Earlier i mentioned about random restarts on my desire x. The unusual thing about these restarts was that they never occurred when i was looking at screen, instead they occured ONLY when phone was idle. NEVER occured while watching youtube, browsing, playing games etc even for prolonged sessions. These restarts ALWAYS happen 100% times on using wifi hot spot within 30 minutes.
Now here is the thing i did this morning, I downloaded "aLogcat" and let it run continuously in background. And now i am using hot spot since last 4 hours and voila. No restarts . I guess whenever CPU found itself idle it would restart or freeze?(dunno, strange behavior)
I would rule out hardware malfunction here for two reasons? -
1) The phone worked perfectly fine for 5 months after purchase.
2) These restarts started happening few days after i updated to latest software.
What do you guys think.?
have you tried to setup minimum cpu frequency via for example no frills control to some higher one?
mindlesSheep said:
have you tried to setup minimum cpu frequency via for example no frills control to some higher one?
Click to expand...
Click to collapse
No, my phone is not rooted. will it work on unrooted.
Update- its been 7 hours without a restart. touchwood.
no it wont... and id recomend not to root it while its suffering from random rebooting, try warranty service
mindlesSheep said:
no it wont... and id recomend not to root it while its suffering from random rebooting, try warranty service
Click to expand...
Click to collapse
Yeah i would not
Related
Random restarts this morning and it was just sitting on my desk. Saw some other threads about this for other phones:
Desire
EVO 4G
MyTouch 4G
They mention something about a "Mobile Data always on" setting but I can't find it. Anyone having similar issues?
Happening again.Anyone else with this issue?
Sent from my GT-I9100 using XDA App
I had the same problem with mine only 10 days old constant reboots massive battery drain and sometimes the phone would go into a deep sleep and wouldnt come back on unless i pulled the battery returned it to carphone warehouse got a brand new replacement and this ones great no battery drain at all and doesnt reboot so just return the phone as faulty
Dave
I've been having this issue as well. I've only had the phone since Tuesday and its happened 3 times now.
Each time it has happened I was using the stock music app but it might not be related since I listen to music at work for 6 hours a day.
I did install Wave Secure. I'm going to try uninstall that and see if it happens again.
Cheers
dfube said:
I've been having this issue as well. I've only had the phone since Tuesday and its happened 3 times now.
Each time it has happened I was using the stock music app but it might not be related since I listen to music at work for 6 hours a day.
I did install Wave Secure. I'm going to try uninstall that and see if it happens again.
Cheers
Click to expand...
Click to collapse
Hey,
I've got these random reboots as well, but it only happens when I'm listening to music (stock player) so that has got to be the problem. Does anyone know more about this?
Getting the same random reboots with Villain 2.4.2 (Ninphetamine 2.0.5) loaded. Sometimes when waking up, has also happened when screen was active just sitting on the desk after finishing a call.
Any suggestions?
I am having an issue with my MoPho severely overheating and shutting off. But strangely it only seems to happen when I am outside. The first time I noticed it was when I went fishing. My phone had about 80% charge, and when I picked it up maybe 30 mins later is was scorching hot. To the point that it burnt me. And it had shut off. I didn't have it in the sun or anything. It was in the shade inside a bag. I was not able to get it to turn on even with a battery pull even after it had cooled down. The battery completely drained in a matter of minutes. I couldn't even get it to charge in the truck on the car charger, either. It got too hot on the charger to the point it wouldn't even get a charge. This has happened about 3 or 4 times since. It will go from a full battery, get super hot, and completely drain within minutes. This never used to happen in the house, it was only an issue outside. until today. Went fishing, phone had full charge. It managed to hold the battery for a couple hours, unlike the other times, but eventually got hot and died. Then when I got home, plugged it into the charger and went to sleep, woke up a couple hours later and it was burning hot, and had no charge. Other things on it are acting weird now, as well. The screen keeps turning on and off every few seconds by itself. I don't know what the issue is, but I might have to switch back to stock if I can't find a solution. Because eventually this is going to fry my phone. And I don't want that to happen. It is also a huge inconvenience for your phone battery to drain in a matter of minutes and become a useless paperweight when you are in the middle of nowhere and need a form of communication in an emergency.
Has anyone else had this issue and found a solution?
Galaxy_S_ said:
I am having an issue with my MoPho severely overheating and shutting off. But strangely it only seems to happen when I am outside. The first time I noticed it was when I went fishing. My phone had about 80% charge, and when I picked it up maybe 30 mins later is was scorching hot. To the point that it burnt me. And it had shut off. I didn't have it in the sun or anything. It was in the shade inside a bag. I was not able to get it to turn on even with a battery pull even after it had cooled down. The battery completely drained in a matter of minutes. I couldn't even get it to charge in the truck on the car charger, either. It got too hot on the charger to the point it wouldn't even get a charge. This has happened about 3 or 4 times since. It will go from a full battery, get super hot, and completely drain within minutes. This never used to happen in the house, it was only an issue outside. until today. Went fishing, phone had full charge. It managed to hold the battery for a couple hours, unlike the other times, but eventually got hot and died. Then when I got home, plugged it into the charger and went to sleep, woke up a couple hours later and it was burning hot, and had no charge. Other things on it are acting weird now, as well. The screen keeps turning on and off every few seconds by itself. I don't know what the issue is, but I might have to switch back to stock if I can't find a solution. Because eventually this is going to fry my phone. And I don't want that to happen. It is also a huge inconvenience for your phone battery to drain in a matter of minutes and become a useless paperweight when you are in the middle of nowhere and need a form of communication in an emergency.
Has anyone else had this issue and found a solution?
Click to expand...
Click to collapse
Many people have experienced overheating problems on our cm9. Some people including self have fixed it by just doing a fresh install of cm9 as it seems like just a fluke. Im sure the fact that were running a gingerbread kernel on ics doesnt help. Also, try dropping the battery down to 1200 from the stock 1300, see if that helps.
Sent from my MB855 using XDA
Acvice said:
Many people have experienced overheating problems on our cm9. Some people including self have fixed it by just doing a fresh install of cm9 as it seems like just a fluke. Im sure the fact that were running a gingerbread kernel on ics doesnt help. Also, try dropping the battery down to 1200 from the stock 1300, see if that helps.
Sent from my MB855 using XDA
Click to expand...
Click to collapse
Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
Galaxy_S_ said:
Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
Click to expand...
Click to collapse
I work outside every day and its bout 100 degrees out consistantly now... I'm not running cm9 anymore but I've noticed I still get the occasional overheat while its in my pocket, it most definitely gets annoying sometimes having to pull the battery and let everything cool down but I think the benefits outweigh the annoyance level a million to one. I guess what I'm saying is you're not alone friend, it definitely happens to me as well. I have my CPU set to 1k though and messed around with undervolting as well and feel like I get a little better results this way. Keep playing with your settings until you find the one that works best for you is the advice I can give. Good luck!
Sent from my MoPho running MIUI.us official port!
Party Spock is in the house, everybody have a logical time!
Galaxy_S_ said:
Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
Click to expand...
Click to collapse
Yeah its the same thing. Remember, our processor is technicallynot supposed to be over 1000 per core for a reason. People just like to push things to the edge. The whole lwp problem is expected and everyone experiences this with the our ice roms. That also is due to lack of proper 2d libs. But I'm glad most of your problems have subsided. Run your processor at 1000 and I'm sure the overheating will lessen. On a powerful dualcore phone like the photon 1300 from 1000 is miniscule anyway.
Acvice said:
Yeah its the same thing. Remember, our processor is technicallynot supposed to be over 1000 per core for a reason. People just like to push things to the edge. The whole lwp problem is expected and everyone experiences this with the our ice roms. That also is due to lack of proper 2d libs. But I'm glad most of your problems have subsided. Run your processor at 1000 and I'm sure the overheating will lessen. On a powerful dualcore phone like the photon 1300 from 1000 is miniscule anyway.
Click to expand...
Click to collapse
Alright. I will try it again. But I just love my LWP's =[ I always have a lwp on. I have never experienced the problem with the lwps until I set the processor to 1000. But I guess it comes down to sacrificing my wallpaper to stop it from overheating. If that's what it takes to fix the problem. Hopefully once the stable version is released everything will work like it should without having to sacrifice anything.
It did overheat again the other day. I did have Watchdog on my phone and I was on facebook messenger the other morning and it started acting up, I had my phone in my hand and within a couple minutes it got burning hot, and then right after, Watchdog popped up with a notification that messenger was above threshhold. It was running at 49% CPU or something. And come to think of it I would always get notifications about fb messenger "misbehaving". So I came to the conclusion that it could be either messenger or watchdog causing most of my problems. I deleted watchdog to see if it fixes my problems. I'm hoping it isn't messenger. Because I need my FB. lol. But I haven't really used messenger on my phone since I deleted watchdog. So we'll see. If that didn't solve it, then I will sacfrifice my lwp and set the processor back to 1000.
Galaxy_S_ said:
Alright. I will try it again. But I just love my LWP's =[ I always have a lwp on. I have never experienced the problem with the lwps until I set the processor to 1000. But I guess it comes down to sacrificing my wallpaper to stop it from overheating. If that's what it takes to fix the problem. Hopefully once the stable version is released everything will work like it should without having to sacrifice anything.
It did overheat again the other day. I did have Watchdog on my phone and I was on facebook messenger the other morning and it started acting up, I had my phone in my hand and within a couple minutes it got burning hot, and then right after, Watchdog popped up with a notification that messenger was above threshhold. It was running at 49% CPU or something. And come to think of it I would always get notifications about fb messenger "misbehaving". So I came to the conclusion that it could be either messenger or watchdog causing most of my problems. I deleted watchdog to see if it fixes my problems. I'm hoping it isn't messenger. Because I need my FB. lol. But I haven't really used messenger on my phone since I deleted watchdog. So we'll see. If that didn't solve it, then I will sacfrifice my lwp and set the processor back to 1000.
Click to expand...
Click to collapse
Fb messenger gets a lot of hate, i cant say thats your problem but you never know. Try out a chat client called imo from the play store instead. It supports fb as well as others and is leaps and bounds better than fb messenger.
Sent from my MB855 using XDA
Acvice said:
Fb messenger gets a lot of hate, i cant say thats your problem but you never know. Try out a chat client called imo from the play store instead. It supports fb as well as others and is leaps and bounds better than fb messenger.
Sent from my MB855 using XDA
Click to expand...
Click to collapse
Thank you. I will definitely try that =] Thank you. I really hope it fixes the problem. I can't wait for the stable release. haha
Hi guys,
My Atrix 4G is acting weird for the past 2 days. I was running Nov 25 CM7 nightly with faux 1GHZ kernel when the issue first occurred. The phone got too hot suddenly, it shot up from 32C to 58C in a few seconds and the charge started decreasing from 38% to 15% in 2 to 3 seconds. Before I could realize what happened, the phone turned off. I plugged in my charger after letting it to chill, and the phone started charging.
After sometime, I saw that the phone had charged till 25%. So I booted into CM7. Within no time, the phone got extremely hot and turned off again. It did not start charging till it came to normal temperature.
I somehow managed to flash the stock CM7 kernel, assuming that the issue was with the Faux kernel. After that, the phone was operating at normal temperature for a couple of hours. I thought that the Faux kernel was the culprit and thought that my issue is resolved. But after a couple of hours, I again felt the phone getting too hot in my pocket and before I could react, it turned off.
Please help me. Is the battery dead and needs a replacement? Or is it with the ROM? I've been running CM7 with stock/Faux kernel for many months and never faced such an issue.
Note: The issue started happening some time after I installed two apps. One is the Koi Live Wallpaper and one is the Xperia S launcher. Now both are uninstalled but the issue still persists.
Thanks in advance for your help.
It does sound similar to how a PC would react to an overheating CPU/GPU. In that case, you want it to shut off before permanent damage. Heat does not play well with electronics.
See if you can go under Performance Settings and set it to "powersave" and lower the clock speed to the next lowest setting (912 or 800). If it continues, try to backup everything and do a clean install. If the problem persists, it's not related to software.
Are you having the same issue in recovery? It might prove to be a challenge if it does.
Other suggestions: Remove any case you have on there along with the backing to get more air flow. Try to use it in a cold area, or in front of a fan or something. People have tried linking busted display digitizers with excess heat, might want to be careful.
Sent from my MB860 using xda app-developers app
I have that problem but with ICS/JB roms, the phones gets hot because my cpu is stucked at 750 MHz for some reason i don't know
Normally i don't have those problems with cm7, but when i had it i solve it by just installing another faux kernel. right now i'm running v023 at 1Ghz and it's working properly.
Maybe you can try to fix the permissions under CMW, sometimes that correct some problems
Try CPU spy and see if your phone is running at high clock speed all the time.
Sent from my MB860 using xda app-developers app
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
gkarthik16 said:
Thanks guys for the ideas.
The issue doesn't seem to be related to the ROM or kernel. It is with the hardware, because the phone is heating up even while it is switched off. The battery needs to be removed and after it is cooled, the phone works normally for some hours before it starts heating up again.
If it is getting heated up even while switched off, the issue has to be with the battery or the phone's circuit. Not sure which one is affected and I dont have a replacement battery to test.
Any ideas?
Click to expand...
Click to collapse
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
エイトリックス から 送ります
thesummoner101 said:
Are you saying it's overheating while completely powered down or just when screen is off? Is it still under warranty?
エイトリックス から 送ります
Click to expand...
Click to collapse
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
gkarthik16 said:
It's overheating when the phone itself is off. It's weird. Looks like the battery is leaking charge. And it is not under warranty
Click to expand...
Click to collapse
That is weird. Sorry, I can't be further help. Good luck.
エイトリックス から 送ります
Hello guys, so I posted similar thread long time ago when I first realized this problem.
So far I've fought with the company that sold me the phone and it has been 10 times at the maintenance, always returning with a statement that the phone works perfectly.
The positive thing is that now I know what causes the "android OS" malfunction.
It's whenever I make a phone call, android OS for some reason starts to kill the battery I can almost watch the percentage of the battery to go down.
I bought betterbatterystats app and the graphic tells me the phone hasn't been in deepsleep, also in the processor 810mhz time corresponds with the phone awake time.
It seems when I get my phone back from the maintenance and I leave the phone as it is, the problem won't appear so often.
Now I've only put some widgets which the phone already has in it and I haven't downloaded any apps or anything.
But apparently the widgets are already enough for the problem to start appearing more frequently.
So in short: I make a phone call with someone(have a conversation), android OS starts to take 30% up to 80% of battery consumption and 810mhz in the processor corresponds with the awake time.
The only solution for now has been restarting the phone, but I didn't pay 300€ to have a broken phone.
The store isn't willing to change the phone since the maintenance says there's nothing wrong with it.
Any ideas?
jabbb
anyone?
jabbb said:
anyone?
Click to expand...
Click to collapse
Out of curiosity, do you have hide it pro, or another hider app?
Okay, I am having issues with my Note 3. I can run my phone as hard as i want and no problem until i get to about 50-60%. Then, my phone screen will just go black like the battery just died. Now if i plug it in for 1 second and hit the power button it starts booting up and i can immediately unplug it and it returns to 50-60% battery and continues to run fine. But it will not power up without plugging it in for a second. I even have a friend that is having the same issue with his att&t note 3 that has never been rooted ever. Just weird. I am currently running Vision-x vpucnc5 rom with calm kernal. I have tried multiple other roms and the problem still persist. I have even purchased another battery thinking that was the problem. I will include a screen shot of my battery info screen and all you see is a black line when it happened. Please help! Thanks in advance. .
When you run the device hard, is the phone getting hot? Do you have a big case on it? It sounds like the overheating sensor is kicking off the device. On my note 3, when running WiFi Tether Router app and it is downloading a big file say a movie. On 4g LTE at a download speed of 2MB+ the phone has gotten to hot and shut down. My solution is to take it out of the case when downloading.
Maybe plugging the charger into the device resets the overheating sensor?
Here is what I would do, here is a link to the Galaxy tool app http://forum.xda-developers.com/not.../app-one-click-hotspot-enabler-menus-t2816159 download and install. Now you test all the sensors, and check the logcats to see what happened at the black line. Your phone has record of it in the logcats, either in the IOTHIDDENMENU, or SYS_DUMP !!!
jimzweb1 said:
When you run the device hard, is the phone getting hot? Do you have a big case on it? It sounds like the overheating sensor is kicking off the device. On my note 3, when running WiFi Tether Router app and it is downloading a big file say a movie. On 4g LTE at a download speed of 2MB+ the phone has gotten to hot and shut down. My solution is to take it out of the case when downloading.
Maybe plugging the charger into the device resets the overheating sensor?
Here is what I would do, here is a link to the Galaxy tool app http://forum.xda-developers.com/not.../app-one-click-hotspot-enabler-menus-t2816159 download and install. Now you test all the sensors, and check the logcats to see what happened at the black line. Your phone has record of it in the logcats, either in the IOTHIDDENMENU, or SYS_DUMP !!!
Click to expand...
Click to collapse
Not really sure how to test the temp sensor. It seems from that app that my phone was at about 29 deg Celsius.
MRBULLRED said:
Not really sure how to test the temp sensor. It seems from that app that my phone was at about 29 deg Celsius.
Click to expand...
Click to collapse
There is a free app in the Google play store called the "Cpu Temperature" it gives you CPU temp and Battery temp in C/F. You might install it and run the device hard up to 50-60% and see what your temp is.
Don't forget to scroll through those logcats to see what happened at the black line.
Also I noticed your Screen is using some Battery, what is the preset on display time? Mine is 2 minutes then shuts off, I know if you run the display constantly they get hot.
jimzweb1 said:
There is a free app in the Google play store called the "Cpu Temperature" it gives you CPU temp and Battery temp in C/F. You might install it and run the device hard up to 50-60% and see what your temp is.
Don't forget to scroll through those logcats to see what happened at the black line.
Also I noticed your Screen is using some Battery, what is the preset on display time? Mine is 2 minutes then shuts off, I know if you run the display constantly they get hot.
Click to expand...
Click to collapse
Mine is set to 1 minute. The cpu temperature seems to stay around 100°F most of the time. However, after a random shutdown I noticed the temp was 140°F while booting it up right after the shutdown. Also. I uprooted and went back to stock NC5 yesterday. Still had the same problem today.
MRBULLRED said:
Mine is set to 1 minute. The cpu temperature seems to stay around 100°F most of the time. However, after a random shutdown I noticed the temp was 140°F while booting it up right after the shutdown. Also. I uprooted and went back to stock NC5 yesterday. Still had the same problem today.
Click to expand...
Click to collapse
My CPU temp is about 115F with WiFi Tether Router running pretty much all day. My Battery temp is 86F. My device feels cool to the touch, except just under the camera flash where the CPU is. What is your Battery temp at 50-60% ? Maybe you have a short in your Battery that creates excessive temp at the half way discharge point? Do you have access to another Battery to swap out and see if that has any effect?
jimzweb1 said:
My CPU temp is about 115F with WiFi Tether Router running pretty much all day. My Battery temp is 86F. My device feels cool to the touch, except just under the camera flash where the CPU is. What is your Battery temp at 50-60% ? Maybe you have a short in your Battery that creates excessive temp at the half way discharge point? Do you have access to another Battery to swap out and see if that has any effect?
Click to expand...
Click to collapse
First of all thanks so much for all your help.
My device feels cool to the touch all the time. Running candy crush seems to make it run at about 120f. Still feels cool to the touch. It happened with the battery that came with the phone so I bought another one thinking that was the problem. Do I buy a third?
MRBULLRED said:
First of all thanks so much for all your help.
My device feels cool to the touch all the time. Running candy crush seems to make it run at about 120f. Still feels cool to the touch. It happened with the battery that came with the phone so I bought another one thinking that was the problem. Do I buy a third?
Click to expand...
Click to collapse
No, I think two is enough. Check out this video https://www.youtube.com/watch?v=fls4NIRJ1IQ maybe this is the fix.
If not here is Sprint.com's suggestion, here is the link http://support.sprint.com/support/a...expectedly/WTroubleshootingGuide_542_GKB59231
jimzweb1 said:
No, I think two is enough. Check out this video https://www.youtube.com/watch?v=fls4NIRJ1IQ maybe this is the fix.
If not here is Sprint.com's suggestion, here is the link http://support.sprint.com/support/a...expectedly/WTroubleshootingGuide_542_GKB59231
Click to expand...
Click to collapse
Do you think this looks normal?
MRBULLRED said:
Do you think this looks normal?
Click to expand...
Click to collapse
NO, anything with Kim Kardashian in it is not normal. Lol As for the device that temp seems a little high, right now I am running 114F CPU and the Battery is 84F. The deivce is running WiFi Tether Router, plus a half dozen other apps, and charging. Let me hunt up the specs on the average operating temp on your CPU.
Hey if you get a chance try this. Go to settings/device/call and uncheck " Turn off screen during calls" the screen will stay on during calls. But if it doesn't go black then its the proximity sensor. It may be defective or may not deactivating because of a case.