[Q] Galaxy S3 Front Cam Issue - Galaxy S III Q&A, Help & Troubleshooting

Hi guys,
I'm not usually using my front camera, but today i realized it has a big green-pink pixelated stripe.
What do you think about that? It might be a hardware of software/firmware issue?
What should i do?
Thanks!
I attached some photos taken with the camera and the stripe doesn't appear when it's too dark or bright..
bit.ly/SLCkLO
bit.ly/VLRdSG
bit.ly/VLRpBs
bit.ly/TMaNZc
(since i'm a new user so i can't post links of the pics i took, i chose to shorten them )

Have you power cycled the phone? You gave us only a little information.
Z.

I forgot to mention that i tried few android versions for my phone (it came with 4.0.4, i flashed 4.1.1, 4.1.2 and then returned to 4.1.1). I'm currently on 4.1.1 i9300xxdlib. The phone was resetted even to factory settings..

did it show up on the other versions? try putting CM on it or something and see if it shows up then, or try a different camera app from the play store

I don't remember having this issue on 4.0.4 version since i didnt use the front camera then.
Yes, the issue persists in other apps too.
I am trying to flash 4.0.4 now and see what happens. Does the root have something to do with this? 3

Hardware problem. You dropped the phone? The camera lens might moved from its original position and it's giving refracted beams in the sensor. You might claim your warranty.

Related

[Q] SGP 4.0 YP-G1CW/XAC factory Gingerbread ROM - Rear Camera Fail

Hi, trying to find if anyone else has this problem with the YP-G1CW and whether there are any solutions? A Google search has pulled up similar problems on many other Galaxy devices but no definitive answer.
Rear camera on my device stopped working. Activating the stock camera app brings up a black screen with all the icons and settings which can all be toggled. Switching to front camera works fine.
Any other camera apps, eg: Camera 360, Facebook, all give a Force Close.
I've tried a number of suggestions from turning off GPS, reboot, to resetting to Factory settings. Nothing seems to make a difference. I'm using the standard Gingerbread ROM - the device is pretty much vanilla.
Anyone else experienced this on the SGP?
indigoextreme said:
Hi, trying to find if anyone else has this problem with the YP-G1CW and whether there are any solutions? A Google search has pulled up similar problems on many other Galaxy devices but no definitive answer.
Rear camera on my device stopped working. Activating the stock camera app brings up a black screen with all the icons and settings which can all be toggled. Switching to front camera works fine.
Any other camera apps, eg: Camera 360, Facebook, all give a Force Close.
I've tried a number of suggestions from turning off GPS, reboot, to resetting to Factory settings. Nothing seems to make a difference. I'm using the standard Gingerbread ROM - the device is pretty much vanilla.
Anyone else experienced this on the SGP?
Click to expand...
Click to collapse
This may be off-topic but the XAC is the canadian model right? Where did you buy it and does it have a capacitive button?
Yes, it's the Canadian model - capacitive menu, home, back buttons.
Purchased in Canada... Staples were carrying them.
indigoextreme said:
Yes, it's the Canadian model - capacitive menu, home, back buttons.
Purchased in Canada... Staples were carrying them.
Click to expand...
Click to collapse
Ok thanks. Regarding your question did you root your device and did something wrong with it?
It's a stock unit... never been rooted, no mods made to it.
You're actually pretty close to me... I'm just over the ON/QC border.
indigoextreme said:
It's a stock unit... never been rooted, no mods made to it.
You're actually pretty close to me... I'm just over the ON/QC border.
Click to expand...
Click to collapse
I don't know, if it worked before and don't work now it may be either a hardware defect. Try to exchange it.
Nice where you live?
Thanks. It was working fine. I had assumed it was a software issue rather than hardware and I had installed or uninstalled an app that was causing the problem, particularly with a number of other Samsung devices seemingly having the same issue.
For info, I called Samsung and got an interesting response - the tech support guy told me they had not had a Galaxy Player with this issue before, however they have had it often with Galaxy phones, so he gave me a service ticket straight away.
The authorised service centre is in St Laurent which is only a short drive from my office so I'll be dropping it off on my way to work.

Problem with SGS2 Camera

Hello guys.
I need your help.
I bought my SGS2 in 01.08.2012 but today I was taking some shots with it, and after I take a photo to a polish i poited the camera to the ceiling and the camera just went crazy.
There are a bunch of pink, green, blue all over the place, it's very strage.
I upgraded the firmware to ICS a few days ago, so I tought it could be a bug problem so I downgraded to Gingerbread, that didn't solve the problem so I went to this topic http://forum.xda-developers.com/showthread.php?t=1098834 and tried the camera upgrade... but still nothing.
I'm very sad with this, can anyone help me? Or at least let me know if its a hardware or software problem?
Let me just say the white balance is selected as AUTO.
Here are two pictures of it.

Very poor image quality on Xperia Ray (st18i) with stock kernel and rom

I am using my Xperia Ray for a few years now. I haven't found better phone for myself yet. I am specially satisfied with image and movie qualtiy. Since beginning I am not using stock rom (Now i am using Xperia Ultimate HD).
My girlfriend also decided to buy same phone, because of its size and image quality.
We bought second hand phone (it is stil in warranty). I left stock rom on it, because she is using phone only for calling, email, and photos.
We are verry disapointed with image quality on her phone. Difference is more than obvious. It is obvious already when I turn on camera and I want to take a photo.
I checked settings. I can only set image quality (I put on 8 MP)...but the quality is nearly the same as her old Samsung Salaxy 3 (3MP).
Is that because of stock rom. I can barely belive that? What should be the reasong. I cleaned camera on the back side. Image size is the same (aproximatelly 2,5 MB). If you think that there maybe problem with hardware, I will take it to the service. But I am afraid, they will say...that the images are as they should be.
Any idea?
demokedes said:
I am using my Xperia Ray for a few years now. I haven't found better phone for myself yet. I am specially satisfied with image and movie qualtiy. Since beginning I am not using stock rom (Now i am using Xperia Ultimate HD).
My girlfriend also decided to buy same phone, because of its size and image quality.
We bought second hand phone (it is stil in warranty). I left stock rom on it, because she is using phone only for calling, email, and photos.
We are verry disapointed with image quality on her phone. Difference is more than obvious. It is obvious already when I turn on camera and I want to take a photo.
I checked settings. I can only set image quality (I put on 8 MP)...but the quality is nearly the same as her old Samsung Salaxy 3 (3MP).
Is that because of stock rom. I can barely belive that? What should be the reasong. I cleaned camera on the back side. Image size is the same (aproximatelly 2,5 MB). If you think that there maybe problem with hardware, I will take it to the service. But I am afraid, they will say...that the images are as they should be.
Any idea?
Click to expand...
Click to collapse
Only able to set image quality is when you have automatic scene recognition turned on. Switch to Manual and you have more options.
You said you left stock ROM on it. GB or ICS? Could you try another ROM there (could also be stock, or custom if you wish)?
in some ways, it's limited or composed by Sony. so is xperia z. sony make the size much smaller than normal level. so the quality get worse. but you can also use more options( like use another rom) to make it better
Hello,
I don't have any more ideas. Please help. Today, I flashed her Ray with new kernel (xXernel from sirkay) and new custom Romy Xperia Ultimate HD. Now we have both rom-s.
Strange, but camera problem resists. I took same photos with both phones. I think it is obvious which is mine and which is her?
I have problem now, because I can not use warranty anymore (because I rooted phone and unlocked bootloader).
Does anyone have idea is hardware related or software related problem? I have feeling like camera cannot focus image, but I am not sure if it is done by hardware or software.
Regards,
demokedes said:
Hello,
I don't have any more ideas. Please help. Today, I flashed her Ray with new kernel (xXernel from sirkay) and new custom Romy Xperia Ultimate HD. Now we have both rom-s.
Strange, but camera problem resists. I took same photos with both phones. I think it is obvious which is mine and which is her?
I have problem now, because I can not use warranty anymore (because I rooted phone and unlocked bootloader).
Does anyone have idea is hardware related or software related problem? I have feeling like camera cannot focus image, but I am not sure if it is done by hardware or software.
Regards,
Click to expand...
Click to collapse
just relock the bootloader and connect the phone to Pc companion and click repair it'll make a fresh install in the Ray and now the sony guys cannot make it out that the phone was rooted so.. just tell them this issue and you'll get it done for free as you said its still in warranty! if you want i'll give the ftf file which will actually relock the bootloader back again and you can also unlock it back after it gets repaired :laugh:
Hmmm....well if you change the roms and kernel but the problem still persist then the problem comes from the camera it self....you have to understand not all phone on the same model made by any manufacture are identical...some may have a slight problem such like death piksel and in your case, camera....
no matter how many roms you try it will not give you any improvement regarding its camera if the bug come from the camera (hardware) it self....
I understand that. Do you think thay will submit that mistake. I am afraid, they will say that camera is working. What is your experience with warranty?
demokedes said:
I understand that. Do you think thay will submit that mistake. I am afraid, they will say that camera is working. What is your experience with warranty?
Click to expand...
Click to collapse
Hmmm....since you buy a second hand phone it will be a bit difficult to use that warranty and they won't replace the camera unless the camera is completely not working....
regarding warranty, there two types of warranty...
1.original from the manufacture....
2.warranty comes from where you buy it (shop)....
for the first one, any problem (hardware or software) are going to be replace without having to buy replacement part (hardware) but you might have to pay for the services only....
for the second one, any problem with the phone, your be charge for the replacement part (hardware) and the services....
I've faced with this problem same yours.
The problem is about the lens coating (a glass of camera).
Please look at camera , there is purple coating on the lens , it may be scratch.
I solve this problem by cleaning it by rub it with alcohol or glass cleaner.
Sorry for my poor english.

Xperia Z2 autofocus not working, at all.

So, hi guys.
I just came home with my new Z2 after giving back my Z.
I downloaded the german ftf and the new flashtool for the Z2 and updated to this firmware.
I'm really not sure if this is related to the firmware update but I don't think so.
My issue is quite simple: the camera autofocus doesn't work. It just simply has a fixed focus (which works great for the near stuff but 100% fails for all other distances).
It's not a slow autofocus, it just doesn't work, the camera doesn't move, you don't hear any focusing noise. the camera button doesn't focus, tap on the screen doesn't focus.
Basically all my pictures and my videos have an amazing quality, but are all out of focus.
I googled around but looks like nobody has this issue. Is that fatal? Should I return it?
pascalbrax said:
So, hi guys.
I just came home with my new Z2 after giving back my Z.
I downloaded the german ftf and the new flashtool for the Z2 and updated to this firmware.
I'm really not sure if this is related to the firmware update but I don't think so.
My issue is quite simple: the camera autofocus doesn't work. It just simply has a fixed focus (which works great for the near stuff but 100% fails for all other distances).
It's not a slow autofocus, it just doesn't work, the camera doesn't move, you don't hear any focusing noise. the camera button doesn't focus, tap on the screen doesn't focus.
Basically all my pictures and my videos have an amazing quality, but are all out of focus.
I googled around but looks like nobody has this issue. Is that fatal? Should I return it?
Click to expand...
Click to collapse
This sounds like a hardware fault, try getting a replacement
The german 402FTF worked fine for me its my device faults is why im returning my phone on wednesday and getting a new one on monday
Sent from my D6503 using XDA Premium 4 mobile app
i
pascalbrax said:
So, hi guys.
I just came home with my new Z2 after giving back my Z.
I downloaded the german ftf and the new flashtool for the Z2 and updated to this firmware.
I'm really not sure if this is related to the firmware update but I don't think so.
My issue is quite simple: the camera autofocus doesn't work. It just simply has a fixed focus (which works great for the near stuff but 100% fails for all other distances).
It's not a slow autofocus, it just doesn't work, the camera doesn't move, you don't hear any focusing noise. the camera button doesn't focus, tap on the screen doesn't focus.
Basically all my pictures and my videos have an amazing quality, but are all out of focus.
I googled around but looks like nobody has this issue. Is that fatal? Should I return it?
Click to expand...
Click to collapse
Xperia and almost all smartphones have digital focus
there s no special hardware for zooming
SO if you have problem in one feature of camera App do this;
- use another camera app : for example google camera and check if it can do auto focus
- install another firmware or just reinstall current firmware
- repair firmware by PCC
- after these IF sill thr s no auto focus >> take it to sony service
:good:
Envious_Data said:
This sounds like a hardware fault, try getting a replacement
The german 402FTF worked fine for me its my device faults is why im returning my phone on wednesday and getting a new one on monday
Click to expand...
Click to collapse
Is your device faulty, too?
Thanks, I'll get a replacement today, I hope...
x102x96x said:
Xperia and almost all smartphones have digital focus
there s no special hardware for zooming
Click to expand...
Click to collapse
Autofocus and (digital) zoom are two different things.
I just update the 402 firmware and now my camera won't focus at all. It was fine before. Wtf...
Got the same Problem as you i have cyanogenmod 12.1 and my autofocus doesn't work as well on my z2. It worked with the stock Rom but after i unlocked, rooted and flashed CM on it, the autofocus doesn't work anymore. I Tried other camera apps but the AF just won't work. Have you solved the Problem yet? I'm considering to flash back to stock Rom but CM is so awesome
Mastno said:
Got the same Problem as you i have cyanogenmod 12.1 and my autofocus doesn't work as well on my z2. It worked with the stock Rom but after i unlocked, rooted and flashed CM on it, the autofocus doesn't work anymore. I Tried other camera apps but the AF just won't work. Have you solved the Problem yet? I'm considering to flash back to stock Rom but CM is so awesome
Click to expand...
Click to collapse
I can confirm that the focus button doesn't work on CM12.1 on my Z2 and the focus state doesn't work on the Google camera app, but I found an app that makes use of this autofocus feature - DSLR Camera Pro. The only downside to it, however, is that you can only take photos with it, and plus it's a paid app (but was worth it). Maybe there are other apps that can detect this autofocus, but I haven't researched this problem fully.
a m i feel the same tried and nothing drm reset the camera still faulty even if anyone has any solution please write
Same problem here...
Same issue except it won't even take photos and just sits there trying to focus.
The only fix is to revert to the previous official OS if you think it's worth it...
feherneoh said:
I hate necro-ing, but I have this last described problem too. Phone tries to focus, and the app stays that way forever.
I thought it was the result of restoring a TWRP backup from another phone, but resetting anything camera-related does not solve the problem.
Current config: Z2 system, Z3 Compact data
Click to expand...
Click to collapse
Hitting the top part of the phone where camera module is located with the back of my finger helped. This happened to me after flashing a camera mod.
It's now working without problems

[Q] Help! Replaced R cam, won't focus now, metropcs help!

Hey, I've read about 25 threads, none of which have helped solve my problem.
I wrecked a motorcycle with the phone in my back pocket. The crash killed the lens and the camera. Everything else works. I replaced the camera and lens with one from SW-BOX.com. The camera works now but wont focus. I assumed it was a firmware issue since everything else works. Due to a 'modified' status I wasn't able to upgrade my phone for about the last year. I finally got fed up with it and figured out how to side stepped that last night('official' status now). The phone is up-to-date now. However, the camera still wont focus.
The camera isn't in macro mode and all other camera features work fine. It simply wont focus. Even if I tap & hold the screen. Also the lens is oriented properly.
I've done a hard reset and a cache wipe. Most recently I was trying to figure out what my camera's firmware was, in hopes that (maybe) it could be updated to fix the issue. But every thread I've Googled has turned up this key code, *#34 blah blah blah that doesn't work on my phone. I assume that code only works on Verizon versions of the S3. I also tried searching the system/etc/firmware/ for rm***.bin files. I can't find any relevant *.bin files or file names starting with 'rm'.
Additionally I used an anti static bracelet to do the install. I didn't alter or damage anything in the phone during the installation. No cracked ribbon cables, scratched PCB's, short circuited terminals, altered soldier joints, loose wires, mal-fitting boards, everything is seated properly - - It was a clean install. I don't know WTH else it could be. It has to be software related.
So I'm lost here.
Questions:
1. How do I figure out my current camera firmware version?
2. Anyone have an suggestions on how to fix this?
Camera is faulty, return it to the seller.
boomboomer said:
Camera is faulty, return it to the seller.
Click to expand...
Click to collapse
Damn it, I was really hoping that wasn't the case... I've had it for to long to return it. I'll have to buy a new one if thats whats wrong.
Link to Rear camera supplier:
sw-box ((dot c o m )) /Replacement-Back-Camera-Module-For-Samsung-Galaxy-S3-i9300.html
"Compatible with:
■Samsung Galaxy S3 i9300
■Samsung Galaxy S3 GT-i9305
■Samsung Galaxy S3 SPH-L710 (Sprint)
■Samsung Galaxy S3 SCH-I535 (Verizon)
■Samsung Galaxy S3 SGH-I747 (AT&T)"
I'm on metropcs, the 'model number' for the phone is labeled as "SCH-R530M" This information wasn't available when I bought mine previously. And I have no idea weather it is fully releveant or not in this case. Which is also why I was attempting to see what the firmware version for the camera was.
Anyone know how to do that on my phone? Or can give me a clue as to HOW I can figure it out on my own haha? Thanks for the help!

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