Random sms not received but sender got reports - Galaxy S III Q&A, Help & Troubleshooting

Hey,
I'm having an issue and I'm not sure how to debug or where to seek for solution. Sender told me, that she sent me two messages, received reports, but I had received none. This is really hard to pick out, because if sender gots the report then he usually dont send the message again or tell me about it, unless it was an important message. I just installed Ghostly SMS app, but I'm not sure if it is the case, as my SGS should not be missing of ram, and I wasn't doing anything that would be using ram excessively (probably phone was just at the pocket at this time).
Any ideas how to find the source of such behaviour? My sim card is new, and I'm running omega v43.1 with stock kernel.
Thanks

Usually that is caused by your or the sender's network provider and not one of your device's.
I always notice it wheo sending from Germany to Luxembourg. I get SMS' like 8 hours later (if ever) but sender almost immediately gets the notification.
Sent from my GT-I9300 using xda premium

Problem is that I'm not using a lot of sms so it is difficult to catch some regularities in such behaviour. But maybe there is something for which I could look in logcat?

If it's caused by your provider as I suspect then your device does not get the sms. Unless you have access to your provider's logs you can't read them.
I've had people call me on sim cards that were not in a device and have it ring through or Sms that were "received" by devices which were not powerd on for months. So yeah =)
Sent from my GT-I9300 using xda premium

Ok, ghostly SMS just managed to restore 2 messages which didn't show in default messaging app. That makes me sure, that the phone actually receives these messages, so it's not the fault of the provider or sim card.
These 2 messages were received in a different time. After I noticed first one missing, I texted the sender to ask if she wrote me anything else, but she didn't and her answer was also received as a ghost sms. No huge resource consumming apps were running at this point - phone was on the desk with nothing running and screen turned off.

You could try a non-stock Sms app with a priority receiver, such as Go sms.
Sent from my GT-I9300 using xda premium

Thanks, will give it a shot. But do you think that I should keep the default sms app? There's an option in go sms pro that it can handle messages if the stock app is uninstalled - I could do this using titanium backup or something and restore it in case of problems.

Ok, I did two things:
1. Tried installing Go sms pro along with stock message app - problem still occurs.
2. Tried uninstalling stock sms app and making go sms pro the only app which has to handle sms sending-receiving. But honestly I'm not sure about the results... First because ghostly sms is not working in such scenario, so I had no feedback from this app. Second is that nobody told me that I missed some messages and didn't answer.
So I'm stuck again and have no idea what to do. It happens on different network trans-receivers (I mean its not location dependent), also it is not sender-dependend (I miss even spam messages) and it's not sim-related because I had my sim changed. I believe that there must be something with the stock sms app, otherwise there wouldn't be apps like ghostly sms.

I have had similar issues chronically. Likewise found ghostly sms has received some that stock didn't receive.
In past I have found Go did no better. However, I have not rooted and did not remove stock app.
Among "power but non-root users", I don't think of myself as having lots of apps, but compared to more "normal" users, it is a lot. So I suspect that like me, you may encounter more memory issues than you are aware. I regularly run: facebook, fb messenger, accuweather, hacker keyboard, nitro touchdown, stock email (couple accounts), mypod, xabber, business calendar, stock browser.
Another observation though is the bloat that occurs in the messages database. I receive probably 20-50 messages each day that I can quickly delete (from automated monitor system). If I go to settings -> applications -> all, then I can see data and cache size for Messages is perhaps several MB. Clearing these, I then open Messages and it apparently rebuilds the database, as data size now quite reasonable. No messages lost. If I also reboot, it may send messages that it apparently thinks were not successful (sometimes it is correct, sometimes recipient reports it is a duplicate). However, after this, message delivery seems more reliable for a while.
Now, it doesn't take long for the unreliability to return, at least not 100%, so I will continue running ghostly. But with the occasional rebuild, I no longer have the situation where it seems I am losing most of my incoming, which I have seen.
So, it would seem that the messaging database can get corrupt or performance becomes so poor that it is effectively corrupt.
YMMV, obviously, but hopefully these observations help someone find the real problem. This is a very annoying and serious issue.
Sent from my ADR6325 using xda app-developers app

Hey,
I've almost forgot about this thread. I managed to deal with the problem by removing V6 supercharger script from the Omega rom which I use and it seems that for a few weeks now I havent lost any message.
However in your case this must be something different. In information about messaging app I have that the app takes 4.17MB, Data takes 16kB and cache is 0B. Version of my messaging app is reported as 4.1.2.-I9300XXELLC

Garreth88 said:
Hey,
I've almost forgot about this thread. I managed to deal with the problem by removing V6 supercharger script from the Omega rom which I use and it seems that for a few weeks now I havent lost any message.
However in your case this must be something different. In information about messaging app I have that the app takes 4.17MB, Data takes 16kB and cache is 0B. Version of my messaging app is reported as 4.1.2.-I9300XXELLC
Click to expand...
Click to collapse
I'm using Omega rom too and I have the same problem. I got all SMS with Ghostly SMS. I notice the problem appear after doing a Nandroid restore or Omega upgrade without full wipe. I will now remove supercharge to see what happen.
---------- Post added at 04:11 PM ---------- Previous post was at 04:07 PM ----------
cgaylord said:
I have had similar issues chronically. Likewise found ghostly sms has received some that stock didn't receive.
In past I have found Go did no better. However, I have not rooted and did not remove stock app.
Among "power but non-root users", I don't think of myself as having lots of apps, but compared to more "normal" users, it is a lot. So I suspect that like me, you may encounter more memory issues than you are aware. I regularly run: facebook, fb messenger, accuweather, hacker keyboard, nitro touchdown, stock email (couple accounts), mypod, xabber, business calendar, stock browser.
Another observation though is the bloat that occurs in the messages database. I receive probably 20-50 messages each day that I can quickly delete (from automated monitor system). If I go to settings -> applications -> all, then I can see data and cache size for Messages is perhaps several MB. Clearing these, I then open Messages and it apparently rebuilds the database, as data size now quite reasonable. No messages lost. If I also reboot, it may send messages that it apparently thinks were not successful (sometimes it is correct, sometimes recipient reports it is a duplicate). However, after this, message delivery seems more reliable for a while.
Now, it doesn't take long for the unreliability to return, at least not 100%, so I will continue running ghostly. But with the occasional rebuild, I no longer have the situation where it seems I am losing most of my incoming, which I have seen.
So, it would seem that the messaging database can get corrupt or performance becomes so poor that it is effectively corrupt.
YMMV, obviously, but hopefully these observations help someone find the real problem. This is a very annoying and serious issue.
Sent from my ADR6325 using xda app-developers app
Click to expand...
Click to collapse
I tried the same thing (Clear data) for the SMS app didn't help.
Ghostly SMS work.
Like I just mention I will try to disable supercharge to see what happen.

Related

[Q] Text messages not appearing

I have Google Voice integration set up via Sprint (and I'm using the default text message handler).
For some reason when I have a conversation actually open on the screen I can get a text message (sound and vibration), and the message bar at the top will preview it, but it's not showing in the actual conversation.
I've missed several MMS this way (as well as normal texts).
Craysh said:
I have Google Voice integration set up via Sprint (and I'm using the default text message handler).
For some reason when I have a conversation actually open on the screen I can get a text message (sound and vibration), and the message bar at the top will preview it, but it's not showing in the actual conversation.
I've missed several MMS this way (as well as normal texts).
Click to expand...
Click to collapse
yea, if i read your post right, it sounds like the same bug i've been experiecing. def an odd bug in the htc sense messaging app they provide as stock software. i'm also using gv thru sprint integration. usually hitting the back arrow to exit the conversation and move back to the sms inbox then allows the new message to populate.
because of this bug i've now developer the habiting of exiting all conversations and going back to the inbox before turning the screen off or switching programs.
if you're experiencing a different bug, could you perhaps provide more detail?
Pretty much the exact same thing except it never comes back, even if I hit back and go back into it.
I'll give another messaging app a try.
Craysh said:
Pretty much the exact same thing except it never comes back, even if I hit back and go back into it.
I'll give another messaging app a try.
Click to expand...
Click to collapse
oh how odd the message doesn't appear when you exit the conversation..
perhaps there is an issue with the sms-mms database the app is using. the only easy solution there would be to wipe the database it is using and start fresh. i don't think there are any tools for analyzing the sms-mms database used by the htc messaging app as the sms-mms databased used by the aosp messaging app is different.
if wiping the database doesnt clear the issue, then it would appear most definitely to be a htc messaging app bug.
also, the nice option with google voice is you can check the gv app on your device to see whether or not the actual message came all the way through. if it appears in gv, but not in htc stock messaging app, thats def a bad sign for the htc messaging app (assuming you have good cell signal).
perhaps one of the developers might be encouraged to take a look into the app and see if its a bug they're able to fix through decompiling and recompiling the app.
Handcent seems to have fixed the issue.
I wouldn't be able to check Google Voice since the issue seems to have been most prevalent on MMS messages.
I've had lots of issues with Google Voice integration. I would randomly stop getting text messages for 1-2 hours at a time, every 2-3 days. If I checked Google Voice the messages were there, but they never came in on my phone. I could send messages to other carriers just fine. I couldn't get their messages though. Sprint was no go both ways.
After I deactivated Google Voice, the issue went away. Sucks, I'd love to use the application.

SMS sending as email to phones on same account

My wife and I both grabbed new S2's on Sunday. Since then when text each other our messages often come through as emails, and the from number is often in a weird format. This is irregular, and I have found no solution. I have called and gone int he store, and neither avenue has given me any form of solution.
This only happens when my wife and I send each other messages. Messages are absolutely fine with everyone else.
Here is an example, I will create a new message to "Jessica" I will send the message. That message will likely show up on her phone in proper SMS format from me. She will reply, I usually receive that one fine as well. I then reply back, this time the message has switched into a strange email syntax type format. It will also show up as a new thread from my cell number @txt.att.net instead of from my cell number or contact name. Often instead of it coming through as the above example the number will change into a different number all together, 1410000021 which in no way resembles our actual numbers.
It doesn't matter if I initiate the conversation or it she does. We have cleared all message threads, history, and contact information attempting to flush out errors. We have tried other SMS apps, such as Handcent, still no luck. I have also tried a different SMSC number.
Any suggestions?
Try a factory reset?
Stock rom? Rooted?
Sent from my SAMSUNG-SGH-I777
we have not done a factory reset, we are new to android, if we did that would we lose all of our contacts, media, and installed apps?
They are both stock.
tgmm82 said:
we have not done a factory reset, we are new to android, if we did that would we lose all of our contacts, media, and installed apps?
They are both stock.
Click to expand...
Click to collapse
Do you have AT&T's new-ish (at least to me it is, had never heard of it till i got my SGS2) messages app, that incorporates all your phone calls, texts, voicemails into one app? It uses MMS to send you transcribed voicemail in a visual voicemail type layout. I haven't played with it myself, but my wife is using it (on her sgs2). I'm wondering if it could be a setting in there somewhere that is triggering duplicate messages?? My wife isn't getting duplicates, but just tossing it out there....
I don't believe we have the messaging app you mention. I am not sure though as we are new to Android so I am unable to know if this is the newish app. It does not have voice-mail included in it though. We have tried using both the stock app and Handcent, neither fix the solution. Also, its not duplicates we are receiving, we are only getting one copy of each message, they are just showing up as emails.

SMS Apps sending ghost texts?

Ok so am I the only one with this issue..?!?!
I like to use Emoji's so I tend to try out alternative text messaging apps and so far I've tried Handcent, GOSMS, Chomp, etc and they all do this.. When I go to send a text to someone, it goes to SOMEONE ELSE..!! And sometimes it will only say it went to someone else but it really went to the person who was supposed to get the text in the first place.. This can get very annoying, especially if a text for baby momma goes to new girlfriend, no bueno..!! Anyone have any luck with this..?? Also, I'm on MeanROM's latest release..
Try the usual, clear app data restart, clear data for all sms, you can back up the messages and restore after you see whether it helps or not. I haven't had this issue at all with any rom but there was a bug in Android that was fixed 2-3 releases ago. Closest thing i can think of would be that, but like I said it's supposed to have been fixed
om4 said:
Try the usual, clear app data restart, clear data for all sms, you can back up the messages and restore after you see whether it helps or not. I haven't had this issue at all with any rom but there was a bug in Android that was fixed 2-3 releases ago. Closest thing i can think of would be that, but like I said it's supposed to have been fixed
Click to expand...
Click to collapse
u mean goto settings/apps/messages and clear data right..?
Yes, it's worth a try
hmm, it would only let me clear cache..?? my sms messages still remained inbox..
Odd, you should always be able to clear data, do you have any texts locked. I don't think it would affect the ability to clear data from app settings but it is supposed to keep you from deleteing messages
om4 said:
Odd, you should always be able to clear data, do you have any texts locked. I don't think it would affect the ability to clear data from app settings but it is supposed to keep you from deleteing messages
Click to expand...
Click to collapse
nope, nothing is hidden/locked, etc.. it's a plain setup of meanrom out of the box.. only thing i've added is nova launcher..
Oh you mean stock then, I meant what ever app you use instead of stick lol
lol well yah I am stock now because the ghost messaging thing lured me into deletion of all third party apps hahaha..!!
FINALLY! Someone with the same freaking issue I have! I blame it on Sense since it handles the messaging.
Here's what happens:
Use Chomp or Go for text, text normally throughout the day. DELETE messages from people and randomly the next incoming text you receive *appears* to come from the person you whose texts you last deleted. If you don't pay attention and reply to the text, it will go to the WRONG person. For me, it happend to be in response to friends Facebook status updates since I USED to have Facebook text me when certain people updated their status. I quit using that Facebook feature when I texted my wife all the dirty and nasty things I was going to do to my wife when I got home from work, that I thought was going to her, went in reply to my friends status update. Yeah, that really happened.....and I didn't catch it.
If you use the stock app, the same thing happens, but with a slight difference.......
You can see the text come in as the last message you deleted, but it very rapidly changes to the contact it should be. You have to be holding your phone and looking at it in order to notice it.
When I use Chomp or Go, the SMS I'll get an SMS and it will stay as the wrong person until I kill and restart the app. So any texts I respond to go to the wrong person.
This has happened to me on all stock versions. I recently rooted and went to Meanrom and STILL get it. I switched to Handcent since they claim better integration with Sense and have not experienced the problem.
I have a topic in on the Sprint forums about this. I'd link to it but they're down right now. Look in there, it's near the top. Reply to it or start a new topic. This is indeed a BUG that needs fixed.
I think it's going relatively unnoticed because people blame Chomp or Go for the problem...........
I also faced the similar problem few months ago but I figured out the problem. basically the problem arise due to any draft msg or msg that havnt been sent and that msg is not visible in sms apps. to solve the problem try installing my phone explorer and then watchout for any sms that is in category other than recieved and sent, just delete that sms, restart phone and voilla problem solved...)

Can't Create New SMS Threads

On my Galaxy S5, running Android 6.0.1., when I try to send a text message to a number that does not have a saved conversation, the app I'm using always crashes, gives me an error, or does nothing instead of sending the message. The built in Messages app and Facebook's Messenger app both crash, while Google Messages gives me an error saying it couldn't create the conversation, and Go SMS Pro seems to work at first, but actually does nothing.
I've also deleted caches/data and removed old texts/conversations, and nothing seems to work.
This is clearly not a problem with one app, but rather something larger at play. What could possibly be causing this?
Sounds like something corrupted your SMS data base and it will take a wipe to fix it. Go SMS pro is the normal cause for corruption. It's a male are ridden app that users here stopped using years ago.
Darn, is there any other way to fix something like that? I use my phone for work, so I don't really want to wipe it and spend a bunch of time updating/reinstalling.
Go SMS Pro was just a last attempt to try any other SMS app, rather than one I've had, so it's probably not the culprit.
If you had root you could try to wipe the data base file.
Give textra a try. They use their own separate SMS data base. So that might help.
Other then that you might spend an evening backing up and flashing a stock clean build.

Signal messenger unsecured SMS will not send over 160 characters

I've been attempting to use Signal as my default SMS app for the convenience of not switching between two different apps for messages. It mostly works fine, but as the title says, if I send a long SMS that needs to be split into multiple messages, it always fails to send. I'm on US Cellular, if that matters. It doesn't have an issue with this functionality in the default app (Google's Messages) or the other third party SMS app I tend to use, Pulse SMS from Luke Klinker. It also doesn't have any options to convert long SMS to MMS, as some apps do.
Googling for the issue, I was able to find some similar problems for specific model of phones from a few years ago, but that had all appeared to have been reported on and patched at that time.
Is anyone else using Signal on their V30? If so, can you successfully send a long text message?
If anyone has any suggestions or anything, let me know. Otherwise I'll try to report it to the Signal team soon.

Categories

Resources