I keep finding my Verizon Note 2 has dropped from 4G to 3G. Nothing I do changes it back (tried to switch data modes, toggle Wi-Fi, etc) except a reboot.
When I reboot, 4G is back no problems, but it's a pain, and I can't figure out why it keeps doing this.
I would like to think it's a Verizon network issue, but 4G is right back when I reboot, so it's not like a network outage.
Has anybody else had this?
Is this a flaw with my radios? Any other suggestions?
I'm stock but rooted.
Sent from my SCH-I605 using Tapatalk 2
Stock roooted too, somewa of the sae issues.
At home, 4g is inconsistent, but when I have been in strong 4g areas, I have noticed it does not like to connect. I enable, then disable airplane mode and it works for me to get it into 4g.
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TeeX2.0 said:
I keep finding my Verizon Note 2 has dropped from 4G to 3G. Nothing I do changes it back (tried to switch data modes, toggle Wi-Fi, etc) except a reboot.
When I reboot, 4G is back no problems, but it's a pain, and I can't figure out why it keeps doing this.
I would like to think it's a Verizon network issue, but 4G is right back when I reboot, so it's not like a network outage.
Has anybody else had this?
Is this a flaw with my radios? Any other suggestions?
I'm stock but rooted.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Have you found any resolution to this?
I purchased a Note II from LetsTalk that was acting somewhat similar. It would sometimes go into 4G, but performed horribly. Also, it would stay most of the time stay in 3G even in areas where for 4G is strong. I was using a Galaxy S3 to compare. A lot of times, going to airplane mode, and then back out would get into 4G.
I even went to a Verizon store to do a SIM swap. That really made no difference, and I chalked it up to the device being defective. I have since sent it back to LetsTalk and awaiting a replacement.
bainster said:
Have you found any resolution to this?
I purchased a Note II from LetsTalk that was acting somewhat similar. It would sometimes go into 4G, but performed horribly. Also, it would stay most of the time stay in 3G even in areas where for 4G is strong. I was using a Galaxy S3 to compare. A lot of times, going to airplane mode, and then back out would get into 4G.
I even went to a Verizon store to do a SIM swap. That really made no difference, and I chalked it up to the device being defective. I have since sent it back to LetsTalk and awaiting a replacement.
Click to expand...
Click to collapse
hey sorry so tardy in my response.
yeah, my issue was resolved, I think. I haven't experienced it in the last few days, and come to find out Verizon seems to have added 4G to our neighboring city, so I think that's what was messing with my 4G, while my 3G was uninterrupted.
plus, I've since unlocked and flashed beanstown's rom, and that seems to have a great signal/ gps quality
Sent from my SCH-I605 using Tapatalk 2
Related
After Rooting this device i am having issues holding a 4G connection. My aera 4G is the best in the country according to verzion. Before root no issues after root only 3G. Could this be caused by the radio change during root? Anyone else with this issue?
I thought I had as I seemed to always have 4g in my office but noticed it was on and off today.. My thought wasnt that I rooted, but rather was watching the phone and little things like signal strength all day. I even switched over to lte only and evrc.b.
Maybe more tb's are hogging the signal
There's plenty of 4G flakiness going on, rooted or not. My 4G performance is identical to what it was pre-root. Usually it's great, sometimes it seems to just fade away to 1xRTT and stay there for a while. No amount of reboots or airplane modes will fix it. My phone did the exact same thing on Friday at my office (pre-root) and did it yesterday at the shopping center (post-root).
There's a couple of threads where this is mentioned/discussed already, you might want to search them out, there might be more information that helps you get a handle on the problem.
Starting to wish I never made the change to Verizon. Never had issues with T-Mobile 4G...
Sent from my ADR6400L using XDA Premium App
Jaywan said:
Starting to wish I never made the change to Verizon. Never had issues with T-Mobile 4G...
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I hated T-Mobile when I had them... Never had 4g tho so can't say anything. My TB has ONLY been Post-root. I've had times where it shows mobile data as on and i have nothing coming thru. This was on the Stock Rooted. Now im on VirusROM and it seems to be a bit/alot better, i can't really test until school 2moro tho.
I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Click to expand...
Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....
For the past 4 days or so my phone has been able to "connect" to the 4G network but I cannot receive data over it. However when I switch the phone to 3G only data works flawlessly. Calls and SMS works fine but the browser and any apps that use data say no connection. The connection icon is grey instead of blue.
I've been running CM7.1 on the thunderbolt just fine for months but I decided to use another ROM just to be sure. Put thundershed 1.6 on today and for a while 4G worked but it died again. was using radios 1.48.00.0906w_1, 0.01.78.0906w_1. Thought it may be a problem with those so I flashed the just-released 1.49.00.0406w_1, 0.01.79.0331w_1. No change.
I've gone through all the other troubleshooting steps too, hard/soft reset, battery pull. reseat SIM card, toggle airplane mode, switch off the LTE radio, etc. Called verizon and they confirmed I have a recent PRL.
Anybody have thoughts as to how I can fix this?
i've been getting in and out data connection with the newest radio on my thunderbolt atm...i'm starting to wonder if its the phone itself
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I really hope it is verizon and not my phone, but I've talked to them probably 3 times in the past 2 days and no one has even hinted that they are having network problems.
So right now I guess I just have to wait it out. Man I hate streaming music over 3g...
-Nex
Update on the situation - My 4G data is back after about a week.
Looks like I was temp banned from Verizons 4G for using too much of my unlimited plan. Can anyone confirm this happening to other people?
Thats what I suspect at least, it could be a coincidence and their 4G tower in my area was broken for almost exactly a week.
-Nex
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Click to expand...
Click to collapse
what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
Sent from my ADR6425LVW using Tapatalk 2
It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
Sent from my ADR6425LVW using xda app-developers app
Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda premium
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.
Hi I used to have the S3, obviously I have the Note2, I notice that the location of work in nyc area had constant 4G all day. Now it bounces 3G most of the time. So what I did it checked mobile networks from global to LTE..
Is that right or should I leave it to global. When on global it searches for a better signal all the time. Maybe my sim card is bad??
Are there any issues with the radio, baseband, software issues?
Maybe my phone has an issue with the antenna?
I actually in fact live in NYC as well (downtown manhattan to be specific) and in my area, when i start to drive out, I bounce to 3G then eventually to 4G. Its everytime I drive out. Not sure if its the path or something .Doesn't really bother me because I shouldn't be using this beast while driving but just noticed if that helps.
Great to hear from you, neighbor! Yes some odd reason the phone bounces in & out 3G then 4G. Its annoying....But I thought it was just me.
Sent from my Portable SCH-I605
torqtube said:
Great to hear from you, neighbor! Yes some odd reason the phone bounces in & out 3G then 4G. Its annoying....But I thought it was just me.
Click to expand...
Click to collapse
I live in Florida and I was noticing my phone jump from 4g to 3g and back yesterday while at home where I normally have solid 4g.
I found the opposite. Cincinnati Ohio tho but my 4G is rock solid on my note II and was ehhhhh on my GSIII
Sent from my SCH-I605 using xda app-developers app
Glad to hear I'm not alone...I was ready to bring the phone back.
I guess the Samsung phones don't have a great antennas. My partner has a Motorola Bionic, his phone is 4G, all day. Other partner has a Rezound his is 3G but full signal strength.
We have the same signal bars strength wise. But his is 4G mine is 3G.
Sent from my Portable SCH-I605
Outside of Philly and my phone was randomly going into 3G the other night. I think it's network related as I restarted and had 4G back.
imnuts said:
Outside of Philly and my phone was randomly going into 3G the other night. I think it's network related as I restarted and had 4G back.
Click to expand...
Click to collapse
Yes I too had to restart the phone and I would get 4G.
Wouldn't that be an issue with the sim card at that point? I wouldnt think its the phone because the sim is what recognizes Verizon LTE networks?
Cirrect me if I'm wrong, I want to figure this out.
Sent from my Portable SCH-I605
Restarting causes the phone to re-authenticate with the network. Picking up 4G again is likely just luck of the draw. If a local tower (or towers) are having problems, you may keep 4G until there is an issue, then it'll disappear again until you swap towers, toggle airplane mode, or restart the phone. Without talking to VZW though, there is no telling if it is a network issue, or a device issue. Given the number of people that have seen problems recently though, I'm going to go with network issue.
I have 4G issues as well, seems just a day or so after rooting. I haven't seen 4G since; I've restarted several times, pulled sim card, put in airplane mode. I think I need the "get a new sim card" fix. I am rooted but no roms installed; does anyone know should I go full stock before walking into the store and asking for a new card? Or will I be ok since it's only rooted?
I had 4g issues this morning and this evening (in boston); reboots restored but i have no doubt this is verizon crap; my razr periodically had the same issue. At work i had no 4g issues. Drives me batty - I think the only fix is for at&t to record these issues and start using them in advertisements
Xaxxas said:
I have 4G issues as well, seems just a day or so after rooting. I haven't seen 4G since; I've restarted several times, pulled sim card, put in airplane mode. I think I need the "get a new sim card" fix. I am rooted but no roms installed; does anyone know should I go full stock before walking into the store and asking for a new card? Or will I be ok since it's only rooted?
Click to expand...
Click to collapse
Ok..I just replaced my sim from Verizon. They told me there was a bad batch of sims. So they gave me the 2nd batch. Please don't quote me, because that guy was a sales person who tries to sell me everything in the store...lol
I will let everybody know within a day or two.
Sent from my Portable SCH-I605
when i have lte issues I'll throw my phone in airplane mode for a couple seconds, then take it off. works most of the time for me.
sent from my rooted SAMSUNG GALAXY NOTE 2...
I'm no longer having issues, in fact I'm now seeing 4g in areas that were only 3g before. I think it was just network related.
EDIT: See you got it sorted out. Sorry for the bump.
I've noticed over the past few days that I've really been bouncing around a lot. Seems to go through phases.