[Q] My DNA has mobile data connection problem - HTC Droid DNA

After the update, my DNA starts to have mobile data connection problem. Often it shows mobile data disconnected. Turn off then turn on does not solve problem. After restarting, it shows 4G LTE, but I can't connect to any website. Then after several minutes, the symbol changes to 3G, and I can now connect to internet as normal but at 3G speed.
I have taken out the sim card and put it back, still same problem. What may be the cause, what should I do? Thanks.

njupiggy said:
After the update, my DNA starts to have mobile data connection problem. Often it shows mobile data disconnected. Turn off then turn on does not solve problem. After restarting, it shows 4G LTE, but I can't connect to any website. Then after several minutes, the symbol changes to 3G, and I can now connect to internet as normal but at 3G speed.
I have taken out the sim card and put it back, still same problem. What may be the cause, what should I do? Thanks.
Click to expand...
Click to collapse
what area are you in. Is it normal for it to switch to 3g (ie you're in your house)
were you rooted prior to ota and if so what were you running.
what kernel did you have installed. and what kernel is it saying right now ( ie [email protected] or custom)

dragonstalker said:
what area are you in. Is it normal for it to switch to 3g (ie you're in your house)
were you rooted prior to ota and if so what were you running.
what kernel did you have installed. and what kernel is it saying right now ( ie [email protected] or custom)
Click to expand...
Click to collapse
Northern Cal, bay area, not normal to swtich to 3G
I never rooted that thing, alwasy stock, kernel. Thanks.

njupiggy said:
Northern Cal, bay area, not normal to swtich to 3G
I never rooted that thing, alwasy stock, kernel. Thanks.
Click to expand...
Click to collapse
i would call and have them resend you the ota and try the flash again. It sounds like while flashing the new radios it either did not finish or didn't not flash at all. Seems like the 3G portion of the flash worked, but not the 4G. I had this happen on the rezound only the other way around. The fix was the roll back my phone and reflash the update over. Since you do not have the capability to roll your phone back. Try the ota a second time.. I'm guessing they are going to tell you it's not possible to send the ota again since the phone is going to think it's updated. So you may end up taking it to a store and having to send it in.

Same thing happened to me. You'll more than likely need a new SIM card.

Related

3g lose connection while downloading.

Ever since Verizon network went down a few days ago I can't get a solid connection whenever I download anything. Browser seems to load fine. I try downloading several apps from the market but cannot complete the download due to lost connectioime. It will just stop at any time during The download. Same with files. I dont think is the rom. I'm on cm7 pre-release. Flash back to Tesla but still have the issue. Is anyone else have this issue?
Are you close to a 4G area? Try locking your radio to 3G and see if it improves.
akanatrix said:
Are you close to a 4G area? Try locking your radio to 3G and see if it improves.
Click to expand...
Click to collapse
No I don't get 4g in my area. How do I lock 3g? I have it set on cdma / edvo auto.
xxxdroidxxx said:
No I don't get 4g in my area. How do I lock 3g? I have it set on cdma / edvo auto.
Click to expand...
Click to collapse
You go into the phone dialer and input *#*#4636#*#*, choose phone information. LTE mode for only 4G, CDMA auto (PRL) for only 3G. You can change it back to normal by using CDMA + LTE/EvDo auto.
I've been having the same exact problem.
akanatrix said:
You go into the phone dialer and input *#*#4636#*#*, choose phone information. LTE mode for only 4G, CDMA auto (PRL) for only 3G. You can change it back to normal by using CDMA + LTE/EvDo auto.
Click to expand...
Click to collapse
I'll try this later tonight.
slckofit said:
I've been having the same exact problem.
I'll try this later tonight.
Click to expand...
Click to collapse
Just installed the latest radio and is still having the same issue. I hope is the network then since you're having the same problem too.
I have das bamf remix 1.5 on my phone and I've been having very slow downloads lately when it says I have a full signal.... Tried both modes as mentioned above and problem persists. Can't even load a whole you tube vid. WTF
New radio problems
I had similair issues, and I went back to stock 605.6 radio and a simple debloat rom and it fixed my issues, I am also set to CDMA(PRL) as I'm in a 3G only area
on the new radio my 3G connection was unstable and my GPS wouldn't lock
all of this only occurred after the verizon network went down and came back up.
before that I was having my problem with the new radio. I'm waiting on 605.6 until Verizon officially updates the radio, because I think they changed something that is currently only working with the old radio, the only one they have to support at this time, just my conjecture of course, but I've tried it a few times going between an old radio/old rom and new radio/new rom and it's consistant
Having the same issues. Tried all the radios, but downloading from the market place still goes at a snails place. Like everyone else this started after the lte network went down and came back up.
Update:
Found this on Android Central: Created Cheeta186
cheeta186 said:
Alright, I just got off the phone with them and they fixed my problem in less then 5 minutes. The problem was caused when the network went down, and when it came back up, some of the thunderbolts would not connect correctly causing the connection issues. When I called customer service the woman brought a tech guy on the phone and he had me take the battery out of the phone WHILE IT WAS POWERED UP and then take the SIM card out and he did some kind of "network reset" to my SIM card and now all the issues are gone. Worth giving them a call and seeing if this fixes your problem. IMO VZW has the best customer service hands down, they are always so helpful and will make conversation with you during the luls while on the phone (IE when your phone is booting up).
Click to expand...
Click to collapse
Can't check this myself yet, because verizon customer service isn't open as of now.
Interesting. I'll give Verizon a call. Thanks.

[Q] Phone wont connect to data (MR1 and MR2.5)

Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
maybe try and get a new sim card first.
Well, 4g works now, but I'm barely in a 4g area, so it's spotty. 3g will not connect no matter what I do. I have tried a few different combos of Radios and ROMs, to no avail. Does anyone have any suggestions?
im having problems here too im on rc4 3.0 with new ota radio just this morning it srarted acting up im stuck on 1x im in,mesa az
Sent from my ADR6400L using XDA App
I would pull out the SIM and just make sure there's no crud in there. Slim chance, but checking the md5 of the radios before you flash just to rule that out. Other than that, I can't think of anything. Isn't there a diagnostic you can run on these?
ok guys im trying again im still having the same problems as OP everything works fine over wifi and 4g is a little spotty but pretty stable for the most part and i didnt have issues till i went to the newest radio i have done just about everything and i mean everything battery pulls flashing, recover and evan go to bone stock and i did manage to get 3g working again but then 4g wouldent connect and evan than 3g was not that stable so i personally think the radios are some how damaged from radio flashing anybody have this happen to them
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
I do not think its a root or radio issue. I have Th3roy on mine with the leaked radio its got no google voice or browser on 4g, 3g is fine. One of my buddies ahd two non rooted tb's they're both doing exactly the same thing.
jimmyk0789 said:
I'm also having this problem but I'm.using CM7 1.2 with the MR2 radio I get 4g but when I go to web pages it won't load if I switch to 3g only the pages load. this is really pissing me off because I call Verizon and let them know about the issue and they say nothing is wrong even those they say they are receiving many calls about the problems and try to trouble shoot me I'm not stupid I know more about this phone then them. Btw I also tired mutliple radios and roms and still no lucky I'm in Houston Texas
Click to expand...
Click to collapse
///Ficarra said:
Oh boy oh boy....
My TB has been giving me some issues lately. Notably, data issues. Starting Sunday morning, it would not connect to 3g or 4g. No matter what I tried. Reboots, battery pulls, Fix permissions through Rom manager, turning the radio off and on, Airplane mode off and on, 4g only, 3g only. Nothing worked. I was running the MR2.5 Radio with Das BAMF 3.0 RC4. So I flashed the MR1 radio and put CM7 on it. That worked great. For a day. Starting this morning, it started doing the same thing. Will not connect to data.
When I say that it wont connect, I mean it will not send or receive data. In the "about phone/network" menu, it will state that it's connected to LTE or eHRPD (3g), but it will not send data. Ping tests fail. Nothing goes through. Texts and calls work fine over 1x, thankfully. So what do I do?
Also, when I try switching to 3g only, it gives me an error that phone.android process has stopped working. Then my radio goes out completely, til I switch back to CDMA only.
Does this have something to do with my phone flying out of my jacket pocket while riding home from Milwaukee? I was cruising at 70, listening to music, then BAM! No more music. Check my pocket, phone is gone. I pulled over to the shoulder, got out, and walked back to find it on the other side of the 3 lane highway. The battery cover was about 40 feet away. Aside from some scratches on the kickstand and the ring around the camera lens, the phone appeared unscathed. It worked fine for 2 weeks after that too...
Should I call VZW and see if they can replace it? Revert back to stock and bring send it in?
:help:
Click to expand...
Click to collapse
call verizon beacuse you are not the only one i posted the number in the 4g issues thread already this is pissing me off because i tried many roms and radios and no luck
you probably ruined the connectors on the battery cover. theres some little gold tabs on the back that connect to the phone and act as an antenna. before you try anything else i would try getting a new battery cover. also try pulling out your sim card to see if theres anything blocking the connectors.
Verizon is having some techs check their end of things. They want to see if there is a problem with their network before they send me a phone. I pretty much know it's not the network, as nobody else is having this issue in my area, and I've traveled outside of my area with the same issues. I guess I have to wait patiently until they decide to replace my phone.
I have no issues when i switch to CDMA Auto PRl, I get zero 3g drops in data.
However, when i have it set to CDMA + LTE I always get 4G and 3g drops in data.
Whatever the problem is, they need to fix it, its getting ridiculous not being able to use 4G all the time.
Sent from my ADR6400L using XDA Premium App

data not working on wifi when in calls - sprint

I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
no one experiencing my duplex wifi while in call not working issue?
Is no one else having this problem ? I'm about to do a flash back to the stock ROM to see if wifi works simultaneously while in a call but if it's a fault in the programming / chipset then there's no point in me trying. Someone please reply so I don't waste my time doing something that someone else has tried.
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Flyhalf205 said:
Well I am on Verizon but sometimes my data works and sometimes it doesn't during a call. WiFi will stay connected and work fine.
Click to expand...
Click to collapse
Mine isn't working at all when I'm on the call, even when the wifi connectivity is on the status bar.. as soon as I disconnect calls my push to talk app/browser/etc start back working... Sometimes the wifi doesn't work at all on the phone even if I'm not on a call, but the S2 I have works like a charm with the same cradle point mbr1200/verizon data card that I've had for years. within 5 feet from the router too...
stock. non rooted, on sprint.
i was on the phone with my mom on moms day and was on wifi here at the house.
i was successfully able to use google voice to send and receive texts and also was surfing the web for a phone for my mom, so i have had good results with wifi calling.
enettrek said:
I have a sprint HTC - One Max with current OTA - rooted of course - Kit Kat.
When I'm on calls it does not allow me to use my data on my wifi at all. I have always been able to
on my Galaxy 2 phone but not with this new HTC One Max.
I've tried using it with the mobile data turned off or on in settings.
Even though it shows wifi connectivity on status bar it still doesn't allow
for a page to load, speedtest to be done, zello to stay logged in, etc.
Click to expand...
Click to collapse
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Problem diagnosed but not fixed
I have diagnosed my problem on simultaneous calling with data connection non existence even with wifi symbol on status bar...
The data on wifi works on calls if I'm not using a bluetooth device, meaning if I'm using the handset or the speaker phone it works fine, even if the headset stays connected to the phone, wifi still works as long as I'm not using the bluetooth for my call... kinda defeats purpose of having a smartphone if you can't use all features... backward thinking htc.
mwebb34 said:
I'm having issues with data also. I have the Verizon onemax. I started having this problem about 3 days ago. I have issues staying connected to 4g never used to have this problem. I live in a 4g area, when I turn off my device and wait about 10 secs then turn it back on then I get 4g for a brief period then it goes right back to 3g. Also I can't get any data when I make a phone call, that never ever happened before, I don't know why this is happining. I called Verizon and the rep told me to turn off my device then turn it back on the rep said that resets the "PRL" I TRIED THAT like I said awhile ago it worked....but only for a brief period. The Verizon rep "tech support" told me if that diddnt work that I may need to get a new SIM "which is on the way". This problem has happened on NuSense and on ViperRom, I wiped cach/dalvik/data&system and I'm still having this issue, I'm hopping the new SIM will fix this issue. Maybe we can get some help. I'm hopping because this is very annoying!
Sent from my HTC6525LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
enettrek said:
That sounds like a load of crap on the PRL note, which stands for preferred roaming list, aka while off verizon towers... network / data provisioning should fix the problem... which on sprint's is a quick ##72786# to get network provisioning to reset itself... Been doing that alot lately with the towers here getting the upgrade bugs. Had a nexus 5 phone in a power cycle loop when LTE was turned on in specific areas, had to put it in airplane mode quickly before it powered down, change settings to cdma, leaving it like that til the area was fixed. Only phone that had that problem that I know of. My HTC One Max kept losing tower connection randomly and I still have issues where certain towers won't put the call through to my phone. Which I've heard is an "on going" issue from sprint in certain "markets" LoL... (My guess is any of the newly upgraded towers with spark)
Click to expand...
Click to collapse
All I know is that when I put in my new SIM it seemed to fix my issue iv not had any problems staying connected to 4g. I figured the Verizon REP was full of B.S.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
I created a new thread for this issue with a poll to help htc see if it's a wide spread issue. Will let them know the link tomorrow when I talk to their higher tier techs.
http://forum.xda-developers.com/showthread.php?t=2753130
Edit
I fixxed the issue. I cleared data In app mgr.
Sorry if I posted this in the wrong place. I can't seem to get the voicemail notification icon to go away, I checked my voicemail and I don't have any new messages. On viper Rom
Sent from my HTC6600LVW using XDA Premium 4 mobile app

My HTC looses 4G Connection and switches to "E" or "G" and loose signal completely

My HTC looses 4G Connection and switches to "E" or "G" and loose signal completely
I am in need of some help, and the AT&T Support is utterly crap. I have a 2 GB (4G LTE) Data Plan but my phone seems to be messing up. Today (Because it is really really hot out, and the phone is in my pocket all the time, which makes it even hotter in my pocket)the phone reached it's milestone with me and got to 111 Degrees Fahrenheit. In an attempt to save the phone, I turned it off. Several minutes later, I turned it back on (Was at 96 Degrees now) and I noticed that I had no Data Connectivity. I had bars, but I didn't have the letters "4G LTE," or "4G." It was blank, but then it lost the bars completely. Then later on I had a "G" and "E" come up on the Status bar next to the Connectivity Bars (Which were full, I had all 5 bars). There are 2 pictures included here, one is with the "E" (Or EDGE connection of what I heard) and one is when the connection just drops a few minutes later.
Info:
Bootloader is Unlocked (via htcdev), installed with Custom Recovery (TWRP 2.8) and Root Access (SuperSU).
Android v4.4.2 with HTC Sense v5.5
(If you need more information please tell me below and I will do what I can to answer them, Photos were taken not too long ago, about 10 to 15 minutes ago from the Post of this Thread)
BUMP
thehumanslayer12 said:
BUMP
Click to expand...
Click to collapse
have you flashed any firmware's or radio's ?
try and fully charge the phone and toggle airplane mode and see if the data connection works. also the temperature you describe is not really that high.
And overheating would only damage the battery not chips/radio's inside the phone. Water is a different story
clsA said:
have you flashed any firmware's or radio's ?
try and fully charge the phone and toggle airplane mode and see if the data connection works. also the temperature you describe is not really that high.
And overheating would only damage the battery not chips/radio's inside the phone. Water is a different story
Click to expand...
Click to collapse
I was thinking about Flashing a custom firmware but I ended not, because I was a little worried that I would Brick my phone. The only things that I did flash was the Custom Recovery to TWRP Recovery (Made a mistake, it's TWRP v2.7.0.0) and got Root Access through SuperSU. The data does come back now, back to 4G LTE but whenever I try using the data or make a call it attempts to send out the Data but then shuts off seconds later the only thing that I can do, is Text and that's it. Will resetting everything (the Recovery, Un-Root, and Re-Lock the Bootloader (which wont do anything since I found it that it is Perm)) fix the problem?
Edit: Also thanks for the Info on Overheating. OH and also a very very VERY important detail that I think is serious, the Phone gets to 111 Degrees (It was at 114 Today, before shutting down for 4 Hours before finally being able to turn it back on) now whenever the Phone is trying to use the Data. I was trying to load Facebook, and the data was on at the time (4G LTE Connection) it was sending and receiving the Data, but it was going like 5 times slower than what 4G LTE is, it was like having 3G, and when the data was being used, the Phone got to 114 Degrees but when that data was off, the phone was a Rock sitting at 79 Degrees. I suppose this might have something to do with it? Also here is another picture, the Battery History for today. The 4G LTE Connection is staying Stable for now, but will go away if I attempt to use data or make a call. Messaging is available again though. The phone got to 114 at 3 PM and turned off later after that, so please tell me or someone else if this has anything to do with the case? Thanks.
thehumanslayer12 said:
I was thinking about Flashing a custom firmware but I ended not, because I was a little worried that I would Brick my phone. The only things that I did flash was the Custom Recovery to TWRP Recovery (Made a mistake, it's TWRP v2.7.0.0) and got Root Access through SuperSU. The data does come back now, back to 4G LTE but whenever I try using the data or make a call it attempts to send out the Data but then shuts off seconds later the only thing that I can do, is Text and that's it. Will resetting everything (the Recovery, Un-Root, and Re-Lock the Bootloader (which wont do anything since I found it that it is Perm)) fix the problem?
Edit: Also thanks for the Info on Overheating. OH and also a very very VERY important detail that I think is serious, the Phone gets to 111 Degrees (It was at 114 Today, before shutting down for 4 Hours before finally being able to turn it back on) now whenever the Phone is trying to use the Data. I was trying to load Facebook, and the data was on at the time (4G LTE Connection) it was sending and receiving the Data, but it was going like 5 times slower than what 4G LTE is, it was like having 3G, and when the data was being used, the Phone got to 114 Degrees but when that data was off, the phone was a Rock sitting at 79 Degrees. I suppose this might have something to do with it? Also here is another picture, the Battery History for today. The 4G LTE Connection is staying Stable for now, but will go away if I attempt to use data or make a call. Messaging is available again though. The phone got to 114 at 3 PM and turned off later after that, so please tell me or someone else if this has anything to do with the case? Thanks.
Click to expand...
Click to collapse
where are you getting these temperature readings ?
4G LTE goes off during a call. Calls are made over 3g
clsA said:
where are you getting these temperature readings ?
Click to expand...
Click to collapse
Well, I am getting them from multiple sources, for one I am getting 1 by "All-In-One Toolbox," 2 since I have Root Access I can be able to analyze the system via Fastboot through my computer (3rd Party Applications, plus the applications that I created) 3 well of course there is an AT&T App designed to so and so "Optimize Battery Life" (Which it never does) shows the current Battery Readings of the phone. (For number 2 the custom Recovery I have allows me to turn on Auto Logging when the phone operates at a bad, and in this case "Hot," rate, which from there I can analyze what the system was doing at the time (Temp. Writing and Reading Logs, etc (However it does not log Radio Network or anything related))
clsA said:
Calls are made over 3g
Click to expand...
Click to collapse
When I used to call, the LTE would go away and 4G would stay, so I would have to be a bit cautious about that.
I am quite certain that it would be the Root that is doing this, I am not to sure though.
clsA said:
try and fully charge the phone and toggle airplane mode and see if the data connection works.
Click to expand...
Click to collapse
Hey! I did this today, and the phone was keeping the connection! Although, the Data was as if I was on a 3G Data Network, I am talking to AT&T about the case now(Not now now, but generally), but like I said their Customer Service is crap. The phone also stayed at a 99% Battery Charge all day long, and when I turned Airplane Mode off, I seen my 4G LTE just come up like nothing. I would suspect this as a "Temp" fix, because the connection does change to "G" and "E" (Also in the All-In-One toolbox, the regular 4G connection, the application said it was a "HSDPA" (Also sometimes it had a '+' next to the name too) connection. Was finally able to get a call out to my Voicemail today, but right after I ended the call I lost the 4G (And LTE in some cases) connection, no reception is what the phone was saying.
Edit: I am starting to think that the phone is too weak (or the signal is too weak, in this case the Radio in the phone is too weak or so, not enough power maybe?) to carry out a Stable connection to AT&T, or one of the Cell Towers. I suspect in me Flashing the SuperSU and TWRP Recovery could be the cause of it? (Also another thing that I forgot to mention again, is that I had sent in my HTC One to HTC to get repaired, as it bricked its self by turning background data off for 'Google Services' making HTC Sense not respond and then lead to the bricking. HTC Said a total of 5 Items (Including the Mainboard) were replaced in the repair. Maybe they did something wrong? But then again I can't send it back because I unlocked the Bootloader)
thehumanslayer12 said:
(Also another thing that I forgot to mention again, is that I had sent in my HTC One to HTC to get repaired, as it bricked its self by turning background data off for 'Google Services' making HTC Sense not respond and then lead to the bricking. HTC Said a total of 5 Items (Including the Mainboard) were replaced in the repair. Maybe they did something wrong? But then again I can't send it back because I unlocked the Bootloader)[/I]
Click to expand...
Click to collapse
So this is a HTC Repair job... it's very likely your hardware is broken then.
use the SuperGuide to return to stock and get another phone from HTC/ATT
clsA said:
So this is a HTC Repair job... it's very likely your hardware is broken then.
use the SuperGuide to return to stock and get another phone from HTC/ATT
Click to expand...
Click to collapse
*sigh ok thanks but anything about the battery doing this?

LG V10 4G LTE connection problem

Hi,
I have been experiencing a few issues with the 4G LTE on my LG V10 H901 (T-Mobile). What happens is this.
In Network mode I selected GSM / WCDMA / LTE Auto. This initially worked fine and could get a data connection. 2 days after, I noticed I couldn't get a data connection anymore, the 4G LTE icon at the top was displaying with a down arrow lit. So I went in the Network mode and checked my APN everything was ok. Decided to switch from GSM / WCDMA Auto where I got a 4G connection (icon 4G displayed at the top) and I finally got a data connection.. Changed it back to GSM / WCDMA / LTE Auto, and there I was back on LTE... I had to reboot my phone and that is when I noticed the same thing happened again!!! No LTE connection and had to first select GSM / WCDMA Auto to get 4G.. If I reboot with GSM / WCDMA Auto I get a data connection fine.. The problem only occurs when I have the Network mode on GSM / WCDMA / LTE Auto. Anyone else having this issue? Is there a fix?
Thanks
I would say it's a hardware problem with the phone I've had mine for a month i never touched network settings and the phone gets a better data connection then any phone I've ever had LTE pretty much all the time where other phones wouldn't maybe a factory reset would fix it worth a shot
The first V10 i got from T-Mobile had somewhat of a similar problem but with WiFi, it would connect but speed was horrible. And LTE isnt that great in my area either. I read around the forums and notice that many have done factory resets and that fixes everything. I did that and lowe and behold, it did. WiFi was fast again and LTE speed improved but still sucks....its my area, not the phones fault. For some reason, a reset helps.
However, I was still just 4 days in since I got my phone so I just went back and had them replace it. I just told them that the WiFi doesnt hold....they didnt really ask me tons of questions. I replaced it only because I am paying for the phone and me having to do a "fix" to make it work doesnt sound right...so I want a new good phone lol. The new phone worked fast from the get go...no reset needed.
Just got the V10 was having those wifi issues initially so brought phne back n exchanged for another 1 and this 1 workes fine but now Im having dropped call s inside my house ,verizon said no antenna issues i can bring phne back n replace for something else or another v10 but that is time consuming ,please anyone having drop d call s....I live Long Island NY so verizon overage is better then most carriers...INaNYmin...
I began having the exact same issue on Jan 16. Had the phone since Dec 25th, worked perfect. Then, all of a sudden, it began to lose LTE connectivity. At first I thought it was a down tower, but the problems persisted an eventually got much worse wherever I went. On a full charge the phone will behave normally for a while, but eventually it starts losing data connectivity altogether, cycling between 4G LTE, 4G, 3G, 2G, trying to connect. during this process the battery drains a lot, it never really connects, and sometimes calls and text messaging fail. Tried every network setting, soft reboot, hard reboot, safe mode, clear cache, factory reset....problem persists. T-mobile concludes it must be defective. We shall see. Awaiting a replacement.
Having the same issue. Looks like it's a common problem. Any fix for this yet?
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
gslide said:
Wind works on hspa not LTE. That's why it works. I've noticed that it works fine on hspa(4g) but when I put it on LTE(4gLTE) it works for a while then stops.
Click to expand...
Click to collapse
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
anonimo6971 said:
For me, Wind works fine on GSM/WCDMA or GSM/WCDMA/LTE
With Bell, it will not connect on GSM/WCDMA/LTE.
However, with Bell, if I put it on GSM/WCDMA, it will connect. Then if I change it to GSM/WCDMA/LTE, it will connect to Bell's LTE.
Occasionally, it will lose its data connection... and then if I toggle between GSM/WCDMA & back to GSM/WCDMA/LTE, it reconnects. This seems to happen once every 2-3 days
I don't know why it does this. It was actually very frustrating until I figured that out. I almost dropped Bell because I was not able to connect on LTE for the longest time!!
I just keep my Wind plan for the US roaming (on Tmobile LTE down there)
Click to expand...
Click to collapse
Yup exact same issue with me and that's how I resolve it as well I'm with koodo and I lose LTE. I was going to warranty this phone but I think it's a common issue.
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Lg v10 t mobile no connection
I'm having a similar issue I get a 4G LTE signal but if I make a call once I end it I loose all signal including the bars it wont let me text or call it says network not available and it will do that till I travel a few miles. I'm not in a dead zone because it does it in the heart of the city and on the buisest streets in Tampa Florida then it will come back and sometimes I won't get a signal for a entire day out shoe have any solutions?
anonimo6971 said:
I have a similar issue.
it always seems to find the LTE signal, however I have no data and the battery drains very quickly.
If I have it on GSM/WCDMA/LTE, it seems to have connection issues. However, the data will connect on GSM/WCDMA. Once I have data, then if I select GSM/WCDMA/LTE, and it will connect to LTE
It is a Tmobile version. I am using it on Bell (Canada)... however it works fine with Wind & Tmobile, with no issues.
I am hoping that this will be fixed with the Marshmallow upgrade.
Click to expand...
Click to collapse
Hey,
I'm using this phone in Canada too, on Telus. Ever since the OTA update 2 days ago I've been having data connection errors over the network. Did you find a fix?
---------- Post added at 01:59 PM ---------- Previous post was at 01:51 PM ----------
SasamiAdachi said:
I just want to quickly point out that I am seeing the exact same issue on Virgin Mobile (Bell). I also noticed that the performance of the phone decreases drastically when it is connected through mobile data instead of WiFi. Anyone else sees this and knows how to fix it?
Click to expand...
Click to collapse
I'm seeing this too, but it just started after my OTA update. So frustrating bc I love the phone.
I had a similar problem. With The latest software (,,v20c,,) With the LGUP Software I software put it back (,,v20a,,) . And it seems the problem disappeared. Last part of the modem software is not good. Even test elements. Sorry for my bad english for knowledge. LGUP software very simply . ( i have V10 960A Unlocked (Eu version) android 6.0 and T-mobile LTE )
If you need help:
http://www.androidsage.com/2016/04/12/update-t-mobile-lg-v10-android-6-0-marshmallow-h90120e-lgup/
http://forum.xda-developers.com/lg-v10/general/kdz-download-lollipop-kdz-10c-lg-servers-t3332348
I have permanent SIM unlocked phone .and I want to update to mm6.0
Present software :5.1.1 loollipop
Rooted :yes
It's mobile h901
Warranty:I bought imported phone unlocked so no warranty guide me safe way to update my phone
Thanks

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