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Hey guys,
When I bought my Omnia 2 with WM 6.1 on it, it worked great but when I went and installed the stupid PC studio software that came with the phone I tryed to update and now my phone has either a thing saying
"DOWNLOAD MODE!
Do not turn off.
It takes about 10 minuites."
or it will have a symbol of a phone connecting to a "!" next to a computer symbol.
I can no longer use this phone if anyone can help me it would be very much appreciated.
Thanks.
hahaha to funny bricked means it no longer turns on meaning you don't even get the download mode. its just like a useless brick. But anyways to the problem at hand, there is only one way to brick the omnia and that is if you flash the eboot which you have not done since it still works and turns on.
Unplug from USB cable and turn it of and/or take out the battery. Put the battery back in and plug it into your PC and try to update it with PC studio and see if it works it should not have an issue. Repeat the steps if it fails but this time start PC studio first and then plug in the omnia and see if that works.
If all else fails you need to get OCTANS and download the official firmware for your region or a custom firmware if you want. I'm assuming you have a I8000 which OCTANS is used to flash don't know if that is the case with other omnia 2 as well. Visit this site and look for OCTANS and all the firmware you need. Since you are flashing anyways i would recommend you flash JD3 ROMS so you have the latest. Either go official ROM or go Lite i myself am using tw2 lite ROM.
I went to that site and nothing on there says anything about "OCTANS" so could you possibly give me a link of some sort to what I need.
I've tried running PC Studio on XP and Vista with no luck on getting the computer to even see the phone anymore so I've just about given up on the whole thing.
heavywater said:
I went to that site and nothing on there says anything about "OCTANS" so could you possibly give me a link of some sort to what I need.
I've tried running PC Studio on XP and Vista with no luck on getting the computer to even see the phone anymore so I've just about given up on the whole thing.
Click to expand...
Click to collapse
Here is the Octans Downloader's latest version. Just run it (If you are using Windows Vista or 7, set compatibility mode to Windows XP SP2), select the appropriate parts in various slots, click Detect Device and then turn off and plug your phone into usb cable. It will detect the phone, then just press Start and wait for the process to complete.
In addition to these steps, you might also need to update activesync drivers and install Samsung CDMA Modem drivers if you are using Windows 7 or Vista. For more details, see this thread :
http://www.modaco.com/content/b7610-omnia-pro-b7610-modaco-com/299070/tut-flashing-rom-using-octans/
I hope you get back your phone soon!
Good luck and Cheers!
same problem - cannot flash: the phone is stuck with an image of a mobile device, a pc, and a (!) sign in between.
unable to hard reset, unabe to flash - octan does not detect the phone...
any chance to save my phone?
1. get the ROMs from modaco site.
2. Start Octans and follow the ROM update guide in modao.
3. Click detect in Octans.
4. Power off phone (remove battery and insert back in ur case).
5. connect phone to PC/laptop (do not use any usb hub).
6. u shd see the download button becomes ungrey. click it to flash.
the download button remains grey......
what OS are u using?
If it's vista or win 7 and whether it is 32bit or 64bit.
The solutions are at modaco.
i read modaco.
the device is stuck: when i turn it on, the screen shows only one image:
an image of a mobiel device, a pc, and in between a (!) sign.
cannot hard reset device, cannot do anything.
am using vista, and followed all protocol from modaco (first time was able to flash - thats how the device got bricked).
octans (or the pc) does not detect the device when i connect it to the - that is the problem...
OK I now have installed the CDMA drivers and i'm running OCTANS in XP SP2 mode what OS should I download to use with the phone and how big will it be?
Thanks so much for the help guys.
And btw is there any versions that will keep the samsung virtual keypad and things like that (not the damn cube though)?
like i menchioned get a lite ROM I use tw2 ROM's Garys are good to. I like tw2 ROM because they are totally stipped ROMS except for samsung dialer and SMS and he gives cabs of all the apps so people can restore what they use. Garys is also very nice lite ROM with the basic apps that mainly everyone uses. Its your choice really what you want you can install the JD3 stock ROM as well, but why? when these lite ROM's giuve you more RAM.
As for drivers you may need to search on the site i don't have the links because there are new updated drivers for windows 7 which should work on vista too. When using octans make sure to hit detect and then plug in the phone (phone must be off) then click start. You only need to flash the PDA unless other parts messed up during the update, you won't know till you flash.
Driver installation:
1.) Turn off Phone
2.) Plug into PC
3.) Let it install the default drivers
4.) Go into device manager
5.) Go under the phone menu
6.) Update drivers and follow the steps and when asked which location point to the driver you just downloaded.
flash i8000
PROBLEM-HEPL pls..
cannot flash: the phone is stuck with an image of a mobile device, a pc, and a (!) sign in between!
unable to hard reset, unabe to flash - octan does detect the phone, but flash phone image and error (the end)
octan write: [Setup:0] PDA Device removed.
[Setup] Windows XP
[Setup] Download Ram Size :41777920 bytes,(39 MB)
OnDeviceChange \\?\USB#VID_04E8&PID_6619#5&ed04620&0&4#{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835}
[Down] CSC Image.
[Down] MoviNAND Image.
[Down] Phone Image.
[CSC:0] Download start 0x0
[CSC:0] ----------------- Information of Multi CSC Image ------------------
[CSC:0] Verision:[I8000ATOIJ8]
[CSC:0] SalesCode:[ATO]
[CSC:0] Priority:[0x1]
[PDA:0] LANG_ID:[7][0405]
[Phone:0] Download to 0x0
[Phone:0] StartOffset: 0
[Phone:0] EndOffset: 16777216
[MOVINAND:0] Download start 0x0 and all!! :-(
I have win 7 32bit..driver install from modaco..octans (setting XP service pack3), restart..but cannot flash..HELP please? Soory, my bad english...
May be one of the experts of XDA-developers can solve this strange problem.
I bought a HTC 7 Mozart with T-Mobile branding in Germany, used it with another SIM card. I have a Windows 7 (32 bit) computer where Zune is installed. The connection with Zune was workding fine.
Then I flashed my phone with the 'Official HTC Europe 1.30.401.01_5.54.09.21_22.33b.50 ROM'. The phone is working fine, but it does not get recognized by the Windows device manager & Zune. So I carried out the following steps:
- formatted & reinstalled Windows 7
- installed Zune
- carried out ALL Updates in Windows & Zune till date
- flashed Mozart again, carried out hard reset
I guess, there's nothing more that one can do to start afresh. But still my computer & zune continue to refuse to recognize my HTC 7 Mozart (see attached screenshots).
This is what is displayed on my mobile right now:
Name: HTC 7 Mozart T8698
OS version: 7.0.7389.0
Firmware version: 2250.09.13001.401
Does anyone have the slightest clue, what went wrong? Is the ROM corrupted? Is some important element missing in the ROM? Is it possible to get a seperate driver file for Mozart (Zune.inf has proved useless so far)?
Thanks in advance
P.S.: In the meantime I tried the following:
- I flashed the phone again with an older ROM (RUU_Mozart_HTC_Europe_1.26.401.03_5.51.09.06_22.3 0.50_RELEASE). But the computer still cannot recognize Mozart.
- I also tried to use the WPSupportTool both under the old & the new ROM. Mozart WAS RECOGNIZED(!) in the USB connection mode in both the cases. The driver was loaded. Even Zune recognized it and popped up. The entry 'PD67199' could be seen in the Device manager. The tool itself could not do its updating job in both cases. Even after a restart the phone remained unrecognized in both cases.
update zune?
Thanks for your reply.
Well, as I have already mentioned I have already updated Zune. Zune & Windows are up to date. I forgot to mention that I had switched off the firewall as well just in case it was blocking the connection.
Is the windows mobile device update installed in installed programs?
Sent from my CorvusVegaRom_0.5 using Tapatalk
Still no progress
As my windows mobile device (Mozart) was not recognized at all, there is obviously no update installed in installed programs as well. In case you mean the Windows Mobile Device Center it seems to be up to date (Version 6.1.6965).
As I mentioned in my post, I tried to use the Windows Phone Support Tool as well. I have now attached the screenshots. As you can see while looking for the driver the computer recognizes the device to be 'Windows Mobile' and after recognizing it is listed as 'PD67100'. The Tool itself failed to update anything. Zune kind of recognized the phone but as the phone was not in a normal mode.
I still hope that someone out there is competent enough to identify the problem based on my detailed report and all the screenshots.
Still having an issue with this?
You definetely do not need the Windows Mobile Device Center.
Can you give it a shot after you uninstalled your wifi modems drivers?
Still no progress
Thanks for all the suggestions, but my situation is so hopeless that not even Microsoft or other 'experts' could help.
- I tried everything all over again with a brand new HTC data cable
- I tried uninstalling the wifi driver
But nothing works. I wish someone could just send me the 'top secret' driver file of Mozart. 'Zune.inf' has not helped so far. Or does someone have a 'magic' Zune.inf file? ;-)
Sorry i gave up 32-bit windows back in 2004 .
Can you go back to the original carriers ROM and give it another go?
solution ALMOST found
Well, after weeks of research & trial with different ROMs I think I have narrowed down the possibilities.
The problem seems to be the Zune/Windows LIVE account. Once you have used a device with Zune, it remains listed with both Zune & Windows LIVE account (check: setting > account > computers & devices as well as in devices.live.com).
Now one can add/delete upto 5 NEW devices every 30 days to the Zune account. In my case I already had 'HTC Mozart T8698' listed in Zune. If I had renamed the device BEFORE flashing the problem probably could have been avoided. After the update/flashing it is not being recognized at all probably because the name remains the same. But according to my Zune I can use a 'NEW' telephone on 25.05.2011. (See screenshot)
Now I have clicked the REMOVE button several times, but the device is not yet removed from the list. So I am not sure whether this means it will be removed only on 23.05.2011. In case I manage to remove it I will try out the connection on that date.
Does anybody have any idea on how to remove my device now? Or any other tricks to solve the problem?
hansmueller1968 said:
May be one of the experts of XDA-developers can solve this strange problem.
I bought a HTC 7 Mozart with T-Mobile branding in Germany, used it with another SIM card. I have a Windows 7 (32 bit) computer where Zune is installed. The connection with Zune was workding fine.
Then I flashed my phone with the 'Official HTC Europe 1.30.401.01_5.54.09.21_22.33b.50 ROM'. The phone is working fine, but it does not get recognized by the Windows device manager & Zune. So I carried out the following steps:
- formatted & reinstalled Windows 7
- installed Zune
- carried out ALL Updates in Windows & Zune till date
- flashed Mozart again, carried out hard reset
Click to expand...
Click to collapse
Hi,
I suppose that you flashed European ROM with cable way, no?
Regards, ansar
Europe ROM
Dear Ansar,
It's wonderful to finally hear from YOU. Now I feel a solution can be found.
Yes, I did flash the European version provided by you (OS version 7.0.7389.0, Firmware: 2250.09.13001.401). Earlier I had the T-Mobile-Germany original ROM and had no problem connecting to computer & Zune.
In the meantime I tried out many other ROMs also provided by you but the device is not getting recognized by either Windows or Zune. My Zune account (setting) is showing my device from the earlier usage (HTC 7 Mozart T8698) so I guess that might be causing some conflict - as the device name remains same even after flashing.
I hope you can come up with some tricks to solve the problem. Thanks again for personally looking into the matter.
hansmueller1968 said:
In the meantime I tried out many other ROMs also provided by you but the device is not getting recognized by either Windows or Zune. My Zune account (setting) is showing my device from the earlier usage (HTC 7 Mozart T8698) so I guess that might be causing some conflict - as the device name remains same even after flashing.
Click to expand...
Click to collapse
Hi,
If it was not recognized by windows then no new ROM flash will be performed
Can you try to connect to any available usb hub in your pc and see if zune can see it?
Regards, ansar
ansar.ath.gr said:
Hi,
If it was not recognized by windows then no new ROM flash will be performed
Can you try to connect to any available usb hub in your pc and see if zune can see it?
Regards, ansar
Click to expand...
Click to collapse
Hi Ansar,
Thanks for the quick reply. Well, I also tried out all the USB ports (Laptop: 3, Desktop: 6). Now I just tried out an external USB hub after seeing your message. But unfortunately that did not work as well.
I didn't quite understand what you mean by ...then no new ROM flash will be performed. Should I stop trying out any other ROM?
Regards
Hans
hansmueller1968 said:
Hi Ansar,
Thanks for the quick reply. Well, I also tried out all the USB ports (Laptop: 3, Desktop: 6). Now I just tried out an external USB hub after seeing your message. But unfortunately that did not work as well.
I didn't quite understand what you mean by ...then no new ROM flash will be performed. Should I stop trying out any other ROM?
Regards
Hans
Click to expand...
Click to collapse
Hi,
Your phone is recognized by windows drivers and you can flash ROMs using ROMUpdateUtility (not goldcard)
I thing you should flash again one of TMO_DE 1.23.111.01 or 1.25.111.02 or 1.28.111.03 ROMs
If so let me know the results before trying anything else
Regards, ansar
Hi Ansar,
Thanks again for your efforts. Just now I flashed TMO-DE 1.28.111.03 ROM, unistalled & reinstalled Zune (ran TuneUp utilities to clean registry in between). I logged in to Windows LIVE both in Zune & Phone.
Unfortunately the results are the same - i.e. the phone is still not recognized by the computer & Zune. Could you please send me the links to the other 2 ROM versions so that I can try out these as well?
Thanks & regards
Hans
hansmueller1968 said:
Hi Ansar,
Thanks again for your efforts. Just now I flashed TMO-DE 1.28.111.03 ROM, unistalled & reinstalled Zune (ran TuneUp utilities to clean registry in between). I logged in to Windows LIVE both in Zune & Phone.
Unfortunately the results are the same - i.e. the phone is still not recognized by the computer & Zune. Could you please send me the links to the other 2 ROM versions so that I can try out these as well?
Thanks & regards
Hans
Click to expand...
Click to collapse
Hi,
Since the pro is there after flashing the ROM, no other ROM can fix it
You should check with another phone of a friend of yours in your PC or check your phone in your friend PC
I think that the pro is probably in your PC operating system drivers with minor possibility to the phone hardware
Some times hard reset of the phone before flashing and then battery replacement can be of good help
Also be sure that immediately after a flash you remove usb cable, connect again and listen for the characteristic sound of connection
If this is ok then installed drivers are the problem
Regards, ansar
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
You are the man! Thanks for posting this!
littlewierdo said:
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Click to expand...
Click to collapse
Didn't work. I get caught in an endless loop where it keeps asking me to uninstall the previous version.
What do you mean "edit the KiesVersion.txt"?
bigmout said:
Didn't work. I get caught in an endless loop where it keeps asking me to uninstall the previous version.
What do you mean "edit the KiesVersion.txt"?
Click to expand...
Click to collapse
Ok, what you need to do is copy and paste the download link into a new tab in your browser. This should automatically give you a download dialog box (no need to browse a website). Download the app, its 90 megabytes and when it is done downloading, run it. Follow the on screen prompts.
This DOES work, I know, I did it on three different machines, all running Vista, XP, and Win7.
Alternatively, you can browse to where Kies is installed (C:\Program Files\SAMSUNG\Kies) and look for a file called KiesVersion.txt. Open this in Notepad and you will see one line at the top. Copy and paste the version number REPLACING whatever version is showing:
2.3.2.12064_9
(So you should have just one line showing the version number above).
Save and exit.
Note, if you choose the KiesVersion.txt method, Kies will not update correctly which is why I strongly recommend doing the first method first.
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
Thanks man. Your method worked for me!:good:
littlewierdo said:
Ok, what you need to do is copy and paste the download link into a new tab in your browser. This should automatically give you a download dialog box (no need to browse a website). Download the app, its 90 megabytes and when it is done downloading, run it. Follow the on screen prompts.
Click to expand...
Click to collapse
Yeah, I did all that. I downloaded the installer and clicked on it. It started installing, then asked me if I wanted to uninstall the old version of Kies. I said yes, and it started uninstalling.
And... that's as far as I can get. After that, it loops back and keeps asking me if I want to uninstall the old version of Kies.
littlewierdo said:
Alternatively, you can browse to where Kies is installed (C:\Program Files\SAMSUNG\Kies) and look for a file called KiesVersion.txt. Open this in Notepad and you will see one line at the top. Copy and paste the version number REPLACING whatever version is showing:
2.3.2.12064_9
(So you should have just one line showing the version number above).
Save and exit.
Note, if you choose the KiesVersion.txt method, Kies will not update correctly which is why I strongly recommend doing the first method first.
Click to expand...
Click to collapse
I'll try this -- thanks.
bigmout said:
Yeah, I did all that. I downloaded the installer and clicked on it. It started installing, then asked me if I wanted to uninstall the old version of Kies. I said yes, and it started uninstalling.
And... that's as far as I can get. After that, it loops back and keeps asking me if I want to uninstall the old version of Kies.
I'll try this -- thanks.
Click to expand...
Click to collapse
Maybe try uninstalling the version you have before you install the one I posted. Might be a version problem (my version that I had installed might be newer/older than yours).
Thx...i finally got it working
Sent from my SAMSUNG-SGH-I717 using xda premium
FINALLY!!!!!! Thank you so much! Downloading the newest version you posted finally got rid of the infinite updating issue plaguing me.
BTW I uninstalled the old version first before installing the new one since im seeing issues with replacing also
Sent from my Galaxy Nexus using Tapatalk 2
29% about 40 mins way to slow to download.
Edit: Received a timeout error damn!!!!!!!
Sent from my SAMSUNG-SGH-I717 using xda premium
Thank you for the debugging tip! This worked when I used it regularly. However, as soon as I went into download mode, it started the infinite connecting again! Any idea what is up with that?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
My phone still won't connect
Sent from my SAMSUNG-SGH-I717 using xda premium
whittakerh said:
Thank you for the debugging tip! This worked when I used it regularly. However, as soon as I went into download mode, it started the infinite connecting again! Any idea what is up with that?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
It has to do with the bizarre way Windows handles drivers.
EVERY phone state has to have a different 'driver' installed, although technically, it is using the same driver for each phone state..
The Note actually has five states, Download mode (this is the mode you would put your phone into to 'Odin' anything to it), Recovery mode (Clockwork recovery menu), Debugging mode (turn on USB Debugging) - also known as ADB mode, Mass Storage, and Wifi Direct (useful for connecting to your PC's files or public files on your phone using your PC - requires the PC to have wireless capability). Due to the way plug and play works, any device connected to your PC must put out a 'ping' to tell the OS what it is (a device name). Samsung has opted to really confuse everything by reporting a different device name for all these different states rather than doing what most devices do, a recovery mode and a mass storage mode (two states instead of the 5 Samsung is using).
Installing the samsung note driver via kies is sufficient to cover all the different states (windows just duplicates the driver for each new state it has not detected previously) but in order to cover every state the phone can possibly be in, you have to plug in the phone while the phone is in that state (ie. plugging it in with USB debugging on will install the drivers for ADB mode). One other note, just in case you are getting the brilliant idea to go ahead and -pre-install all of these different states, it has to be done for each USB port (each state) and Windows tends to remove unused drivers after a short period of time (if you havent put your phone in download mode and plugged in to your PC in awhile, chances are, Windows will have to reinstall the driver for this state again). This is why in the instructions I listed, I explain putting the phone into mass storage mode and then back into ADB mode - this forces windows to install the drivers for each state.
For those still having trouble with this, reboot your PC and try the instructions again. Pay very close attention to the system tray (the icons by your clock in the lower right corner - typically unless you moved your start menu).
MAKE SURE that windows FINISHES installing the driver for mass storage BEFORE you switch to ADB mode or you will have problems. BE PATIENT! Put your phone in mass storage and go get a coffee, do a cross word puzzle, take a shower, whatever. It takes anywhere between 30 seconds to 5 minutes to install the driver and if you interrupt the process, things become wonky until you reboot.
There will be an icon by the clock that is animated while the driver is installing (click it and it will tell you it is installing the driver). When it isnt animated, clicking it will tell you that windows finished installing the driver. DONT RELY ON THE ANIMATION! Click the icon and be sure it has installed.
Also, you cannot have Kies running while Windows is installing the driver. If you do, windows will correctly install the driver but Kies will never detect the phone. It is possible that shutting Kies down and restarting it (and repeating the steps I mentioned to get Kies to connect) may correct the issue but most likely, it will require a reboot and then you will have to run thru the steps I outlined again to get it to connect properly.
This is a combination of Windows and Samsung both. Windows could handle this so much better, Samsung could have reported the device as two possibilities instead of 5. But, what can I say, One company is Korean and one is American and they each like to do things their own way.
Thanks, OP - finally able to get the ICS update. This whole process was a complete cluster****. Samsung should work on that.
Edit: Guess I spoke too soon. Kies was able to recognize my Note and began the update process (i.e., asked me if I wanted to update, had to agree to whatever, etc.), but after it downloads the firmware and begins "preparing firmware upgrade components" to install the upgrade it loses the connection with the phone and restarts the whole process again. Kies doesn't say anything about losing the connection - the box that shows the status of the update just closes and Kies doesn't register any connected devices (though it starts the "connecting" process again a few seconds later. Any suggestions?
NickNaylor said:
Thanks, OP - finally able to get the ICS update. This whole process was a complete cluster****. Samsung should work on that.
Edit: Guess I spoke too soon. Kies was able to recognize my Note and began the update process (i.e., asked me if I wanted to update, had to agree to whatever, etc.), but after it downloads the firmware and begins "preparing firmware upgrade components" to install the upgrade it loses the connection with the phone and restarts the whole process again. Kies doesn't say anything about losing the connection - the box that shows the status of the update just closes and Kies doesn't register any connected devices (though it starts the "connecting" process again a few seconds later. Any suggestions?
Click to expand...
Click to collapse
Use the link I provided in the original post to download the updated version and stick it in a folder you can find.
Completely UNINSTALL Kies.
Unplug your Note from the PC.
Reboot your PC.
Reinstall Kies using the new version you downloaded.
After installing, reboot your PC.
After your PC has rebooted, go through the process of installing the Note drivers as I described in the original post (see below). Once you reach the step of putting the phone in USB debugging mode and have plugged it into your PC, wait until AFTER Windows has told you the drivers have been correctly installed. If Windows gives you an error that the drivers did NOT install correctly, reboot and try again. You need to pay attention to the icon in the system tray, click on it to see whether it is currently installing, whether it successfully installed, or whether it failed if you arent seeing the icon animation.
MAKE SURE to watch the icon near the clock, do NOT change the USB mode on the phone until AFTER windows has told you it has installed the driver for that mode.
AFTER you have enabled USB Debugging and plugged it into your PC, wait until AFTER Windows says that it successfully installed the driver, then, WITHOUT unplugging your phone, launch Kies and proceed to update your phone.
littlewierdo said:
Use the link I provided in the original post to download the updated version and stick it in a folder you can find.
Completely UNINSTALL Kies.
Unplug your Note from the PC.
Reboot your PC.
Reinstall Kies using the new version you downloaded.
Click to expand...
Click to collapse
Thanks for all of these suggestions. This makes complete sense but I'm still having a problem (Windows Vista 64):
- I uninstalled using Kies Uninstall tool
- I searched out and deleted all other Kies related files, including program data stored under the user profile
- I rebooted my PC
But... when I try to install Kies from the new .exe file, it goes back to the loop: uninstall / install / uninstall.
Is there something more that needs to be done to "uninstall Kies" completely? e.g. modify a registry?
PS about the "loop" it goes like this:
10 Pop up: Before you install the new version, you need to uninstall the old version of Kies
20 Me: OK
30 (it then uninstalls - allegedly)
40 Pop up: You will now install the new version.
50 Me: OK
60 goto 10
UPDATE (7/17):
I used a registry cleaning utility to wipe out Kies related keys in the registry. I was then able to install the new, downloaded version of Kies and successfully updated my phone. So... I assume the loop was caused by Kies not being able to properly uninstall itself. (Or... it could have just been me...)
There is a possibility of user account control getting in the way. Forgot to mention that before you run the installer, you need to right click on the exe and select the compatibility tab and then select 'run this program as administrator'. For whatever reason, some machines I have noticed that Windows doesnt always automatically detect when a program needs to be run as admin and it needs to in order to access everything it needs to.
Why arent people flashing ICS the way everyone else has been for months? Seems like its causing more problems than anything
Sent from my SAMSUNG-SGH-I717 using xda premium
Newer Version of Kies!
littlewierdo said:
Alrighty, two problems I ran into trying to get ICS up and running.
Problem number one is what I call the infinite Kies update loop where Kies will ask you to update, you do all the steps, and Kies AGAIN asks you to update to the same version you just supposedly did. The software has to be current in order for Kies to perform the update. Now, there are two ways to go about it:
You can either edit the KiesVersion.txt and just type in the current version to 'fake' Kies out
OR you can download the latest build HERE:
downloadcenter.samsung.com/content/SW/201110/20111024092325174/Kies_2.3.2.12064_9_7.exe
Doesnt matter if you have another version installed or not, the installer will guide you through the process and uninstall the previous version. Takes about 5 minutes to install the whole deal.
Problem number two is getting Kies to actually recognize your device instead of just 'connecting' forever.
The way to get around this is the following:
Shut down Kies
Unplug your phone, then ON YOUR PHONE, go to settings>Wireless and Network>USB Settings and enable mass storage (Ill fix the wording on this shortly as my phone is currently updating but its only one option). After doing so, it will tell you that USB Debugging needs to be disabled (I think it will do this automatically), hit the Continue box and then plug your phone in. YOU DO NOT need to tap the Connect phone button under the little Android guy that appears on your phone screen. Now, let Windows install the driver.
NOW, unplug your phone and go to Settings>Applications> and enable USB Debugging (its the last option in the applications menu) and let windows install the driver.
Now, launch Kies and it should only take about 30 seconds to connect.
Note that your phone MUST be in USB Debugging for Kies to upgrade the firmware (which is why the last thing we did was enable USB Debugging, your phone will already be in USB Debugging mode).
Hope this helps
Click to expand...
Click to collapse
This worked great to finally upgrade my Kies to Version 9.7, however there is a newer version 2.3.2.12064.10 available so when trying to update it once again goes into the loop. Any idea as to where to find this newer version?
Cubbump1 said:
This worked great to finally upgrade my Kies to Version 9.7, however there is a newer version 2.3.2.12064.10 available so when trying to update it once again goes into the loop. Any idea as to where to find this newer version?
Click to expand...
Click to collapse
I found this direct link at the German Samung website: downloadcenter.samsung.com/content/SW/201105/20110512115717796/Kies_2.3.2.12064_10_1.exe (Grrr...I am not allowed to post a working link since I am a new user. Sorry for that.).
Worked for me, but I had to remove the old version on my own before installing the latest version with this installer. Otherwise it got stuck in the infinite uninstall loop.
THE PROBLEM HAS BEEN SOLVED!
If you have the MTP usb device driver error (code 10), then scroll down and try what worked for me.
Sparrow245 said:
So, I used Odin to reset my vibrant back to stock 2.1. I then tried to get it to 2.2 using Samsung Kies, but when ever I try to use it, MTP Device fails to install. Anyone know how to get the driver to install / work correctly so that I can use Kies? Thank you in advance.
Click to expand...
Click to collapse
You should really avoid using kies if possible. It is notorious for hard bricking phones, meaning they become paper weights if something goes wrong. You should install clockwork mod recovery and install a custom 2.2 ROM, there are literally tons to choose from and they are pre-rooted. Some of the custom ROMs have odin images so you could actually skip the clockwork recovery step. I'll link you to the 2.2 ROM I'm using or you can search for something different. Here is Axura 2.2, use the odin image in the 3rd post http://forum.xda-developers.com/showthread.php?t=1787267.
EDIT- if you also need drivers for your phone then go here http://forum.xda-developers.com/showthread.php?t=728929
Sent from my SGH-T959 using Tapatalk
If you want 2.2 (Froyo) installed on your Vibrant, like the other poster said, there are literally tons of great builds.
Here is a link to one that I really liked, it had great battery life, and overall good performance. Bionix V - http://forum.xda-developers.com/showthread.php?p=21324042
As stated above, please avoid using the Kies software, it generally creates many more problems than it is worth.
I've used Kies many times, so I know what I'm doing. But apparently this time something about the MTP driver isn't going alright. Could be that I have this fairly new computer? I've already tried installing the vibrant drivers, but for what ever reason I keep getting a code 10 error for the MTP usb device. :/
Well if your not doing so already, try running the program as administrator.
However, not sure why you are so hell bent on running the stock Froyo via Kies, when there are so many other amazing Froyo/GB/ICS/and now JB custom ROMs that work MUCH much better, and have way better support than Samsung could ever provide.
However, to each his own. Good luck to you with your endeavors!
Which ROM I want has nothing to do with my question. The problem is the MTP usb device, which apparently fails to start. (Code 10)? I've seen that it's a common problem, but there isn't any one definite answer. I was hoping maybe someone here knows how to fix it?
I know the thread is for a tablet, not sure which version of windows your running, but maybe something lime this is what you are looking for: http://forum.xda-developers.com/showthread.php?t=1150211
Sparrow245 said:
Which ROM I want has nothing to do with my question. The problem is the MTP usb device, which apparently fails to start. (Code 10)? I've seen that it's a common problem, but there isn't any one definite answer. I was hoping maybe someone here knows how to fix it?
Click to expand...
Click to collapse
Google code 10 error mtp
You should find a link that says fixed code 10 mtp error Samsung galaxy
It is a post on android forums or phandroid??? You should see it and it should fix your error.
sent from my magic box to yours
Ah! Finally found a solution! Not sure if this will work for everyone, but it worked for me.
1. Plug up your phone like usual. Connect with Samsung Kies. Obviously, you will get get MTP code 10 error.
2. Go to the device manager, and then uninstall the driver. Unplug your phone.
3. Go to c:\windows\system32\drivers and rename wudfrd.sys and winusb.sys to wudfrd1.sys and winusb1.sys respectively.
3. Plug your phone back in, and connect with Kies.
4. The computer will try and install the driver again, but fail.
5. Go to the device manager again, and attempt to update the driver. It should fail, and you should get a (code 28) error this time. Make sure you have a code 28 error!
6. Go back to c:\windows\system32\driver and rename the 2 files back to it's original names.
7. Go to c:\windows\inf and look for a file named wpdmtp.PNF. Take the file, and move it somewhere else (like your desktop) don't delete it.
8. Now go to the MTP usb device again, and attempt to update drivers. It should update, and recognize your device now.
This is what worked for me, I don't know if it will work for you. I'm not responsible for anything that goes wrong.
Sparrow245 said:
I've used Kies many times, so I know what I'm doing.
Click to expand...
Click to collapse
When kies hard bricks your phone I'll be here to say I told ya so. Its really an unnecessary risk but its your phone, good luck.
Sent from my SGH-T959 using Tapatalk
@sparrow, that's exactly what I read but it was to much to type.
sent from my magic box to yours
Please Help
hey man did you ever get the MTP driver to start? I am still at a loss with this myself.
Sparrow245 said:
Which ROM I want has nothing to do with my question. The problem is the MTP usb device, which apparently fails to start. (Code 10)? I've seen that it's a common problem, but there isn't any one definite answer. I was hoping maybe someone here knows how to fix it?
Click to expand...
Click to collapse
Sparrow245 said:
Ah! Finally found a solution! Not sure if this will work for everyone, but it worked for me.
1. Plug up your phone like usual. Connect with Samsung Kies. Obviously, you will get get MTP code 10 error.
2. Go to the device manager, and then uninstall the driver. Unplug your phone.
3. Go to c:\windows\system32\drivers and rename wudfrd.sys and winusb.sys to wudfrd1.sys and winusb1.sys respectively.
3. Plug your phone back in, and connect with Kies.
4. The computer will try and install the driver again, but fail.
5. Go to the device manager again, and attempt to update the driver. It should fail, and you should get a (code 28) error this time. Make sure you have a code 28 error!
6. Go back to c:\windows\system32\driver and rename the 2 files back to it's original names.
7. Go to c:\windows\inf and look for a file named wpdmtp.PNF. Take the file, and move it somewhere else (like your desktop) don't delete it.
8. Now go to the MTP usb device again, and attempt to update drivers. It should update, and recognize your device now.
This is what worked for me, I don't know if it will work for you. I'm not responsible for anything that goes wrong.
Click to expand...
Click to collapse
This is the steps used to fix.
Sent from my SCH-I535 using xda premium
Now is really solved.
For some reason, any of those options helped me to make it work:
- Reinstall Windows Media Player
- Remove registry key
- Clean up old usb drivers
- re-install 100 times drivers from Verizon, Samsung. Even old versions.
- Install from Windows Update. I tried to do that 1000 times. Gosh!
- enable UMT access (mass storage) on the phone.
The only thing that worked was, for some reason , getting the drivers from a random computer that was the only computer that worked.
Windows 7 x64
Attached the files. Go to the devices manager and update the drivers.
Israel Leite
Sparrow245 said:
Ah! Finally found a solution! Not sure if this will work for everyone, but it worked for me.
1. Plug up your phone like usual. Connect with Samsung Kies. Obviously, you will get get MTP code 10 error.
2. Go to the device manager, and then uninstall the driver. Unplug your phone.
3. Go to c:\windows\system32\drivers and rename wudfrd.sys and winusb.sys to wudfrd1.sys and winusb1.sys respectively.
3. Plug your phone back in, and connect with Kies.
4. The computer will try and install the driver again, but fail.
5. Go to the device manager again, and attempt to update the driver. It should fail, and you should get a (code 28) error this time. Make sure you have a code 28 error!
6. Go back to c:\windows\system32\driver and rename the 2 files back to it's original names.
7. Go to c:\windows\inf and look for a file named wpdmtp.PNF. Take the file, and move it somewhere else (like your desktop) don't delete it.
8. Now go to the MTP usb device again, and attempt to update drivers. It should update, and recognize your device now.
This is what worked for me, I don't know if it will work for you. I'm not responsible for anything that goes wrong.
Click to expand...
Click to collapse
Thanks a ton...saved my day.
When I plugin my Lumia 920 to a Win8 64bit PC I get an error 'USB device not recognised'. I've tried the following but with no luck:
- Changed the USB cable
- Tried a different USB port including one on the back
- Used a different PC (Win8 32bit & OSX on a MBP)
- Restarted the phone whilst connected
- Checked for Updates with the phone connected (both on phone and PC)
- Removed the 'Upperfilters' registry entry
- Installed the Windows Phone 8 app (both desktop and metro)
- Installed the Nokia PC Suite
- Reinstalled Windows
- Reset the phone (Factory restore)
The phone seems to charge ok via USB but never connects. It doesn't even appear in Device Manager so there's no drivers for me to remove and/or update. The EventLog says 'PnPDriverNotFound'. Anyone got an idea of what could be wrong?
@MrJamesMoore
Is your phone a true Lumia in the respect that it has a factory ROM and is not a developer model or other? Sounds to me like the PC is not able to identify the phone as a Lumia and does not know what it actually is and therefore does not know what driver to load for it.
Hmmm, this is interesting...
U might want to try installing Nokia Care Suit. After instllation complete go to the installation folder, and head to the Drivers directory. U have several drivers there, install everything, and then try to connect it.
Solarenemy68 said:
Is your phone a true Lumia in the respect that it has a factory ROM and is not a developer model or other? Sounds to me like the PC is not able to identify the phone as a Lumia and does not know what it actually is and therefore does not know what driver to load for it.
Click to expand...
Click to collapse
Yes that's what I was thinking. It was a promotional phone so maybe it's not a factory ROM? Is there a way to check? I guess more importantly, is there a way to install a factory ROM on it? I'm located in Australia if that matters. Everything else about the phone works great but not being able to transfer my full res videos off it is a pain.
Thanks for the reply!
@MrJamesMoore
miodrage said:
Hmmm, this is interesting...
U might want to try installing Nokia Care Suit. After instllation complete go to the installation folder, and head to the Drivers directory. U have several drivers there, install everything, and then try to connect it.
Click to expand...
Click to collapse
That didn't work either but thanks for the suggestion. Even with all the drivers installed the PC (and Care Suite) still can't see the phone; still get the USB not recognised error
Without being able to connect in anyway I guess it's impossible to flash the phone any put another ROM on?
Hmmpfff...
It is not a developer phone because they didn't have GSM radio in them, WiFi only. So that is out of the question.
I have one more suggestion, and if that fails, I would suggest u go to Nokia directly and ask what to do, maybe even a replacement.
So, try to find some1 with Win7 on his/her PC, and try to connect the phone. If that goes as it should,u can install win7 on ur PC and have a dual boot machine.
To check the info about ur phone u would have to connect it to Nokia Care Suit, however, that is not an option ATM.