Ever since I got the DNA at launch, all services that rely on communicating/syncing with Google will randomly cease until reboot, but I've only recently started digging into it. I'm currently S-OFF on Viper 1.2.0 with its included 2.04 OTA kernel from Verizon, butI've noticed this across multiple ROMs and 1.15 based kernels since stock. Like many others, I always had the "Sync is currently experiencing problems. It will be back shortly" error for my Google account. I had a thread up here, but with no response.
So far, all my thorough testing has been done only on Viper 1.2.0, and as a baseline, my initial flash of the ROM started with a full desense, and removing nearly all preloaded apps through aroma (including most of HTC's).
Basically, I ended up noticing that upon successful receipt of a calendar notification, my connection to Google would immediately drop, which seemed odd. Many fresh installs of Viper later, I noticed that keeping HTC Browser, Mail, Tasks, and Google Talk installed in aroma got rid of the sync error message (which was the first time since I bought the phone that I did NOT see it), while still able to do a full desense and remove most apps. With the error message gone, I have been unable to reproduce my issue anymore, but it hasn't been up and running long enough like this for me to call it solved.
I have been unable to find a fix while on pure stock or using any other 1.15 based kernel/ROM combo, even with all HTC and Google apps installed. It seems that the 2.04 OTA did something that helped this issue. I wanted to know if anyone else has noticed these or similar issues, and if so, hopefully we can figure it out, as I'd like to be able to get rid of these apps I don't use.
If you have a DNA with a Google account, please vote whether or not you have issues!
i've been having sync issues as well. any contact i add on the phone doesn't sync up to my google account. if i add it from the pc, it'll sync. also, the sync icon just stays there next to Contacts in the accounts & sync section.
i was trying to research it as well, and somebody else mentioned sync issues with their htc device. maybe its an htc issue? i don't know. definitely an annoyance though
andyroidna said:
i've been having sync issues as well. any contact i add on the phone doesn't sync up to my google account. if i add it from the pc, it'll sync. also, the sync icon just stays there next to Contacts in the accounts & sync section.
i was trying to research it as well, and somebody else mentioned sync issues with their htc device. maybe its an htc issue? i don't know. definitely an annoyance though
Click to expand...
Click to collapse
I'm looking for a complete drop in communication to Google. However, from my research, I saw a few others with similar issues (only with contacts) who had a high success rate simply by going to Settings>Apps>All>Contacts Storage and press Clear Data. Once it resyncs, it should be fine. Worth a try if you haven't already.
I've tried that, but to no avail. Funny how Google sync has an issue on ANDROID! Lol
Google Talk
andyroidna said:
I've tried that, but to no avail. Funny how Google sync has an issue on ANDROID! Lol
Click to expand...
Click to collapse
When you added those apps back in, did you try only keeping Google Talk? I have had sync issues before when I try uninstaling Talk, as well as being unable to use the Play Store. I was getting a message about "you must be able to connect to Google Talk in order to complete" Just a thought.
Related
Hey, so this question is vaguely an Android issue in general not particular to the Evo 3D, but since I have one, I figured why not. Anyway, does anyone else have issues with Apps that rely on push notification? For example, I have an application called Seekdroid that tracks your device and cell information, however the information is only sent when I open up Google Talk. And even if I try to locate it again 10 minutes later, I'll need to re-sign in to Google talk. Also, the Chrome to Phone app gives me the same issue, links will not push to my phone unless I sign out and back in, to Google Talk. So what's so special about the Google Talk app? Are notifications all pushed through the device through there, and any way I could work-around signing back out and in every time I need information pushed. (Lol, an app that tracks a stolen phone is not that useful if Google Talk must be signed in- and out, for it to send back the tracking data.)
Strange
I use Google Talk and Chrome to Phone and I never have to sign out and into Talk for CtoP to work and I use it all the time while at work. I say this only to suggest that it might not be an Android issue, just something with your phone. Wish I could help further.
filmaker said:
Hey, so this question is vaguely an Android issue in general not particular to the Evo 3D, but since I have one, I figured why not. Anyway, does anyone else have issues with Apps that rely on push notification? For example, I have an application called Seekdroid that tracks your device and cell information, however the information is only sent when I open up Google Talk. And even if I try to locate it again 10 minutes later, I'll need to re-sign in to Google talk. Also, the Chrome to Phone app gives me the same issue, links will not push to my phone unless I sign out and back in, to Google Talk. So what's so special about the Google Talk app? Are notifications all pushed through the device through there, and any way I could work-around signing back out and in every time I need information pushed. (Lol, an app that tracks a stolen phone is not that useful if Google Talk must be signed in- and out, for it to send back the tracking data.)
Click to expand...
Click to collapse
integra3g said:
I use Google Talk and Chrome to Phone and I never have to sign out and into Talk for CtoP to work and I use it all the time while at work. I say this only to suggest that it might not be an Android issue, just something with your phone. Wish I could help further.
Click to expand...
Click to collapse
Based on this information, it does seem to be an issue more perticular to your device and the android account authentication process. A few quick suggestions which come to mind and shouldn't take too much time and could potentially resolve the issue:
1) Assuming you're rooted, I would go into the /data/data directory for google talk and wipe out all the files there. This process effectively forces google talk to reinitialize the whole application from scratch erasing anything corrupt settings which might have developed. It also forces the application to authentic again and hopefully save down the correct settings files for itself.
2) Re sync the google account on the phone. One way of doing this is by removing the account from the device and adding it back again. I dont think this will work with the primary account only with alternate accounts.
Not 100% sure if either of these issues will work for your specific issue but I know when I've experienced push/sync issues with Gmail, probably uses same/similar authentication as google talk, wiping out the data settings directory clears the issue up very quickly!
I'm sure if there are other ideas/approaches ppl will post up. Let us know what you try and whether it works or not. Hope that helps!
Hey thanks for the suggestions but unfortunately I tried them, but they didn't work. Are you using more than one Google Account on your phone? I''m using two Google accounts but only one of them has talk linked to it, I'll try making a talk for the other account.
Only one
filmaker said:
Hey thanks for the suggestions but unfortunately I tried them, but they didn't work. Are you using more than one Google Account on your phone? I''m using two Google accounts but only one of them has talk linked to it, I'll try making a talk for the other account.
Click to expand...
Click to collapse
I only have one account linked to mine. Maybe try removing the other account. You could always try Titanium backup and a full wipe and just start over. I know this sucks but it does work sometimes. I thought joeykrim's suggestions were pretty good, and if those didn't work, you might have to start all over.
Good Luck
Hmm...Ill try removing the account, but this is a problem that's persistent on any rom I'm on.
filmaker said:
Hey thanks for the suggestions but unfortunately I tried them, but they didn't work. Are you using more than one Google Account on your phone? I''m using two Google accounts but only one of them has talk linked to it, I'll try making a talk for the other account.
Click to expand...
Click to collapse
the only other thought which came to mind....
i was looking around in the google talk application settings and the very first option listed at the top is, automatically sign in. do you have this checked?
that appears to be the only setting regarding sign in/out i'm seeing in google talk. i do have this checked and i know ppl seem to randomly send me messages which must mean i'm appearing online, even though i rarely open google talk, maybe once a week at most.
i'm still thinking it is an account sync'n issue as there aren't that many moving parts to the process .. one other idea as i'm typing, maybe having 2 factor authentication turned on would impact it? do you have that turned on for your account?
hopefully one of these ideas helps! keep us updated!
I have automatically sign in checked, I unchecked it to see if it'll help but still nothing. Sorry but I don't quite understand what you mean about the authentication thing.
So still no luck, I tried signing in to both of my Google accounts on my pc, making sure Google Talk was working via the browser. I tried chrome to phone many times, and tried tracking my device via the Seekdroid app nothing happens. Opened Google Talk and shows me signed in and available as always. Signed out, and signed back in on the app, and as expected all my links that I pushed came through, and the app was able to send the tracking information. However if I wait five minutes, I'll need to re-sign out and back in for the chrome to phone and seekdroid to do its job.
Okay Good News and Bad News. I finally figured out that it's nothing to do with my Google account, but it's my wifi network. As soon as I switched to 3G everything works perfectly without even touching the Talk App.
So now my question is, what will cause me to have to re-sign in and out of Google talk for the info to get sent to my phone when I'm on wifi?
Hi guys,
I just noticed recently that my DNA is giving me this error under accounts and sync. It seems like this may be a wide spread issue for all types of Android phones, but I was wondering if anyone else was seeing this. The strange this is that it looks like everything is synced properly, and even when I drill down into the actual items that are syncing, there are no errors. I'm not sure if it is the rom that I am on (UKB), but I would really like to clear it up if possible. I have tried deleting the data in Apps for the various items listed, but this does not seem to help. I even booted into recovery and cleared the cache, to no avail.
Thanks guys,
Steve
Alright, I just did a full wipe, installed UKB 1.3 with Cubed stock kernel, and I am still getting that sync error. Is anyone else seeing this?
I have had this issue on CODIS, UKB and the battery plus ROM
It syncs everything fine, but it does show a red sync icon and say its experiencing problems. I've just learned to deal with it as everything still works fine.
--removing and re-adding my google account does nothing
--unchecking each option (calendar, contacts, gmail etc.) one by one to see if a particular causes the problem,...does nothing to help
Just wanted to letyou know you are not the only one with the issue.
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
wils01 said:
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
Click to expand...
Click to collapse
I had that issue. Uninstalling and reinstalling gmail app from the market fixed it for me.
-HTC Droid DNA-
Ah, thanks for the replies guys. At least I'm not the only one . At least it's not in your face screaming at you, so I can learn to ignore it.
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
bruderbell said:
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
Click to expand...
Click to collapse
I believe that is the problem. I had an error in Google Internet sync. I fixed it by going to Google dashboard on my computer and clicking "Websites authorized to access the account." Go down to Application Specific Passwords.
Install the Google Authenticator on the DNA. Then register it by generating a new application specific 12 digit password. The Authenticator app will then generate the six digit codes you'll need when asked to be able to sync your bookmarks in the browser or sign in the Google search homepage. Anyway it worked for me.
For me it was Facebook calendar that couldn't sync. I unchecked it and the error went away. It looks like it can be any part of any of your accounts that will trigger that message. If you go into each one, it will show which one is having the problem.
So I'm having issues with google now and reminders.
Be it manually entering or by voice, it shows the reminder saving, but then never appear in my upcoming reminders list.
And obviously, no reminder is played when the time or location comes.
I'm running stock note 2 rooted.
I tried updating to the 4.4 google search along with the launcher, but that didnt fix the issue. So I revert back.
Anyone else experiencing this?
Well, I decided to upgrade (complete wipe) and using a new rom.
Reminders still do not work.
They do work in google Keep ... which is only a work around. However, I found out something interesting.
#1 - I'm not the only one having this problem. And it seems to be random, across multiple devices, including iOS.
#2 - I tried logging into google now with my other google account and it worked!
So something is up between the google account and Now's sync... I can only assume.
Does anyone know of a setting withing gmail or your google account that can cause problems? I tried comparing my two accounts, but couldnt figure it out
Sounds like a Google issue for sure. I'd report it to them.
Experiencing the same problem
dragonash said:
Well, I decided to upgrade (complete wipe) and using a new rom.
Reminders still do not work.
They do work in google Keep ... which is only a work around. However, I found out something interesting.
#1 - I'm not the only one having this problem. And it seems to be random, across multiple devices, including iOS.
#2 - I tried logging into google now with my other google account and it worked!
So something is up between the google account and Now's sync... I can only assume.
Does anyone know of a setting withing gmail or your google account that can cause problems? I tried comparing my two accounts, but couldnt figure it out
Click to expand...
Click to collapse
I am having PRECISELY the same issue. It started at random, but now my Google account will not display notifications for reminders. One day they were all working perfectly. The next day, they all just stopped cold turkey.
I used my backup Gmail account, and BAM they worked! Just for that account however. After I switched back to my primary Gmail account, they still would not work. I tried so many roms and methods, but I can only conclude that it must be a google account problem. I have been all over Google Dashboard and through every single setting.
I am running the Galaxy Note 3 on T-mobile (hltetmo) with JediElite 4.4.2. Has anyone experienced the same issue?
Thank guys!
UPDATE:
After starting to look again (and actually coming across my own question on google lol) I got it working!
It must have been an update that changed or even added the option.
Just for the hell of it, i was going through the "customize" options and found "Continue to get reminders"
IT was set to "no"
As soon as it turned to yes, all of my test reminders showed up.
recap:
open Google Now > select the "magic wand" on the bottom right > Select Everything Else > set "Continue to get reminders" to yes
For about a week now I have been experiencing some strange syncing behavior on my Google accounts sync and it is driving me crazy. What I am experiencing is my Google account syncing non-stop, over and over again. As a result, battery life is taking a hit. As far as I know it is centralized to the Google accounts.
What I have tried:
Restoring phone to stock firmware using LG flash tool (issue eventually started again)
Removing additional Google accounts
Turning off data and unchecking all the sync options for the google account and one by one turning them back on (this works but only if I uncheck everything besides gmail, app data, and calendar)
Downloaded a contacts fixer to make sure there are no broken contacts to sync.
While it doesn't sound like an issue that should be isolated to the LG G3, I have seen similar issues based on some Google searches from other LG G3 owners. I would love to use my phone as it was intended with multiple Google accounts and all accounts syncing correctly.
Has anyone experienced this annoying issue or if anyone has any advice I'd greatly appreciate it.
I believe I have the same thing, like you for about a week.
markfm said:
I believe I have the same thing, like you for about a week.
Click to expand...
Click to collapse
I first though that maybe installing all the new updated versions of the Google apps that just came out is causing the issue, but haven't verified that. Do you remember anything that may have triggered the issue for you?
Thanks!
I believe it kicked in when I updated gmail, with the app now handling other email servers.
markfm said:
I believe it kicked in when I updated gmail, with the app now handling other email servers.
Click to expand...
Click to collapse
I believe you are correct here, my sync icon stays up of late until I swipe away gmail in the recent applications...
Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.