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I have bought xps about 20 days ago. Yesterday and today , while I was surfing the net via wifi (both times) , my phone suddenly switched off and made a restart. Did anyone experience a problem like this ?? It never happened before.
Not had that problem - infact I was just thinking today that I haven't restarted my phone for a week.. and it still feels super smooth... which I've never experienced before on Android!
Never had a sudden restart, lag or unresponsive device. Seems that you are the only one here with such a luck...
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
georgebest said:
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
Click to expand...
Click to collapse
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
ssj_jaypee said:
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
Click to expand...
Click to collapse
If it's not happening very offen like twice a day, the only thing you can do is wait for the 4.0 update, because If you look in all the other android smartphone forums you will see that every android model have this issue from time to time. I think is something like the Windows OS bluescreen...very very difficult for normal users to detect where is the problem. I think with the 4.0 update the problem it will be solved. But if the Xperia S become unstable and randomly rebooting every day try a software repair with pc companion and if this is not solving the problem just go to a Sony support center and give them the smartphone for replacement.
I have the reboot twice
Refresh ROM good!
Hi, my phone also has random restarts. It becomes sluggish and unresponsive, then just restarts.
I think mine has done it once or twice when just in standby mode as well.
I actually got my first Xperia S replaced as it had this problem, but the replacement is also suffering from it.
Seen a few other people saying they have the same over on the Sony forums, so I think its a software problem somewhere.
sssache said:
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Click to expand...
Click to collapse
I have .73. I didn't flash my device nor I use it when charges(and I don't let it charging for hours).
I think that there was not enough RAM at that time but I am not sure. I'll have to check it out.
I just experienced the same problem not too long ago. I was web browsing and my phone crashed and rebooted on it's own. I'm on the phone with Sony right now because I have the youtube issue as well. This sounds like a software issue.
Had mine since March 6. So far only one random reboot, none since update to 6.0.A.5.6
Sent from my SO-02D using xda premium
I called Sony Mobile Canada to report this issue. I told her others are having this issue as well. She's going to escalate it. I would like to encourage everyone who's having this problem to call Sony tech support in your Country and let them be aware of this issue. The more people call about this issue, just maybe they will work on a software fix sooner rather than later. Strength in numbers!
No restart on mine
I heavy use internet 3G/wifi on it
But,
I never flash anything on mine with flashtool or seus or pcc
Pure stock FW.67
12w14
AAD-AV
Only 2 "big" issue
Phone freeze one time
when plug charger in
VolumeUp+power solve the bug,
And the yellow tint on the screen.
Normally,when the phone keep autoreboot,or autopowerOff
It is caused by a dead battery
You can identify it
by keep hold power when the phone restart by itself
and at reboot
If the led blink 3 time red when holding power
That's indicated battery die
Or made a battery test in service *#*#7378423#*#*
But your phone is new !
So try a full charge with reset battery to get best power (volumeUp + power 5second one vibrate)
If your phone is rooted
you can delete manualy "power_supply"
in sys/class and reboot
with charger pluged in
After that,
try a full restore with seus with wipe data ect..
Can't help more :-(
Ciao
kaosdroid said:
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
Click to expand...
Click to collapse
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Efe64 said:
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Click to expand...
Click to collapse
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Eyados said:
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Click to expand...
Click to collapse
I was using opera mobile and I was surfing about 5-10 min.
kaosdroid said:
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
Click to expand...
Click to collapse
Sure i understand it much better then u.
What has random freeze to do with battery?
What you are telling is another section:
http://forum.xda-developers.com/showthread.php?p=25402228
Here you go.
Of course it getting hot.
Power means heat...
Logic.
This isnt a overclocked pc with grammacs core mg..
Kills battery and reboot. Right. Your right.
You go from a to z.
Do you even know what you are talking about?
He says freeze with browser bla bla, you begin with battery...
Nvm.
Good luck in your life
Sent from my LT26i using XDA
Hi Everyone!
I had updated my rom on 9100G to stock ICS from samfirmware few days ago. It worked fine for few days and now, the flash led is always on (even when the phone is off). Do you think its a hardware issue or a ROM issue?
Regards,
Eddie
lolwut. You're saying the flash LED is always on? So it's like walking around with a light bulb in your pocket? Hahahaha, well I shouldn't worry, the LED will probably have burnt out by the time you read this.
remove battery restart phone and see if that happens,
wipe your phone using dial code after saving your stuff and see if that happens
last resort flash a new ROm after full wipe
or repair job
6bloody6eddie6 said:
Hi Everyone!
I had updated my rom on 9100G to stock ICS from samfirmware few days ago. It worked fine for few days and now, the flash led is always on (even when the phone is off). Do you think its a hardware issue or a ROM issue?
Regards,
Eddie
Click to expand...
Click to collapse
Hey there plz note that having ur led on while the device is off can't be done technically i suppose that you mean that when the device is locked.
Anyway try to pull the battery off the device and install teslaled flashlight from play store and force it to swich the camera led off . Let me know are you having your device rooted or not ?
Sent from my GT-I9100 using xda premium
Thanks all..
postfatal - nothing's funny buddy.. i removed the battery.. DUH!
atifsh - I had removed the battery and tried that, but nothing worked.. so i kept the phone aside without the battery and now the phone isnt charging..
moe.nassef - Not when locked.. its on even when the phone is powered off.. it goes off when the battery is removed..
Im gonna take it to the service center to check what the problem is.. will keep yall posted.
weird problem. specially this line..
atifsh - I had removed the battery and tried that, but nothing worked.. so i kept the phone aside without the battery and now the phone isnt charging..
Click to expand...
Click to collapse
I think it is quite normal that your phone is not charging, when the battery is not inserted and connected to the charger >.> but funnies aside,
If that didnt happen before you flashed to the latest ICS firmware(original) then there is a software issue regarding it, something is forcing your led to be on. probably a malfunctioning flashlight app that is not compatible with ICS.
Syrellaris said:
weird problem. specially this line..
I think it is quite normal that your phone is not charging, when the battery is not inserted and connected to the charger >.> but funnies aside,
If that didnt happen before you flashed to the latest ICS firmware(original) then there is a software issue regarding it, something is forcing your led to be on. probably a malfunctioning flashlight app that is not compatible with ICS.
Click to expand...
Click to collapse
OMG.. really? I thought that was understandable.. i put the damn battery back to charge it buddy.. LOL.
I took the phone to the service center.. They claim that its a HW issue.
I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
nhariamine said:
I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
Click to expand...
Click to collapse
Problem??? Because it drops to 99% after you unplug the charger??? That's way within the tolerances of the charge circuit. The real question is what kind of battery life are you getting?
FWIW, My stock T-Mobile SGS-III (i.e. dual core Snapdragon S4) often displays 99% when I unplug the charger. However, it's inconsequential as I get a full day of service from this battery
flashfox said:
Problem??? Because it drops to 99% after you unplug the charger??? That's way within the tolerances of the charge circuit. The real question is what kind of battery life are you getting?
FWIW, My stock T-Mobile SGS-III (i.e. dual core Snapdragon S4) often displays 99% when I unplug the charger. However, it's inconsequential as I get a full day of service from this battery
Click to expand...
Click to collapse
Well thank you man i thought i was the only one having this problem but fortunatly my phones can last a full and sometimes more than a day.Have a nice day.
Mine still stays on 100% approx an hour later. I.use to have that problem, u need to use different kernel like phenomenal 2.0 or siyah 1.5 beta3
Sent from my GT-I9300 using Tapatalk 2
Weird
Hmm that's weird, cause mine doesn't jump to 99% when i unplug charger (on stock firmware)
What firmware are you using now ?
If I were to unplug my phone and not touch it or wake it up it would be on 100% for 1.5 hours.
samsung made it like this to prevent overcharging well it was on S2
Happens to me as well, i've assumed it's just the battery fuel gage calibration being a bit off, and that's likely what it really is. This doesn't really matter, the fuel gage isn't very precise anyway, by design, so who cares.
This is not a problem.
The battery meter is reset everytime your phone charges to 100%.
Unplugged and checked an hour later and still at 100%...stock non rooted.
Sent from my SGH-T999 using xda app-developers app
Its supposed to do that to prevent overcharging or so I've heard but if you leave it plugged in for quite a while, it should stick at 100%.
Mine used to display 99%, but since a recent OTA update, it now stays on 100% once unplugged. Samsung must have altered it. Im on Stock Rom.
nhariamine said:
I had this problem since the second day i've got the galaxy s3 in the international version at first i thought that it was the firmeware that came with the phone is crap,so i changed to another stock ROM from Sammobile and nothing changed always the same prob,Share your thought and somebody please give me the reason or a solution to this damn problem.Thanks in advance.
Click to expand...
Click to collapse
i used to have the same once i got the phone, then i got a notification for a SW update, installed it, then it solved the issue,,,, my sw ver is 4.0.4
neowix said:
Hmm that's weird, cause mine doesn't jump to 99% when i unplug charger (on stock firmware)
What firmware are you using now ?
Click to expand...
Click to collapse
i'm using the latest version of UK firemware Stock and my problem is solved it was a bug from an app.
monestarazi said:
i used to have the same once i got the phone, then i got a notification for a SW update, installed it, then it solved the issue,,,, my sw ver is 4.0.4
Click to expand...
Click to collapse
i did what you did absolutly man and my problem now is solved by an Update via OTA to the latest version of july Stock Rom of UK.Thanks man!
I've noticed this as well. It usually happens when I leave it plugged in overnight but if I remove it when it reaches 100%, I'm usually ok.
Galaxy S3 on TMO
Hello everyone...
I'm a new member, but certainly not new to this great forum! Unfortunately, though, my first post is to report - and ask for help with - a little disaster!
Okay, so, without further ado, here's how it went down.
I had flashed both phones with ICS earlier, but wanted to get them back to the factory ROM. Having bought yet another U, I found out that the original GB ROM for phones sold in Saudi Arabia is st25i_6.0.b.3.188, as opposed to .184, which I had also flashed the phones with after I had some issues with the aforementioned ICS.
So, last night I located and downloaded the .188 kernel and flashed it using the flashtool. As it usually happens, the flashtool window seemed to go all black, as though the application had hung on me, which wasn't the first time this had happened. I just gave it some time as I normally do and then disconnect the phone, and that never caused any problems. To my surprise, though, when I first started the phone and checked the "about phone" tab in settings, it turned out that the installed version was .184!
So, again, I attempted to reflash the thing, this time being sure to remove all other kernels from the firmware folder within the flashtool. I then just let it do its thing and went off to bed (bad idea!).
In the morning, though, the phone simply wouldn't start. If I hook it to either the computer or the charger, the LED near the front camera will light up red, indicating that the battery is being charged, but nothing else. I can't even boot into recovery mode!
So, now what can I possibly do (besides buying a new one, that is)?
sjanzeir said:
Hello everyone...
I'm a new member, but certainly not new to this great forum! Unfortunately, though, my first post is to report - and ask for help with - a little disaster!
Okay, so, without further ado, here's how it went down.
I had flashed both phones with ICS earlier, but wanted to get them back to the factory ROM. Having bought yet another U, I found out that the original GB ROM for phones sold in Saudi Arabia is st25i_6.0.b.3.188, as opposed to .184, which I had also flashed the phones with after I had some issues with the aforementioned ICS.
So, last night I located and downloaded the .188 kernel and flashed it using the flashtool. As it usually happens, the flashtool window seemed to go all black, as though the application had hung on me, which wasn't the first time this had happened. I just gave it some time as I normally do and then disconnect the phone, and that never caused any problems. To my surprise, though, when I first started the phone and checked the "about phone" tab in settings, it turned out that the installed version was .184!
So, again, I attempted to reflash the thing, this time being sure to remove all other kernels from the firmware folder within the flashtool. I then just let it do its thing and went off to bed (bad idea!).
In the morning, though, the phone simply wouldn't start. If I hook it to either the computer or the charger, the LED near the front camera will light up red, indicating that the battery is being charged, but nothing else. I can't even boot into recovery mode!
So, now what can I possibly do (besides buying a new one, that is)?
Click to expand...
Click to collapse
This has all signs of a low battery problem ... plug in your phone to the charger for half an hour and wait ..... pull it out and it should boot .. Post your findings in any case :good:
Bhargav4591 said:
This has all signs of a low battery problem ... plug in your phone to the charger for half an hour and wait ..... pull it out and it should boot .. Post your findings in any case :good:
Click to expand...
Click to collapse
:good: Thanks dude! It fired up on its own as soon as I plugged it into the charger! I just charged up the batter to full 100%, and I'm about to try to reflash it for the third time. What I don't get, though, is why the battery got drained when the phone had been plugged into the laptop all night! There was about 82% of charge left in the battery when I first plugged it into the machine.
I'll report back again after reflashing. Thanks again.
sjanzeir said:
:good: Thanks dude! It fired up on its own as soon as I plugged it into the charger! I just charged up the batter to full 100%, and I'm about to try to reflash it for the third time. What I don't get, though, is why the battery got drained when the phone had been plugged into the laptop all night! There was about 82% of charge left in the battery when I first plugged it into the machine.
I'll report back again after reflashing. Thanks again.
Click to expand...
Click to collapse
Glad it worked out . :laugh:
Charging via usb is very slow and if you've left something like wifi on all night then there's no doubt that it you're battery is gonna die
Any way , why GB ? The .89 ICS is supposedly awesome . Haven't tried it myself but, I've heard rave reviews from all the people who have.
Bhargav4591 said:
Glad it worked out . :laugh:
Charging via usb is very slow and if you've left something like wifi on all night then there's no doubt that it you're battery is gonna die
Any way , why GB ? The .89 ICS is supposedly awesome . Haven't tried it myself but, I've heard rave reviews from all the people who have.
Click to expand...
Click to collapse
Yeah, that's probably it. I had this (obviously misguided) idea to try to get the phone back to the exact way it was out of the box, and then wait (and wait, and wait...) for Saudi Arabia's turn for the ICS update. Now I know better, thanks to you and all the other helpful folks over here!
sjanzeir said:
Yeah, that's probably it. I had this (obviously misguided) idea to try to get the phone back to the exact way it was out of the box, and then wait (and wait, and wait...) for Saudi Arabia's turn for the ICS update. Now I know better, thanks to you and all the other helpful folks over here!
Click to expand...
Click to collapse
He he ... no worries mate . Glad to have helped .. BTW ... JB for Xperia U out =D [If you haven't seen the dev section that is] ... Bugs present but the Devs are working tirelessly ... expect the fastest Rom for U yet =D
Bhargav4591 said:
JB for Xperia U out =D [If you haven't seen the dev section that is] ... Bugs present but the Devs are working tirelessly ... expect the fastest Rom for U yet =D
Click to expand...
Click to collapse
Ohhhhh... me wanty! I'll check that out next and see how it goes. Thanks again, buddy!
Hi, i was hoping you to help me. My phone is getting crazy.. I had a custom rom, the cm11 weekly build, and then i started having troubles with random reboots. Suddenly, my phone with 100% battery powers off and stays that way until i noticed that, then i power on and i have 1% battery and it turns it off. I thought it was a OS problem, so i installed the stock rom to see if it would solve, but turns out that when i'm around 60% battery it reboots again and again, and there's a flicker on the screen. I tried to root and flash another rom, i tried to keep it off for a few days, i tried to drain the battery as fast as i could but it doesn't solve it. So i'm thinking if it could be a battery issue, maybe it's kinda dead.. What do i do? do i buy a new battery or maybe it's another issue? Had anyone had a similar problem? Would it be possible that the companies on purpose make the phone to get crazy after a couple years as a strategy to sell more? Sorry for my bad english, and thanks in advance for your help.
Leandrorv.21 said:
Hi, i was hoping you to help me. My phone is getting crazy.. I had a custom rom, the cm11 weekly build, and then i started having troubles with random reboots. Suddenly, my phone with 100% battery powers off and stays that way until i noticed that, then i power on and i have 1% battery and it turns it off. I thought it was a OS problem, so i installed the stock rom to see if it would solve, but turns out that when i'm around 60% battery it reboots again and again, and there's a flicker on the screen. I tried to root and flash another rom, i tried to keep it off for a few days, i tried to drain the battery as fast as i could but it doesn't solve it. So i'm thinking if it could be a battery issue, maybe it's kinda dead.. What do i do? do i buy a new battery or maybe it's another issue? Had anyone had a similar problem? Would it be possible that the companies on purpose make the phone to get crazy after a couple years as a strategy to sell more? Sorry for my bad english, and thanks in advance for your help.
Click to expand...
Click to collapse
doesn't hurt to try a new battery, they cost around 10 dollars, and no, phone companies don't do that as a strategy to make you buy a new phone. They stop officially updating your phone to make you buy a new one.
LaosPerson said:
doesn't hurt to try a new battery, they cost around 10 dollars, and no, phone companies don't do that as a strategy to make you buy a new phone. They stop officially updating your phone to make you buy a new one.
Click to expand...
Click to collapse
Thanks. i check my battery and it turns out to be swollen. if i change the battery, would it be solved?
Leandrorv.21 said:
Thanks. i check my battery and it turns out to be swollen. if i change the battery, would it be solved?
Click to expand...
Click to collapse
It should be if you say it dies out of nowhere at 60 percent. I remember i dropped my note once and i thought i broke the whole thing, turns out i just broke the battery, scared me cause i thought i would have to get a new phone
LaosPerson said:
It should be if you say it dies out of nowhere at 60 percent. I remember i dropped my note once and i thought i broke the whole thing, turns out i just broke the battery, scared me cause i thought i would have to get a new phone
Click to expand...
Click to collapse
Exactly, i was scared because where i'm from (Argentina) the phones are just impossible to buy, way too expensive. And there's no even the newest phones because the government don't let import/export whatever we want, so it's gonna be hard for me to get a new battery...
I would get new battery and test it for a day then flash different ROM , stock for few days then any good rated ROM
No LoGiC said:
I would get new battery and test it for a day then flash different ROM , stock for few days then any good rated ROM
Click to expand...
Click to collapse
i bought a new battery and i'm testing it, so far so good. Thanks!
Leandrorv.21 said:
i bought a new battery and i'm testing it, so far so good. Thanks!
Click to expand...
Click to collapse
Glad that solved it let us know if any help needed and feel free to post future issues