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So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
So, instead of using your existing thread, you decided to start yet another one for the same issue? And people wonder why the search doesn't work like it should.
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Cdub5 said:
So I know there are several threads on this, some by me, but this time the issue is very weird.
So i'm on my third phone now, previous 2 had the USB port going wacky. Phone thinking it was charging when it wasn't plugged in, computer not recognizing phone anymore etc.
So problem has now started again on phone number three. Weird thing is this time the phone seems to not have this problem all day. Problem starts at night, so i'm assuming maybe a battery percentage left triggers it. The other weird aspect of this is that right before the phone starts bugging out, (charging, uncharging, and back, over and over while not plugged in), the car mode symbol appears in the status bar, and starts flashing on and off. If I am fast enough to catch it,I can deactivate car mode. When all this starts happening, phone also starts to get stuck and freezes up. This issue is really getting annoying. Love this phone but this is starting to make me crazy. Yes I got the phones at different stores. What do I uninstall to just get rid of car mode, considering I never use it?
Sent from my SAMSUNG-SGH-I777 using XDA App
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Click to collapse
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
As well as cleaning the USB port with an alcohol swab
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
Click to expand...
Click to collapse
I'm enjoying my retirement.
foxbat121 said:
Seems to be whatever USB cable you are using or the way you carry this phone is the problem. No way you get 3 phones the same exact problem in a row. FYI, Samsung Focus and Captivate had the similar problem in the past. Car mode is just the result of your USB port problem instead of the cause of it. What happens is something shorted out or bridged the pins of the USB port to make the phone think it is conneted to a car dock (IIRC, car dock uses a 300k resistor to bridge two pins). Some ppl with Focus or Captivate reported success by blowing out the dirt in the USB port.
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Click to collapse
The only USB cable I've used with all of them is the one they come with. I've used the alcohol cleaning method as well as blowing in the port, hopefully getting out any thing causing issue. This seems to help temporarily. The strangest part of all this to me is with this latest phone, I have zero problems all day. When I lay down in bed for the night and start using the phone is when it starts to happen. My battery life can range from 60%-30% at that time, so I don't know if that is a connection to this issue. Maybe the phone is possessed. It always seems to take about 2-3 weeks for this problem to arise. I always have the phone in my pocket, so I guess something must be happening with that. Luckily with this latest one, I bought the best buy insurance, it's just after awhile they're gonna start wondering why this keeps happening to me, and if it's my fault. The USB port problems can sometimes make it difficult/impossible to flash back to stock.
Cdub5 said:
good old miami son taking time out of his non existent life to not give any helpful info, but just to be a wanna be moderator. You were obnoxious and annoying in the captivate forums and I see you picked right up over here. Boy am I excited you got a new phone. Anyone else have any helpful advice?
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Click to collapse
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
Nick281051 said:
What he said was spot on dude you look the ass here, not him
Sent from my SGH-I777 using XDA App
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Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
twiggums said:
Useless responses are no better than useless threads imo.
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Click to collapse
It's not useless if it keeps him or someone else from doing the same thing.
twiggums said:
Useless responses are no better than useless threads imo.
To the OP. The likelihood of that many bad phones in a row with the exact same problem is pretty rare. Take a look at anything that's remained consistent through all the phones, and try replacing that item(s).
Click to expand...
Click to collapse
+1 for replacing the cord and power brick. Alot less quality is put into them compared to the phone. Just make sure not to buy cheap. And never plug your phone into anything cheap (i.e. car radio usb port, off brand charger, ect) That's not saying everything else is bad. But why risk it. Especially when you can buy brand name chargers off ebay for $5 or less.
Sent from my páhhōniē
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
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5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
Click to expand...
Click to collapse
If he is getting 5% per hour drain at idle, yes that is horrible battery life. SGS2 is fairly easily capable of 1% per hour idle drain.
Sent from my SGH-I777 using XDA App
i had this same problem. it wasnt with the port but it was with the usb cables i was using. but those cables would charge the phone fine but not allow it to get a connection with the computer. swapped cables and works fine.
Cdub5 said:
I've only used the supplied USB cord, every time. Now even when my phone isn't confused if it's charging or not, the battery life is now awful. 5-6% per hour drain. Used to be 1-2%. No changes made by me. Also the phone has become super laggy at times. Feel like i'm using my cappy again. My apologies for starting this post. I knew I would most likely get crap for it, but my issue is very strange, IMO, compared to mine and others previous experiences. I also figured if I added to an old post, it would go unnoticed.
Sent from my SAMSUNG-SGH-I777 using XDA App
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You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
canecbr600 said:
5% an hours not bad. Your saying ur phone used to last 2 to 4 days (100-200hours) on a single charge normal use? No exaggeration?
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Click to collapse
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
twiggums said:
You've used the same cord with all 3? or a new cord with each one?
It sounds like you've got a boatload of issues going on. Personally i'd do a wipe and try a fresh install without installing any additional stuff to be sure the hardware is fine.. Once you've verified that start adding apps to see if it was a specific one causing the issue. (there's other ways to troubleshoot this, but a fresh wipe is the most straight forward and simple IMO)
%5/hr idle is not good, at all. Last night my phone dropped %5 over 9 hours idle. how is 2-4 days equal to 100-200 hrs? where i'm from 2-4 days = 48-96 hrs
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I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
canecbr600 said:
I understand that, hence why I said under normal use, also he doesn't say at idle, and talks about it being laggy n the same statement...
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Click to collapse
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
twiggums said:
i suppose.
However he said before it was 1-2 percent an hour. That's pretty much impossible while being used, only get numbers like that while not in use (idle). Even %5 an hour while being used isn't likely to happen. Guess i just figured it had to be in ref to idle drain.
lol guess we just wait to see
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I gotcha, all good. I guess I assume a phone just doesn't sit there at idle......., I know mine doesn't!
Miami_Son said:
It's not useless if it keeps him or someone else from doing the same thing.
Click to expand...
Click to collapse
It is useless because no matter how many times people are told to use search function they never do.
Sent from my hellraised SGH-I777 disguised as a GT-I9100 using xda premium
Anyone have any tips for a Note not charging? Tried a few cables. It is rooted and has a custom ROM, so I feel like I am stuck between a rock and a hard place.
Anyone have any experience with this that maybe could point me in the direction of how to get my phone back to working normally?
Flash back to stock?
Does it still connect to your computer? If it's not charging & not connecting, your charging port is probably broken. You could probably manage with an external battery charger & a couple of batteries you can charge & rotate, like these-
Try blowing the port out with compressed air? Otherwise, yeah, you're looking at a replacement phone.
Sent from my Galaxy Note.
Same thing happened to a 'friend'. That part is very easy to change out. I don't know if you can buy it by itself though. What I 'heard' you can do is buy a new note from BB switch the charging ports and return it. Just make sure the battery is charged when u return it.
Sent from my GT-N8000 using XDA Premium HD app
I had the same problem, it was the port. Warranty replaced it. No problems now.
I love my note!
21productionz said:
I had the same problem, it was the port. Warranty replaced it. No problems now.
I love my note!
Click to expand...
Click to collapse
But I do need to flash back to stock first, right?
I flashed a stock rooted rom and they were cool with that. But it would depend on the person. Does the port work if you hold it in a certain position?
I love my note!
21productionz said:
I had the same problem, it was the port. Warranty replaced it. No problems now.
I love my note!
Click to expand...
Click to collapse
Did you call Samsung or att for the warranty?
the second star to the right
21productionz said:
I flashed a stock rooted rom and they were cool with that. But it would depend on the person. Does the port work if you hold it in a certain position?
I love my note!
Click to expand...
Click to collapse
Yeah. I tried around 3 or 4 chargers (car, oem, etc.), and none worked. I got home last night... Plugged it into my computer with a cable I had left at my computer, and it was charged in the morning.
Maybe I can give it some more time to make sure it wasn't something just disrupting the pin connections.
ladyhaylin said:
Did you call Samsung or att for the warranty?
the second star to the right
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At&t, no questions asked.
I love my note!
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
yesshh said:
Yeah. I tried around 3 or 4 chargers (car, oem, etc.), and none worked. I got home last night... Plugged it into my computer with a cable I had left at my computer, and it was charged in the morning.
Maybe I can give it some more time to make sure it wasn't something just disrupting the pin connections.
Click to expand...
Click to collapse
Try a new charger! I have had micro usbs go bad. Look for dents, and check to see if those two little teeth are still sticking out.
I love my note!
The exact same thing happened to me. My Note stopped charging completely. As previously stated, you can get an external battery charger but your best bet might be a replacement phone.
From what I was told by a local phone repair shop, its not an easy fix. I'm not sure how correct that is.
However, AT&T replaced mine and it was quite an easy process.
Sent from my Samsung Galaxy Note using XDA HD
babalonius508 said:
The exact same thing happened to me. My Note stopped charging completely. As previously stated, you can get an external battery charger but your best bet might be a replacement phone.
From what I was told by a local phone repair shop, its not an easy fix. I'm not sure how correct that is.
However, AT&T replaced mine and it was quite an easy process.
Sent from my Samsung Galaxy Note using XDA HD
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Click to collapse
I am little worried about the replacement issue I called them and they are replacing it but I have two hairline cracks in my bezel I hope they don't charge me for physical damage :'( :'(
the second star to the right
My phone just stopped charging. Luckily, it has 50% charge left, and I have a backup iPhone. Has anyone else experienced this problem and had their phone successfully replaced?
If so, did you go through AT&T or Samsung? If I go into an AT&T store, will they be able to give me a replacement right there? If not, will they at least be able to start the repair process?
Daman09 said:
My phone just stopped charging. Luckily, it has 50% charge left, and I have a backup iPhone. Has anyone else experienced this problem and had their phone successfully replaced?
If so, did you go through AT&T or Samsung? If I go into an AT&T store, will they be able to give me a replacement right there? If not, will they at least be able to start the repair process?
Click to expand...
Click to collapse
I claimed a warranty exchange. Went to AT&T and they gave me the warranty number. I don't think I've ever had a phone swapped in-store even though I have insurance.
Sent from my phablet.
Your charging port could be broken, you can always buy a wall charger for cheap on amazon to charge your battery..and might as well pick up another battery while your at it. Very convenient.
android4545 said:
Your charging port could be broken, you can always buy a wall charger for cheap on amazon to charge your battery..and might as well pick up another battery while your at it. Very convenient.
Click to expand...
Click to collapse
That's a good short term fix, but it's inconvenient and by the time you get that wall charger you'll have a new phone via warranty exchange.
I have a OEM charging cradle and battery I got on shopandroid for cheap. It was well worth it.
Sent from my phablet.
Just for those looking at this thread that have this problem, I had a good experience getting my phone by replaced for free, and rather quickly by AT&T. My full post can be found over here.
yesshh said:
Anyone have any tips for a Note not charging? Tried a few cables. It is rooted and has a custom ROM, so I feel like I am stuck between a rock and a hard place.
Anyone have any experience with this that maybe could point me in the direction of how to get my phone back to working normally?
Click to expand...
Click to collapse
I have the same problem with my 3 month old note (At&t i717). No pressure pull or anything was done to the phones USB port in fact it happened in the middle of the night while charging, it just stopped charging on its own. It's stock rom never rooted 2.3.6. Picked up the phone this morning was about 50% i didnt pay too much attention, got in the car and plugged in and noticed it is not charging. I thought its my trusty Chinese charger but it was not, came back home tried home charger the laptop plus USB cable and non worked. I am using original home charger and samsung USB cable. Cleaning the port did nothing. Rebooting few times and pulling the battery out did not help either.
And then the strangest thing happened. While it was plugged in (without me even touching it) after 20 minutes of being plugged in suddenly it made its DING sound and started charging. It has been charging everywhere since then, that was a few hours ago. I am worried it may do this again. It is definitely a software issue to me. I didn't touch the phone and started recharging all on its own!
I bought this note off Craigslist and its only about 3 months old and still under warranty but I don't have the receipt so Samsung says f/u. Very pissed at Samsungs poor customer service, really rude people in the Philippines at customer service, when I told them I bought the phone on Craigslist used, they acted like I have stolen their family jewels and did not want to talk to me. They came up with lame BS excuses like warranty doesn't transfer to second owner (it does, it's mandatory in the USA magnuson moss act ). HTC in contrast has always services my used phones without receipt using the IMEI they check and know it's still under warranty. They place a temporary charge on the card but they have never charged me anything and have promptly repaired my phones multiple times over the past couple of years.
I've replaced my phone twice under a try warranty. It was super easy and the second time they sent me a brand new device. Also have your charger replaced as well, it a warranty issue also.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I had the phone on and in my hand when it just flickered off. I was in a 3d game but had only been running it for a couple minutes. The battery was reading about 90% before I fired up the game and it was plugged in to a factory samsung charger at the time. The game sort of stuttered a second or so before it shut down, then blank screen and it looked dead. It was slightly warm at the time, but nothing near overheating.
I held down the power button, nothing.
Tried power/volume combinations with no result.
Pried it out of the otterbox case it has been in since I got it and pulled the battery and put it back in, still nothing.
Pulled MicroSD and sim card.
Tried both volumes and plugging it in to USB with and without a battery, nada.
Left it alone and researched online for a bit, battery back in and nothing.
Plugged into a different charger and still nothing.
Seems no matter what I try, no response at all.
Both the phone and battery are cooled off at this point.
Could this be dead battery? Am I going about trying to force it to at least light up without a battery correctly?
At this point I'm at a loss. I can check the local AT&T store and see if they can at least let me test a different battery.
Last night I did flash the latest SHOstock 5.4 ROM, up from his 5.2. The phone ran fine afterward and I shut it down once since the flash without issues. This phone has been rock solid since day one, never dropped, no water damage, always in a case, pristine condition physically. Nothing to cause any trauma. Never even overclocked, but did have it running .25v undervolted at all speeds for a while.
I bought this last November, so it is less than a year old. Insurance is being paid but it is also within one year of purchase. So warranty should still be in effect? However, if it is this dead I can't flash it back to stock for warranty return, so what are my options there? Call it in as a warranty claim and hope for the best?
Edit: just tested the battery with a voltmeter. It is reading 4.1V, not sure if that is too high for a battery that is rated 3.7V or not. I'd guess no, so bad battery theory is likely out, unless it cooked the phone.
<edit> and I'm so frazzled from my beloved phone dying that I posted this to general instead of Q&A. argh.
I wouldn't rule out battery failure. Batteries don't power devices with voltage, and that voltage will only be discernible as an indicator for a very short period of time before it actually dies. You'll need a battery tester to check its actual amperage output, and I'd recommend looking up what it should be, along with its amp hour rating. Wish I had more to offer, but I work with dc backup powered systems, and they're a pain in the ass to catch with a voltmeter.
I777 gets it done, gnex just for fun
Yeah I know what you mean. I once had a car battery fail, read about 12V just fine but didn't put out enough miliamps to power even the dome light.
Taking lunch right now and headed to the retail store in town to see if they have a battery I can swap to test. More worried that I can't return to stock, really can't afford a $400 bill to replace this sucker if they catch that I've flashed it.
Had to drive an hour to the AT&T Device Support Center but its replaced now. I think the tech there was a bit surprised at how dead it was. He was figuring to just run his recovery tools and fix it right up, but got nothing.
Oh well, at least I'm not stuck on my old Tilt 2 running WinMo anymore. Though I do miss my keyboard a little bit.
Sent from my SAMSUNG-SGH-I777 using xda app-developers app
Why has this been happening to the S2's a lot? It seems like it anyway. Mine went through something crazy a couple of days ago where it wouldn't turn on and it was soft bricked.
I really miss my old Tilt2.
Sent from my SGH-I777 using Tapatalk 2
ronron6665 said:
I really miss my old Tilt2.
Sent from my SGH-I777 using Tapatalk 2
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Click to collapse
I don't, man with stock software that thing was ****, I needed 5 different replacements all for different problems. The keyboard was amazing though.
Sent from Team Pirate! Using Tapatalk 2
After I got EnergyROM on my Tokyo the software worked as well as could be expected for WinMo. I also had a pretty much fully functional Froyo Android running off the SD card. The microphone finally died on it though, and the cost to replace out of warranty was more than I spent on the GS2.
I forgot how nice having a keyboard was though. Faster and more accurate typing plus you can still see the whole screen. Maybe that captivate glide wouldn't be so bad after all... Lol
Sent from my SGH-I777 using xda app-developers app
Well I didn't have my for long. I guess 2 ro 3 months. Went to jumpstart a car & had it charging. It killed the screen. Never do that. I loved the keypad. It was awesome.
Sent from my SGH-I777 using xda premium
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
Click to expand...
Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
Click to expand...
Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Click to expand...
Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
Click to expand...
Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.
So my phone died.
Not by flashing. Not by rooting. Not by anything. I plugged it in on thursday with about 3% battery remaining, and next thing I know I am late for class because the phone died in middle of the night sometime. I was running a CM10.1 nightly. It was buttery smooth and honestly felt better for the phone than sense did. So I had no quarrel.
Now it wont boot, no LED, no capacitive buttons, no adb, no recognition, no nothing. I assume myself as a veteran of android and its capabilities (including how incredibly difficult one actually is to brick) and I have never seen something like this.
If your phone has done this, say so.
I want to hear stories and isolate the incident. If you have any ideas, share them.
Im a little ticked because I really liked this phone and its a ****ty way to have it go.
Stab in the dark but could it possibly be dead and your charger didn't charge it. Never heard of a situation like this and I've done some strange things to my phones. Possible or battery is so dead is why u can't power up. Try a different charger on it for a couple hours and try again.
Edit, when u have it plugged in to a charger does the led glow red ?
Sent from my Nexus 10 using xda premium
This should be posted in Q&A but here you go
http://forum.xda-developers.com/showthread.php?p=41616183
SOLVED: Phone refuses to power on
Its probably your charger
Sent from my ONE CM10.1
Not the charger. I've tried all cables in the house.
Some how your not getting juice I'd just keep it plugged into a different one for a couple hours. Is there any way it could have gotten wet? Sucks if its bricked
Sent from my ONE CM10.1
Never heard of something like this.. hope it isn't actually bricked man. Good luck!
hansmrtn said:
Not the charger. I've tried all cables in the house.
Click to expand...
Click to collapse
But have you tried another charger?
Cable does not equal charger.
You can't count on an aftermarket charger or cable either. I've seen strange things with stuff that didn't come with the phone.
hansmrtn said:
So my phone died.
Not by flashing. Not by rooting. Not by anything. I plugged it in on thursday with about 3% battery remaining, and next thing I know I am late for class because the phone died in middle of the night sometime. I was running a CM10.1 nightly. It was buttery smooth and honestly felt better for the phone than sense did. So I had no quarrel.
Now it wont boot, no LED, no capacitive buttons, no adb, no recognition, no nothing. I assume myself as a veteran of android and its capabilities (including how incredibly difficult one actually is to brick) and I have never seen something like this.
If your phone has done this, say so.
I want to hear stories and isolate the incident. If you have any ideas, share them.
Im a little ticked because I really liked this phone and its a ****ty way to have it go.
Click to expand...
Click to collapse
I actually had the same thing happen to my Galaxy Note I. It just died completely one day when it was sitting on my desk with no previous issues. But it was already year old by that time.
I hope it works out. Since it's a new phone, at least you've got the warranty.
other people have posted about this issue in the international thread. but as far as i know after letting it charge a while they all came back on and they all said no charging light when plugged in
a lot of the people with this problem were also running cm10.1
skinsfanbdh said:
other people have posted about this issue in the international thread. but as far as i know after letting it charge a while they all came back on and they all said no charging light when plugged in
a lot of the people with this problem were also running cm10.1
Click to expand...
Click to collapse
Another reason I want a factory backed aosp Rom......tired of issues......love the development just tired of issues
Sent from my HTC One using xda premium