[Q] New (used) 920 no / poor signal - help! - Nokia Lumia 920

Hi all, won an eBay auction for a used 920 (uk) which is claimed to be unlocked.
Put my Vodafone sim in it, very very poor signal strength (when I get any at all) and won't make or receive calls (I get full bars on Vodafone in my location).
Put a GiffGaff sim in, exactly the same issue.
Tried manually choosing Vodafone (pre-pay) from the settings but makes no difference.
It doesn't tell me it's locked to a network, it just doesn't work.
Is this the behaviour of an EE phone and is there any way to tell if it is on EE (firmware, etc?);
Carrier: CV GB SW Variant ID 276 v03
Have been through the Nokia support chat and am about to send it back to Nokia for repair just wanted to make sure it's not an EE phone before it goes back. Nokia say according to their tool it is not locked to EE...

Related

[Q] Network Speed 3G or 3G+?

[UPDATE 1]
Please regard 3G+ as H. I apologise for the stuff up.
The first option "Other than 3G/3G+" should also include H and that is basically G or E that I'm after there.
I am very aware that the Lumias should be at least 3G (unless your stuck with a bad carrier).
The purpose for this thread is to identify whether a particular ROM or the phone Model (ie. RM-801, RM-819)
make a difference regarding the network speed.
I am also identifying whether there is a difference between an RM-801 sold in Australia, Taiwan and HK as
I have purchased my handsets overseas.
Please supply the model (ie. RM-801, RM-819) as well as your ROM Region if known when posting.
I am asking because I've been trying to work out the difference in the Models.
My personal Experience:
Purchased 3 Nokia 800s
2 from HK and 1 from TW
None connect to 3G+/H (EVER) My Omnia 7 does.
What I've attempted so far:
Phone 1: Running Optus specific ROM for RM-801
Result: No 3G+/H
Phone 2: Running Australian ROM (not branded to carrier) for RM-819 I think.
Result: No 3G+/H
Phone 3: Unmodified.
[UPDATE 2]
I have a H showing on Phone 2 using a RM-819 ROM. Since I'm not 100% sure what exact ROM I have used, i will investigate this "fix" using the third Nokia. Basically for some reason after using the Nokia Network Connection app, flicking from Optus to Virgin Mobile, restarting phone and flicking back to optus finally gave me the H symbol and verified the speed via ozspeedtest.com and mobilespeedtest.com.
I have attempted the same process on Phone 1 with RM-801 ROM and it actually caused the opposite! I shouldn't have touched it as connected via 3G but gave me awesome speeds (2.2Mbps). After performing the Nokia Network connection process as described above, it definitely slowed everything down! Down to 90kbps!
Lumia handsets do not show a 3G+. They will show a H when you are using HSDPA. Do your handsets only ever show 3G and never a H? You need to make sure the handsets you have support the 900 band to work with Optus in Australia. There is a bug where Telstra handsets do not show a H right now but dispite that they are using Telstra's NextG network still but all Optus handsets in Australia should show a H without any issues.
Here in Germany my unbranded device gets 3G as well as H.
G, 3G and H in Spain.
Thats what I said.... but there is no 3G+ simbol.
Thanks guys.
To bnathan's comment:
bnathan said:
Lumia handsets do not show a 3G+. They will show a H when you are using HSDPA. Do your handsets only ever show 3G and never a H? You need to make sure the handsets you have support the 900 band to work with Optus in Australia. There is a bug where Telstra handsets do not show a H right now but dispite that they are using Telstra's NextG network still but all Optus handsets in Australia should show a H without any issues.
Click to expand...
Click to collapse
Yes, my handsets only ever show 3G, never the H. I have seen E but that is when connection is just poor. My Omnia 7 shows 3G+ and the Lumias never do.
These three phones were overseas models RM-801 (which is the same model that Optus supplies here) I have restored them to the OPTUS ROM using NaviFirm+ and Nokia Suite but still receive no H.
I get only E or H, no 3G symbol. Did you try restoring them to a rom made for a different region?
Sent from my Lumia 710 using Board Express
Thats strange, I have a Telstra handset and while it only shows 3G I still get NextG coverage (easy to tell when I can still make calls from my work office but no one else on Optus or Voda can) and my work friend has an Optus one and it switches between 3G and H. I checked it again today when doing nothing it showed a 3G and when I went to a speed test app it went to H when downloading. Did you cut your own microsim from a standard SIM? have you tried a friends SIM card to see what happens?
believe it or not, I too experienced the same issue with a cyan lumia 800 unlocked from the UK, where even when I was downloading things, it would not change from 3G!!
I'm using it in sydney, australia on the TPG network, and while i was on 11451 firmware - not only would it not show an update to 12070 via zune, it would never show me H.
I took it to nokia care in parramatta to try and get it updated - see my last post here http://discussions.europe.nokia.com...800-1600-2487-8107-12070/td-p/1341093/page/15 (username cdayo - message 298 on page 15) - to get the full story on what happened there.
But basically after they flashed an unknown rom onto it (i'm assuming some aussie telco's one but it is fully unbranded so i'm not sure), it is now showing H!!!! Additionally, the carrier label used to say YES OPTUS, but after they flashed it to 12070 it now says TPG. Everything is working nicely.
P.S. you might want to change the poll to include a H option lol - if its possible
I've got an unbranded Cyan 800 from the UK and am using it with AT&T in Seattle. Depending on where I am, I've seen G, E, 3G, and H.
G and 3G appear when 2G and 3G signals are too weak. E and H appear when they're stronger.
bnathan said:
Thats strange, I have a Telstra handset and while it only shows 3G I still get NextG coverage (easy to tell when I can still make calls from my work office but no one else on Optus or Voda can) and my work friend has an Optus one and it switches between 3G and H. I checked it again today when doing nothing it showed a 3G and when I went to a speed test app it went to H when downloading. Did you cut your own microsim from a standard SIM? have you tried a friends SIM card to see what happens?
Click to expand...
Click to collapse
The SIM is definitely from optus, no dodgy cutting
Regarding your comment on you getting perfect reception on Telstra v your friend's Optus, not surprised at all on that one OPTUS sucks for reception and I can't wait for the contracts to expire. But my optus rant aside, I am aware that H (or 3G+) should only show when you download, same happens on my Omnia 7 but the nokias don't show either even when I compare side by side.
I've never seen an H, just 3G and E. I just thought that the Lumia worked that way.
Telstra Branded Lumia 800 (RM-819)
Hi all
New to the WP7 scene! Love the look and feel of WP7.
I'm aware of the Telstra issues with it not showing H but only 3g but i'm having issues with the reception. I was using a HTC Sensation and was getting pretty much full reception but in the Lumia with Telstra's blue tick i'm only getting 3 or 4 bars. I also have a Motorola Defy which is also Telstra blue tick and it is always full reception.
Anyone know of a good speed test for network on WP7?
Cheers
locn said:
...Anyone know of a good speed test for network on WP7?
Click to expand...
Click to collapse
Hi,
I use:
http://www.ozspeedtest.com/legacy-bandwidth-test/optus-speed-test/1/2
I'm disappointed. I have a RM-819. I have been all around town and I get 3G. Slow 3G, like iPhone 3G, always under 1 mbps. If I put my SIM in an unlocked HTC Radar (yes, a T-Mobile phone), it registers 4G and I get 5-7 mbps. My Lumia 900 gets solid LTE, but that's neither here nor there.
My question is, why can't the Lumia 800, supposedly designed for AT&T for the US market, keep up with the Radar? They support the same bands (T-Mobile doesn't tell you about the 850 support, but HTC documents confirm that it's there.) They have the same cpu/gpu/radio controller.
It sounds like other are getting faux-G speeds on their Lumia - are there specific APN settings that have to go in?
I was sitting here minding my own business when i switched on my lumia and i got the "H" connection on my RM-819. So i thought cool there has been an update for it so i rebooted to see if it was a permanent fix but unfortunately it reverted back to 3g after the reboot...
about 2 hours later i was playing on it again and it again popped up the "H" so this time i watched it and it lasted about 30 seconds and dropped back to 3g... and stayed that way since...
on telstra in Australia... weird...
update ....................
ok so today i got the "H" again and its staying on... wonder if telstra is getting ready for the tango update hope so!
I'm looking at buying a Nokia Lumia 800 from the UK locked on the O2 network.
I live in Perth, Australia.
I figure I can get it unlocked pretty easily. Will the UK version of the 800 work fine in Australia..? Any issues?
'Tron said:
I'm looking at buying a Nokia Lumia 800 from the UK locked on the O2 network.
I live in Perth, Australia.
I figure I can get it unlocked pretty easily. Will the UK version of the 800 work fine in Australia..? Any issues?
Click to expand...
Click to collapse
Vodafone Australia uses the RM-819 model (850mhz). The UK model is RM-801 which uses the 900mhz band. The UK model would probably work, but not nearly as well as the RM-819.
ibjaredu said:
Vodafone Australia uses the RM-819 model (850mhz). The UK model is RM-801 which uses the 900mhz band. The UK model would probably work, but not nearly as well as the RM-819.
Click to expand...
Click to collapse
Thanks for the info.
Is there an 'international' version of the 800, or just the RM-819 & RM-801?
Also, are there different version of the Lumia 900? I've read the U.S. version is configured for a faster data connection.
'Tron said:
Thanks for the info.
Is there an 'international' version of the 800, or just the RM-819 & RM-801?
Also, are there different version of the Lumia 900? I've read the U.S. version is configured for a faster data connection.
Click to expand...
Click to collapse
There are only the RM-801/819 variants of the Lumia 800. No "international" version to speak of.
The US Lumia 900 is configured for LTE. The international version is configured for HSPA/HSPA+.

AT&T Lumia 920 bought from ebay NO SIGNAL ! I flashed it but... no signal

I bought this yellow Lumia 920 form USA. I live in Europe.
Unfortunately it was locked, I called AT&T and they gave me an unlock code and now it's unlocked.
I put 2 different SIMS inside but the phone shows no signal at all. It reads the SIM from inside ( services etc) but It will not lock to a signal.
When I boot it it shows an airplane mode and in 2 seconds the no signal icon. The airplane mode is disabled thought I checked enabling and disabling.
I decided to flash it to Rogers after reading all these comments here using Nokia Care Suite. It was succesful. The conversion was from RM-820 AT&T to ----> RM820 Rogers Canada.
I had the ability now to change from LTE to 3G and 2G but to no avail. The signal remained dead and it wouldn't find any signal after searching for new networks associated with my 2 sim cards that I tried.
If I flash it again to the rm-821 euro dev rom will it work ? The thing is that I can't find it nowhere to download it. Where did you guys found it from ?
Thanks
What frequencies does your provider support? My bet is that your provider does not support this phone. You can flash all you want, that does not change it's operating frequencies and there is no way to change them. They are part of the hardware. So check your frequencies.
Here they are, if your provider does not use any of these then you wasted your money and time.
Frequency: GSM/GPRS/EDGE: 850/900/1800/1900MHz; UMTS: 850/900/1900/2100MHz; LTE**: Bands 4 and 17

Lumia 920 - No Signal at all - no phone calls no 3G no nothing

--------------------------------------------------------------------------------
I bought this yellow Lumia 920 form USA. I live in Europe.
Unfortunately it was locked, I called AT&T and they gave me an unlock code and now it's unlocked.
I put 2 different SIMS inside but the phone shows no signal at all. It reads the SIM from inside ( services etc) but It will not lock to a signal.
When I boot it it shows an airplane mode and in 2 seconds the no signal icon. The airplane mode is disabled thought I checked enabling and disabling.
I decided to flash it to Rogers after reading all these comments here using Nokia Care Suite. It was succesful. The conversion was from RM-820 AT&T to ----> RM820 Rogers Canada.
I had the ability now to change from LTE to 3G and 2G but to no avail. The signal remained dead and it wouldn't find any signal after searching for new networks associated with my 2 sim cards that I tried.
If I flash it again to the rm-821 euro dev rom will it work ? The thing is that I can't find it nowhere to download it. Where did you guys found it from ?
Thanks

[Q] Nokia Lumia 920 AT&T (unlocked) - not connecting to any cellular network in India

[Q] Nokia Lumia 920 AT&T (unlocked) - not connecting to any cellular network in India
Hello There,
I am having an unlocked version of Nokia Lumia 920 AT&T (white) which was just working fine in US. When I moved to India and inserted an Indian SIM card, my phone is not able to connect to cellular network and also when I try to search for available networks manually, it shows nothing. It seems that phone is able to detect the SIM as it shows all the SIM applications. (I have tried multiple SIMs from different providers but nothing works)
Is anything else is required apart from unlocking to be able to successfully use the phone in India? Will flashing the phone will help?
Thanks,
Vinod
vinodmaurya2 said:
Hello There,
I am having an unlocked version of Nokia Lumia 920 AT&T (white) which was just working fine in US. When I moved to India and inserted an Indian SIM card, my phone is not able to connect to cellular network and also when I try to search for available networks manually, it shows nothing. It seems that phone is able to detect the SIM as it shows all the SIM applications. (I have tried multiple SIMs from different providers but nothing works)
Is anything else is required apart from unlocking to be able to successfully use the phone in India? Will flashing the phone will help?
Thanks,
Vinod
Click to expand...
Click to collapse
What frequency does your India provider use? If it is not 850 and 1900 then you will not be able to use this phone.
Solarenemy68 said:
What frequency does your India provider use? If it is not 850 and 1900 then you will not be able to use this phone.
Click to expand...
Click to collapse
Thanks! Frequency band in India is 900/1800.
How to unlock your device, used AT&T unlock code?I was unlocked with AT&T unlock code.
Now,it's working fine with China Unicom SIM when I'm in China.
Sent from My Nokia Lumia 920.

O2 say my phone is not on their locked database

I have a sony xz premium phone model G8141. I purchased it second hand from a business on ebay, who say it is locked to o2. This appears to be correct as there is an app called "o2 recommends", i can use o2, tesco and giffgaff sims in it, but not ee or vodafone the phone comes up requesting the unlock code. I contacted o2 to get the unlock code, but they told me that it is not on an o2 phone and is not in their database. I can go and get it unlocked at a high street unlocker, but why might the imei not be on o2 s database. Could the phone be actually locked to another network eg tesco, sky, giffgaff, lycamobile etc. Could o2 have recorded the imei incorrectly, or could the phone have been originally locked to a different network, say ee, then unlocked and then locked again, but this time to o2? Or could there be another possibility?

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