[Q] 2 week old S3(GT-I9300) random restarting and lagging - Galaxy S III Q&A, Help & Troubleshooting

Hi All,
After using HTC Wilfdire for 2 years I decided not to go for Android, due to its lagging . I couldn't play much of Graphic games or any game for that matter, even after Rooting and installing 7-8 custom ROM. But after viewing a lot of video reviews and directly using it in the showroom(also cant afford Iphone) thought of giving it a second chance and bought S3 i.e., GT-I9300. The first week itself the phone was restarting by itself, even in between the call.
I was about to go to the service center, but thought I would reset the phone once. The phone was not restarting any more(not to my knowledge), but it is very slow. I haven't even loaded any apps in the phone. Hardly I have 9-12 apps and I don't use them most of the time. I even remove the back ground application from time to time using system process itself.
Everything app is lagging. Even camera lags.
I ran the Antutu Benchmark and my phone scored ~8300. But in charts Samsung S3 shows as 16000. What am I doing wrong. Should I root the phone?
I can go to service center, but since I am in India,(the Service folks here doesn't know anything other than Resetting) I feel it as a time waste process. Any pointers will be appreciated.

Factory reset phone .
Update Firmware via Kies .
Check the Indian users thread .
jje

Related

SGS3 keeps rebooting randomly

My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.

[Q] PIT issue...no more rooting for me!

Hi;
I apologies in advance for the long thread, but I want other users to notice the symptoms I faced maybe someone else will benefit from it.important parts are marked in blue
MY galaxy s3 is only 4 months old....I got tempted by rooting and getting all -other- features such as fast recharging, sound hack, trying new roms before they are officially released...etc
anyhow, my phone's troubles showed strange symptoms quite shortly after the second rom being installed....
at first I was not fully aware of the required rooting steps, until I use the galaxy toolbox that rooted my phone easily for me...
then I started noticing the phone would start and everything but noticed (root user notices) take time to show up after boot, it would take approx. 1min then they will show very fast...after that everything is normal so i figured the processor is a little bit loaded...
few weeks later I started using CWM's backup &restore feature , noticed that when I go back to the official Rom, it lags, a lot! , I have to restart the phone at some points because it will stop responding...I started checking processor load and was surprised to see normal non harmful rates...so I forced apps to be closed once I exit them.
few roms and flashings later, the phone started restarting it self randomly,like an old car heating up, it would restart few times then get back to normal state....this would happen whenever i try to change anything in the rom (CM10+nightlies build)
few days ago, whenever the phone received or made a notification sound, I would pick it up and find it turned off! I turned on again and use it normally , no issues....after this happening for 2 times, the phone just died ...PIT partition is non-readable/writable anymore :crying:
I noticed the night this thing happened that, when I restored the rom, it took a longer time, and something was not found but the rom booted normally....
now my phone is in service and they are overloaded with service-warranty requests, so they haven't checked it yet (it has been there for 3-4 days)..I used traingle away on the current rom, no flash counter appears and the binary is official, but the rom appears as custom
notes:
*from the beginning, every step I made was a trial and error to me, I tried rooting once (manually) and I didn't figure it out,until i saw the toolbox that made it easy,,,the first root was amazing, but I rooted again after rom crashed and seems I used a different root that started all that trouble.
*All the mentioned above I believe were symptoms, that I didn't care about since the phone was acting normally after those occurring..I think I should've spotted them earlier.
*There have been 2 overheating incidents, one happened when I forgot the phone in my pants and by mistake i ticked "load new videos from subscriptions in youtube and the phone sucked up around 3gbs that day...it was really really hot when I got back to it.....the other one was when I went to sleep few days ago, I put it under my pillow, woke up with the phone overheated and restarting continuously "might've been doing this all overnight!"
*I insisted -although it was clearly troublesome to my phone- on installing Siyah kernal on every rom "always the latest one", sometimes the phone would keep restarting and I would have to restore a previous rom, sometimes it would go without issues, this happened more oftentimes during the last few weeks and CM10 nightlies offers dialy updates and I had to flash siyah back after every update...now I'm writing it and feeling stupid!
*Official JB roms caused the phone to hang a lot, so I kept using CM10+siyah kernel till the last moment.
now, what I would like to know is:
1- why does that chip get affected?? I never flashed a 3/4 part rom, just using CWM....
2- I decided (if) the phone gets fixed on warranty, to not to root again, I'm having a million guesses as the reason why this happened, including the fast recharging, the continuous flashings and testing (although all are stable roms, only official and CM10 roms), the overheating incidents....etc....I would like to know what you guys think.
If you had read the faqs and guides first you would not have the trouble .
Like
at first I was not fully aware of the required rooting steps
from the beginning, every step I made was a trial and error to me
I tried rooting once (manually) and I didn't figure it out,
>> basic CF Root is simple as it gets .
jje

GT-I9300 UI stucks randomly

Hi Everyone,
Recently my phone got crazy!
I used it as stock for a long time, until 3 weeks ago when it started being slow (a few weeks after updating from 4.0.4 to 4.1.2), crashing and getting stuck a lot.
I did a factory reset, not before I rooted it and backed it up with Titanium Backup. That's where things took a turn for the worse.
The factory reset didn't solve anything. Phone kept on crashing.
Next I tried to install a custom ROM (Samsung JB based) and a custom kernel. UI responsiveness got much better, of course, but it didn't prevent the phone from crashing. Tried different kernels and still, nothing.
Yesterday I did a full NAND wipe using ODIN and reinstalled everything using HydRx-D ROM. Things actually got a little better, and the phone UI gets stuck much less frequently.
Still, this is very frustrating, and I can't find a solution anywhere.
I'm attaching a logcat from this morning. The phone worked perfectly for 2 hours straight. Read a few articles, made a few phone call - nothing out of the ordinary. Then it got stuck right after a phone call ended.
Now you probably ask why do I always say that the UI stucks. Well, it always starts with being very laggy for a few seconds and then the foreground app gets stuck, but then I can still swipe down from above to see the notification panel and it always gets stuck on the way down. Also, it mostly gets stuck after a phone call. There was this funny case where I had a phone call using my bluetooth headset, and the phone actually got to BOOT SCREEN while I was still talking. When I finished talking, I had to hard reset the phone to get it work.
I'm really lost about this. If it was my PC I'd definitely know what to do about it, but my experience with Android ends with this phone, my TF101 and a couple of other phones/tablets I got to play with.
Thanks in advance for everyone who's willing to help.
Re: GT-I9300 IU stucks randomly
This unfortunately sounds like the kind of thing that happens before the sds strikes.
Will have a look at the log but I'm no expert in these matters,I suggest you read the sds thread and compare symptoms

[Q] Huawei honor u8860 problems

I got my Huawei Honor at christmas. It worked fine for the first few months.
The stock launcher started crashing. It required a reboot when it crashed. It happened fee times a day.
Then, one morning, it crashed again. As usual, I rebooted and put it in my pocket. One hour later, I noticed my phone was hot. It
d been stuck on a reboot for an hour. It was not the battery. The battery was cold. But the bottom part where sd and sim cards are was burning hot. When I took the battery off, the phone cooled down quickly. It had it's warranty left, so I took it back to the store and they sent it to repair. The phone was reparied in under a week, and they said they had to update the OS. It is still the same 4.0.3. Keeps crashing and launcher and all custom launchers from play store keep crashing. So, you got any help? Tried googling a lot.
Also, loking to root the phone if it helps, but all tutorials are too complicated for me. Could someone explain step to step not using any strange terms how to root this phone. Or link me one. Google seems to hate me.
And is there big chance of bricking this phone?
And please note that this is my first android phone and i have no idea what terms like flashing a rom or recovery mode mean.
I just ewant to get this working and also I woul like root access anyways.
Killeri404 said:
I got my Huawei Honor at christmas. It worked fine for the first few months.
The stock launcher started crashing. It required a reboot when it crashed. It happened fee times a day.
Then, one morning, it crashed again. As usual, I rebooted and put it in my pocket. One hour later, I noticed my phone was hot. It
d been stuck on a reboot for an hour. It was not the battery. The battery was cold. But the bottom part where sd and sim cards are was burning hot. When I took the battery off, the phone cooled down quickly. It had it's warranty left, so I took it back to the store and they sent it to repair. The phone was reparied in under a week, and they said they had to update the OS. It is still the same 4.0.3. Keeps crashing and launcher and all custom launchers from play store keep crashing. So, you got any help? Tried googling a lot.
Also, loking to root the phone if it helps, but all tutorials are too complicated for me. Could someone explain step to step not using any strange terms how to root this phone. Or link me one. Google seems to hate me.
And is there big chance of bricking this phone?
And please note that this is my first android phone and i have no idea what terms like flashing a rom or recovery mode mean.
I just ewant to get this working and also I woul like root access anyways.
Click to expand...
Click to collapse
Install drivers.. connect ur phone to pc .. and run the file in the attachment

Anyone else struggling with Samsung Galaxy Alpha performance?

My wife and I both bought Samsung Galaxy Alpha phones when they were released. It was a fine phone until about a year ago when they updated. After that update both phones became miserably slow. As in, sometimes can't even respond in time to answer phone calls slow. Today I started the GPS and it didn't offer directions until I arrived at the destination. Yet, sometimes it'll be very fast as if nothing were wrong.
I know it's not a hardware problem because it's affecting both phones. I just replaced the battery on one of the phones (taken from a new Galaxy Alpha). Doing a factory reset didn't fix the problem. Resetting the phone helps some but not for long. I'm wondering if it's just FUBAR now? Should I try rooting the phone? Maybe Google fixed the problem in a later update.
If you factory reset it and restore everything back again you won't help the phone in anyway (if that's what you did), try using a custom ROM like EpsilROM, then delete unnecessary system apps, also try using less RAM hungry apps like Facebook or find a way to kill apps when you don't use them

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