[Q] Dead Screen-Warranty problems - Galaxy S III Q&A, Help & Troubleshooting

Hi,
A hour ago i was leaving my work my when i accidentally dropped my phone on the stairs.:crying:
My phone screen doesnt work anymore so i have a real problem now because i flashed my phone several times and of course its rooted.
So i thought of restoring my phone with odin to the stock rom unrooted the only problem i will have is my flash counter i want to send my phone back to samsung but how do i use triangleaway if my phone screen is dead?
Edit: Screen doesnt work, Led does sound does, connecting it to my laptop also works only the screen and the touch buttons (menu & Back) doesnt work (lightup)
Can somebody provide with some advice i really would appreciate it also sorry for my bad english.

Related

SGS2 bootloop! Help!

Hi guys! First off, I know this sounds like a common problem, but I've looked through several times and haven't found a solution yet.
I have a SGS2, came as 2.3.3 stock but upgraded a while back to 2.3.5 through Kies. It was working perfectly for as long as I remember.
About a month ago the battery started acting weird going from 80% to 20% in no time, heating up too, I do remember dropping the phone once during this period, but it was nothing (just thought I should include this, also, I usually leave the phone plugged into the charger overnight as I do not have a power source at work (i work outdoors) i probably need a battery replacement)
The screen brightness would sometimes flicker and then POOF! The phone shuts off...At first this would happen at any activity, nothing specific, BUT, I have noticed that it intensifies with the Facebook app.
Anyways, usually plugging the phone back into the charger and powering it up would bring it back online, but not this time. It would get stuck looping the animation of the 'S' at the beginning and no booting up. I have a valid warranty card which I'm guessing will get the phone either fixed or replaced but I need help to try to salvage whatever info I can get my hands on, preferably everything, but my memos are most important to me.
Thanks for the help!
sherief87 said:
Hi guys! First off, I know this sounds like a common problem, but I've looked through several times and haven't found a solution yet.
I have a SGS2, came as 2.3.3 stock but upgraded a while back to 2.3.5 through Kies. It was working perfectly for as long as I remember.
About a month ago the battery started acting weird going from 80% to 20% in no time, heating up too, I do remember dropping the phone once during this period, but it was nothing (just thought I should include this, also, I usually leave the phone plugged into the charger overnight as I do not have a power source at work (i work outdoors) i probably need a battery replacement)
The screen brightness would sometimes flicker and then POOF! The phone shuts off...At first this would happen at any activity, nothing specific, BUT, I have noticed that it intensifies with the Facebook app.
Anyways, usually plugging the phone back into the charger and powering it up would bring it back online, but not this time. It would get stuck looping the animation of the 'S' at the beginning and no booting up. I have a valid warranty card which I'm guessing will get the phone either fixed or replaced but I need help to try to salvage whatever info I can get my hands on, preferably everything, but my memos are most important to me.
Thanks for the help!
Click to expand...
Click to collapse
are u rooted
try flashing the stock rom again and check if u face the same issue
I'm not rooted. I tried doing that using odin and got the stock firmware from sammobile. same thing happens, stuck at the boot.
a friend suggested i try to flash the stock ICS version, same thing.
sherief87 said:
I'm not rooted. I tried doing that using odin and got the stock firmware from sammobile. same thing happens, stuck at the boot.
a friend suggested i try to flash the stock ICS version, same thing.
Click to expand...
Click to collapse
Weird. It shouldn't boot loop. You sure your version is GT-I9100 and not GT-I9100G? Since I'm in Riyadh, the latest version for GB here (Saudi Arabia) was JPKJ2, but that's for GT-I9100, dunno about the G version.
Sent from my GT-I9100 using Tapatalk 2
okay so with the help of a friend and this awesome forum, i managed to install cwm, from there i could take a nandroid backup, but i cant mount the phone as a drive or anything to copy the files, and i'm guessing i cant use this backup i just took to restore later because it'll just get me stuck at the same place im at now
i read that i can use unyaffs to extract files from the resultant backup image, so my question is, before i do a wipe, is there any other method through which i could get a backup of my stuff? the things i would very much like to get a copy off are my messages/notes/whatsapp history and pretty much anything really
thanks for the help!

[Q] Any fix for Intl. SGS3 frozen at boot?

Yesterday night my phone suddenly switched off and restarted in my pocket, as it sometimes happens. But this time the phone froze at the first Samsung logo. Same thing happens when I plug in the charger, the first charging icon appears without any more movement.
I rooted my phone of course and use MIUI JB at this time. Also, I cannot boot into CWM and ODIN does not recognize it when connected to my PC in download mode.
I got all the necessary drivers on my PC, just a few days ago everything with ODIN went fine aswell. Also i tried to restart my PC, still no better. KIES shut down in task manager of course
Had anyone have similar problem and knows a fix for that? It would be really appreciated!
looks like sudden death
do you mean like the thing where the motherboard gives up? so my only chance would be exchanging it, right?
You phone is dead. Take it to samsung or the carrier you bought it from. Considering you had it rooted and flashed...if you can get in to the download mode then your warranty is void cause the binary counter won't be 0. And if you are lucky enough that it is completely dead then you get a brand new one.
well, i got to download mode and interestingly it showed flash counter zero and that it had stock samsung firmware, which is strange since i had MIUI flashed. also there was a third thing showing something like "no information" or "unknown". but it might aswell have been under one of the other two headlines.
any ways i mailed it back, lets see what they will do.

SGS2 bricked while booting up.

Well, first of all, I should start by greeting the community, as this is my first post. So, yeah, hey everybody, been reading the forum for quite a while now, and it's been of a great help
Now, to the problem - this morning I noticed that my sgs2 had turned itself off. I didn't suspect the phone to be bricked or something as this happens from time to time when using custom roms. I tried turning it back on, it booted up, showed my kernels logo (DorimanX, not sure for the version though), so I put my phone in my pocket. After half an hour or so, I wanted to make a call, but I noticed that my sgs2 still hadn't booted up. So I tried restarting my phone using the power button, but instead of restarting it just turned off and I hadn't been able to turn it on since - it's bricked
I've heard of phones getting bricked while flashing a new rom or kernel, but never had I thought it could happen on simply booting up...
I did some research on bricked SGS2 and here's what I have done so far:
I've tried booting up in recovery/download modes, but that doesnt work.
I've tried soft/hard resetting my phone - still no luck.
I've also tried making an USB Jig, didn't work though. I'm not quite sure if my self-made jig works in the first place, as I did mess up the micro usb connector pretty bad while soldering resistors to pins. I'll try that one again with a different jack later and will keep you updated on weather it worked or not.
So, my question is, if my second try at making a USB Jig fails, is JTagging my only chance on reviving the phone? I guess that a MOBO change would probably help.
Another question is, if JTagging is my only chance, wouldn't it be easyer to just replace the bricked NAND chip? Then again, even though I have all kinds of soldering equipment accessible and also have the skills to do it, I have no idea where it's located on the mobo... Some info on that would also be much appreciated.
I havent flashed a new rom for quite a while now, last time I did it was when the latest version of Resurrection Remix was released.
My CPU wasn't overclocked - it was underclocked to 1GHz.
I was using DorimanX kernel.
Thanks in advance
jankanolv said:
Well, first of all, I should start by greeting the community, as this is my first post. So, yeah, hey everybody, been reading the forum for quite a while now, and it's been of a great help
Now, to the problem - this morning I noticed that my sgs2 had turned itself off. I didn't suspect the phone to be bricked or something as this happens from time to time when using custom roms. I tried turning it back on, it booted up, showed my kernels logo (DorimanX, not sure for the version though), so I put my phone in my pocket. After half an hour or so, I wanted to make a call, but I noticed that my sgs2 still hadn't booted up. So I tried restarting my phone using the power button, but instead of restarting it just turned off and I hadn't been able to turn it on since - it's bricked
I've heard of phones getting bricked while flashing a new rom or kernel, but never had I thought it could happen on simply booting up...
I did some research on bricked SGS2 and here's what I have done so far:
I've tried booting up in recovery/download modes, but that doesnt work.
I've tried soft/hard resetting my phone - still no luck.
I've also tried making an USB Jig, didn't work though. I'm not quite sure if my self-made jig works in the first place, as I did mess up the micro usb connector pretty bad while soldering resistors to pins. I'll try that one again with a different jack later and will keep you updated on weather it worked or not.
So, my question is, if my second try at making a USB Jig fails, is JTagging my only chance on reviving the phone? I guess that a MOBO change would probably help.
Another question is, if JTagging is my only chance, wouldn't it be easyer to just replace the bricked NAND chip? Then again, even though I have all kinds of soldering equipment accessible and also have the skills to do it, I have no idea where it's located on the mobo... Some info on that would also be much appreciated.
I havent flashed a new rom for quite a while now, last time I did it was when the latest version of Resurrection Remix was released.
My CPU wasn't overclocked - it was underclocked to 1GHz.
I was using DorimanX kernel.
Thanks in advance
Click to expand...
Click to collapse
What happens when you plug the charger. Does it charge?
pasanjay said:
What happens when you plug the charger. Does it charge?
Click to expand...
Click to collapse
I guess the battery is charging, as it heats up, but I don't see the charging animation. Also my PC won't see that a USB divice of any kind is connected.
jankanolv said:
I guess the battery is charging, as it heats up, but I don't see the charging animation. Also my PC won't see that a USB divice of any kind is connected.
Click to expand...
Click to collapse
order an usb jig and try. If it does not work send it to a repair center
Very similar happened to me a couple of days ago. Sgs2 crashed and wouldn't boot. I was also running dorimanx kernel, under clocked at 1ghz.
Originally I managed to get to download mode (not recovery mode). Kernels wouldn't flash via odin. I also tried using samsung kies to flash stock without success.
I tried the solution for nand bricked phones in this forum, however, this appears to have hard bricked the phone, since it failed to flash and now the phone does nothing (other than get hot when it is plugged in.) Nothing shows on screen. The PC does not recognise the device.
None of the threads I've read seem to offer a solution to this - any ideas? I guess I need to try a service centre, but thought I'd mention since I had same configuration as jankanolv, which of course may just be a coincidence...
birdr said:
Very similar happened to me a couple of days ago. Sgs2 crashed and wouldn't boot. I was also running dorimanx kernel, under clocked at 1ghz.
Originally I managed to get to download mode (not recovery mode). Kernels wouldn't flash via odin. I also tried using samsung kies to flash stock without success.
I tried the solution for nand bricked phones in this forum, however, this appears to have hard bricked the phone, since it failed to flash and now the phone does nothing (other than get hot when it is plugged in.) Nothing shows on screen. The PC does not recognise the device.
None of the threads I've read seem to offer a solution to this - any ideas? I guess I need to try a service centre, but thought I'd mention since I had same configuration as jankanolv, which of course may just be a coincidence...
Click to expand...
Click to collapse
Sounds familliar, lol. Anyways, did you use USB Jig to get to download mode? Or you just managed to boot it up on it's own?
I am really confused right now, because I'm pretty sure this can't be a hard brick as nothing has went wrong while flashing something on the device - it just bricked itself...
I've just get in the forum a few minutes ago only to find somoene with this symptoms, and i wasn't in here for too long and voilá...
Since yesterday my SGII, with no problems to this date, went in reboot mode for a few times.
I have no clue what is going on, but im sure something is.
i'll wait to see if theres anyone else complaining about it.
cheers
Hmm... Looks like a lot of people are getting this "brick" lately.
Maybe we all used some kind of app that bricked the phone on bootup?
Well, I tried to make another Jig, didn't work... This time though, I screwed my resitors up...
Another thing - is it really relevant to have exactly 301kOhm resistance between pins 4 and 5? As far as I know, it just kind of short circuits some pins on MOBO, which tells the phone to boot up in download mode. But I might be wrong...
Btw, sorry for the double post.
Same Problem
Hi,
I just face the same problem today,
now my S2 not working and just heat up.
this only happened after the original update done to my S2 - Android 4.1.2 - 2 days ago.
any help please
heat up....near the rear camera heat up?
Sent from the little guy
Mine gets hot near the camera. Nothing shows on screen.
In answer to jankanolv's questions:
- originally I could get to download mode via pressing home/power/volume down. (Not any more following failed flash). I've not tried a USB jig.
- my crash which started the situation occurred while I was listening to tune in radio pro app.
Well guys....near camera heating + no boot/dl/recovery = claim warranty saying that you factory reset the phone, 4.0.4 was laggy.
Sent from the little guy
was going to post a thread asking for help for what appears to be a similar problem
mine got stuck in a bootloop after pulling the battery, tried flashing new software in recovery then tried through odin but kept failing, now its bricked.
does nothing, wont go into either download or recovery mode so looks like its off to the service centre with it.
ahmadmetwally said:
Hi,
I just face the same problem today,
now my S2 not working and just heat up.
this only happened after the original update done to my S2 - Android 4.1.2 - 2 days ago.
any help please
Click to expand...
Click to collapse
Yessss! good to know I'm not the only one facing this issue.
I posted a thread about this yesterday but it is all the way down in page 3 already:
http://forum.xda-developers.com/showthread.php?t=2192996
I tapped on the "sync" toggle on the notification shade and my phone just turned itself off.
Recovery and download mode were accessible though.
Thanks for the help.
I went to Samsung to get them to fix based on the factory reset while on stock 4.04 premise, but they were having none of it, and wanted to charge me to investigate the problem. Once out of warranty period, it seems it doesn't matter if their software can brick your phone!
I found a local phone fixing service in Hong Kong which investigated, diagnosed as a motherboard failure (which I suspect my problem genuinely was given how firmware flashes were failing), and replaced + fitted for 700hkd, (approx 90usd). The guy did it in front of me within 10 mins. "Andy Telecom" in Mongkok, on +852 9237 9237 in case someone else has the same issue locally.
Well, outta warranty...that's another story. You only get 1-2 years to brick your device
Glad you had it fixed for 90 bucks, some service centers charge around 150.
Sent from the little guy
Well, I finally managed to make a working USB Jig, tried it on Galaxy Ace, worked like a charm.
What confuses me right now, is that my sgs2 has drained all the battery, even though it was switched off for about 2 days. I'm charging the device right now, and I will keep you updated on weather my jig works..
Sorry for double-posting again on an old thread, just wanted to let you guys know - I took the phone to warranty service and they changed the mobo. I didn't have to pay anything and everything is working normally. Of course all data on sd card is now lost for good, lol.
So if you hard brick your device so badly it even won't respond to usb jig and you still have your warranty active, don't bother trying to revive your phone - just take it to warranty service
I guess they couldn't see the odin download count so they cant void my warranty, he he he ]

[Q] Galaxy S2 Touch Screen isn't working bottom buttons are responsive?? Help!

Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..
Graathor said:
Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..
Click to expand...
Click to collapse
Maybe somethin is lose, take it to a repair shop

Broken Phone help.

Good evening everyone, i am here to request a help about my broken android phone screen to try and figure out how to fix the problem i'm facing, lets go from the start, i have a Samsung galaxy grand 2 (Sm-G7102) which had a really buggy touch, i could barely use the phone due to the cracked screen so one day i got really triggered and tried to take the first layer of the screen off but i ended up taking it all off with the one under it disconnecting the whole display (the thin cable that was connected to the screen got pulled off) now i'm only left with (idk what to call it) the last layer of the screen which is only a clear display but it doesn't respond to my touches anymore, and its locked with a pin lock so there's no way in hell i'm gonna be able to recover my files off of it, i tried everything like screen mirroring and a program which can remove a screen lock but sadly this Grand 2 is hardly supported by anything, and therefor its not gonna work i also tried using some ADB solutions but it wouldn't work, now idk if its me who's an amateur and couldn't use it or if my usb debugging is on, idk even know if my usb debugging is on but i'm sure its not. i don't know what kind of way to try. also my phone have been through a lot, Before the screen stopped working i had a custom recovery and i was curious and did something like ''wipe system'' which took my whole system off (including the custom recovery) cause i wanted to flash my phone to kitkat, so instead when i lost my whole system i downloaded Samsung Mega kitkat firmware and installed it directly to the phone using Odin. and it worked like a charm. Phone is also connected to wifi, connected to 2 of my google accounts, and that's all. Now my questions are:
First: I saw that my grand 2 is not supported by an OTG adapters which was my only hope but it supports the Mega and i have already mentioned that i flashed a Mega kitkat firmware into my Grand 2 does that mean it would work??
2: Second if an adapter doesn't work is there any hope to control my phone with an ADB or any other way?? or at least just to recover my files (It includes very important pictures that i don't want to lose).
Thank you all in advance.

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