[Q] High pitched whining/feedback when headphones plugged in? - HTC Droid DNA

Is anyone else experiencing this problem or know how to fix it?
When I have my headphones plugged in and nothing playing on my phone, there is a constant feedback/whining/high pitch noise that occurs. It almost sounds similar to the sound an alarm clock or something makes when you have a cell phone near it.
I read in another forum that the Droid Bionic had a similar problem that was fixed in an OTA update. Does this sound like a software issue?

Most certainly is software. I had it too after I got off a call and plugged my car aux back in with no music.
Sent from my HTC6435LVW using xda premium

It's there sometimes. I can hear it.

sn1p3r6992 said:
Most certainly is software. I had it too after I got off a call and plugged my car aux back in with no music.
Sent from my HTC6435LVW using xda premium
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Did you have it plugged into a car charger at the same time? It may be alternator whine coming through. I have a slight amount of whine come through if its charging from my lighter socket, but none at all when it is running on battery. This has happened with every one of my phones, and seems much better with my DNA than with my HTC Trophy, but is a common issue with the vehicle electrical system and not the phone.

renegadeone8 said:
Did you have it plugged into a car charger at the same time? It may be alternator whine coming through. I have a slight amount of whine come through if its charging from my lighter socket, but none at all when it is running on battery. This has happened with every one of my phones, and seems much better with my DNA than with my HTC Trophy, but is a common issue with the vehicle electrical system and not the phone.
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Yea, I can confirm this too, with almost EVERY phone I have ever had, there is a whine when using the phones headphone jack with the car charger, its normal, albeit annoying.

I have this issue as well. With different iems I get a different amount of hiss/noise.

I get it too but I hear it plugged in or not. Beats is supposed to be one of the selling points for the DNA like it or not,so hopefully its a software fix away.
Sent from my HTC6435LVW using Tapatalk 2

Related

High pitch squeal with aux cable

I'm have an imonster aux cable and a dynax and both of them create a high pitch squeal. Is it the car and is there anyways to fix this??
Sent from my EVO using XDA
PinnerProxy said:
I'm have an imonster aux cable and a dynax and both of them create a high pitch squeal. Is it the car and is there anyways to fix this??
Sent from my EVO using XDA
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Its engine noise from your car make sure its plugges all the way in on both ends and twist them a little my truck does the same thing Nd this is how i fix it
Sent from my EVO using xda premium
Funny how an iPod cannot produce the same problem. My OG EVO did the same thing, but my brother's iPod did not.
Sent from my EVO using XDA
Have you tried using your phone and the same cable with a different aux in? Meaning try it hooked to another car stereo or the like. If it continues it is either your phone or the cable. Otherwise it is your car. It is likely a ground issue if it is your car. Do you notice it more or less when you hit the gas pedal? I have heard them before that would whine in time with the speed of the alternator. Almost always a ground issue and sometimes difficult to fix. Many electronics will react to it differently, so it may be more or less noticeable depending on what you have hooked up.
As mentioned check, check all your connections. Try a different cable. Try it with a different source signal. Try it with the vehicle turned off also.
Are both of those devices being powered by the car while you are testing? There is a phenomenon called ground loop interference where if a device is being charged by the car and the stereo is also powered by the same source, as well as being grounded by the same source, in this case the vehicle's auxiliary power ground, then there will be electrical interference going through the headunit when the phone is plugged in to it. One way to get around this is to wire the phone's power source with a different ground.
If its not ground loop interference that you are experiencing, then its most likely just good old electromagnetic interference put out by the alternator or the plugs when they fire, the solution to which are better insulated 3.5mm aux cables.
edit: i forgot to mention they make aux cables with ground loop isolators built inline, but they tend to kill some of the sound as the function is to basically filter out certain frequencies down the line.
Sent from my Transformer TF101 using Tapatalk 2
I bought a new cable that didn't work and i tried it when the car's turned off as well and i don't understand the ish with this squeal sound /:
Are you using a lighter to USB power adapter? Could be picking interference from that. Those things are noisy as anything. I have to unplug it when I am using my Amateur Radio rig. Could try getting a pair of ferrite rings. Wrap the ends of your audio cable a couple of turns and see if that helps.
Also can you adjust your input gain on you headunit? Might be adjusted to too high a setting overdriving the input. Also turn off your preamp if the headunit has one. IIRC you said this happened with your OG EVO. I would suspect the headunit itself rather than phone.
Sent from my EVO using Tapatalk 2
Mine will do this sometimes as well when the phone is ideal it's annoying. I'm sure it's something that is going to need to be patched not sure why the phone is outputting it for my 3D never did. I just don't turn the volume up until I hit play in Slacker or Rhapsody. It won't always do it, but I say it does it more often than not. I will say it sounds better than my 3D the beats by dre comes on when u plug in a cable but it doesn't output as high a volume as my 3D did.
PinnerProxy said:
I bought a new cable that didn't work and i tried it when the car's turned off as well and i don't understand the ish with this squeal sound /:
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The alternator charges your car's electrical systems... It can produce a whine in your audio.
Did the sound still happen with the car off? If the new cable you tried was bad, why even mention it? You need to isolate the problem before we can really help you.
ls3mach said:
The alternator charges your car's electrical systems... It can produce a whine in your audio.
Did the sound still happen with the car off? If the new cable you tried was bad, why even mention it? You need to isolate the problem before we can really help you.
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The car off it didn't work and nothing but the aux cable plugged in it still creates the squeal and like a new cable didn't fix it. The second its plugged in completely into the socket it squeals. From time to time it stops while driving
Sent from my EVO using XDA
PinnerProxy said:
The car off it didn't work and nothing but the aux cable plugged in it still creates the squeal and like a new cable didn't fix it. The second its plugged in completely into the socket it squeals. From time to time it stops while driving
Sent from my EVO using XDA
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Is this a stock or after market head unit?
Sent from my EVO using xda premium
I had the same problem, I tried multiple aux cords and had the same interference. Then I tried my girl's og Evo and had no problems. Brought my phone to sprint and they tried another evo lte, had the same interference. So I bought the HTC stereo clip and the problem was solved. The stereo clip plugs into your aux in your car and connects via bluetooth to your phone. Sounds way better than my aux cord and is wireless!
Sent from my EVO LTE using xda premium
wileout said:
Is this a stock or after market head unit?
Sent from my EVO using xda premium
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Its stock aux/usb combo for bmws
PinnerProxy said:
Its stock aux/usb combo for bmws
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....i too am having this problem with my new evo. and i too have a bmw made head unit (i have a mini). im going to buy a new cable tomorrow and try it out. for the record ive never had a problem with a og evo, nexus, gs1, gs2, ipod and ipod touch.
I'm having this same problem with my new EVO LTE. My 3D was fine, but this one with same cables now has this crazy sound going on that is only on when there is no audio being played through my phone. I was thinking about trying the Kensington Noise Reducing AUX cable, but could there be a better alternative, as that doesn't seem to fix it for some or reduces the audio. Worth mentioning, noise changes during accereration, really bizarre, made me laugh actually.
Thanks.
Ground loop isolator is what you need. They're cheap.
Sent from my EVO
mbaseball3 said:
Ground loop isolator is what you need. They're cheap.
Sent from my EVO
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Either that or a noise reducing aux cable like the Kensington one that's been posted around? I had found it, so I was planning on grabbing it unless a ground loop isolator would be better.. ?
Thanks.
For any who are reading this in 2014...
I had the same problem with my car/phone. Turns out it was the stereo all along, and I had to take the unit out and change the ground, and all done now. :]

Odd whistling noise when connected to aux input in car

I've got an aux input in my car, and today when I tried plugging in my GSIII, I got met with a faint but annoying whistling sound underneath my music.
It stops if there's no sound being sent over the wire, but the moment a notification (or music) starts playing, it comes up.
Car worked fine with my DX, and still works fine with my friends' iPhones, but I get the stupid sound with my brand new galaxy siii. Oddly enough, it works fine with headphones.
any ideas guys? I'm kinda stumped.
Search ground loop isolation. You are getting dirty power to your phone.
Sent from my SPH-L710 using xda premium
none
Do you have the phone charging through the cigarette lighter? You can get ground noise from there, and it will be transmitted through the phone to your stereo.
Hm. Let me try again without it charging, but that's strange. Why did my old DX not experience this?
Assuming that's the issue - will a different cable solve the problem?
edit: So I checked the phone without plugging it into the charger. Still get a whistling noise. It's really more like a high pitched hum. I notice that if I don't plug the plug in all the way it doesn't happen (but I think I only get one channel).
I'm getting the same thing, and it's driving me crazy. At first I thought my brakes were going bad in my car!
I've tried different audio players and apps, but it still always get the noise. The phone is not charging, and I did not get this with my old captivate either.
Any ideas?
Doesnt happen in my Porsche. I'm using Bluetooth audio though.
Sent from my SGH-T999 using Tapatalk 2
Thats strange. I will get that when charging, but only while nothing is playing.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I am having the same issue. First time experiencing it though; never heard it with the iPhone, HOX, or NS
I'm using a line in cable, and when i jiggle it, i can hear the noise change tone at the same time. I have a feeling it might be because it's a regular stereo cable and the microphone combo jack on the phone is not working right with it. But that's just a guess.
It's pretty annoying and its making the phone unusable as a music player.
Happens in my Lamborghini (Dodge Caravan) when using a MP3 player. Usually, if I run my hand down the cable it clears as though it's some kind of static build up in the cable.
Sent from my Transformer TF101 using xda premium
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
rmelendez3 said:
try flipping the cable (putting the aux in side into the phone and the phone side in the aux in) it happens to me sometimes and if I flip the cable it clears it out I couldn't tell you why though. also make sure there isn't any dust in the ports or on the cable ends.
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Unfortunately, my cable is RCA on one side (L+R channels split) and regular 3.5mm on other.
nyciz said:
That noise you hear is most likely due to the electrical system in the car. I rent cars all the time for work and never know the shape the electrical sys is in so to resolve the issue I bought a Kensington Cable from amazon and now have CD quality sound from any music app including pandora & spotify.
Hope this helps.:cyclops:
Click to expand...
Click to collapse
Not sure what you mean by "the electrical system" and the "shape" of it. Could you clarify? As I said, I have no problems with other devices in this car.
I would usually suspect something wrong with the car, or maybe a ground loop, but I can plug in my Galaxy S (Captivate) or iPod with the same cable, same everything, just switching out the phone, and the noise goes away.
The way the noise cuts in and out between songs, and when I close the music app, it seems to only happen when the audio chip is getting a signal or is being energized. This is making me think that it may just be a noisy chip :crying:
I was on conf call with SGS3 plugged to AUX, no power charging was going on. And either noise canceling didn't work, or noise was getting in thru AUX line to receiving end. I didn't have problems listening, but ppl on the other end complained, and I had to mute the mic.
:crying:
cashyftw said:
doesnt happen in my porsche. I'm using bluetooth audio though.
Sent from my sgh-t999 using tapatalk 2
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sorry! Could you speak up please? I couldn"t hear you over the sound of your e-penis
I am having the same problem. My HTC Thunderbolt never had this problem. Same car and cables, I get the hissing and popping until I play something. Then it goes away until I stop the music and then it comes back again. Weird and disappointing.
The problem comes from the 4-pin (TRRS) audio jack in the GSIII combined with presumably bad grounding in my 2007 Honda Accord, or the Aux adapter.
I fixed it with a simple DIY solution. I cannibalized a TRRS headphone jack and bought a TRS (3-pin) port from radioshack. I clipped off the jack with a generous portion of wire, then stripped them and cleaned them from their insulation (they are covered in insulating dye).
I connected 3 of the wires to the TRS connector, and taped the whole thing up. No more hum.
Also known as Road Noise. Where the power cable and audio input are too close to each other. Electrical current emits a small magnetic field which will hinder audio quality and promote road noise from the alternator.
This is a very typical senario in car audio install, when you run the power cable and rca right next to each other.
this buzzing noise happens to me every time i drive my car for the past 3 years:
solution: turn down the car volume. if you keep your car volume half-way, then you wont hear it as much, or you wont hear it at all.... you can make the phone volume as loud as you want though. also, as you accelerate faster, the noise gets louder. watch, try it.

Static in all audio?

I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
phoc said:
I just recently received the white s3 for tmobile and I was wondering if anyone has this static noise in the music app, but I thought it was just my phone but it transfers into my head phones and makes the noise as well
Any fixes?
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S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
DangerIsGo said:
S3 for V here. Mine does the same thing, but the music app doesn't even have to be on. Ive already posted in the bugs thread about this and a few others say they haven't had any issues, so I feel its an isolated incident. I only get it when I plug in a TRS jack. When I plug in a TRRS jack, I hear no static. I'm going out on a limb here and going to guess that the sleeve could be bridging connections in the receptacle. But if that's the case, the hardware/drivers should be able to handle that as I haven't had any issue with my iphone and that was a TRRS receptacle, along with a host of many other phones.
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I have the Verizon variant and I get this same static. For me it sounds like a crackling/popping sound. Having the screen on makes it worse. I even get it during turn by turn navigation and through my car's bluetooth audio.
Verizon and Samsung support have been worthless. There are no stores with replacement stock within 100 miles of me.
I have the same issue with my sprint gs3. I'm hoping it's just a software issue.
I had this issue for a minute on my Sprint S3, then I realized that I hadn't plugged the headphones in quite all the way. They looked like they were in, but there's a final little click. Solved my issue.
The issue we're talking about happens on the speaker phone, earphones and even audio through bluetooth
Sent from my SPH-L710 using xda premium
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
sewhuy said:
I got my replacement shipped to me in several days. If it were a software issue then there would've been more reports. Pretty sure it's a hardware issue. Replace it asap before your return period expires.
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Well I followed your advise and unrooted the phone to get a replacement.they of course didn't have any in stock so it'll be there by Tuesday. The rep played music through a set of earphones he had and no further questions were asked. I just hope the replacement doesn't have a different issue like the ones I've read around here. Even my battery life has been spectacular.
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
mrb1946 said:
I only have this happen to me when I'm charging the phone as well. Have you tried only having the audio cable plugged in?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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I've tried everything I can think of. When it happens while the phone rings I guess there's noting else to do. I even rechecked after unrooting it,downloading the latest sprint update but it seems it's hardware related.
it's not only music playing apps but even others like tune in radio do it as well.
I just tried putting the music on the my external sd card and it doesn't do the popping there. when it reads it off the internal storage is when all the popping begins.

Discovery about headphone noise (humming)

I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
x70xchallengerx said:
I looked and didn't see anything about this, so forgive me if it's been posted already.
I noticed, like a lot of people, the annoying humming that this phone makes when you listen to music (for me most apparent when I have it hooked to my car stereo) but I was listening to music with a portable speaker, speaker connected to my LAPTOP (not the phone), and I moved the phone close to where the 3.5mm plugs into the laptop, and I heard the same buzzing sound. 0__0 ... So I think the humming is coming from some one of the wireless radios.. not sure which one, but after a few seconds, it wouldn't hum anymore, which means the radio must have shut off...
Again, forgive me if this is already known information, but if it isn't ... this may help some people, maybe the GPS radio causes the noise?? or Wifi??
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Click to collapse
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
earthrocker said:
yeah its the 4G LTE radio. it makes your speakers make weird crazy signal noises when it's too close, too, just like the old GSM flip phones did back in the day
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Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
Homestar1217 said:
Yep found that out on day one. Switch to wi-fi or turn off data and all will be well. If you're streaming in the car, I barely notice it with the music turned up. Droid Charge didn't have this problem, but it also didn't have an amplified headphone jack. I had to turn my car radio up way higher than my iPod with that phone, not the case with this one.
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You've got to be kidding me... That is nuts, and that buzzing drives me absolutely CRAZY! I noticed something that with my Beats over ears, every time I touched the screen the buzzing would start, couple seconds it would go away. I put the phone into airplane mode and presto, all the buzzing was gone! Verizon HAS to do something about this, it makes the headphone jack virtual unusable!
HTC Is Aware Now
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Email From HTC said:
Thank you for the information. Unfortunately, it did not take me long to test the issue and replicate it with my personal device. I use in-ear ear buds and will be forwarding this to our corporate office in the morning so that we may complete some additional testing on the team and hopefully find a permanent resolution. I appreciate you bringing this to my attention.
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wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
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Though not sure how exactly they could fix this without a hardware change. Rezound had same issue.
Sent from my HTC6435LVW using xda premium
Anyone try a Ferrite Split Core? Not sure if it would help but if you have one sitting around it would be worth a try. Just wrap your audio cable through it a few times, worth a shot. Maybe two one at each end. See attached image.
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
beaups said:
I've run into this myself, however.....the humming does go away on it's own after a few seconds even when I'm downloading a large file over LTE....that tells me that while it still may be a hardware issue, they likely have filters in place that the software isn't triggering in a timely fashion. So it's possible it could be fixed in software.
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Am I the only one who did not have that problem? Or have I just not really noticed it. Ill check next time I listen to music
Sent from my HTC6435LVW using xda app-developers app
Homestar1217 said:
Droid Charge didn't have this problem
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It definitely did. Both this phone and my Charge make my computer speakers buzz.
wingman1487 said:
So after getting my second device from Verizon with the same issue I was finally transfered over to HTC. After an hour conversation and then some back and forth emails HTC is now aware! Very exciting as this issue has been bugging me for a while. They have now replicated the issue and are going to begin work on a fix!
Click to expand...
Click to collapse
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
phillipdhall said:
Did you ever hear anything more on this? I listen using quite sensitive molded ear buds, and am considering returning the phone. What good is an expensive media device that sounds like a lumber mill?
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If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
Sent from my HTC6435LVW using xda app-developers app
Argumentation said:
If you're using expensive IEMs, why are you driving them with the built-in amp? You need to use an external amp and use a player like Neutron MP to line-out to it.
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Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
phillipdhall said:
Thank you! I have considered picking up an external USB DAC. Can you confirm that the stock ROM will support it, and are there compatibility concerns with specific DACs? I'm not an audio engineer any more, so I can't justify spending much...
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The E17 is a great USB DAC, if that's too expensive, the E7 is a good alternative. You can use an OTG cable and do USB audio, or line out using Neutron. :good:
Sent from my HTC6435LVW using xda app-developers app
I turn off sync when I listen to music and it does the trick. But I also keep sync turned off when I'm not on WiFi so its not really a big deal.
Sent from my HTC6435LVW using Tapatalk 2
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFDMA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
Berzerker7 said:
It's not the LTE radio causing it. LTE does not use TDMA (time division multiple access, as opposed to CDMA) as in traditional GSM. It uses a different form of signal transmission called OFMDA (orthogonal frequency division multiple access) which is continuous transmission like CDMA, which does not make speakers buzz. Most of the cause of this is the circuit being closely tuned with the flow of power in and out of the battery. If you plug in the phone to charge while using the headphone jack, it should be even louder and more apparent.
A quick fix for this is to put whatever you're using through a noise filter. This one is only $10 on amazon and is better for those listening through speakers rather than headphones. As for me, I don't really hear it much on my phone unless its plugged in, in which this little filter fixes the issue.
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Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
Bigandrewgold said:
Really, then how come whenever I switch to 4g i get buzz, but while on 3g or WiFi it doesn't buzz. And on top of that HTC has said its the 4g antenna causing it.
Sent from my GT-P7510 using xda app-developers app
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Coincidence? I've never gotten any buzz, and I'm always on 4G.
Not happening here on stock. I use headset for about 3 hours a day. Best sound yet and i'm a picky listener with only high quality headsets. My Bose OE2 would have picked up any noise.
a little off topic... I havent tried to replicate this on my DNA yet but my iPhone 5 and everyone iPhone I've had since '07 (I've had them all) have this buzzing noise in the car when I have them playing through the aux jack AND charging simultaneously. when I unplug the charger, noise is gone...

Static when connected to Aux input in car and charger plugged in

I just got my S4 this week. I recently changed phones from the Note 2.
When I play music via the 3.5mm cable to my car's Aux input I hear static only when no sound is playing. Also, the quality of the music isn't as good as the Note 2. I would suspect that the clarity, range and overall quality of the S4 would at least be at par to my Note 2.
Just this morning I unplugged the usb charger and the static stopped. I have not been able to replicate this issue with headphones or other chargers. Normally, I would suspect that one of the cables are going bad. However, the same cables work fine with the Note 2.
There appears to be the metal of the charger is hitting the metal bezel/border around the phone that the 3.5mm input is resting on causing (grounding?) the static. Has anyone else experienced this? Is it a known issue? I want to make sure it's not a defect on the phone.
If anybody have any solutions or recommendations on better cables please let me know.
Thanks
rootofunity said:
I just got my S4 this week. I recently changed phones from the Note 2.
When I play music via the 3.5mm cable to my car's Aux input I hear static only when no sound is playing. Also, the quality of the music isn't as good as the Note 2. I would suspect that the clarity, range and overall quality of the S4 would at least be at par to my Note 2.
Just this morning I unplugged the usb charger and the static stopped. I have not been able to replicate this issue with headphones or other chargers. Normally, I would suspect that one of the cables are going bad. However, the same cables work fine with the Note 2.
There appears to be the metal of the charger is hitting the metal bezel/border around the phone that the 3.5mm input is resting on causing (grounding?) the static. Has anyone else experienced this? Is it a known issue? I want to make sure it's not a defect on the phone.
If anybody have any solutions or recommendations on better cables please let me know.
Thanks
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The metal-looking bezel around the phone is just painted plastic. I can't say I've experienced this issue, and it's strange that it doesn't happen with other headphones.
ttupa said:
The metal-looking bezel around the phone is just painted plastic. I can't say I've experienced this issue, and it's strange that it doesn't happen with other headphones.
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I used a different charger when I tested the headphones. I'm going to try headphones with the same charger tonight. Is it possible there's an internal short or ground causing this? I read other people having static over the audio but I only hear the static when no music is playing that includes changing songs.
There is a known issue with SOME GS4's and their headphone jacks causing static or crackling noise during playback. It is a random issue and seems to be an issue with certain types of headphones or whatever is plugged into the jack. For example, you can use the headphones the phone came with and they are fine but some aftermarket headphones have the issue. This is 1 reason why i didn't preorder my phone online but went into a corporate store and had them test it before they set it up.
My advice, is since you're inside your 14 day return policy i would return for a new unit.
Eric214 said:
There is a known issue with SOME GS4's and their headphone jacks causing static or crackling noise during playback. It is a random issue and seems to be an issue with certain types of headphones or whatever is plugged into the jack. For example, you can use the headphones the phone came with and they are fine but some aftermarket headphones have the issue. This is 1 reason why i didn't preorder my phone online but went into a corporate store and had them test it before they set it up.
My advice, is since you're inside your 14 day return policy i would return for a new unit.
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I will do. Thank you for the advice.
Could be a grounding issue between the audio in car and your charger. May need to isolate the ground....
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The only thing is that any other device I tried including my old note 2 and ky tablet works without issue with the same cables. And I just noticed now that the syayic is louder wyen changing songs then when 5he music is stopped or paused.
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Same issue here
I'm having the same issue with static/buzz between tracks with the charger plugged in. I believe there is a grounding issue in the phone itself. I've had several other devices plugged into the same cable with no issues. It's really annoying. What's odd is that there's zero buzz when a track is playing. It only happens when the tracks change.
Update: I just checked it with a coworker's S4 and the same issue is happening. Also, if an audio application is not running the buzz is heard when the charger is plugged in. As soon as an audio application runs the buzz goes away until the songs/tracks change and then it's only making noise between the tracks. Seems like something in the audio section disconnects when there's no audio. Definitely a Samsung issue.
Im also having the exactvsame issue that Icecreaman is describing to the T. So my big question of the evening, is it all VZW S4s or are there a bad batch? Because if its a bad batch I can return my still for a new one...
Thoughts.
Lil
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---------- Post added at 09:38 PM ---------- Previous post was at 09:29 PM ----------
Ok so it gets more interesting. I grabbed my wifes S4 which I got from a differnt store 3 weeks apart from my as well as the fact that mine is the white variant hers is black.
Now what I have realized at least in my vehicle is that it only does it for her phone when I have the aux cable plugged in AND micro USB is plugged in and charging. If I remove the micro USB the cutting/popping is none existant. I will try it with mine tomorrow. I suggest you guys try the same thing and post results.
Lil
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lilsalmon said:
Im also having the exactvsame issue that Icecreaman is describing to the T. So my big question of the evening, is it all VZW S4s or are there a bad batch? Because if its a bad batch I can return my still for a new one...
Thoughts.
Lil
Sent from my GT-N8013 using XDA Premium HD app
---------- Post added at 09:38 PM ---------- Previous post was at 09:29 PM ----------
Ok so it gets more interesting. I grabbed my wifes S4 which I got from a differnt store 3 weeks apart from my as well as the fact that mine is the white variant hers is black.
Now what I have realized at least in my vehicle is that it only does it for her phone when I have the aux cable plugged in AND micro USB is plugged in and charging. If I remove the micro USB the cutting/popping is none existant. I will try it with mine tomorrow. I suggest you guys try the same thing and post results.
Lil
Sent from my GT-N8013 using XDA Premium HD app
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I do have the exact same results with both phones tested when micro USB and Aux Cable plugged in. Sorry for not making that more clear in my last post.
99% sure this is a grounding issue in your car, and not a problem with the phone. My old Droid Bionic, Droid RAZR, and now my Galaxy S4 all do the same. It's a grounding issue, not the phone. Do I know how to fix it? Unfortunately no.
igacek said:
99% sure this is a grounding issue in your car, and not a problem with the phone. My old Droid Bionic, Droid RAZR, and now my Galaxy S4 all do the same. It's a grounding issue, not the phone. Do I know how to fix it? Unfortunately no.
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Definitely not a grounding issue with car. Once an audio app turns on there is no noise, even when music is paused it's dead silent. I also was able to reproduce the issue with a set of computer speakers in the house to eliminate the possibility of the car causing the issue. It is a ground problem but it's in the phone. Samsung is disconnecting something in the headphone section of the phone when there's no audio apps running. If I plug in my micro USB and AUX jack in the car with all audio apps closed I get a constant buzz. It sounds similar to the sound you get when you touch an audio cable that's plugged into an amp. I've tested three phones now all with the same problem in different cars.
icecreman said:
I do have the exact same results with both phones tested when micro USB and Aux Cable plugged in. Sorry for not making that more clear in my last post.
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Wow, so I'm definitely am not alone. It's exactly as everyone describes it. I also tried using the same micro usb charger and a headset instead of my aux cable and no issue. However, I just bought this off Amazon which eliminated the issue with my current phone. :
Kensington Noise Reducing Car Audio AUX Cable for MP3 or SmartPhone, including iPhone 4S (I can't post links but that's the title on Amazon)
I'm also Verizon also sent me a new phone to exchange my current but it sounds like the new phone will still have the same issue with my old cable. I'm debating on whether to just send the new one back or not since i just burned one of my three screen protectors.
But I can defintely confirm that if it's not a defect and an actual flaw in the phone then those headsets eliminates the issue.
rootofunity said:
Wow, so I'm definitely am not alone. It's exactly as everyone describes it. I also tried using the same micro usb charger and a headset instead of my aux cable and no issue. However, I just bought this off Amazon which eliminated the issue with my current phone. :
Kensington Noise Reducing Car Audio AUX Cable for MP3 or SmartPhone, including iPhone 4S (I can't post links but that's the title on Amazon)
I'm also Verizon also sent me a new phone to exchange my current but it sounds like the new phone will still have the same issue with my old cable. I'm debating on whether to just send the new one back or not since i just burned one of my three screen protectors.
But I can definitively confirm that if it's not a defect and an actual flaw in the phone then those headsets eliminates the issue.
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Seems like its a wider-spread issue and no you aren't alone. I also have an issue with the volume dramatically increasing and decreasing while plugged into my AUX in my Tahoe. I was poking around the other S4 forums for the ATT, TMo and Sprint variants and its apparent there too. However the consensus is that issue is related to The Google Play Music app and more specifically the EQ.
I have had 'noise' on my AUX line in my truck before and it would be expected without a ground isolator however it seems worse with my S4.
So it seems that common wisdom here would say that a new replacement phone would not do any good?
-Lil'
I had the same issue in my truck with the s3. I think it was a ground issue.
There was improvement with the replacement device bu5 the issue wad still present. But the Kensington wire does eliminate the noise so it's definitely worth checking out.
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