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Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
nicktheqwik82 said:
Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
Click to expand...
Click to collapse
If you had searched the forums, you would have come across this, which will solve your problem.
Also, it's not flashable so unzip it and put the apk on your phone, install it, then run.
nicktheqwik82 said:
Anyone have an issue with their touchscreen where there is a "dead spot"? I don't know how to describe it other than that. There is a spot if I touch it, nothing happens. It is right where the Accept and Download button is on the market in portrait orientation. It seems to be all the way across the screen in a horizontal line. Pixels and color are not affected just the touch effect. If i reboot, it goes away for a while. Switching ROMs makes no difference, happens on every one I have tried though, so it seems to be a hardware issue. Any help would be great.
Click to expand...
Click to collapse
Try to find the HTC Calibrate.apk and push it to System/Apps... It'll Definitely Help!
Twolazyg said:
If you had searched the forums, you would have come across this, which will solve your problem.
Also, it's not flashable so unzip it and put the apk on your phone, install it, then run.
Click to expand...
Click to collapse
I ran the advanced search and couldn't find anything for the E3D. But thanks for the help and for the hand-slap dude.
nicktheqwik82 said:
I ran the advanced search and couldn't find anything for the E3D. But thanks for the help and for the hand-slap dude.
Click to expand...
Click to collapse
Really? After about 1.4 seconds I had 4 touchscreen issue threads (including this one.) pop up after searching "touchscreen issue" in the "search this forum" bar. Did you fix your problem?
No go.
Well the HTC Calibrate app did not work. I must say that it did help for sure, but the same dead spot issue keeps happening. OK, so now I have begun to look at replacement parts on Ebay. So just to get this straight, it is the digitizer/front glass assembly that registers touch, correct? As I said, there are no missing pixels or colors, so does that rule out the LCD? Or should I but both to be on the safe side? I really want this issue done and over with, so help me get this thing taken care of guys. Thanks to all you guys for the help. Also, if anyone has a digitizer and LCD assembly for a good price, let me know.
I had the same issue where the bottom quarter of my e3d hboot 1.5 didn't work I didn't have insurance so I took it in and the sprint manager said I wasnt the only one with the issue it's a htc issue I tried the calibration on different roms bit it would only give you calibration on the top half of the screen, spent swapped it out and I got a new e3d with hboot 1.5 of course but at least the touch screen is working.....hoped that helped you out cuz I searched everywhere and couldn't find a solution.
I was toying with that idea. Will the "watermark" from unlocking a 1.50 hboot version be a problem? Obviously I need to unroot. And also, I bought this phone from an individual just a few weeks ago after I got my first one stolen, will this be a problem? Any other thoughts on taking it back to sprint?
Yeah, it is really weird, it is exactly where the "Accept & Download" button is when making a market purchase. So, yeah it sucks, I have to rotate it horizontal every time I want to buy something
I have been having lots of touchscreen issues as well. Tried lots of different roms and kernels but no luck. Someone suggested formatting the SD card. I haven't had access to a computer so i just removed the card about an hour ago to test and so far i haven't had any issues.
Sent from my PG86100 using xda premium
I realize similar threads have been posted about this, such as this. Not only my issue is different here, but those threads have been dead too.
My issue here is, I'm running on a stock, unrooted T-Mobile Amaze, and I get similar issues mentioned by rooted users. Is there any workaround to this? Games and web browsing gets annoying with the jitters it gets while using multitouch, and in some games, such as minecraft, it is unplayable.
There's a pin on the back of the phone when you get the cover off. A bit more of search should help you find the thread
Sent from my HTC Amaze 4G using XDA App
saulcho009 said:
There's a pin on the back of the phone when you get the cover off. A bit more of search should help you find the thread
Sent from my HTC Amaze 4G using XDA App
Click to expand...
Click to collapse
I saw that thread too. The thing is, it is only happening when I use multitouch. With single touch, it works flawlessly, but when I use multitouch, it's all good until I transition it to one finger. (I hope that makes sense) After that, the input goes crazy, moving everywhere.
I'll upload a video on what I'm talking about. It's hard to explain it in words, but hopefully having it on video will make this more understandable.
Here is the video:
Note: I have already tried that "bending the pin" trick, and it doesn't work.
Actually I had that same issue and after replacing the phone it ended up being widgetlocker. After I uninstalled it multi touch, especially in games, worked without an issue. Especially had problems when you would hold a touch on one part and touch other parts of the screen, such as in a game emulator.
Sent from my HTC_Amaze_4G using XDA App
superevilllama said:
Actually I had that same issue and after replacing the phone it ended up being widgetlocker. After I uninstalled it multi touch, especially in games, worked without an issue. Especially had problems when you would hold a touch on one part and touch other parts of the screen, such as in a game emulator.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Wow. That was actually it! I uninstalled GO Locker and those issues disappeared. Good to know that these apps can actually cause issues, but now an even better question, why do these apps cause issues?
or an othe better question, are there any lockers out there that do not cause this issue?
Curious to know how many other people are having issues with their proximity sensor while using a AOSP rom. I have been using Antp's "le n00b" (lol) AOSP CM9 Kang and have been having issues with my device locking up during calls. So I started to investigate more into the problem and have tried multiple fixes, nothing seems to work. I've took it a step forward just to determine whether my proximity sensor has just recently gone bad. I restored my backup of Venom and walaa, my sensor is working normally. No lockups, or any misbehaving. Only thing I find weird is some people have the issue, and some don't. Many factors come into this, I know... But my screen would only lock up if I was in a room with dim lighting. When I was outside in the sun, worked smooth. Would really like some feedback on this if you guys don't mind. Thanks!
HTC Rezound
Try a fresh install of the latest build. Report back after lol
Sent from my aokp_tenderloin using Tapatalk 2
antp121 said:
Try a fresh install of the latest build. Report back after lol
Sent from my aokp_tenderloin using Tapatalk 2
Click to expand...
Click to collapse
Lol will do. I got a replacement on the way anyway, but I will surely report back on this with my current rezound. Thanks a lot.
HTC Rezound
luis86dr said:
Lol will do. I got a replacement on the way anyway, but I will surely report back on this with my current rezound. Thanks a lot.
HTC Rezound
Click to expand...
Click to collapse
No problem
Sent from my aokp_tenderloin using Tapatalk 2
Yup, still an issue on new build for me. Hopefully replacement has a working prox sensor.lol
Sent from my Xoom using xda app-developers app
luis86dr said:
Yup, still an issue on new build for me. Hopefully replacement has a working prox sensor.lol
Sent from my Xoom using xda app-developers app
Click to expand...
Click to collapse
It must be on your end. Mines fine. Anyways, good luck
Sent from my aokp_tenderloin using Tapatalk 2
I've got this problem too. I don't have to be in the middle of a call for my phone to freeze though. I checked with the Android Sensor app and it doesn't toggle between 0 and 9 (cm? I don't have my phone on me right now) like someone else reported. I have to turn off the screen (which takes a few seconds after pushing the power button), and then when I turn it back on the phone works normally.
Another detail I found though is that even though the display "freezes", it still accepts input. If the screen freezes, and then I press the home button, when I turn the screen off and then back on, I'll be on my home screen. Not in the app that I had running. Same with the other cap buttons, keyboard, on-screen buttons. If it was an issue with the proximity sensor, I would think the screen would just turn off and not accept input, right?
The ROM isn't at fault here, it is a hardware issue of the sensor getting dust in it. Simple as that.
Yeah, it's not Rom related. It's definitely a hardware issue and if your still under warranty I would take action ASAP. My replacement should be here tomorrow so crossing my fingers its problem free.
HTC Rezound
luis86dr said:
Yeah, it's not Rom related. It's definitely a hardware issue and if your still under warranty I would take action ASAP. My replacement should be here tomorrow so crossing my fingers its problem free.
HTC Rezound
Click to expand...
Click to collapse
Well it may not be ROM related, sure. But I don't think it's a physical problem with the hardware either. luis, you said yourself when you restored back to Venom your 'sensor is working normally' and you had no hiccups. I didn't have the problem under CleanROM DE either.
Maybe the problem is in dmeadow's kernel. It is beta after all
wildfirewolf said:
Well it may not be ROM related, sure. But I don't think it's a physical problem with the hardware either. luis, you said yourself when you restored back to Venom your 'sensor is working normally' and you had no hiccups. I didn't have the problem under CleanROM DE either.
Maybe the problem is in dmeadow's kernel. It is beta after all
Click to expand...
Click to collapse
It's happening on Venom for me now. Only difference is I can hit power button to get my screen back.
HTC Rezound
Ah, damn. Alright, maybe it was just an unfortunate coincidence that the timing for when this started happening matched up with when I started flashing the newer ROMs/kernels.
Different ROMs detect it differently. It IS a hardware issue.
Found out how to disable the sensor completely. Testing it out now. So far so good.
Edit: Sensor disabled and sticks after reboot. If anyone with sensor issues wants this mod, pm me. I want someone else to test this out.
HTC Rezound
I'll give it a shot luis!
wildfirewolf said:
I'll give it a shot luis!
Click to expand...
Click to collapse
OK, so I've made two flashable zips. One enables and the other disables the proximity sensor. Flash normally thru recovery, no wipes needed.
I've tested them both and it works flawless for me so far.
ICS Proximity Sensor Disabler
ICS Proximity Sensor Enabler
Let me know how it works for you. Thanks!
Sent from my Xoom using xda app-developers app
The proximity sensor in this phone is a problem. Mine wasn't working at all, so I got a replacement. Got it and set it up yesterday and this one works....kinda. It works mostly correctly in bright light..outdoors, in an office, etc. It doesn't work correctly in low light...at night, in my house, etc. However, I can make it work temporarily by rubbing my thumb across the top of the phone over the Verizon logo for a few seconds. That will make it work for between 10 seconds and a minute or so. It seems to be IR/heat related, as even in bright light it sometimes needs help. I think I might just going to disable this one and deal with it.
shrike1978 said:
The proximity sensor in this phone is a problem. Mine wasn't working at all, so I got a replacement. Got it and set it up yesterday and this one works....kinda. It works mostly correctly in bright light..outdoors, in an office, etc. It doesn't work correctly in low light...at night, in my house, etc. However, I can make it work temporarily by rubbing my thumb across the top of the phone over the Verizon logo for a few seconds. That will make it work for between 10 seconds and a minute or so. It seems to be IR/heat related, as even in bright light it sometimes needs help. I think I might just going to disable this one and deal with it.
Click to expand...
Click to collapse
Yeah, these sensors are horrible. Its not a show stopper, but it does suck to have these issues with a device we paid good money for.
Sent from my Xoom using xda app-developers app
Question to those who have done it, how far do you have to tear down the device to get to the sensors? Are they attached to the motherboard or are they in the display? The guides and videos I've seen revolved around replacing the display/digitizer, and I haven't been able to tell exactly where the sensors live.
Sorry luis! I went to sleep between my post and your post so didn't test last night. I'll flash it right now and get back to you on whether my display freezes anymore while I'm out today.
---------- Post added at 10:40 AM ---------- Previous post was at 10:26 AM ----------
I had my first freeze up already. I checked with the Android Sensor Box app and the proximity sensor is still registering values (0 cm if I cover it, or 9 cm if I don't, no in between).
I've had the One X+ (AT&T) for several days now, and have noticed that compass is not accurate at all. I've tried calibrating it, shutting off all wireless radios by entering airplane mode, calibrating the g-scope, etc. But no matter what I try, the compass still spins around randomly, gives inaccurate readings, and so on. This is an issue when it comes to using the Google street navigation feature, where the image Google maps shows you is contingent upon the direction the compass reports you as facing. This might seem like a minor issue, but I do quite a bit of traveling to various cities throughout the US, and depend upon google to navigate on foot and via public transit.
I also had a similar issue with the One X, which caused me to return the device and get a Samsung S3. I figured it might have just been a bad handset, but now I'm starting to wonder if HTC just doesn't know how to design a magnetometer to work in its One series!
Has anyone else had this issue?
I just played around with the compass on mine and it seems to be working great. Have you tried other apps? Or maybe you just have bad luck with faulty devices
Sent from my HTC One X+
Download GPS status and see if that helps you
Sent from my HTC One X+ using Tapatalk 2
Tried GPS status. It is just a whacky compass. Perhaps I'll swap it out for a different device tomorrow if I am the only one having this issue.
That's so weird I would definitely switch phones.
Sent from my HTC One X+ using Tapatalk 2
To clarify, Andrew, your compass works perfectly, doesn't randomly jump around every minute or so, or tell you you're facing due South when you're actually facing due North?
brz1 said:
To clarify, Andrew, your compass works perfectly, doesn't randomly jump around every minute or so, or tell you you're facing due South when you're actually facing due North?
Click to expand...
Click to collapse
mines working just tried, im in North Cali right now.
Ok, so me and another guy did some tests with the onex+ touch screen and found out why so many of us have issues with scrolling, we need as many people as possible to report the issue to HTC so we can get a hotfix, i dont think HTC realize at the moment, this is what to do, type in on th phone keypad *#*#3424#*#*. choose more, then choose the screen drawing option, dont draw, just touch it with your finger and see if there is a white dot, if there isnt then touch another part of the screen and then see if the previous touch shows up, if so you have the same software issue as many of us, its quite possible that its a major hardware flaw and cant be rectified in which case HTC will have to do mass repairs or recall, we are not going to stand for this at a price of £500, if you have this issue please report on HTC website, either email or chat or phone call, it needs to be done or we will have scrolling issues time and time again on each update.
What touch screen issue are you talking about? I've not heard anything about it from anyone on here. I think mine is fine. Or maybe I haven't noticed it yet.
Sent from my HTC One X+ using xda app-developers app
I Did what u suggested and indeed... Dots appeared in places where I didn't even touch the screen... And yes ive also noticed that when I want to Swype through f.ex. tapatalk forum i verry often just pres thread instead of swype through them...
Wysyłane z mojego HTC One X+ za pomocą Tapatalk 2
Krzysiec said:
I Did what u suggested and indeed... Dots appeared in places where I didn't even touch the screen... And yes ive also noticed that when I want to Swype through f.ex. tapatalk forum i verry often just pres thread instead of swype through them...
Wysyłane z mojego HTC One X+ za pomocą Tapatalk 2
Click to expand...
Click to collapse
Soon as you get the chance report issue to HTC, more people the better.
sjred_uk said:
What touch screen issue are you talking about? I've not heard anything about it from anyone on here. I think mine is fine. Or maybe I haven't noticed it yet.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
Me and another guy discovered it, trying to sort out our scrolling problems, as of now theres an issue. 4 people have the exact same issue so far and i bet theres more.Test your screen and you will no for sure. Its causing random clicks and rubberbanding when scrolling, its not all the time and probably wouldnt notice it unless your a heavy user(always on your phone)
you have the same software issue as many of us, its quite possible that its a major hardware flaw
Click to expand...
Click to collapse
Yup, I noticed it too. It's gone now, since I switched over to CM10. It makes no sense! (See what I did there? )
I think I'm that other guy OP was talking about. I have this scrolling issue where stuff on screen are being selected or clicked on accidentally instead of scrolling though them - but never had this problem before I updated to the most recent firmware, so I'm pretty sure this is a software thing.
Best we could do right now is report to HTC.
---------- Post added at 11:18 PM ---------- Previous post was at 11:17 PM ----------
KaiUno said:
Yup, I noticed it too. It's gone now, since I switched over to CM10. It makes no sense! (See what I did there? )
Click to expand...
Click to collapse
Oh, so switching to a custom rom solves it. Must learn about those stuff then.
Had very similar problem on the sensation. Ended up being a bad ground. It was easy to fix because you could take the cover off. Small piece of aluminum foil or solder fixed it like new. http://forum.xda-developers.com/showthread.php?p=17072026#post17072026
Also i assume you guys are talking about the international version..? Anyone with US ATT version experience this issue yet?
Rant: These forums need separating... Nothing is interchangeable between the two phones..
nugzo said:
Had very similar problem on the sensation. Ended up being a bad ground. It was easy to fix because you could take the cover off. Small piece of aluminum foil or solder fixed it like new. http://forum.xda-developers.com/showthread.php?p=17072026#post17072026
Also i assume you guys are talking about the international version..? Anyone with US ATT version experience this issue yet?
Rant: These forums need separating... Nothing is interchangeable between the two phones..
Click to expand...
Click to collapse
It would be nice to know if the problem shows its ugly head on the lte/4g versions, its def got to be reported, if its hardware they will have to recall or fix them, and they cant turn away people who are rooted or have custom roms if it hardware. Hi sharpshooterr, yes op is you, i couldnt remember your name untill i seen it lol. Same test on the onex with android 4.1.1 with sense 4+ shows the screen is perfect, theres not even any lag when drawing either. Things like this shouldnt be getting through quality control on high end flagship devices, really shows HTC is going down hill fast.
As of now i think your testing might be a little flawed, you are using the wrong test. This is a line draw test, not a touch test. Its liable to act the same for everyone when just touching. How does it draw for you? Draws fine for me. the thing about touching then touching again and both dots show is not any sort of test IMO because again this is a LINE DRAW test. Maybe download some of the touch and multitouch tests from the market and try those.
Dont get me wrong, if there is something wrong then it needs to be addressed. I applaud you for trying to bring it public. You should look into some other tests though. HTC will not pay any attention to this issue if its brought to them like this. Get some more info, more tests, different tests.. The more the merrier
With the information i've read here it does sound software related though.. custom roms can fix it and firmware updates can break it. Doesn't sound hardware to me.
nugzo said:
As of now i think your testing might be a little flawed, you are using the wrong test. This is a line draw test, not a touch test. Its liable to act the same for everyone when just touching. How does it draw for you? Draws fine for me. the thing about touching then touching again and both dots show is not any sort of test IMO because again this is a LINE DRAW test. Maybe download some of the touch and multitouch tests from the market and try those.
Dont get me wrong, if there is something wrong then it needs to be addressed. I applaud you for trying to bring it public. You should look into some other tests though. HTC will not pay any attention to this issue if its brought to them like this. Get some more info, more tests, different tests.. The more the merrier
With the information i've read here it does sound software related though.. custom roms can fix it and firmware updates can break it. Doesn't sound hardware to me.
Click to expand...
Click to collapse
Ok, ive tested the same drawing test screen on the onex, doesnt happen, soon as you touch the screen it registers under your finger, the screen has to register the first touch in that same spot your finger is on no matter what your doing, this is why its clicking in other places and rubber banding when your scrolling, its registering to late, and the line drawing lags like f---k. When your drawing your keeping your finger on it so its going to register eventually in the place you want it, its no good when your scrolling. Ive reproduced the same in gesture search, and again on the onex it doesnt do it in gesture search. Keep in mind there both running android 4.1.1 with 4+ sense, the only screen difference is the glass. If what your saying is true then the onex should be the same way so i know its not down to he test app along with the other tests ive done. Eitherway theres def a problem with scrolling.Your probably right about HTC not doing anything.EDIT: Ive decided to refund or sell it and carry on using the onex, it just seems faster, battery last longer.
boe323 said:
It would be nice to know if the problem shows its ugly head on the lte/4g versions, its def got to be reported, if its hardware they will have to recall or fix them, and they cant turn away people who are rooted or have custom roms if it hardware. Hi sharpshooterr, yes op is you, i couldnt remember your name untill i seen it lol. Same test on the onex with android 4.1.1 with sense 4+ shows the screen is perfect, theres not even any lag when drawing either. Things like this shouldnt be getting through quality control on high end flagship devices, really shows HTC is going down hill fast.
Click to expand...
Click to collapse
The problem does indeed show its ugly head on att lte/4g phone also.
Sent from my HTC One X+ using xda app-developers app
dantegl36 said:
The problem does indeed show its ugly head on att lte/4g phone also.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
You received an OTA from AT&T?
Kraizk said:
You received an OTA from AT&T?
Click to expand...
Click to collapse
No... But thinking on it I may be a bad test subject since my phone is now rooted, bl unlocked, and running an insertcoin rom. I've had the phone for about a week.
Sent from my HTC One X+ using xda app-developers app
dantegl36 said:
No... But thinking on it I may be a bad test subject since my phone is now rooted, bl unlocked, and running an insertcoin rom. I've had the phone for about a week.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
With the exception of insert coin my phone is the same. I do not have this problem. Something is wrong with the rom, your kernel or your phone if you are having touch screen issues.
I am unlocked, running elegancia, rooted. I do not have TWRP flashed as there are issues charging when the battery dies. Even when i did I never had touch screen issues.
Multi touch is useless also, only 2 fingers register, on a brandnew high end device and it only supports 2 finger multitouch, oh yes, i have a touch screen app that actually registers a soon as you touch the screen, but its only one app, all others i tested do as i described so i really do not know what to think, its def not hardware, its down to the software, we should get 4.2.1 soon and hopefully it will be gone, as the op said, i dont think HTC will do anything, especially now i found an app that makes the touch work as it should. So, basically, dont worry to much, its not the hardware. Ive boxed my onex+ back up and im using the onex untill new OS, i might even flash stock nexus 4 OS on the onex.
boe323 said:
Multi touch is useless also, only 2 fingers register, on a brandnew high end device and it only supports 2 finger multitouch, oh yes, i have a touch screen app that actually registers a soon as you touch the screen, but its only one app, all others i tested do as i described so i really do not know what to think, its def not hardware, its down to the software, we should get 4.2.1 soon and hopefully it will be gone, as the op said, i dont think HTC will do anything, especially now i found an app that makes the touch work as it should. So, basically, dont worry to much, its not the hardware. Ive boxed my onex+ back up and im using the onex untill new OS, i might even flash stock nexus 4 OS on the onex.
Click to expand...
Click to collapse
To get the device to register more than 2 fingers go into settings -Display, gestures & buttons - turn off under gestures - HTC gestures (uncheck) this will give you up to 10 multitouch points.
ihavoc said:
To get the device to register more than 2 fingers go into settings -Display, gestures & buttons - turn off under gestures - HTC gestures (uncheck) this will give you up to 10 multitouch points.
Click to expand...
Click to collapse
I think what he said is absurd, I didn't disable HTC gestures and enabled "show touches" under developer options and the screen picks up my 10 fingers.
saibz said:
I think what he said is absurd, I didn't disable HTC gestures and enabled "show touches" under developer options and the screen picks up my 10 fingers.
Click to expand...
Click to collapse
wow absurd huh? I can confirm that it is NOT absurd and works the way he posted it... even if you hit show touches in development, and leave htc gestures checked, none of the multitouch testing apps pick up more than 2 touches... even though you can see more, they dont register as touches in apps and games.. So... in order to have the full 10 point multitouch, no matter how absurd you think it is, HTC gestures must be unchecked.. Google it
nugzo said:
wow absurd huh? I can confirm that it is NOT absurd and works the way he posted it... even if you hit show touches in development, and leave htc gestures checked, none of the multitouch testing apps pick up more than 2 touches... even though you can see more, they dont register as touches in apps and games.. So... in order to have the full 10 point multitouch, no matter how absurd you think it is, HTC gestures must be unchecked.. Google it
Click to expand...
Click to collapse
You misunderstand, I'm saying that it's absurd that boe323's saying the device can only support up to two touches and multi-touch is useless. Since you yourself said it will register up to 10 touches with the correct setting then it IS absurd that he claims it can only pick up two. Even the HTC gesture settings clearly says 3 finger-touches so that in itself made his statement of only two-touch support absurd.
It seems that you think I'm disagreeing with ihavoc, you should improve your reading comprehension.