[Q] How to check if i9100 is refurbished or new - Galaxy S II Q&A, Help & Troubleshooting

Is there any way to check i9100 if it refurbished or new.

terminator1983 said:
Is there any way to check i9100 if it refurbished or new.
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Why do you think it's second-hand?

gastonw said:
Why do you think it's second-hand?
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I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.

terminator1983 said:
I asked bcoz what i have heard from people here that the local market shops are selling repacked Chinese refurbished phones not original Samsung refurbished in same packing like the new one and are claiming that the phone is the new Samsung i9100. So what can we call a device that is not refurbished by Samsung but by some other source and they may have installed cheap parts to make the device work again.
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Check kernel version.
Also provide a screen of inside of device(behind battery).

TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
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Click to collapse
I have not bought it yet.The point to post this thread was to know that what should i look for before buying the phone to make sure that the device i am buying is not a refurbished one that was refurbished by some other source than Samsung.

TheATHEiST said:
Check kernel version.
Also provide a screen of inside of device(behind battery).
Click to expand...
Click to collapse
I have also googled about it and found out a code that shows the recondition status ##786# .Is this code working with i9100 and will this code show yes if the phone was refurbished by some other source than Samsung. I would also like know is there any Samsung website that shows warranty status like apple in which serial number can be entered to check the status or any other websites like the one i use for apple devices in which if we enter iphone serial it shows the complete information of the device like when the device was manufactured etc.

Hum....you'll know by exploring the device.
Get it from a reliable store.
You are already thinking too much.
Sent from the little guy

Related

[Q] Is there any way to check device is new or not?

Can you tel me is there any way to understand is device new or factory refurbished ?
I bought it in ebay but when I recieved item I suspect that it is refurbished. So I want to find it out.
V-ctor said:
Can you tel me is there any way to understand is device new or factory refurbished ?
I bought it in ebay but when I recieved item I suspect that it is refurbished. So I want to find it out.
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Click to collapse
As far as I know, no.
You can call motorola and ask them. They will be able to tell you.
Sent from my MB860 using XDA Premium App
V-ctor said:
Can you tel me is there any way to understand is device new or factory refurbished ?
I bought it in ebay but when I recieved item I suspect that it is refurbished. So I want to find it out.
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Click to collapse
unlikely, you bought it off ebay so it's likely used, even so you've used it already since you've had it. Only way I can see if motorola can tell you since the IMEI would have been registered to another motoblur account before.
Thank you for your answers
mysticdrew said:
Only way I can see if motorola can tell you since the IMEI would have been registered to another motoblur account before.
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Click to collapse
And how I can check it? Only call to Motorola?
I always though it was odd that this phone didn't have a total call timer. Every previous cell phone I ever had had that...
I chated with motorola support yesterday. They can't help too. The only thing that thay can provide me is MSN number ohh and warranty period. These things you can find in their site by yourself.
They advise to ask all detailed information in the store where you bought the item. It's impossible for me.
So the only one way is trust to your seller ))))
What does it matter along as it looks new and runs well with a good warranty?
Sent from my MB860 using XDA App

Anyone speak German please help

Hello,
I got my Lumia 800, and it's charging at the moment. But when I bought the phone from Amazon through FGS Trading, the box it came with has a sticker on it in German. It says:
"Neuwertig, gebrauchtes
Ihre Qualitätskontrolle 35"
Gebrauchtes means used...so does it mean I bought a new phone, but was given a used one?
hawc1506 said:
Hello,
I got my Lumia 800, and it's charging at the moment. But when I bought the phone from Amazon through FGS Trading, the box it came with has a sticker on it in German. It says:
"Neuwertig, gebrauchtes
Ihre Qualitätskontrolle 35"
Gebrauchtes means used...so does it mean I bought a new phone, but was given a used one?
Click to expand...
Click to collapse
Translated: As good as new, used their quality control 35
sHaHiN786 said:
Translated: As good as new, used their quality control 35
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Click to collapse
Does that mean the phone isn't actually new? Seller said it was new...
hawc1506 said:
Does that mean the phone isn't actually new? Seller said it was new...
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Click to collapse
It means mint condition too, kind of weird, but it states it's new yeah, but used to check some sort of quality control, maybe they opened it up to check.
sHaHiN786 said:
It means mint condition too, kind of weird, but it states it's new yeah, but used to check some sort of quality control, maybe they opened it up to check.
Click to expand...
Click to collapse
Ah that's interesting to hear...Pesky Germans : )
But why is Gebrauchtes also printed on the label?
For me this sounds like it's not new. Looks more like a refurbished one that has gone through quality control to assure it's like new.
Maybe Nokia support would be able to tell using the phones IMEI?
-obiwan- said:
For me this sounds like it's not new. Looks more like a refurbished one that has gone through quality control to assure it's like new.
Maybe Nokia support would be able to tell using the phones IMEI?
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Click to collapse
That's what I'm thinking. I contacted the seller and we're going to sort this out.
At this point, it doesnt even matter right now because the phone won't turn on anyway Spent eight hours yesterday doing every trick/button combination possible.
I'll take it to the Microsoft store to see if they can do something.
hawc1506 said:
That's what I'm thinking. I contacted the seller and we're going to sort this out.
At this point, it doesnt even matter right now because the phone won't turn on anyway Spent eight hours yesterday doing every trick/button combination possible.
I'll take it to the Microsoft store to see if they can do something.
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Click to collapse
Try a Nokia store, or you can arrange a repair if your phone has a warranty (which it should have). Check Nokia care online.
sHaHiN786 said:
Try a Nokia store, or you can arrange a repair if your phone has a warranty (which it should have). Check Nokia care online.
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Unfortunately, the U.S. doesn't have Nokia stores. I went to the Microsoft store and they weren't able to do anything.
I've contacted both Nokia and the Amazon seller. We'll have to see how this works out. I waited all of my spring break for a phone that won't turn on!
At least I'm still very satisfied with how well it's built. It's like an Alfa Romeo. Won't work, but take one look at it and all the negatives will be forgotten.
Meanwhile, I'll live with my HD2.
hawc1506 said:
Unfortunately, the U.S. doesn't have Nokia stores. I went to the Microsoft store and they weren't able to do anything.
I've contacted both Nokia and the Amazon seller. We'll have to see how this works out. I waited all of my spring break for a phone that won't turn on!
At least I'm still very satisfied with how well it's built. It's like an Alfa Romeo. Won't work, but take one look at it and all the negatives will be forgotten.
Meanwhile, I'll live with my HD2.
Click to expand...
Click to collapse
http://www.nokia.com/us-en/support/troubleshooting/warranty?c=1
Here's the link to check regarding the warranty and repair services, they should have the phone or in your case a replacement back to you in around a week, as mine is coming to me on Monday. An American who knows the beauty of an Alfa, sweet.
If you bought it on Amazon, just return.
sHaHiN786 said:
http://www.nokia.com/us-en/support/troubleshooting/warranty?c=1
Here's the link to check regarding the warranty and repair services, they should have the phone or in your case a replacement back to you in around a week, as mine is coming to me on Monday. An American who knows the beauty of an Alfa, sweet.
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Click to collapse
Of course, I'm waiting for Alfa to make its return to the U.S.
I tried doing a search, and this popped up:
"Device was not designed for the US market:
We do not have the capability to repair devices that were not designed for the US market. Please check the warranty information that was included with your device and/or please contact your point of purchase. If you purchased the device in the US and you determine that your device came with a US warranty, please contact Nokia Customer Care at 1-888-665-4228 for information. Please include a copy of your proof of purchase that confirms the device was purchased in the United States and a copy of the in box US warranty documentation when you send your device in for repair."
It makes sense, since my particular unit was imported from T-mobile in Germany by the seller. Maybe I should've shelled out the extra $50 for the Amazon-certified international one.
Itaintrite said:
If you bought it on Amazon, just return.
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I think this might be my only solution at this point.
hawc1506 said:
Of course, I'm waiting for Alfa to make its return to the U.S.
I tried doing a search, and this popped up:
"Device was not designed for the US market:
We do not have the capability to repair devices that were not designed for the US market. Please check the warranty information that was included with your device and/or please contact your point of purchase. If you purchased the device in the US and you determine that your device came with a US warranty, please contact Nokia Customer Care at 1-888-665-4228 for information. Please include a copy of your proof of purchase that confirms the device was purchased in the United States and a copy of the in box US warranty documentation when you send your device in for repair."
It makes sense, since my particular unit was imported from T-mobile in Germany by the seller. Maybe I should've shelled out the extra $50 for the Amazon-certified international one.
I think this might be my only solution at this point.
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Ouch! I should've known that, it's not out in the US yet, it's a European device, yup, sorry, that's the way to go. Hope it goes well.
sHaHiN786 said:
Ouch! I should've known that, it's not out in the US yet, it's a European device, yup, sorry, that's the way to go. Hope it goes well.
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Click to collapse
Thanks
The Lumia 800 is sold in the U.S. at Microsoft Stores, but it only comes in a bundle with speakers and headphones for $800 (about £500). Amazon sells the international unlocked version for $550. As far as I know, they're the same version, except Microsoft won't sell the phone separately.

[Q] determine country of origin from IMEI?

I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
Try checking the CSC. You can find it by either way:
1) By connecting to KIES and checking the code (3 alphabets).
2) By going to the dialler on the phone and pressing *#1234#.
Again, I'm trying to see if this can be determined without opening the box. I have the IMEI code, which is on the sticker outside the box. Do you know how I can determine the country of origin from the code? The FAC is 05. Thanks!
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
beetmonger said:
I purchased a GS3 from newegg and I'm trying to work out the country of origin for warranty service. Here's the kicker: I'm trying to do this without opening the box and voiding their return policy as I haven't decided whether to keep it.
(Basically, newegg told me it was new-in-box, but later said it might have been 3rd party unlocked with no warranty other than that provided by their vendor in the US. So I'm trying to independently verify the country of origin and warranty status since newegg is no help.)
I'm still new at this, but would the Final Assembly Code portion of the IMEI tell me the country of origin?
I also tried looking up the IMEI and found the issuer was British Approvals Board of Telecommunications. I thought this might mean that it's a British handset, but that might be a bit of a leap.
Click to expand...
Click to collapse
Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
Thanks for all the advice, though I'm still hoping that someone can tell me which country is identified by the Factory Assembly Code 05.
gee2012 said:
Just call Samsung customer servic in your country, i did and they can tell you from the imei number the country of origin.
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Click to collapse
I've called Samsung US three times. And tried their chat bot. And tried Samsung in Australia and the UK. No luck.
JJEgan said:
http://www.numberingplans.com/?page=analysis&sub=imeinr
All you can do .
jje
Click to expand...
Click to collapse
Tried that, too. Didn't have it in the database.
johku12 said:
That's not possible but why don't you have warranty from the shop where you purchased it? If there is some kind weird warranty thing going on juat retutn it and invest few more bucks to the device from trusted dealer
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
In brief, it appears that newegg gets their phones from a third party rather than direct from Samsung. That doesn't mean the phones aren't new, but they don't know (or won't tell) the country of origin. I'm pretty sure it's somewhere in Central or South America.
Just to follow up: I called Samsung again and this time got someone with a brain who looked up the IMEI and told me the phone is of British origin. Of course, then she gave me the number for Samsung's Canada office...
Anyway, I called Samsung UK and was able to verify not only that it is a British phone, but that it has an extended warranty good through August 2014. Not sure how that happened, but not going to complain, either!
I have order one from Newegg also. HAVE YOU TRIED IT YET? Does it work? Never had problems with Newegg on warranty before.
It works and appears to be new. I've been pretty happy with it so far, but I probably wouldn't order from newegg again since they make you click through a disclaimer that phones might not be new.
Sent from my Transformer TF101 using Tapatalk 2
hmm might have to give this a try to see where my S3 came from, does this mean the country where it was meant to be sold, not where it was manufactured right?
it's just that grey market imports are rampant here in Hong Kong and you can't tell if its been repackaged with the correct adapters and language manuals etc.
Bottom Line
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
cellrookie said:
Bottom line, there is no guarantee of of any cell phone you buy being what is claims to be. If you buy online, realize that if you are getting a killer deal, something is amiss. Cell phones are just like perishables, they do drop as they get older, but there is little difference in price between Amazon, New Egg, etc. If you find a seller selling $100 cheaper than everyone else, something is sketchy. If someone wants to take a used phone and make it look new, you will never know the difference. Buy your cell phone from somewhere that gives you a warranty, better if it is an actual local store or someone you trust.
Click to expand...
Click to collapse
wow, that's quite a thread necro! the problem for US customers is that the international S3 isn't sold in local stores or by carriers.

[Q] Bricked Chinese Galaxy S3 LTE. Can Samsung Europe (France) fix it for me ?

I ****ed up with a custom rom and the screen is bricked (touchpad won't work at all no matter what rom I install).
I bought the phone during a trip to China, but I live in France right now and I would like to pay for a new motherboard.
On the Samsung France website, it says they don't accept phones bought outside Europe for warranty. I don't have a warranty so, I don't really care. I just want to pay for a new motherboard and get this damn phone fixed.
Is it possible in your opinion ? Thank you very much for your insight!
masahirodono said:
I ****ed up with a custom rom and the screen is bricked (touchpad won't work at all no matter what rom I install).
I bought the phone during a trip to China, but I live in France right now and I would like to pay for a new motherboard.
On the Samsung France website, it says they don't accept phones bought outside Europe for warranty. I don't have a warranty so, I don't really care. I just want to pay for a new motherboard and get this damn phone fixed.
Is it possible in your opinion ? Thank you very much for your insight!
Click to expand...
Click to collapse
if it is not a chinese copied GS3, you have the chance of getting a new mother board. but if it is, just buy a genuine GS3.
sriram231092 said:
if it is not a chinese copied GS3, you have the chance of getting a new mother board. but if it is, just buy a genuine GS3.
Click to expand...
Click to collapse
It definitely isn't a fake GS3, double checked that before buying!
However they should do a paid for repair no problem if not then use another repair centre .
jje
masahirodono said:
It definitely isn't a fake GS3, double checked that before buying!
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Click to collapse
Why do u want to replace yr mobo when yr digitizer(touchscreen) is not working??? The touch screen comes together with the LCD and the frame as well its easy to change makes yr phone brand new again I changed mine. Don't try to just replace the glass although some has succeeded albeit a small percentage. Goodluck
ndmuni said:
Why do u want to replace yr mobo when yr digitizer(touchscreen) is not working??? The touch screen comes together with the LCD and the frame as well its easy to change makes yr phone brand new again I changed mine. Don't try to just replace the glass although some has succeeded albeit a small percentage. Goodluck
Click to expand...
Click to collapse
Yeah well, I'll give it to Samsung and get it repaired so, I don't know too much about the details. If it's the screen then perfect!

[Q] How to know my replaced motheroard is new not any 2nd hand ?

well i my S3 got screwed and its already out of warranty.. so i went to the local repair shop and he said he'll replace the motherboard.
Now my QUESTION is : How will i know if the motherboard he is replacing will be Brand New and not from any other Second hand phone or any used one....
I asked him .. he said it'll be new.. but still i have a doubt about it... as i am paying the price of NEW one..
So how to make sure the replaced motherboard is brand NEW not swapped from any older one ??
You could ask him for the bill or shipment papers that came with the board from samsung or from wherever he got it from.
If its official it should have a serial number or imei that you could verify.
Ask for the packaging it came in.
If it is not new, maybe you could get a reasonable discount.
After all a working mainboard is just as good bee it new or second hand.
Sorry for the bad english.
Cheers.
costin85 said:
You could ask him for the bill or shipment papers that came with the board from samsung or from wherever he got it from.
If its official it should have a serial number or imei that you could verify.
Ask for the packaging it came in.
If it is not new, maybe you could get a reasonable discount.
After all a working mainboard is just as good bee it new or second hand.
Sorry for the bad english.
Cheers.
Click to expand...
Click to collapse
Thanks !! but can i check with brickbug app if its still insane or not..
I mean if new motherboard will must be non-insane i guess... or it could be insane ??
who knows?
It could be from an older stock or brand new stock.
Thats the downside off mass prudoction in your case.
You can always verify it with those apps.
Until you have it in your hands it is a 50-50 gamble.
Hope you get what you want.
Let us know how it ends up.
Cheers.
costin85 said:
who knows?
It could be from an older stock or brand new stock.
Thats the downside off mass prudoction in your case.
You can always verify it with those apps.
Until you have it in your hands it is a 50-50 gamble.
Hope you get what you want.
Let us know how it ends up.
Cheers.
Click to expand...
Click to collapse
Well i think i can't do nothing about it..
I will make sure from him at least assure me that it won't become dead again soon
atleast will be good for 1.5 years ..
today he said to come tomorrow as he was busy putting IMIEI number on the motherboard..
IF it means that ITS NEW MOTHERBOARD ??
NEW MOTHERBOARD= have to regsiter new IMEI ???
or he'll put my old IMEI from dead Motherboard to new one ??
as the older motherboard is already dead then how do old IMEI is transferred to new one ??
Well from this i think that ITS NEW MOTHERBOARD AS NEW MOTHERBOARD HAVE NO IMEI AT DEFAULT and YOU HAVE To MANUALLY PUT IT IN ??
galaxys2s said:
today he said to come tomorrow as he was busy putting IMIEI number on the motherboard..
IF it means that ITS NEW MOTHERBOARD ??
NEW MOTHERBOARD= have to regsiter new IMEI ???
or he'll put my old IMEI from dead Motherboard to new one ??
as the older motherboard is already dead then how do old IMEI is transferred to new one ??
Well from this i think that ITS NEW MOTHERBOARD AS NEW MOTHERBOARD HAVE NO IMEI AT DEFAULT and YOU HAVE To MANUALLY PUT IT IN ??
Click to expand...
Click to collapse
Not necessarily as I think u can replace the imei.
Edit: No caps btw.
Sent from my GT-I9300 using xda app-developers app

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