Related
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz
Okay, I would have liked to post this in development but apparently I dont have enough posts. What is th deal with the phone dropping out on CM10 when the screen goes black from the sensor, then coming back when the call is dropped by the other person. Does anyone have a fix for this, the CM10 thread gets so diluted with different issues you'd think people would start making other topics regarding issues rather than discussing them throughout a 30 page thread.
Are you talking about the screen shutting off and not being able to use the dialer or any onscreen buttons?
tallyforeman said:
Are you talking about the screen shutting off and not being able to use the dialer or any onscreen buttons?
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Yeah but it also drops the phone call when that happens.
Thanks really strange. Try getting a fresh download with the gapps and flash it again.
It's a good thing you didn't post this in the development because it would have been moved here. You can always PM me with questions and I try my best to respond to everyone in a timely manner.
Anyhoo. I'm not quite sure as to why this isn't working yet. I've called my family, friends, girlfriend, whomever a few times already and haven't ran into the problem yet. With this being said, no one is giving any real details on what leads up to the problem or how to really reproduce it. The best I've received so far is "I make a call, the screen goes off and won't go back on." What I need is someone to get me the logs of this happening. As weird as this may seem it's the only way I can help anyone with it. Apparently from what I hear the phone is still "working" but with the screen just not turning back on. If this is the case, anyone should be able to plug their phone into their computer and get me a logcat of what is going on (this doesn't require any screen interaction if the phone is setup properly). If you have any questions on how to get one, search the forums. It's been posted in just about every development forum for every phone including ours.
My phone did that last night. People in the CM10 thread have been blaming it on the bluesleep fix but who knows. I had that flashed at the time too. When it happened, I was on a call and the call dropped a few minutes into the conversation, the screen stayed black and didnt come back on. I had to pull the battery and restart. I called the person back and it happened again. Long story short, due to my own error, one thing led to another and I ended up SBF'ing. Since last night, I made one call and it didnt happen. I need to make more calls to see if it persists. The problem is, I dont call people very much. lol
Just want to add that I was having this issue also. I only noticed it after I installed the bluesleep fix... I SBF'd and installed clean with no bsfix and have not had this issue since... Maybe it has nothing to do with bluesleep but thats some really strange timing if it doesnt.
If it happens to me again I'll get a log for you DZK but seeing as I don't plan on flashing the bluesleep fix back I don't think it will happen.
Well I sent a message to you DZK cause i'd really rather avoid SBF if I could. But if I have to I will because most people are linking it to the bluesleepfix which I did indeed install. In any case, the phone just hangs when the screen shuts off until the other person hangs up the phone then the call is ended and the screen comes back, but until then voice is dropped the call is droped and the screen remains off as that person tries to talk to me but isnt disconnected until they end the call.
[Tutorial] How To Logcat
Logcat or it never happened.
download adb
place it in folder I use
Code:
c:/root
open command prompt
Code:
cd/
Code:
cd c:root
Code:
adb logcat *:E > oh_nos_it_crashed.txt
should work
oh_nos_it_crashed.txt will be in root folder can name it
Code:
adb logcat *:E > dropped_call.txt
if you want
I'm having similar issues. The phone locks up on a call and can't be unlocked. I just have to pull the battery. The call continues for me, so at least I can finish the call, but to hang up - pull the battery.
I currently have the CM10 ROM, gapps v5, and bluesleep fix applied.
So, how does one get rid of the bluesleep fix? Can I delete is somehow using a root browser, adb, or... ? If not, can I just reflash the ROM and gapps files (without the bluesleep fix) without a factory reset, etc.? Or am I in for a complete refresh of the phone and reflash of the ROM and gapps?
TIA
no way to remove bluesleep that i remember
just restore nandroid of rom other than cm10, then reflash cm10
This started happening to me tonight.
I haven't installed the Bluesheep fix... unless that's the MX2 wifi patch.. if that's the case then I have that too.
My current workaround is using headphones, which disables the proximity sensor.. I also put my phone to stay cycle a little longer.
I just flashed my phone with CM10a3 Wednesday and ran into this issue with the first call I tried to make. I'm still new to rooting and flashing ROMs (my first time lol) so I don't have too much useful information, I will try and gather some logs next time it happens. Unfortunately it is not something that seems to happen every call. My current work around is to use bluetooth or speaker phone as the issue does not happen then.
I'm using
CyanogenMod 10-20130113-Daytona Alpha 3
gapps-jb-20121011-signed
I'm also running into issues with the mount locations and losing settings upon restart, however I still need to do more research on those items first.
I was able to get some logs around the phone call issue. However, it appears the behavior has changed for me now. When the screen goes to sleep, the call audio cuts out, and then about 10-15 seconds later I get notified that the call was dropped. I do now however have control of my screen during this whole time.
Unfortunately by speakerphone workaround does not work for this new behavior, so I have to carry around a wired or bluetooth headset in order to take calls.
Since the behavior is no longer identical to the original poster, I'll post my log in a new thread once I clean up some of the noise in the log.
licwid said:
I was able to get some logs around the phone call issue. However, it appears the behavior has changed for me now. When the screen goes to sleep, the call audio cuts out, and then about 10-15 seconds later I get notified that the call was dropped. I do now however have control of my screen during this whole time.
Unfortunately by speakerphone workaround does not work for this new behavior, so I have to carry around a wired or bluetooth headset in order to take calls.
Since the behavior is no longer identical to the original poster, I'll post my log in a new thread once I clean up some of the noise in the log.
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lol carrying headphones around? that sounds a bit overkill.
Howdy! I peruse the forums quite a bit to figure out little fixes for my phone, but there are a couple problems that I haven't quite been able to find proper solutions for.
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
As for my phone specs, I'm not really a super tech so I haven't messed with anything. The phone is not rooted and is running Android 4.0.3. It is, however, unlocked, and I'm running it on ATT's network if that makes a difference.
Let me know if I've posted in the wrong section or anything, and if I have, I apologize. I'm not one for posting on forums, rather one to creep around and hopefully find solutions.
Thanks for your time.
Hi there.
I also want to join this topic:
1. my HTC amaze also shuts down randomly.
2. but the main thing is: can anybody help me with this WiFi issue? I can connect and use WiFi in the street, at McDonald's, at different places with public WiFi, but when it comes to connect to WiFi at my home or at other places where the WiFi is PASSWORD PROTECTED, my phone jams the network and i have to turn off WiFi on the phone and restart the WiFi router to have everything working again.
Somebody, please help
thanks in advance.
Don't know if I'm allowed to do this, but bump!
Powstriker said:
Don't know if I'm allowed to do this, but bump!
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this is out of question phone is good. there must be way to solve this WiFi issue
418 Replies but not a single instance of input? There has to be someone that knows something about this!
Powstriker said:
The first problem deals with the phone randomly shutting down (usually only when it's in my pocket). I've seen other posts regarding the topic, but the OPs usually stated that simply holding the power button would effectively turn the phone back on, or that the phone doesn't shutdown but rather reboots. My phone completely shuts down and requires that I take the battery out, wait 10-15 seconds, put it back in, and then hold the power button for an extended period of time in order for the phone to start up. The battery doesn't get extremely hot. It's usually around ~33-35C when it does this, but when I look at some of the other posts with similar problems, their batteries are ranging withing ~38-42C. I have seen that it may be a faulty battery, as shown in the other posts, but as I mentioned my problem is slightly different.
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Click to collapse
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Powstriker said:
The second problem deals with streaming videos on browsers. Before the ICS update, I was able to stream videos on any browser, but after that OTA update I cannot. I have tried multiple browsers, including Dolphin, Firefox (my main browser), and Opera. I heard it may have to do with flash not supporting android anymore (after 4.0.x, whereas I'm only running 4.0.3), but I have checked my phone and I have Flash 11.1 already installed. The settings on my browsers are to enable plug-ins on tap (means that I would tap a video to start it, right?).
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Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
Powstriker said:
Lastly, as of now, I'm having a WiFi issue. It's not so much of an issue as a hindrance, though. Basically, I'm pretty much always in a WiFi zone, either being at home or on campus. When I get home from uni, WiFi automatically connects, no problem. When I'm at the uni, it will connect as soon as I get on campus, but when I walk from building to building, it loses connection and makes me reconnect. I go to hit reconnect, and it demands some credential password which I have never set. If I hit forget so that I can forget and reconnect to the network, it wants me to put in my screen unlock pattern. I draw the pattern to unlock it, but then it sort of refreshes and my pattern is gone and it doesn't let me continue with the process, so I have to go back to the home screen, back into settings, and clear credentials. Some posts said to continue to input incorrect passwords to allow a credential storage password reset, but that did not work. Some posts said to clear credentials, so I do that, but then I have to continuously type my login information whenever I move from class to class, which gets pretty irritating. The only way to connect to the WiFi is by disabling and reenabling the WiFi. Like I said, it's not a huge issue, rather a hindrance.
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This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
gripen40k said:
Since you are stock, the only thing being that your phone is unlocked, I would say this is either a config issue or a HW issue. The simplest thing to do is to clean the battery contacts, as there is a small chance that something got on them and is causing the battery to drop out. You can also look at the battery meter in the settings menu and see if you have a sudden drop in battery power or if it entirely cuts out. May give some clues to what's going on. Finally the only other thing I can think of is to uninstall any apps that save power or mess with the power settings on the phone.
Streaming video doesn't work for me, it will for a couple seconds and then die. So now I just open all links in the youtube app, which isn't perfect but it's good enough.
This has got to be either a config issue or a bug in how your phone handles your uni's wifi. Your uni will have multiple wifi APs with the same SSID (but on different channels) so that you can walk around and still remain connected. My guess is that there is a bug in the wifi drivers that don't like what your uni is doing, but it's really hard to say since that stuff is generally pretty complicated...
If you can't get your power issue fixed easily I would recommend you factory reset your phone. Don't install any apps for a couple days and see if your problems persist. If the power one does then take your phone in for warranty repair. The wifi one could be a bug, which would mean a warranty repair isn't going to do anything for that so you may be screwed on that one. Unless you want to hack your phone and load a new ROM; there is a slim chance that an updated ROM will not have the same bug.
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Click to collapse
Thank you very much for the in depth reply. I'll take a look at the battery connections some time tomorrow as it's pretty late today. Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
The video thing isn't too big of an issue, but eh, a fix would be nice. If there's nothing that's known of atm, that is fine as well.
As for the WiFi, I didn't know if it was a bug or something I could fix internally. It's good to know, though, that it's not something I seem to have messed up myself haha.
Once again, I greatly appreciate the response!
Powstriker said:
Do you have any recommendations as what to clean them with? I heard erasers are pretty good cause they have the "stickiness" to pick up grime, but wouldn't the rubber inhibit connectability?
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Click to collapse
The contacts won't be corroded because they are gold, however it could be either they aren't springy (ie they got bent) or that something is stuck on them. Just take a look, make sure they look fine and that they are making a good connection. It's most likely not the issue but you just want to rule that out, as it would obviously cause problems if your battery was being disconnected
So, as an update, I managed to fix the battery issue by actually turning my phone around in my pocket (Strangely enough, I found that if I keep the screen away from the leg and the power button facing up, rather than the screen towards my leg, the phone does not turn off.). All that's left is to find a fix for the video and WiFi. The WiFi problem has actually started to become more significant, as WiFi is no longer automatically connecting to my home internet anymore. Sometimes at uni, as well, the phone requires a complete reboot before it will reconnect rather than a WiFi off -> WiFi on reset. Any more input would be greatly appreciated ^.^
I had same restart Issue
I don't know why or how it works.
Just put a piece of paper below the battery and the restart problem is solved
Flash a kernel and see maybe the modules are messed up
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Battery
I don't know why changing how the phone is situated in your pocket would solve the issue unless you were somehow unknowingly keeping the power button pressed down for long periods of time.
I will say I had the same issue and my suspicions lead me to the battery. Indeed, I bought a new battery and the issue has been resolved. There must have been some sort of short or default in the battery I was using that would cause my phone to randomly shut down or reboot..
Hi Guys,
Always loved loading custom roms on my androids. Never had a problem I had to ask for help with until now. Please bear with me; I'm trying not to be noob-ish.
I'm running Resurrection Remix 4.4.2 on my Galaxy S2 GT-9100. I installed it last night. Had a big problem (after rebooting into recovery and then wipingdata/factory reset) - I couldn't mount my sdcard1 (externalSD) in CWMrecovery > hence I couldn't install the rom.zip from my SD card. I ended up using adb sideload to push the rom and GAPPS onto phone.
ROM working great so far, loving it! Suddenly; I can't adjust the audio slider for my main audio. The ring-volume and alarm volume can both be adjusted - and the speaker works when either of these two are used. My music/audio volume however won't lift up off zero. The speaker has the line through it to say it's muted completely.
I've tried using my hardware buttons, and the touchscreen to adjust it. I've searched Google & XDA. I've looking through all the settings on my phone. No luck. I've tried restarting phone. Can't think of any settings I've adjusted that could cause this. I was playing with contacts all afternoon, syncing FB images & organising Google contacts.
Please can somebody give me a hand - I've got my wedding coming up in 3 weeks and I don't have millions of hours to troubleshoot this alone.
Thanks in advance, let me know if there is anything I can do to help.
****This is strange. Just restarted my phone and it works again. Not sure then what is triggering the issue. Could be something to do with Open Mic for Google Now (it listens actively for "Ok Google"). Could be something to do with USB cable being plugged in and it thinks it is docked? Not sure any more. Working for now.****
****Now lost audio again! Was simply using my phone, using Google now to test the commands etc. Audio level dropped to zero, and I can't lift it up. Why! Perhaps it happened after phone went into standby?**** I've just checked and my WiFi doesn't go to sleep when phone is standby - it's already set to stay on.