[Q] red triangle, no download mode on samsung S III gt-i9300 - Galaxy S III Q&A, Help & Troubleshooting

I have an unrooted samsung s III, gt-i9300 which does not enter download mode. I do have recovery mode and the phone operates fine in normal mode. I thought I had a backup, but I was wrong. I tried to use cf-auto-root to root the device, thinking it would be easy, and I think download mode got overlaid in the process.
Without download mode, I find I cannot use ODIN to restore/install anything.
I also find that I cannot use Kies. When I use Kies, on a windows system, I seem to always get prompted for drivers. I thought all the samsung usb drivers were included with Kies.
full system reset gets rid of my user data, but did not restore download mode.
Can I use recovery mode to restore my system either to stock mode or to jelly bean? The phone is new and I don't have anything on it that I need to preserve.
Thanks!

There's no way the phone works and recovery work, but no download mode, you must be doing something wrong

You have to press Vol - + Home Button + Power Button untill the download mode appears (ca. 10sec).

instead of download, recovery menu with red triangle
GerasVille said:
You have to press Vol - + Home Button + Power Button untill the download mode appears (ca. 10sec).
Click to expand...
Click to collapse
First off, thanks for the speedy response!
Here is exactly what happens when I try that:
1) at around 6 seconds, I see a green android on its back, with a red triangle above his exposed inner
2) this will stay there until I hit the home key (all other keys are disabled)
3) when I hit the home key, I see the "Android system recovery <3e>" menu
If I try to do wipe data/factory reset or wipe cache partition, the problem remains.
I was able to get into download mode once, when I tried to install cf-auto-boot, but not since.
thanks again!
Pete

Recovery? You sure you're not pressing Volume UP?

using volume up
Glebun said:
Recovery? You sure you're not pressing Volume UP?
Click to expand...
Click to collapse
yup... not volume up. I tried that one too, because I thought I was going nuts.
When I do this:
1) power off
2) pull battery
3) insert battery
4) press and hold volume UP
5) press and hold home button
6) press and hold power
7) wait 5 seconds then release all 3
I see a hardward diagnostic screen showing "factory mode" in a blue background and a list of types of diagnostic tests (full test, item test, test report, clear eMMC, Version, Reboot).

No download mode next step is a USB Recovery |Jig .
Or service centre .
Possible you have a fake / clone SGS3 . Where purchased what firmware .
jje

Imm76d.i9300zsale9
JJEgan said:
No download mode next step is a USB Recovery |Jig .
Or service centre .
Possible you have a fake / clone SGS3 . Where purchased what firmware .
jje
Click to expand...
Click to collapse
I (incorrectly) thought that the clone was identical to the samsumg gt-i9300.
firmware is IMM76D.I9300ZSALE9
sounds like I need to start researching the firmware. THANKS!

no firmware from xda will work for you

Seems you got a mediatek clone.
Not only they will not run the official operating system including aftermarket ones like Cm (completely different hardware) but they are less powerful and have less interesting hardware than the real S3.
Additionally they don't tend to live very long and have lots of issues.
Verzonden door mijn GT-I9300 met xda premium

coolhof said:
Seems you got a mediatek clone.
Not only they will not run the official operating system including aftermarket ones like Cm (completely different hardware) but they are less powerful and have less interesting hardware than the real S3.
Additionally they don't tend to live very long and have lots of issues.
Verzonden door mijn GT-I9300 met xda premium
Click to expand...
Click to collapse
now you tell me! Thanks for the info.:crying:

pmckay said:
now you tell me! Thanks for the info.:crying:
Click to expand...
Click to collapse
Surely you must have seen you didn`t get a Samsung box with the seals intact as well as the bootupscreen that should say GT-I9300. And off course the price you payed must have been quite a bit lower than the real S3.

Related

Rooting issues

Trying out the S3 Toolkit. Works until I get to actually rooting, not being detected by Odin. Reinstalled drivers. Tried different USB ports and USB cord. I tried manually putting my phone into download mode, Didn't work. Tried to manually put phone in download mode, When I press volume down + power button I get,
Factory Mode
Full Test
Item Test
Test Report
Clear Flash
Version
Reboot
Hitting the volume down + home + power does nothing for me. Any ideas? Phone is second hand, no idea what previous owner did with it.
cutekillz said:
Trying out the S3 Toolkit. Works until I get to actually rooting, not being detected by Odin. Reinstalled drivers. Tried different USB ports and USB cord. I tried manually putting my phone into download mode, Didn't work. Tried to manually put phone in download mode, When I press volume down + power button I get,
Factory Mode
Full Test
Item Test
Test Report
Clear Flash
Version
Reboot
Hitting the volume down + home + power does nothing for me. Any ideas? Phone is second hand, no idea what previous owner did with it.
Click to expand...
Click to collapse
Do you have usb debugging enabled in development settings? If so look at item 1 in my signature, the easiest and safest way to root mate. Takes about 1 minute
gee2012 said:
Do you have usb debugging enabled in development settings?
Click to expand...
Click to collapse
I most certainly do.
cutekillz said:
I most certainly do.
Click to expand...
Click to collapse
Well, do item 1 and it`s done. Not hard at all.
gee2012 said:
Well, do item 1 and it`s done. Not hard at all.
Click to expand...
Click to collapse
The problem I'm having is Odin not detecting my device. USB debugging mode is enabled. My phone isn't going into download mode.
cutekillz said:
The problem I'm having is Odin not detecting my device. USB debugging mode is enabled. My phone isn't going into download mode.
Click to expand...
Click to collapse
Turn off the phone. Then press volume down, menu and power button at the same time and you get in downloadmode.
gee2012 said:
Turn off the phone. Then press volume down, menu and power button at the same time and you get in downloadmode.
Click to expand...
Click to collapse
When I press volume down + power button I get,
Factory Mode
Full Test
Item Test
Test Report
Clear Flash
Version
Reboot
Hitting the volume down + home + power does nothing for me.
cutekillz said:
When I press volume down + power button I get,
Factory Mode
Full Test
Item Test
Test Report
Clear Flash
Version
Reboot
Hitting the volume down + home + power does nothing for me.
Click to expand...
Click to collapse
Yes I am having the same issue, a friend of mine bought it online from a website for $ 180.00 and I rooted 3 tmo ones and they were very simple and easy.
The problem with this one is that the phone never get's to download mode not even with the jig.
When you hold Volume Down + Home + Power, it takes you to a different screen, I will try to upload a picture soon so that you guys can see what's going on.
Someone correct me if I'm wrong.
Here is more information on the device.
Model number: GT-i9300
Android version: 4.0.4
Baseband version: I9300XXLE8
Build number: IMM76D.I9300XXALE9
Custom Build Version: V3G.12.07.20
Thanks in advanced hope to hear from someone soon to see if they are able to assist us with this issue.
Here that's the screen we get when we hold volume down + home + power button.
Any ideas how to get this phone into download mode?
Thanks again.
Sent from my SGH-T999 using Tapatalk 2
mad0r said:
Here that's the screen we get when we hold volume down + home + power button.
Any ideas how to get this phone into download mode?
Thanks again.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Seems like some custom software has been installed on the fone that has overwritten what is supposed to be there. Someone more knowledgeable than me would have to tell you how to get
rid of it. It would help to know where the fone is from.
First question has to be is this the International I9300 phone or some other model .
NOTE reply
Here that's the screen we get when we hold volume down + home + power button.
Any ideas how to get this phone into download mode?
Thanks again.
Sent from my SGH-T999 using Tapatalk 2
SGH T999
jje
Here is the link where he bought the phone.
ttp://ww.dhgate.com/usr/gotobuy.do?uniqueid=8315e6307b9fe152bac7361c0246d6d96eaef4776bad24c97c329ce2e10779cf&refertype=1&productid=ff80808138bd3a540138c7aec0715c18&productname=i9300-android-4-0-dual-core-mtk6575-s3-siii
Thanks again.
There is two letters missing.
Sent from my SGH-T999 using Tapatalk 2
Sorry to say, but that is a replica. Not original Samsung GS3...
Sent from my GT-I9300 using xda premium
terranoid said:
Sorry to say, but that is a replica. Not original Samsung GS3...
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
so is there any way to root or install clock work mod recovery ?
obituary2u said:
so is there any way to root or install clock work mod recovery ?
Click to expand...
Click to collapse
You can try the CF root as posted .
But if its not a I9300 then it may damage your clone .
jje
JJEgan said:
You can try the CF root as posted .
But if its not a I9300 then it may damage your clone .
jje
Click to expand...
Click to collapse
the problem is that you can not even get in to download mode to do that, if you hold HOME+volum up+Power phone will go into recovery mode
and even in recovery mode no option can be selected
obituary2u said:
the problem is that you can not even get in to download mode to do that, if you hold HOME+volum up+Power phone will go into recovery mode
and even in recovery mode no option can be selected
Click to expand...
Click to collapse
Best is to try to find a forum that deals with those clone phones to find a workaround if possible .
jje

Can't get into download mode or recovery mode

I recently bought a rooted Galaxy S3 from a friend. The problem is I can't get into download mode or CWM recovery.
I tried installing CWM recovery using ROM manager (v5) but I got an error saying: "GT-9300 does not have an officiall supported CWM recovery yet.
The phone is on android version 4.1.1 at this moment.
Could you help me installing recovery?
r3inhout said:
I recently bought a rooted Galaxy S3 from a friend. The problem is I can't get into download mode or CWM recovery.
I tried installing CWM recovery using ROM manager (v5) but I got an error saying: "GT-9300 does not have an officiall supported CWM recovery yet.
The phone is on android version 4.1.1 at this moment.
Could you help me installing recovery?
Click to expand...
Click to collapse
No download mode then you have a faulty phone and require a service centre repair .
jje
You could try a usb jig to force into download mode. They're a couple of dollars / pounds whatever.
There's also a thread in general to find who could lend you one nearby
Sent from my GT-I9300 using Tapatalk 4
Just to eliminate things, how are you trying to get into recovery and download?
slaphead20 said:
Just to eliminate things, how are you trying to get into recovery and download?
Click to expand...
Click to collapse
That seems a smart question I'm new to Samsung.
Download: Volume down, power on button and front button (home button) pushed in at the same time whilst the device is off to get into download. Result: I see the screen go on (screen is black but there's backlight) and after a couple of seconds it just boots the normal android system.
Recovery is volume up, power and home at the same time when the device is turned off. Same here, I see a response e.g. the backlight goes on but after a few seconds the phone boots up normally.
The booting proces takes longer than it normally does when just turning the device on. I think the software installed is causing this (the hardware seems to respond but it's like the software just ignores the input)
r3inhout said:
That seems a smart question I'm new to Samsung.
Download: Volume down, power on button and front button (home button) pushed in at the same time whilst the device is off to get into download. Result: I see the screen go on (screen is black but there's backlight) and after a couple of seconds it just boots the normal android system.
Recovery is volume up, power and home at the same time when the device is turned off. Same here, I see a response e.g. the backlight goes on but after a few seconds the phone boots up normally.
The booting proces takes longer than it normally does when just turning the device on. I think the software installed is causing this (the hardware seems to respond but it's like the software just ignores the input)
Click to expand...
Click to collapse
I would suggest either trying with adb or as suggested, usb jig
offbleh never
slaphead20 said:
I would suggest either trying with adb or as suggested, usb jig
Click to expand...
Click to collapse
I'll keep my hands of the adb thing. I don't want to make my problem worse
In my country no one seems to know such a usb jig but I already found a place where I can order them
I just have to stick the thing in and wait for it to engage download mode before I plug in my normal data cable right?
Thanks for the help
So I believe. I've not used one myself
Sent from my GT-I9300 using Tapatalk 4

[Q] Black Screen

i need help please
while my wife is charging her i8552, and when she press the power buttn, screen isn't showing anything. its just a black screen -
led lights still turning on when i press the power button as well as the home button and volume button.
i tried to restart and i heard the boot animation sound but no picture just a PLAIN BLACK SCREEN -
what to do? please help - please ----
If it happens all time, I would sugest reflashing original rom on the device
freitaz said:
If it happens all time, I would sugest reflashing original rom on the device
Click to expand...
Click to collapse
the question is how? i cant even see anything just plain black on my screen..
JastaPein said:
the question is how? i cant even see anything just plain black on my screen..
Click to expand...
Click to collapse
You can the following procedure, as described in many threads around here. You just need to do the following steps:
1: download stock firmware (you can find it at http://sammobile.com)
2: download Odin (i recommend v3.07, you can find with a search)
3: install usb drivers for your device
4: put your device in download mode (remove your battery and put back on the phone; after this power it up with power button + home button + volume DOWN; when your device vibrate, release the power button but keep the another 2 pressed)
5: confirm the warning on screen with volume UP
6: open Odin, click in PDA and select the downloaded firmware (you may need to unpack it first, because Odin expects a .tar or a .tar.md5 file)
7: plug your device in your computer; Odin must recognize your phone (a blue field will appear on screen)
8: uncheck only the auto-reboot and leave the another boxes as it is
9: click on start button and wait... it will take around 15 minutes
10: when "reset" appears on the screen, disconnect your device, remove the battery and put it again; after this, power up your phone normally and wait the boot. It should work as expected now.
freitaz said:
You can the following procedure, as described in many threads around here. You just need to do the following steps:
1: download stock firmware (you can find it at http://sammobile.com)
2: download Odin (i recommend v3.07, you can find with a search)
3: install usb drivers for your device
4: put your device in download mode (remove your battery and put back on the phone; after this power it up with power button + home button + volume DOWN; when your device vibrate, release the power button but keep the another 2 pressed)
5: confirm the warning on screen with volume UP
6: open Odin, click in PDA and select the downloaded firmware (you may need to unpack it first, because Odin expects a .tar or a .tar.md5 file)
7: plug your device in your computer; Odin must recognize your phone (a blue field will appear on screen)
8: uncheck only the auto-reboot and leave the another boxes as it is
9: click on start button and wait... it will take around 15 minutes
10: when "reset" appears on the screen, disconnect your device, remove the battery and put it again; after this, power up your phone normally and wait the boot. It should work as expected now.
Click to expand...
Click to collapse
screen stays black after doing this.. will the problem possibly be on the SCREEN itself? it also heats up alot everytime i turn it on..
i called the number and its ringing i even managed to answer it by swiping the screen even if i cant see a thing.
any thoughts?
JastaPein said:
screen stays black after doing this.. will the problem possibly be on the SCREEN itself? it also heats up alot everytime i turn it on..
i called the number and its ringing i even managed to answer it by swiping the screen even if i cant see a thing.
any thoughts?
Click to expand...
Click to collapse
Umm, I would rather take it to the service centre.
If you're not sure what's wrong and if you don't mess around with your phone, that's the only way you got.
JastaPein said:
screen stays black after doing this.. will the problem possibly be on the SCREEN itself? it also heats up alot everytime i turn it on..
i called the number and its ringing i even managed to answer it by swiping the screen even if i cant see a thing.
any thoughts?
Click to expand...
Click to collapse
You screen was black even in download mode?
If not, you could try to flash CWM and do a factory reset in your device, and reflash the rom. But I think it's better to take your device to an authorized service center.
Sent from my GT-I8552B using xda app-developers app
freitaz said:
You screen was black even in download mode?
If not, you could try to flash CWM and do a factory reset in your device, and reflash the rom. But I think it's better to take your device to an authorized service center.
Sent from my GT-I8552B using xda app-developers app
Click to expand...
Click to collapse
i managed to flash stock rom via odin (without seeing anything) and problem still occurs.. my wife brought it to service center and was told that the problem seems to be on the screen itself *hope its not* we'll call them after 3 days to know the real problem..
i hope its just a wiring problem, because if the problem is the screen, that means a lot of money ~
thanks to all!
freitaz said:
You screen was black even in download mode?
If not, you could try to flash CWM and do a factory reset in your device, and reflash the rom. But I think it's better to take your device to an authorized service center.
Sent from my GT-I8552B using xda app-developers app
Click to expand...
Click to collapse
i have same problem, but after flashing phone everything is fine except download mode.
when i go to download mode phone is booting in it but black screen is there, otherwise recovery mode and os booting without problem.
JastaPein said:
the question is how? i cant even see anything just plain black on my screen..
Click to expand...
Click to collapse
Reboot in download mode and flash rom via Odin

Need Help! Phone doesn't turn on.

Hello everyone. Today I've accidentally installed wrong ClockWorkMod recovery on my Samsung galaxy GT-I9100. Now phone doesnt turn on, it only freezes on white "Samsung" starting text. I can't even get to the download mode now.. Is the any solution or should I bring it to the tec. service?
Thanks in advice.
What recovery exactly ? In other words, we can't give you any idea of what you can possibly try next unless you tell us precisely what you did.
MistahBungle said:
What recovery exactly ? In other words, we can't give you any idea of what you can possibly try next unless you tell us precisely what you did.
Click to expand...
Click to collapse
I did exactly that's written here: (can not paste the url yet)
Steps to root the Samsung Galaxy S2 I9100G on Android 4.1.2 Jelly Bean
1) Download Rooting package [File name: SU-BB-Installer.Zip] for Galaxy S2 I9100G to the computer
2) Connect the phone to the computer using USB cable and copy the downloaded zip file to the external SD card of the phone
3) Unplug the USB cable from the Galaxy S2 and turn it off
4) Boot the phone into Recovery Mode. Press and hold Volume Up + Home buttons together and then press the Power button until the Samsung logo blinks twice. Now release the Power button but keep pressing the other two buttons until a black background with blue text arrives
5) Using the Volume buttons scroll down to 'apply update from external storage,' select it by pressing the Power button. Then locate the SU-BB-Installer.zip file which is saved on the SD card. Select it using the Power button and confirm installation. The process will take some time
6) Once the installation is completed, return to the recovery menu and reboot the phone by selecting 'reboot system now'
Steps to install CWM Recovery on Galaxy S2 I9100G
1) Download the Blazing kernel file, that contains CWM recovery, for Galaxy S2 and save the zip file on the SD card of the phone
Download links- .....
2) Power off the phone and place the device into recovery mode. Press and hold the Volume Up + Home buttons together then press the Power button until the Samsung logo blinks for two times. Now release the Power button while keep pressing the other two buttons until a black background with blue text is seen
3) Using the Volume buttons scroll to 'apply update from external storage,' select it by pressing the Power button. Now navigate to the downloaded CWM recovery zip file which is saved on the SD card
4) Select the zip file and confirm installation. The process will take some time
5) Once the installation process is completed, return to the recovery menu and select 'reboot system now' to reboot the device
Perhaps a silly question, but was your phone definitely on 4.1.2 at the time?
Personally I prefer the root methods using Odin - you get a lot more feedback as to whether or not things are working.
bringiton8989 said:
Perhaps a silly question, but was your phone definitely on 4.1.2 at the time?
Personally I prefer the root methods using Odin - you get a lot more feedback as to whether or not things are working.
Click to expand...
Click to collapse
Yes it was, but I did't notice that tutorial is for S2 I9100G, because mine is S2 I9100. By the way, is there a chance that usb jig could fix this? Because Im losing hope to start it manually..
You've flashed firmware for a different device, this is why your phone is dead. Take it to someone who does JTAG's, it may be JTAG'able. If a JTAG doesn't work replace motherboard - either a new one by Samsung service centre (expensive) or a 2nd hand one you source yourself & pay a local mobile repair shop to swap (cheaper).
MistahBungle said:
You've flashed firmware for a different device, this is why your phone is dead. Take it to someone who does JTAG's, it may be JTAG'able. If a JTAG doesn't work replace motherboard - either a new one by Samsung service centre (expensive) or a 2nd hand one you source yourself & pay a local mobile repair shop to swap (cheaper).
Click to expand...
Click to collapse
Thank you! And what about usb jig, should I try it?
Of course, given they only cost a couple of bucks on eBay you don't have anything to lose. This might be the 1 in 10,000 where it works in this situation for whatever magical reason. But you do need to be realistic/manage your expectations & buy one expecting it won't work.
Since its dead/bricked, try what ever is neccessary to turn it on. Does the recovery mode work? If it does try to update/flash a stock official firmware for your phone. Do what ever is necessary or get ready to pay for some bucks at the local repair shop.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Turning on phone stays on Galaxy Ace logo forever

Im turning on a Galaxy Ace and it says on the Galaxy Ace startup logo forever.
Is there any way to hard reset it? Trying to put it into Download Mode and/or Safe Mode the same exact thing happens.
When I turn the phone off and charge it thru AC, the battery icon comes on stating it is charging. Does Odin see it in tha moment so maybe I can flash it then? Like I said i cannot get into safe or download mode.
Im leaving the phone on and see if it will completely drain the battery and charge it up again from there.
riahc3 said:
Im turning on a Galaxy Ace and it says on the Galaxy Ace startup logo forever.
Is there any way to hard reset it? Trying to put it into Download Mode and/or Safe Mode the same exact thing happens.
Click to expand...
Click to collapse
Can you tell us what exactly happened that caused this problem? Like did you install a new rom, kernel, etc. Try taking out the battery and then put it on and press the Download Mode key combo. See if you can enter the Download Mode. Do post the result.
mahithm said:
Can you tell us what exactly happened that caused this problem? Like did you install a new rom, kernel, etc. Try taking out the battery and then put it on and press the Download Mode key combo. See if you can enter the Download Mode. Do post the result.
Click to expand...
Click to collapse
Well, WhatsApp "self uninstalled" itself as when I tried to see it in the Applications list all that appeared is "com.whatsapp" so I went ahead and redownloaded from the Play Store. It complained about there being low disk space but it told me that it installed it successful. I tried to open it and it said that it had stopped working. So I went ahead and turned it off. And ever since that, I try turning it on and it stays like that.
Like I mentioned, I try entering Download Mode and it stays the same way with the logo.
riahc3 said:
Well, WhatsApp "self uninstalled" itself as when I tried to see it in the Applications list all that appeared is "com.whatsapp" so I went ahead and redownloaded from the Play Store. It complained about there being low disk space but it told me that it installed it successful. I tried to open it and it said that it had stopped working. So I went ahead and turned it off. And ever since that, I try turning it on and it stays like that.
Like I mentioned, I try entering Download Mode and it stays the same way with the logo.
Click to expand...
Click to collapse
Can you enter Recovery Mode? If yes, try doing Wipe data/ factory reset and Wipe cache partitions. See if it works. If not, then try using the following guide to force open Download Mode from odin. The guide is meant for Samsung Galaxy Ace S5830 and thus the key combination mentioned in the guide is different. Since you are using Galaxy Ace S5830i, make sure to hold Vol Up+ Vol Down+ Power to enter the Download Mode. Here is the link,
How to unbrick Samsung Galaxy Ace
If your PC can't detect your phone, then its most probably the drivers that giving you that problem. Use the following guide to download all the necessary files including drivers,
Know your Device:Galaxy Ace GT-S5830i ~Root~Odin~CWM~ROM LIST
Do post the result. Hope I Helped
mahithm said:
Can you enter Recovery Mode? If yes, try doing Wipe data/ factory reset and Wipe cache partitions. See if it works. If not, then try using the following guide to force open Download Mode from odin. The guide is meant for Samsung Galaxy Ace S5830 and thus the key combination mentioned in the guide is different. Since you are using Galaxy Ace S5830i, make sure to hold Vol Up+ Vol Down+ Power to enter the Download Mode. Here is the link,
How to unbrick Samsung Galaxy Ace
If your PC can't detect your phone, then its most probably the drivers that giving you that problem. Use the following guide to download all the necessary files including drivers,
Know your Device:Galaxy Ace GT-S5830i ~Root~Odin~CWM~ROM LIST
Do post the result. Hope I Helped
Click to expand...
Click to collapse
This is stock. I dont have any recovery installed on this phone.
Like i mentioned, i tried entering both safe mode and download mode and it just stays stuck there on that same screen.
is there a way to do it when the phone is off or thru a microsd card???
riahc3 said:
This is stock. I dont have any recovery installed on this phone.
Like i mentioned, i tried entering both safe mode and download mode and it just stays stuck there on that same screen.
is there a way to do it when the phone is off or thru a microsd card???
Click to expand...
Click to collapse
First of all, there is always a Recovery Mode in your phone. If you haven't installed any separate one's, then you will have the stock Recovery Mode. To enter it, hold on Vol Up + Home + Power button while switching on your phone. Pressing the Download Mode combo normally and pressing the Download Mode combo while your phone is connected to odin is an entirely different thing. Now you can also try the USB Jig but let me tell you its not always guaranteed to work. If USB Jig did work, then it will force open the Download Mode and you install the stock rom back using odin. If none of the above works, then its better to consult the Service Center as it could be a hardware problem.
riahc3 said:
This is stock. I dont have any recovery installed on this phone.
Like i mentioned, i tried entering both safe mode and download mode and it just stays stuck there on that same screen.
is there a way to do it when the phone is off or thru a microsd card???
Click to expand...
Click to collapse
Switch off your phone and Press volume up + home button + power on button together then u will be in recovery mod..there wipe data/cache and then press reboot system now..see if it works or not..
Sent from my GT-S5830i using Tapatalk 2

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