[Q] Help!! Newest OTA Unable to Factory Reset - HTC Droid DNA

Just bought my DNA today....bootloder still locked, no signs of rooting, but...I'm unable to factory reset....the phone goes through the motions but...downloaded apps still installed....and phone keeps preparing sim card....anyone have any ideas?

Try looking under the battery option and make sure fastboot is unchecked. It may not be the solution but worth a try...

Ok, fastboot is unchecked, but it appears to go through all the proper wipes, boots back up, same wallpaper and same downloaded apps, I'm at a loss here

Did you try a factory reset from the bootloader? Power off press and hold volume down and power button. Once in bootloader press power button look for factory reset. I would be sure copy anything I wanted from the internal storage.
Sent from my Droid DNA running ZoneDNA ROM..

zone23 said:
Did you try a factory reset from the bootloader? Power off press and hold volume down and power button. Once in bootloader press power button look for factory reset. I would be sure copy anything I wanted from the internal storage.
Sent from my Droid DNA running ZoneDNA ROM..
Click to expand...
Click to collapse
Thanks for the suggestion. and yes...I did...same results...I just don't get it. Does 3 wipes, and 3 reboots, and back to home screen....apps and changed wallpaper still there. Guess I'm just stuck until the new Ruu is released.

Related

[Q] Returning to stock doesn't wipe /data

I have successfully flash the the stock SBF 6 times and while it does unroot my phone and restore the stock system it doesn't seem to wipe the data. WHen I reboot my phone and go through the activation, all my apps are still there and my email ect is still set up.
Doesn't returning to stock actually return it to just out of the box condition? I'm new to motorola so I'm not sure what I'm doing wrong.
Advice would be sweet...
Here's what I have done:
1) Power off and volume up and power
2) plug in usb
3) load up RSD Lite and select SBF
4) click start
5) once completed I pull battery and manually power up
No it doesn't wipe the phone. You would have to do a factory reset. You can do it in settings. Also you can power down. Press volume down and power till boot. Press power down till you see android recovery then volume up. Then volume down and up at same time. I think. May want to google it to be sure the steps are right.
Sent from my MB855 using Tapatalk
Battery Question
So wait, if i installed a Pseudo-Rom, such as the Photon Laser Rom, without following the battery instructions, do i have to return to stock then redo all the Rom installation stuff to fix it?
bricky23 said:
No it doesn't wipe the phone. You would have to do a factory reset. You can do it in settings. Also you can power down. Press volume down and power till boot. Press power down till you see android recovery then volume up. Then volume down and up at same time. I think. May want to google it to be sure the steps are right.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Thanks, I figured as such. I'm used to odin and that wipes the entire phone.

[Q] Rooted Evo 3D/stock ROM: Randomly Doesn't Power Up Now?

Hey guys, I had rooted my Evo3d a while ago using the revolutionary tool. Hboot 1.4, S-OFF and all was well. I have the stock ROM and nothing done other than rooting it. Everything was fine for approximately a month...yesterday a member showed me how to remove the software update icon by un-checking the box in menu>settings>updates>...etc. I did NOT update anything though.
Now, this morning I wake up after the phone being on the charger and the capacitive buttons are lit, but the phone screen is blank. I try powering/waking it up and NOTHING. I pull the battery a few times and restarted it a few times and again, NOTHING. I tried doing the power+lower volume key and I get into the root revolutionary menu, but from there I am lost. Can anybody help? I'd like to recover my system settings and my information/files on the phone.
It's killing me now as I cannot access my phone/files, esp mid-week .
Thanks all!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
BUMP, and ^^ thanks!
Anybody please? When hitting power+low volume key>recover, it shows up as revolutionary cwm (clockworkmod??).
ps im an iphone convert, i know nothing about kernals/roms/etc. I followed a how-to on how to root using revolutionary, my andorid prowess ends there.
Was it unplugged when you pulled the battery?
Try removing the memory card, unplug, and pull battery. Then try to boot it.
Otherwise, I have no idea what you need to do. Other than a reset using the recovery...but that will erase your data.
Battery pull 30 seconds
Place battery back in device
Hold vol down and power hold till bootloader starts.
Use vol down scroll to recovery and hit power.
Let recovery boot.
Scroll to clear cache and hit power.
Scroll to yes with volume keys and press power.
When its done scroll to advanced and the wipe dalvik cache and hit power.
Scroll to yes with volume keys and press power.
Go back to main recover screen and choose reboot system.
Good luck
Sent from my PG86100 using XDA App

[Q] my screen is black, no access to bootloader ,adb/fastboot doesnt recognize phone

sprint htc evo 4g lte, rooted s-off, twrp recvoery, stock android 4.1 rom
I was roooted for sometime now and have been using a stock rom but i decided i want to try the stable cm10 rom. Created twrp backup and I followed directions and wiped cache,Dalvik cache and performed factory wipe before i flashed the rom. After the flash was successful i rebooted the phone and thats when the problems began. The Htc splash screen came on and then the screen went blank and cant get it to do anything.
what i've tried
1)held down power button for 10 secs to reboot phone,soft screen buttons light up indicating reboot, phone vibrates htc splash screen comes on and then black screen returns
2)tried to enter bootloader but holding down power button and vol button but nothing happens
3)connected phone to computer to run adb/fastboot, adb devices and fastboot devices does not find my phone
4)let the battery drain completely and then recharge but same problem persists
Im stuck on what to do next does anyone have any ideas on what to do or do i have a bricked phone.
Have u used the power/ volume down before to access bootloader cause it can be tricky if your not used to it.
Once your lights have flashed 10 or twelve times I usually take my finger off the power button and press & hold vol down then a few seconds later I press power while never letting go of vol button.
Also you never mentioned wiping system before the flash. This is probably the most important wipe. Its basically the Rom
Good luck
SENT FROM MY LTEVO
corcgaigh said:
Have u used the power/ volume down before to access bootloader cause it can be tricky if your not used to it.
Once your lights have flashed 10 or twelve times I usually take my finger off the power button and press & hold vol down then a few seconds later I press power while never letting go of vol button.
Also you never mentioned wiping system before the flash. This is probably the most important wipe. Its basically the Rom
Good luck
SENT FROM MY LTEVO[/QUOTE
finally got into bootloader the culprit was an intermnient vol button. I got cm10 to flash correctly but now the mobile data doesn't connect. you have suggestions
Click to expand...
Click to collapse
Not sure man but I did see a thread about this very issue somewhere. I would start with toggling CDMA only and data on and off. Try sprint only and CDMA only . that usually works for me
SENT FROM MY LTEVO
corcgaigh said:
Not sure man but I did see a thread about this very issue somewhere. I would start with toggling CDMA only and data on and off. Try sprint only and CDMA only . that usually works for me
SENT FROM MY LTEVO
Click to expand...
Click to collapse
yea that didnt work and i tried a bunch of other thgins so now im trying to go back stock unrooted and see if i can get data again then try rooting again.

[Q] I717 reboots every 2 minutes

Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
abbuyacc said:
Got the phone with rebooting problem: it got the rebooting after updated. The device restarted during Android app optimization stage so I just unblock with the AT&T stock file (pda-odin-att-stock.tar) after that the phone can boot up fine the problem still. It works but continuing reboot every 2 minutes. I tried to clear the cache, test redbend fota... but nothing works
Anyone has idea?
Click to expand...
Click to collapse
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
captemo said:
your English is a little rough my friend
did you get the phone with reboot issue?
or
it started rebooting after an update?
what kind of update?
what rom are you trying to run?
and I don't understand "unblock with the ATT stock file " ?????
also what is "test redbend fota" ???
you need to be a little clearer with information please
Click to expand...
Click to collapse
First of all sorry about my English. I wish I can do better.
I got the phone with the rebooting and base on the owner of the phone he said it started rebooting after an update.
Not sure what was of update to but the phone I got always rebooting during Android app optimization stage ( when it updating about 90 files or so) but it got reboot when updating to the file of 57th (So it was not actually working)
I watched and followed the youtube (how to unblock/unbrick galaxy i717) which it used the pda-odin-att-stock.tar file with the ODIN3 V1.85 (I guess that original ROM of AT&T (android version 2.3)
After successful unblock/unbrick the phone the phone actual worked but the problem still. It works but only 2 minutes and the phone reboots.
2/ test redbend fota is one the options you can choose after hard booting the phone using both up - down keys and power key (other options are to clear the cache, or wipe the data..)
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
abbuyacc said:
I have done it already and it didn't works. I tried to clear the cache also and other options too but none of them worked.
Click to expand...
Click to collapse
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
hafridi said:
Could it be a battery issue? I mean if its not software, it might be hardware. Please check if the battery is fine? If you could elaborate the steps you took or the update process you followed, that would be great.
Don't worry we will definitely figure this out, i know how sad it can be when you are without your phone.
Click to expand...
Click to collapse
No. Surely it is not about the battery. Battery is full and hold the charge pretty well. As I mentioned I was re-installed the original ROM of the phone and there was nothing much to say about this procedure. After reinstalled the original rom the phone works but the problems is still same (rebooting after 2 minutes), before the the phone didn't work and just was in the updating stage but I guess the time of the updating file was also about 2 minutes.
I believe this is about the software than the hardware issue. I am thinking that I may want to install the newest ROM to see it will work or not but I am in the middle of some works right now and have no time for it. So I am just wait to see if there is anyone had similar issue and follow their instruction. Thank you you all.
I am sure you either have hardware issue or in most circumstances it is a user issue.
Is there any possibility you have not read everything or something you are not understanding?
Those of us responding do so because our methods are tried and true. Nobody else is having this issue.
I just ask is it possible?
Have you confidently tried all suggestions with no shortcuts? Even the smallest deviation can lead to the biggest problems
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Here is a suggestion:
Please go to stock rom. After Odin restarts the phone...do not touch. Let the phone sit there for a little bit. Then if it restarts u might need to format your internal sd card after formatting system, data, cache and then install rom.
I had to flash it
hafridi said:
That actually happened to me while testing out Bean Stalk(which btw AWESOME ROM). It would do a Random Reboot and continuously do that every 2 minutes or so. The way I fixed it was by doing the following steps:
1) Power off your phone. If unable to power off, remove and reinsert the battery.
2 )Press and hold between both Volume keys and the Power key at the same time until the phone vibrates, then release ONLY the Power key.
3)Continue holding the Volume keys until Samsung appears on the screen. Then release both volume keys.
The recovery menu will display.
4) Press Volume down to move to option 3, Wipe data/factory reset, and then press the Home key to accept.
5) Use Volume Up and Volume Down buttons to navigate in the menu and select Yes- Delete all user data.
6)Navigate to highlight OK and press the Home key to select.
7) Select Reboot system now.
PLEASE UNDERSTAND THAT THIS WILL DELETE EVERYTHING INSIDE YOUR SD CARD AS WELL! SO DO A BACKUP BEFORE ERASING EVERYTHING!
Click to expand...
Click to collapse
factory reset did not help me with this...I ended up having to flash CM 10.1. Its the most stable custom I have used on this phone yet....

OTA Update..failed??

Hi,
I tried to update my m8 to 5.0 from kk, and I think the installation process was interrupted. My phone now boots to this screen only. My phone is not rooted and has a locked boot loader. Purchased in March. Any tips?
Thanks,
Matt.
When at that screen press volume up and power. Your suppose to see that screen on a stock restore screen. When I seen that I freaked to lol.
OK I will try that, should it boot automatically?
This did not work..
try updating via htc ruu: http://dl3.htc.com/application/RUU_...40.45.C33065.00_F_release_426617_signed_2.exe
mhitt93 said:
This did not work..
Click to expand...
Click to collapse
Make sure you hold vol up, then just tap and release the power button. Lots of folks mistakenly think you are supposed to press both at the same time, like this guy: http://forum.xda-developers.com/htc-one-m8/help/how-to-enter-stock-recovery-htc-one-m8-t3085254
Ok, I just got home from work and this entered recovery. Will factory reset fix?

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