Internet problems... - Verizon Samsung Galaxy Note II

On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.

Madelynn28 said:
On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.
Click to expand...
Click to collapse
Is this on cellular or wifi ?
Ive seen this when using multiple wifi access points at home and signal weakens on one wifi network as it hops to another.
Also noticed similar behavior when I used a 5GHz network as my primary that also has the same AP name on 2.4GHz.

I never use wifi on my phone because I have unlimited data. Only time wifi comes on is when I tether. I think maybe my phone just might be bad.

EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
Sent from my SCH-I605 using Tapatalk 2

cjk2010 said:
EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Signal level is great, But I just dropped it and broke the damn screen. So nevermind....

Related

Wifi too slow? And how much of ur unlimited data so u use?

Love the speed on my 4glte (30mbps! WOW!), plus I do have unlimited data (grandfathered), so the only reason I use wifi is so that I don't over abuse the unlimited data every month, or if I want to save on battery life.
That said, wifi is extremely slow. I have 20mbps cable at home and I only get 2 through my phone, even when standing right next to the router. My laptop connects to the same network and gets 10!? Why is the wifi on these phones so slow (same issue with tbolt)?
Also if u have unlimited data how much do u use month? Are you afraid they might take it from u?
Sent from my ADR6425LVW using XDA App
I've noticed the same thing. I have 35/35 internet at home, but when the phone is connected to WiFi I don't get anywhere near those speeds. I actually almost get better speeds leaving the phone on 4G even though I'm lucky if I have two bars at times.
Never have been able to find out why, but since I do have unlimited data as well (grandfathered) I typically just leave the 4G on and forget about WiFi.
My typical data usage per month is two maybe three gigabytes with moderate usage, but now that I'm on 4G it might increase some since I'll probably use Google Music more often.
Sent from my ADR6425LVW using xda premium
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
So long as you are not using exponential amounts of data, like 8-10GB, they shouldn't throttle you, and they CAN'T just take it from you.
I don't have unlim because I just switched last week. But I have the double data 4GB plan. Really glad I have that and not 2 gig because I am using an average of 2-3x the data that I did each day on my Desire before I switched. LTE just causes you to use more lol.
I wish I had unlimited because I would watch a fair amount of netflix over 4G
BTW, I have a Linksys E1500 Router.
I agree. You may have a bad antenna, because my Wifi speeds are just fine. I get 30 down and 7 or so up, so there's no problem there. Here's something I've noticed though: My wifi won't stay connected while the phone is asleep. It always goes back onto 4g for some reason. This happening to anyone else?
The only time i get wifi is at Starbucks or the library... and both places are show as hell. No internet(or even tv) at home because i am rarely home. So that being the case, i absolutely never ever use wifi period.
As for data usage, let's just say it's enough that a few people here have labeled it "abuse".
Evo4gLI said:
I agree. You may have a bad antenna, because my Wifi speeds are just fine. I get 30 down and 7 or so up, so there's no problem there. Here's something I've noticed though: My wifi won't stay connected while the phone is asleep. It always goes back onto 4g for some reason. This happening to anyone else?
Click to expand...
Click to collapse
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
con247 said:
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
Click to expand...
Click to collapse
You are my hero.
AtLemacks said:
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
So long as you are not using exponential amounts of data, like 8-10GB, they shouldn't throttle you, and they CAN'T just take it from you.
Click to expand...
Click to collapse
I use 10-20 GB a month and they don't throttle. They only throttle top 5% of 3G users and only on crowded towers and peak times.
low WiFi speed usually means your router is using overused channel (channel that many of your neighbors are using). WiFi Analyzer is nice free app that will tell you which channel to use.
danutzz said:
That said, wifi is extremely slow. I have 20mbps cable at home and I only get 2 through my phone, even when standing right next to the router. My laptop connects to the same network and gets 10!? Why is the wifi on these phones so slow (same issue with tbolt)?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Try changing the channel on your router.
AtLemacks said:
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
Click to expand...
Click to collapse
That's about what I get too. I don't think it is the antenna, I think its the channel and or the bandwidth / modulation settings on the router.
I noticed when I turned my data connection of my WiFi seemed faster. My home network is maybe 15-20mbps and I usually get 12mbps in speed test. If I have data on WiFi is slower.
4g even with one or two bars is about 6-
12 mbps but I loose signal in parts of my house.
Sent from my ADR6425LVW using xda premium
no problems for me, get wifi at 10-20mbps down and 5 up, and my home plan is 30/5 so that is good.
My wi-fi works as good as the data connections, no problems with wi-fi being slow. Use wi-fi 80% of the day and it is always fast.
Sent from my Galaxy Tab 10.1
Almost always on LTE now. I don't see anywhere near the speeds others get. Usually around 5megs.
This month already I have used 4 gigs of data. the most I ahve ever used in 3g was 3.6. BTW, my billing cycle is only 5 days old
Gotta love netflix and Sons of Guns!!!
Chris
drtnsnw said:
Almost always on LTE now. I don't see anywhere near the speeds others get. Usually around 5megs.
This month already I have used 4 gigs of data. the most I ahve ever used in 3g was 3.6. BTW, my billing cycle is only 5 days old
Gotta love netflix and Sons of Guns!!!
Chris
Click to expand...
Click to collapse
You might be in an extended coverage area, and like I stated above, SpeedTest is not accurate at all and completely dependent on the server you pull from. Try changing servers and I bet you see faster speeds.
a friend of mine said that verizon will throttle you above a certain data usage. So we decided to test the theory.
I setup an FTP from my home PC, and proceeded to DL , over 4g, my entire movie collection.
It was a little hard to do because the SD card (16gb one) kept getting full. I ended up with about 33GB of usage for that month. (This was using the droid charge a few months ago)
no overage fees, no throttling.
However I bet if i did that every month, i might see throttling.
If you lived in a high use location (like NYC) you might have gotten a warning.
con247 said:
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
Click to expand...
Click to collapse
I checked this "advanced" setting just for the heck of it and saw a setting for "best connection" or something similar. It seems by default this is checked off cause it says it uses more battery. Once I turned this on I doubled my wifi speed so it seems like everything is now working correctly.
Thanks everyone for the posts and ideas! Great community here when we're not flaming each other about who "might" be coming out with root...lol
Sent from my ADR6425LVW using XDA App

sprint throttles to 1x speed when I listen to stream

When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
highly doubtful they do that. cause i've been on 3g streaming for hours on end and dont get throttled. Are you in a bad signal area?
no full bars its possible It could be my phone or I am new to sprint and may not have the same limitaions most people have.
Here in hawaii,I usually get 300-1mbps on 3g. However, at home where my signal is 3-4 bars has horrible speeds,and I also notice the same problem. About 5-10mb and the 1x icon shows up.
Honestly I think its a tower issue.
Does it go into 1x on any tower while streaming?
Sent from my EVO using xda premium
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
Click to expand...
Click to collapse
This is correct.
Sent from my EVO using xda app-developers app
cruise350 said:
The bars on your phone have nothing to do with data signal strength. The bars are for voice signal only.
Click to expand...
Click to collapse
How do we find data signal strength? Or do you mean the bars stand for signal strength and not signal speed?
Sent from my EVO using xda premium
It's a big annoying, but you have to go into the dialer, dial ##DEBUG#, go into EVDO Engineering (for 3G, since 1X is your voice and LTE is your LTE) and read the Rx Power. It should be different from your 1X Rx Power and your LTE Rx Power (if you have LTE).
I looked for a data signal meter widget a while back and never found one that worked or pulled from the right info (usually people just pulled from the Settings->About->Network->Signal Strength info, which is 1X (Voice).
Here some more info: http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
cgrimm9 said:
When I listen to internet radio for a long period of time my phone goes into a 1x connection. I have to reboot to get it back to 3g. is there a hack on the phone I can do to stop this from happening like a ip refresher or something. it stuck on 1x until I reset the phone. I believe this is sprint doing this on purpose. even though they advertise they dont do this. I use only around 2 gb of data a month.
any help would be nice. I don't want to have to restart my phone every 2 hours when I feal like streaming online music at work
Click to expand...
Click to collapse
I can say with a known certainty that Sprint does not "throttle" or "cap" data usage on a mobile device. Only the top < 1% of abusers are contacted by sprint, which is usually a letter of intent to cancel service if data abuse continues, or a notice of cancellation. No "throttling" or "capping"
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
cgrimm9 said:
I just find it odd that my phone randomly goes from 3g speed to 1g only after multible hours of use and there was no movement from the phone where I never had a issue.I can go days or weeks without going to 1g when its on 1g I have to restart the phone it will not go back into 3g mode.
Click to expand...
Click to collapse
You could just toggle airplane mode
Sent from my EVO using Tapatalk 2

Signal Issues?!?

Just picked my one in los angeles, and it seems to me like I might be having poor signal reception issues.
I get no signal in my second story apartment in Santa Monica, neither did I have service inside my parents house in Cerritos, nor the restaurant a block away from my parents house in Artesia. Anyone else having signal issues? Very disappointed.
sorry to hear-- signal being bars of "phone"? i have not seen any issue yet indoors, so i would have to wonder if you got a defective phone.
Some users reported minor problems in the beginning. I'd try the following:
- restart the phone
- open settings -> open mobile data -> verify that network mode is set to all types
- from mobile data menu -> network operators select automatically
This may fix your problem although I speculate as mine worked out if the box. Might still need swapped out.
Sent from my HTC One using Tapatalk 2
i think i figured it out, silly me, the priority for wifi calling was set to wifi only when available rather than whichever is better, so when its hard to get a signal and wifi is available it drops the antenna signal if set that way i guess.
Sent from my HTC One using Tapatalk 2
cdeeznuts said:
i think i figured it out, silly me, the priority for wifi calling was set to wifi only when available rather than whichever is better, so when its hard to get a signal and wifi is available it drops the antenna signal if set that way i guess.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Sigh of relief..

Signal drop out issues - Please help

Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
vivftp said:
Good day all!
I've been experiencing some issues since I got my C6806 3 weeks ago. I live in Toronto and my provider is Rogers. The phone itself is unlocked and is just running the stock software which is 4.2.2, build # 14.1.B.2.257
Ever since I got the phone I've had a periodic issue where the phone signal strength will just completely die out to 0 bars, then it'll come back to full bars about 30 seconds later. It happens whether I'm home or out on the road. It happens if I'm using LTE bands or 3G or HSPA. It also happens whether I've got wifi on or off.
Any troubleshooting steps you could suggest?
Thanks in advance!
Click to expand...
Click to collapse
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
hamdogg said:
has it always happened?
Have you got stamina mode on? Turn stamina mode off and see if it stops..
Click to expand...
Click to collapse
It seems to happen on a frequent basis. At least a couple of times a day when I happen to be paying attention to my phone.
I've never actually used stamina mode, and it's always been off.
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
LordManhattan said:
How's LTE and HSPA where you are? If the signal is poor it'll switch over to the next thing on ladder. If you have a poor LTE signal it'll jump down to HSPA, and if you have a poor signal on that one it'll jump down to EDGE. It's the same dance if you walk into an area where there is good LTE coverage. It jump up from EDGE or HSPA to LTE, and iin all cases when it switches, you'll notice a couple of seconds where it connects to the new frequency (by having zero signal). That's why I disable LTE when I know I'm going to be in an area with poor LTE signal for a long period of time.
Not saying that this is your problem, but try only using EDGE for a couple of hours and see if it happens again.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
:good:
vivftp said:
LTE and HSPA coverage by Rogers in Toronto is great overall. I don't really use the LTE APN because it seems to suck up battery life immensely. I just keep it in the normal APN that seems to switch randomly between HSPA and 3G. The issue can occur if I'm just sitting still in a spot. I'm using it, and all of a sudden the signal just cuts out for about 30 seconds and comes back. Both before and after the incident I am usually at full bars.
I'm unsure of what EDGE is. The only things I control are the APNs I obtained from Rogers - one is just the standard one that gives me 3G and HSPA, and the other is LTE.
Dunno what else I can really do. I doubt it's my provider so it's gotta be the phone. Any other real troubleshooting steps to try, or should I just get this to Sony?
Click to expand...
Click to collapse
EDGE is 2G. so turn off LTE and HSPA+ and see if it does it.
I don't have the LTE equipped phone so I'm not sure if these hardware functions will switch on and off randomly.
It sounds like your hardware is switching between 4g and 3g. problem is that both wont work simultaneously, so you would get this drop off. solution is that build prop edit i gave you.
But then you'd have 4g on all the time. so if you don't want that then turn it off manually.
Try these.
Edit your build.prop file.
(do you know how to do this??)
and insert these.
___________
ro.ril.hsxpa=3
ro.ril.gprsclass=12
ro.ril.hep=1
ro.ril.enable.dtm=1
ro.ril.hsdpa.category=20
ro.ril.hsupa.category=7
ro.ril.enable.a53=1
ro.ril.enable.3g.prefix=1
______________
that will stop hardware switching between 2g/3g/4g
as well as make it faster.
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
LordManhattan said:
Settings->More...->Mobile Networks->Network Mode->GSM Only
You'll still have mobile data, but it will be SLOW. I think the top speed is around 400KB/sec, but you'll only use this to check if your signal is more stable without 3G/4G.
Tip: If you want to save battery and you aren't the type that uses a lot of mobile data, use EDGE (the thing i'm currently writing about). 4G uses a lot of juice.
Click to expand...
Click to collapse
Thanks. Just made the change and will keep an eye on it over the next day or two.
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
vivftp said:
Just gotta say holy crap this Edge thing is SO slow. Even just loading icons on Google Plus or Youtube searches takes forever. A mobile speed test is showing about 133 kbps...
Damn... gotta come up with a better solution that doesn't require having slow as shyte data access
I'm trying WCDMA only to see how this might work. At least the speeds are more tolerable there.
Click to expand...
Click to collapse
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
LordManhattan said:
Yeah, but keep using it for now. You're only checking if the signal drops while your on it, so I'm not saying that you should keep using it. It's only for a couple of hours. You can do it!
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
vivftp said:
*sigh* I'll try
lol
EDIT. Nevermind the part below. I just kept trying more SMS apps until I settled upon GO SMS and it seems to finally be able to load photos. Damned weird the default one wouldn't do it
On another note, can anyone explain why the built in Messaging app has issues both sending and recieving photos? Plus there're a few instances where it says I've got a message, but I've viewed them all. I've even tried downloading a few other messaging apps from the Play store, and they can't seem to view or send photos either. Damned weird if you ask me.
Click to expand...
Click to collapse
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
LordManhattan said:
I'm not using the stock messaging app. I'm using Hangouts as my main SMS app, but I didn't have any issues with it when I used it. The Android 4.3 update is released now, so you can update to it through PC Companion? Note that this will remove root and stuff like if you're rooted. If not, go ahead.
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
Sorry to bump an old thread, but I just want to say that I'm having the exact same issue. I thought it might have occurred after I installed a custom room but I'm now back on stock and still experiencing 4 bars immediately dropping to no service and then going back to 3 or 4 bars before slowly dropping back to zero. I figured it could be LTE, so I experimented with all settings under mobile networks to no avail. I try the same Sim in my note 2 in the same location and I have no issues. I believe this is an issue with the antenna or a general hardware fault. My phone is the c6806, originally on Bell but being used on Telus. I have already contacted Sony but they are giving me the runaround
Anyone know how the warranty is handled in Canada? Anyone else have this problem?
Signal issues
Sorry I'm restarting this thread one more time.. But anyone figure out a fix? I'm having the same problem on a brand new phone... I had the same phone before I lost it. Got it again but these signal dropping issues now . Never had these on my previous cc6806

Sprint Data 3g drops

Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
I had that problem with my sprint m9. Had it for a week with no problem then suddenly no data connect. No 3g or LTE for a couple days. Just Wi-Fi. I took it to a local corporate store and the best tech there eventually swapped out the sim and it's been connecting since. She told me sometimes the cards are bad from the start. Of all the phone's I've had that was a first for me.
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
mingo2120 said:
Anyone having issues with 3g data dropping or network always disconnecting, takes a while to connect
Sent from my 0PJA2 using XDA Free mobile app
Click to expand...
Click to collapse
so i had the same issue and when i got the new OTA the other day which has a new radio I think the data issues are even worse..
Try a profile update. I activated my phone in a non-sprint area and got really terrible 3g and NO 4g in known LTE saturated areas. Once I returned to my hometown I updated the profile and PRL and I instantly got LTE and the spark logo.
ccs86 said:
Hmmm, mine seemed spotty today. A couple times I showed good 3G or LTE signal, but couldn't get data through.
Toggling airplane mode seemed to help.
Click to expand...
Click to collapse
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
m03sizlak said:
Yep I've had those issues since day 1. Occasionally the mobile data will disconnect, yet is switched on. Only toggling airplane will fix it.
Click to expand...
Click to collapse
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
ReproOne said:
I'm having similar issues.
So far, I tracked it down to this...
If I am on WiFi and then switch off, it will connect to LTE. At that time, some items such as Mail, Facebook, talking to Google, etc. quit working. It just times out. However, I can still browse the web and perform other functions. It will work if I switch back to WiFi or 3G, but so far it appears that I have to restart the phone to get everything working under LTE at that point.
Can others confirm this?
Click to expand...
Click to collapse
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
Click to expand...
Click to collapse
There is also a discussion about the same issue over on the Sprint Community forum: https://community.sprint.com/baw/thread/204027
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
2k4mach said:
im having some similar issues. ill lose connectivity on LTE but it wont be disconnected from the LTE network, but switching to 3g or wifi works...ive narrowed it down to when I have a weak LTE signal. My house has always had a weak signal and thats where i notice it the most, I compared with my m8 and the signal levels are the same and connected to the same tower yet the m8 will work while the m9 acts like theres no connection at all, If i go outside and get a slightly better signal the m9 will work great.
Click to expand...
Click to collapse
my data drops numours times a day and its getting pretty annoying, the phone constantly tells me i have lte but nothing works, browser, facebook, pandora, snapchat. Toggling airplane mode does nothing same with turning mobile data off and back on, sometimes updating the profile will work but man its driving me crazy!
Definitely a radio issue. We need a radio update bc this is killing the battery as well.
BUBBA DUB'S said:
I have come across this as well, it's usually when I use more than 4 GB of data over sprints network. I sent a message to sprint telling them their service is shotty at times, never heard anything back yet but haven't run into data connect issues (since then). Also I've heard you can complain about signal strength and if you put in the time (going to supervisor to supervisor) they will send you a device to boost your signal. Or you can just pay for the signal booster device. This is just my opinion and what I have heard, don't quote Bubba
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The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
2k4mach said:
The airave signal booster is 3G and voice, had 1 for 4 years, hasn't worked reliably for the past 2 years and with these issues its not gonna help when the phone is able to get and hold the lte signal.
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The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
ReproOne said:
The issue is either hardware related, or possibly a radio handoff issue.
Has anyone swapped phones yet with a newer batch to see if it still occurs?
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Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
2k4mach said:
Yup doesn't matter, had a 1st day release and also a 1st day store release. Both have the issue for me.
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I'm constantly having the issue, and I've been advised to swap for a later release. My local stores are sold out, so I will advise once I have it swapped.
Any other possible solutions?
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
mingo2120 said:
I did a swap myself and is not a hardware issues, I believe is the radio. I downloaded this signal check app to see what type of network connection is always on. I notice when connected on LTE, I have no problem. When it connects to 3g is where I have the issues especially indoors. It kinda tells me is connected in notification bar, but the network connection is stuck on 1xrtt.
Sent from my 0PJA2 using XDA Free mobile app
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My problem, and what I have read from most others is on LTE. It works on 3G and WiFi.
Would this affect Hangouts messages from not coming through? If I'm not on WiFi, I'm on LTE, and message notifications won't come through when off of WiFi. They of course come in fine on WiFi....
It's weird...I was sitting at my desk and my phone was jumping back and forth between Sprint 25 and 41 every few seconds...I did the profile update and now I'm solidly on 25 steady.
I've also seen jumps to Verizon LTE which is sort of my blowing.
Hoping this also solves the issue in a spot near my house that I was dropping data completely where before I at least had a useable 3G signal.

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