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My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Like the title says, my phone keeps randomly rebooting while doing normal tasks on my phone and upon rebooting, it continuously reboots from anywhere between 1 time and a days worth of reboots, it really has gotten quite annoying and I have no idea what to do.
Some might claim that it's the rom, I'm running Cyanogen 10, but it's not, this happened before when I was on Meanrom too....
Thanks for any help that can be given!
Hi
my s3 keeps freezing. the screen basically just freezes while i'm doing something. and the device stops responding to anything.
cant lock it. cant do anything. it doesnt even autolock , the screen just stays on with whatever i was working on.
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the only solution is to wait for it(about 20 minutes) and it will get back to whatever it was doing earlier. or hold the power button and it will reboot.
when i checked my router, i can see that it is still connected. so wifi is working. when i call my number from another phone, it rings but the S3 does absolutely nothing. and after it starts working again, i dont see any missed calls. so anyone who calls me while its "Freezing" will get ignored. i wont even know !!!
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its not related to any app or function.
i updated it to 4.1.2 using odin a month ago (official release, because it would take it forever to get the update in my country) . it was running smoothly. a week ago it started freezing for moments every day or two. now i cant get through 10 minutes of using the device without it freezing for 20 or 30 minutes.
then the screen is turned on and it goes back to normal. and freezes after 10 minutes even if i dont use it.
i've noticed that using WiFi speeds up the freezing. When Wifi is On, it takes about 30s - 3 minutes for it to freeze.
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I did a Factory reset(full wipe from recovery mode), it worked for about an hour after the reset , and started freezing again like before.
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after researching online.. many people had the same issue. some say its the stock android browser(but i dont use the browser), some said its a glitch in WiFi power saving mode(Disabled it, nothing changed), some said its a problem with the battery(i'm gonna trade batteries with my friend and see what happens).
I'm Freaking OUT !!! ... the device is Very Unstable and i use it on daily basis, i cant live without it. i dont know what to do. i've almost tried everything.
and i've paid alot of money for it
....
.........
i dont know what to do next. probably gonna flash it back to 4.1.1 or 4.0.4
i Hope to hear any ideas from you. or from anyone who had this issue with his device.
thanks in advance
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
georgesadam said:
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
---------- Post added at 10:29 PM ---------- Previous post was at 10:28 PM ----------
Ali5anDro31 said:
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Click to expand...
Click to collapse
The above post is for u Ali
Sent from my GT-I9300 using Tapatalk 2
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
i bought it 7 months ago, returning it is not an option.
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and this has never happened before. and it didnt happen after i updated to 4.1.2 right away. it happened a month later
so i'm thinking it has to do with the hardware or some app update thats messing things up.
thnx for replying anyway :good:
manojpy said:
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
did u have the exact same thing with your device, or was it just lagging and being slow ?!
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
Sounds like SDS (Sudden Death Syndrome) to me....
http://forum.xda-developers.com/showthread.php?t=1993044
Take it to a certified Samsung service center (that's where my phone is at the moment with the same symptoms).
// Ohamn
Ali5anDro31 said:
did u have the exact same thing with your device, or was it just lagging and being slow ?!
Click to expand...
Click to collapse
No dude, I had frequent freezing issues. Had to always take out the battery and restart.
Sent from my GT-I9300 using Tapatalk 2
Did you find any solution for this? Mine has the same symptoms, but only when playing heavy 3D games.
*** ORIGINAL ***
I had this problem for the past two days. I removed my sd card about half an hour ago which seems to have fixed it. Before that it wouldn't even last two minutes without "locking up". I'll report back tomorrow if the problem was fixed permanently.
*** EDIT 1 ***
Nevermind, it froze just a few seconds ago. Keep on looking for a solution.
*** EDIT 2 ***
Well, I didn't touch my phone my phone over night and now it's working just fine. I have no idea why though.
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
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i'm happy that its working now, but still i wanna know what caused this. and if it will start happening again ??
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everyone thnx for the feedback
and i will post updates and new info if i get any !
Mine is fixed
So i was having the same problem as the OP and i fixed my problem... These are the steps i took but maybe not all of them are needed.
Bought Triangle Away and Reset my Flash Counter
Flashed the Stock XXELLA ROM which updated the bootloader
Flashed CWM Touch Recovery 6.0.2.7
Booted in Recovery
Wipe Data / Factory Reset
Booted Normally
Installed crDroid ROM v10 with Siyah Kernel
This was finished at 5:30pm last night and my phone hasn't frozen since.
Spoke too soon
Well,
Phone is now dead.
Completely.
Doesn't turn on anymore.
I want to cry...:crying::crying::crying:
Ali5anDro31 said:
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
Click to expand...
Click to collapse
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
am314159 said:
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
Click to expand...
Click to collapse
I keep getting freezes also.
So far, it only happens with XXELLC based roms. When I go back to XXELLA the phone never freezes.
I have tried several XXELLC Roms, but all of them freeze, including Omega and VikingRom.
I'm now on VikingRom v4.1 (XXELLA) and no freezes.
Edit:
Nevermind, now it's happening also on XXELLA roms. All this started happening to me after i installed CM10.1, and then i went directly to XXELLC, of course wiping everything including internal storage.
Spent 2 days with this problem, i'm on XXELLA with a completly unmodified S3 using a 64gb SD card. I think i've fixed it have now been running for 30 hours without a freeze. before it was freezing every 5 minutes, nearly sent the phone back.
Any way my solution is uninstall all updates to samsung 'music hub' and uninstall the samsung push service updates and disable. this seemed to fix it. Can't believe Samsung are putting out software that knacks their own phones.
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
blue
thinkgreenn said:
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
Click to expand...
Click to collapse
My dead phone is also a White one from the 1st batch from the UK
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Dj Telo said:
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Click to expand...
Click to collapse
you could try to do a logcat report.
did you try different kernels?
Yes I did, I tried the stock kernel and Siyah too, but I get the same problem. Any other recommendation?
I will get started with the logcat thing, I hope I can find something. Thank you!
My droid4 kep doing the same exact thing when I attempted to listen to my music player, and I ended up finding trojan and I didn't find it with any of the AntiVirus' that you find on Android I ended up finding it with pandas usb vaccine when I plug the phone in to the laptops usb port.. And it doesn't do it at all anymore
I tried 3 AntiVirus ' from Google, AVG + lookout+ .AND avast..!!! Nothing picked it up. :banghead:
Sent from my DROID4 using xda app-developers app
Dj Telo said:
Yes I did, I tried the stock kernel and Siyah too, but I get the same problem. Any other recommendation?
I will get started with the logcat thing, I hope I can find something. Thank you!
Click to expand...
Click to collapse
if it is not the kernel, I would try to setup the phone from scratch with first, a stock Samsung rom, see how it goes, and if anything is ok, flash a custom rom and test again.
Usually, for me, I do not stop with just a factory reset but use a "mega" wipe to delete (not format) anything related on the phone even if some think this is not necessary.
Dj Telo said:
Hello everyone!
A few weeks ago my phone started freezing randomly when navigating through menus, when turning on the screen or just during stand by. It reboots almost every night and I find it in the morning in the "enter pin" screen. I have been using the Omega Rom series for a long time, and I was using v38 when this began to happen, but by that time I had already been with the same ROM for a long time with absolutely no problem. Yesterday I updated to v39 and the phone is totally unstable, it freezes every 5 minutes and I have to remove the battery.
How can I know if this comes from a hardware or a software problem? Is there any way to log what the phone does so I can check what goes on by the time it freezes?
Thank you very much.
Click to expand...
Click to collapse
Hi.
I've been having similar issues for over a week now. And have removed some programs and setting trying to find the cause. Eventually what has prevented freezing is when I turn the screen power saving in power saving settings on. I'm thinking the GPU might be somehow damaged or something.
I have only installed the official updates to the phone. Currently I'm at 4.1.2 NEE.
Ive been using custom roms for ages but got fed up with apps and certain not working so I wiped everything and installed stock ics via odin, I then upgraded all the way up to 4.1.2 via the Samsung upgrade utility but....... now my phone freezes sometimes ive never had this before. ...? Im on ella btu
Sent from my GT-I9300 using xda premium
I have been doing further investigation and I've seen that it is not that the phone freezes, it is just that you cannot have any interaction at all with it. The screen is blocked, the buttons do not respond and the phone does not make any sound, but I know it is alive! I know it because whenever an app is doing something, after restarting the phone by pulling out the battery I see that that process has been completed or if I dial my own number from another phone I get tone, although the phone appears to be completely dead...
Does this situation have a name and a specific solution...?
see this http://forum.xda-developers.com/showthread.php?t=2122672
Hi Everyone,
Recently my phone got crazy!
I used it as stock for a long time, until 3 weeks ago when it started being slow (a few weeks after updating from 4.0.4 to 4.1.2), crashing and getting stuck a lot.
I did a factory reset, not before I rooted it and backed it up with Titanium Backup. That's where things took a turn for the worse.
The factory reset didn't solve anything. Phone kept on crashing.
Next I tried to install a custom ROM (Samsung JB based) and a custom kernel. UI responsiveness got much better, of course, but it didn't prevent the phone from crashing. Tried different kernels and still, nothing.
Yesterday I did a full NAND wipe using ODIN and reinstalled everything using HydRx-D ROM. Things actually got a little better, and the phone UI gets stuck much less frequently.
Still, this is very frustrating, and I can't find a solution anywhere.
I'm attaching a logcat from this morning. The phone worked perfectly for 2 hours straight. Read a few articles, made a few phone call - nothing out of the ordinary. Then it got stuck right after a phone call ended.
Now you probably ask why do I always say that the UI stucks. Well, it always starts with being very laggy for a few seconds and then the foreground app gets stuck, but then I can still swipe down from above to see the notification panel and it always gets stuck on the way down. Also, it mostly gets stuck after a phone call. There was this funny case where I had a phone call using my bluetooth headset, and the phone actually got to BOOT SCREEN while I was still talking. When I finished talking, I had to hard reset the phone to get it work.
I'm really lost about this. If it was my PC I'd definitely know what to do about it, but my experience with Android ends with this phone, my TF101 and a couple of other phones/tablets I got to play with.
Thanks in advance for everyone who's willing to help.
Re: GT-I9300 IU stucks randomly
This unfortunately sounds like the kind of thing that happens before the sds strikes.
Will have a look at the log but I'm no expert in these matters,I suggest you read the sds thread and compare symptoms