I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Seriously, if you have had this issue with 3 different phones then I would look elsewhere: Battery, Sim, SD card, Apps, or ROM you were installing.
I was thinking the exact same thing.
I have never had a random reboot on this device, regardless of the roms, modem, recovery etcetera.
The note is very stable operationally, and to have 3 devices do the same thing is unheard of.
There must be an underlying similarity that causes this event to occur, beyond the device itself.
As mentioned above, changes to the phone ???
What roms are you using, root method, current recovery, or are you stock ???
If we know the changes that led up to the occurrence, we can generally identify the cause. And if using custom software, a logcat will help tremendously.
I do not want to give the impression that device hardware failures aren't at work here, but 3 devices in a row is virtually unheard of ...
Tell us the device setup at this point ....rooted ?, stock ?.....g
Edit: Are you using an oversized SD card ??....32-64 gig...
Oversized battery ?....5000-5400 mah???
Sim adapter for network other than AT$T ??
Or Sim kit ??
These items are suspect ..and will cause issues under the right conditions, especially battery, Sim, and oversized SD ....g
aratanir said:
I've had Galaxy Note since February of 2012......Had it replaced three times under warranty through AT&T for same problem. (At least AT&T overnighted the replacement unit got it today)
All the note I had loved to shut off automatically and randomly........
1) Whenever I pickup a call, the phone shuts off (all the time)
2) It reboots by it self inside my pocket
3) It reboots by it self sitting while sitting on my desk
I see a lot of Note user are facing this problem........is there any solution? I've tried couple stuff that was posted on numerous posts.
Also what should I do once my warranty expire? I have 90 days under this refurbish warranty....original phone was till February 2013.... not sure when will it expire.
I've called: AT&T Customer Relation, Customer Service, and Warranty Department as well as Samsung Tech Support. (The only thing I got $25 credit towards my bill)
A Gentleman from Warranty Department told me that he always see this problem.........he sent me a replacement unit immediately and even offered if I wanted to get replaced with Galaxy S3.....unfortunately Note 2 was too new to be replaced......but still I have asked to get Galaxy Note.
Spoke to Customer Relation...what a awful service this guy said "I have Galaxy Note but never have problem" and accusing me for dropping the phone and etc........that the reason I've got $25 credit to my balance. (I could have got more but was too tired to fight for it)
Samsung told me that if I face this issue call Samsung again and they will fix it.. But I will be without a phone for roughly 1 week to 2 week.
What should I do after my warranty expire?
Click to expand...
Click to collapse
I have seen batteries cause this sort of thing MANY TIMES. Usually, warranty replacement phones are sent out without a new battery. Is this happening to you? Are you still using your original battery? If so, have AT&T/Samsung/whomever replace the battery!
As others have asked: If you have changed ANYTHING from complete stock (ROMs etc.) you could be creating the problem yourself.
Try a different SIM card. I had this same random reboot problem when I tried to use an LTE SIM in my old N1.
i have this problem after upgrading to jelly bean...
Random reboot is a know issue with certain JB rom variant builds .
Rule this out if stock software is used...
Damaged Sim or Battery is a likely cause ....
But as I mentioned ....if using the ATT note on other carriers, we have a whole new set of parameters at work.
Additionally ....
Your last statement struck me as odd OP.
Samsung said they would fix it ?
That sounds like a hardware issue they have seen before. But before sending off your device, please give us more info...g
is there a stock JB rom for i717?
shaolinx said:
is there a stock JB rom for i717?
Click to expand...
Click to collapse
Sadly no....at least not yet ...g
I think you have a rogue app. That's the only common element in all your phones.
I advise you reset to factory stock and see if you still get reboots.
A great observation ranger ....
You may be on to something ... g
This is a real cliff hanger. Everyone talking except the OP.
Sure would like to know ... All the time spent on the first post ... Must be too worn out to respond to all the help.
Lots of good ideas here.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
Click to expand...
Click to collapse
Agreed ...g
leo5111 said:
as everyone else has said, some app is doing it the chances of one person getting 3 notes doing same thing are pretty much zero
Click to expand...
Click to collapse
If memory serves, wasn't HD Widgets a culprit to random reboots for a while there? I use their widgets and until a recent patch (2 or 3 patches ago) my phone rebooted quite often, by no means to the level of what the OP is saying. I'd have to agree with what others are saying. Look at your apps, keep your phone stock for a while, change out the Sim card and battery. Try to do all of these separate from each other that way you can narrow it down to what is causing the issue.
We will never know what exactly what it is if the OP doesn't ever respond. Right now everyone is just blowing smoke. As stated in my first post, it could be many things.
Maybe he gave up and went to an iPhone
Or possibly his phone is his only connection to us and it won't stay booted long enough.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Well ...the world didn't end .....so we can rule that out as being the cause ...LOL
OP ???
Helloooooooo......
It's mighty quiet over there ....g
Chirp chirp
Related
To get to the point, people DON'T UPDATE YOUR VIBRANTS and T-MOBILE HANDLES THE ISSUE HORRIBLY! Obviously this is not a universal problem, but if you do happen to be one of the lucky ones that bricks their phone with the update there is no saving it (at least with the help of T-mobile).
I just got off of the phone with tech support and they were less than helpful. After the regular punching in numbers, talking to two different people, and trying to re-boots that everyone with half a brain have tried, they informed me that they would replace the phone but I had to PAY for shipping. While I realize this is a normal policy when it comes to random malfunctions, which may or may not have been the users fault, this is absolutely ridiculous when the problem is 100% their fault. Seriously, T-mobile ships a top of the line phone that has some major flaws and inactivated software (media hub), then breaks the phone with it's official update, and somehow this is MY responsibility to pay to get fixed? The rep even asked if I at this point wanted to add insurance so next time I wouldn't have to pay for shipping and if I wanted to pay extra for expedited shipping! They were trying to make an add-on sale while fixing an issue THEY caused!
That's not even the end of it, because I was so irritated they sent me to a "loyalty specialist" (who sounded like a used car salesman). He rambled on about how he would waive the shipping fee (he made it sound like he just saved my first born child). I told him I appreciated that but it didn't fix the fact that T-Mobile was not handling the issue well. When a large number of phones break from an issue originating from the provider they should either 1) have re-furbished phones (or even set aside new phones if necessary) to replace these broken phones as they come up or 2) offer free over night shipping of the replacement phone. He told me that these options were too expensive for T-Mobile, and that if I like I could sign up for either of their two insurance plans, as they would allow me to do an in-store replacement (he later noted that one of them was only available within the first 14 days of owning the phone...). I couldn't believe they were trying to another add-on sale! The best part being, I later called around to all my local T-Mobile owned stores and none of them have the Vibrant available for in-store replacement (and never have).
So the Cliff-Notes of my rant:
1) DON'T UPDATE YOUR VIBRANT
2) If you did brick your phone, make sure to complain and they should refund the ridiculous shipping charge
3) If you don't own a Vibrant and are thinking about it consider the following (Don't let it stop you, just consider it):
- Still on 2.1, when Nexus One has been on 2.2 for months (and the Galaxy S 2.2 official ROM has been leaked so it does exist in some form.) => Meaning updates are super scarce and extremely late.
- T-Mobile is selling a good phone with many flaws, and their first attempt to fix it bricked many phones (do a google search I am not the only one).
- While it may be better than other companies, T-Mobiles customer service is FAR from flawless
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors.
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Had the same problem but this is a pretty fix using Odin.
If you install an update from an OTA T-Mobile should be held responsible
I don't know about you guys but when you have been a customer for 10+ years, T-Mobile will pretty much suck your balls.
Either way, if you guys rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Yeah why warranty the phone when you can just ODIN and fix it yourself? Do a xda search. If you're gonna use xda to complain at least use it to solve your own problems as well. Unless your phone is hardware locked it is 100 % fixable.
Sent from my SGH-T959 using XDA App
starkiller86 said:
I hate when people mess with their phones then get angry at a company for "breaking" their phone. Im running stock rom with root and also got bricked, but, I manned up and knew I was in the wrong and accepted what happened. I didn't put the blame on TMo, because completely untouched vibrants that I was aware of had no issues with this OTA. If you added functionality to it after the fact that it wasn't originally on there before when you initially purchased it; then its YOUR fault that it bricked, NOT T-mobiles. Take some responsibility and stop crying.
Click to expand...
Click to collapse
P.S. My phone was completely stock (so please don't mention how I did this with a lag fix, etc.). I waited at least 15 mins before I pulled the battery, before which I had noted the T-Mobile sound starting without the animation (seems like a timing issue or something). And finally, I realize this is a duplicate post to many others but I want people to find this info (not be at the bottom of a really long thread) to get the word out how T-Mobile deals with their errors
Did you not read that part?
I bricked two stock Vibrants with the update. The second one failed during Mini-Kies update and was hardware locked.
It is a known issue according to the Tech guy that I spoke to while getting my replacement.
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
No, no.
This happened to me, I had a rooted phone I had uninstalled the inflight internet, etc on it and hadn't overclocked or anything like that. Phone kills itself. I went to the tmo store and they only make you pay for shipping if you take the overnight option.
PROTIP - DON'T ASK FOR EXTRA SPEEDY SHIPPING AND THEY'LL PAY FOR IT.
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
watcher64 said:
I guess this is just an example of "store your pictures on the external SD card"
Then if you brick it you can still get your pictures back ....
Click to expand...
Click to collapse
Word. That's one of the first things I did when I got the phone and was playing with the features. Switched it from phone storage to memory card.
Sorry to hear you lost photos.
Protip: Pay the damn overnight shipping fee...it'll be deducted from your bill (flex pay) which makes it free: )
Sent from my SGH-T959 using XDA App
Here is the business side
If I am T mobile every time some person has a problem and I offered free shipping, the Every moron would be shipping the device back for Any problem. Way way costly, so that is not going to happen. If you Really believe the phone is factory defective then, pay the shipping and move on. If you messed with it at all then the burden to resolve is yours and be honest about that. Remember the reason people are in here is to customize the phone and improve it. Like the XDA mantra sez.......... It is not just the result... but the journey....
Like one of the other posts stated:
If you rooted it, then that takes the fault from T-Mobile to you. You changed the phone. The update was designed for a pristine un-edited Samsung Vibrant, if you changed anything in the system by rooting or flashing it is your fault for changing the equation. T-Mobile is NOT at fault for your actions.
Gr8gorilla said:
First phone wouldn't power on after failure, second phone was hardware locked so un-fixable.
Click to expand...
Click to collapse
There is a hardware lock fix now, you really should flash that before you do anything else. Yeah, you run the risk of bricking with the hardware unlock, but it's probably a safer bet than flashing away.
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
If you Odin it with the JI6 update, you might still be able to get a working system out of it. Worth a shot to see if you can get it without having to flash to stock first (which will wipe).
With all the time you spent with tech support, you could have found the thread that delineates how to fix your phone and update through odin. Its very easy and, frankly why be on a developers forum when you are not willing to tinker around a bit.
Sent from my SGH-T959 using XDA App
dechire said:
so i guess we are just SOL for the data on the phone? I just lost an entire vacation of pictures. I had not had a chance to root this phone either. this is ****ing awesome.
Click to expand...
Click to collapse
As long as the phone still powers on you can still use ADB Pull and save the data from the /sdcard folder. This update isn't a totally bricking the phone (at least it didn't mine) just making the display and inputs not work. To quote Billy Crystal: "He's only MOSTLY dead"
Odin was really simple to reflash the stock ROM and then I was able to do a nandroid restore from there.
The T-Mobile OTA update left my phone only booting to the vibrant screen, but it was a pretty simple fix with Odin. The hardest part was getting the proper drivers installed in windows!
Mini kies wouldnt even let me update,so I rooted and flashed bionix 1.8,works great.**** tmo.
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
mr2t32 said:
Fyi to the people with hardware lock. I did the update on my gf's phone which was hardware locked and it failed. The phone would only boot to the vibrant screen. The good news is the ota update unlocks the hardware because her phone is able to get into recovery and download mode even thought the update failed. The point is don't worry if ota fail on you because you can just use odin to fix it since it unlocks the download mode.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
If the update even gets that far...
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
RE: Black Screens
It's your phone lagging.
Do you have Facebook or Twitter hooked into your phone.
It's probably updating statuses in the phone app, and that's why it's lagging. When it lags, it starts giving black screens. Happens a lot. If you want to stick with the phone, then some of the knowledgeable modders here can recommend some decent custom ROMs that get rid of much of the lag, and point you in the correct direction.
From what I've read FroYo doesn't fix this issue on Galaxy S phones, though some said the leaked 2.2.1 ROM for the i9k fixes much of it.
RE: Text Messages
T-Mobile's network is pretty bad, I've noticed. I get the failed text messages quite a bit as well.
RE: Shakes and stuff in other apps
See "RE: Black screens" The RFS file system is almost guaranteed to lag any application which accesses the forum, especially if they use a database.
90% of the people here have had the same issues. 80% of them run a custom ROM or Lag Fix, 5% of them are in denial, and 5% of them run such a slimmed down setup that the lag is rare and simply doesn't bother them.
Speaking of which. There are Lag Fixes and Custom ROMs (usually with Lag Fixes integrated in them) that can alleviate much of the Lag. YMMV, however.
HTH.
umm a user error? i wonder how you use your phone..
like when you download apps from the marketplace, do you at the same time to make calls? send texts? or other stuffs while downloading? orr are you multi tasking as lot? web, text, games ? do you even exit on apps ..hmm
and you've been a member since july when the vibrant launched, are you not making this story up? LOL im kidding.. just get a different phone i guess, not a vibrant..
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
My Vibrant doesnt regonize sd card
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
tonydatechnyc said:
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
Click to expand...
Click to collapse
Check this out, this may be what you need: Internal/External Sdcard Mounting Fix - for all 2.2 roms - *11/20/10*
the SAME EXACT ISSUES WITH ALL PHONES?
Here's what i did before, not to a vibrant, but my g2 when it had a bunch of problems.
After 6 replacements, tmobile told me that they can't trust me anymore. so for this time i went to their store and let them see the problems, they told me they hadn't seen it before (obviously) then i asked if i could TRY OUT another phone in front of them, i took out everything, and put it in the new phone, and same issues.
They told me something was wrong and they'd do something... they went to the back, same back after 10 minutes, and everything was fixed, but they wiped EVERYTHING ON MY PHONE, the sd card etc.
N8ter said:
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
I only had my Vibrant running stock firmware for about 2mins so I do not know about your lag. I am using the latest PepperKake rom with the Voodoo lag fix. I do not have facebook or twitter running. Just my email and a PS3 trophy card. I have not seen any sort of lag or freeze.
Ms_Vibrant said:
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
Click to expand...
Click to collapse
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
N8ter was the most helpful with his first post. JL5 fixed alot of the "lag" issues I had, but the only lag I was experiencing was using my exchange (corporate) connector.
Best bet is to flash to JL5 or a custom rom, or if you dont wish to deal with that return the phone and tell TMO what for.
JL5 "Stock" ROM
http://forum.xda-developers.com/showthread.php?t=881542
N8ter said:
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Ms_Vibrant said:
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Click to expand...
Click to collapse
You told him to get another phone - which I interpret to mean a different phone, because another Vibrant won't fix his issues, obviously. I've gotten two replacements (both were BNIB basically from the factory, since they were backordered when I put the tickets in).
He's past the return period, so his only choice would be to get a different phone, and those aren't cheap.
Furthermore, carriers (T-Mobile included) are always willing to swap the phone out for a different model to save a contract, but they aren't so dumb that they will let any random user get a free upgrade just because they called in *****ing about phone problems and threatened to cancel their contract (when you ETF, they get their subsidy back).
I know what I'm talking about. I've ETF'd from two other carriers in the past 6 months (Sprint and AT&T, due to poor signal issues) and have had all 4.
You can roll your eyes all you want, miss thing who is obviously a fangirl.
Sorry eveyone i lost my password for a while lol... To update you all on this, i ended up going thru 6!!! vibrants all had the same issues.. i didnt wanna root it i loved it as it was but after argueing with tmo, and samsung i didnt get anywhere with them, they only offered to exchange for the charm, HEll no! ...They WOuldnt exchange it for anything else.. so i ended up canceling the contract. It was cheaper to cancel the contract then to buy another phone at full price like they wanted me to.. it was $400 to cancel the contract plus the month, for the family plan... had i purchased two phones the "mytouch 4g" which is what we tried to get, at full price it was running about 900 to almost 1200 for both phones... havent had any issues with the mytouch ... But whats funny is , they now have the same vibrant phone with 4g service and a front facing camera... could it be they knew the vibrant had issues? so went ahead and remade it /fixed the issues instead of a recall. I saw several ppl everytime i went out who had one and actually ASKED them if they had any issues like i was and YES they did...
Basically in a nut shell Eclair is ****. The phone is awesome . Flash a good Rom and everything will be fine.
Sent from my SGH-T959 using XDA App
that sucks
Guyver96 said:
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
Click to expand...
Click to collapse
that suck, r u able to reproduce the problems in front of the salesperson. i have four and all mine seem fine even when they were stock. they're all running cm7 #105 and seem to run without error -gps.
I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
sealcouch said:
I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
Click to expand...
Click to collapse
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
deeken said:
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
Click to expand...
Click to collapse
Yeah. I wouldn't recommend it. I feel like if I sent my phone in for some sort of software issue I would be out of luck.
I will update this thread when I actually get the phone back.
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
flintdragon said:
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
Click to expand...
Click to collapse
Makes me wonder if they just gave you a different phone? Or you memorized the hardware numbers? I agree with you being a hardware issue, they are probably not going to care about the flash counter. If you sent them a boot looping device that had the flash counter up high, then i would suspect they might say something.
No real worries guys. I had to send my phone in to Sammy for a screen issue a couple days before braway released the counter reset. They repaired it with no issues, wiped the ROM and reset the counter for me lol. This was back in late March.
Edit- in my case, they gave me the same phone because the Bluetooth physical address was the same. They replaced the screen including the front glass, so I didn't get my screen protector back.
Im pretty sure the techs there get paid by the hour and Im also sure that they themselves(techs) flash custom software on their devices. If I worked in that dept, I would spend the extra time resetting your flash counters and reverting you to stock, only to make my day go by quicker... I wouldn't recommend betting the farm on that. IMHO
dcfella said:
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
Click to expand...
Click to collapse
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
erick161 said:
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
So people wouldn't recommend it, but who here has actually been denied service with an upped counter?
Traditionally, going all the way back to my Nexus One, the phone manufacturers don't care about root/s-off/flash counter if it's a clear hardware issue. If your button stops working or your screen doesn't respond anymore or your phone doesn't charge, they generally fix it.
sealcouch said:
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
Click to expand...
Click to collapse
Of course its best to have a backup, but at the time I didn't. I didn't expect a loaner, but when the CSR on the phone said I'd get one...then the store says no...well, we have problems.
Sent from my SAMSUNG-SGH-I717 using XDA
Hi, uh I started another thread on making sure things got backed up. Which I did properly and everything was good. So today I haven't done anythign and was waiting for the new slim rom to make it's debute hopefully this week sometime as that is the one that appeals to me the most. Anyways, today my phone just got super hot, far hotter than before and it decided to die on me...I think. it shut off and I haven't been able to turn it on. Could this be a side effect of installing twrp/unlocking the bootloader/rooting? Or would it be a defective unit? One concern I had was getting a defective unit so i waited out my 30 days before even considering doing all this. So yea my 30 days from att is up. Would there possibly be a way to get a new phone from att or does anyone have any tricks on getting it back online? I personally think it was an overheating issue, but my phone is now cooled down.
So i went to the att store and of course they won't do anything. They told me to call some number they gave me. If I return it will they know it was boot unlocked and rooted? I can't turn it on at all. Using a power source or connecting to my computer nor my car charger...
blamster said:
Hi, uh I started another thread on making sure things got backed up. Which I did properly and everything was good. So today I haven't done anythign and was waiting for the new slim rom to make it's debute hopefully this week sometime as that is the one that appeals to me the most. Anyways, today my phone just got super hot, far hotter than before and it decided to die on me...I think. it shut off and I haven't been able to turn it on. Could this be a side effect of installing twrp/unlocking the bootloader/rooting? Or would it be a defective unit? One concern I had was getting a defective unit so i waited out my 30 days before even considering doing all this. So yea my 30 days from att is up. Would there possibly be a way to get a new phone from att or does anyone have any tricks on getting it back online? I personally think it was an overheating issue, but my phone is now cooled down.
So i went to the att store and of course they won't do anything. They told me to call some number they gave me. If I return it will they know it was boot unlocked and rooted? I can't turn it on at all. Using a power source or connecting to my computer nor my car charger...
Click to expand...
Click to collapse
Ok, so, im not sure if by return you mean, return for an exchange or simply a return as ATT will probably only send you a reman unit for yours and not allow an actual return. If you havent called them yet, i would recommend it. I have dealt with them many times in the past and one thing that has always shocked me is that they never have asked me about, or even commented on, how rooting or unlocking prevents them from exchanging it. Even during the disclaimer, they have never once said that if the device has been modified they wont allow the exchange.
I say all of this because should they not mention anything like that, and you send it back, im fairly sure you can claim you didnt know and werent told, and they will take care of it. Also, i say this because i personally sent back 3 bricked GS2s and an lg nitro as defective and got my reman units and every single one of them were rooted and such. So, i would feel safe. As long as they dont ask, and you dont lie to them, then there shouldnt be an issue. I wouldnt lie to them, i just dont mention it. AGAIN DO NOT lie to them or attempt to decieve them, i would never encourage that, but if its something they dont ask about, then, it, in my opinion, is not something that they are too concerned with.
cloudraker said:
Ok, so, im not sure if by return you mean, return for an exchange or simply a return as ATT will probably only send you a reman unit for yours and not allow an actual return. If you havent called them yet, i would recommend it. I have dealt with them many times in the past and one thing that has always shocked me is that they never have asked me about, or even commented on, how rooting or unlocking prevents them from exchanging it. Even during the disclaimer, they have never once said that if the device has been modified they wont allow the exchange.
I say all of this because should they not mention anything like that, and you send it back, im fairly sure you can claim you didnt know and werent told, and they will take care of it. Also, i say this because i personally sent back 3 bricked GS2s and an lg nitro as defective and got my reman units and every single one of them were rooted and such. So, i would feel safe. As long as they dont ask, and you dont lie to them, then there shouldnt be an issue. I wouldnt lie to them, i just dont mention it. AGAIN DO NOT lie to them or attempt to decieve them, i would never encourage that, but if its something they dont ask about, then, it, in my opinion, is not something that they are too concerned with.
Click to expand...
Click to collapse
Okay, thanks for the response. Sorry I was in a bit of a panic when I wrote that. But I have called ATT and they didn't ask me or mention in any disclaimer that if it's rooted or unlocked it won't qualify. I didn't mention it and so that does make me feel a lot better. Hasn't been physically damaged or come in contact with water so i'm pretty sure I'm safe. Thanks again.
blamster said:
Okay, thanks for the response. Sorry I was in a bit of a panic when I wrote that. But I have called ATT and they didn't ask me or mention in any disclaimer that if it's rooted or unlocked it won't qualify. I didn't mention it and so that does make me feel a lot better. Hasn't been physically damaged or come in contact with water so i'm pretty sure I'm safe. Thanks again.
Click to expand...
Click to collapse
They may or may not check when you return the phone. I returned my S3 a few months ago in exchange for a different phone but I forgot to unroot it and uninstall Superuser. The representative at AT&T didn't even turn the phone on. I didn't have anything to hide though, if they told me I couldn't return it because it was rooted then I would have sold it and purchased something else. I think the manufacturer is the one to worry about with these things. LG would definitely know if it were unlocked and they would be able to determine if rooting and unlocking the phone caused the problems you described.
johnbyebye said:
They may or may not check when you return the phone. I returned my S3 a few months ago in exchange for a different phone but I forgot to unroot it and uninstall Superuser. The representative at AT&T didn't even turn the phone on. I didn't have anything to hide though, if they told me I couldn't return it because it was rooted then I would have sold it and purchased something else. I think the manufacturer is the one to worry about with these things. LG would definitely know if it were unlocked and they would be able to determine if rooting and unlocking the phone caused the problems you described.
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Click to collapse
Well if they can turn it on I will gladly take it back due to them not accepting. I couldn't turn it on by anymeans, even plugging it in there is no lights to signifying it is receiving power. But i heard this phone had overheating issues in the first wave (or two) so it's probably for the best to get a new one. They are currently mailing me a new one and so I should receive it next week sometime hopefully.
blamster said:
Well if they can turn it on I will gladly take it back due to them not accepting. I couldn't turn it on by anymeans, even plugging it in there is no lights to signifying it is receiving power. But i heard this phone had overheating issues in the first wave (or two) so it's probably for the best to get a new one. They are currently mailing me a new one and so I should receive it next week sometime hopefully.
Click to expand...
Click to collapse
Sounds like everything worked out.
im in the same boat as you... completely dead phone. But I did open it to see of the battery pull would work. Do you think that theyll check and refuse my warranty because I opened it? the phone on the outside is NEW. Btw do you have a contract/account with ATT? I bought mine off ebay and used it on tmo...
I have the exact same problem! Totally dead phone that the charging light won't even turn on for. Unfortunately there is a small crack in the bottom left of the phone that was caused months prior so ATT wont give me a new one...
send it for repairs! I had rooted and unlocked mine so ATT didnt cover my warranty, but I only paid 50 bucks for the repairs and now I have my phone back!
Hey guys, so I recently picked up the S4 as I had an upgrade and chose this phone specifically for it's support by developers here on XDA. Strictly due to my own aloofness, and not having checked the forums for a few weeks before walking into the store (fail), I ran the update as it popped up immediately and I figured "why not" (I KNOW, I went full-retard and expected something useful from a Verizon OTA... they screwed me last time with an OTA too ).
Anyway, I still have about ten days before my "Worry-free Guarantee" runs out, and I'm really considering going back and claiming a warranty replacement on my phone in an attempt to receive a non-VRUAME7-equipped phone (as I said, the 16GB versions in stock there didn't have the update initially). If I attempt to claim the phone as defective, do you think I could avoid the $35 restocking fee, considering I'd swap for the exact same model of phone?
I'm not sure what to expect when going back there. Some CSR's seem much more technical than others, so I don't know if I'd be drilled about the issue I'm claiming. Any advice here? Would focusing on a 'bad battery' or 'device overheating' raise any red flags? Should I bring it in drained of battery life? I've kept excellent care of the phone; it's in mint condition without a scratch or blemish, non-rooted, and fully updated.
Even if I have to pay the $35 fee, I would do it for a non-updated phone. I'm just worried that by chance the CSR that gives me my replacement would decide to run the upgrade, as it will pop up immediately. Also, any tips on ensuring I avoid the upgrade until I back up the phone and root it? Just yank out the SIM until it's good to go?
Thanks for any advice you may have. I'm new here so flame me relentlessly for any rules I may have broken . And yes, I know, ultimately I'm complaining about having an S4 (read: kinda being a *****).
I stopped the update by turning off WiFi and data until I had it rooted and ROMed
Sent from my SCH-I545 using xda premium
My understanding of the guarantee is that it can be returned for any reason. I can't tell from a quick Google search, but it sounds like you might have a shot at no restocking fee if you're exchanging for the same model.
Given those tidbits, I'd tell them you want to exchange the phone due to reduced functionality after the update, and leave it at that. If they offer to troubleshoot, you can then say "sure, remove the update", which they can't do. I think this approach will give you the best chance of leaving the store with an un-updated phone and no fee. No CSR is going to take the OTA after having to deal with the guy who really hates the update for nonspecific reasons.
Sent from my SCH-I545 using xda premium
TheJ0hnman said:
My understanding of the guarantee is that it can be returned for any reason. I can't tell from a quick Google search, but it sounds like you might have a shot at no restocking fee if you're exchanging for the same model.
Given those tidbits, I'd tell them you want to exchange the phone due to reduced functionality after the update, and leave it at that. If they offer to troubleshoot, you can then say "sure, remove the update", which they can't do. I think this approach will give you the best chance of leaving the store with an un-updated phone and no fee. No CSR is going to take the OTA after having to deal with the guy who really hates the update for nonspecific reasons.
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Interesting point, TheJ0hnman. I think turning window animations to something atrocious will help me have something that seems effed upon a cursory check, as well as some other developer options that undoubtedly make you think "wtf" if you don't know better, like flash on update etc. (wish I could then rehide the developer menu). Do you really think blaming the update would work well? I think I'd rather feign ignorance and say that the update "screwed with everything, battery life and runs slow", and act as if I'm unfamiliar with technical operation of android.
I don't think user error is covered under the 14 day WFG .
Why not keep it simple by saying you just want to swap colors. Whichever is less popular (white?) might have a bigger stock backlog & thus be more likely to have MDK firmware. Then either be bold and ask them not to update OTA, or be in a terrific hurry to get somewhere else and tell them you'll activate and set the phone up yourself.
cantare said:
Why not keep it simple by saying you just want to swap colors. Whichever is less popular (white?) might have a bigger stock backlog & thus be more likely to have MDK firmware. Then either be bold and ask them not to update OTA, or be in a terrific hurry to get somewhere else and tell them you'll activate and set the phone up yourself.
Click to expand...
Click to collapse
That makes a lot of sense, cantare. Only thing is I might end up paying the restocking fee. I think I'll try the warranty replacement first. Imagine me going through all this just to get another VRUAME7'd phone!
soad1789 said:
Hey guys, so I recently picked up the S4 as I had an upgrade and chose this phone specifically for it's support by developers here on XDA. Strictly due to my own aloofness, and not having checked the forums for a few weeks before walking into the store (fail), I ran the update as it popped up immediately and I figured "why not" (I KNOW, I went full-retard and expected something useful from a Verizon OTA... they screwed me last time with an OTA too ).
Anyway, I still have about ten days before my "Worry-free Guarantee" runs out, and I'm really considering going back and claiming a warranty replacement on my phone in an attempt to receive a non-VRUAME7-equipped phone (as I said, the 16GB versions in stock there didn't have the update initially). If I attempt to claim the phone as defective, do you think I could avoid the $35 restocking fee, considering I'd swap for the exact same model of phone?
I'm not sure what to expect when going back there. Some CSR's seem much more technical than others, so I don't know if I'd be drilled about the issue I'm claiming. Any advice here? Would focusing on a 'bad battery' or 'device overheating' raise any red flags? Should I bring it in drained of battery life? I've kept excellent care of the phone; it's in mint condition without a scratch or blemish, non-rooted, and fully updated.
Even if I have to pay the $35 fee, I would do it for a non-updated phone. I'm just worried that by chance the CSR that gives me my replacement would decide to run the upgrade, as it will pop up immediately. Also, any tips on ensuring I avoid the upgrade until I back up the phone and root it? Just yank out the SIM until it's good to go?
Thanks for any advice you may have. I'm new here so flame me relentlessly for any rules I may have broken . And yes, I know, ultimately I'm complaining about having an S4 (read: kinda being a *****).
Click to expand...
Click to collapse
Unfortunately it's yourself that screwed you. Not the OTA.
Root users know NEVER to take an OTA.
Hi Everyone. I just upgraded to the S4 last Sunday and while I was in the store and they were activating the phone, it started the update. I did not realize that this update locked everything down.
So, I decided that I would wait it out and see when the new update would be cracked. That was a couple days ago and I was having flash withdrawals. This morning I figured I would go to the Verizon store near work and just ask straight up ask if I could return my phone because of the new update....and as soon as the words update came out of my mouth, the girl interrupted me and said "Yes, we are having all kinds of issues with the new update and have replaced phones all weekend. We will get you a new phone".
5 mins later, new phone in hand with MDK software. AND the whole store told me not to take the update that another one is in the works. Can't wait to get home and root this thing and get Andy's Bone Stock ROM running.
anyone know the status on refurbs with the update?
i might have to get mine replaced due to brightness problems on my buttons and curious how well people are doing with the refurbs
kaos2569 said:
Hi Everyone. I just upgraded to the S4 last Sunday and while I was in the store and they were activating the phone, it started the update. I did not realize that this update locked everything down.
So, I decided that I would wait it out and see when the new update would be cracked. That was a couple days ago and I was having flash withdrawals. This morning I figured I would go to the Verizon store near work and just ask straight up ask if I could return my phone because of the new update....and as soon as the words update came out of my mouth, the girl interrupted me and said "Yes, we are having all kinds of issues with the new update and have replaced phones all weekend. We will get you a new phone".
5 mins later, new phone in hand with MDK software. AND the whole store told me not to take the update that another one is in the works. Can't wait to get home and root this thing and get Andy's Bone Stock ROM running.
Click to expand...
Click to collapse
Wow. I hope I have a similar experience! kaos2569, you got a black 16gig this morning and it was pre-ME7? This truly gives me hope.
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
kaos2569 said:
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
Click to expand...
Click to collapse
my phone should be here weds, so ill give this a try this weekend. unless the doodoo brown ones come pre-update.
kaos2569 said:
Yes, I went to the store, and it was swapped out no problem. I didn't try to scam, or make up anything up. I just said what I posted and she stopped me mid sentence and knew about the update and how it was messing people's phones up and grabbed a brand new pre-updated one.
I just finished up rooting, installed a recovery, and installed Bone Stock. Everything went flawless.
Click to expand...
Click to collapse
Wow do I feel sly! My experience was not quite as straightforward as yours, kaos2569, but I pulled it off! I had to convince two CSRs, one who actually also owned an S4 and was clearly no n00b (though he said he had the ME7 update so I guess not an XDA regular). I used one of the update screens in developer options to trick the first lady, who then restarted my phone and had me wait to be seen. While waiting, I went back and turned on developer options again, then turned them off, realizing beforehand that open apps will retain the "screwy" look even with the options off. The guy proceeded to investigate my phone for what must've been 20 minutes. I kept insisting the problem was intermittent and hinting at the possibility that the update played a role in the problem. After some skepticism (he noticed the developer options were off but the menu was available; I played dumb, saying I let a gadget-freak friend look at it for a bit), he finally offered me a free(!) replacement and I took it. I was waiting for a while once he got the new phone out, and was getting nervous that he might've been installing the update. He said "I'm downloading the update now, I'll run through it here to make sure there are no issues" so I immediately told him I had to be somewhere in ten minutes. He handed my phone back to me, I turned it off immediately, pulled the battery, and went home. Pulled the SIM card and booted-- still MDK indeed! Wow. It was a process but it was worth it. Can't wait to get some custom ROMs on this!
I can understand the animosity some people might have over doing something like this, but I was scarred by Verizon for nearly the entirety of the two years I had had my old phone, due to another damn OTA update, which didn't lock me out, but installed Gingerbread and made the phone basically impossible to use (legit, 12 seconds to open the ****** dialer). I just couldn't let Verizon lock me down again without a fight. And I will *SURELY* remember that guy the next time an upgrade comes along.
Thanks again kaos! You gave me the confidence to believe it could be done, and that it wasn't too late!
all i did was take it back within first 14 days... before i did though i went into app settings and disabled all apps including play store so they were not visible in app drawer. i told him it was freezing and soft booting itself after i updated the phone.. then i told him i called in and spoke with a tech n did a factory reset and everything dissappeared including my apps and i cant dl apps since my play store is gone.. he was lookin at it for a bit and was like wow thats weird! i told him the tech said since i was within 14 days he told me to go back to the store and exchange for a new one that wasnt updated.. worked like a charm! i told him not to update it that ill decline it until they come out with a new update n that was it! rooted n installed twrp soon as i got home been flashin every rom on here since! currently on hyperdrive n lovin it!
Sent from my SCH-I545 using xda app-developers app
soad1789 said:
Wow do I feel sly! My experience was not quite as straightforward as yours, kaos2569, but I pulled it off! I had to convince two CSRs, one who actually also owned an S4 and was clearly no n00b (though he said he had the ME7 update so I guess not an XDA regular). I used one of the update screens in developer options to trick the first lady, who then restarted my phone and had me wait to be seen. While waiting, I went back and turned on developer options again, then turned them off, realizing beforehand that open apps will retain the "screwy" look even with the options off. The guy proceeded to investigate my phone for what must've been 20 minutes. I kept insisting the problem was intermittent and hinting at the possibility that the update played a role in the problem. After some skepticism (he noticed the developer options were off but the menu was available; I played dumb, saying I let a gadget-freak friend look at it for a bit), he finally offered me a free(!) replacement and I took it. I was waiting for a while once he got the new phone out, and was getting nervous that he might've been installing the update. He said "I'm downloading the update now, I'll run through it here to make sure there are no issues" so I immediately told him I had to be somewhere in ten minutes. He handed my phone back to me, I turned it off immediately, pulled the battery, and went home. Pulled the SIM card and booted-- still MDK indeed! Wow. It was a process but it was worth it. Can't wait to get some custom ROMs on this!
I can understand the animosity some people might have over doing something like this, but I was scarred by Verizon for nearly the entirety of the two years I had had my old phone, due to another damn OTA update, which didn't lock me out, but installed Gingerbread and made the phone basically impossible to use (legit, 12 seconds to open the ****** dialer). I just couldn't let Verizon lock me down again without a fight. And I will *SURELY* remember that guy the next time an upgrade comes along.
Thanks again kaos! You gave me the confidence to believe it could be done, and that it wasn't too late!
Click to expand...
Click to collapse
And you are proud of this? It's because of people like you returning non defective products that the rest of the consumers have to suffer. tl;dr guess you have a total lack of integrity and morals to just accept your screw up. You sir are a douche bag.
Reading to learn about your device. Crazy, Who would of known.
Sent from my SCH-I545 using Tapatalk 2
zetsumeikuro said:
And you are proud of this? It's because of people like you returning non defective products that the rest of the consumers have to suffer. tl;dr guess you have a total lack of integrity and morals to just accept your screw up. You sir are a douche bag.
Click to expand...
Click to collapse
hexitnow said:
Reading to learn about your device. Crazy, Who would of known.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
You guys are certainly entitled to your opinions, and I really don't disagree. I have egg on my face from the whole event. After all, it was my fumbling that screwed me over in the first place. However, I'm curious as to your feelings about Big Red itself. Like I said, this phone enticed me exactly for it's support by this community, and Verizon obviously realized that if they in turn locked the phone down with an update. What of that?
zetsumeikuro; this device will quickly be determined a Certified Like-New Replacement. I took pristine care of the phone, didn't screw around with the internals at all, and even kept the touchscreen under the manufacturer-issued screen protector the entire time I had the phone. If someone (due to their own bumbling) drops their phone in water, loses it, etc. They will end up with that phone and be very happy with it, unless they expected to luck out on a replacement and receive a pre-ME7 phone as well. I'm sorry, I can't say I see the harm in that, or how any other consumer suffers outright. I could've gotten a replacement within my 14 days for almost any reason. Yes-- I got out of a restocking fee and got a pre-update phone; what if I just paid $35 and got a Droid instead?
hexitnow, absolutely. I goofed up, that's for sure. I could attempt to excuse that by saying how I've been working 65-hour weeks and attempting to orchestrate a move into a new apartment lately, but I'm sure nobody really cares about that. Yes, I was negligent, having read up on the phone in early June thinking our upgrade was sooner than it actually was (and being treated oh-so-rudely by a CSR when we thought our upgrades were available back then), but ultimately it was me being stupid. I believe I learned a lesson here, and you rightly may resent me and people like me for our stupidity, but people make mistakes. This isn't my first or last one, either. Ultimately, it's just a phone update, I screwed nobody in doing what I did except arguably Verizon, who I managed to avoid paying yet another $35 to. I... I just don't feel that bad. I've felt wronged by them at every turn, and honestly I feel worse sticking with them as my carrier then I do taking advantage of my "Worry-free Guarantee" (assuming you don't worry about $35 fees).
Note that I am known to be a "whimsical douchebag", however.
soad1789 said:
You guys are certainly entitled to your opinions, and I really don't disagree. I have egg on my face from the whole event. After all, it was my fumbling that screwed me over in the first place. However, I'm curious as to your feelings about Big Red itself. Like I said, this phone enticed me exactly for it's support by this community, and Verizon obviously realized that if they in turn locked the phone down with an update. What of that?
zetsumeikuro; this device will quickly be determined a Certified Like-New Replacement. I took pristine care of the phone, didn't screw around with the internals at all, and even kept the touchscreen under the manufacturer-issued screen protector the entire time I had the phone. If someone (due to their own bumbling) drops their phone in water, loses it, etc. They will end up with that phone and be very happy with it, unless they expected to luck out on a replacement and receive a pre-ME7 phone as well. I'm sorry, I can't say I see the harm in that, or how any other consumer suffers outright. I could've gotten a replacement within my 14 days for almost any reason. Yes-- I got out of a restocking fee and got a pre-update phone; what if I just paid $35 and got a Droid instead?
hexitnow, absolutely. I goofed up, that's for sure. I could attempt to excuse that by saying how I've been working 65-hour weeks and attempting to orchestrate a move into a new apartment lately, but I'm sure nobody really cares about that. Yes, I was negligent, having read up on the phone in early June thinking our upgrade was sooner than it actually was (and being treated oh-so-rudely by a CSR when we thought our upgrades were available back then), but ultimately it was me being stupid. I believe I learned a lesson here, and you rightly may resent me and people like me for our stupidity, but people make mistakes. This isn't my first or last one, either. Ultimately, it's just a phone update, I screwed nobody in doing what I did except arguably Verizon, who I managed to avoid paying yet another $35 to. I... I just don't feel that bad. I've felt wronged by them at every turn, and honestly I feel worse sticking with them as my carrier then I do taking advantage of my "Worry-free Guarantee" (assuming you don't worry about $35 fees).
Note that I am known to be a "whimsical douchebag", however.
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Don't see the harm in falsifying issues with a non defective device? I'm sure Samsung and Verizon will beg to differ. Yeah your device will probably get turned into a CLNR but clearly someone will be taking a hit for the brand new device you got. I mean the whole issue here that you seem to not see is the utter lack of integrity/honesty on your part. You screwing with developer options to make it look like the phone is having intermittent software issues to some untrained CSR. What you did there just reeks of desperation of you not willing to accept a mistake you made. I'm not going to go into the whole Verizon/Sammy locking down the device debacle, as there is the developer edition of the device. I'm not trying to defend Verizon and their ways.. Simply put it I'm disgusted with the lengths/measure you took to get a replacement device.
zetsumeikuro said:
Don't see the harm in falsifying issues with a non defective device? I'm sure Samsung and Verizon will beg to differ. Yeah your device will probably get turned into a CLNR but clearly someone will be taking a hit for the brand new device you got. I mean the whole issue here that you seem to not see is the utter lack of integrity/honesty on your part. You screwing with developer options to make it look like the phone is having intermittent software issues to some untrained CSR. What you did there just reeks of desperation of you not willing to accept a mistake you made. I'm not going to go into the whole Verizon/Sammy locking down the device debacle, as there is the developer edition of the device. I'm not trying to defend Verizon and their ways.. Simply put it I'm disgusted with the lengths/measure you took to get a replacement device.
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As I said, you're entitled to your opinions. I could've swapped the phone for any reason, even if I just "didn't like it", as per Verizon's policy. Even if I paid$35 and swapped for an iPhone both Verizon and Samsung would've taken the same "hit". I just managed to avoid the restocking fee. But as you imply, I'm sure Verizon and Samsung will gather in a circle and weep.
They can take that $35 from the device upgrade fees they failed to mention in store. But I'm expected to maintain my full integrity.gotcha.
You sound like my father :laugh: