[Q] Strange problem with my P7510 - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

My P7510 started to do a strange thing.
I usually never turn off the device and I just let it in sleep mode with everything off to save battery (wifi, bluetooth, ...)
Lately I noticed that sometimes the screen turns on and off by itself every few minutes.
No physical harm has ever been done to the tab and the power button doesn't seem to be sticky, so I think it may be some kind of malware.
I'm just asking what do you guys think could cause this before going with the trouble of doing a factory reset.
btw i'm on rooted stock ics rom.
thanks

Have you installed any sort of app that has permissions to wake the device or turn on/keep the screen on when running? Try uninstalling a couple of recent apps to see if one of them is the culprit.

Related

G Tablet shuts down after going to sleep

Has anyone had any issue with the G Tablet shutting down after it goes to sleep? Right now I am running virtually stock (rooted with latest VS update). If I leave the tablet for 10 minutes the screen will shut off as expected, but when I try to wake it by hitting the power momentarily the tablet does nothing. If I press power for a few seconds the tablet boots up as it does from being completely shut down.
If I select sleep from the power off menu, I can wake it if I hit the power button or home button, but only if I do it within about 30 seconds. If I wait any longer, it seems to shutdown. I don't see any settings anywhere for this.
Other than this, everything else seems fine. About the only other thing I can think to mention is I did flash to tnt lite 2.02 and had to recover due to boot loops. I've reset, cleared data and cache, etc...
Thanks for any feedback.
Same happens to mine sometime. Currently running TNT 2.02
I've noticed this a few times also. I have no idea what's causing it. Fortunately, boot up is fast!
Same here
Not all the time, but close to half.
Plain vanilla not rooted.
mysterious fix
I had the similar problem where is shuts off half the time after pressing the sleep button. The symptom went away after installing the Miren browser. Can't explain it.
SH
This was happening to me and I tried many nvflashes and every rom so everything you can try. I exchanged mine today after a lot of research online and now for the first time it sleeps and wakes up. I am certain that there are just a few models that can not be fixed.
So happy to be able to hit the power button to have it wake up.
I recommend if you still can then exchange it for another.
My Malata Zpad does this sometimes too. I thought it was movement that did it, or the magnets on the case, but it looks to do it at random (or when something runs in the background?)
It used to do it 5-6 times a day, now that it's a week old it seems to do it maybe once or twice a day.
I am having the same problem. I do not remember this before the last update (3389).
The tablet is stock, not rooted.
I use the volume button to wake mine.
any one else having this problem? just got my g tablet today and it always shuts down when it goes to sleep
any way to fix it?
i was going to root it right away but hesitating now since it will void warranty - the shutdown after sleep is kinda annoying...thanks
Yeah I had similar issues under stock firmware but subsequent patches fixed the issue for me. Have yet tohave it happen on vegan or tnt lite roms.
Sent from my VEGAn-TAB-v1.0.0B5.1 using Tapatalk
i took the plunge and installed vegan last night - still have the problem (shut down after going to sleep) -
so any suggestions?
DireMerlin said:
i took the plunge and installed vegan last night - still have the problem (shut down after going to sleep) -
so any suggestions?
Click to expand...
Click to collapse
Did you wipe to factory reset before going to vegan? Mine was doing that, but I never did factory wipe for subsequent vegan updates. Since I have done the clean install, never had this problem.
There are also several kernel updates which allows VPN, cifs, ntfs and other enhancement as well as higher fps.
Love my tablet.
well i only have the tablet for a few hours - and that was a problem out of the box
before installing anything i did the "wipe user data" option from the settings menue in the original/stock TnT - then logged in using Family name - and shut down to root (install CM/vegan ect)
i just downloaded and installed this: "1.0.0 Beta5.1 Link" - thats posted on the first post on the vegan thread
so didn't install any kernal updates or anything yet...if you can point me towards them and what to install i would really appreciate it - thanks
also seem to have a problem where no matter where on the homescreen i swipe down it pulls down the notification bar - any way to fix that?
my solution
I had the same problem out of the box as well. I tried using the Vegan rom with the same result. I went ahead and downloaded a free app called hibernate from the market. It puts it to sleep and allows me to wake it up like how its suppose to. As of now, it has yet to shutdown when asleep.
My ghetto fix til someone can truly id the problem with a proper solution. Hope this helps...
dcom222 said:
Has anyone had any issue with the G Tablet shutting down after it goes to sleep? Right now I am running virtually stock (rooted with latest VS update). If I leave the tablet for 10 minutes the screen will shut off as expected, but when I try to wake it by hitting the power momentarily the tablet does nothing. If I press power for a few seconds the tablet boots up as it does from being completely shut down.
If I select sleep from the power off menu, I can wake it if I hit the power button or home button, but only if I do it within about 30 seconds. If I wait any longer, it seems to shutdown. I don't see any settings anywhere for this.
Other than this, everything else seems fine. About the only other thing I can think to mention is I did flash to tnt lite 2.02 and had to recover due to boot loops. I've reset, cleared data and cache, etc...
Thanks for any feedback.
Click to expand...
Click to collapse
Go to settings, application, development, check stay awake.
DireMerlin said:
also seem to have a problem where no matter where on the homescreen i swipe down it pulls down the notification bar - any way to fix that?
Click to expand...
Click to collapse
If you are running ADW launcher it is a "gestures" setting that can be changed in the ADW specific settings.
The ntofication bar problem was caused by adw ex launcher
Still having problems with the sleep mode thing, tried all thedelete user data and cashed deleting still no luck
Other then that I really love this tablet. So should I return it?
Sent from my VEGAn-TAB-v1.0.0B5.1 using Tapatalk
Mine too
I'm having this same problem....I find it hard to believe this is a "hardware" issue although I guess its possible. I'm running Vegan 5.1beta but it did it with the stock 3389 firmware too before I upgraded.
This issue is the only fatal flaw thus far I've run into, I'd love to get it resolved.
Sean
sjmoreno said:
Go to settings, application, development, check stay awake.
Click to expand...
Click to collapse
This is a "bump".
I just wanted to know if the folks with the original issue on this thread (gTab shutting down after sleep) tried my suggestion and if so did it fix the issue for them?
I had the same problem and it fixed it for me.

[Q] Screen turn on and off

I am using CM7 latest weekely every thing is perfect but now suddenly my phones screen turns on like call is coming and turns back off after 2 sec and this happens randomly.
is this expected behavior?
is there any work around?
My fiancee has an atrix that is totally stock and hers just started doing this yesterday. I would also like to know the answer to this. I was thinking it was a hardware issue with the power button but hopefully i am wrong, that way I dont have to mess with a warranty exchange. Any help would be appreciated.
by any chance have u just start using this app "Memory Booster - RAM Optimizer" if yes then this might be the one, i have just messed around in its settingsd and no screen wakup problems so far
https://market.android.com/details?...xLDEsImltb2JsaWZlLm1lbW9yeWJvb3N0ZXIubGl0ZSJd
No. The only apps that I think might cause this that I have on her phone is beautiful widgets and a data toggle. She has had these apps on there for awhile and the phone just started to act up.
Sent from my MB865 using xda premium
Both me and my brother own atrix and it happens on both.It was happening on stock 2.3.4 and now on cm7 as well it must be something with the phone not a rom related issue
i also have beautiful widgets, can sk8trix conform that his and his brother phone have this app too. if yes then this might be the cause. or we have to tell each other whole list of apps that we have installed to narrow down the culprit.
On her phone I have all of her apps that are supposed to sync turned off. I recently installed data enabler for her so she would have a data toggle on her home screen. I use advanced task manager to kill her apps by force stopping them. Last night I used it and closed everything and turned her screen off. 5 minutes later it come on for about two seconds and shut off. I have been looking at what apps might be causing this and really dont see anything unusual except for the data enabler and beautiful widgets. I will uninstall both of those and report back later on to let you know the result. Hopefully someone else will come along with a better solution.
xateeq said:
i also have beautiful widgets, can sk8trix conform that his and his brother phone have this app too. if yes then this might be the cause. or we have to tell each other whole list of apps that we have installed to narrow down the culprit.
Click to expand...
Click to collapse
I don't use beautiful widgets ever.....I even tried with a clean install no apps installed except stock cm7 apps and google apps and it still happened so I gave up trying to figure it out.
it doesn't shorten my battery life at all so I don't worry however if there is a fix I will use it because it is annoying.
Edit the only time the phones wake up by themselves is right after we hit the power button to turn the screen off or when the phone firat boots and is still locked it will turn the screen off and turn it back on the dim again.
I dont think its cm7 issue cos i was at weekly # 4 and there was no issue then i flashed tuch recovery and after that boot it started happening. Then i flashed latest weekely and reverted back to old recovery. And i agree this only happen when i turn screen off (randomly)
OK here is where I am at now with this problem. I uninstalled both apps and it seems to be ok for the time being, but my fiancee told me she had been receiving weird messages in her notification bar. I looked into it and she was getting ads in her notification bar. So I downloaded AirPush Detector from the market and ran a scan on her phone and it detected a couple of apps pushing notifications. I got rid of the apps and now im back to checking the phone again. I dont know if that AirPush app would help you guys out or not but it would hurt to try.
since i have started this thread my problems have gone away like a little *****, and i dont know how to recreate this problem any more so i am stuck with no problem no solution thing.
12 hrs passed no problem so far.
It was apps in the background running. Airpush helped. I told her from now on no more free apps, i would rather buy them then fight this **** again. I put the data toggle and beautiful widgets back on her phone and it's ok. Thanks for your guys input.
Sent from my MB865 using xda premium
tmease1 said:
I use advanced task manager to kill her apps by force stopping them. Last night I used it and closed everything and turned her screen off. 5 minutes later it come on for about two seconds and shut off. I have been looking at what apps might be causing this and really dont see anything unusual except for the data enabler and beautiful widgets. I will uninstall both of those and report back later on to let you know the result. Hopefully someone else will come along with a better solution.
Click to expand...
Click to collapse
I am having The same problem with my Samsung Galaxy ace Gt-5830i.
Earlier it had problems with charging and SD card. So we took it to authorized service center. And they said they had formatted the phone and installed stock ROM on it. They also replaced the charger port. But now after two days the phone screen is turning on and off at repeated intervals (for about 2 Seconds). So what might be the problem.

[Q] Galaxy S3 lockscreen hang and also unresponsive blackscreen

Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz

[Q] Lock Screen Won't Stay Off

Sunday, I started having a problem where my phone (AT&T Galaxy Note 2) would bring itself out of the lock screen without me touching anything. The screen will stay on for 10-15 seconds and then shut off again. It will then stay off anywhere from a few seconds to a few minutes.
Very odd, right? I figured I downloaded a bad app that was causing the issue. I removed practically every app I could (I wasn't going to go through all of them to see which had permissions to bring the phone out of standby). It still kept doing the same thing.
So I did a hard reset on the phone. That should clear everything, right? The problem still kept happening.
I start thinking maybe it's a hardware issue... EXCEPT for it doesn't happen when the phone is in Airplane Mode! Which brings me back around to thinking it's some rogue app, but it still happens even when there's nothing but the default software installed from after a hard reset. It can't be the power button or a bad proximity sensor if it doesn't happen in Airplane Mode, right?
So I took it to the AT&T store and I didn't expect much. The one guy tried to play with my settings and didn't find anything wrong. He took it to the manager in the back room and the manager said I should do a hard reset (ignoring the fact that I told his employee I already had done so twice).
I've looked for answers online. The ones I've found I've tried. I've removed all applications. I've changed the screen time outs. I've even downloaded a Lock Screen replacement program. I've tried using anti-virus to scan for problems. It starts to happen again immediately after I perform the hard reset. I've moved the brightness settings. I've removed the S-Pen thinking it might be causing issues. I've turned on and off motion options. I've turned on and off wi-fi, GPS, screen rotation, multi-window, etc. Power Saving mode doesn't help. Blocking Mode doesn't help. The only thing that works is Airplane Mode.
I have NOT tried rooting my phone. I'm scared to do so, even though I'm a UNIX admin and a techie and shouldn't be scared of something like this.
Has anyone ever experienced this? I'm running whatever the normal, latest AT&T android version (4.1.2) for the Note 2. This is killing my battery and reducing screen life (is that a big deal though? I don't know).

[Q] Galaxy S3 getting stuck in sleep mode / Locked.

I'm currently having this issue and it's really frustrating, I had it first on the Galaxy S3 with 4.2.1 stock rom, I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns off but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
The only way to bring it back is by holding the power and home button together in order to reset it.
I tried factory reset and it would not work, I flashed the phone with a custom rom for Paranoid Android 4.3 and it worked great for about a week, no issues at all, but then it started freezing when locked again. I hate this and i'm thinking it might be a hardware issue since I've tried different software versions.
I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns of but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
Even worst, if i'm listening to music and i lock the phone or if the screen times out and locks when i try to unlock it i can see it's stuck but the music is still playing....
Also, if the phone is stuck and i try to call it, it will not ring not turn the screen on, it's not like the problem is just the physical buttons, i don't know what to do since the phone is out of warranty, I have never dropped the phone and there is no damage on it, it have never over heat either so i don't know what can i do.....
Any suggestions or help would be really appreciated.
hardware issue.I got same problem before but I didn't manage to fix it.
cz4r3n said:
hardware issue.I got same problem before but I didn't manage to fix it.
Click to expand...
Click to collapse
Thank you for the reply, do you know specifically what kind of hardware problem was it? Were you able to fix it or you just had it replaced?
no not yet sorry...
cz4r3n said:
no not yet sorry...
Click to expand...
Click to collapse
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Jonhmena said:
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Click to expand...
Click to collapse
The first week with Paranoid Android 4.3 it worked greatm even faster than the stock rom and I also liked it because it is android 4.3, the issue started one week after, and i'm thinking that during the first week i did not install all the apps i use, once i installed all the apps it started happening.
The first time i had the issue was right after the facebook messenger app was updated, i tried uninstalling it and the issue was still happening, if i check the running apps and i can see several of my apps running in the background such as Facebook messenger, Viber, Skype, Avast (6 services) Applock, GO weather EX, whatsapp, Facebook.
Maybe i'm just reluctant to think that this is a hardware issue, cause there is no way for me to get some logs or a hardware report that may show any crashes or anything.. I like this phone, it have everything i need and i refuse to think that it's a piece of crab but i've had nothing but troubles with it since day 1...
I dont think it is SW problem because even flashing multi package stock firmware doesn't fix the issue.I tried replacing lcd and display driver but still remain unsolved.
Edit:I think there is a defective sensor chip which I don't have a unit to test already.
hello, i have same issue, and stil stuck with it, anyone can help me?

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