[Q] FC com.android.Phone on incoming calls from certain contacts - Galaxy S II Q&A, Help & Troubleshooting

I'm having this problem on incoming calls, just from certain contacts. Other contacts get through ok.
What happens is that the phone displays the message "Unfortunately, the process com.android.phone has stopped", and I don't see who called and not a missed call. Sometimes even the error message closes by itself before I see it, so I don't know that there was a call.
To fix, I tried to wipe all data+cache+dalvik ache, didn't help. I reflashed a different rom, didn't help.
Recently I've synced my contacts to facebook with the Sync.ME app, and I suspect it might be the cause.
Any ideas on how I get my incoming calls work again?

First do a fullwipe again.
Then directly test it (not flash of another kernel or restore of any apps! )
Choose any Rom which should work for u.
Test it.
If anyway have problems, u should go back on a stock firmware and do a factory reset then.
Then test.
Uf this works now - root and flash Rom
again
Otherwise it's hardware (don't think so) or maybe account/Google related.
Much success and play give a short feedback.
CHEERS
Sent from my GT-I9100 with RootBox

Thanks,
Any way to debug the problem?
Kinda tired of all the wipes/restores...
I will try to connect to LogCat via ADB and see if there's something suspicious.
Please tell me if you think of other ways to debug this.

U can try to fix permissions via CWM
And also u can try to replace the phone.apk from another one.
But because u already did a fullwipe, I think this won't help, that's why I gave u this recommendations .
CHEERS
Sent from my GT-I9100 with RootBox

yee-hah!!
problem fixed
This was caused by an old backup using BackMyTones, where the contacts weren't in sync with the ones existing in the google database (and phone).
Tried many things (like full wipe and one-by-one app installation like you suggested), but what I could have done to avoid a full wipe was detaching the google account to erase all contacts, then reattach it. This fixed things.
Thanks for the help!

Nice to hear.
U r welcome.
CHEERS
Sent from my GT-I9100 with RootBox

Hi, michaelitvin, I face the same problem. I deleted my google account and sign in again, but still no good.
When one of my contacts call me, it still shows "Unfortunately, the process com.android.phone has stopped".
Thanks for any advice!
michaelitvin said:
yee-hah!!
problem fixed
This was caused by an old backup using BackMyTones, where the contacts weren't in sync with the ones existing in the google database (and phone).
Tried many things (like full wipe and one-by-one app installation like you suggested), but what I could have done to avoid a full wipe was detaching the google account to erase all contacts, then reattach it. This fixed things.
Thanks for the help!
Click to expand...
Click to collapse

Related

[Q] process com.android.systemui has stopped

Hu guys,
i was googling for some hours but couldnt find a soltuion to this. Everytime i install ANY app on my new sgs2 and reboot I get the following error message:
The application Status Bar (process com.android.systemui) has stopped unexpectedly. Please try again.
I get the message twice and then the bar is gone. When i dont press force close I see the bar just working perfectly in the background.
Only solution is factory reset, but as soon i install apps (no matter which) i start getting the same problems.
Thinking of returning the phone
Marcie
Can you post what's in the 'About Phone's screen, what network you're using and where you bought your phone.
Sent from my GT-I9100 using Tapatalk
Try a reflash as i only got that problem when i pushed systemui.apk and didnt reboot straight after. Sounds like a corruption somewherw
Sent from my GT-I9100 using XDA Premium App
the problem was when ever i made the inital configuration i ticked the box to sync my google config. my google config was from my old sgs1 which must have corrupted my phone. i reset the phone and unticked the google config option and i dont have the problem anymore.
Ahhh!!! I got the same problem!!! Is there any way to fix this? Anyone?
marcie82, i'm having the same problem and your post was the only post I found that addresses the issue. When you wrote that you've reset your phone, did you mean you reflashed it?
I just got the same phone from amazon.. and it worked fine when i first opened it but then the task bar disappeared..
i reset it back to original factory settings.. it's downloading my old apps now.. i'll keep on debugging this thing until something comes up
A buddy of mine had a similar issue, for him it was com.android.phone that kept randomly crashing, sometimes mid-call and thereby terminating the call.
We tried factory reset and other things as well, nothing helped.
So we ended up re-flashing the FW (he was on KE2 and we flashed a stock KE7), that is now ~2 weeks ago and he never had any crashes anymore since then.
So, long story short, try reflashing (a maybe newer) FW with odin, factory once more (if the ROM doesn't do it while flashing) and see if it gets any better.
Also check the CSC setting, we set it to generic XEU after the flash - use w/e suits your region/FW.
installing applications
i noticed that as soon as i go to google market and click on the 'my apps' button.. it starts downloading all the apps i previously purchased automatically.. is there a way to prevent that from happening?
Settings -> Privacy
"Back uo my data" and "Automatic restore"
untick at least the auto-restore, or the auto-backup too, maybe that helps.
I got both disabled by default (first thing I set after a wipe) and it never tried to restore my apps by itself (yay for AppBackupAndRestore ).
could it be a specific application?
debugging progress: i noticed that it's not installing *any* app that causes this task bar thing disappearing (at least not in my case):
i restored my phone to factory default.. then i disabled my automatic restore and defaults. then i installed only one app from my very long list of apps. (for some reason i had to do it from my 3g connection and not wifi.. but that's a different problem)..
anyways i installed it and it worked just fine! i restarted my phone just to make sure and the task bar is still there!
i'm gonna go through my apps ans install them one by one.. i know it's a painstaking process but hey i gotta give back to the android community
A
A trick I used in a similar situation was the following :
Use Titanium Backup. U make a backup of the application that has the problem. Then u wipe the data of this application and then u restore the data.
For me that trick miraculoussly solved that problem ...
http://forum.xda-developers.com/showthread.php?t=1162680
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Noob in need of androidized kindle help!
Hey ya'll,
I just rooted and downloaded ics4 onto my kindle. It was working great all day and I used the gba emulator for android and everything.
Now, for some reason I keep getting the error "unfortunately, system UI has stopped working".The tool bar on the bottom of the screen with the home and back buttons aren't even there anymore. I have rebooted and gone into TWRP and done a system reboot and everything yet that keeps happening. Why do you think that is ?
caused by Titanium
hlaja said:
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Click to expand...
Click to collapse
I am sure the problem caused by restore system data by Titanium. I have tried four times today. Factory reset and flash and restore. Only when I restore system data caused this problem.
Why resurrect a two year old thread?
For information, restoring apps WILL NOT cause instability......restoring data ESPECIALLY data from system apps WILL.
RULE OF THUMB......
If you are upgrading your android OS (eg...ICS to JB).....
DO NOT restore system app data....ever
For user apps....if the app runs as soon as you open it, you *should* be ok to re-install the data.
If the app requires the downloading of 'additional files' on first run, DO NOT re-install as this data is likely to be OS version specific......
My wife says I'm a phone geek....She's probably right
Due to an update of an Xposed module, I had badly corrupted my systemui. The phone was totally unusable, and I could only press the OK button notifying the stopped event at startup.
Lucky me, I still had not updated to 4.4.3. Via Skipsoft Android Toolkit I updated to the last Android release, and my systemui got fixed. I did not choose to do a complete wipe, so I actually maintained my previous apps. In relation to root, I did not loose it, but I had to reinstall SuperSU to get the non-official apps working again.
I hope this helps somebody else in my same condition, with no need to do a system wipe!
com.android.systemui stops working when battwry gets less then 16 %
Hi guys ,
Can anyone upload the system ui file for android KitKat?
I tried all things to fix "Unfortunately com.android.system ui. Has stopped working when battery gets lower then 16% so I think I should replace the system ui file from system app folder
Hey everyone, I just had this same problem pop up onto my phone while I was checking my messages. Ive never rooted my Motorola Droid Razr HD and the power button is jammed at the moment as well. Is there a way around this problem or is this phone done for?
Maybe you should try increasing the heapsize in the build.prop file, the no. of notifications in the status bar causes this crash. if you want to know more about the heapsize etc. google for this crash in cyanogenmod fourms.

need help! contacts force close

guys..need help. am on rooted, darkside rom 2.5. my contacts app craches/ force closes (process com.motorola.contacts has stopped unexpectedly). this occur when i open my facebook contacts. and now cant even open the contacts display settings. tried suggestions like rsd flashing, cleared google plus data ( cant remove gplus, since it comes with rom). i dont know what to do. sorry for posting this. searched similar threads. but i couldnt find a relevant cure. thanks in advance.
njarun said:
guys..need help. am on rooted, darkside rom 2.5. my contacts app craches/ force closes (process com.motorola.contacts has stopped unexpectedly). this occur when i open my facebook contacts. and now cant even open the contacts display settings. tried suggestions like rsd flashing, cleared google plus data ( cant remove gplus, since it comes with rom). i dont know what to do. sorry for posting this. searched similar threads. but i couldnt find a relevant cure. thanks in advance.
Click to expand...
Click to collapse
Use titanium backup to remove g+?
Used TB as seggested Phone crashed !
Hi
I too suffered this problem of contacts force closing so tried this suggestion
used TB, selected Google+ 2.0.0 checked Force Remove App(by recovery exploit), phone rebooted left with white triangle yellow exclamation mark in middle and android image ! Removed battery and rebooted phone Google+ 2.0.0 still there and contacts still crashing... Any ideas would be appreciated, I REALLY wanna try to keep this ROM !
Thanks
Vangelis13 said:
Use titanium backup to remove g+?
Click to expand...
Click to collapse
Im a bit thick.... removing was an issue but freezing it worked ! Will give you thanks..

[Q] com.android.phone problem

Ok, i flashed to ics real lite v1.1 and am using rage kernel. Its a clean install and didnt use any backups. I only restored my contacts via memory card backup and messeges via sms backup app. This is on the mini pro.
My problem is sometimes when i get a call, i get a black screen. I press the power button to turn my screen on then i unlock my screen then answer the call. When i do that i get an error bout "com.android.phone" not responding. Whenni click ok, my prone drops the call and i cant even see the caller via call log, its so frustrating. Ive read around and ppl suggested i delete a few messages from "reject call with message", but i cant find a delete command in there. Secondly, there was this suggestion about clearing the contacts cache and stuff via app manager. This only deleted my whole contact list and was never able to get it back till i did a reinstall of the rom. I dont use facebook or some other app, my setup is bone dry basic, i only use sms backup app.
I also tried using another rom, the full version of real ics v4, still nothing. Any help would be appreciated as i really like this rom.

[Q] Whatsapp Stuck on Initializing after Crash and Reinstall

So I had some sort of crash on my HTC Sensation where the phone rebooted, and all my whatsapp messages were gone. Whatsapp automatically backs up your messages every 24 hours, so I reinstalled to enable the backup.
1. After installation, when inputting information (after restoring your messages) and getting into profile info, I am stuck on an "Initializing: Please wait a moment..." box
2. This goes on forever
3. I have force closed, cleared cash, cleared data and tried again with no luck
4. I have uninstalled and reinstalled (and reboot the phone) with no luck
5. I have uninstalled and installed the latest version from the whatsapp website (which has a different file size than the play store one) with no luck
6. I have redone this WITHOUT recovering my messages with no luck (even deleting the back up messages folder)
7. I can actually receive notifications from whatsapp, showing messages from groups / people, though clicking it takes me back to "Initializing"
8. Sometimes I get an "android.process.acore is not responding. Would you like to tell HTC?". This may be a separate issue as it still continues to "Initialize" no matter what I press
I can see 28 messages from notifications, some which are very important and urgent. Hopefully someone can help
Edit: I am using an unrooted HTC Sensation with ICS
Thanks
Update: Tried reinstalling using safe mode. Same problem happens, though instead of being stuck on initialization, Whatsapp force closes and stops working after about 2 minutes
garronkc said:
Update: Tried reinstalling using safe mode. Same problem happens, though instead of being stuck on initialization, Whatsapp force closes and stops working after about 2 minutes
Click to expand...
Click to collapse
having the same problem on a samsung galaxy s3.
Never seen this, any fix?
I tried everything.
PacinoAllstars said:
having the same problem on a samsung galaxy s3.
Never seen this, any fix?
I tried everything.
Click to expand...
Click to collapse
Same here! having the same problem on my S3 too. I don't know what to do
garronkc said:
So I had some sort of crash on my HTC Sensation where the phone rebooted, and all my whatsapp messages were gone. Whatsapp automatically backs up your messages every 24 hours, so I reinstalled to enable the backup.
1. After installation, when inputting information (after restoring your messages) and getting into profile info, I am stuck on an "Initializing: Please wait a moment..." box
2. This goes on forever
3. I have force closed, cleared cash, cleared data and tried again with no luck
4. I have uninstalled and reinstalled (and reboot the phone) with no luck
5. I have uninstalled and installed the latest version from the whatsapp website (which has a different file size than the play store one) with no luck
6. I have redone this WITHOUT recovering my messages with no luck (even deleting the back up messages folder)
7. I can actually receive notifications from whatsapp, showing messages from groups / people, though clicking it takes me back to "Initializing"
8. Sometimes I get an "android.process.acore is not responding. Would you like to tell HTC?". This may be a separate issue as it still continues to "Initialize" no matter what I press
I can see 28 messages from notifications, some which are very important and urgent. Hopefully someone can help
Edit: I am using an unrooted HTC Sensation with ICS
Thanks
Click to expand...
Click to collapse
android:
1- search for whatsapp 2.8
2- open it and enter ur phone number u'll get stuck on initializing
3- go to task manager and press and all
4- re-open whatsapp and press download
5- open the file u istalled it and replace whatsapp
ps: dnt delete the whatsapp 2.8 before you install the new whatsapp just let it replace the old one
you'll have chats but no contacts
zoox11 said:
android:
1- search for whatsapp 2.8
2- open it and enter ur phone number u'll get stuck on initializing
3- go to task manager and press and all
4- re-open whatsapp and press download
5- open the file u istalled it and replace whatsapp
ps: dnt delete the whatsapp 2.8 before you install the new whatsapp just let it replace the old one
you'll have chats but no contacts
Click to expand...
Click to collapse
I have the same problem. Stuck on "Initializing".
I tried to follow your steps, but they are not very clear.
Can you kindly elaborate the steps?
Thanks
rhumbus said:
I have the same problem. Stuck on "Initializing".
I tried to follow your steps, but they are not very clear.
Can you kindly elaborate the steps?
Thanks
Click to expand...
Click to collapse
Did the steps, but still stuck at initializing.
If your phone is rooted, try clearing dalvik cache. Other than that, I fear the only thing that you could possibly do is wait for an update.
I'm currently having (had) the same issue. I reinstalled a couple of times and suddenly it started working. I wonder if it was a problem on WhatsApp's end, because I didn't do a thing - suddenly everything was fine.
sindrik said:
Did the steps, but still stuck at initializing.
Click to expand...
Click to collapse
Did this:
- Uninstalled already downloaded version from Market on the cell phone.
- Downloaded Whatsapp from my pc, from their official website
- Transferred the APK to the cell phone, installed it.
- Left it a bit (a minute) at "initializing". Worked.
got it solved...
i was having problem with cm7.1.5 so installed cm7.2...
on 1st start of whatsaap it gave me msg about having custom rom can create problem as it does not support whats app..
then also i proceeded n i was facing same problem.it was stuck on initializing.
then after lots of different tries it worked on one trick...
what i did was :
1.1st backup all my contacts(mobile).
2.then cleared data in contact storage in manage apps.
3.installed whatsapp 2.8 which was backup earlier
4.clicked "Agree and continue" then entered my mobile no. but,it told me that whatsapp new version must be installed.
5.i then upgraded whats app from play store.
6.After installation was complete i opened it and it was started from same step of application of entering mobile no.
7. i entered no. , restored data from old backup of whatssapp, all messages were restored.
now my Display Picture , Name got appeared.
8.clicked next, shortcut of whatsapp was created. in 1 sec it got initialized, n continue button got appeared.
9. now i was having messages but no contacts(whatsapp).
10. now i restored contacts(mobile) from softwere i was using. and now after opening whatsapp m having contacts.
It worked on my phone... try it... best of luck...
Found a workable solution. Whatsapp seems to get stuck at the initilization screen bcause of contacts..
Delete all contacts, install whatsapp...
then restore contacts.. it shuold work
kelvin_tan said:
Found a workable solution. Whatsapp seems to get stuck at the initilization screen bcause of contacts..
Delete all contacts, install whatsapp...
then restore contacts.. it should work
Click to expand...
Click to collapse
Thank you so much!
I've been having this problem and this fixed it
mariachi202 said:
If your phone is rooted, try clearing dalvik cache. Other than that, I fear the only thing that you could possibly do is wait for an update.
Click to expand...
Click to collapse
But how to clear the "dalvik cache", i have link2sd nd superuser installed in my htc explorer. Kindly guide me through.
Thanks
wipe data and cache
kelvinvalencio said:
wipe data and cache
Click to expand...
Click to collapse
but if i wipe data would'nt all messages/conversations get deleted
Been getting this error since this morning. Reinstalled whatsapp. Still didn't work. Then I reflashed my ROM completely. Still having this error. Any ideas? Getting android.process.acore has stopped as soon as I open Whatsapp.
Running the Revolutionary S5 mod on my S3.
same problem
I'm having the same problem. As soon as I open whatsapp it gets stuck for a bit in the initializing screen, then crashes and shows "android.acore.process has stopped". This happens in the XRom, Smartdroid rom and S5 revolutionary rom for s3. Any fix for this? :/
ronaldl911 said:
Been getting this error since this morning. Reinstalled whatsapp. Still didn't work. Then I reflashed my ROM completely. Still having this error. Any ideas? Getting android.process.acore has stopped as soon as I open Whatsapp.
Running the Revolutionary S5 mod on my S3.
Click to expand...
Click to collapse
I had the same problem with Revolutionary S5 V3
what did the trick for me was installing an older version which i downloaded somewhere(but not too old cause whatsapp wont accept it) and use it to activate and initialize. Then i updated through google play and everthing seems fine.
As for the android.process.acore follow these steps:
First of all switch off the internet
- tap on setting and navigate to applications
- tap on all options and search for "google services framework" from the list
- tap on it and hit force stop to forcibly stop the application
- now hit force stop for the following apps
-> contacts
-> gmail
-> facebook
-> whatsapp
- reboot your system.
Cheers
WhatsApp slow initializing due to contacts problem. Confirm!
Check out how here...
http://jjpda.blogspot.com/2014/05/whatsapp-stuck-on-initializing.html

Stock Messaging App Wont Open and Phone wont Turn on with Micro Sd Inserted

Hey everyone my i9100 has been giving me a lot of issues over the past few months.
It all started in December when my phone shut down when on a call and would not reboot. The phone also would not charge. After using compressed air to blow out the charging port and the battery connection it still would not start. I then removed the memory card and it started. Since then every time I insert a memory card the phone will not boot.
Now fast forward to this morning and I realize that my stock android messaging app is refusing to open with the error code "process com.android.mss has stopped unexpectedly. Please try again"
I tried to clear the cache of both contacts and messaging but this option is greyed out.
I am now trying to find an app that can do a comprehensive backup of my data before I reset the phone.
Can anyone give me some advice as to how to solve these issues on the i9100? Any idea what is the most ideal application to do a complete backup to a PC? Of note is the fact that I have a lot of data in my text messages and in the app note everything. Everything else I can take care of my simply copying and pasting the files to my computer.
I also cannot seem to find where recordings done with the app Voice Recorder found on the site tokasiki are stored on the phone.
The phone is rooted and running stock android 2.3.4 baseband i9100UHKG4
Thanks in advance for your assistance.
Mezzi said:
Hey everyone my i9100 has been giving me a lot of issues over the past few months.
It all started in December when my phone shut down when on a call and would not reboot. The phone also would not charge. After using compressed air to blow out the charging port and the battery connection it still would not start. I then removed the memory card and it started. Since then every time I insert a memory card the phone will not boot.
Now fast forward to this morning and I realize that my stock android messaging app is refusing to open with the error code "process com.android.mss has stopped unexpectedly. Please try again"
I tried to clear the cache of both contacts and messaging but this option is greyed out.
I am now trying to find an app that can do a comprehensive backup of my data before I reset the phone.
Can anyone give me some advice as to how to solve these issues on the i9100? Any idea what is the most ideal application to do a complete backup to a PC? Of note is the fact that I have a lot of data in my text messages and in the app note everything. Everything else I can take care of my simply copying and pasting the files to my computer.
I also cannot seem to find where recordings done with the app Voice Recorder found on the site tokasiki are stored on the phone.
The phone is rooted and running stock android 2.3.4 baseband i9100UHKG4
Thanks in advance for your assistance.
Click to expand...
Click to collapse
Backup using Kies.. If u can run apps ur phone, backup everything using the app "super backup" and copy its folder alone into the pc.. It wil hav al the files..
Factory Reset ur phone later.
Upgrade the phone to Official to 4.1.2 JB using odin or upgrade any other Custom ROM and hopefully it wil work.. A friend o mine experienced a similar prob wit the memstick and the update helped. Maybe the ROM in it is corrupted somehow. Hope this helps u! Good luck
Hi dudders007 thanks for your reply I successfully updated to JB using Keis but the messaging app still wont open. This time the message is "Unfortunately messaging has stopped"
What could be the issue?
Probably you updated you phone without wiping. Try to downl from gp app sms backup and try to backup all sms to your gmail account with this app. And after that do a full wipe or factory reset but without wiping yours int memory.
Wysłane z mojego GT-I9100 przy użyciu Tapatalka

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