[Q] help figuring out stability problems - Android Q&A, Help & Troubleshooting

hi, i experience ongoing stability problems with a odys genio tablet and would like to ask for some assistence to figure out the cause of the problem.
mostly if i use the tablet to watch a movie (serviio -> bubbleupnp-server -> bubbleupnp -> mx player) the genio stops playback after some time and is "dead" - i see a monochrome screen (mostly blue) and i can't ping the genio any more.
this also happens sometimes if i use the tablet with other apps.
my first thought was that this could be probably caused by defective hardware so i installed "Stability Test" and ran all tests for at least ten minutes but the tool couldn't find any issues.
i'm thinking about to return the tablet to the shop i bought it but before i would like to investigate the problem a bit further to be sure it isn't some kind of software problem that i can fix somehow.
my question is: what could be the next step to locate the cause of these anoying crashes?

jimydirektsaft said:
hi, i experience ongoing stability problems with a odys genio tablet and would like to ask for some assistence to figure out the cause of the problem.
mostly if i use the tablet to watch a movie (serviio -> bubbleupnp-server -> bubbleupnp -> mx player) the genio stops playback after some time and is "dead" - i see a monochrome screen (mostly blue) and i can't ping the genio any more.
this also happens sometimes if i use the tablet with other apps.
my first thought was that this could be probably caused by defective hardware so i installed "Stability Test" and ran all tests for at least ten minutes but the tool couldn't find any issues.
i'm thinking about to return the tablet to the shop i bought it but before i would like to investigate the problem a bit further to be sure it isn't some kind of software problem that i can fix somehow.
my question is: what could be the next step to locate the cause of these anoying crashes?
Click to expand...
Click to collapse
good

AW: [Q] help figuring out stability problems
not really i fear - any hints?

jimydirektsaft said:
hi, i experience ongoing stability problems with a odys genio tablet and would like to ask for some assistence to figure out the cause of the problem.
mostly if i use the tablet to watch a movie (serviio -> bubbleupnp-server -> bubbleupnp -> mx player) the genio stops playback after some time and is "dead" - i see a monochrome screen (mostly blue) and i can't ping the genio any more.
this also happens sometimes if i use the tablet with other apps.
my first thought was that this could be probably caused by defective hardware so i installed "Stability Test" and ran all tests for at least ten minutes but the tool couldn't find any issues.
i'm thinking about to return the tablet to the shop i bought it but before i would like to investigate the problem a bit further to be sure it isn't some kind of software problem that i can fix somehow.
my question is: what could be the next step to locate the cause of these anoying crashes?
Click to expand...
Click to collapse
've tried modifying the build.prop and add a line for closures in app?

AW: [Q] help figuring out stability problems
thx - i'm now pretty sure that it is hardware related

Related

Any updates on the audio problem that crashes games?

I recently installed Star Legends in my galaxy s2 (great game btw, try it) the problem is every now and then the game just freezes and crashes back to main screen. This would be annoying in any game but it is specialy annoying in a MMO like star legends because it kicks you out of the current session and you cant go back in to the same one it seems.
I did some searching and I found out that the galaxy s2 (and maybe dual core phones in general) have some problem with the way the audio is implemented by samsung or something that makes it crash. So far the guys who make star legends have pretty much said that they dont have an S2 at the moment and wont be fixing it until they get one and see if they can.. and that samsung should fix that on their part.
I am using the latest villain rom with the latest Ninphetamine kernell (2.05) and everything else works so good it is not even funny, this phone is the best phone in the planet by far except for this little bug that really gets on my nerves.
Is there any alternate fix for this? Thanks! (I already tried lowering the volume and dissabling sound in the game completly, it still crashes from time to time)
Guess not
I'm curious as well.
I have the audio crash problem with Cut the Rope and HexDefense.
ZDefense automatically disables the audio because I have an S2.
You can keep track on the (lack of) progress here.

[Q] Camera video recording hanging

Hi guys.
i've had my prime for awhile now, used it's video recording before, but today it seems to be having some problems.
1. Video Recording in Full HD 1080p for 1 min, once i click on the stop, it hangs there for quite awhile, and ultimately pops up the message box "camera app has hanged" , even if i click wait, the camera seems to hang indefinitely and the only way for me to close it is to force reboot.
2. If i record at 20sec or 40sec, it doesn't have a problem. though it hangs around (i think it's converting the videos)
anyone else have this problem? also anyone knows of any alternative camera app other then the stock one?
Mine did the same thing the other night and I had to force close it. When I tried to relaunch the application it said it could not connect to the camera device. I had to do a full shutdown and reboot. I think there are too many bugs either in the OS, the application or the tablet. If you find a better camera app let me know please.
Glad to hear i'm not the only one
There's a few more things i noticed though. This only happened after the recent update. So i'm guessing it's a software problem.
2nd thing is, i'm wondering if it is necessary to actually do a conversion after the video recording. My HD2 phone can record videos without any hanging after i click on the stop button.
Not much hanging or crashes here but I do experience freezes when zooming while recording video. Wondered if this was app or hardware...
hmm i tried on a friend's Transformer (not prime)
Their video recording is seemless.. the moment i click the stop recording button. the recording stops instantly and no hanging or anything..
i'm wondering if it has anything to do with our multiple updates..
I do remember multiple reports of the Prime's very poor disk performance. It scored very low on multiple benchmarks.
Update on this. i sent my Prime to ASus service center. Reported this pproblem + another dock problem. Will update once i get my prime back
Update on this. I just got my prime back. They did a excellent job. Completely fixed now. Video recording is fluid. Even recording for 20sec / 40 sec / 1 min, it stops immediately. I guess just a re-fresh would have solved the problem but since i had another dock problem which they'll need to fix, they fixed this at the same time.

audio lag in menus and apps

Hello!
I own an android pmp called Yinlips YGDP18 which uses an Allwinner A10 SoC (cortex A8) and it works great but there is a very annoying problem: all menus and apps (excepts video playback) have a horrible 1 second soundlag. This is horrible specially in gaming which is kind of the main function of this device.
I can't post links. So, go to youtube and search for a video called "Yinlips YDPG-18 (updated with A10 and 2.3.4) audio lag" which shows the issue
I was wondering if there is a simple hack I could try to solve this.
thank you
Yes, I made that video (terrible really given I do video production for a living
I can confirm the lag is there with firmware update, in fact now I get some sort of audio RF leak (I can hear screeching sounds when the unit accesses the SD card) that did not happen prior to the upgrade.
There is no known cure for this issue.

[Q] Sound bug? Audio delay in games

Hi,
I'm very satisfied with my z2 tablet.
But: While gaming Dead Trigger, GTA Vice City and Modern Combat 4 I experience an audio delay of approx. 0.5 - 0.7 seconds. Every other app including other games e.g. Asphalt 8 and videoplayback runs just fine without any audio delay.
Does anybody else encounter such a delay while gaming one of the abovementioned games?
thanks in advance
woggly4
Yes, I can confirm it playing riptide! However I think this is a software problem which will most probably be fixed soon...
Gesendet von meinem SGP511 mit Tapatalk
I can confirm that with several emulators. e.g. ePSXe or SuperN64 (Mupen)
I'm also getting this, I noticed it when playing worms 2 and the new walking dead game. Has anyone heard of an upcoming fix?
I have the bug too...
I am also facing this issue when playing worms 2. Anyone else? It also seems to be present in Netflix according to some users at talk.Sonymobile.com forums.
Try disabling all sound improvements
pmeinert said:
Try disabling all sound improvements
Click to expand...
Click to collapse
I think I tried that, as in using default settings in the equaliser. Did you have problems aswell and it solved it for you.
Skogstoken said:
I think I tried that, as in using default settings in the equaliser. Did you have problems aswell and it solved it for you.
Click to expand...
Click to collapse
On mine, there is an equalizer setting called off. I don't think equalizer does much harm though, no matter what setting. It is just that sound improvement are digital filters and in nature will always introduce some delay and processing overhead. Of course it should not cause such a noticeable delay however the more processing involved the more error sources. In order to locate an error, you need to minimize the variables. Therefore if disabling all sound modifications help, you can then start to enable them one by one an see if and when the problem reoccur and what causes it.
I have not experienced the problem, however I hardly have sound on anything (especially games, though I don't play much) unless the sound is what matters, because of a health issue making me very sound/noise sensitive.
With the latest update (.402) the audio delay has been reduced sharply, but is still there from what I can tell.
What are your experiences?
Sent with Tapatalk that ignores my privacy and tracks my activity
I have the bug in Worms 2 and it's off by some ms. First I uninstalled it and reinstalled which worked. When I tried today it was suffering from the bug again. I then tried to clear app data which worked - but only for one session! Closing the game and starting the game again made the bug come back. So I tried to wipe app data and restart, sound in sync again... But only for one session. Maybe someone smarter than me can tell me why this happens?
Reply from Sony
I got fed up with the audio delay (in games not so annoying, but for video much more irritating) and wrote Sony about it. It is only the Z2 tablet that has problem with these apps, the apps work fine on my other Android devices.
Sony's reply was that they don't care:
Sony Xperia Support said:
Dear Gnopps,
Thank you for contacting Sony Xperia Support.
We are sorry to hear about the problem you are experiencing with your Sony Xperia Z2 Tablet.
Does the audio delay occur in built in apps? Unfortunately we can not guarantee compatibility with third party apps and are unable to provide you support on them or a fix to your solution. We recommend you to contact the app developers for further information and support.
Kind Regards,
Sony Xperia Support, SE.
Click to expand...
Click to collapse
Did anyone here manage to get it fixed?
Gnopps said:
I got fed up with the audio delay (in games not so annoying, but for video much more irritating) and wrote Sony about it. It is only the Z2 tablet that has problem with these apps, the apps work fine on my other Android devices.
Sony's reply was that they don't care:
Did anyone here manage to get it fixed?
Click to expand...
Click to collapse
I havent fixed it yet, the only app I have problems with is Worms 2 and it works if I clear app cache. I have to that every time I want to play it though making progress almost impossible ;/.
Sad to hear that Sony doesnt care...
Sony support is really one of the WORST.
You only need to read what users experienced regarding the touchscreen problems (which is a far more serious problem than audio delay in games). Like the North Korean government, Sony says it doesn't know of any problems. The customer is the ass.
I love my Z2 Tablet, but this company just plain sucks.

Bluetooth audio lag in games

Hello there,
I'm encountering some problems with my bluetooth headphones when I start games. As long as I'm using Spotify, Youtube etc. everything works fine, but in games I have like 0.7 to 1 second audio lag. It always occurs, no matter if I've also connected my BT gamepad or not.
What I'm using:
Device: bq Aquaris X Pro 4gb/64gb
Android: 7.1.1
Baseband-Version: 1-00333-8953_GEN_PACK-1.110987.1
Kernel-Version:
3.18.31-perf-g23e2fe9
[email protected] #1
Fri Nov 10 09:54:40 CET 2017
Build-Number: 1.5.1_20171110-0910
Additional info: Unlocked Bootloader, rooted (Magisk 15.3 (5.5.5))
Bluetooth headphones: Teufel Move BT (Bluetooth 4.0 + apt-x)
Bluetooth gamepad: Stoga STM01 (Bluetooth 3.0, also known as iPega BTC-938)
What I already tried:
- Reconnecting all devices
- Resetting all devices
- Reinstalling Games / Software
- Testing audio-altering software, just in case it'd change anything
- Deactivating any other connections beside bluetooth
- Uninstalling any app that could cause those problems, like antivirus
- Checking CPU Load (~25% in games) and RAM usage (never completely full)
- Fiddling around with audio options - doesn't change anything
- Looking up if it's a buffering problem (didn't find any information)
A kinda interesting observation I made is that the lag seems to only occure when he got (game-)footage to render. There isn't even any audio lag in the Rockstar logo video when I start GTA 3, but it starts when I load my savegame. Doesn't have to be 3D though, it happens with GTA 3 as well as Angry Birds or PPSSPP, ePSXe or any other emulator I got.
The bug probably was always there, I just happen to notice it now because it's the first time I got a smartphone strong enough for something I'd call a "fully fledged game".
A friend told me it's maybe a known problem with the Android 7 stock ROM, but since the internet is full of bluetooth problems on android I'm not sure about that. I would've tried a custom rom, but there isn't any rom for the Aquaris X Pro yet (even though there's a team working on a Linelage OS 15 port). Just buying cheap headphones to play with isn't a real option, since I'd also need a new gamepad (my current one blocks the audio port), and I'd be forced to always change to crappy sound when I want to play a game (The Teufel Move BT are really high quality).
There's actually an open beta programm for Android 8 Oreo for my device, but I don't really want to unroot (Some apps I regularly use need it) and accept all the telemetry....
Created a logcat file (search term "bluetooth"). Just connected the devices, moved around a bit in two apps with BT lag, and disconnected them again.
pastebin.com/j5tj0Y48
Anyone got an idea how to fix this?
Greetings,
Serry
I have the same issue on my Galaxy S9+. Same lag value in games only. It seems like Android bug and can't be fixed by users unless they deploy a fix.
physic76 said:
I have the same issue on my Galaxy S9+. Same lag value in games only. It seems like Android bug and can't be fixed by users unless they deploy a fix.
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Same problem on Note8 (Exynos), while on games only with powerbeats 2.
same happen in note9 (exynos) while on games only with oneplusBullet wireless
It's an AOSP issue and it makes me frustrated that no body report the issue to Google itself. It's been years man!
OEM roms like oxygen os and one UI have fixed this issue but the problem is that they have closed sources for their oos and one UI... It's an issue deep within the aosp code... And will continue to occur in all aosp roms ?
We should ask Google to fix their aosp for this!

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