Updat via Kies failed, what now? - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
My sister-in-law hooked up her phone to her laptop and then Kies responded there was an update. I know for a fact that she was on 2.3.6 and the suggested update was the ICS one.
The phone booted in download mode and then got stuck on 12%, then she turned to me.
I'm pretty familiair with Android phones and I rooted and installed custom ROMs on quite a lot of phones. But, it was always with a full backup and I always made sure the phone numbers were on the SIM card as an extra precaution.
Now, this phone is NOT rooted, just stock 2.3.6 on it, she made no backups of any kind and there's no external SD card in it so the photo's are on the internal memory.
So, what I need first, if possible, is access to the internal memory. Normally, I can mount the memory in clockworkmod recovery, but this phone is not rooted so no CWM. Can I flash a kernel to get CWM? And if yes, which one?
Secondly, is there any way to backup the phone numbers? If I flash a new ROM I will loose al numbers, right?
Hope someone can help, she's quite desperate! (me too actually)

one part of information I forgot to give;
when I pull out the battery and reboot the phone after putting it back, I just get the phone/warning sign/pc logo and the text "firmware upgrade encountered an Issue. Please select recovery mode in Kies ans try again"
When I do that, Kies sees the phone, starts downloading a recovery image of some sort and stay on 100% for a few minutes and then closes without any error message.

Numbers are stored in Google account, and Internal memory is not formatted if you do a factory reset. I could recommend you to move your question to this thread http://forum.xda-developers.com/showthread.php?t=1648351&page=148

drraptor said:
Numbers are stored in Google account, and Internal memory is not formatted if you do a factory reset. I could recommend you to move your question to this thread http://forum.xda-developers.com/showthread.php?t=1648351&page=148
Click to expand...
Click to collapse
Hi, I just flashed a stock ROM of the same version with Odin.
Phone is ok again, nothing is lost.
Camera was set on storing photos in internal memory, I changed it.
All contacts were already stored on the SIM card so no sync to Gmail

vinz3nt said:
Hi, I just flashed a stock ROM of the same version with Odin.
Phone is ok again, nothing is lost.
Camera was set on storing photos in internal memory, I changed it.
All contacts were already stored on the SIM card so no sync to Gmail
Click to expand...
Click to collapse
So internal memory wasn't wiped ?
Just backup and flash a Stock ICS using Odin

Related

[Q] Lagging, freezing, hanging, and then suddenly applications are forced to close..

Hello,
Lately I've been having some issues with my Samsung Galaxy S II. I am currently using the Omega v10.4 ROM, although I have reset my phone to stock multiple times to check and confirm that this is NOT a problem caused by a ROM, as this happens on stock as well.
Apparently, my phone does not like the standby mode. Most of the time when I unlock my phone, there is an issue that arises which basically makes the phone freeze/hang/lag at the home screen. I am not able to use the soft buttons on the bottom, nor click any of the buttons on the home screen, or slide between other screens. The main button DOES work, and prompts me to change to a different loader.
I've tried this with multiple loaders, and everytime this happens I get the error message "[insert_current_launcher_name_here] was forced to close.", and I get to either force close the launcher, or report/wait. "Wait" and "Report" pretty much do nothing, I just sit there and look at a frozen screen. However, when I do "Force Close", the Launcher at hand is (obviously) force closed, and restarts. Then everything's fine again.
This keeps happening over and over more frequently over the past few days, and I have no idea what caused it. I have not recently dropped my phone, and even though it's got a warranty, I got it from CeX, so I'm not sure how much they can fix on it, if they actually can.
I searched around and some people say it's faulty wiring, but it used to be PERFECT, and I've had it for more than 3-4 months now. Does anyone have any idea what could have caused this and how it can be fixed?
Thank you,
Richard Solomou
Given you're having these problems with stock, I'd probably do a format of the internal SD card (also format your external SD card if you have one. Obviously back your important stuff like contacts/sms/call logs up), then reflash stock via Odin. Obviously you want to avoid restoring anything but your contacts, sms history & call logs, I.E. do not restore any apps or app data (including/especially system apps) in Ti. You need to to an absolutely clean install.
If you're still having problems after this, make sure the flash counter is no & showing Samsung Official in download mode (jig it if necessary) & return it for warranty service.
MistahBungle said:
Given you're having these problems with stock, I'd probably do a format of the internal SD card (also format your external SD card if you have one. Obviously back your important stuff like contacts/sms/call logs up), then reflash stock via Odin. Obviously you want to avoid restoring anything but your contacts, sms history & call logs, I.E. do not restore any apps or app data (including/especially system apps) in Ti. You need to to an absolutely clean install.
If you're still having problems after this, make sure the flash counter is no & showing Samsung Official in download mode (jig it if necessary) & return it for warranty service.
Click to expand...
Click to collapse
Alright, I'll try to format the internal SD card; I don't have an external one. The way to do this is to unmount it via Recovery and then select "Format SD card", correct?
Thanks,
Richard
Clean Slate for those that balls up the firmware .Or need to return to service or decide if its hardware/firmware problem .
Backup data first if phone is working .
Boot CWM recovery
Mounts and Storage
Format cache data system sd card .
Remove battery
Boot to download mode
Open Odin
Install correct stock firmware .
jje
JJEgan said:
Clean Slate for those that balls up the firmware .Or need to return to service or decide if its hardware/firmware problem .
Backup data first if phone is working .
Boot CWM recovery
Mounts and Storage
Format cache data system sd card .
Remove battery
Boot to download mode
Open Odin
Install correct stock firmware .
jje
Click to expand...
Click to collapse
Hello,
Thanks for your prompt reply, here's what happened after I attempted to do that.
Formatting /cache...
Done.
Formatting /data...
Done.
Formatting /system...
Done.
Formatting /sdcard...
Error mounting /sdcard!
Skipping format...
Done.
Click to expand...
Click to collapse
I'm not sure if I should continue with Stock after this. What does that mean that it cannot mount /sdcard? Isn't that supposed to be the internal one, since I do not have an external one?
Please advise.
Thanks,
Richard

[Q] Phone wont boot and cant flash anything

Okay, this is quite a long story, so I apologise in advance.
I decided to update my Galaxy S2 today to a newer ROM (SuperNexus 2) with the latest version of Android. I was coming from a CM9 build. I went through the usual process of backing up data and performing a full NANDROID backup via CWM Recovery, booted the phone again and transferred the backups to my PC via USB. These files transferred fine.
I then downloaded the zip files for the new ROM and proceeded to copy them to the internal storage of my phone. The copy dialog in Windows said that it was "discovering items" and stayed like this until I turned off USB transfer mode on the phone and removed it (ie. the files failed to copy) This happened a number of times and I didn't get anywhere. I have plenty of space free on the SD card, but just to make sure I started the phone in CWM again and formatted the SD card, and since I was going to do it anyway, the data and cache partitions too. When I booted the phone again, the files still wouldn't copy. I managed to copy a text file to the phone which was about 32kb but anything larger just seemed to fail.
I then went back into CWM and decided to partition the SD card, as I thought that it may have been corrupted somehow and needed to rebuild the filesystem. This however, caused even more problems as trying to format the SD card (In CWM) now just reported "Error, can not mount E:/sdcard".
Feeling fairly frustrated, I decided to download the Stock ICS ROM for the Galaxy S2 and install it via Odin, thinking that the problem was probably with CWM. The install went fine, but upon reboot the phone just stayed on the boot animation, no matter how long I left it. To make sure the install went smoothly I decided to try and reinstall the Stock ROM via Odin again, but now Odin didnt seem to get past the "Initializing.." stage.
So all in all, I now have a phone which wont boot into Android, cant copy anything to internal storage, and Odin wont seem to connect to.
I am convinced this is a software issue and therefore fixable. But maybe the internal storage was not working correctly in the first place. I have installed many ROMs before and never had such issues.
Anyone know anything about this or how I could potentially fix it? Thanks so much in advance!
Benji1992 said:
Okay, this is quite a long story, so I apologise in advance.
I decided to update my Galaxy S2 today to a newer ROM (SuperNexus 2) with the latest version of Android. I was coming from a CM9 build. I went through the usual process of backing up data and performing a full NANDROID backup via CWM Recovery, booted the phone again and transferred the backups to my PC via USB. These files transferred fine.
I then downloaded the zip files for the new ROM and proceeded to copy them to the internal storage of my phone. The copy dialog in Windows said that it was "discovering items" and stayed like this until I turned off USB transfer mode on the phone and removed it (ie. the files failed to copy) This happened a number of times and I didn't get anywhere. I have plenty of space free on the SD card, but just to make sure I started the phone in CWM again and formatted the SD card, and since I was going to do it anyway, the data and cache partitions too. When I booted the phone again, the files still wouldn't copy. I managed to copy a text file to the phone which was about 32kb but anything larger just seemed to fail.
I then went back into CWM and decided to partition the SD card, as I thought that it may have been corrupted somehow and needed to rebuild the filesystem. This however, caused even more problems as trying to format the SD card (In CWM) now just reported "Error, can not mount E:/sdcard".
Feeling fairly frustrated, I decided to download the Stock ICS ROM for the Galaxy S2 and install it via Odin, thinking that the problem was probably with CWM. The install went fine, but upon reboot the phone just stayed on the boot animation, no matter how long I left it. To make sure the install went smoothly I decided to try and reinstall the Stock ROM via Odin again, but now Odin didnt seem to get past the "Initializing.." stage.
So all in all, I now have a phone which wont boot into Android, cant copy anything to internal storage, and Odin wont seem to connect to.
I am convinced this is a software issue and therefore fixable. But maybe the internal storage was not working correctly in the first place. I have installed many ROMs before and never had such issues.
Anyone know anything about this or how I could potentially fix it? Thanks so much in advance!
Click to expand...
Click to collapse
I9100?
Can get to DL mode?
Can get to recovery?
Get an older Odin version and flash siyah just to see if it can be flashed again.
If you can get to recovery, Nuke Script is the way to go.
It sounds to me that maybe your memory is corrupt...
Not just yet, smells like soft brick.
Sent from the little guy

[Q] sdcard0 = 0 bytes, missing / corruption ?

Hello,
Recently, I have followed a tutorial to root Samsung Galaxy Ace 2 within 2.3.6. But, it wasn't precise and I have tried within 4.1.2. Device didn't boot, it stayed on SAMSUNG logo. I have could "reinstall" 4.1.2 and the mobile run correctly. But, after "reinstall", device didn't have access to internal SD card and it said "Space short (0bytes)". Whenever I launched a software (example camera), it said "Please disconnect mass storage" but device wasn't connect to something... I have an external SD card, the mobile see her and her capacity (example 2,2Go/4Go) but I haven't access too.
When I connect my phone to the computer, it sees external SD card and know play her contents. Computer sees internal SD card but not her contents and her storage capacity is -15045154 bytes...
I think, may be, ways to access sdcard0 and external SD card have been change in device.
I hope to find a solution to recover my files without reset and all lose, you are my last hope.
Best regards.
Hum, anyone an idea ?
how did you root your device? what options/commands did you execute? Maybe you've accidentally messed with the memblocks or something. Have you tried formatting your internal sd through your phone?
On tutorial, I had to put "update_su_I8160.zip" on my SD card (internal or external, it wasn't precise). So, I have her place to internal SD card. Then, reboot in download mode. I launched Odin, connected my phone to computer, put "I8160XXLD8_ready_to_root_ANT.tar.md5" in PDA, "Start". After this, phone has been reboot and lock on SAMSUNG logo. Then I had "reinstall" Jelly Bean.
I didn't formate internal SD, all will be lost.
Try to root your phone using this one:
http://forum.xda-developers.com/showthread.php?t=2215996
And always put your flash files to your external sdcard, it's much safer that way.
Ok, external SD card, I don't forget.
Root is success. But, I I thought that uninstall applications imposed for example but I cannot...
So, the root didn't have change for my problem.
I thank you anyway to the solution to root !
Kdmeizk said:
Ok, external SD card, I don't forget.
Root is success. But, I I thought that uninstall applications imposed for example but I cannot...
So, the root didn't have change for my problem.
I thank you anyway to the solution to root !
Click to expand...
Click to collapse
Did you regain access to your internal sdcard my friend?
As you can see, the link that I gave you shows how to root ace 2 on GB (2.3.6) and JB (4.1.2). Hence, different android versions, had different ways of rooting. So if you flash GB and used the JB method of rooting, that may definitely cause some issues. That's what I seem to understand with regards to your prost, so please correct me if i'm wrong.
What do you mean by, "But, I thought that uninstall applications imposed for example but I cannot..."? Kindly elaborate.
Uninstalling applications is easy once the device is rooted. Did you have access to your phone after rooting to 2.3.6, or it just got stuck at boot logo on first boot?
Yes, two ways to root GB and JB. I had use GB root method on JB system and I didn't have access to my phone, only lock on boot logo.
For uninstall applications, there is a method in particular ? Or just Settings -> Applications -> Samsung Apps (I hate) -> Uninstall ?
To finish, I don't have access to internal SD card, again :/
Kdmeizk said:
Yes, two ways to root GB and JB. I had use GB root method on JB system and I didn't have access to my phone, only lock on boot logo.
For uninstall applications, there is a method in particular ? Or just Settings -> Applications -> Samsung Apps (I hate) -> Uninstall ?
To finish, I don't have access to internal SD card, again :/
Click to expand...
Click to collapse
That may have caused the problem, the way you root the phone. You should've used JB way of rooting JB and vice-versa. There are many ways to uninstall system apps, one way is via rootexplorer (needs root access), and delete apk's on 'system/app' folder. Or much more easier way is to use Root Uninstaller. Just be careful on deleting system apps. Some of them are necessary for the device to run, and by deleting those apps may cause bootloop or might get stuck at boot logo. But first, you need to fix your phone. Try reflashing ROM and proceed to the proper rooting process as per version. Goodluck!
---------- Post added at 05:20 PM ---------- Previous post was at 05:02 PM ----------
You might also want to take a look at this thread.
http://forum.xda-developers.com/showthread.php?t=1463756
Hope you'll be able to fix your phone soon. Keep me posted.
I reading your link but I had see "The Solution is fairly straight forward, However It's not a repair and it is not possible to recover any data from the Internal memory."
If I not can recover data, I can do a reset :/
Kdmeizk said:
I reading your link but I had see "The Solution is fairly straight forward, However It's not a repair and it is not possible to recover any data from the Internal memory."
If I not can recover data, I can do a reset :/
Click to expand...
Click to collapse
I just hope that yours was not a case of sdcard corruption. 'cause that link's topic was about corrupted internal sd. Try to flash the last working ROM that you had use, wherein the internal sd used to be detected.
Ah ok.
Jelly Bean is my last ROM (stock firmware by SAMSUNG) and it was reinstall correctly (after the "fail" with root GB on JB). But, nothing changes :/
I see (in recovery mode, Odin) "Leave CS...". What is this ?
Ok, it's the end...
I had try to reinstall stock firmware (the same that my phone) but I had obtain an error and now on boot my phone, I have "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
I had try to launch "urgency restore", a full reset, but I had obtain a Korean message
So, it's a disaster.
Now, if it's possible, I want to reset my phone, I want to work. If not possible, go to after sales service...
I hate SAMSUNG, performances restricts , useless applications installed... to have to root the phone... AND FAIL.............
clean sdcard then use.
2 month ,i have had same problem
Kdmeizk said:
Ok, it's the end...
I had try to reinstall stock firmware (the same that my phone) but I had obtain an error and now on boot my phone, I have "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
I had try to launch "urgency restore", a full reset, but I had obtain a Korean message
So, it's a disaster.
Now, if it's possible, I want to reset my phone, I want to work. If not possible, go to after sales service...
I hate SAMSUNG, performances restricts , useless applications installed... to have to root the phone... AND FAIL.............
Click to expand...
Click to collapse
Sad to hear that buddy. If it's under warranty, you can try to send it to service center -but rooting voids the warranty- so i guess it'll be out of the option, unless you can revert to stock recovery. It's really hard to deal with hardware once it wears out.
The warranty wasn't SAMSUNG, I forgot
I have a luck, may be. Normally, they will go trade, or repair.
I abreast you. Topic will be closed soon probably.
I think my files in internal SD card are irrecoverable now. It's unfortunate.
I learned this week, SAMSUNG sucks for low cost offers. I think buy Nexus next time, so much less changes on Android (I hope).
Sir I have lenovo a6000 when I insert SD card it show 0bytes but show SD card and I cannot access it.

Help needed in recovering Internal Memory data!

Hello guys,
I was using DorimanX v 119 10 series along with Slim Saber 08/24 release, then yesterday when the battery was around 18% it turned off randomly.
When I turned it on, I saw I was not getting options for Dual Boot and it took me straight to Primary ROM where it showed a message Internal Memory Damaged, format it on the notification bar.
Tried opening Titanium Backup and other apps to backup but SDCARD0(internal storage) was not mounted anywhere.
Restarted the phone and now its getting stuck on DorimanX logo.
Tried mounting from recovery and doesn't seem to work..
Is there anyway possible to recover my data? There are lots of information and photos that I need in that internal memory
Any help would be appreciated.
Thank you.
had that happen to me more than once on kitkat.
are you able to mount usb in recovery?
tried this?: http://forum.xda-developers.com/showthread.php?t=1646108
i went back to my jellybean backup and copied everything over to my computer.
I would be interested to hear how you are doing on this?
I recently had a crash on my S2 with the same version of DorimanX.
Had you repartitioned?
Thanks for your input guys.
@rgomia, the internal memory still shows corrupted and not able to read from it even from Aroma file manager
Actually I tried flashing slimsaber again and I could boot but still the internal memorys not readable from any file manager. Looks like I'll have to repartition it.
Was looking to somehow recover those lost data, but doesn't look like there's a chance
Reformatting worked and everything back to normal, Since I'm gonna get Redmi 1S anyway, I'll stay on slim kernal and use this as a backup phone. 5 years of important data and photos lost in the process :/
If your phone is bootable you should just mount it on your PC and run a file recovery program.
Your pictures are usually stored on your primary SD card.

Need help - i9100 doesnt show /data or has access to it

Hi.
I did something wrong. Very wrong and now i need help from you, the experts.
I've been trying out the new roms (minimalos, cm13, xpe) and once i went in recovery and did a "format "/data". I have no idea why i did that. After that, the phone wouldnt go to os. Tried several things. And now, for example, cwm couldnt show any data. I could flash a new rom but that was all. Tried repitting with I91001GB_4GB.pit or the original one and no difference (heimdall). I had enough of all and i flashed back to stock from sammobile but the problem persists - no data avaliable or internal sd. If i try to take a photo in stock it says "turn off usb storage before using camera".
Mainly, the problem is that i cannot access internal or external storage (well, microsd is accessible via recovery). Nothing shows up in filemanager (stock or cm13) and i cannot use any app that uses storage of anykind (camera, filemanager,...).
Any advice of whats the next step of fixing this back to normal?
max00slo said:
Hi.
I did something wrong. Very wrong and now i need help from you, the experts.
I've been trying out the new roms (minimalos, cm13, xpe) and once i went in recovery and did a "format "/data". I have no idea why i did that. After that, the phone wouldnt go to os. Tried several things. And now, for example, cwm couldnt show any data. I could flash a new rom but that was all. Tried repitting with I91001GB_4GB.pit or the original one and no difference (heimdall). I had enough of all and i flashed back to stock from sammobile but the problem persists - no data avaliable or internal sd. If i try to take a photo in stock it says "turn off usb storage before using camera".
Mainly, the problem is that i cannot access internal or external storage (well, microsd is accessible via recovery). Nothing shows up in filemanager (stock or cm13) and i cannot use any app that uses storage of anykind (camera, filemanager,...).
Any advice of whats the next step of fixing this back to normal?
Click to expand...
Click to collapse
Format internal sd card(sdcard0) as default(vfat) from recovery and you should be able to access internal storage again

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