Duplicate Contacts after restoring backup - Galaxy S III Q&A, Help & Troubleshooting

Hello, I have a problem, any help would be appreciated. When I want to backup my contacts I have some contacts that are synced with Tango,Viber, Whatsapp when I restore my backup (with My Backup Pro) the contacts that were merged with Tango and whatsapp get duplicate ones and the worst part is that when I activate Tango since I have 2 contacts for intial contact Tango adds another 2 duplicates for them and I get 4 contacts ! any help would be appreciated (like another backup app that can restore merged contacts correctly or any method)

i use titanium backup pro, works great.
try clearing viber data and resync it.

eytan123 said:
i use titanium backup pro, works great.
try clearing viber data and resync it.
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Sorry, would you please tell me exact steps that you take when you want backup and restore your contacts? after your contacts were synced with Tango and Whatsapp you backup or before? after you have reactivated your Tango and Whatsapp you restore your contacts or before reactivating?

well, all my contacts are saved at my gmail account.
the only backup i do is for the whatsapp chat, and with titanium i backup all of my user app+data and restore the same.
i don't use tango only whatsapp+viber and i don't make anything manually.
i guess the contacts are restored before the apps cause they're restored automatically when i login to my gmail.
good luck !

farsa said:
Hello, I have a problem, any help would be appreciated. When I want to backup my contacts I have some contacts that are synced with Tango,Viber, Whatsapp when I restore my backup (with My Backup Pro) the contacts that were merged with Tango and whatsapp get duplicate ones and the worst part is that when I activate Tango since I have 2 contacts for intial contact Tango adds another 2 duplicates for them and I get 4 contacts ! any help would be appreciated (like another backup app that can restore merged contacts correctly or any method)
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Don't backup with app, your google account backup and restore automatically when you sync this
Sent from my U8180 using xda premium

Related

[Q] Problem with contacts backup restore in 2.1

Before upgrading to 2.1, I used the backup and restore app to backup all contacts.
After upgrading, I chose restore. The process ran smoothly from the beginning, but stayed for a long while at 93%, and then reported "Finished". Checked my phonebook - no contacts.
I have been doing regular backups, so I tried using an older backup file. Same problem - the app does not pass 93%. No contacts.
Does anyone have the same problem? Know how to solve it?
I also have backups as vcard and SE sync, but those do not seem to backup everything.
I was about to post when I found this thread.
Before moving on to 2.1, I would like to backup my messages, contacts, etc. Could anyone of you suggest an application which *WORKED* while moving to 2.1? Which app you used and was the restore done correctly using it?
Thanks in advance.
all msges were deleted, but i got all my contacts back trough gmail, i allways sync it with that, its fast and easy, thanks to that option i recovered my contacts over 20x allready the last months
Actually my gmail has around 1000s of contacts which I dont want to move to my phone. So I would like to use a backup app. Anyone who used a backup app successfully, please suggest.
Thanks.
Testing as we speak...
* SE sync: Too unstable. Some contacts are duplicated, some contacts are not duplicated but their data entries are (2x same phone number etc). Does not treat addresses or middle names well.
* Gmail: You can create groups and sync only those groups (or one group) that you need on your phone. However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone. Also does not treat first name/surname well.
* Standard backup and restore app: Well, as mentioned above... Restore of contacts does not work in my case!
* Export contacts to vcard or similar (from contacts app -> choose backup): Quickest and most accurate so far. Does not maintain links to facebook, twitter, possibly not contact images. But otherwise the most reliable service in my case.
murmeljenta said:
However, with 1.6 I was not able to sync 2-way with gmail. Updates on gmail account would not update on the phone.
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Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
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same here, it works both ways.
mith500 said:
Never had this problem with 1.6, I used to make updates to my contacts and calendar items on my gmail account and it would instantly update on my phone and vice versa.
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Same here. Always worked a treat for me.
The only issue I have is when I create a contact on my phone, it doesn't create it into one of my sync'd groups which then gets removed. I have to then go into gmail to assign it to a group which will then sync back.
Still, Gmail is by far the best thing to use to sort contacts!
Still it wont save my messages. Therefore I want to know if anyone tried a backup app.
Lots of people have had problems with Gmail contact sync working only one way. Could have something to do with combining with SE sync.
Gmail contact sync seems to work perfectly on 2.1 (after 3 hours...)
The-Lord: The built-in backup and restore app had no problems with restoring 7 months of text messages. If you want to be sure you don't loose contents, you could back up your texts to Gmail first, using the free app SMSBackup.
If you need to backup and restore your contacts use MyPhoneExplorer.
It now supports Android and runs over WiFi.
SOLVED
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
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Did you do this through the stock messaging app? and when u look up the contact in messaging, u say click on it and open it, but do u mean just open it up to where its a new message? and then save the message? thanks for the help ahead of time though.
asmanthebell said:
I had this same problem, restore the contacts as normal, if you have favourites check the favourites folder in phone-book or go to text messages and press new message, find or type a contact you have, press on the contact open it and save it this will refresh the phone-book list, exit the application, turn on and off phone all contacts should reappear. BAM Saved. Not easy but worked for me.
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Not working for me. anybody else with a solution? Need help
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
macr59 said:
Prior to upgrading to Nordic, I used MYBACKUP PRO to backup contacts, msgs and call log etc. After completing the upgrade I did a restore and everything was restored apart from my Contacs. I kept trying but with no luck. After an hour or so I tried again and the contacts were restored. I think you have to leave the phone to settle down prior to doing a restore. Hope this is of some help
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Already tryed it several times... nothing is working...
minimannb said:
Already tryed it several times... nothing is working...
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Solved. Installed 2.1 again and all was fine. also solved laggy issue.
Resolved Issue! Here is HOW!
To backup your contacts before upgrading to 2.1 Nordic, you need to save them from the phonebook app to the memory card BEFORE upgrading.
I had to downgrade my phone to 1.6, run the restore, save them to memory card, then re-upgrade to 2.1 nordic and import them from memory card and it worked very will.
I had to do this 2 times for both mind and my wife's x10 phones!
The restore function does work fine in 2.1 after importing from memory card. I believe the records that are saved for the contacts are different from 1.6 to 2.1. there may be an additional field that we don't know about.
So word to Caution: SAVE TO MEMORY CARD BEFORE upgrading to 2.1.
Cellphone Carrier: Rogers Wireless
Happy X10ing
The restore of the contacts DID work. It just restored to our google account. If you try to add new contacts you'll be notice that the phonebook wil ask you where to add, your phonebook or your google account. You could change the phonebook content by clicking three man pics at the top left of your phonebook. Hope this will help.
Sent from my X10i using XDA App

Titanium backup - messages and People not working..

Hi Folks
I used Titanium backup to backup my apps and stuff but it can never restore my contacts or any text messages. Even though it says that it has restored the data.
I cna restore games and other stuff no probs but the 2 most important things in a phone cannot be restored.
Anyone got any tips on how to get it to work?
Cheers
Kenny
I dont think Titanium backs up contacts or texts. Use sms backup and restore from the market to backup your texts. As for contacts, sync them to your gmail account and they will automatically be downloaded if the google servers see they are missing, like when you install a new rom for example
That, or use the Contacts Import / Export option from within the Contacts/People App. Works flawlessly everytime.
Thanks for the info folks!

[Q] What do you guys do to your data and apps when installing new ROMs?

Hi guys,
How do you ensure smooth replacement of apps, data (contacts, call logs, messages, home screen etc) when you have to wipe data in order to try new ROMs?
I have tried using Titanium Backup and My Backup Pro; but found that it was cumbersome and also some apps were missing and some of my contacts had duplicated onto Gmail?
What technique do you follow when trying out new ROMs?
i'm using titanium backup for "user apps" and gmail for contacts backup. that's all
alexlacra said:
i'm using titanium backup for "user apps" and gmail for contacts backup. that's all
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+1
(Besides from nandroid backup for total fail cases. )
Thanks, guys.
So can you get your phone back to the customized routine self (with merged contacts of fb and twitter to gmail contacts & your customized homescreen settings and all) in a jiffy using Titanium Backup or any other technique for it?

[Q] Any idea of restore contacts and text messages after factory settings?

contacts and messages are important, Who can helps !
i dont think so unless you backed them up first to sdcard..
contacts could be backed up using standard contacts app while messages could be backed up using GoSMS..
you haven't backed them up right?
sync contacts with google....u can access frm anywhere.....
for sms, use smsbackup & restore app.....very nice one.....saved me lotof times
hit thanks if helped...

[Q] backup messages and contacts

Is there an app or a simple method to backup my SMS inbox, contacts and evrything so that I.can restore it after doing a full wipe? Planning on changing roms tonight and was wondering..
param.006 said:
Is there an app or a simple method to backup my SMS inbox, contacts and evrything so that I.can restore it after doing a full wipe? Planning on changing roms tonight and was wondering..
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Just find it in Google Play. I'm using SMS Backup + .
param.006 said:
Is there an app or a simple method to backup my SMS inbox, contacts and evrything so that I.can restore it after doing a full wipe? Planning on changing roms tonight and was wondering..
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Click to collapse
try my backup root from play store
Get to grips with TitaniumBackup, essential app for rooting and flashing custom roms. It'll backup and restore all your messages, wifi data, call logs (a bit temperamental though with call logs) and bookmarks etc. Very quick aswel.
I'd recommend syncing contact and calendar information with your Google account though and not restoring those with backups.
Also consider mybackup pro, for backing up SMS and logs.
Sent from my GT-I9100 using XDA
I am now also using Titanium Backup Pro it is amazing and recover all user apps or even system data ... I wonder if there is any option to delete backuped system data and leave only apps ...
I use mybackup pro and it backs up everything, apks, data, texts, pictures, everything.
It's a thing of beauty.
Sent from my electronic pocket computer using voodoo magick

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