Just got back my 2nd Galaxy Note II. The first had this same issue of a black line appearing on the screen in certain colours, whether it be black or light greys. I figured it was a fluke and got it replaced as soon as I got it. Now I got my second one and it is in the same spot as the old one.
I am starting to wonder if this is a known issue or just a defective batch. I have been searching on here and other Note 2 owners from other carriers have noted they have had this issue, but nothing extra.
Just want to know if this is isolated or not, going to get my 3rd Note 2 and if this issue is still there I am about ready to jump to another model.
duckduckpig said:
Just got back my 2nd Galaxy Note II. The first had this same issue of a black line appearing on the screen in certain colours, whether it be black or light greys. I figured it was a fluke and got it replaced as soon as I got it. Now I got my second one and it is in the same spot as the old one.
I am starting to wonder if this is a known issue or just a defective batch. I have been searching on here and other Note 2 owners from other carriers have noted they have had this issue, but nothing extra.
Just want to know if this is isolated or not, going to get my 3rd Note 2 and if this issue is still there I am about ready to jump to another model.
Click to expand...
Click to collapse
I haven't seen this reported anywhere, and I do not have the issue. Sounds like a bad batch. Good luck.
PS: Just an FYI, Questions go in the Q&A. Expect a visit from Spiderman
Picture?
Sent from my SCH-I605 using xda premium
I have some on my phone as well. It only appears when I am in a very dark room looking at a black or very dark grey screen. My phone has 4 or 5 of them, each being about 1/2 an inch long and 1/8 inch wide (like spaghetti noodles). Weird thing is, under normal or even dim lighting you can't see it, and it does not affect any of the colors at the affected portion.
Best way to see if you have it is to open up your camera app, cover your camera lens and take a picture. Look at this noisy black photo in a pitch black room and you might be able to see spaghetti thick noodles of affected areas where the screen does not display the noise and appears black.
At this point I don't know whether I want to bring the phone in for warranty service as it does not affect usage under normal conditions. Although I could see it being annoying when watching a movie on a plane.
Is the line dead center? Are you guys using a screen protector? I think I might have the same problem but I have yet to remove the screen protector I installed when I got the phone. If you download screen filter from the play store and set it to 15% it shows up real easy late at night.
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Every super amoled screen I've used has had this issue. Some were dots, some were splotches, others were partial lines or full lines. If I can't see it during normal use, it doesn't bother me.
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chrisjm00 said:
Every super amoled screen I've used has had this issue. Some were dots, some were splotches, others were partial lines or full lines. If I can't see it during normal use, it doesn't bother me.
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Click to collapse
Does the s3 have this problem?
I dont have lines, Ive got splotches on both of our note 2s
Never would have noticed if I did not read this thread.
-Nate
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LBJM said:
Does the s3 have this problem?
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Click to collapse
Yes.
I ended up sending back the first 2 Galaxy Note devices that I was sent. The thirds has no lines nor does it have dots on the screen. Finally perfect
I use my note 2 everyday so at the moment it would be hard for me to do an rma unless I could cross ship it.
Related
Green tint, blue tint, lines....etc..
My first device had problems making calls.
Second device had a white burn in mark.
Third device has a faint white horizontal line near the bottom...
Really?
I've also seen a few people complaining that they had circles burned in to the screen
Now is this a problem with OLED screens in general, or is this just a poorly made device? Don't get me wrong, I absolutely love the phone, but this is getting ridiculous.
I've had 2 devices in the past 3 days (Best Buy wouldn't match Sam's Club tax pricing) and I haven't had an issue with the screen on either. There's the slight bluish tint when you look at an angle but nothing I'd consider an issue myself.
My screen is great no lines or nothing. I think the amoled screens just intensify the colors so much people think the colors are tinted...and maybe they are...still looks amazing
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I have only has one sgs2 phone (the only one walmart got ) and the phones screen is beautiful how did you get so unlucky where did you get it
SGS2 is from the ATT store... no issues....
Ditto
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Got mine from best buy. No issues
Sent from my SAMSUNG-SGH-I777 using XDA App
First 2 devices were purchased from an AT&T store in Wayne,NJ. Third device was purchased from an AT&T store in West Caldwell, NJ
First device from AT&T store, no issues.
I believe I read in the normal Galaxy SII thread that theres a screen calibration app that fixes it. I'll see if I can't find it.
Here are a couple pics showing my issue. Don't know if I should return it or not...
Not the best pics, but you should be able to see the darker center. The light part that looks like a white line goes upwards on the right side as well.
I upgraded today at the local ATT store... first one had a very noticeable coloration problem in the lower right hand corner, almost in the shape of a triangle... Went back and exchanged it... Number 2 looked fine when I powered it on at the store, but now I am noticing the same lightness. I created a simple gray jpg and emailed it to myself (so I can open it using gmail and see it) and it was really bad on number 1... Number 2 barely noticeable.
I will give it a couple days, perhaps the screen will work this problem out itself... otherwise I will be going back to the ATT store for another exchange.
Don
dlwoodjr said:
I upgraded today at the local ATT store... first one had a very noticeable coloration problem in the lower right hand corner, almost in the shape of a triangle... Went back and exchanged it... Number 2 looked fine when I powered it on at the store, but now I am noticing the same lightness. I created a simple gray jpg and emailed it to myself (so I can open it using gmail and see it) and it was really bad on number 1... Number 2 barely noticeable.
I will give it a couple days, perhaps the screen will work this problem out itself... otherwise I will be going back to the ATT store for another exchange.
Don
Click to expand...
Click to collapse
It's been a couple days, so I think I'm going to return mine. I might just hold out for the next powerful phone. I'm having trouble with data and receiving texts on this device anyways. Oh well
SGS2 from an AT&T store and it's amazing. No problems at all.
For some reason the only time I get a green tint is with auto brightness on. When its off there's no tint regardless of the brightness level
I actually returned my first SII to Best Buy. Had a big white triangle in the bottom left corner. Obvious when the notification shade is down. Best viewed on gray colors. Got a 2nd, had slight circles burned into the top. But they were very faint and I gave it a few days. Completely gone.
Why would it take a few days to go away
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hyelton said:
Why would it take a few days to go away
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Click to expand...
Click to collapse
No clue. The triangle didn't go away on the first phone. The insignificant burn in on the second one (dim dim outlines of circles at the top, probably from a testing app Samsung uses) went away after a few days. I guess the screen adjusted.
Nothing but absolutely spectacular performance from my Sunday AM Best Buy purchase.
Bound to be a percent or two failed units.
Too busy finding and loading apps....
Only a single force close so far, probably me being impatient.
God I love this phone.
My phone seems to go dim from time to time.
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So far after owning the phone for 3 days I've noticed several problems with my Note and may go ahead and return it for a new one. First my stylus seems to to thinks its pressed down when it's not but only towards the bottom of my screen where the "space" and "." key are on the Samsung keyboard. Secondly I've noticed a dark splotch and some dots towards the top of my screen thats only visable on grey to black colors and is really only visable at night. Lastly ive beeb unable to get my USB host to work, though its possible its just the cable (from/for my old Nokia N810). Anyways have any of you guys experienced these problems or other problems and is it worth returning in my case? Thanks.
Yes!!!! Mine does that too around the space and period key. Have you oc'd? I think that is my issue. I returned my phone and got a brand new one but it still had the same issue but only after that. And only after charging.
Sent from my SAMSUNG-SGH-I717
Is a no brainer that if you have anything but a beautiful screen you should return it, the screen in this phone is amazing so if you notice anything like you say I would definitely return and get it replaced for a new one.
Sent from my awesome Galaxy Note!
I also have the dark spots. If i go into google and type in black screen and make it full screen and go under a blanket in pitch black there are spots on the screen that look like large individual pixels that are more black than the rest kf the screen. Theres probably like 28 tiny squares that so this.
Cant see them on any other color though. And cant sse them them at day when on a black screen.
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There is a thread about the stylus issue here in the forums. Sorry can't get you the link right now. I can tell you mine does not do that.
About the splotches, it's inherent to how AMOLED screens are manufactured. Everyone has them. Some worse than others. It has never bothered me though.
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petros855 said:
Yes!!!! Mine does that too around the space and period key. Have you oc'd? I think that is my issue. I returned my phone and got a brand new one but it still had the same issue but only after that. And only after charging.
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Click to collapse
No mine is still completely stock, never overclocked.
I'll look around. I was interested if anyone had similar issues. Thx!
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Tikerz said:
There is a thread about the stylus issue here in the forums. Sorry can't get you the link right now. I can tell you mine does not do that.
About the splotches, it's inherent to how AMOLED screens are manufactured. Everyone has them. Some worse than others. It has never bothered me though.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
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Click to collapse
Thanks. I cant see them unless its literally pitch black in the house and even then i have to quint.. So it dkesnt bother me. Otherwise the screen is beautiful.
Btw i dont have the spen problem either.
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mrandyp69 said:
Thanks. I cant see them unless its literally pitch black in the house and even then i have to quint.. So it dkesnt bother me. Otherwise the screen is beautiful.
Btw i dont have the spen problem either.
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Click to collapse
Yeah really the screen spots arent a HUGE issue for me its the stylus, the fact it only does it in that one spot leads me to believe its a digitizer issur rather than just the stylus, though it doesnt do it with my ThinkPad tablet PC's Wacom pen...
Please go to this thread and run all the image/video tests to see if your screen issue is even worse than you think right now:
http://forum.xda-developers.com/showthread.php?t=1515299
Well guys I took my Note to the AT&T store and showed them the problem with the stylus, both display models did it and the Note one of the AT&T employees owned did the same thing, they gave me another Note but it did it worse! so I got them to give me back my original Note. What do you think? mass defect? does anyone elses do this?
on my new galaxy s3 i have noticed in dark backround in dark room i have them bloody annoying black spots. i have recearched it but it only says its a common problem for amoled screens. i have about 8 of these spots one which is huge. only noticable in dark room using black screen. do i get replacement or will that just be a waste of my time?
Let me recap
- you're in a very dark room
- you're watching a black screen
There's an easy hardware-fix to this problem; shortly press the button on the right side of the screen and the blotches will disappear, while the rest of the image (read: black screen) remains intact. [/IRONY]
It's, as you found out, a common sight on AMOLED however it's not an issue. These pixels are simply darker than the others.
Galaxy S3 black ink spots
ok thank you makes sense. but buying a $1000 phone you would not expect something like this. so is this a software or hardware problem sorry for askng??
return it get a new one.
i was planning to but how am i going to prove to the retailer of my problem? first of all it will need to be a very dark room which is unlikely in a shopping mall unless he throws a blanket over his head lol. second of all some people see these things more easily than others, the staff member might not be able even in the right conditions to spot any marks....
Kick his ass and make him go check it in the toilet roms. Tell him not to forget to turn the lights off lol
i wish i could but then he will charge me for rape lol. seriously though im starting to think that if i get a new one it mght even be worse
sell it get the htc one x
well u just went to the shop and they said they will contact samsung tos see if there will he a software update for this... this guy pribz dont know the first thing about phones
Black Dots on my new Samsung S3
Curious NOS said:
on my new galaxy s3 i have noticed in dark backround in dark room i have them bloody annoying black spots. i have recearched it but it only says its a common problem for amoled screens. i have about 8 of these spots one which is huge. only noticable in dark room using black screen. do i get replacement or will that just be a waste of my time?
Click to expand...
Click to collapse
I too found 2 dots on my phone. I returned it immediately, got a new one after a week, found 3 dots now . I dont know what to do now.
Even if you return it a million times you'll still get some...
According to supercurio it's a software issue (trigger voltage slightly too low or something like that) and will be fixed with his upcoming 'Display Expert' app
I had some on my S2 and now on my nexus.. To prove it you can download an app called LCD Text (AMOLED) from the market (it has the logo of an RGB circle pattern) and then set it to full brightness and black screen, you will notice them very quickly.
d4fseeker said:
Even if you return it a million times you'll still get some...
According to supercurio it's a software issue (trigger voltage slightly too low or something like that) and will be fixed with his upcoming 'Display Expert' app
Click to expand...
Click to collapse
After reading your comment I specifically reached out to supercurio to see what was up with the app. This was his response.. can't say I'm surprised but I thought I'd let you know
https://twitter.com/supercurio/status/214671881004007425
Curious NOS said:
on my new galaxy s3 i have noticed in dark backround in dark room i have them bloody annoying black spots. i have recearched it but it only says its a common problem for amoled screens. i have about 8 of these spots one which is huge. only noticable in dark room using black screen. do i get replacement or will that just be a waste of my time?
Click to expand...
Click to collapse
I got black spots too! 2 of them. Should I replace my device or is it normal?
Sent from my GT-I9300 using Tapatalk 2
Looks like Samsung is unable to mass-produce flawless AMOLED displays at the moment because so many people report this issue so this is not an isolated example.
yea well as i mentioned seems though swapping for new one might help or it might just make the problem worse. i think its a factory fault. i mean it does not efect the phone abilities at all but its dam anoying???
romeo57 said:
I got black spots too! 2 of them. Should I replace my device or is it normal?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
you are lucky you only have 2!! you should not worry about that atm. with me its worse i mean 8.... something we just going to have to deal with
Stuff like this that prevents me from pulling the trigger on the sg3 :/
Curious NOS said:
on my new galaxy s3 i have noticed in dark backround in dark room i have them bloody annoying black spots. i have recearched it but it only says its a common problem for amoled screens. i have about 8 of these spots one which is huge. only noticable in dark room using black screen. do i get replacement or will that just be a waste of my time?
Click to expand...
Click to collapse
Galaxy Nexus, Galaxy S II, Galaxy S III....HTC ONE S....and all of them got same **** man. And is nothing to do about it.
well il be stuck with this phone for 2years on contract just going to have to put up and shut up lol. maybe they will release a fix in a software update?
Is anyone having issues with their screen? When I have mine on low brightness and its on a grayish background, I notice this black curvy line going up n down the right side of my screen. When i turn the brightness back up, its no longer there. When I open up SMS restore or Tweetings, I notice it. Also when I have a gray background on Tapatalk I notice it. Is my screen messed up?
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A pic would most likely help us see what you're talking about.
I mean a screen shot won't help because it might be the screen itself. I tried a screen shot but it won't show up
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People on other forums said it's the glue under the screen. I have a small black mark right below the Samsung logo. I also had ALOT under my razr hds screen.
Sent from my rooted galaxy note 2... U mad?
Sounds like the basic AMOLED manufacturing blotches. Every AMOLED screen I've ever owned has these. It had me very nervous to buy the Note 2, and mine aren't in yet they'll be here Thursday, but man I have quite the eye for these things and I checked my younger brother's phone his screen is flawless.
All those times I flamed hard on AMOLED screens and was in denial when people said their screen didn't have the issue, they really might not of. I fear however even today with the newest iteration of Super AMOLED HD manufacturing that to have a screen without the black spots and lines, is an exception to the rule rather than the rule itself.
Sucks but not much you can do about it. If you have no dead pixels I would strongly recommend ignoring the line at all costs. Dead pixels are far more annoying imho.
Yeah mines got lines all the way down. Gonna try and exchange it at Verizon. Don't know how that'll go...
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So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
jdedeaux said:
So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
Click to expand...
Click to collapse
I have the same issue but I can easily get a new titanium grey one. I am not going to though because it is hardly ever noticible
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jellydroid13 said:
I have the same issue but I can easily get a new titanium grey one. I am not going to though because it is hardly ever noticible
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Click to expand...
Click to collapse
thank god im not bat sh!t crazy and someone else has seen this, its strange eh? i think ill sit on it as well
Hmm you sure this isn't just the blotches that show up on amoled screens when it goes dark. If you shut the phone all the way off does the line go away. From what it sounds like without actually seeing the phone it sounds like what I described above. If it is. All the super amoled screens tend to do that
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jdedeaux said:
So here is my dilemma and I need some community input or advice. I have a GN2 titanium. I bought it at my employer Bestbuy. Thing is, there is a strange looking line that resembles a tear under the screen that is slightly curved and is about 3/4" long, maybe a tad more. You can ONLY SEE it when the brightness is turned ALL THE WAY DOWN and you are on a screen that is dark. Now if you go into the light with the darkness down all the way it goes away. Full brightness it cannot be seen.Not even at half brightness or 1/4 brightness can it be seen. Thing is I could easily return it BUT bestbuy stopped carrying the titanium on verizon the day they got it! Crazy right , in other words we are sold out of titanium and are not getting more in. I could always get a white one but I don't think I want a white one. Truth be told I think it's just bugging me and need to tell someone lol. If it was your GN2 would you for one even notice it,and if so would you just roll with it? I have to do all the steps above just to see it. I noticed it when watching on mx player in bed at night on low brightness. The touch screen works fine in that area and everything. I wish I could take a picture but I cant seem to get it to show up in a picture.
tl;dr ?
-Strange tear under glass
-causes no touchscreen/pen issues
-only viewable at 0 brightness , in the dark , on a dark image
-exchange for a white GN2
-live with it
Click to expand...
Click to collapse
You bought it at Bestbuy. You guys have a really good return policy. Why not swap it out?
hredder said:
Hmm you sure this isn't just the blotches that show up on amoled screens when it goes dark. If you shut the phone all the way off does the line go away. From what it sounds like without actually seeing the phone it sounds like what I described above. If it is. All the super amoled screens tend to do that
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Click to expand...
Click to collapse
Wow didnt even think of that lol. Thats definitely it thanks.
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sounds pretty typical of an amoled screen they all suffer from it under very low brightness, I haven't noticed on mine may be because I stopped paying attention for it a long long time ago lol, after having a few phones with amoled screens.
I have the same issue. Even started a thread about it in the Q&A section. Glad I'm not the only one to have it lol
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Yep both my Note 2's have the same problem, both are Titanium Gray. My brother got a launch day Marble White from the Verizon store and his screen is immaculate. Not a single black spot or line on his screen. We flipped the lights and tested them using the same app. Once our eyes adjusted, which didn't take more than 10 seconds, it was immediately clear the difference between my phone and his. His screen not only had a deeper black than mine, but it was free of any markings while mine looked brighter and had noticeable splotches all over.
Niiiiiiice.
DaRkL3AD3R said:
Yep both my Note 2's have the same problem, both are Titanium Gray. My brother got a launch day Marble White from the Verizon store and his screen is immaculate. Not a single black spot or line on his screen. We flipped the lights and tested them using the same app. Once our eyes adjusted, which didn't take more than 10 seconds, it was immediately clear the difference between my phone and his. His screen not only had a deeper black than mine, but it was free of any markings while mine looked brighter and had noticeable splotches all over.
Niiiiiiice.
Click to expand...
Click to collapse
I don't think the color of the devices have anything to do with it. But all amoled screens are different. I guess I since of the lucky ones mine performs great but had only one little dark spot right under the Samsung logo.
Sent from my rooted galaxy note 2... U mad?