hey
since my screen is broken i have this weird problem
everything is ok till
i get a call and accept, i cant get the turn on the screen
i have this problem only in CM/AOSP ROMs
Do you have a screen protector that covers the proximity sensor? I had that problem. Replaced the screen protector and now everything is fine.
The rezound is notorious for letting dust in through the speaker grill.
If you don't want to open your phone up and clean it out, search the play store for "Rezound prox sensor calibrator" and install that. You can set custom levels to adjust for the dust.
Related
As soon as I get on a phone call, the screen will turn off. I will push power and then 2 seconds later the screen will turn off again, but this time nothing will wake it up unless i hold the power button until it resets. I have no case and no screen protector on the phone. Any ideas? It's driving me crazy. It wont even allow to hang up the call or anything.
Bone stock. No Root.
Sounds like a proximity sensor issue. There's a little sensor about a half-inch left of the HTC logo text on the top of the screen. It's designed so when you put the phone to your face during a call, it will turn the screen off so it's not wasting energy/blasting the side of your face with screen light.
There's a lot of reports of screen protectors causing this issue.
Do you have a screen protector on that doesn't have the area cut out for the sensor? Zagg Invisishield has a little cut out chunk right where the sensor is at, but a lot of other screen protector makers didn't test before pushing their products out the door.
Kujila said:
Sounds like a proximity sensor issue. There's a little sensor about a half-inch left of the HTC logo text on the top of the screen. It's designed so when you put the phone to your face during a call, it will turn the screen off so it's not wasting energy/blasting the side of your face with screen light.
There's a lot of reports of screen protectors causing this issue.
Do you have a screen protector on that doesn't have the area cut out for the sensor? Zagg Invisishield has a little cut out chunk right where the sensor is at, but a lot of other screen protector makers didn't test before pushing their products out the door.
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Click to collapse
No screen protector at all.
If the screen is clean in the proximity sensor area and it's still doing it, I'd go get it swapped out. Some of them actually have issues, and the others were all caused by screen protectors.
regalpimpin said:
If the screen is clean in the proximity sensor area and it's still doing it, I'd go get it swapped out. Some of them actually have issues, and the others were all caused by screen protectors.
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Tried it again while outside and it didnt do it, so apparently it only does it when indoors. I will go to sprint tonight and try it again. I just passed my 30 days though so does that mean I get a refurb one?
I had the same problem as you. They replaced the phone but I was within the 30 days.
blueluck77 said:
Tried it again while outside and it didnt do it, so apparently it only does it when indoors. I will go to sprint tonight and try it again. I just passed my 30 days though so does that mean I get a refurb one?
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The phone is so new, there probably aren't any refurbs yet. You will most likely get a new one.
Sent from my EVO LTE using xda premium
do you get another phone if you purchased via a third party dealer like wirefly or amazon?
I had the same issue....and would only happen in low light.....but I did have a zagg so I made Best Buy put a new one on and made sure it was all the way to the top....that solved the issue. My phone still turns off after I make a call but power will at least turn it back on now. Before I had to reboot as well to get out of a call.
Good luck hopefully they will let you exchange it.
+1 on the screen protector issue. Best buy put a new on for me also due to the cut-out slightly covering just the edge of the proximity sensor, thus screwing with the screen on/off issue. Once they did that all was perfect.
Sent from my EVO using xda premium
Since this is probably not fixable with an ota, would be cool if they added a toggle to disable/enable the sensor in call.
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Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Welp, woke up this morning to my phone screen turning of randomly as if it was against my head during a call. In order to make it come back, I had to press the lock button. Then I pressed home while still in call and locked the screen, pressed the unlock button to get to the lock screen and every time I touched the ring to unlock the phone, the screen turned off again. This forced me to yank the battery to get the phone back.
Same thing happened after another call, so had to reset again.
Downloaded AndroSens and under the proximity sensor tab, it says sensor_Status_unreliable and the number/bar stay at 0 regardless of whether my hand is over the sensor or not.
Is the proximity sensor in my rezound toast?
Some people have reported dust making it go wonky.
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
GrayTheWolf said:
Some people have reported dust making it go wonky.
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Unfortunately, no dust on the top of the screen and I don't see any under it. I'm familiar with pulling the phone apart, but don't really have the desire to do that just to check for dust haha.
Juicy92 said:
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
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I do have a protector, but it already came with notches around the sensor and FF camera.
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
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Floating digitizer? Never heard of that before.
That's new, but sounds right
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
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Same problem here, been debating on calling for warranty replacement
Sent from my ADR6425LVW using xda premium
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
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Yeah mine is loose but only on the left side so my screen is tilted although it hasn't affected anything else it's still very annoying
Sent from my ADR6425LVW using Tapatalk 2
I've sent two rezounds back for the same problem. Call Verizon, they should replace it for you.
Sent from my GT-P5113 using xda app-developers app
You can try blowing out the speaker grille at the top of the phone with condensed air. Might clear any dust. Otherwise, call verizon.
I would rather not have to return to verizon and get a refurb if i can help it. I got the phone in November when it first released, so I'll definitely be getting a refurb. Oddly enough, androsens had it working just fine last night before bed. Put my finger over it, sensor went to 9/9, removed finger and went to 0/9. Repeatable for 10 minutes.
Then this morning it isn't working again. I can see the faint red light inside the housing for the prox sensor is lit. I might try blowing it out and disassembling/reassembling to see if I can fix anything.
Thanks all.
Hi.
I seam to have a strange issue with the proximity sensor on my SGS3. I just got a flip cover that replaces the default back cover. When this is covering the screen, I thought that the sensor would register this, but it don't. It does register if I keep the cover just a multimeter above the screen, but if it touches the screen just above the sensor, it does not register that it is being covered.
This means that I have to keep the flip open during calls, otherwise the screen will be kept on. It also means that I can't use any of the flip-screen-off apps on the market.
This is even an origin Samsung cover http://www.samsung.com/us/mobile/cell-phones-accessories/EFC-1G6FBEGSTA
Anyone knows how to deal with this issue?
I've been having some issues with my proximity sensor.
So, I installed stock ROM from Samsung...enter the TEST MENU...and hit the SENSOR.
For what I've read, if I covered the sensor, the screen should go green and the device should vibrate.
However, my screen is already green as soon as I press the SENSOR test key and vibrates without stopping at all right from the start.
The results shown is....UNcovered: 17 covered: 251
Is this a faulty sensor? Can I calibrate it?
Is there any solution?
PS: Is there any cooked rom with the ability to turn down the ability to turn off the screen when making a call, such as it is on stock rom's?
Are you using a screen protector or a protective case that can possibly affect the sensor? If yes, try removing whatever you can remove. See if the problem persists.
I remember buying a certain protective case from Otterbox, I think it was commuter, that can trigger or affect the proximity sensor because the cut of the silicon case was not big enough. Good thing I was able to return and replace it with something else.
Dust or dirt can also affect the sensor so try checking that.
Hi there.
First of all, thanks for your answer.
I don't use screen protector or any kind case.
My S2 is quite good, without marks or scratches of any kind.
Can't tell if there is any dust inside....
Any thoughts?
plantunes said:
Hi there.
First of all, thanks for your answer.
I don't use screen protector or any kind case.
My S2 is quite good, without marks or scratches of any kind.
Can't tell if there is any dust inside....
Any thoughts?
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Click to collapse
You can try the following:
- Proximity Sensor Calibration
- Using a vacuum, try to vacuum the upper part of S2.
- Use an adhesive tape once or twice to clean the sensor and front camera area.
- Remove the battery for 2-5 mins.
- If you have Viber, uninstall it then check (though I think they got this fixed since late of 2012).
- Try another battery.
- Flash a new ROM (some ROMs have it, some don't, but look for Call Settings (by accessing phone icon) > 'Always use Proximity' then uncheck the option).
If problem still persists, then it's possible that it's indeed a faulty sensor (though it seems not the case at the moment). It's up to you if you want to send it for repair/replacement or you can disable it if you're phone is rooted.
Download Android Sensor Box and Hardware Disabler
Run Android Sensor Box.
Choose proximity sensor.
Look for the square icon near the bottom left of the screen, press and remember the proximity sensor's driver name.
Run Hardware Disabler.
Scan or whatever the option is there.
Look for the proximity sensor's driver name then select.
Reboot.
A confirmation will pop asking to disable the Sensor, select yes.
For ROM suggestions (with an option to disable proximity sensor when calling), you should probably asked around on some ROM non-development topics if they have it. Also, check if the ROM is stable to prevent more problems.
For anyone who is interested, here is my method for fixing the black unresponsive screen during a call.
Like most of you reading this message I had the dreaded black screen during a phone call, which makes it impossible to end the call or dial numbers for automated systems. A lot of suggestions and fixes included blowing into the upper right corner of the phone or into the ear piece. This doesn't work (or it didn't for me) because the proximity sensor which you are allegedly blowing dust off of is pretty well sealed against the outside world. I'm on firmware 1314, which is supposed to have fixed the issue, but did not.
What did work every time was to pinch the phone front to back at the upper right corner right around where the proximity sensor was. I actually later found out you could pinch the phone anywhere in the upper half and the screen would light up.
I opened up the phone, saw that the proximity sensor just kind of flaps freely with a metal back that touches what i think is a grounding plate on the frame. When you pinch the phone it shorts this circuit and makes the proximity sensor behave properly. To make the contact better I cut a piece of aluminum foil, folded it up a couple of times, and wedged it behind the proximity sensor. Put the phone back together, made a call, and voila - screen on away from my face, off when sensor is covered.
Here is a picture of what the proximity sensor looks like on the pcb. I just wedged the foil behind the circled piece and replaced everything.
http://imgur.com/dAqCBGd
This absolutely works for me, but YMMV. I used the youtube video from le55ons for disassembly instructions. It's fantastic.
Excellent work. Subscribing in case I get this issue in the future
Sent from my Nexus 7 using Tapatalk 4 Beta
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
mikeschevelle said:
Do you have a screen protector installed. I did and it covered the proximity sensor, which gave me issues, took it off, no issues
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I didn't have a screen protector on, but i can see how it would cause a problem if it covered the sensor. Now that it's working properly I can see how sensitive it is. If i hover my finger an inch over the sensor, the screen will go dark.