I may try again (next time I go back to USA) and if still the same, will try an AT&T sim. I must admit, I don't know anything about the different networks in the USA. Can I get a pay as you go sim for free? In England, you can get sim cards for different networks free and then obviously pay to top up.
Click to expand...
Click to collapse
You are correct. The U.S. does have it's own variations. I decided to buy the I9300 for the quad-core & I was hoping that Samsung would be more likely to release sources for it & update it faster. They do update the I9300 faster, but I prefer AOSP (Google's stock Android) over Samsungs TouchWiz & that's where sources come in to play. So now I wish I would have gone with a U.S. variant, because sources for the US variant are released. Oh well! (Sorry for the rant)
Unfortunately, we don't get free SIM cards here. The best thing to do is buy an AT&T SIM card online ahead of time. Then activate it on a prepaid plan when you get here. You need a Micro SIM card. They should cost anywhere from $5 to $15. Otherwise, you have to go into an AT&T store & buy their 'SIM Starter Kit' for $25... Complete BS.
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=aps&field-keywords=at&t+sim+card
Thanks again, the link (to Amazon) is very useful. I think I will get an AT&T pre-paid sim card as suggested. At least that way I can use mobile data (when wi-fi is not available) and not have to pay extortionate data roaming charges. Especially useful for mobile data assisted GPS.
One last question though. In the UK, you can keep your number even if you don't top up for ages. In the US, can you buy a pre-paid sim card, use it once, not top up for say a year and still be able to use the sim again, i.e. it won't be deactivated will it? That way I can have it as a holiday sim (I visit the US every year).
Yee1 said:
Thanks again, the link (to Amazon) is very useful. I think I will get an AT&T pre-paid sim card as suggested. At least that way I can use mobile data (when wi-fi is not available) and not have to pay extortionate data roaming charges. Especially useful for mobile data assisted GPS.
One last question though. In the UK, you can keep your number even if you don't top up for ages. In the US, can you buy a pre-paid sim card, use it once, not top up for say a year and still be able to use the sim again, i.e. it won't be deactivated will it? That way I can have it as a holiday sim (I visit the US every year).
Click to expand...
Click to collapse
I don't know the answer to that question. Sorry.
Sent from my GT-I9300 using Tapatalk 2
Question!!
I bought an unlocked i9300 the quad core international galaxy s3.. i'm using Simple Mobile micro simcard.. i wanted to use AT&T prepaid simcard the one amazon sell.. i 'm asking if anyone used the AT&T with this phone and make it work.. i went to AT&T store and they told me the simcard will never work on my phone so don't buy it..i live in Texas USA.
PS: i'm sorry if this question been asked before and thank you all for your time and help
Have you seen this thread?
http://forum.xda-developers.com/showthread.php?t=1696025
Sent from my Nexus 7 using XDA Premium HD app
Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
mru55 said:
If the SIM tells you that it is a tablet, call your provider (Three) and explain them that they have to remove the block; or you will have to change provider.
Be firm but very polite.
Click to expand...
Click to collapse
I did exactly that and they are happy to let me go. We spent over an hour on the phone. They say there's nothing they can do. There's no block to lift as such. It is simply not possible to use a Three phone sim for data access in that phone. At least according to the Team Leader.
Has anybody got data access on this phone with a normal sim?
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
mru55 said:
Wow! Hardliners. That means that the offer ain't that great if they are offering unlimited LTE but only if you use a phone which makes it impossible to consume serious data..............
Then phone can definitely do LTE data. Between my wife and I, we have used several different providers in Germany, Holland, Belgium, and France.
Click to expand...
Click to collapse
Thanks for the reply. So I presume the Sim cards you used were all normal phone sims which allowed you to make calls and send texts as well?
Correct. Just "voice" sims. Data traffic is charged (dearly). My employer was none too thrilled;but hey, I was working off my work e-mails...........
On one private one, I can book 1GB UMTS data for €10 for 30 days. And the card works no matter what; even international data roaming.
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
ralphrmartin said:
I've been round this loop, and was happy with 3 until this happened. I argued with them for a long time, but they just did not want to know.
If I have a phone SIM, no data is allowed as it is in a "tablet".
If I have a data SIM, no phone calls can be made.
In short, 3 simply cannot (or at least refuse to) provide a service to anyone with this device.
In the end I signed up with and took my number to Giff Gaff, and am happy. If you want an introduction, let me know, and we both get £5 back.
Click to expand...
Click to collapse
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
DrHRH said:
Sounds like I might not have a great deal of choice. How do we sort it logistically then? PM me if you need to.
Click to expand...
Click to collapse
Just go to this page to sign up. I think that should do it.
http://giffgaff.com/orders/affiliate/ralphrmartin
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
mru55 said:
Just goes to show that what seems to be a good deal is just another attempt to rip you off.
Glad to hear that you found a good solution for you.
Click to expand...
Click to collapse
Before I commit to this I've got 2 questions:
1) Is the X1 good enough as a daily driver to warrant switching? Bearing in mind I'm using a superb phone at the moment, the Lumia 1520 whose only shortcomings are to do with lack of apps. Otherwise it's silky smooth and really stable.
2) Has anyone tried TPO? It's a new network that uses EE, the UK best coverage.
https://www.thepeoplesoperator.com/PAYM-Order-Review-Tariff/?//20/
What do people think?
DrHRH said:
Hi,
Hope Im not duplicating anything here. I've got a massive problem. I use the Three UK network on PAYG and take the all in one 15 bundle, giving me a great deal - 300 mins, 3000 texts and totally unlimited 4G data with no worries that I'll ever spend more than 15 quid a month on my phone.
The massive problem is that now I've bought what I thought was the perfect device, The Honor X1 LTE with 32GB internal, I can't use the Three sim card for data. It tells me I have to buy a data sim to use the internet on the go. The sim thinks the phone is a tablet.
I'm now at a point where I have several crap options:
1) I have to change to a different network, assuming it's possible to use data on a phone sim card in the Honor mediapad x1 on other networks.
2) Use the phone with no mobile data access.
3) Sell the phone.
4) Work out how to make the sim card stop thinking it's a tablet.
Please somebody, help me out here. Does anyone have a UK sim which works on the X1 with calls, texts and mobile data for a decent monthly cost?
Thanks in advance,
HRH.
Click to expand...
Click to collapse
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Reji Kamal said:
Hi
I own mediapad honor x1 bought directly from Huawei (model 503L ,LTE) Data service is working all sims I checked ie Tmobile, 3, vodafone. Only problem i found is vodafone and o2 4G frequency is not compatible (800 Mz) but 3g works fine with them also. I am currently using Vodafone sim, no issue with data connection.
O
Click to expand...
Click to collapse
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
DrHRH said:
Thanks for that. So do you know if EE gives you a 4G signal then? I'm very surprised that you managed to get access to any kind of data using a 3 sim card.
Click to expand...
Click to collapse
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Reji Kamal said:
Yes EE and 3 mobile 4g works well in my device.To make it confirm I personally visited their shop in Sheffield and asked for sim only contract, inserted sim card and checked, EE gives 17 mb downloading speed too, vodafone 3g works as normal as in other devices. both downloading and uploading below 8 mb
Click to expand...
Click to collapse
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
DrHRH said:
Are you absolutely sure about Three and is it a phone sim which gives you texts, data and phone calls? It seems weird that yours works and both my PAYG and my contract Three sim cards tell me I'm not allowed to use a phone sim in this phone. Was it the 3 shop you tested the sim in?
Click to expand...
Click to collapse
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Reji Kamal said:
Yes ,3 shop in Sheffield .At that that time the shop don't have a Pay as you go micro Sim but they took a normal Sim and re sized it .then we tried .IT was working well.
Click to expand...
Click to collapse
When was that exactly? Wondering if it was before they changed the policy. How old is the sim that works?
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
mru55 said:
I can only emphasise that it is a question of policy whether a network is accessible, rather than a question of modem/radio capability.
Click to expand...
Click to collapse
Of course. When did the policy change - does anyone know? I've a feeling it was 2012 ish.
I would guess that the policy did not change, but that it is part of the tariff / offer.
Reji kamal used a pay as you go SIM of 3,which does not have the block.