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My Atrix has rebooted itself at least 6 times today. Once while I was trying to post this. How do I make it stop? This sucks.
I tried to search the forum but couldn't do it from my phone. Go figure.
Take it back? Software restore? I haven't had a single random reboot
sent from my Atrix
philosocrates said:
My Atrix has rebooted itself at least 6 times today. Once while I was trying to post this. How do I make it stop? This sucks.
I tried to search the forum but couldn't do it from my phone. Go figure.
Click to expand...
Click to collapse
No one has really figured out what is causing the reboots. What do you have installed/Mods. One theory is if you have some after market task killer (ATK - Advanced Task Killer) it might be killing the OS causing your phone to reboot, again thats only one theory.
Yeah I havnt had a single reboot, knock on wood lol, I would say take it back
Sent from my MB860 using XDA Premium App
skunz35 said:
Yeah I havnt had a single reboot, knock on wood lol, I would say take it back
Sent from my MB860 using XDA Premium App
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Right out of the box. Not rooted (yet) or anything. I notice that the task manager on this phone lets apps run wild unlike my "old" Droid 2. I have a hot phone with sub par battery life. I am wondering if I have a memory leak somewhere.
I have noticed apps like Pandora tend to lock up as a widget but continue to burn through memory. I am hoping for a system update soon.
philosocrates said:
Right out of the box. Not rooted (yet) or anything. I notice that the task manager on this phone lets apps run wild unlike my "old" Droid 2. I have a hot phone with sub par battery life. I am wondering if I have a memory leak somewhere.
I have noticed apps like Pandora tend to lock up as a widget but continue to burn through memory. I am hoping for a system update soon.
Click to expand...
Click to collapse
I also have not had my Atrix reboot on it's own. You can try to hard reset your phone and not reload your apps to see if it's one of your apps causing the problem. But I bet you will have to get a replacement phone.
One thing that has started happening to me is when I used the speedtest.net app it'll run one good speed test the second run it'll display 50kbps down 50kbps up then it'll reboot very odd don't know why this might be
Sent from my MB860 using XDA Premium App
Make sure you charge your phone full to 100% before doing a hard reset... This helped my battery life tremendously... Don't forget to backup your data
I do get random reboots, but only once in awhile (3x since I can remember from release date of Feb. 22)... I think Motorola is aware of this issue. There is an update in beta test right now so hopefully it will be out for every in the near future.
Good luck.
Is there any update to this? I am also having random reboots on 4.1.26 and 4.1.52
drock212 said:
One thing that has started happening to me is when I used the speedtest.net app it'll run one good speed test the second run it'll display 50kbps down 50kbps up then it'll reboot very odd don't know why this might be
Sent from my MB860 using XDA Premium App
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Click to collapse
I noticed when my Atrix would reboot itself, it was USUALLY when GPS was in use. I know Speedtest sometimes uses GPS to determine which server to use, which might explain this? Just a guess though.
KaLiBLeeK said:
I noticed when my Atrix would reboot itself, it was USUALLY when GPS was in use.
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Click to collapse
I've only had one reboot but messing with GPS caused it. Basically I went in and out of the navigation app 4 times. I can't remember why lol.
OP: Do you leave your gps on all the time? Maybe try turning it off for a day or 2 and see if that improves your situation.
Ive only had one reboot to date as well and it was also GPS related. I had just installed the update last night, and went into the app GPS status. it locked up and rebooted the phone. only time its ever happened...?
weird
I think the reboots are associated with polling.. if not polling then some underlying data send/receive issue.
i've also had about 3 random reboots in the past week, i'm currently running 4.1.57
My phone recently starts to reboot by itself too.
Running 4.1.57, rooted, and Webtop mod.
Most of the time it happens when I try to wake up the phone. The phone would not wake up and then reboot itself after a while.
At least with the update the issue is the phone randomly reboots when there is
1. Low Signal
2. Coming off wifi and unable to reconnect data.
Pretty much when the device loses the data connection and cannot reconnect it reboots. Been worse since the 1.57 update.
Sent from my MB860
WooWoo said:
My phone recently starts to reboot by itself too.
Most of the time it happens when I try to wake up the phone. The phone would not wake up and then reboot itself after a while.
Click to expand...
Click to collapse
+1.........
when I've had random reboots, (about 2 of them since the 1.57 update) I've noticed that each time the phone was busy pulling something from teh internets, and would just jam-up. Maybe there's a buffer overload or something and the phone has to reset to clear its cache?
Then again, I know NOTHING about internets, except how to watch pr0n and dl torrents.
I too, have never had a single random reboot.
I've had 3 reboots in the past week alone. Mine usually happen at the beginning of a phone call. I'm getting sick of having to call the person back and explain that my phone just rebooted.
Anyone heard of any updates on this issue ?
Well the Atrix seemed to be performing very nicely thank you - until I accepted the OTA update. It's seemed very slow on network performance, so I downloaded speedtest.net app - getting BEST case 1.3M down and just 150k up, most of the time lower than that.
Showing H+ for the connection and 4 bars on this test. Most of the time it's under 1M for down and 113k for up. I know the 4G upload is supposed to be crippled but seems to me it should be doing much better on down than this.
I stopped just about all running applications to verify it wasn't something messing with the OS.
Any ideas folks ? Factory reset and start over ?
I haven't heard of this popping IP, you should definitely factory reset and start over :/
Sent from my Nexus One using XDA Premium App
That happened to me..turned it off&back on and that solved the problem.
Sent from my MB860 using XDA Premium App
Can I ask if your allowing enough time for heavy network load to pass? Ie try it again at 6am or midnight?
Has anyone else noticed that the Photon seems to self reboot at odd times. I have yet to have it reboot on me while using it, but my wife's Photon has rebooted on her during active use.
Anyone else experiencing this?
No, but you leave alot of unanswered questions. Is your wife rooted? what is she running (app's) that you are not running?
I have heard of this before and if i remember, delete everything and start new, just putting a few app's at a time back on. When it starts acting up, you found your app!
depperly said:
Has anyone else noticed that the Photon seems to self reboot at odd times. I have yet to have it reboot on me while using it, but my wife's Photon has rebooted on her during active use.
Anyone else experiencing this?
Click to expand...
Click to collapse
Shockingly enough, I did suddenly get that twice yesterday after updating YouTube. However I've been unable to reproduce it with any level of consistency at this point.
For the two Photons I have access too (both are doing the same thing), one is rooted one is not.
Apps in common are:
Enhanced email.
ADW Launcher
Car Home.
My feeling is that more people are having this issue they just don't know about it... I found it because I went to recently used apps and there were none, then I started to watch it...
depperly said:
Apps in common are:
Enhanced email.
ADW Launcher
Click to expand...
Click to collapse
There is something that we have in common between devices. What system version are you on? 45.3.7?
decamel said:
There is something that we have in common between devices. What system version are you on? 45.3.7?
Click to expand...
Click to collapse
I am also on 45.3.7, however my wife is still on the OTA.
Sent from my MB855 using xda premium
I've experienced it a couple of times while playing music. A song would be playing and then it would suddenly reboot.
I'm using Google Music...
I've heard of that happening before the 154 update came out. So not sure if you're on the latest OTA or Leak why you'd be getting it, unless as someone mentioned it was an app. Which is possible I s'pose.
i did noticed that when the phone is in the charger,when i take a call
while the phone plugged in i hear no voice and the phone reboots
the phone was pretty hot when it happens so i can assume it's a heat problem
(in my case)
Mine has been rebooting more and more frequently. I went to Sprint today and had them order me a replacement. I'm hoping the new one does not have this issue.
Have you tried wiping data and cache then installing the latest leak?
Sent from my MB855 using XDA App
Just curiues How does wipeing data helps rebooting problems?
You do that before flashing the latest leak. You won't do any good otherwise.
Sent from my MB855 using XDA App
xTMFxOffshore said:
You do that before flashing the latest leak. You won't do any good otherwise.
Sent from my MB855 using XDA App
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Click to collapse
What latest leak? The 198_7?
Yes sir. That's the latest leak/OTA update. Though the reboot issue was fixed for most people with the 154 update. I previously had that issue as well. So you could try that, but not saying it will for sure fix it. That's really the only idea I have, unless you try uninstall your apps and see if it's an app related issue.
Had same famous random reboot issue, after 154 update and a wipe.
Exchanged for new Photon at Best Buy (no hassle swap) 3-4 weeks ago, So far no random reboots. For me, I believe it was hardware related, noticed the phone was getting fairly warm around the same time the random reboots started happening.
naturecannon said:
Had same famous random reboot issue, after 154 update and a wipe.
Exchanged for new Photon at Best Buy (no hassle swap) 3-4 weeks ago, So far no random reboots. For me, I believe it was hardware related, noticed the phone was getting fairly warm around the same time the random reboots started happening.
Click to expand...
Click to collapse
I guess it could be hardware related, but that WAS a known issue when the first Photons came out. I had to exchange mine three times due to the reboot issue before the tech told me it was a reported and known issue and they would be releasing a fix for it.
My Evo 4G and EVO 3D both did this sometimes (both stock, not rooted, hardly any 3rd party apps) when signal strength was low.
My Photon does it much less often (did it once today though, but I'm in Canada roaming). My Photon is rooted, but pretty vanilla.
I have gone with all of the OTA's, and have yet to have a reboot.
Sent from my Xoom using xda premium
There was some dude who had this issue and he stuck a business card at the space near the top of the battery to keep it lodged with the connections near the bottom. Supposed ly this worked....but you probably want to get a phone that works straight up.
Sent from my MB855 using xda premium
Random reboots
WiFi acting up
Connection hiccups
Browser and some other apps randomly close
Battery sucks
Wondering if htc has confirmed a update to fix all this?
Any ideas?
Sent from my ADR6425LVW using XDA App
I haven't seen any of these issues, maybe you have a bad phone
I'm living on a yellow submarine
XOAngio said:
Random reboots
WiFi acting up Don't have this problem
Connection hiccups [Yeah a new radio would be nice
Browser and some other apps randomly close Don't have this problem
Battery sucks Battery is good for me.
Wondering if htc has confirmed a update to fix all this?
Any ideas?
Sent from my ADR6425LVW using XDA App
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Click to collapse
10characters
From what my friend told me (vzw business rep) less than 10% of the Rezounds have these problems and some of the problems are caused by current problems in the 4G network.
No software release by htc at this time.
I would get the phone replaced at a vzw store where you can play with the phone to see if it works like it should.
Sent from my HTC
LTE 4G Rezound
Haven't had a random reboot yet.
No WiFi problems.
What do you mean by "connection hiccups"? I can't think of anything that would come close to what I think you mean.
No random apps closing.
Battery is in line with other HTC phones. Sense is just a battery hog. Wait for S-OFF and custom kernels and you'll see leaps and bounds of battery improvements.
I have none of the reported issues...
I am shocked at how long the battery lasts... 20% better than my old TB after ROMS and Kernel tweaks.
I agree, I get battery life than my TBolt did and have not had any of the problems listed above.
Sent from my HTC
LTE 4G Rezound
I haven't had any of these issues either. Have you tried a factory reset yet? It's relatively easy to do and could possibly help if you are having issues with apps and random reboots.
If that doesn't help definitely return it and get a new one. Hopefully the issues will not continue.
The battery life is going to depend on each person's location.
I got 30 hours when I was at home over the weekend, and 8 hours when I spent the day at the university. The reason being signal strength. I didn't use it any more than I did at home.
Also if you are in a low signal area the phone strains to get the data signal resulting in battery overheating and browser problems.
Sent from my Galaxy Tab 10.1
no random reboot issues here... the GF's tbolt is another story though that thing is awful.
Radio would be nice - i frequently go in and out of 4g areas and the radio does have a tough time picking which one to use.
The rest of the issues noted I haven't seen at all!
for me:
video playback occassionally goes out of sync
while headphones/aux is plugged in and nothing is playing(or at low volume) there's this static/hiss sound
phone gets really hot often(and when it goes over 100F the battery depletes quicker
screen is incredibly sensitive and keeps thinking I'm tapping on things that I'm not
have weird random browser lag(regardless of browser) where ill select something and nothing will happen... then after like 10 - 15sec, the new page suddenly pops up
those are my 'regular' issues. I've only had the phone reboot by itself once & the battery was super hot then. also, I will get FC's here & there but its not common.
I still blame sense/bloatware
[EDIT]: I forgot to mention that sometimes if I go to a 3G area, it will not go back to 4G on its own. ill have to manually turn the radio off/on, then it kicks back into 4G
XOAngio said:
Random reboots
WiFi acting up
Connection hiccups
Browser and some other apps randomly close
Battery sucks
Wondering if htc has confirmed a update to fix all this?
Any ideas?
Sent from my ADR6425LVW using XDA App
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Click to collapse
i was actually impressed with the radio on the phone, maybe thats because i updated from a samsung fascinate which fascinated me as to how bad the radio was, excuse the bad pun
guys, open tickets with HTC and complain about your problems. t hat's the ONLY way they're gonna find out, besides seeing a high exchange rate! let's tell them EXACTLY what's wrong! my open ticket is about the crappy mic recording in the video mode, and i also brought up light leak and the background noise with music. they've escalated me to another hihger support team whos gonna contact me wtihin a week
Ditto on being impressed with the radio. I get -75db in the same metal building in which my hTC EVO 4G could muster -90db at best. The external antenna on the battery cover really do the trick.
Never had a random reboot or force close.
No problems with WiFi (except that LTE is so fast I never want to connect to my home internet!)
I get 8-10 hrs from the batt, on Performance mode, connected to 4G and heavy use. Picked up a spare battery to take me through the evening after I swap it after work.
My stock browser has always crashed occasionally, my incredible did it when it was stock and rooted and my rezound does it exactly the same way, its a software problem. I have had 2 random reboots so far not enough to complain. Other than that great, love this phone.
The only problem I have had is my phone not connecting to 4g but I think juice defender was the problem.
Sent from my ADR6425LVW using xda premium
I've had mine since the 14th and not a single problem...I'm very impressed so far!!!
Sent from my GT-P7510 using xda premium
awmobjects said:
I've had mine since the 14th and not a single problem...I'm very impressed so far!!!
Sent from my GT-P7510 using xda premium
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Click to collapse
Same here! !
Sent from my Galaxy Tab 10.1
What someone with some time needs to do is get a digital petition up on the forums with phones having these problems ( Inc, TBolt, Rezound etc.) and try to get several thousand signatures to send to HTC because VZW doesn't care. That might get htc to do a software fix.
Sent from my Galaxy Tab 10.1
Hi all,
I'm wondering if anyone can help me....I'm getting kind of desperate here! Basically my Atrix keeps randomly rebooting or getting stuck with the screen off (requiring a batter pull) . This happens about 10-20 times a day (my Atrix is far too unreliable right now to use as a daily). This seems to ONLY happen when on network (ie 2g/3g/hspa) and doesn't seem to happen on wifi. I can leave it on all night and day at home on wifi happily with no trouble but as soon as I go to work and leave it on network, the trouble starts. Its weird cause if the phone is doing something with the screen off (playing and streaming music over Bluetooth for example) it won't have any problems. Its only once I leave it at rest on the network that it turns into the most unreliable handset ever.
At first I thought it may be the neutrino rom I was running but I've since been using jokersax's amazing ics builds and the same problem persists. I did a full clean (format /data & /system plus cache and factory wipe ) and loaded on the latest beta build this morning, left it clean with zero apps except google (and xda!) and within an hour of getting to work the problem came back.
I am fully boot loader and network unlocked.
Please, if anyone has any idea I would be really grateful. I am tearing my hair out!
Sent from my MB860 using XDA App
It is happening with me too, but, I dont realize it on happen on mobile data connection
Since i flashed beta 0.1.0 2d of Jokersax's ICS and come out of home
Today, for 5 times I have to pull battery out of Atrix
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
sk8trix said:
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
Click to expand...
Click to collapse
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
markdjj said:
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Hang on, I'm not making sense here, maybe it is these advanced ROMs, I was just surprised that neutrino (a cm7 based rom) also produced these reboot problems. Anyway, any advice on radios would be appreciated
Sent from my MB860 using XDA App
As long as you flash atrix radios only you should be okay. I flashed just about every applicable radio on my brother's captivate and never bricked it.
I agree with you and previous posters, it sounds like a radio issue for sure.
Sent from my MB860 using XDA App
I have the same problem with my Atrix running cm7 ba2ft. Sometimes it does not respond when you try to unlock, and I need to take out the battery to turn it on again. I bought the phone couple of weeks ago.
another thing to look at would be the battery my friend had similar problems with his nexus and tryed Roms and radios I bought him a new battery as a joke and the joke ended up on me cause he hasn't had the problem since let me know if this helped you aswell
Sent from my ics+darkside multiboot mb860 using xda premium
Same problem here. Very aggravating.
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Yeah, I'm really worried this is a hardware problem - I've been quiet these past couple of days testing the brand new GB radio and when that still had errors i then also tried the European one - the problem still persists. I have now downloaded every Atrix radio under the sun now so may try a few more...
This is quite frustrating as a) I really want to enjoy ICS as it really is a step up from previous versions of Android and b) I no longer have the option of selling this in its current state.
I'm also going to try a new battery as WikidClown suggested above, can't harm....I can pick up one on Amazon for less than a tenner.
One thing is for sure, I don't think I will be buying Moto hardware again!
ChrisSkeeles said:
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Click to expand...
Click to collapse
OK, so does anyone have any ideas? I have tested it using a load radios...and still nothing, it still randomly reboots. This is possibly the most unreliable handset I have ever owned
Sent from my MB860 using XDA App
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
jp2132 said:
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Actually, scratch that, I know exactly how to do that...except I can't boot into fastboot. Is this indicative of something wrong? Will I have to go back to SBF?
markdjj said:
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
i baught my atrix used. everything was stock. still had multiple reboots and battery pulls daily. on cm9 they seem to happen less. and the battery pull only happened once. but i know the issue must still be there. might try my wifes battery. her atrix has rebooted maybe 5 times ever. 3 since this last official update (she is still lock stock and 2 smoking barrels)
OK, trying a new battery is my last hope...I did a fastboot wipe this morning and for an hour and a half it was all going so well...but then the reboot happened.
I'm getting a bit fed up with this pos hardware...I can't even sell this thing in this state.
Sent from my MB860 using XDA App
Anyone have any other experiences? I have confirmed that it isn't the battery...I bought a new batter and within 45 minutes it has rebooted once and done the screen off thing where it needs a battery pull. Complete crap.
One thing to note is that it does seem to get very warm on the back, although the internals ( behind the battery) don't seem so bad. Is there any way to keep the temp down aside from underclocking? All my roms have always been under clocked so I know that doesn't make any difference.
The other thing I might try is to use something like Noled so the phone isn't completely idle. Might drain the battery a bit unnecessarily though....why couldn't Moto have put in an amoled screen?
Anyway, will report back once I've tried it.
Sent from my MB860 using XDA App
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
SoupySauce said:
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
Click to expand...
Click to collapse
Cheers, have downloaded and will report back. The most annoying thing about troubleshooting a problem like this is that there is no immediate 'it worked or 'it didn't work' ....it's just a waiting game! Thanks a lot though, really hope it does work (and thanks for replying, was starting to feel like I was answering threads to myself!). I have .36 radio installed already (I think, will check...it's the Brazilian one isn't it?) .
Just to check then...you have all the check boxes in wake my android ticked?
Sent from my MB860 using XDA App