Yep!....I couldnt fkn believe it
I got an HTC One X+, it was when she did the paperwork, suddenly said (I honestly think she forgot by the way she acted)... "eh, I forgot to say but you need to buy the charger, it doesnt come with one". I was dumb struck (which isnt hard for me mind you lol), and said "you're joking right", no she wasn't!. I said, and just how the fk am I suppose to charge it then, oh I forgot, buy the thing .
After a bit of anger I got it "thrown in"
She said (and so did the manager) that alot of phone manufacturers, HTC being one of the first, were stopping supplying them because nowadays most people have smart phones and alot of the connectors are the same. I said bollox, and said "would you buy a car without a bloody battery"...she started to get embarassed, to fkn bad, that's when she throw it in.
But beware guys, as that's seemingly what's happening (unless you all know about this, I didnt!).....this was in an 02 shop but no doubt others will be the same....the thing is (as I said to them) if they all start/do this this, they WILL loose sales, and rightly so
Just what the fk next!...no battery!
Stu1973 said:
Yep!....I couldnt fkn believe it
I got an HTC One X+, it was when she did the paperwork, suddenly said (I honestly think she forgot by the way she acted)... "eh, I forgot to say but you need to buy the charger, it doesnt come with one". I was dumb struck (which isnt hard for me mind you lol), and said "you're joking right", no she wasn't!. I said, and just how the fk am I suppose to charge it then, oh I forgot, buy the thing .
After a bit of anger I got it "thrown in"
She said (and so did the manager) that alot of phone manufacturers, HTC being one of the first, were stopping supplying them because nowadays most people have smart phones and alot of the connectors are the same. I said bollox, and said "would you buy a car without a bloody battery"...she started to get embarassed, to fkn bad, that's when she throw it in.
But beware guys, as that's seemingly what's happening (unless you all know about this, I didnt!).....this was in an 02 shop but no doubt others will be the same....the thing is (as I said to them) if they all start/do this this, they WILL loose sales, and rightly so
Just what the fk next!...no battery!
Click to expand...
Click to collapse
I guess you got your phone from O2.
http://www.engadget.com/2013/01/18/82-percent-o2-htc-one-x-charger-pack-in/
Ah.....I see now, he probably tried to say that, but all I was thinking how the hell do I charge it, oh well
Plus when I got home and opened took everything out the box (didnt do that in the shop, just exchanged phones and paperwork) and saw the cable, I can see their point, I dont aggree with it though
Htc are morons. New phone without charger how ridicules
Sent from my GT-N8010 using xda premium
Stu1973 said:
Yep!....I couldnt fkn believe it
I got an HTC One X+, it was when she did the paperwork, suddenly said (I honestly think she forgot by the way she acted)... "eh, I forgot to say but you need to buy the charger, it doesnt come with one". I was dumb struck (which isnt hard for me mind you lol), and said "you're joking right", no she wasn't!. I said, and just how the fk am I suppose to charge it then, oh I forgot, buy the thing .
After a bit of anger I got it "thrown in"
She said (and so did the manager) that alot of phone manufacturers, HTC being one of the first, were stopping supplying them because nowadays most people have smart phones and alot of the connectors are the same. I said bollox, and said "would you buy a car without a bloody battery"...she started to get embarassed, to fkn bad, that's when she throw it in.
But beware guys, as that's seemingly what's happening (unless you all know about this, I didnt!).....this was in an 02 shop but no doubt others will be the same....the thing is (as I said to them) if they all start/do this this, they WILL loose sales, and rightly so
Just what the fk next!...no battery!
Click to expand...
Click to collapse
made me laugh )))) i cant imagine what i were do if she said me
They're taking the charger cable out to stop the waste. Almost every phone uses Micro USB now, so there's not point giving a new one with every phone. It's not a bad idea, in my eyes.
It's a good idea, but only means more profit to HTC and other brands. Less costs in transport and material which aren't reflected in the final price. So, it's not being eco friendly, but profit friendly.
I could cope without the charger these days, but would still use the USB cable.
mafia187 said:
Htc are morons. New phone without charger how ridicules
Sent from my GT-N8010 using xda premium
Click to expand...
Click to collapse
well that is what is happening already with the kindle fire...if you want to charge it through the mains you need to buy the plug for it
AW: New phone comes without a charger!!
If they reduce the price of the device then it's ok.
Sent from my HTC One X using xda premium
I can see why they are trialing this.
In my house we have at least 3 HTC chargers, N4 charger, N7 charger, N10 charger. oh and another Lg charger somewhere I think. (+ car charger).
Me and my fiancee have only been using androids phones but 2.5 years. Imagine how many we'll have in another 2.5 years.
I guess the only issue is when the chargers are different AMPs.
I always had my previous phone sold before i buy new one, in this case i have a problem without included travel charger
Sent from my EndeavorU using xda premium
I have maybe 4 or 5 usb wall plugs that came with phones, portable chargers etc I for one and ALL behind this and think its a good thing. I have maybe 10-15 Nokia chargers in a draw from all the old Nokia phones we have had in the house
I'm happy with the decision to not include the charger.
what if (dare I say it) you came from an :cyclopshone 5 to an Android? They do not have the same cable.
I hear they're making an effort to geo-locate all the caves people without a single micro USB cable are living in so they can distribute some as a public service.
Got mine 5 days ago. Came with charger and cable.
Sent from my Nexus 7 using Tapatalk HD
AT&T version comes with a charger and cable.
Italian version has cable and charger too
I can honestly say that I probably have about 5 or 6 chargers and usb cables but if when i bought my X+ they told me it didnt come with a charger you can bet i would have walked out without purchasing it. it's simply a matter of common sense to include the charger, if you come from a dissimilar device or your old charger and cable is sold with your old phone then what?
Related
I am not quite sure as to the variation of included accessories from carrier to carrier but this is a question to at least the Tilt 2 owners and anyone else who's Touch Pro 2 came with that handy charger which has on one end a small block housinga flip up wall plug and on the other a female USB connection, this came with an USB to mini USB cable. The reason I ask is that after purchasing mine in February the mini end to the cable has completely come apart. It actually started within weeks of getting the phone. When I saw what was happening I wrapped it with some splice tape thinking it would be fine, but nope. The end fell out the other day and I was shocked to find that the small metal end was seated into the decidedly softer plastic plug in no more than maybe 1/32". How is something that is the junction for a lot of force anytime one moves the phone supposed to last with this kind of construction. AT&T says they warranty everything in the box? Nope. They will give you a wall charger that they retail for $29 as opposed to sending you the cable which retails for $10 less. My suspicion is that they are well aware of the fragile nature of this cable and so would rather you have something less likely to need replacement, at least while one is still under warranty. So I was curious if others have experienced this and if so, what did you do? Is there something to replace it with that is built better? OEM or not, I would love to know. I won't even go into what HTC said, but lets just say they are of a split mind on what to do.
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
im in the same boat as OP. Althought his seems to have lasted longer, LOL. Mine started to pull away from the usb b type end after the second week of having the device. Lucky for me i had some electrical tape and as soon as i noticed it i wraped it up good. I also have pleanty of usb to usb b cords laying arround seeing as i own a ps3 also. If you have any you can just use them they fit quite well and work fine.
redpoint73 said:
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
Click to expand...
Click to collapse
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play. Considering that point is just a tiny piece of metal and plastic that is only inset about 1/32" what can you expect. The new versions have been redesigned, si I am sure they know. I am also pretty sure this is why neither HTC nor AT&T will carry them in their warranty department. In fact, AT& T doesn't deal with Tilt 2's at all at their service centers. Funny that HTC passed Apple in sales this quarter but might have forgotten Apples hard learned lesson that they received when it was realized that the iPod's battery could not be replaced. The Phones are great, the accessories they by from someone else ordinarily so they are hit and miss
And yeah 1 L0v3 my HtC, I just learned that any mini USB will do. I thought that the ends were proprietary and so the would be hard to find but the different shape fits afterall which is what I am using now.
I have never used mine. I've used my old Motorola charger from day one.
nerv666999 said:
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play.
Click to expand...
Click to collapse
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
redpoint73 said:
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
Click to expand...
Click to collapse
I empathize with the OP. I have thrown away a number of older cables due to short circuits at that junction. It no so bad, unless it shorts out during a flash... :eek At any rate, I now wiggle them before initiating a flash. I also bought new cables with the HTC connector and no longer use mini usb.
I have a number of 'antique' cables and chargers from my 6800 days and a number of newer ones. All are working just fine.
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
Click to expand...
Click to collapse
No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
Click to expand...
Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Click to expand...
Click to collapse
I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
Click to expand...
Click to collapse
Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
This is the first post where someone is complaining that I actually felt like you had a real complaint against the company. That is outrageous. You have more patience than I do. I would have just bought a new one and said screw it. Sorry for your troubles, though. Do you like your Prime otherwise? Mine will be here Monday and am hoping I have no issues.
EDIT: I say only post. That's an exaggeration. This is one of very few posts that I've read where I actually feel sorry for you. Too many on here are just whiners. Granted, this is just a vent post, but I think it's rather warranted in my opinion.
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
My first transformer had a bad power adapter, I had to go purchase another one from staples. This one that came with the prime is exact same thing, except the removing prongs aren't foldable and the cable is longer. Also my previous adapter chipped in an area...it's pretty fragile.
Dang, that sux. Better take off overclock and put it in Power/battery savings mode
Lock-N-Load said:
Already dead. Wont charge the Prime. I called them, that was a real treat - I was on the line for 35 minutes as he researched the "issue" and we worked out the details I have 2 Prime's in the family, tested them back and fourth and 1 is dead - cable is fine, the little black power supply box is toast.
Now I get the joy of sending it back, on my dime For a product of this size, and this value, is it worth it for them to spend 35 minutes on the phone, me send it back, them check it, send me one back... for a $5 piece. Jeeezz just send me one already as it is going to cost $100 in man power to deal with the stupid thing. And the hoops i had to go through to try to prove this power supply was tied to my on record Prime, it was a joke. Total Joke and now we will be out of the power supply for maybe 10 days or more & she is leaving town in a few days. Plus, you get the joy of them sending you an RMA email that is like 3 pages long and looks like it was formatted by a 5th grader. Ugh.
Click to expand...
Click to collapse
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
BongoBong said:
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
Click to expand...
Click to collapse
Oh yeah, +1 for this. I've heard this works because of the temp lock on the charger. Sometimes it gets stuck and won't let it charge anymore. Good find. Someone give this man a thanks because I'm all out because of all of the ICS goodness going on in the Rezound forums lol
hairdewx said:
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
Click to expand...
Click to collapse
IIRC the prime has some abnormal voltage requirements so your mileage may vary there.
tdrussell said:
IIRC the prime has some abnormal voltage requirements so your mileage may vary there.
Click to expand...
Click to collapse
I don't think another adapter works. The transformer use to be able to charge via usb on the computer, but it took about 24 hours to fully charge from a computer usb port. The prime doesn't seem to charge at all, when I plug it in, it doesn't say "charging".
hairdewx said:
Since it's a usb plug adapter, can you use another usb plug from another device? I know I can switch plugs between my HTC, Sony Ericsson, and Motorola phones with the same usb plug adapter.
Click to expand...
Click to collapse
Nope... I tried one from an iPod, a Griffin, and a generic one. None would work. They do specifically mention in their manual only use "their" charger.. I dont care about stuff like that but turns out, the 3 I tried would not work
BongoBong said:
That does suck. Have you tried the freezer trick? Put it in a ziploc then put it in the freezer for like 15 minutes.
My charger "died" within like a week, but the freezer trick fixed it and its been going fine since then. After being in the freezer the thin plastic piece that has the actual prongs in it was displaced a few mm from the larger plastic piece, so I just pushed it back into place and it worked.
Worth a shot before sending it in if you haven't already
Click to expand...
Click to collapse
Gonna pass and here is why.. surely in that power supply is a motherboard or solder and if you freeze it and then heat it (as powers runs through) you can create fine hair cracks in the solder. So, it seems totally illogical to me.
Interesting, So which type or cable and power adapter should we buy for the prime if needed? we cannot use some "generic" kind?
I would just go ham on the tech support and make them send me one for free.
Sent from my Galaxy S2
I hammered the **** out of them about it just because they took so damn long for such a petty thing & how cheap the piece is and absurd amount of time and effort it will take, they weren't having it.
They and I all have bigger fish to fry, but I was just so annoyed by the interaction and amount of effort I now have to expend.
Awe man that sucks. What you need to do its call and act super crazy. Like change up your accent in between sentences, talk loud and then really soft. Yell at them and then pretend to cry and apologize for yelling. That usually makes em feel really bad and sorry for me and then they are like ok, we will make an exception.
Make sure you talking to high level support though, lower level ppl have no authority. Ask then what level they are and ask to be escalated. Be really nice to them too.
This actually works btw. Have gotten a hp laptop battery replaced after it was out of warranty, a early phone upgrade for my friend on att, and also a free slingbox dvr from dish.
Sent from my Galaxy S2
ravizzle said:
Awe man that sucks. What you need to do its call and act super crazy. Like change up your accent in between sentences, talk loud and then really soft. Yell at them and then pretend to cry and apologize for yelling. That usually makes em feel really bad and sorry for me and then they are like ok, we will make an exception.
Make sure you talking to high level support though, lower level ppl have no authority. Ask then what level they are and ask to be escalated. Be really nice to them too.
This actually works btw. Have gotten a hp laptop battery replaced after it was out of warranty, a early phone upgrade for my friend on att, and also a free slingbox dvr from dish.
Sent from my Galaxy S2
Click to expand...
Click to collapse
BWaaa ha ha LOL this is the trick I plan to use the next time I have to attend Jury Duty
I think the reason the others won't work is a lot of those smaller chargers for phones and things are 5 volt and the prime wants a 12 or 15 volt or something. At least I thought that's what the prime charger had listed in it's specs.
I suppose if radio shack had a generic wall usb charger listed higher it should work. The Prime/TF101 chargers are like $30...
Why do you have to pay for shipping?
There is something I don't understand here. Why do you have to pay to ship the unit to Asus if you didn't break it? I'd understand you'd have to pay to get it back if they discover that it broke because of you but why do you have to pay to get a warranty repair?
Lock-N-Load said:
Gonna pass and here is why.. surely in that power supply is a motherboard or solder and if you freeze it and then heat it (as powers runs through) you can create fine hair cracks in the solder. So, it seems totally illogical to me.
Click to expand...
Click to collapse
Are you worried about a catastrophic failure if your hypothetical situation occurs? Also considering it "freezing" is a bit off since you can't freeze a solid, you are simply cooling it.
Considering there are plenty of electronics that work outside in the winter without problems to their soldering as far as I am aware, I would think cooling your adapter shouldn't be a huge risk.
My USB Charger died as well... In fact It worked only 1 time !
I received my TF201 Wednesday (jan 18th) and the usb charger worked like a charm the first time. I played with the TF201 until the battery was at 1% and I plugged it on the charger then... nothing (no orange lights and no charging icons on the screen). I submit a RMA for this (and for the light bleeds, I'm so lucky).
Now I have to charge my TF201 with regular usb charger but It only charges the TF201 if it is turned off and it takes FOREVER to charge (after 12h of charging = 72%).
I wonder if it would charge faster if I plug on my computer (I got usb3 ports)...
Hello everyone. So I finally got my HTC Flyer and...the charging port is defective. I am beyond angry right now. I bought this off of eBay and currently am in the process of sending this unit back to the seller. (Well I messaged the seller about it). The bad thing is...I live outside of the US and paid extra to have this forwarded to me. Therefore I have to pay to forward this back to the US (this is where it's really pricey). :/ I am soo bombed right now. I do not want to try to fix this by buying the replacement part because that's expensive and I shouldn't have to do so since I now got this tablet. When I got the device (today) I noticed that the bottom of the device looked as though someone (previous owner) tried to open it. I ignored it though as everything else looked fine. Now I realized why it was like that.
Anyway, sorry for the rant. I am writing to find out if all HTC Flyers eventually have this problem. I do not want to get another one to find out the same problem exists. *sigh* I am so saddened by this because even if I do get an exchange, I am losing out with the shipping costs (fee to send device back to the US and then other device back to me) and my money is already low. Any advice on dealing with the situation would be appreciated.
Happened to my View. Probably the charging port connector chip got pushed back. If you are willing to open it (which is pretty simple 4 torx screws) all you have to do is pop the charge port chip back in. Test it. If its good put it together.
If not wait for other people advice about repair from HTC .
I called HTC. They said it would cost me about $290 or something. I can't remember exactly but but it was expensive (more than I even paid for the thing so that made no sense at all). They said that piece was attached to the motherboard so that's why it was that costly. I don't think that's even true since i saw the part selling for like $35. The eBay seller has a 30 day warranty so I'm going to use that to get my money back.
With my time with the Flyer, I really liked it a lot! the device feels strong and its really responsive. I want to get another one but I'm afraid the pins break on the other one too. I can't keep losing money on these shipping costs. Tbh, I'm surprised these devices would have such a flaw since they were at one point more costly than an iPad. I figured HTC was better than that.
@j510. The last pin of the charging port completely broke so that option is out. Its like 60% charged and I'm resisting using it because I can't charge it after it's dead. I love this thing ao much though. I want to explore it but I can't.
To anyone, is this a common fault of the device? It seems as though it is (from reading past forums). If it is, I may have to pass on this type of device which truly is sad since I bought it particularly for the pen functionality which few tablets have.
Uh...anyone? I'm sure this issue of defective charging ports has affected many.
I have a flyer and it's about a year old, got it at Best Buy. I have never had a problem with the charging port. Maybe someone put it in backwards when trying to charge the tab.
Sent from my GT-P7310 using xda premium
anthonbob said:
I called HTC. They said it would cost me about $290 or something. I can't remember exactly but but it was expensive (more than I even paid for the thing so that made no sense at all). They said that piece was attached to the motherboard so that's why it was that costly. I don't think that's even true since i saw the part selling for like $35. The eBay seller has a 30 day warranty so I'm going to use that to get my money back.
With my time with the Flyer, I really liked it a lot! the device feels strong and its really responsive. I want to get another one but I'm afraid the pins break on the other one too. I can't keep losing money on these shipping costs. Tbh, I'm surprised these devices would have such a flaw since they were at one point more costly than an iPad. I figured HTC was better than that.
@j510. The last pin of the charging port completely broke so that option is out. Its like 60% charged and I'm resisting using it because I can't charge it after it's dead. I love this thing ao much though. I want to explore it but I can't.
To anyone, is this a common fault of the device? It seems as though it is (from reading past forums). If it is, I may have to pass on this type of device which truly is sad since I bought it particularly for the pen functionality which few tablets have.
Click to expand...
Click to collapse
Have you tried a regular charger upside down? Just checking since its new to you. Micro usb works as well.
Sent from my EVO using xda premium
I tried the same USB cable that works with my Samsung phone. It did work (but I had to wiggle it a lot to get any charge). However, that was when the bent pin was there. It completely broke off so I am sure it's not the cable that's preventing the Flyer to charge. The seller is offering a full refund. I am only mad because of the shipping costs I have to pay and the time required to return the item.
anthonbob said:
I tried the same USB cable that works with my Samsung phone. It did work (but I had to wiggle it a lot to get any charge). However, that was when the bent pin was there. It completely broke off so I am sure it's not the cable that's preventing the Flyer to charge. The seller is offering a full refund. I am only mad because of the shipping costs I have to pay and the time required to return the item.
Click to expand...
Click to collapse
Yeah that sux my daughter broke her HTC EVO design charging port by using a Samsung charger it went in to far and separated from board, but sprint replaced it free through HTC one year hardware warranty.
Sent from my EVO using xda premium
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Just a little jab at our S3 owning friends..http://www.theinquirer.net/inquirer/news/2186006/samsung-galaxy-s3-handset-catches
mmm I wonder if Apple is already preparing another lawsuit against Samsung. After all they came first with their exploding iPhones!!
The link is broken but we all already know the article...
I'm 99% sure that this isn't samsung's fault but instead the user's. Also, the HTC One X has done this before.
See, all the of the damage was near the usb port. If a cheap charging cable shorts, this can happen easily. I know it said he never had USB plugged in, but he wouldn't get a refund if he said he was using a cheap charging cable so he probably lied. Also, why would the USB port randomly blow up and not the battery? It would be impossible for the USB port to blow up without a shorted/malfunctional charging cable inserted.
Maybe he really did have no charging cable in, if that's the case, it's a manufacturing defect.
If you're making hundreds of thousands of phones, you can expect one or two to be defective like that. And since this has happened with almost every phone (even our 3D's), you can't bash one manufacturer for it.
yousefak said:
The link is broken but we all already know the article...
I'm 99% sure that this isn't samsung's fault but instead the user's. Also, the HTC One X has done this before.
See, all the of the damage was near the usb port. If a cheap charging cable shorts, this can happen easily. I know it said he never had USB plugged in, but he wouldn't get a refund if he said he was using a cheap charging cable so he probably lied. Also, why would the USB port randomly blow up and not the battery? It would be impossible for the USB port to blow up without a shorted/malfunctional charging cable inserted.
Maybe he really did have no charging cable in, if that's the case, it's a manufacturing defect.
If you're making hundreds of thousands of phones, you can expect one or two to be defective like that. And since this has happened with almost every phone (even our 3D's), you can't bash one manufacturer for it.
Click to expand...
Click to collapse
I'm much more inclined to believe this. The damage is too concentrated and nowhere near where I'd expect it to be if it was actually a heat problem. I'm glad Samsung rushed to shut him up to prevent any sort of media backlash, but I really, really don't believe that he had nothing to do with what happened.
Maybe not intentionally, at least.
No matter who the manufacturer is I could just imagine the shock of seeing an article like this and the mad rush of trying to cover it up or quickly put a different spin on the whole event especially this early in a release. I'm sure there is a whole lot of finger pointing going on. I know it's only one phone but if we see some more....
If he had it in an in-car holster (as stated) im pretty sure he had it plugged into the charger (using nav or something) so it prolly was a faulty charger. A USB port doesn't explode without anything plugged into it. Only the battery can explode which obviously that's not the case. My question is why would u spend money on the lastest phone and then shortchange urself buying a cheap Chinese car charger?