Did a search and didn't see anything about this. My daughter's eris wasn't charging. Verizon told her it was the battery. So she got one off Amazon for 7 dollars. She got the battery today and it wouldn't charge. Now Verizon is saying it's the Eris and it wouldn't be worth the cost for her to have it fixed. Would think they could check to see if it was the Eris or battery to begin with. Anyway, is there anyway to fix this? Since it's broken anyway, it can't hurt trying to fix it.
I know my Eris doesn't always charge on my car charger because its not the "Verizon" labeled official charger. Basically saying that my off brand car charger doesn't always charge my Eris just because the USB connector is off somehow.
What kind of charger are you using? If it's the original stock and the battery still doesn't charge, you may have to get the phone replaced by another phone/repaired by Verizon/ or if still under warranty then just use that to get a 'certified like new' Eris
moos3y said:
I know my Eris doesn't always charge on my car charger because its not the "Verizon" labeled official charger. Basically saying that my off brand car charger doesn't always charge my Eris just because the USB connector is off somehow.
What kind of charger are you using? If it's the original stock and the battery still doesn't charge, you may have to get the phone replaced by another phone/repaired by Verizon/ or if still under warranty then just use that to get a 'certified like new' Eris
Click to expand...
Click to collapse
She's tried it on several different chargers, including Verizon charger. Tried charging via usb port as well. Verizon said it would cost too much to repair. Unfortunately it's no longer under warranty. Thought of telling her to get a battery charger. She's got two batteries now. Could swap them out when one got low. Better than paying for a new phone.
I have the same problem
I think she's going to have to buy a battery charger. She has two batteries and can just swap them out. Still irks me Verizon couldn't tell it wasn't charging. Instead they say it's the battery. Can't they test it?
Sent from my FroyoEris using XDA App
This part of the forum is covered in different charging issue threads due to it being such a prominent feature. Things ranging from model numbers, overheating, not working at all and only working intermittently.
I thought I would attempt to build a thread of the issues we Transformer owners are experiencing and seeing if anyone can really get to the bottom of this.
From what I have picked up from the forums many people are getting bad responses from Asus support, either providing no help at all or asking for the entire tablet+dock+charger at the users expense for shipping.
Common problems outline
[1]The brick gets very hot and stops charging
[2] The contacts between the brick and country adapter (e.g. USA/UK/EU) don't contact properly.
[3] The brick refuses to work altogether for no obvious reason.
Solutions attempted
[1] Bending the two contacts between the brick and country adapter slightly away from the brick (1 - 2mm)
[2] Calling (a somewhat unhelpful so far) Asus and asking for replacement
[3] Preserving (Not very Fun)
--------------------------------------------------
The problems I am experiencing myself are basically that the charger works sometimes perfectly and other times not at all.
I can plug my charger in sometimes and it will work fine, others I can plug it in and my TF doesn't indicate charging although it does charge just VERY VERY slowly (about 2% every 25min).
Heat has not been an issue for me as it has been for many, my charging cable doesn't got warm at all and the brick is never alarmingly warm, nowhere near as hot as my laptop charger gets and the Asus charger is only 5V less than my laptops charger.
Model Numbers
Model numbers have been spoken about but so far I cannot find any evidence that they are different from one another, a known fault with 0B-LF so issues reported to Asus with that model should be find, but as far as I can tell problems with these power bricks happen across all the models (0B-LF, 0B-1LF, 0B-2LF)
If your having issues with your power brick post them below so we can try to keep them all in one place and hopefully try and resolve this.
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
lacrossev said:
As you are in the UK i'm not sure if this would apply to you but from my personal experience, i've had situations where the charger itself would be quite warm to the point where up close you can smell that aroma of overheating electronics. The charger has also refused to charge even when not hot, but will work once again after i've taken it off the mains and let it sit.
The american outlets differentiate between the hot and neutral leads via the larger and smaller prongs. I read in another thread concerning polarity and surface charges that when the charger is plugged in with the prong on the A side of the ASUS logo towards the larger (neutral) hole, then the charger will work properly. This has been my experience. I've come to a personal conclusion that the design of the charger is such that it is pole-sensitive but asus didn't bother to tell anyone which prong goes where, hope that might be of some use to you.
Click to expand...
Click to collapse
I never have had my charger get hot enough to smell like burning. The only way so far of resolving the issue is leaving my charger unplugged for about 20 min+ and then reconnecting it to my TF.
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
newtybar said:
You forgot the "stick the brick in the freezer" trick.
Not kidding, it worked like a champ for me and a few others.
Put the brick in ziplock bag and stick it in the freezer.
Click to expand...
Click to collapse
You know you can achieve the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
AcIdC0R3 said:
You know you can achieve
the same result by just letting it sit without being plugged anywhere between 20 - 30 minutes. Just in case you don't want to put it in the freezer anymore.
Teleported from my Asus Transformer using Tapatalk
Click to expand...
Click to collapse
Yeah that's what I have been doing, if I plug in my TF and it won't charge I just leave it unplugged for about half an hour and then plug it in again but this is a bit of a pain. Could really do with a better solution.
-_-
Today my TF is refusing to charge at all. It trickle charges from the charger but this takes forever, its gone up 2% in just over 30mins. I'm not sure what to try now.
I have plugged it into charge, didn't work, left it unplugged for 20mins, plugged back in, wouldn't charge, left it unplugged for an hour, plugged back in, wouldn't charge, left it to trickle charge because it only had 1% battery.
I'm not sure what to try now, I might have to call Asus after I go on holiday.
Seems my charger will only trickle charge now, I cant get it to charge properly whatever I try. Maybe I should put it in the freezer for 20mins and see what it does......
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
FrayAdjacent said:
If you do the freezer trick, let the adapter sit out UNPLUGGED for a short while.
Introducing heat can result in condensation (water) and we all know water and electronic bits don't get along that well.
Vendors are starting to get stock in spare chargers these days. I just got one in last week. Never had problems with the original yet, tho. The new one is going to the office where it will stay.
Click to expand...
Click to collapse
Will do. I might have to order another charger if I get no luck with Asus support.
didge3 said:
Will do. I might have to order another charger if I get no luck with Asus support.
Click to expand...
Click to collapse
Get a new one, and if it works normally, toss the original one in the box and exchange it at the place you purchased the second one at.
If ASUS won't replace it under warranty, the above will end up with them replacing it when the vendor returns it to them.
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
didge3 said:
I've done some research and as far as I can tell the TF power brick operates in two modes, one is for lower powered 'ordinary' usb devices, such as my phone. This allows this charging brick to charge at 5v @ 2amps outputting a total of 10W.
The second option is primarily for when a TF is connected and runs at 15v @ 1.2amps outputting 18W.
My charging brick seems to charge my phone on the 5v mode fine, but when I connect my TF it isn't charging properly and takes ages, this leads me to believe that somewhere down the line my charging isn't connecting something somewhere and allowing for the 15v charging to take place.
Would I be right in saying this or am I talking all jibberish?
Click to expand...
Click to collapse
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
msticninja said:
I'd agree. Something in the solid-state(a mosfet or IC) has crapped out due to heat, breaking the 15V section of the charger. Time for a new one. It's possible there's damage to pin 7 in the usb port, but heat-fry is much more likely.
Click to expand...
Click to collapse
Yeah definately taking it back to retail store I bought it from, hopefully they will try it and just give me a new charger then and there.
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
My charger works whenever it feels like it wants to. I've been messing with it for the last 30-45 min with no luck. Unplugging the charger from the outlet, trying different outlets, unplugging and plugging back in the usb cable, with and without usb 3.0 extension, rotating the mains to switch the polarity, pushing out the prongs for the country adapter, widening the opening in the prongs, banging the charger, letting it sit and nothing is working. Just now it turned on, but right after the boot screen, it made the low power chime and died.
Seems like the problem is getting worse. Before when it first stopped charging it was really easy to get it charging again.
Also my father got the TF within the same week i got mine. He went overseas and came back to visit again and his charger has no issues. But i did notice he keeps the USB 3.0 extension along with the usb cable all plugged into each other into the mains whereas I unplug mine and wrap them up when taking them along.
Think that might have something to do with it?
my charger is a 0b-1LF
maxh2005 said:
Info I've gleaned, just in case it might assist someone:
1) I took delivery of an 0B-3LF charger today from ASUS UK, haven't seen any mention of the 3LF yet on XDA. It *appears* to generate less heat but that could just be a placebo effect.
2) Coincidentally, my 0B-2LF - which always got hot when charging dock+tablet simultaneously - failed last night. Unplugging it from the mains then replugging it did not fix it, even though it was cold to the touch by this point. Six hours after unplugging it from the mains, I tried again... the 0B-2LF started working, and continues to work. So if your charger fails, unplug it, give it six hours, then try it again - ideally before registering an RMA, otherwise you'll have to spend an extra half hour working out how to cancel the RMA (answer: email [email protected] with your RMA number, serial number and case reference).
Click to expand...
Click to collapse
That's how mine started, but got worse. I only charge my tablet once a day and the charger is unplugged from the outlet between charges. Now I can't get it to charge. Every now and then if i unplug it and plug it back in, it'll boot up the TF but then the second the boot animation is over, makes the battery low chime, 0% remaining and shuts off!
Just got off the phone with asus tech support, they gave me an RMA number and i have to mail the charger to them to see if they can repair it.... whats up with that? why can't they just mail me a new one and i mail them back this broken one or get billed for it like every other tech company i've dealt with?
I've had the exact same issues as both of you. At first if it wouldn't charge I would leave it for a few mins and then it would charge straight away. It slowly got word and I had to fight with it more to get it to charge and now it will only trickle charge.
I will charge it up overnight tonight and leave it for six hours or more. Hopefully this will work until I can send it back.
(I'm not sure if i have mentioned this somewhere but my charger model number is 0B-1LF)
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
fone_fanatic said:
So I got an rma to send my charger to asus but I think I narrowed it down to the cable and not the charger. I tried my dad's charger and it works with that. Then I tried my cable on my dad's charger and no go, only trickle (5v) charge. Then tried my dad's usb cable on my charger and it worked. So I think it has something to do with the cable not telling the charger it needs 15v.
Going to call asus back tomorrow and see if they'll
Send me another cable.
asus rant: how come I have to pay to mail out my defective part and be without it while they repair or replace it? Every other company I've dealt with would send me the replacement and I would have to mail back the defective unit (using a prepaid label included) or be billed for it.
Sent from my Dell Streak XDA premium app - please excuse my miswyping
Click to expand...
Click to collapse
Maybe its my cable too, unfortunately I don't have another brick to try it on. Will have to just wait and see.
Did anyone try to use HOX+ in car as navigation? I have quite strong charger in car made for iPad (2.1A rated USB) and it is not able to charge phone when it is running navigation (Sygic, but it doesnt matter). It seems to me, that charging current is too low to charge battery and also power phone, which is actively used. Tried to repeat at home, again big Apple USB charger from iPad rated 2.1A and while I was actively using phone (browsing etc), charger was able to get 1% of battery charged per 15-20 minutes. Which is too long.
Phone is getting warm or even hot while using CPU actively (Chrome is able to run all 4 cores while rendering page) and maybe there is some protection to avoid HOX+ getting too hot while charging? Or maybe internal logic just doesnt take more juice from charger when phone is charging and being actively used (to power CPU/GPU and also charge battery)? Anyway result is that with intensive CPU/GPU apps like navigation, I cant charge phone fast enough and it is actually discharging! No matter how strong or good your charger is, phone takes constant current and sometimes its just not enoug...
Anyone got similar problems?
The problem is that you shouldn't use chargers meant for other electronic devices.
How is it with the charger supplied with the X+?
Bbattery Monitor Widget is good to track charge/discharge value.
I have not noticed anything out of the ordinary, even using the phone while it is charging.
hardstuffmuc said:
The problem is that you shouldn't use chargers meant for other electronic devices.
Click to expand...
Click to collapse
And what is the difference between chargers with USB ports? I could understand that using cheap noname charger from China could be problem, but I'm using branded from Apple, which is known to be really well made. And it is providing 5V and up to 2.1A of current.
Anyway cant use original because I bought phone in UK and they have some ugly shaped power plugs unlike rest of Europe
...but it ain't working, obviously. A power adapter is like a couple of €s, and @amazon original charger are around 7 €
Sent from my HTC One X+ using xda premium
I've used both an OEM US charger and the UK charger with an adapter with the OEM cable and both have done fine. It does take longer to charge while using it, but that's no surprise.
The Apple charger should do better.
Simply put, the device reduces charge rate if the device gets too warm. I don't know if this is happening but it's something to keep in mind.
I had this issue also when i was using the device. Charging was stuck at 99% and did not change anymore.
Sent from my HTC One X+ using xda app-developers app
Well, you probably can't top the battery while charging because the phone is drawing more current than what the charging circuit (internal to the phone) is able to deliver to the battery (while charging).
Been digging in this problem a little bit more and found strange pattern. Since I cant use original charger (UK version doesnt fit my outlet), I have to charge with Apple ones. I have one big for iPad3 (strong marked as 2.1A), one small one with 1A and one small one chinese copy from DX (also 1A). When I try to charge phone with first two, it just charge like USB (settings>power and there you can see type of chargin on the top of screen). When I use chinese copy, it charges like proper AC adapter, quite fast. But after while, touch screen is messed up and it is almost impossible to control my phone. It seems like some static electricity build up or something like this messing with toucscreen mechanism. It gets fine few seconds after removing phone from charger.
Tried different cables, have 3 types at home. Original cca 1m long, only chinese charger woks in AC mode. Then I have extra short for drive, same behavior like original and two long ones (2m), chinese from DX but well made with quite thick cable and with this even chinese sometimes charge like USB, but sometimes it connects like AC.
Always thought that Apple chargers are good and used them to charge other gadgets, never had any similar problems. Seems that One X+ is quite picky with chargers, anyone can verify if it is just my piece?
Hello,
I have a charging problem recently, I am connecting my phone to the charger, and you need to play with the micro usb cable until you hear the charging sound, also, my original charger died a few months ago so I am using different chargers (mostly my tablets chargers rating at 5V 2A).
Also, sometimes,but not always, when I charge overnight, it's not even charging, although I check before I go to sleep that the red led is on.
The charging time also varies, sometimes it's super fast and sometimes it really struggles.
I suspect the micro usb port.. but how could it be damaged so fast, this phone is so expensive, cant they make one of the most important parts more durable?
It's really frustrating, and maybe I should get a genuine S3 charger and that's the cause of the problem, but I tried to order one from eBay and it was fake(said to be "genuine"), so maybe you can link me to an eBay seller that sells the real thing from Samsung? btw, is there a way to know if it's real (it seems like 90% of the stuff there are fake)
Thanks
Have you tried the cable with different devices and the charger also yoh could try using a different cable with your phone and seen if that fixes your probelm
Sent from my GT-I9300 using xda app-developers app
Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
sevenlions said:
Hello XDA,
I'm not sure how this happened, but for the past couple of months I haven't been able to charge my phone while it is turned on. It shows the charging animation but the battery still drains, even with all radios off and screen off. I can leave it charging all night and end up with a nearly flat battery. Plugging it in to any wall socket seems to only slow the draining, and plugging it in to a fully powered USB socket (many tried) keeps it at the same battery level, or very slowly charges it if I don't use it. If I turn it off however, I can charge it until full in the normal time with the original AC charger.
Here's the really strange part: I've tried several new chargers of different brands including samsung and it makes no difference. Not only that, but they won't charge it when powered off either making them completely ineffective. It doesn't initialize the charge properly - the screen either shows a battery with a progress circle over and over again without getting to the charging animation, or displays the charging animation over and over and never charges at all, but nevertheless gets hot.
The chargers I've tried are:
Cygnet for samsung phones including SGS-II
Belkin for Samsung phones including SGS-II
Premium blackberry travel charger
Premium 10W 2A Samsung travel adaptor
One charger that did seem to work while plugged in was from a new Sony Xperia Windows phone charger I borrowed once.
I've exchanged at the store 3 times now with the same result! It must be something wrong with the hardware or software...
I've calibrated the battery, I've had a new battery for a couple of months and normally still lasts all day and more on a full charge. It is a 3rd party high quality Anker battery. The problem is the battery is getting a lot more taxed now that I'm using 3G over the portable hotspot, so its not quite lasting the day anymore.
I've had countless custom ROMs on there now, current ROM is CyanogenMod 10.1 stable. Would returning to stock then reinstalling help?
Something that shouldn't matter is I've moved from the UK to Australia. I'm still using the English charger as its the only one that works. And the Xperia charger that seemed to work was Australian too.
Before it got this bad I think it was getting slower and slower to charge. I had to replace the old USB cable that eventually got really loose, then broke and i've tried several new ones with no improvement in charging ability. Is it possible that the contacts inside the micro-USB socket might have been bent from the old cable moving around so much so that only minimal contact is achieved with any other cable? The new connectors do seem to fit perfectly.
In the attached screenshot, you will see on the left the AC charger is plugged in while battery level goes down, then on the far right its plugged in to a computer and is kept level.
Any suggestions would be greatly appreciated!!
Click to expand...
Click to collapse
IMO, u should revert back to a stock samsung Firmware (pertained to ur region) and then see if the issue persists or not to rule out any possible 'Software issue' in the first place
Thank you, I will try that and report back the results.
You can try hawkerpauls nuke if flashing stock doesn't work: http://forum.xda-developers.com/showthread.php?t=2100558