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Hey guys,
I was wondering if anyone has experienced this? When I use headphones I get the white noise/hissing. I've used three sets of head phones on the Eris and still get the white noise/hissing.
I've then gone on to use the headphones in three other devices (ipod, computer, blackberry) and no white noise/hissing. It's really annoying.
Is this something that I can have Verizon swap out for me?
Still nothing?
its a ghost
but actually it's probably an issue with the headphones compatibility with your Eris. I don't know.
Yeah, I thought that too. So I tried mono head phones, stereo, noise cancelling and any other kind I could get my hands on.
sorry wrong post
tazzpatriot said:
just wondering if anyone looked into the audio csv files in the ect folder ? if u open it , it says sprint hero, not sure if thats an issue or not ,
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Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
nesgodawg said:
Haven't done that, but I'm not a programmer, so outside of seeing them there, I can't do anything. It'd be great if someone could check that out.
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im not haven any issue i was just tryin to point that out ,if it s the problem all u need to do is switch them out
Oh I got it.
I don't see any Sprint files in the etc folder.
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
nesgodawg said:
Just a quick update:
Appears this is a known issue with the phone and they are shipping out "Warranty Replacement" today.
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It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
nindoja said:
It is a known issue, but as far as I know there is no fix for it. I've gotten it on both of the phones I have had.
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That really sucks! Hopefully the new one doesn't have the issue.
Though I'm hoping that I can go through three and they just send me an Incredible or Droid X.
My external speaker started sounding clangy last week. Got my replacement phone yesterday and it was clangy too. I'm sending it back, it had a 1.49 s-on hboot anyway. And we know how hard those are to root!
Anyway, the tech at vzw said my clangy speaker would be fixed in a "soon to be released" software update. We'll see.....
Good luck with the replacement phone.
Yeah, my external speaker is losing some sound quality too. It's very soft even though the volume is all the way up.
New phone is in Memphis, should be in Seattle by Tuesday.
Let me know if your new phone goes bad too.
My replacement was bad out of the box. It is a "certified like new replacement."
I'm sending it back and keeping my rooted Eris, bad speaker and all.
Also, another interesting thing is that, for me, the problem is worse when I'm plugged into external power (particularly a DC input from a car charger).
Now that is weird. I haven't tried not connected to the power chord.
Sent from my Eris using XDA App
Okay, tried with it unplugged and I still get that annoying noise. So I'm glad I got the replacement. haha
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
Are you using any custom rom? It can be a problem in the rom
kryptoner said:
Are you using any custom rom? It can be a problem in the rom
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lighting rom, but i believe this issue was said to have started before, however i could be wrong!
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
bobbysixkiller said:
just grabbed my next door neighbour and did 2 way test, i walked around the block on his 7 year phone and he sounded muffled on mine - went back to my phone and he was having trouble making me out but sound clear to me - bollocks!
guess i better flash stock back again.
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try to flash the latest firmware
kryptoner said:
try to flash the latest firmware
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how do i get the stock rom back?
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
RogerPodacter said:
Multiple threads claim this happens. Seems to just be a defect with no solution. Search around.
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what with the rom or the phone?
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
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Just to be sure: Ask your wife wether you sound muffled IRL as well
Sent from my GT-I9100 using XDA App
Better if you change your rom and test it again...
bobbysixkiller said:
had a few people asking me to repeat myself when talking on the phone, also saying i sound muffled over the last few weeks? anyone had this?
will test when the wife gets back tomorrow by swapping handsets!
just thought i would ask if anyone has experienced this
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This is exactly what happens to me!!!
I suddenly start sounding muffled...
when my wife goes out of town...
and I go on a drinking rampage.
But then she comes back, and everything is back to normal.
Sorry OP, for makign a joke here. Yeah like others said, try factory reset and then restore factory firmware.
Some ppl claim that this happens when u r using a case cover blocking the mic for noise reduction. Try using it without and see if this solves the problem!!
Hope this helps!!
bobbysixkiller said:
what with the rom or the phone?
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With the phone itself. It seems to be a certain location your mouth is to the mic just causes muffled sound. And the noise cancellation seems to be part of the issue, doesn't work correctly. So turning it off sometimes helps.
well i called O2, and they are swapping me a brand new one tomorrow, as i have had one month!, ordered on 25th May and called yesterday being 25th June.
they are bring me one to my house - that is service!
i did try flashing stock rom, but no difference, tested my mates and his sounds fine, pretty sure there is an issue. oh well a new one will do!
ok so i have a galaxy s 2 running cyanogen mod 10.1 and today when i put some music on it was really quiet i mean really quet and the sound is all crackly and unbearable this happens with spotify loudspeaker on calls and everything else. Could this be a hardware issue or a setting or cyanogen mod?
SamzWorldOfMusic said:
ok so i have a galaxy s 2 running cyanogen mod 10.1 and today when i put some music on it was really quiet i mean really quet and the sound is all crackly and unbearable this happens with spotify loudspeaker on calls and everything else. Could this be a hardware issue or a setting or cyanogen mod?
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did u already ask it on CM 10.1 topic? ask there if someone had this issue and how to fix it.
if not, try changing Rom or flashing it again...if it continues happening after doing this, maybe it is a hardware issue(what i dont think it is)
Well its ****ed
Ok i flashed it back to samsung origonal and still the same problems looks like its time to get a new phone
that's unfortunate
try sending to technic assistance
well it has had allot of overheating problems recently as well so i think im just gonna throw it away or smash it
ok i have orderd a replacement loudspeaker http://tinyurl.com/bqsen8y so hopefully il be able to repair it
SamzWorldOfMusic said:
ok i have orderd a replacement loudspeaker http://tinyurl.com/bqsen8y so hopefully il be able to repair it
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haha that's great man!
so i think smashing is not a good idea :silly:
good when it comes through the post il look up some dissembly video and hopefully fix it. il tell you how it goes. im only 13 so if this phone dies il only be able to get a cheap phone
YES!!
Got the part today took apart my phone. was easy to replace and now it is back to its working order. Thanks for the help sorry for not much description im in a rush.
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
Trichael Man said:
Does anyone else hear a faint crackling from the earpiece, similar to this thread: http://forum.xda-developers.com/nexus-4/help/hear-faint-static-earpiece-normal-t2454552
It's very faint, but enough to bother me a lot during a call, and it persists, but not as much when I am out of a call.
This is normal right?
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I used to have this problem but then someone here (can't remember who unfortunately) told me to open the dialer, click the menu button, go into call settings, and disable voice enhancement.
Ever since I did that I haven't heard the crackling. Hope this helps
I thought I was crazy when I heard it but turning off voice enhancement doesn't get rid of it. Fortunately it's faint.
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
Trichael Man said:
Yeah the voice enhancement didn't get rid of it :/ Is it worth returning it in for a new one? It's already rooted :c
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I'm debating returning mine although mine isn't rooted. But I bought it at best buy so would best buy be the one to exchange it or would sprint since it's their device?
I think Best Buy would replace it, but I bought mine from Amazon :/
Trichael Man said:
I think Best Buy would replace it, but I bought mine from Amazon :/
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I just spoke with a Sprint rep, and she told me that this crackling issue is common among their other LG G3 customers, but it should NOT be occurring, so I'm going to send mine back to Amazon and get another phone that is hopefully not defective.
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
Visionikz03 said:
After a second trip to the sprint store with the problem already documented in their system they finally agreed to order a replacement for me. Hopefully the new one isn't part of the same batch that had the problem.
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Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
Droid2drummer said:
Please let me know the outcome. I'll be honest. I'm not sure this g3 is really all that I thought Or hoped it to be. I'm not saying it sucks. I do believe were all just really in need of an update. Lots of quirks. On mine at times.
Sent from rotary technology Phone
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Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
Visionikz03 said:
Yeah it's definitely got some quirks that need a software update to fix but what phone doesn't have them? It's just part of modern day technology. I still love the phone though. I'll let u know how the replacement goes...
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Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
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mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
Droid2drummer said:
Indeed I know this all too well..I truly believe they are getting close. Anyway. I thank you. Just dying to know. Mine is brand new. Well 2 weeks. Or less. Its always crackling. Makes me miss the m8. Lol
Sent from rotary technology Phone
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OK update... New replacement in hand since last Saturday and made numerous calls with and without the charger connected and do not hear the crackling... Definitely a faulty unit.
Take it back if it is. They may not take it right away unless they can reproduce the sound immediately. Eventually they will if u take it back and complain a second time.
lowpro3210 said:
mine does the crackling too only when the phone is on speaker; I wasn't sure if this was a defect or something that needed to be updated via software
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I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
Mahapederdon said:
I'm getting this too. I've done the volume mod. Do you think it could be part of the problem. . I hardly ever use my phone to actually call so I'm not sure if it did this before or not.
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The crackling does not sound like a blown speaker... it sounds more like electrical noise interfering with the audio of the earpiece... I'm thinking it was a grounding issue...
way back Google has acknowledged this issue and hoping it will be fixed in Android 7.0 update, but still there. This issue seems to be related to the noise-cancelling mic found on the back of the device.
I know some people posted some workaround such as covering up the mic fixes the issue, or persist.audio.fluence.voicecall=true, and changing it to false in build.prop (if rooted, which I am not).
I know there are tons of post related this (searching Google gives many of them), I was just wondering if anyone seen any improvement after 7.0 update or pretty much the same or any other workaround that worked for you..
share your thoughts and findings would be great..
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Smallsmx3 said:
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
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ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
jazzespresso said:
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
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Did you get it from Google?
Smallsmx3 said:
Did you get it from Google?
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No. I got it from BestBuy couple months ago...checked with Google, and re-turn period is over for this phone, and BestBuy has 90 days return, which is also over...
and I know noise cancelling mic. is there for a good reason, but it is better people can hear me when I speak is more important, so I am planing to put a small tape on mic back of the phone and give a try and see if any improvement...
other than, I really love my Nexus 6P, but this small annoying issue really really bothers me..
If it's a hardware issue why does it work fine when your in speaker phone? At least mine does.....
Sent from my Nexus 6P using XDA-Developers mobile app
Mine also works fine in speaker mode, using the handset speaker everyone always complains about the quality
Sent from my Nexus 6P using Tapatalk
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
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Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
mrsean said:
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
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Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
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Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
MedicStuder said:
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
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You just quoted someone that said he fixed his in safe mode and then you said it's for sure a hardware issue......?. It could be a hardware or software issue depending on you situation. I believe mine is software because it works great in speaker phone.
Sent from my Nexus 6P using XDA-Developers mobile app
skw5115 said:
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
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Hello there!
Same problem here, opposite side is always telling me, that I sound like from garbage/drain or some pipe and also opposite side has echo of it's voice, so practically they hear only themselves with echoes and me very bad or not at all...
I'm using my 6P with Spigen Rugged Armor, and I also tried to make calls without it, and it looked like it's better, so I tried another cover case - Nilkin Perfect Fit, same problems as Rugged Armor and now for the third time, I'm trying Spigen Thin Fit and don't be surprised, it's all the same. So again I tried to use phone without cover and problems appeared same as with cover, so there is no straight connection between cover and these problems in my opinion!
I was preparing to make a ROOT and disable back microphone, but I've read some posts about it and decided to try RMA first, I will come back, how it will end up.
I have the same problem, but only when using the internal mic. Other end says I sound muffled, and I'm only 10" away from the mic. I have to be about an inch or so away and NOT on speaker for them to understand me. I can hear them clear as can be. I have the Unicorn Beetle case, and the noise canceling mic isn't covered, or dirty. I'll try a reboot into safe mode, call, and reboot again. Of course, it could also be just certain people are having a hard time hearing me. I'll see what I can come up with.
Originally Posted by mrsean
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
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Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
This worked for me. Thx!
For those who sufferef from muffled voice/bad microphone, try loose the screw at the bottom back of your 6p, you have to open the cover first by using guitar pick/cutter>loose the screw (centre)>put the cover back> completed. No complaint from the other end at all.
Stock 6p, dp4
Solution- Safemode restart...
Thanks guys..I just tried the Safemode restart and it worked perfectly. Then restart in normal mode and the interference could be heard again..so it's one of the apps..not the handset. Thanks again, saved a lot of hassle by avoiding the RMA nightmare.
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
EvoX2008 said:
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
Click to expand...
Click to collapse
Turn the "speaker" line back to true.
Geezerooo said:
Turn the "speaker" line back to true.
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Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
EvoX2008 said:
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
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Click to collapse
Did you reflash the correct vendor?