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Wondering if you can help me.
In my office my colleuge and I have an hd2 on UK o2 pay monthly. Untill about a month a go we were getting HSPDA internet access. Now we are only getting EDGE. I contacted o2 and they stated that the area is a very high coverage area and we should be getting HSPDA.
What makes matters more interesting is two other colleuges in my department in the same building, one has an iphone 3 and the other has an iphone 4, both guys are on uk 02 pay monthly and are getting full 3g access. I am getting 3g and hspda in other areas.
Does anybody know why we are getting edge instead of at least 3g?
thanks.
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Faelok said:
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Click to expand...
Click to collapse
Yea we did try that the other night thinking it might be a radio issue we went from 2.5 up to 2.12. What rom / radio did you use if you dont mind me asking?
Does anybody else have any ideas? This is happening with two ok uk hd2's in the office! My colleuge and I have tried multiple rom and radio upgrades but nothing is working but my other colleuge on iphone can get 3g sitting beside me
ive had this issue too, never knew how to fix it :/
AGHHHHHHHHHHHH Going to call o2 tomorrow and tell them I want to swap for a new phone, I am not getting the service I should be!!!
Ive tried just about everything I can think of. Ive tried updating the ROM, Radio, rilphone.dll - also tried going back to stock rom, yet my colleuge sits on his iphone right beside me on 3g its madness!
have you tryed puting your phone into flight mode then .ack on again let thephone pick the strongest hsdpa mast signal up. welcome to tbd way o2 works lol we get it all the time in york and leeds
That is a very interesting idea. I will try and report back thanks man!
I am really getting no ware with this. Phoned O2 and they tested phone in my network said that I should be ok I should have full hspda access, my colleuge is sitting on iphone with ull 3g and has a o2 dongle which has hspda access. I am getting fulll signal strength, changed the sim card and tried multiple radio and dll file combos and this is driving me nuts. Any help would be appreciated.
I have been doing some further testing and found something interesting. When I am at home and can connect to HSPDA. I went into the base band and changed it to WMCDA got full access. I then changed it to GSM band and got Edge. I then went into work to test it and tried to force it to WMDCDA but it wouldn't even connect at all no coverage.
I tried it back on GSM and full coverage but only edge support. Any ideas?
I have read somewhere that some people are experiencing their data connection to freeze or have idle times even with good reception.
Now I have never had an Aussie firmware, in particular the modem part of the firmware which I believe is the part related to the phone performance?????
I have tried disabling and enabling the fast dormancy. Turning off data and enabling it again fixes the problem. The hang isn't permanent so things like email, syncing, weather all update fine, its just web pages can sit loading for ages or time out with no acitivity shown. But try again a few minutes later and the internet is super quick without the reception of tower changing.
Does anyone else with Optus Australia, or vodafone or telstra for that matter, have the data stalling issue? What exact modem version are you using?
Yeah i think this is actually related to Optus's network.
I have scrubbed my phone and applied the XXKH3 firmware and it seems a bit better to me. I also disabled Fast Dormancy.
Simmo3D said:
Yeah i think this is actually related to Optus's network.
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Click to collapse
I have too agree with Simmo3D the current state of not just optus is abysmal.
But there is a light at the end of the tunnel with the NBN it should is ease the congestion that we have been having to deal with because of the explosion of people updateing there facebook status.
Also we have both telstra and vodafone putting in new 850MHZ tower which can handle a much larger amount of traffic which means the Que time or "Idle time" will be reduced.
I had wondered about it being Optus... but turning data off and back on straight away seems to fix it instantly so wondering whether it isn't because of congestion otherwise it wouldn't always fix the problem temporarily .... but I am no expert. It isn't a slow down, its a complete stop with no data going either way. Occasionally it will sit there sending permanently but that isn't always the case when it stalls.
I am not disagreeing just trying to confirm whether this is definately optus or something else related ot the wrong modem component for optus network.
I never noticed this on my previous phone (i8000 on win mo and alos a buggy android port) but to be honest I didn't really play around on the net so much because I didn't have anywhere near this amount of data I have now and it wasn't as appealing to play round with online....
Were either of you on Optus with another phone you used data on a lot? Did that experience the same stalling of data.
no problems on telstra here
My dad is optus and has the same issue on his phone. Me and my gf are on Vodafone and have a slight issue but not as bad becuase were mainly on the new network. Telstra finally turned on QoS so there is no problem on that network.
Remember there are 800 open cases with the ombudsman over optus's delivery of service.
There are tweaks to the build.prop file to mitigate phone issues but won't help as much as if optus fixed there infrastructure
Sent from my GT-I9100T using xda premium
Thanks all. Looks like concensus says optus is the main culprit and i don't need to head down the flashing of a typical optus modem firmware with my imported phone to fix these dramas. Thankfully its not all the time so I can live with the slight frustrations at times. At least the voice calls aren't doing the same thing...
Was reading 2 articles this morning that you might like.
http://m.itwire.com/it-industry-news/deals/49770-optus-to-use-huawei-for-700mhz-lte-trial
http://m.itwire.com/business-it-news/networking/49768-optus-announces-lte-rollout-for-2012
Sent from my GT-I9100T using xda premium
As far as I know there is a known bug in the phones software that stalls data transfers when switching between 3g and h. The fix is to lock the phones data out of h.
To do this use the stock phone dialpad and key in *#301279#
Select option 2
Select option 1
Then use menu key and go right back or end.
Should not be using h network now and your stalling should be fixed.
Sent from my GT-I9100 using XDA App
Try the Irish Modem stronger locks .
jje
Hi there..
I am generally very happy with my S2, which i purchased from Phones 4 U in England, and is using Vodafone sim.
I am a noob unfortunately, but i do know what Wifi is, and i know that when i am connected to my home wireless network, i can browse online (stock or dolphin browser) use the FB app, and marketplace etc all nice and smooth.
The problem appears to be when i am not connected to a Wifi network, it is usually very very slow do display data, and more often than not, it will say "unable to connect", or "there was a problem".
Also, how important is the fact that i bought in the UK? my phone says..
GT-I9100
2.3.3
I9100xxKE7 (baseband v.)
(kernel v.) 2.6.35.7-I9100XWKF3-CL276555 [email protected] #2
Build number GINGERBREAD.XWKF3
It is a great phone apart from when i'm out and about data is rubbish! I am on a £36 a month contract.
Google maps/navigation also slow to find me. maybe cause i'm in the countryside at the start of my journey?
many thanks for any help from geniuses and sorry if this answer is well known/ already there... it's just that many questions seem to relate to korean/US/non UK versions. regards
You mentioned you are in the countryside, chances are the signal is bad it's always usually city's who have the best signal i highly doubt it's anything to do with your SGSII.
ps - i purchased my SGSII in the UK and have never had any major issues with it.
Wow, back to basics eh? Well, the speed of your mobile network depends on the coverage in your area. Generally if you're in the UK countryside, you're probably looking at GPRS, which is painfully slow.
Go to http://www.vodafone.co.uk/vodafone-uk/personal-coverage/ enter your postcode and choose "Internet and email", if it's "Slow speed", that's where your problem lies.
It's not a problem with the Samsung Galaxy S II, or with Android, it's probably a problem with your network operator.
im on the london/kent borders, can only really get 2g in my flat but outside the signal is fine. like others have said it will be because you are in a rubbish signal area, or you have put the phone into 2g only mode. Also you cant compare your wifi speed with normal signal speed. Until we start getting 4g rolled out it will always be slower
well many thanks for quick replies. The vodafone signal map thing states that i have yeah either variable or rubbish signal. I knew this would be the case around here... just well... thought my Galaxy was some kind of nex gen super phone. Just what kind of network do Voda think they're running here man?
Cheers guys
Luckylewie said:
just well... thought my Galaxy was some kind of nex gen super phone.
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Click to collapse
it is but it cant magic up a signal that isnt there
a ferrari could cost you £200,000 but still needs petrol to run
i thought this would be the best place for a problem i started having about2 weeks ago. i am on vodafone uk.
i used to get 3-4 of the 4 bars reception while sitting at home(as an example). suddenly i was getting 1-2 and sometimes none (all blank).
i thought i would try and eliminate things one by one so here is what i did...
checked with my sim in another phone and another sim in mine. from memory the other phone having my sim was slightly down but not much and my phone with the other sim didnt really change much.
i checked with vodafone by calling them, they said they couldnt see any problems on the network, birmingham uk, but would send a new sim, after getting the sim activated when it arrived, no better. their onling forum is still waiting for a response back from their technical whether there is any problems. i dont see how the phone department can instantly tell me when the technical need many days to find an answer.
i thought it could be the rom so i first updated lite'ning rom to resurrection remix and then to a later version of RR and no change. the newest version of RR has a different kernel, flux i think, than the siyah in the 2 previous roms but again that different kernel didnt improve it. lastly i even changed the modem/radio trying to different ones to the default, xxlpx and kh3 and again no difference.
the only thing that improves it is turning 2G on instead of 3G. the bars go back up to 3-4. even with 3G on previously as i never changed it before it was always fine.
i know this is a long post but i wanted to be thorough as i really appreciate any help as i am now lost as what could improve this.
Mispost
anyone?
I have been having a similar problem on Three for about five weeks now. Despite numerous reloads of Android and modems etc I was getting no results, 5mb dl speeds have dropped to around 150kb despite having a good signal.
After many many calls to so called customer service I have discovered that a new cell tower near to me has been activated as part of the network expansion program and because this cell is closer to me than the one I used to connect to I now get a stronger signal from this so my phone always chooses this. Problem is this cell has only got a 2mb feed INTO it, its a TMobile/Orange cell now being shared with Three....so I am basically fooked.
Check with Vodafone if they have done anything similar recently near you. Three are adamant there are no problems my end, technically they are correct I suppose, its all working, I just cant access the net without it timing out constantly now.
Atb
SST
I am having the same issue with my phone. I get only one bar (sometimes none!) whenever I'm home & I'm on WiFi; however, I get full signal strength when I'm out & on 3G.
Sent from my GT-I9100 using XDA
i thought it could be the cell tower thing as there is only 1 vodafone one in quite a large radious, about 2 miles, and many of all the other networks. i dont know why vodafone are happy to have 1 compared to at least 3-4 each for all other providers.
this morning i drove that 1 mile to the vodafone mast and ran fresh network and surely that would have connected to that as i was 5 meters from it. still no better. ??
Just try NELP3 modem once... I had done similar issue once.. Now my network is better..
is nelp3 okay for uk though?
Try flashing another Modem. Im from Germany but i had similar problems. A new Rom would do too i think
All
Sent from my MB525 using Xparent Cyan Tapatalk 2
Christiancs1969 said:
All
Sent from my MB525 using Xparent Cyan Tapatalk 2
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Click to collapse
not sure what you mean with 'all'
Number of options, tower may be having problems, maybe some form of interference, try a different modem, try different sum card if you have one spare?
Sent from my GT-I9100 using xda app-developers app
i do have the same problem as above, no signal in the building and 50% signal outside building. I swithch my SIM with fren's (he use another telco), and his SIM not work on my S2 and my SIM work on his phone (not SIM issues).
I tested many modem as recommented , LP2/LP3, LP9, LPX, KI3, KI4, KF2, no luck.
I flash different ROM, (some old version that work before), from CM9, AOKP, Sammy. no luck.
I restore old back up ROM. no luck
Fix permission, no luck.
any advice ?
OK next step is to flash a different modem
Sent from my GT-I9100 using xda app-developers app
i've tried a few modems including the ones people believe better, all have this problem so far.
it may be the network mast in my case. i discussed with vodafone what 3G mast i was connected to and then which 3G mast is next closest. i then went right next to that other 3G mast and the signal was full bars, no fluctuation at all. this surely means it is either, 1-the network mast i keep locking to having problems or 2-all the modems i have used favouring battery over strength and not getting enough power to get a good signal.
is there a way of finding out which modems are better for battery and which are better for signal strength?
Umm not that I know of, best thing to do for that is either research the modems for better strength or battery etc, or just test some yourself, however that is time consuming,
Personally I think it is just the mast having problems, however I may be wrong
Sent from my GT-I9100 using xda app-developers app
i thought i would add a little research to this thread, not too much but just my experience with 3 specific modems.
the background is that recently i have started getting very poor network signal as i believe the closest 3g mast to me is having problems. if i turn to 2g its better as the phone then connects to the closest 2g tower which gives better network signal.
i know that a modem should be left for 2-3 days before judging but i thought that if a modem is currently better than another then that is only likely to stay the same with time as long as they were given the same short period of time.
i used the app network signal info and did 3 5 minute tests for each modem and then averaged the percentage of the signal and also averaged the -dbm also.
i first used the modem i currently had on there, BUKI1
- average percentage was 19%
- average -dbm was -103
both very poor scores
the signal was very jumpy up and down also
i then flashed the custom modem, i think by krs007, M250S
- average percentage was 44.6%
- average -dbm was -90.66
obviously a huge increase
the signal was very steady, hardly changing from that average
lastly i flashed NELP3
- average percentage was 30.66%
- average -dbm was -97.33
better than at first but not as good as M250S
i am now going to let M250S bed in for a few days while keeping my eye on here for how NELP4 performs but so far i have a huge increase in signal in a previously very poor area. as this is also due i believe to the tower having problems, hopefully it will only get better.
Try downloading OpenSignalMaps from Google Play Store. For starters, you can determine the approximate location of the offending cell tower (if the cell tower was indeed the culprit). Sometimes, i realise that the phone tends to stick to certain cell towers when others are in closer range and could purportedly provide a better radio link. For this, the app provides a refresh feature that allows you to manually trigger a cell tower refresh. I am aware that most apps requiring connectivity have this feature but i don't suppose you can call the refresh on trigger.
Hi Marc
Tracked down a copy of M250S(dont know if its the same as you have installed though), and very briefly, as in 30 secondsish, I had 4 bars and dl`s around 5mb again!.But midway through it dropped out and that seems to be the pattern. Seems to be having problems locking onto a cell, signal bars frequently grey out, maybe its a compatibility issue with CM9, I dont know.
Anyway, let us know how you get on,
Cheers
Chris
it probably is the same as i dont think any others have that name.
it probably just needs to bed in for a few days. i have noticed mine go between 3g and H quite regular but it always does that, i havent had any dropped calls or similar so far.
A lot of text further below, but a simple question or two I would be interested to get a response to: anyone else on the Three UK network noticed any signal issues and performance problems from new to recently? Did you find an answer that made sense? Did you receive one or two Samsung firmware updates from the day the Pebble Blue arrived (on 9th June I think?)
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I've had a good read through some similar threads here and elsewhere, but there is no gold standard answer so far that makes sense to me or anyone it seems. I have many thoughts running through my mind being new to Android coming from iPhone 4.
Phone is the S3 on Three UK network on the Dorset coast, typical signal strength at home is 3 of 4 bars and it now seems to cycle from H to either H+ or 3G, (but I could have sworn that I had more H+ when new?)
Initially Speedtest gave me a download of 6Mbps which knocked the socks off my O2 iphone (2Mbps), but over the past week/ten days I'm lucky to get 1Mbps at home (at work it has dropped from 1Mbps to 0.1) I've also had phone call issues where I can't hear them, but they can hear me (I know, it could be my provider, but I've checked their website daily and no issues are reported) and this is often with three or four bars. The amount of times websites can't load is frustrating and my other half's Blackberry seems to have no issue on Three. Data roaming is also set up.
Other threads have made me wonder about the firmware update. I know could flash, but there's no suggestion that this works. I also read somewhere that there should have been two updates for me, one at 21MB (which I downloaded) and a second at 31MB, which I have never seen or found OTA or on Kies.
Any opinions appreciated.
The problem is most likely the same as mine.
Since 22 May Three can roam 3g data (not just 2g calls/txts) onto the Tmobile/Orange network. Problem is if the nearest (strongest signal) cell is TMob/O it may well have a much lower bandwidth plus congestion which will dramatically affect internet useage. My dl speeds have gone from 5-6 mb down to 250kb with frequent timeouts. Unfortunately this doesnt constitute a network problem as far as Three are concerned, in fact they are [email protected]@ters because they have just told me thay have been trying to contact me for days re this on my landline number when I have never had a landline number to give them!!
Atb
Chris
SSThing said:
The problem is most likely the same as mine.
Since 22 May Three can roam 3g data (not just 2g calls/txts) onto the Tmobile/Orange network. Problem is if the nearest (strongest signal) cell is TMob/O it may well have a much lower bandwidth plus congestion which will dramatically affect internet useage. My dl speeds have gone from 5-6 mb down to 250kb with frequent timeouts. Unfortunately this doesnt constitute a network problem as far as Three are concerned, in fact they are [email protected]@ters because they have just told me thay have been trying to contact me for days re this on my landline number when I have never had a landline number to give them!!
Atb
Chris
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Click to collapse
Thanks Chris, that all makes sense given what I've experienced and picked up in parts elsewhere. I am guessing that Orange are the other carrier as when I check available networks they do not show up, but instead a "second" Three network does (which does not allow a connection).
Having said that my DL speeds only changed since about mid June?
Not impressed
http://everythingeverywhere.com/
http://forums.reghardware.com/forum/1/2012/05/23/ee_network_intergration/
Im not impressed either. Whole reason for signing up on the One Plan was to do away with my landline (which I did as soon as I confirmed I was getting better dl from my phone). Now I am lucky if I can look at more than two or three webpages before my connection times out, BBCIplayer, 4od and other streaming sites are completely out of the question, as is the updating of my phone with CM9 or updating maps or other large file downloads.
As I have mentioned though, this does not constitute a problem as far as Three are concerned, increased coverage is their priority, they dont ACTUALLY want us to be using up data bandwidth. I have spoken at length to Ericsson who maintain the network who have confirmed the issue I am having, I mentioned to them I was considering cancelling my contract and swapping to TMobile and even they said no point, the issue ISNT with Three, its the fact I am connecting to the closest cell which is Tmob/O. I am quite rural and for years the ONLY network available here was Orange, so naturally most people around here are on Orange (who as we know only offer very restricted data allowances anyway). But all the Tmob/O customers are hogging the bandwidth with their FaceBooking and stuff leaving nothing for me, lol.
Atb
Chris
I am also having this problem. I've had two SGS3s on Three and they're both been the same.
The thing is, my wife's is the same on Orange. I see a lot of other users are having this problem.
I'm browsing the Internet, with 'H', then it goes to '3G' and it just drops out. Phone calls are choppy at best. I can stream video for about a minute before it drops out.
Not impressed.
Hi Guys,
I thought I was going mad, I'm using a galaxy note and at the beginning I thought it was an issue with the phone.
I've had 4-6mb speeds going down to 1-1.5mb and upload speed not going above 100k and dropping, thus making voip telephony or skype virtually impossible.
I called up their tech support they tried to bull**** me with all kinds of excuses, I then told them I have a note a nexus and also tried the sim card on a sony p tablet all of them have the same issue, disgusting speeds.
Something is wrong with their network and this happened suddenly around the 25th of June around the Hampshire area.
I'm thinking about complaining to ofcom and see what happens... not happy