I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.
Related
Hi!
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work? Are there any solution?
Why don't you contact the developer with your order number and see if he can help
Email google about this issue.
I'm having this issue with all my Android Devices....this is apparently a problem with google. I've been in contact with them and they said their were issues with teh conversion to Google Play. I've been dealing with this for 2 weeks and have access to free apps, but I can't buy any. I've been forced to purchase apps from the Amazon Appstore. Google apparently doesn't want my money....I've been sending emails to google and the developers of the apps I purchased (Scrubs and Cut the Rope: Experiments) and have had literally NO correspondence from google or the the developers. This sucks, as I just got my Prime and Picked up a Used A100, now Google is screwing me....Just some bad news...considering that it's been 2 weeks since this issue cropped up for me and the fact that Google (and it appears the developers) are ignoring my emails, I'm going to assume two things, Google doesn't care, suggesting you start a new google account and re-buying your apps, or it's a known issue and they just don't want to deal with us right now....I just want a straight answer....It could be months before this is fixed....I recommend emailing google ASAP.
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Don't worry dude, every android users are facing the same issue all over the world. It is the Google's side that is having issues.
My google play have your issue intermediately few days ago.
I've had the same problem so I decided to use Wifi from home. I found that by using my home wifi that I was able to update. I know this doesn't help the problem if you are not connected to wifi but if you are at home - it might help
flipmode_11 said:
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Just started getting this error again. Anyone else? Tried clearing store cache, dalvik-cache and google framework cache. Still gives a 403 error when attempting to download a paid app.
I just did a factory reset on my phone, and all my apps, free and paid installed no problem.. except Smart Keyboard Pro. It showed "purchased", I clicked it and told it to install (from the PC), and that was over an hour ago. I have restarted, and it still wont download, i get the 403 error each time..
I'm open for ideas...
ZeroManArmy said:
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Click to expand...
Click to collapse
thanks, this did it...
Sometimes if you don't purchase the app from google it will say purchased but won't let you download it.
Thanks!
bhrich902 said:
thanks, this did it...
Click to expand...
Click to collapse
Your suggestion works perfectly! Unfortunately, it is requiring me to repurchase an app I've already paid for and I don't want to repay. I know, I know $2.99 is not going to break the bank; but it's kinda the principle. No worries, if I don't find an alternative solution I will be forking over the cash.
So I have had this ongoing issue as well for over 9 months. Tech support was a joke, like some of you have figured out.
Somehow, with no intervention from me, the problem fixed itself both on the website and the device. Not sure what happened, but im happy it did. I was fairly close to cutting all ties to google services over this, guess I dont have to now.
Here appslova.com have compiled solutions to fix error 403:
Method 1: The most common fix for most Android market or Google Play related errors.
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Method 2-Clearing Proxy:
Go to settings>>Wireless and Networks>>More>>Mobile Networks
APN (Access Point Name)>>MOWAP>>Edit
Select clear Proxy option
Try to re-run the installation in Google Play Store
Method 3-Router Proxy Settings:
Open your router configuration or settings panel (example- typing 192.168.1.1 on the browser brings up the router settings on my TP-Link router)
Now find your filter settings>>Uncheck Proxy
If that didn’t work also uncheck Cookies box from the filter settings
Now install your app from Google Play
Method 4- Alternative Google account
Create another Google account if you currently have only one account
Open Google Play Store>>Press Menu button>>Accounts>>select the alternative Gmail account
Now try installing the app
Method 5- Browser Fix: I found this solution on Phonebuff.com.
Go to play.google.com on your Computer’s web browser (preferably Google Chrome).
Sign into your Google account (by hitting the sign-in button at the top right).
Search for the app you wish to purchase and download.
Open the app’s page up by clicking the title link.
On the “install” or “purchase” button, right click and press “inspect element.”
Above the row that will be highlighted, you’ll see several lines of code. Locate the “data-ispurchased=”true” code (near the bottom of the paragraph).
Double click on the “true” in data-is purchased=”true” and change it to “false” then press enter on your keyboard.
Now click on “installed” or “purchased” to buy the app as you normally would
These methods might seem like a lot of work but hopefully one of these methods will solve the 403 error for your Android.
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Hi,
It might be worth deleting your account, re-booting, re-installing your account , and see if that works.
Tried that, eventually resorted to a Factory reset. Still the same problem and now the Prime is not recognised on the PC Google store whereas it was previously, but Gmail is syncing withe the Prime no problem, really weird. But if I cant access the store its not fit for purpose and is going back
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Have you tried simply turning off your Prime's Wi-Fi setting and turning it back on? I got that same Server Error and did not go away until I turned of Wi-fi and back on. Weird, I know. This happened to me like 3 times when I was trying to delete caches and data and whatever else to get rid of the 101 error. Rebooting did not cure it, either ... I had to actually off/on the wi-fi setting. Go figure.
Once you get rid of the server error, if you still have the Market/Google Play error, simply delete your Gmail account under Settings | Accounts & sync by clicking on your Gmail account, then clicking the "options" icon on the upper right of your screen (6 small square dots). Reboot and go back into your gmail accounts, etc ... logging in as necessary.
Hope it works for you, too...
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
G1azier said:
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
Click to expand...
Click to collapse
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
tedr108 said:
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
Click to expand...
Click to collapse
Tried deleting account rebooting, log back into gmail and still getting sever error, any more ideas anyone ?
I have the same problem, from yesterday even i flash to stock rom not connecting alwayes server error
Galaxy nexus.
Any advice?
Regards
try resetting the play store
have you tried going into settings>apps and force stopping the google play store and then clearing data and cache?
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting
Click to expand...
Click to collapse
Did this couple of times, still no result.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Click to expand...
Click to collapse
Will try US VPN
UPDATE: Yes, used vpnreactor's free VPN and it worked. Very strange...
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
I got this problem too and thanks to you I got it working
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
It works on cowon z2. Thx
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
@TaIz82 @stevenshea great! Glad that it worked for you.
@G1azier I tried vpn but no use, maybe I got on wrong one Great that there is this solution too.
@macowbourne
This can hardly be an general connection issue, I have around 600 people visited my blog post, with same issue. And they didn't have it ever before.
One more proof that this is not connectivity problem, all this user can search apps from the phone, but they cant install them in most of cases. So connection to server still exist, problem is with showing filtered content of home screen of Play app for some regions/providers.
Thanks to @G1azier post and his solution, I updated my post with US VPN solution that works even if device is not rooted http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix check it out!
It's definetly at Googles end just used a proxy server to kid it I'm in the UK and hey ho works perfectley all apps downloaded and synced
macowbourne said:
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
Click to expand...
Click to collapse
I am receiving an error while trying to connect to Google Talk: "Connection interrupted -- status update temporarily unavailable.
What can I do?
Thanks.
Sent from my Transformer Prime TF201 using xda premium
I added permanent fix solution for #GooglePlay server error on my blog post http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix/
So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
i rooted with regawMOD too and i locked my bootloader back and unrooted and i am having the same problem.i even ran ruu and still having the same troubles.
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Evo_Shift said:
Did you try clearing the data in the google app store in addition to the cache? You will have to sign back in I think but that would be the next step. Otherwise I suppose just wait awhile and try again later after a reboot or something.
Click to expand...
Click to collapse
I did try clearing everything. It still wouldn't work.
I noticed this the day I bought the phone.
It's really annoying when I've got app updates. If I click on the batch update button to update multiple apps, it won't complete unless I stay on the update page and keep the phone from going to sleep. Otherwise, the first app will update and the rest will stall on "downloading". This happen pre and post root.
Very annoying.
jimmyg41 said:
I had a similar problem and what I had to do was create a new google account then log into the play store with that account and delete my old google account. Once that's set check if you can download an app with your new google account. If you can then you should be able to log in with your old account and solve the problem.
Click to expand...
Click to collapse
.
Just tried that. It didn't work.
its not you, its the service again.... i just flashed CM9 on my TF101 and am having the same issue as you describe .....probably an apple injunction on app patent infringement
not sure if this helps but worked for me.disconnect from your wifi if connected and just try to redownload the app.my wifi is good but foe some reason it won't work with wifi.
Not sure what is going on...mine isn't working either. My girlfriend is on straight talk, the t mobile part, i am on straight talk also, the att part. Neither are working on wifi or cell data. Stuck at downloading.
Its working again, i didnt do anything except try later
Sent from my GT-N7000 using XDA
And its working again, but no apparent reason.
WiFi_N said:
So I just flashed viperROM and rooted via the RegawMOD. Whenever I try to download a app from the Google Play store, it just refuses to download. It'll display the "Downloading" dialog and the icon will pop up in the notification bar, but it won't actually download. I've already tried clearing the Play Store's cache and the Download manager's cache. It didn't help. I am connected to the internet. When I tried downloaded the SwiftKey 3 beta off of their website, it worked. Anyone know how to solve this problem?
Click to expand...
Click to collapse
A lot of people have been having that problem...its Google that's causing the problem...its not us or the phone itself...
Sent from my HTC EVO 4G LTE using Tapatalk 2.
I am having this for 2 weeks, 2 phone have the same issue. Try to flash different ROM but fail
It must be google, what the heck they are doing!
Really irritating.... I, too, have this issue occasionally, usually on a large download ... like Sky Safari Pro (570 mbytes). Two months of this and my Note freezes during the episode. Only solution I have found is to turn off WiFi, power down, remove SIM and restart. Only then can I kill the download in Google Play. I have seen this on 3 different stock ROM's and 3 different Customs. GB and ICS. Currently on ICS XEU.
Usually waiting an hour or two and then it's okay.... batch updates are a real killer with this and I also see the first download okay then the rest hang and have to be shut down manually.
Google????????
Looks like this thread is closed..coz its back to working here..
Now i'm experiencing the same exact thing. T_T
I created a new thread..if there are suggestions for a solution..please post there..tq.
~ [Q] I can't seem Install/Update anything from Google Play..HELP!! T_T ~
Edit: Problem SOLVED..follow the link above for details.
Hello,
I am using HTC explorer (Android 2.3.5) for about a month now. For the past 2 days I am facing a strange problem. I am unable to download apps from Google Play via internet pass through. I am able to browse the internet but when I try to download any application, a grey bar appears saying "Waiting for network" and it never ends. I am able to download the same apps through Wifii. I tried all the possible solutions to make this work (hard reset, soft reset), but found no luck. I changed the default 2GB sd card with a 4GB sd card same days back. But even after that I was able to download via internet pass through. This is little strange. Can somebody help me in this respect.
Thanks in advance,
Nirmal Kumar Bhogadi
Try to clear cache and data of play store
I'm having the same issue. I've used internet pass through on my EVO 3D for quite a while, thinking about changing plans to less data. Pass through works fine for almost everything, but suddenly won't download Google Play updates. But if I clear data and cache, it then thinks there is no update. It is as though it updated, but doesn't recognize it as having completed. The one thing I haven't been able to update ever by PT is new maps for CoPilot Live. It absolutely insists on wi-fi.
Clear data from google services framework, fixes most problems with Google apps.
Sent from my HTC Sensation
No Luck
Thanks for your replies guys!!!
I cleared the data of google services framework, play store but still the problem exists. I am still unable to download from play store via internet pass through
SOLUTION
Hi there,
go to settings> applications>put a tick mark or select unknown sources . Ur problem wil be solved.
Thanks G_IVAR, for posting a reply. But the option is already checked. The only way is working is to settings--> applications--> Manage applications--> Google Play Store and click on Uninstall updates. The Play Store disappears on the phone and the Old market appears. Now when i try to download any application (with internet pass through), the download starts (making me happy) and disappears within 5-10 seconds. When I check my phone this time, again Google Play appears instead of Market. I think the Google guys have made something so that the market apps doesn't download with internet pass through (with a USB cable).
reply
nirmalbhogadi said:
Thanks G_IVAR, for posting a reply. But the option is already checked. The only way is working is to settings--> applications--> Manage applications--> Google Play Store and click on Uninstall updates. The Play Store disappears on the phone and the Old market appears. Now when i try to download any application (with internet pass through), the download starts (making me happy) and disappears within 5-10 seconds. When I check my phone this time, again Google Play appears instead of Market. I think the Google guys have made something so that the market apps doesn't download with internet pass through (with a USB cable).
Click to expand...
Click to collapse
ur mentioned way is working for me tanq
Thanks a lot D
G_IVAR said:
ur mentioned way is working for me tanq
Click to expand...
Click to collapse
It worked for me too but I have to uninstall the updates on Google Play Store everytime
This probably won't help, but I'm curious. What happens if you go to Google Play via a PC and try to do a remote install that way?
G_IVAR said:
Hi there,
go to settings> applications>put a tick mark or select unknown sources . Ur problem wil be solved.
Click to expand...
Click to collapse
this solution worked for me previously as well.
I think the Google Play website was bugged for a few days.
Now it's back working.
Oscar-Mark said:
I think the Google Play website was bugged for a few days.
Now it's back working.
Click to expand...
Click to collapse
still am unable to download applications using pass thru facility.
Having Same problem (HTC ONE V)
The problem is with play store app ver 3.7.13
problem started couple of days ago
any permanent solution for unrooted phones?
nirmalbhogadi said:
Hello,
I am using HTC explorer (Android 2.3.5) for about a month now. For the past 2 days I am facing a strange problem. I am unable to download apps from Google Play via internet pass through. I am able to browse the internet but when I try to download any application, a grey bar appears saying "Waiting for network" and it never ends. I am able to download the same apps through Wifii. I tried all the possible solutions to make this work (hard reset, soft reset), but found no luck. I changed the default 2GB sd card with a 4GB sd card same days back. But even after that I was able to download via internet pass through. This is little strange. Can somebody help me in this respect.
Thanks in advance,
Nirmal Kumar Bhogadi
Click to expand...
Click to collapse
having same problem in my htc vivid. i think Google play is now only use carrier data. i even flash my whole device and factory rest may be for 15 times but the result is same "waiting for network"..........................pls let me know if you find out any solution.
Well then Google should update the Play Store app to fix it soon.
reply from google support (didnt solve the problem)
we should contact google support.i mailed them this was there reply but it didn't work
Thanks for contacting us about this issue- it sounds like you're having general connectivity issues. It's frustrating for us when users have problems with connectivity, because there is only so much we can do before you need to contact your service provider. However, I'd like you to try the following troubleshooting steps to resolve this quickly:
- Reboot your device
- Confirm that the app Google Authenticator is up to date - visit Google Play, then tap My Apps to see if you have an update available
- Sign in and out of Google Talk to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful. Have an excellent day.
Hi there,
I'm using a Sensation, and also having this problem. It's really most annoying.Any idea how widespread this problem is, or if it is something that Google has disabled deliberately?
Me too... but I'm able to download using JellyBean... but ICS can't..
Accidentally sent from my Google Nexus S
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Could it be because I dont have a SIM card installed?
Its so strange. Whenever I load the Play Store it just automatically starts in the Apps page. It doesn't open the regular homepage with options for Apps, Music, Movies & TV, Books etc.
I have attached a screenshot showing what its like. Normally in the top left corner there would be an option to go from the apps page back to the main page but there simply isn't.
I have even tried changing the locale to English UK using apps like MultiLocale2 and others. When I load the Play Store after it looks like its about to load the main page but then it goes back again to the Apps page.
Even attempting to access the Book store from the Play Books app diverts me to the Play Store website http://play.google.com.
Clearly something is going on here. Something is blocking access to the other Play Services.
Also everything is in dollars $. I don't mind this as I had the same thing on my old Motorola Xoom, but the fact that the other services have gone is very strange.
This is really annoying now. I have tried the following:
Updating Google Play Services in the Play Store
Installing the latest Google Play Store APK
Turning on all location services
Changing my locale to English UK/GB and English US
Attempting to access the store categories from their respective apps e.g. Play Music app (just diverts me to the Play Store website)
Trying different languages in the Setup Wizard
Edited my Google Account and added my region as UK
Deleted preinstalled Play Music, Movies, Books APK/odex files
Restored my phone
None of these methods have worked. I can only access Apps in the Store. Nothing else.
Is it because the phone is rooted? Did deleting the bloatware cause any issues?
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
syler2012 said:
Are you running custom rom ? you mite wanna clear your cache IDK. I am a noob who is just trying to help.
Click to expand...
Click to collapse
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Bilhouse said:
No. Stock rom, just rooted and debloated. Tried clearing the cache earlier. No luck. Thanks for the suggestion though.
Click to expand...
Click to collapse
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
syler2012 said:
Let me share a story with you when I first rooted my thunderbolt I unstalled "freezed" verizon backup service it screwed my phone up BAD.... mainly the google play services... It maybe something you have "froze* just a thought
Click to expand...
Click to collapse
I just reinstalled all the Verizon bloatware to system/app via the file manager in TWRP. Rebooted the phone, turned on location services logged into my Google account and still no luck.
Only the Apps still in the Play Store.
Getting really annoyed now. I have tried nearly everything. Last shot is to swap out the GooglePlayServices Framework and Play Store APK's with different more upto date ones.
Tried swapping the GoogleServicesFramework.apk and Phonesky.apk with updated versions in system/app.
Rebooted the device and the Play Store just crashes and comes up with an error.
Went into recovery and deleted the associated odex files for both of them and tried again. Now I get a server error in the Play Store.
Restored the device from a backup now. So annoying! I doubt this device will work properly with Google Play outside of the US.
Bilhouse said:
Hi guys. I just received my HTC Droid DNA from the US. It has an unlocked bootloader and has been rooted with TWRP installed. Most of the Verizon bloatware has been removed too.
But after logging into my UK Google Play account I can only access the Apps category. Nothing else. No Music, Books, or Movies.
I updated the Google Play services but no luck. I even tried with an updated APK and it still won't work.
I also tried accessing the Movie store from the Play Movies app but it just takes me to the site.
Any ideas? This has never happened before with an import device.
Thanks.
Click to expand...
Click to collapse
Wipe your data and cache in TWRP. It's a nuisance to put all of your things back the way you had them, but this usually solves odd problems like this.
I give up.
Tried everything and nothing is working. It just simply wont load the main Play Store page. It jumps automatically to Apps. In that I have noticed that there is a Verizon category and everything is in USD$. But that still doesnt explain why its not working properly.
On top of that I have pushed new Phonesky.apk and GoogleServicesFramework.apk. Tried them with both odex files present as well as deleted.
Comes up with either Server Errors or Error Retrieving Information From Server [RH-01].
Does any one with more knowledge like a dev have any idea how to fix this?
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
jonesin said:
2 questions...
Did you have this issue prior to device unlock?
Have you wiped data as reccomended by several other users in this thread?
I know its not a perm solution but i suggest that you create a new google email account and attempt to log into the playstore using these new credentials. This will allow you to test your theory that its related to your uk goog account. If that is the case then reg an account with US google and your problem is solved. I know it inconvenient to have to lose paid apps and what not but if this is truly a location issue then you may not have a choice my friend. Good luck.
Click to expand...
Click to collapse
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Bilhouse said:
Hi.
Thanks for the response.
I personally did not perform the unlock. The seller in the US did, as well as rooting the device. Upon receiving it, I immediately reset the device and logged in with my Google account. Thats when I noticed the problem. Its only been connected to WiFi as I have no Micro SIM yet to try it out on it.
I have wiped Data via TWRP as well as the Cache and Dalvik Cache. I have cleared data and cache in the Application settings for both the Play Store and Google Play Services. Nothing seems to work.
And its a very strange problem. Not one I have encountered before and searching on the internet it seems to be very rare. If I try to access the Books category by clicking on the little Play Store logo in the Play Books app, it switches to the Play Store and then immediately opens a new tab in the browser sending me straight to the website.
Surely as a Global device with unlocked GSM capabilities they should expect a foreigner or even someone on holiday from the States to try and use Google Play in another country.
Click to expand...
Click to collapse
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
jonesin said:
I still say make an attempt at creating a new goog account just for the sake of sanity and process of elimination.
Click to expand...
Click to collapse
Just tried it now mate. Created a new Google account with US details. Logged into Google Play and still the same problem. I even went through the Setup Wizard route on the phone just to be sure. It must be detecting my location via my IP address.
OK Guys.
Im getting somewhere now.
I have downloaded Market Enabler APK and set the phone to US Verizon settings. I then used Droid VPN with a US server and now I can access the Play Store properly with all the categories. So its clearly an IP issue. But now the question is how the hell do I get past it?
Just to confirm this. I logged out of my new US Google Account and back into my old UK one. At the same time I kept Market Enabler and Droid VPN active.
It worked fine. I was able to access the Play Store properly with all categories. After this I logged out of Droid VPN and deleted Market Enabler and it still worked! (I attached a screenshot) The last piece was to see if it would function after a reboot.
Turned the phone back on, went into the Play Store and the same problem as before. Only Apps. So its clearly to do with my UK IP address.
But at least I now know. Looks like I will be selling the Droid DNA.
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Bilhouse said:
What I don't understand, is that if i'm in the UK with a UK IP address, with a working UK SIM and a UK Google Account why cant I access the UK Google Play store on an unlocked GSM device?!
Click to expand...
Click to collapse
Well the device is not technically an unlocked GSM device. Your bootloader is unlocked but that has nothing to do with the ability to use it on another carrier. The device was released under verizon as a flagship verizon exclusive with GLOBAL CAPABILITY meaning all applicable consumers would have purchased in the us and be roaming on all other carriers, so technically was never meant to be a GSM only phone. The fact that it works on GSM carriers is because of the radio chip they decided to use. Now because it can pick up these bands doesnt mean that vzw released the device with the intentions of it being used on other carriers. What you need sir is the HTC j butterfly which is a GSM "Carrier UNLOCKED" global version. Anyway I imagine with a little wizardry there is a way around this for you. I cant provide a fix but I'm sure there is a way. I'll ask a couple people and see what their thoughts are.
Thanks for the reply. I understand where your coming from. I know that its a Verizon exclusive, but if anyone was to use it abroad even for a short while why cant they just reroute you to the local Google Play store or better yet base your Play Store off your country details in your account.
I think this is also due to the fact that the phone is ultimately only for US consumers like you said. Even when setting up the phone there is no option for English UK or English AU etc. Just the US.
Oh well. Thanks for everyones help.