[Q] Messaging app issues - Galaxy S III Q&A, Help & Troubleshooting

So for the past few weeks my messaging app keeps crashing, no my app isn't overflowed with texts because i clear my texts every 5-6 hours, but there are random times when i receive a text message and as soon as i open it and respond the text message history goes blank and when i press the back button it shows that i have no messages at all. Then when i press back again my message app doesn't exit and it crashes. and when i try to go back into my message app there are no messages and i still get the same problem of not being able to exit the app. The only way to fix it is to restart the phone, however the issue comes back randomly after a few days.
Yes I have tried wiping everything, and also tried changing roms, but no luck.
Anyone know a solution to this problem?

Ask in the correct section next time.
Are you saying that you did a factory reset and flashed a completely stock ROM via Odin and you still have the issue?

Try another messaging app .
jje

CherryBoi said:
So for the past few weeks my messaging app keeps crashing, no my app isn't overflowed with texts because i clear my texts every 5-6 hours, but there are random times when i receive a text message and as soon as i open it and respond the text message history goes blank and when i press the back button it shows that i have no messages at all. Then when i press back again my message app doesn't exit and it crashes. and when i try to go back into my message app there are no messages and i still get the same problem of not being able to exit the app. The only way to fix it is to restart the phone, however the issue comes back randomly after a few days.
Yes I have tried wiping everything, and also tried changing roms, but no luck.
Anyone know a solution to this problem?
Click to expand...
Click to collapse
Had the issue when I first got my phone. Solved it by doing a full wipe (including wiping the internal storage)
Sent from my GT-I9300 using Tapatalk 2

Glebun said:
Ask in the correct section next time.
Are you saying that you did a factory reset and flashed a completely stock ROM via Odin and you still have the issue?
Click to expand...
Click to collapse
Okay sorry about that.
I don't think I've tried flashing via odin. Maybe I'll give it a go.

JJEgan said:
Try another messaging app .
jje
Click to expand...
Click to collapse
I have tried Go messenger and it would freeze and die just like the stock one.

Related

Google Voice sometimes locks up while sending message

Google Voice sometimes freezes when I send an SMS. It will show "sending...", with the down arrow showing on the right side. Then, the app will cease to function.
The message will have actually sent, but Google voice hangs as described. Pressing the back button does nothing, and there is a long pause between hitting the home button and it returning to the home screen.
Going back into the program leaves it right where it left off, with the sending message and the arrow. I cannot return to my inbox or any other label.
The only way to fix this is to close the Google Voice App via task manager and reopen it. Has anyone else experienced this and found a solution?
I have tried reinstalling it form the Marketplace and rebooting my phone. Neither resolved the issue.
try to uninstall and re-intall... clean all the cash and data
I have the same problem and I have tried the uninstall, clean the cache, reinstall, etc.
It's just a problem app on the Note/AT&T
mschaffer said:
I have the same problem and I have tried the uninstall, clean the cache, reinstall, etc.
It's just a problem app on the Note/AT&T
Click to expand...
Click to collapse
Have had no issues with it
Sent from my SAMSUNG-SGH-I717 using XDA
i've had this happen with every rom i've had on my note, even stock.. i think its a problem on google's end becuase my sensation does it too (not nearly as often) . time will tell
I've been having that same issue. Quite annoying since I'm relying on GV for texting to avoid the $20/mo AT&T charge. Even the correctly sent messages seem to lag. The biggest issues seem to be "new conversations" - once I get a few messages back and forth with the same person I don't have any issues or lag, but the first few cause problems it seems.

[Q] Slow Galaxy s3 Performance

Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
The least invasive solution will be to clear the cache for the all the apps affected and reboot.
Or just wipe cache from recovery and see where it goes.
sammy.sung.me.a.song said:
The least invasive solution will be to clear the cache for the all the apps affected and reboot.
Or just wipe cache from recovery and see where it goes.
Click to expand...
Click to collapse
thanks i'll give that a bash.
Was also considering just flashing CM10 jelly bean?
Flash cm10 or Sammy jb
Sent from my GT-I9300 using xda app-developers app
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
Reduce animation scale to 0.5
go to setting>developer option>animation scales
You can also set no animation so that phone will response in less time
5aq1b said:
thanks i'll give that a bash.
Was also considering just flashing CM10 jelly bean?
Click to expand...
Click to collapse
How is that very different from a restore?
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
Unfortunatlly mate, i think ur having problem with this stock rom did you try to factory reset your device to eliminate those bugs. or flash another Rom because this is definitly a Rom problem.
sammy.sung.me.a.song said:
How is that very different from a restore?
Click to expand...
Click to collapse
it's not lol but at least this way i'll gain as well by upgrading to jelly bean - 2 birds with 1 stone etc etc
kachrukamble said:
Reduce animation scale to 0.5
go to setting>developer option>animation scales
You can also set no animation so that phone will response in less time
Click to expand...
Click to collapse
i'll try this as well mate - thanks!
Same issues that I'm facing
I'm also facing the same issue.... Long black screen pause when exiting or moving from one app to other. Very very frustrating ....
Tried all the trick in world including those that mentioned below.... Will be returning the device and going for a iPhone 5 !
Same exact issue, any results?
5aq1b said:
Tried searching around for this but hopefully someone can help.
I've got an S3 running stock 4.0.4 firmware. I'm having 2 very frustrating issues with this phone:
1) At first I thought this was a Swiftkey issue but happens with stock keyboard. when i go into the messaging app occasionally, when pressing keys on the keyboard - nothing appears. I have to quit messaging app and go back in.
2) another very annoying issue is when in the phone book and pressing the green phone button to dial someone, sometimes it will take 10 seconds for the phone to make a call. If i happen to press it more than once during that 10 seconds, it will make the call, and say for example the other person has picked it up, the dialler will then place another call - to the same person! The other person tends to say - "why are you putting me on hold and calling me again!?"
Very annoying and not sure what to do. Really do not want to do a restore.
Click to expand...
Click to collapse
I am having the exact same issue with my S3. Sometimes calls take up to two minutes before they register. The phone remains completely responsive the whole time, and I can try to dial a bunch of different numbers (doesn't matter if I dial a number directly or if I quick dial a favorite or whatever). Suddenly, two minutes later it appears to register that, "Oh, I'm a phone!" and then dials all of the numbers all at once. Two minutes is a very long time to wait for the damn thing to dial. Especially when some iPhone user is sitting next to me going, "Seriously? You put up with that?" It is embarrassing.
I am also on the stock android 4.0.4 (verizon) and I would really really rather not have to wipe it clean and re-install.
The rest of the phone is fast (I am using go launcher) with the exception of the "Negative Colors" widget and the "Assistive light" widget. Both of those act just like the dialer. I hit the widgets and sometimes nothing happens for a minute. Again, the phone is completely responsive the whole time and I can hit these buttons over and over. Suddenly it all registers and then my screen flashes between normal and negative about a hundred times (once for each time I hit the button in frustration), and the led flash strobes on and off (again, once for each time I tried to get it to work).
This does not happen every single time though. Sometimes it behaves properly. Other times, it is super slow, but once it reacts, then I can make calls quickly until I let it sit untouched for a while. Then it gets all slow again.
I thought I'd try flushing the cache, but I cannot seem to find what cache I should flush. I can't find a dialer app, and the only other app that looks appropriate is the Dialer Storage app, but it does not have a cache I can flush.
Can anyone point me to a diagnostic tool that I can use to determine just what the phone is doing at this time? I have tried emailing myself the logs using log viewer, but they are huge and I can't seem to find anything there that I can sink my teeth into. Any help would be appreciated. My iPhone owning friends are becoming insufferable.
bvz2000 said:
I am having the exact same issue with my S3. Sometimes calls take up to two minutes before they register. The phone remains completely responsive the whole time, and I can try to dial a bunch of different numbers (doesn't matter if I dial a number directly or if I quick dial a favorite or whatever). Suddenly, two minutes later it appears to register that, "Oh, I'm a phone!" and then dials all of the numbers all at once. Two minutes is a very long time to wait for the damn thing to dial. Especially when some iPhone user is sitting next to me going, "Seriously? You put up with that?" It is embarrassing.
I am also on the stock android 4.0.4 (verizon) and I would really really rather not have to wipe it clean and re-install.
The rest of the phone is fast (I am using go launcher) with the exception of the "Negative Colors" widget and the "Assistive light" widget. Both of those act just like the dialer. I hit the widgets and sometimes nothing happens for a minute. Again, the phone is completely responsive the whole time and I can hit these buttons over and over. Suddenly it all registers and then my screen flashes between normal and negative about a hundred times (once for each time I hit the button in frustration), and the led flash strobes on and off (again, once for each time I tried to get it to work).
This does not happen every single time though. Sometimes it behaves properly. Other times, it is super slow, but once it reacts, then I can make calls quickly until I let it sit untouched for a while. Then it gets all slow again.
I thought I'd try flushing the cache, but I cannot seem to find what cache I should flush. I can't find a dialer app, and the only other app that looks appropriate is the Dialer Storage app, but it does not have a cache I can flush.
Can anyone point me to a diagnostic tool that I can use to determine just what the phone is doing at this time? I have tried emailing myself the logs using log viewer, but they are huge and I can't seem to find anything there that I can sink my teeth into. Any help would be appreciated. My iPhone owning friends are becoming insufferable.
Click to expand...
Click to collapse
have you tried a different modem( also use getril to match modem and ril)
slaphead20 said:
have you tried a different modem( also use getril to match modem and ril)
Click to expand...
Click to collapse
Thanks for the quick reply. I didn't know what a ril was and did a little research. Fascinating.
As far as I can tell, and please bear with me since I am a complete noob here (though I am resonably facile with Linux), since I am running the original ROM, I don't have any influence over the RIL. Is that correct? I downloaded getril, but it says that my device (Verizon GS3) is not supported.
What is the text that would show up in a log if I made a call? I'm going to try and search the logs again, maybe that will tell me something,

[Q] Viber Phantom Call

I'm running Dirty Unicorns with the JBX kernel, using BMM as my recovery. Earlier on my phone shut down and wouldn't boot up, for a while. When I tried pressing the power and volume keys down it booted up into AP fastboot mode and that's never happened to me before. I managed to reboot back into Then Viber started sending me phantom calls by which I mean no one had actually made a call. When I tried to pick up the call from no one the phone kept vibrating. I force closed the app, deleted the cache and opened it again to see if that would stop the beahviour. I got another phantom call, and this time the screen I couldn't stop the phone from vibrating. The screen went black, unlocking it and locking it only toggled the lights on the capacitive keys. I managed to eventually reboot the phone but I went back to the stock rom.
Is this an issue with Viber or should I send in a bug report?
anon47 said:
I'm running Dirty Unicorns with the JBX kernel, using BMM as my recovery. Earlier on my phone shut down and wouldn't boot up, for a while. When I tried pressing the power and volume keys down it booted up into AP fastboot mode and that's never happened to me before. I managed to reboot back into Then Viber started sending me phantom calls by which I mean no one had actually made a call. When I tried to pick up the call from no one the phone kept vibrating. I force closed the app, deleted the cache and opened it again to see if that would stop the beahviour. I got another phantom call, and this time the screen I couldn't stop the phone from vibrating. The screen went black, unlocking it and locking it only toggled the lights on the capacitive keys. I managed to eventually reboot the phone but I went back to the stock rom.
Is this an issue with Viber or should I send in a bug report?
Click to expand...
Click to collapse
Hi
It seems that the Custom ROM affected Viber , Viber don't send phantom calls .
Is it working properly for you on Stock ROM?
Thanks in advance,
Viber Team
Viber Team said:
Hi
It seems that the Custom ROM affected Viber , Viber don't send phantom calls .
Is it working properly for you on Stock ROM?
Thanks in advance,
Viber Team
Click to expand...
Click to collapse
Thanks for your post. It does work in the stock rom, flawlessly. Do you know if there's any fix for this, because I've come to really like this rom? Just an update, the calls have been working fine recently, but after a call when I try to exit Viber it registers random button presses that I haven't done and gives me a message saying something to the effect of 'Viber is not in an idle state = 8' or state = 6.
I'm experiencing further issues with this. My phone reboots when I'm using Viber, regardless of whether it's calls or messages. I'm pretty sure it's a rom issue, and I'd post in the thread if I could but, alas, I don't have the requisite post count yet. I've tried wiping cache and dalvik cahce. Does anyone have any solution to this problem?
charging?
anon47 said:
I'm experiencing further issues with this. My phone reboots when I'm using Viber, regardless of whether it's calls or messages. I'm pretty sure it's a rom issue, and I'd post in the thread if I could but, alas, I don't have the requisite post count yet. I've tried wiping cache and dalvik cahce. Does anyone have any solution to this problem?
Click to expand...
Click to collapse
I am curious if it is on the charger at the time of these random events. My razr behaves weirdly when charging, not responding to button presses or opening random apps. fine when off charger.

urgent help needed. factory reset didn't work

I have a 7100 sg3. I factory reset because my friend got a hold of my phone while I was asleep and tried deleting bloatware. In the process he seems to have gotten rid of, or made to stop working, the app that keeps calls log, as well using the dialpad on the phone to dial a number causes the phone app to freeze and crash, afterwards it says contacts crashed. After a phone call is completed the phone freezes until a message pops up saying that phone.sec has crashed.I also can't install apps wether from the market or 3rd party apk.
I've checked all the files that are related to these apps and they're all still there. Though obviously not operating properly. Oh another thing is that when I go to the application manager it doesn't show me how m much memory any one app is using. Also can't clear cache data.
Any and all ideas will be appreciated, comments to factory restore will be scoffed at

Anyone else with texts not sending issues?

Seems like over the past week or two, I am routinely getting errors when sending texts. Sometimes it is an MMS, other times a text to a single recipient.
Sometimes it happens, other times not. Happens on Wifi, and when in data.
If I reboot, it usually fixes it, but only for a short while.
it happens with both the Samsung Messages app, as well as the Google app.
Any ideas that don't involve hard reset of the phone? No other issues, just texts...
SquireSCA said:
Seems like over the past week or two, I am routinely getting errors when sending texts. Sometimes it is an MMS, other times a text to a single recipient.
Sometimes it happens, other times not. Happens on Wifi, and when in data.
If I reboot, it usually fixes it, but only for a short while.
it happens with both the Samsung Messages app, as well as the Google app.
Any ideas that don't involve hard reset of the phone? No other issues, just texts...
Click to expand...
Click to collapse
Having the same issue here. It seems to have appeared with this last update and is now occuring about every other text (outgoing only). I have so far been able to "tap to retry" and it sends after that but the fact that its even happening at all makes me hate this phone even more.
mtp_Dallas said:
Having the same issue here. It seems to have appeared with this last update and is now occuring about every other text (outgoing only). I have so far been able to "tap to retry" and it sends after that but the fact that its even happening at all makes me hate this phone even more.
Click to expand...
Click to collapse
I went back to the Samsung messaging app and it seemed more reliable, but I just installed the latest updates a week or so ago, and now the Google Messages app seems to be working properly again...
mine is doing the same thing. makes me want to throw it at a wall. circle just spins and i get a failed . resend works . i have have cleared the cache partition tried chomp and other texting programs including the samsung and they all fail. but not all the time very annoying when you think a message went out that important and half hour you look at your phone to see why they didnt respond and it failed. anyone have any ideas? thanks

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