Won't let me Setup my Nook Tablet - Barnes & Noble Nook Tablet

I Unbricked my Nook using AdamOutlers Post and when I when't to setup menu and I entered where you Sign In to BN and when I signed in it said "Error we're having trouble seting up your nook. Please Shutdown the Device and try Again" At the bottom theres a Error number and the Number is D-AD1202 The Device is also running 1.4.0 Software. Thanks in Advance.

Try updating, you might have been on a higher firmware when you registered, and that might be the problem (I know its far fetched)
Or try setting up with a new.account.
Also check if your account is active by logging in.on a PC.
Hit Thanks if I helped you!

As I understand it this particular method wipes the serial number that is needed for registration. That's why this method should be used with extreme caution after trying "everything" else without success.
Anyway, it's done now, and if I'm right about the serial niumber there are a couple of topics about serial number retrieval as well. Try the search function and Google.

asawi said:
As I understand it this particular method wipes the serial number that is needed for registration. That's why this method should be used with extreme caution after trying "everything" else without success.
Anyway, it's done now, and if I'm right about the serial niumber there are a couple of topics about serial number retrieval as well. Try the search function and Google.
Click to expand...
Click to collapse
It Has the Serial Number but I Fixed it now.

SpeedyFeed said:
It Has the Serial Number but I Fixed it now.
Click to expand...
Click to collapse
Great news! One thing to remember with BN devices is that it has to be unregistered by a use before it can be registered to someone else. A completey wipe/reste doesn't deregister it from BN database.

Related

[WIP] Fixing Unknown Serial

Hello guys,
I'm trying to find a way to fix the unknown serial issue, or at least see if it's gonna be fixable when Asus unlock the bootloader (which hopefully will help rooting the device with unknown serial number...).
2 things would be really great on this thing :
_ Having people with a valid serial number to help, by providing some informations on their working device.
_ Keeping the thread development oriented and clean (which means no whining about the issue, no talking about returning the device or how much Asus suck etc....).
Let's just gather all of our knowledge and work together on the issue with a technical PoV.
What I tried so far :
Device ID: It is different from the Serial Number, so nothing to do with it. Good thing is that a lot of applications and games use it for different things (as a "unique" id for push or other stuff).
build.prop and default.prop : couldn't find anything interesting. Maybe it has something to do with my TP not having a serial number, would be nice if someone could publish their files (preferably from a 3.2 prime with valid serial...)
Build.SERIAL : Main reason why I created this thread, so people with a valid serial number could try this APK and publish what the Build.SERIAL shows. On my TP, it shows unknown, so I'm guessing asus makes the same call in the system settings. Basically, if a proper TP shows up the right serial with this APK, we can probably find out where exactly the problem comes from, and hopefully fix it.
So please, if you have a Transformer Prime with a valid serial in the settings, please try this apk and report if the Serial Number that shows up in the app matches the one on the sticker
kouray said:
Hello guys,
I'm trying to find a way to fix the unknown serial issue, or at least see if it's gonna be fixable when Asus unlock the bootloader (which hopefully will help rooting the device with unknown serial number...).
2 things would be really great on this thing :
_ Having people with a valid serial number to help, by providing some informations on their working device.
_ Keeping the thread development oriented and clean (which means no whining about the issue, no talking about returning the device or how much Asus suck etc....).
Let's just gather all of our knowledge and work together on the issue with a technical PoV.
What I tried so far :
Device ID: It is different from the Serial Number, so nothing to do with it. Good thing is that a lot of applications and games use it for different things (as a "unique" id for push or other stuff).
build.prop and default.prop : couldn't find anything interesting. Maybe it has something to do with my TP not having a serial number, would be nice if someone could publish their files (preferably from a 3.2 prime with valid serial...)
Build.SERIAL : Main reason why I created this thread, so people with a valid serial number could try this APK and publish what the Build.SERIAL shows. On my TP, it shows unknown, so I'm guessing asus makes the same call in the system settings. Basically, if a proper TP shows up the right serial with this APK, we can probably find out where exactly the problem comes from, and hopefully fix it.
So please, if you have a Transformer Prime with a valid serial in the settings, please try this apk and report if the Serial Number that shows up in the app matches the one on the sticker
Click to expand...
Click to collapse
Wrong section ?
Should prove usefull though.
As per your request - yes, the provided apk does display my right serialnumber.
Thanks for getting this started!
I'm not savvy enough with Linux or android from a programming perspective to do this, but I too have the unknown serial issue. I'll help in any way I can before I have to return my prime.
Sent from my MB860 using XDA App
Danny-B- said:
Wrong section ?
Should prove usefull though.
Click to expand...
Click to collapse
I don't really know, look like development section needs work already done.
Diamondback said:
As per your request - yes, the provided apk does display my right serialnumber.
Click to expand...
Click to collapse
Thanks a lot for this information, this is very useful to know. Can you pull your build.prop too please ?
PHP:
adb pull /system/build.prop .
kouray said:
I don't really know, look like development section needs work already done.
Thanks a lot for this information, this is very useful to know. Can you pull your build.prop too please ?
PHP:
adb pull /system/build.prop .
Click to expand...
Click to collapse
Sure, just wait some minutes, doing a complete pull right now.
Here we go: build.prop of a DE ICS Prime
http://dl.dropbox.com/u/10460451/build.prop
Diamondback said:
As per your request - yes, the provided apk does display my right serialnumber.
Click to expand...
Click to collapse
That is useful because people with the Serial Number Unknown problem are showing a different serial than the one on the box of the tablet. So someone is on to something.
Great work, great work, and thanks to you all for trying to help us.
3rdamention said:
That is useful because people with the Serial Number Unknown problem are showing a different serial than the one on the box of the tablet. So someone is on to something.
Great work, great work, and thanks to you all for trying to help us.
Click to expand...
Click to collapse
How do u know we (people with unknown serials) are showing a different serial # from the one on the box?
Although if u mean "unknown" is different than an actual serial, then I agree, but kind of a weird statement to make?
Thanks a lot once again !
I'm gonna keep looking where the serial number could be saved in the system (and if it actually is requesting the system and not some hardware), it is not in the build.prop
ramtripper said:
How do u know we (people with unknown serials) are showing a different serial # from the one on the box?
Although if u mean "unknown" is different than an actual serial, then I agree, but kind of a weird statement to make?
Click to expand...
Click to collapse
Because two People alone with Unknown Serial Number ran that APK yesterday and the serial it returned was different than the one on the sticker. Here is a link to page 14 of the "Serial Number Unknown" thread. 2 people said the serial number his APK returned were different.
http://forum.xda-developers.com/showthread.php?t=1426881&highlight=apk&page=14
I wasn't making anything up. He has been working hard on this since yesterday, before this thread was created. Why would I be in here making crazy statements? I want to find a break in this bug before I take mine back, which is going back this evening.
Asus isn't helping, so it is nice to find someone, such as Kouray, that is trying to help.
3rdamention said:
Because two People alone with Unknown Serial Number ran that APK yesterday and the serial it returned was different than the one on the sticker. Here is a link to page 14 of the "Serial Number Unknown" thread. 2 people said the serial number his APK returned were different.
http://forum.xda-developers.com/showthread.php?t=1426881&highlight=apk&page=14
I wasn't making anything up. He has been working hard on this since yesterday, before this thread was created. Why would I be in here making crazy statements? I want to find a break in this bug before I take mine back, which is going back this evening.
Asus isn't helping, so it is nice to find someone, such as Kouray, that is trying to help.
Click to expand...
Click to collapse
This is a different APK than the one from yesterday, this one makes a different call to get the serial instead of the id device
Thanks for the support
kernel update?
ah sorry about that 3rdamention, i did read that actually.
well, i see on the Asus support site that you can download the Eee Pad Kernel Code for Android 3.2.1 OS (V8.8.3.23) from November 24.
It could be our kernel that's f'd up thus preventing the device from reading our serials and not allowing us to root (as a possibility to the whole problem, although 2 diff serials is a whole different problem).
If we can downgrade to this firmware version from our versions (most commonly 8.8.3.27), may this fix our kernel?
hxxp://support(dot)asus(dot)com /Download.aspx?SLanguage=en&m=Eee+Pad+Transformer+Prime+TF201&p=20&s=16
under "Source Code (1)"
Also, has there been any known single person whos been able to update to ICS manually (by downloading the file and placing it in the correct location for the TP to recognize) whether or not they have a serial number?
On the TF101 the serial in Settings>About Tablet->Status was different, fwiw.
Sent from my Transformer Prime TF201 using Tapatalk
ramtripper said:
ah sorry about that 3rdamention, i did read that actually.
well, i see on the Asus support site that you can download the Eee Pad Kernel Code for Android 3.2.1 OS (V8.8.3.23) from November 24.
It could be our kernel that's f'd up thus preventing the device from reading our serials and not allowing us to root (as a possibility to the whole problem, although 2 diff serials is a whole different problem).
If we can downgrade to this firmware version from our versions (most commonly 8.8.3.27), may this fix our kernel?
hxxp://support(dot)asus(dot)com /Download.aspx?SLanguage=en&m=Eee+Pad+Transformer+Prime+TF201&p=20&s=16
under "Source Code (1)"
Also, has there been any known single person whos been able to update to ICS manually (by downloading the file and placing it in the correct location for the TP to recognize) whether or not they have a serial number?
Click to expand...
Click to collapse
I would love to know as well. Or more specifically, if anyone has been able to run a manual ICS Update when they have the Serial Number Unknown and whether it fixed the lack of Serial Number.
3rdamention said:
I would love to know as well. Or more specifically, if anyone has been able to run a manual ICS Update when they have the Serial Number Unknown and whether it fixed the lack of Serial Number.
Click to expand...
Click to collapse
That especially lol. I heard some people did factory resets and the serial # came back... Don't know if it's true though and don't really wanna delete everything off my TP for a 1% chance of it working...
What do you think? Prob wont do anything right?
I was not able to get the serial number to return with factory resets, and I was unable to install the ICS update file from AndroidPolice. The system would begin, but it would eventually just reboot back into Honeycomb and give an Unknown System Error (2).
kouray said:
Thanks a lot once again !
I'm gonna keep looking where the serial number could be saved in the system (and if it actually is requesting the system and not some hardware), it is not in the build.prop
Click to expand...
Click to collapse
Looking at some source I think it might be coming from /proc/cmdline. Also, the source seems to indicate that it will only be readable by root.
If I'm correct, the cmdline contents are read and parsed with one result being a property for androidboot.serialno being set.
note: might be nice for a more knowledgeable dev to take a look at import_kernel_nv in {ANDROID_SRC}/system/core/init/init.c
KDLMaj said:
I was not able to get the serial number to return with factory resets, and I was unable to install the ICS update file from AndroidPolice. The system would begin, but it would eventually just reboot back into Honeycomb and give an Unknown System Error (2).
Click to expand...
Click to collapse
Where did you place the file for it to be read by the TP and even begin an update to ICS?
KDLMaj said:
I was not able to get the serial number to return with factory resets, and I was unable to install the ICS update file from AndroidPolice. The system would begin, but it would eventually just reboot back into Honeycomb and give an Unknown System Error (2).
Click to expand...
Click to collapse
factory reset worked for me to allow OTA updates,, got ICS OTA, installed fine but still no serial number.....
s/n is a bcokas02xxxx flavour if you gaf
screen shot for fun, also does everyone have this dev. option tool bar?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

How do I know if fixes worked?

I have performed Ratchet's Serial Number fix, and it appears to work in that I can see the serial number both via the Setting->Status screen and when I query ro.serialno via ADB, but I do not seem be getting OTA updates or notifications, nor does my tablet see them if I click the System Firmware Update option.
Is there a way for me to check if my serial number is "good," or if it is still missing from the ASUS database that allows me to get these updates. I did read through the thread on Device Tracker, but I couldn't really tell if that is actually working or not. I also have tried that too BTW.
Thanks!
Peter

[Q] IMEI is ok nut SERIAL NO INVALID

Hi,
I have stuck into a starge problem. After updating 4.3 I have lost my SERIAL NO. Its showing as 4dfxxx format instaed of real one. Please see the attached snap. I would appreciate if any one help me to regenrate my phone serial number.
Note; IMEI is ok only serial number corrupted.
Rules require you to search first and not post the same question posted a million times before .
Answers are posted in stickied faqs and guides EFS/IMEI thread .READ
No serial no
Please read my problem I am saying my IMEI is ok only my mobile SERIAL NUMBER IS IN INVALID format.please see the attached picture
I have read all of your suggested EFS/IMEI thread but they all talking about IMEI not for serial number.
In my case I only need help in recover the serial number only. IMEI is ok. Thanks
JJEgan said:
Rules require you to search first and not post the same question posted a million times before .
Answers are posted in stickied faqs and guides EFS/IMEI thread .READ
Click to expand...
Click to collapse
shahidskt said:
Please read my problem I am saying my IMEI is ok only my mobile SERIAL NUMBER IS IN INVALID format.please see the attached picture
I have read all of your suggested EFS/IMEI thread but they all talking about IMEI not for serial number.
In my case I only need help in recover the serial number only. IMEI is ok. Thanks
Click to expand...
Click to collapse
I think it is stick somewhere outside your phone. You may check it.
NO SERIAL Number
I need to write in side phone status withou it I am facing not registered on networ
christinamoyu said:
I think it is stick somewhere outside your phone. You may check it.
Click to expand...
Click to collapse
shahidskt said:
Please read my problem I am saying my IMEI is ok only my mobile SERIAL NUMBER IS IN INVALID format.please see the attached picture
I have read all of your suggested EFS/IMEI thread but they all talking about IMEI not for serial number.
In my case I only need help in recover the serial number only. IMEI is ok. Thanks
Click to expand...
Click to collapse
Serial number is under the battery as per the user guide .
Please search invalid serial posts it has all been answered multiple times .
Invalid serial number
I have searched a lot but unable to found anything related to recover SERIAL NUMBER. INSTEAD ALL OF ABOUT TO RECOVER IMEI. Please if you have answer this then continue to reply. I am in trouble to recover SERIAL NUMBER without serial number I am unable to connect with network provider.
Please paste a link here where describe to recover SERAIL NUMBER. IMEI is ok only I need serial number to recover.
Thanks
JJEgan said:
Serial number is under the battery as per the user guide .
Please search invalid serial posts it has all been answered multiple times .
Click to expand...
Click to collapse
Again
Faqs and Guides EFS/ IMEI
http://forum.xda-developers.com/showthread.php?t=2393289
Ariza patch does not fix IMEI issues. It fixes "00000" Serial number issues, which has similar symptoms. This patch does not work on EFS v2 ROMs. If you use it, you may irreparably break your phone.
Also it would seem, Phones that had this patch ON EFS v1 ROMS will break their IMEI if they upgrade to EFS v2 ROMS.
As yet, there is nothing proved to resolve this issue fully. Search the Ariza thread for posts by zuluman for potential fixes. This Page is hopefully the most useful or one of the patched modems posted
It would probably be best to get the serial number professionally restored either under warranty or by sla mobile repair shop. The Ariza patch was always only fixing something that should have been fixed under warranty anyway.... now we are seeing this issue - cut your losses
Google search xda
I9300 serial number XDA site:forum.xda-developers.com
https://www.google.co.uk/search?q=I...cNm&rls=org.mozilla:en-US:official&channel=np
Finally luck
I had this problem in the past. How I got this problem,by updating my phones firmware.
I was messed up. I wasted several hours on internet for finding the solution but no luck.
One day I was going to market for purchasing cold air...... while I was walking on the side of the road,suddenly an Amazing idea came up in my mind. I took out my phone out of my pocket and gave to a beautiful dog which was standing before me . I had listened that giving your problems to a dog give you solution, so I did this. The dog took my s3 and threw it in the river. I WAS SHOCKED AND FELT EXTREMELY BAD, in the course of time the dog again appeared to me while holding my s3 in his handsome mouth. I fetch my phone and it was all fine, I went to setting ....for checking my imei and serial ..... and u know what everything was all right .i got my lost imei and serial back..........I was soooooooooo much happy about that. I kicked the dog with my cold air and run away......
u should also give your phone to a dog.
I REQUEST YOU TO ACT UPON MY ADVISE AND YEA YOU WILL BE FAR HAPPIER THAN BEFORE. THANKS ME BY PRESSING THANKS BUTTON.
Click to expand...
Click to collapse

SGP712 - How to find device ID / Identification number ?

Simple question - how/where do I find my device ID?
I have the WiFi version - SGP712 so there is no IMEI ... and on the Sony support website it asks for an ID to register.
It offers the helpful advice:
HOW TO FIND THE DEVICE ID OR IMEI NUMBER
For Wi-Fi tablets, search for “Identification number” in the relevant User guide and follow the instructions.
So from their site I downloaded the User Guide - although the user guide I got was for the LTE SGP771 ... and searching for "identification number" just tells me how to get the IMEI ... which I can't as I have the WiFi version.
Any ideas/help?
Hi,
Try an app called "Xperia Service Menu"
or read my guide (link below)
Looloup said:
Simple question - how/where do I find my device ID?
I have the WiFi version - SGP712 so there is no IMEI ... and on the Sony support website it asks for an ID to register.
It offers the helpful advice:
HOW TO FIND THE DEVICE ID OR IMEI NUMBER
For Wi-Fi tablets, search for “Identification number” in the relevant User guide and follow the instructions.
So from their site I downloaded the User Guide - although the user guide I got was for the LTE SGP771 ... and searching for "identification number" just tells me how to get the IMEI ... which I can't as I have the WiFi version.
Any ideas/help?
Click to expand...
Click to collapse
Hi, did either of those suggestions work for you? I'm trying to unlock my Z4 Tablet (WiFi) too, but keep hitting dead ends. Sony's developer site is down now. And I'm not exactly sure what I'm supposed to do with an imei, which I can't find for my device.
DHGE said:
or read my guide (link below)
Click to expand...
Click to collapse
Hey, I don't know if you still frequent these forums, but I'm trying to follow the steps you've mentioned. I'm running into a few problems. I, too, have the wifi Z4 with a blank space under IMEI. Also, the sony's developer site is looking kind of funky now and won't load properly.
So, am I just screwed, now? I can't find a direct way to unlock the bootloader and install something like lineage os. If you have any suggestions, I'd love to hear them.
TracerBullitt said:
Also, the sony's developer site is looking kind of funky now and won't load properly.
Click to expand...
Click to collapse
I clicked the link in my guide and it worked like 7 years ago.
TracerBullitt said:
So, am I just screwed, now?
Click to expand...
Click to collapse
No - you just have to find the ID. Either in the service menu or under device info.
My Z4 wifi battery is dead - so I can not tell you where to look exactly. Sorry.
But I have found it in 2015 and you will find it in 2022 too.
DHGE said:
I clicked the link in my guide and it worked like 7 years ago.
No - you just have to find the ID. Either in the service menu or under device info.
My Z4 wifi battery is dead - so I can not tell you where to look exactly. Sorry.
But I have found it in 2015 and you will find it in 2022 too.
Click to expand...
Click to collapse
Hi, and thanks so much for even replying.
Maybe it had someone to do with me testing Google's VPN, but that site refused to load properly for me, all yesterday. Laptop or phone. But yeah, I see it, now.
Unfortunately, I downloaded a phone app to dial the code in and a different app, mentioned earlier here, which also got me to service menu. Got as far as selecting the IMEI, but the popup just said "IMEI" and nothing else.
I pulled the sim tray and there's a piece of plastic you can pull out, but it's got nothing to do with the IMEI.
Feels like I'm THIS close, lol
DHGE said:
I clicked the link in my guide and it worked like 7 years ago.
No - you just have to find the ID. Either in the service menu or under device info.
My Z4 wifi battery is dead - so I can not tell you where to look exactly. Sorry.
But I have found it in 2015 and you will find it in 2022 too.
Click to expand...
Click to collapse
You know what? I think my sim tray actually stuck. I can insert and remove the microsd card just fine. The only other thing that comes out is a small clear plastic/ laminated thing with "model sgp712", a barcode, then some other numbers. None of which say IMEI before it. Otherwise, the actual tray didn't come out. There's a tiny button I can push, but that turns the whole thing off.

How to get IMEI and MAC adress back ?

I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
Their technicians have denounced the warranty on the grounds that your equipment has been oxidized.
The cost of repairing your device is equivalent to the price of new equipment and has therefore been declared economically irreparable.
Click to expand...
Click to collapse
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
Thanks to all of you !
Click to expand...
Click to collapse
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
Rowdyy Ronnie said:
Short & simple method. Flash a custom rom. It will solve your miui account issue. But I don't know if that will solve your wifi issue as well
Click to expand...
Click to collapse
Yes I tried this when i still had it, but the IMEI and Mac adress are still missing. A phone that cant "phone" is of no use...
Sorry to hear about your loss, how can they say it iodized? Whatever you can use it for a bit of experiments. Do you have any twrp backup if yes you can restore it .if not you can try with any efs backup of nay other device..not sure its possible or not any one here with more knowledge can do this and many in markets can do it too if you can provide them the proof of a legal purchase
I have even worse problem
PocoSteve said:
I bought a Pocophone online, received it, and used it for about a month.
After one month, after Turning it off and back on completely, the wifi and cellular didn't work anymore. (was on MIUI)
I reflashed MIUI from TWRP, thinking it would solve the problem, but now I was stuck :
When you boot up MIUI for the first time (or after reflashing) you need to enter your MIUI account code to go on with the setup process. But that's no use, because with no Wifi or cellular, the phone cant check the password.
I have the IMEI (I don't know for the MAC address) printed on a sticker on the phone's box, but I didn't want to change it myself because I understand that's not completely legal ?... Anyway, I sent it back to client service and waited. They received it, and acknowledged the problem, but as they're an online reseller (big place in my country) they "sent it back to Xiaomi". So I waited again. Now, they're telling me that
I know that's false, but I'm not in a position to tell them anything, so when I get my phone back, I'd like some pointers on how to fix it myself. I'm pretty sure I've got to fix the EFS partition, but don't know how.
I know this is not a hardware problem because the phone is still able to scan, and see and list wifi networks, and the message specifically says there is no IMEI and MAC adress.
Thanks to all of you !
Click to expand...
Click to collapse
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
tstar99 said:
My problem is activating phone after doing factory data reset.
Could not complete boot unlock so did factory reset. First screen after reset is black showing "device is locked"and has choice to "activate this device". OK, push that so get scree to enter password so I enter my Mi Account pwd but not work, get message "this device is associated with existing MI Account (186****877). Thiat number is NOT my Mi Account but must be locked inside my phone. I bought this new from Lazada and have no way get at that existing account. So what to do now??
Click to expand...
Click to collapse
I didnt do to much research, but this looks like it's an official seller. just send it to them for warranty.
Update : Deleted
Phone exchanged and files deleted.
Thank you for the offer but just a bit too chancy and i very much want my Pocophone to be just fully functional phone. The Lazada purchase was very much a legal purchase but the Lazada suppliers are individual shops which may be or not "Official" Xiaomi dealers. I have sent the phone in box and with copy of my receipt to Xiaomi in Bangkok, and hope to have good news from them after New Year. Hope and trust in Xiaomi doing the right thing; Thailand is not strong on customer protection.
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
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if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
Batsy538 said:
if it is possible can you share me yours as I suffered from the same problem and now my phone is stuck and i cant boot into it without wifi or cell connection
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Is it possible to use your file and then change the iemi and mac address?
I had to flash to miui 9 in order to get into my phone now I can see my iemi and mac adress are unknown.
Im hoping I have the box still somewhere in order to restore the iemi with some application.
But not sure if there is anything else that can still be broken
lost my imei too i got them writen on the box but i think there is no working way to get them back in the phone
Shinichi Kudo said:
I have an efs backup done just after unlocking. If you absolutely want your phone revived I can share it but I guess it will have my imei and mac. I don't know if you can change it but your device might work as a phone. Do tell me if you acknowledge the possible problems then I will give the backup qcn file to you.
Click to expand...
Click to collapse
Can you give me efs file? thank you very much.

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