Album app doesn't work - Galaxy S III Q&A, Help & Troubleshooting

Hello friends!
Here's the problem i hope sumone can fix it!
Actually my friend owns a samsung galaxy s3 (not rooted or nythng,stock firmware).
One fine day the album app stopped working!
It just keeps on loading and loading and in the end he has to close it
Please help sumone! Ny help will be highly appreciated!
Sent from my WT19i using xda premium

clear its data

Aready done,did a factory reset
Sent from my WT19i using xda premium

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zachlevi said:
I don't know why my YouTube player stops,everytime I have to to force close it.I have tried to switch off my phone and start it again but it doesn't help
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