Usb port not charging anymore! - Gen8, Gen9, Gen10 Q&A, Help & Troubleshooting

After of few months with medium usage, micro usb port, does not charging anymore. Charger is ok confirmed with my phone, but the port seems not fit corect with green light on. I tried to keep it steady many ways but only once succeed to charge my tablet one week ago. I keep it all night long many times but nothing happened. Anyone with the same problem and possible fix?

athankar75 said:
After of few months with medium usage, micro usb port, does not charging anymore. Charger is ok confirmed with my phone, but the port seems not fit corect with green light on. I tried to keep it steady many ways but only once succeed to charge my tablet one week ago. I keep it all night long many times but nothing happened. Anyone with the same problem and possible fix?
Click to expand...
Click to collapse
I had a similar issue, where the port just didn't work at all. The MicroUSB port (like the others) is rather fragile and can stop working through normal use. If you're still under warranty, I'd contact your seller/Archos for a repair/replacement. Failing that it probably a job for a repair shop or time to open up your tablet and have a look yourself (if you're that way inclined).

I've had two USB charging ports fail since I bought my 101 G9 last April, each time the tablet was replaced with a new unit from Archos, the last time being in January. This time the charger failed after just one week! I'm still waiting for Archos to get back to me on this and am using an old HTC HD2 charger which charges without the "slow charge" issue.
It's down to poor quality components from Archos, I've not had problems with the micro USB charging ports on my past four phones (2 x Samsung, 2 x HTC) and these get far more use than the Archos ever has done.
I think your only solution is a warranty return. God luck with that!

Related

X10 mini usb charging problem

Today I wanted to charge my phone via USB. But now it is discharging. Why ? I'm using another microUSB cable, not original one. Phone says charging(USB) but i've lost 40% so far.
Mine does this too - I've found turning it off, letting it charge for a bit in the off state, then turning it back on again gets it to charge properly again
I have read many threads around the web, and there seems to be many errors concerning charging errors with the Sony Ericsson Xperia X10 Mini Pro.
In my case it was the usb micro cable it self.
Day 1
I received the mob.
Charged it to full, using usb cable and AC/DC/USB-adapter, while i was turned on.
Day 2
Checked out the mob until there was only 15% left on the battery indicator.
Trying to charge just like day1...faliure...nothing happens :-(
Trying to charge via PC...faliure...nothing happens :-(
Trying to charge just like day1 with mob turned off...succes...it is charging
I let it charge to the next day.
Day 3.
Morning...i can see it has stopped charging...it must be full ?
I turn on the mob.
Nope only 46% ??? Damn.
I try charging while on, via adapter and PC...faliure :-(
I leave it on the table for about 2 hours and then come back.
I plug out the cable and...hmmm...the micro connector is a bit warm...hmmm
The mob i cold all over...it might be the cable thats faulty
I get my HTC HD2 usb micro cable...plug it in...and plug it to adapter
Succes Its charging...also via PC.
It seems:
The standard SE micro usb cable (that we are warned, only to use) is faulty.
I have read that many, have got their mob back from service repair, and i still dosent work ? Time after time.
It must be because, the service repair center is using their own micro usb cable, and there by not discovering what the real error is....the standard cable following the mini is defekt.
I have written to SE in Denmark...im waiting for their answer...if they are wise, then they are going to check their hole stock of cables
Well i got an answer fro SE
Guess what the answer was ???
"We have never had errors like that in our service department!"
I know the are lying, or just ignoring errors, because my daugthers friend had the exact same problem...witch SE couldent repair (2 attempts).
Posetive thing:
SE offered to change my micro usb cable to a new 1 (faulty one i guess)
I wrote back to SE:
I do not need a new cable since i have 3 working noname micro usb cables!
And explained the hold shabang 1 more time, telling them that the repair center would not catch the error unless, they used the exact same cable as the costumer!.
Since then i havent heard from SE
Conclusion:
SE doesnt give a damn about their costumers problems
Consequence:
I dont wanna buy an SE cellphone ever again!!! (this phone was for my daughter).
From now on i stick to HTC...ive got at HTC HD2 and i just LOOOOOOVE IT
PS. The micro usb cable for my HD2 works perfect with the mini pro. No charging errors at all
hello...
Well guys i was with the same problem... the mobile was discharging when connected to USB port... so i just changed the USB port and it begun to charge!!!!!
SOmetimes the USB port has no power to charge so u may change it...
for me it worked well.
good luck
I have this problems, since few days ago.
And after a search in many web pages, the solutions didn´t appear, I don´t know, if this a issue whit the usb cable or the usb slot in the phone, I really try differents things, turn on while push the camera button, or the - vol button, sometimes work, but is really a pain in the a...
if someboby already find a solution lets us know.
wiilweer said:
Today I wanted to charge my phone via USB. But now it is discharging. Why ? I'm using another microUSB cable, not original one. Phone says charging(USB) but i've lost 40% so far.
Click to expand...
Click to collapse
its due to the usb cable , i experienced the same an year before . try using any other data cable that is similiar to mini pro's .
i have charging problem too. pls help
it's ok
hi guys, i bought a htc evo 3d and the htc's cable is charging my x10 mini.
2 times tried, first time its charged %10 to %100. second time %80 to %100.
if someone try, please send reply.
t.siddharth said:
its due to the usb cable , i experienced the same an year before . try using any other data cable that is similiar to mini pro's .
Click to expand...
Click to collapse
thank you for your helpful message t.siddharth
i had the same problem with my phone, initially i replaced the cable then i sent the phone for repair twice as the first time it was not fixed.
6 months later the charging fault reoccurs, so i took phone apart myself and found that the mini usb socket had come away from the pcb.

Defective mico-USB connector

Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
Click to expand...
Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.

[Q] My S3 is not charging

Like a week ago my S3 9300 was taking longer and longer to charge now it won't charge at all, now is always stuck at 0% if i turn it off it will charge but very very slowly, i don't know if it's the phone or the battery maybe someone here had the same problem and could help me out a little, btw i have it with CM 10.1 thank you
Alejo
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
EDIT: Actually mine didn't even charge when power off, so I was pretty certain it was a bad solder joint or some other physical problem.. Have you tried cleaning the usb port with pressured air or just blowing into the port? Could be some pins of the usb port blocked with debris. Also check your usb cables, there are those with 5 pins and those with only 4. Saw the difference in charging speed while the thing was still working.
zombie112 said:
Had the same exact problem with my i9300, got it out of warranty repairs yesterday. Was using a custom rom, but the same thing happened when I finally managed to flash it back to stock (had to manually press the microusb-cable as hard as I could into the phone all the time in order to get the phone recognized while Odin was working, was the longest flash ever lol..).
Remember reading about cold solder joints etc before sending it off, so if your phone is out of warranty for some reason you could replace the charging port yourself. Replacement part costs ~5$ (eBay) and if you got the skills it shouldn't be too hard to replace.
Click to expand...
Click to collapse
Well actually when i plug the phone into the PC it will recognize it and i can access the files in the SD card and Internal Memory and everything at the moment it's turned off and it's charging.
I have the problem that the phone only want to charge with soms chargers.
I can connect the phone to the original charger or to a pc or any device without problems, the phone will charge.
Even with an old blackberry charger (only 2 wires, no data) and car charger can i charge without any problem!
But when i connect the phone to the htc charger of my old phone, or to an iphone charger i see the phone is connected but it won't charge.
When i open batterymonitor i see that the charger is connected, but the phone still use his battery.
I tried this with all kinds of charders and all kinds of micro usb cables. Then i thaught there was maybe a resistor or chip or something build in some chargers, because i couls only charge with chargers with 2 wire cables.
Then i took a usb extension cable and i disconnected the two data wires so only the + and - 5V cables were left,
but still no success. If anybody knows where the problem is, please let my know
with kind regards! Martijn

S3 Charging Problem

Hi all, I bought my S3 9 months ago. First 4-5 months, everything was okey. Then I started using Custom Roms and unfortunately usual charging problem started to occur. I changed my cable first and for 2 week new cable worked. Then it started not charging too. I bought a new one. That worked for 2 weeks too. Then a new one... I'm fed up with this. I don't wanna pay any more for charger so what's the solution? I resetted rom counter and returned back to stock rom but no it didn't work. So if you can help me in a way, I'll appreciate it. Thanks
do you charge the GS3 from an USB port or from the power supply (travel charger)?
i have a few ideas, so you can try if you want.
1.- If charging from USB port of PC, make sure if this port dont have a short circuit or is damaged, USB ports from PC's can damage devices in some cases.
2.- if charging from the travel charger, (that thing like an ice cube) ... switch the charger with a friend who also have an gs3 and try for a few days to see if the charger is the problem or not.
3.- Do you warranty valid , could be problem of the micro usb port in the device.
Hope i have helped a little.:fingers-crossed: good luck!
I'd say most likely reason for the problem is your phone USB connector. It could be a bit worn and new cable works for two weeks until the cable plug wears itself out too. Having the combination charge won't work.
While your phone is un rooted, return it for warranty.

Has anyone successfully recovered from the sudden no charging/USB connection issue?

I'm wondering if anyone has suffered with and recovered from the sudden case of no charging/USB>PC recognition?
I've seen countless similar stories across the web, covering many of the Z Family. Some were simple reset jobbies, and I've seen as in-depth as what I'm assuming is an IC being removed, flux cleaned and re-applied (w ww .you tube. com/watch?v=ZyCeNfc99a0).
I purchased a new charger port and also a new battery, as I figured with all the insane constant burning of my pocket, it could use a new one. I'd hoped it was just a charger port issue, but much to my dismay, the issue still persists after fitting them.
I've tried every single button combination "fix", and all to no avail. Multiple leads, charger units, all that polava. Checked and cleaned connections with isopropyl alcohol, checked for burned-out looking mainboard components, at least those that are visible.
I was having minor inconsistent charging issues for a while, up until last Friday. I figured it was the USB port on the phone or the leads, and put it down to general wear and tear.
Last Friday I was at my mates house with super low battery, popped it on charge round his and I noticed it had died completely and kept boot cycling, like the charger was being plugged in and taken out over and over.
I took it out and tried it when I got home with the regular charger, and nothing. My phone is otherwise in mint condition and has been looked after since day one release in the UK.
I'm wondering if some super helpful person here would possibly have some other alternatives that haven't been mentioned, whether a hardware bypass or some trick that isn't amidst the countless cries for help out there.
Many thanks in advance.
Hello,
I have a problem when connecting to a charger it will go in strange charging mode that actually does not charge. It makes the sound like a charger is connected, no charging animation on battery though...
The problem for me it was the USB cable used for charging (i have changed 5 of them in 1 and a half years). Also same behavior happens when using a under 1A wall charger.
P.S. : The USB cables that i have changed they still work fine with other devices/phones .... but not with my Z5C. I`m not sure what but is definetly something wrong withe phone usb port (and it is not dirt).
no, but
I cannot get a usable USB connection to my computer, but if I hold Volume Up while connecting the USB cable to the computer, the charger LED turns red for a moment, then blue. It WILL charge in this mode, which I think is fastboot mode. Someone said it bypasses the charge circuitry or software, which makes me think that maybe I could go into developer mode and turn on OEM unlocking to see if I can stop it from trying to optimize charging. I also have not tried all the USB connection modes yet.
I tried to charge with this blue light technique on the wall charger, but that did not work. Just ran the battery down again and I could not boot the phone.
I know if I press Volume Down while connecting the USB cable to my computer that the charger LED turns green, but I am not sure it will charge in that mode. I think this is for flashing or something, but since my computer does not recognize the USB device no matter what I do, I don't think flashing is an option.
Oh, and when I do charge the phone with the blue light special (old obscure USA discount retailer reference), for some reason the charger LED flashes white every 4 to 5 seconds, but it seems to keep enough charge to get me through at least the day until I can charge again by same method.
Maybe we can keep pooling info here. I got the blue light technique from someone else on this site, so there are people here who know quite a bit about this phone, thankfully.
Well, I had that issue, too (at least it sounds pretty familiar).
https://forum.xda-developers.com/z5-compact/help/wont-off-issues-t3485575
Does your phone also believe to be connected to "something" all the time?
I fear there is some IC fried, although I never dared to open my phone.
My "solution" was to talk my local salesman into giving me a (used, but working) replacement phone, and I did not want him to find any traces of DIY
So, no, I never found a technical solution, probably they just scrapped my phone for spare parts, idk.
The root cause for my error (probably) was a faulty charger, therefore I am pretty sure I fried something hardware-like, but depending on your cause, ymmv.
Anyway, trying to clean your USB port, re-soldering the connector and/or replacing the battery sounds like being worth a try, anyway.
// edit: "cat /sys/class/power_supply/usb/present" used to always output 1, even when not connected. On my now-good Z5C this works like it should (connected ->1, not connected -> 0)
Hey people. I have tried all the tricks for several days. Tried several charging cables. Nothing worked for me. I just brought a new phone, and it came with a cheapo charging cable. Decided to plug it into my Xperia and it worked. Maybe a little fairy fixed my phone when I was out buying a new one. Anyway, I'm love my Xperia Z5. Using it right now. Good luck people

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