Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
Sent from my HTC One using xda app-developers app
This would get far more replies in the HTC One Q&A and Troubleshooting forum. First check if anyone has a similar problem and a solution for it, then either ask a mod to move it there or create a new thread (all assuming that your question doesn't get answered before then of course).
Thanks
Sent from my HTC One using xda app-developers app
Sorry, but wrong section mate.
Thread reported.
"To err is human, to forgive is divine"
Sent from my SGS II
Happens to me as well...really annoying. Back button just stops working/unresponsive and then starts working again after some time. Generally the sensitivity is too low, looks like a software issue but we need to wait long before carriers approve any updates and push it to us. So hopefully some custom rom or mod will fix this.
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
GNayim said:
Hi, everyone
First time posting here so hoping I've posted in the right place
Just wondering if anyone is having the same issue as me on the non functioning back capacitive button
Sometimes it would just stop working completely and will respond after 30-60 seconds
It gets really annoying.
A temporary fix is to power the screen off and then turn it back on to get immediate response
This leads me to believe it is a software fault and if it is HTC need to know about it.
Also there's a screen protector fitted on the screen but that shouldn't be a problem
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
C Murder said:
Just re calibrate you screen and lightly tap the buttons when requested. It should fix the sensitivity. And The others are right wrong forum.
Click to expand...
Click to collapse
Tried it, I still have the issue.
Sent from my HTC One using xda app-developers app
---------- Post added at 09:07 AM ---------- Previous post was at 09:04 AM ----------
One way I found to replicate the issue, in case you need to show someone like a tmobile rep, is to go into the app drawer and press the back button repeatedly until it stops vibrating. Then open up an app, and you shouldn't be able to back out of it for a bit.
Sent from my HTC One using xda app-developers app
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
http://www.pocketables.com/2013/04/...-issues-with-capacitive-hardware-buttons.html
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
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tbae2 said:
Can confirm calibrating the screen through the HTC keyboard settings fixed mine. Trick is to barely touch the screen when calibrating the sentence. And I mean like barely brushing the screen. The Buttons work great now.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I just recalibrated mine, and the problem is still there. I also tried a demo one from best buy and the back button worked perfectly. The vibration was even more evident. I don't know what this means for me, but I'm still going to swap it out.
Sent from my HTC One using xda app-developers app
m03sizlak said:
Known problem with all HTC One's. Don't bother swapping it out.
Allegedly it gets fixed in the 1.29.XXX.12 OTA. Unbranded phones in Europe and Asia are the only ones to have received this OTA so far but they all report the issue is solved after applying it.
Please see this thread: http://forum.xda-developers.com/showthread.php?t=2245637
Click to expand...
Click to collapse
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
ptweasel said:
I don't think you can say that it's a problem with all Ones. I've tried everything suggested to try to reproduce the problem on my phone, and my buttons work fine.
I wouldn't disagree that HTC had some supply chain problems with the One. But, that some people have posted problems in forums doesn't mean it's as widespread as you may think.
Click to expand...
Click to collapse
I agree 100 percent. Like I said, the demo version had no problems.
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I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
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tbae2 said:
I was starting to have issues again oddly after the calibration attempt. Just flashed trickdroid based on 1.29 update and the cap buttons are way more sensitive and I spammed them to death no issues. Will report back after using this for a day but it does appear the 1.29 update fixes the issue
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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erniev said:
Thanks for the tip, I just flashed the same rom. My phone is working beautifully now.
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Click to expand...
Click to collapse
Glad it worked ! Used it all day today and the capacitive buttons worked beautifully. So there's the answer as far as I can tell. Either flash a Rom based on the 1.29 update or wait for the OTA from T-Mobile
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Related
Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
aerajan said:
Discaimer: I'm apologizing in advance of this seems like a stupid question or post.
I noticed that my search button partly illuminates when I first turn on my phone if it's completely off. Once the phone is fully booted and my home screen comes on all of the other buttons light up properly as well as the search button.
It just seems a little odd, but isn't causing any problems. Anyone else have this? I'm just hoping it's not a sign of potential hardware problems. (Yes I have insurance but enjoy full root with hboot 1.4)
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
I don't know why it does it but same thing happens here mate. So hopefully its the same for all.
Sent from my HTC EVO 3D X515m using XDA App
Mine too. I was always kinda curious about whether it was common or not, but it never really bothered me too much
Yes, its normal. They should have got that fixed before finalizing this model.
Via My HTC Evo 3D On The Now Network From Sprint.
Mine is the same way as well. It's a light leakage. If I use one of the kernels with dim LEDs, my buttons look like ass because of this. Most people can lower their value to 2 (in ..../button-backlight/currents), while I can only lower mine to 14 before it starts looking dumb.
Mine is most prominent when in recovery. Only time I notice it.
Sent from my Google Nexus S 4G via XDA Premium
Cool, thanks for all the replies. Happy to know it's common.
By the way it's nice to see some fellow Evo/Hero guys in here. I recognize Leukay and Tailsthecat from one of those 2 forums. Don't know you guys personally but nice to see you in here. Actually I think I recognize Rydah803 and Ducky1131 too so good to see you all here.
Sent from my PG86100 using xda premium
X3
Sent from my PG86100 using xda premium
I've noticed this too. It does make the phone look like crap when the LEDs are off.
It's light "bleed" from the screen to the search button. it most visible in recovery, probably because your screen is completely white and it's easy to see the white light bleed.
Kinda sad that HTC didn't fix this issue before releasing the phone.. Cheap internal build quality, perhaps?
I think it may be due to the fact that they used some sort of clear plastic to put together the inside. If you open the batterycover you can see what I'm talking about.
Sent from my HTC Flyer P510e using Tapatalk
I got it too and my phone is a recently assembled device on one of the latest h boot builds. Doubt this will be fixed so i guess we live with it...
Same with me I thought only i have that issue.
Seems like HTC did a bad job in this area. I also have hardware build 0002 so I guess it's an issue with that build.
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hi guys... i just got five devices HTC ONE AT&T today for my family... i noticed the back button is very lagy ... not just with me.... i tried all the devices and all did have kinda of delay when i touch the back button "when i trying of exiting some websites or app and others stuff... and some times jumped and open the messages or the dial pad.... also it happened with my brothers too.... is that the phones??? like the FIVE of em at one time ???!!! or its just a bug or what ???? pls help in case if that was a manufacture error, so i can take them back before the 14 days ends.....
i used the phone with/without case.. with/without charger... it still the same in the five phones.... its not that BAD, but it happened frequently and its kinda annoying us..
thanks
GOOOOOOOOOOD NEWS
this what i got from HTC representative
Dear Salwansk,
I have some news for you that I missed earlier today. I can confirm that we have started working on a touch sensitivity update for your phone. I don't have an ETA for release, however we have some suggestions in the meantime. If you have a screen cover or screen protector, we suggest removing that and cleaning the screen.
Let's calibrate the keyboard, which impacts the entire display. Here's how:
1. Slide the Notification panel open
2. Tap Settings
3. Tap Languages and keyboard
4. Tap HTC Sense Input
5. Tap Advanced
6. Tap Calibration tool
I also suggest cleaning the screen if there is a chance that dust or moisture is on the device. This can further improve your sensitivity.
i can confirm that my phone and my family phones are way better now........
what i did is cutting around the buttons "BACK & HOME"..... now it has been almost 24 hours and i never get the lag again
i hope it will work forever
Noticed this myself. Might be tied to the issue of decreased capacitive button sensitivity. I'm hoping the 1.29 OTA update will fix it.
Yeah same here. I noticed I have to press it at a certain point to function
Sent from my HTC One using Tapatalk 2
same here, the back button is slow or sometimes doesn't work. hopefully the next OTA will fix it.
There is a calibration utility somewhere in settings that fixes this from what I remember reading a few days ago.
Sent from my Inspire 4G using xda app-developers app
c5satellite2 said:
There is a calibration utility somewhere in settings that fixes this from what I remember reading a few days ago.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Calibration?
Sent from my HTC One using Tapatalk 2
that might fix our problem
hey guys i found these videos
http://www.youtube.com/watch?v=wxkwyyvOkZ8
http://www.youtube.com/watch?v=7v5Oc5-7rbA
in the comments one of the guys confirmed that issue because the screen protector...
so i took mine and honestly, i didn't have any issues with the back button yet.... it has been 4 hours...
but we still some confirm from you guys ... please try to remove your screen protector or at least cut around the back and home buttons ..
and post your result :good:
c5satellite2 said:
There is a calibration utility somewhere in settings that fixes this from what I remember reading a few days ago.
Sent from my Inspire 4G using xda app-developers app
Click to expand...
Click to collapse
Settings - Language & Keyboard - Sense - Advanced - Calibration
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BillTheCat said:
Settings - Language & Keyboard - Sense - Advanced - Calibration
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
That only affects the keyboard....
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I have the same problem!
Sent from my HTC One using xda app-developers app
I wasn't having any problems until I put on a screen protector, then it became laggy. Took it off and haven't had a problem since.
I cut my screen off where the buttons are and I haven't had issues since. A bit annoying, since I want the SGP Ultra Clear but don't feel like tearing them up. I've heard that the Taiwanese version got an update that fixed it completely.
Sent from my HTC One using Tapatalk 2
It's a known issue people. The .13 update fixes it.
Sent from my HTC One
Has anyone else been experiencing weak or unresponsive home and back keys. My home key does not always work. Just trying to see if mine is faulty or others experience this issue.
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I have the same issue and it has been pissing me off. I have read the OTA has fixed this issue for some. I am still waiting for my OTA to come through.
Screen off/screen on seems to kick it back into gear most of the time for me.
I had the same problem. Unlocked bootloader and put TrickDroid on, and this problem is gone. Not that it should be the solution, but it seems the move to the international update fixed that problem.
I also had the problem on stock AT&T ROM. Flashed ARHD and the problem is gone
Sent from my HTC One
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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airicd22 said:
I had the problem after i installed a screen protector. I cut around the buttons and now the problem it's gone.
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Click to expand...
Click to collapse
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
mrjasenr said:
I just installed a screen protector and noticed the buttons are a little finicky. Just dealing with it for now.
Click to expand...
Click to collapse
I wonder if a software update will fix it.
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Mrkrackie said:
I wonder if a software update will fix it.
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Click to expand...
Click to collapse
Doubt it. Sounds completely independent of software.
Sent from my HTC One
I flashed international Rom and it's alot better I have two ones that I use and there's s big difference between stock att and international imo
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Stock ATT rom here and there are times I have to hit the home button a few times. Gonna unlock bootloader tonight and see about installing a rom.
Mine definitely require very accurate taps. I am getting used to it, but I am hoping a software update will improve the responsiveness.
Sent from my HTC One using Tapatalk 2
Seems to be the case more with our (ATT) software. Flashing the international or one of the international ROMs seems to make it much more responsive. Hopefully our phones will get the update soon!
I loaded an international Rom and I still occasionally get buttons that don't work and I have to lock and unlock the screen.
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Some say it's the screen protectors some say it's not. I did notice before I out one on it wasn't so bad. But once I out it in was constantly smashing the buttons and where the are so flipping close to the screen I would open unwanted apps. Anyway I too a straight edge and an exacto knife and cut the protector off right where the screen ends and the black capacitive area begins. Did it last night and haven't had to press anything more than once. Just a thought from a guy
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Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
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Click to expand...
Click to collapse
I agree. A screen protector shouldn't make a difference. Never did with ny One X either.
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mjwitt2 said:
Compared to my One X, neither of the buttons are precise at all, even without a screen protector on the AT&T Rom.
Click to expand...
Click to collapse
Even when I didn't have the screen protector installed it was also very finicky. It seems like you have to press down exactly on the buttons for them to register the action. Even then, one of the buttons will sometimes wig out on me while the other one will continue working. It seems like the problem resolves itself within fifteen seconds most of the time, but its annoying nonetheless.
What's funny is that I thought it was a software problem at first, but even after switching over to the newest CM nightlies it still happens every now and then.
Yea but basing that in cm10 is irrelevant
Because so much is patched and ported but agreed this thing sucks sometimes
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As nice as of a device as it is the home and back button lack the touch sensitivity needed to function correctly, with the correct amount if sensitivity i'm sure most of us are used to.
I seen there was a update with the sprint variant that fixed it.
It's like when u touch them it takes 10 times to get them to respond almost acting like a phone that's 5 years old and glitchy...
Is this a known issue or an issue being looked into ?
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I cut the tip of my thumb off when I worked in a kitchen so they all suck but I haven't notice anything worse than normal
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Known issue 1.29 is to fix it but it's worse if you have a screen protector on it
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common issue,but its funny as I didn't notice this until I started to see threads about this. If you have a screen protector, it will make it worse, its so bad, it happens to me everytime I use it and I don't hink T-Mobile will ever update it
TrueYears said:
common issue,but its funny as I didn't notice this until I started to see threads about this. If you have a screen protector, it will make it worse, its so bad, it happens to me everytime I use it and I don't hink T-Mobile will ever update it
Click to expand...
Click to collapse
I dunno, except that I flashed the 1.29 ota rom and notice immediately great improvement with sensitivity..even screen protector on it was good
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Has anyone experienced issues with the screen sensor not responding well while on a call?
Sometimes if you lock the screen while on a call and you try to unlock it the screen with shut off as soon as you touch it and will remain on that behavior until the call is ended, therefore not letting you unlock the phone or perform any other activities on the phone.
Anyone?
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Yes! It happens to me rather frequently. Thanks for starting this post. Hopefully someone can shed some light on this.
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girlygirl00 said:
Yes! It happens to me rather frequently. Thanks for starting this post. Hopefully someone can shed some light on this.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
It's funny because this is the 2nd HTC phone that I can report with this bug. I had the Evo 4G LTE before this one and it suffered the same issue even after all official updates.
The only solution with that phone was to flash a custom ROM which was good, but up to now I'm still on the fence about rooting this one; stock on this phone is stable and bloatware is minimal, I haven't justified taking the plunge yet.
Sent from my HTC One using Tapatalk 2
I'm with you there. I did root mine... but only for data restore purposes. It may sound crazy.. but I don't want SwiftKey to start over with learning my typing habits. Other than that, like you, this phone and my Nexus 4 are the only two phones that I have had no desire to install a custom ROM. Fingers crossed that there is a solution other than that.
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megabiteg said:
Has anyone experienced issues with the screen sensor not responding well while on a call? Anyone?
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Yes, happened with me quite a few times. Once a call is initiated (phone speaker on or off) and the screen goes black (due to proximity sensor), no amount of tinkering will bring it back until you press the power button which kills the call. It is damn annoying and am hoping there is a fix.
The phone is on 1.29 M7 TMobile ROM, rooted with S-OFF
I had that problem too on LG L7. Tried with various roms and nothing. But I fixed somehow with the app called "proximity actions". It lets you command your phone with hand suggestion via proximity sensor. I only installed it to check the hardware, wether the sensor works. I have no idea what happened, but it started to work again. The app somehow toggled the sensor and brought it back to life.
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Not sure if all ROMs have the option but you can go in to the accessibility options and turn off power button ends call.
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I've noticed this issue has significantly increased amongst other things like freezing since I unlocked my bootloader. :what:
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sbihue said:
Yes, happened with me quite a few times. Once a call is initiated (phone speaker on or off) and the screen goes black (due to proximity sensor), no amount of tinkering will bring it back until you press the power button which kills the call. It is damn annoying and am hoping there is a fix.
The phone is on 1.29 M7 TMobile ROM, rooted with S-OFF
Click to expand...
Click to collapse
Never once has this happened to me. Bone stock.
Guess that's another reason I don't trust "IMAROM CHEFS!" ROMs that are "cooked up" on some random internet user's computer.
Stock is fine these days, IMO. Outgrew the glitchy nature of kitchen ROMs and such.
ericshmerick said:
Never once has this happened to me. Bone stock.
Guess that's another reason I don't trust "IMAROM CHEFS!" ROMs that are "cooked up" on some random internet user's computer.
Stock is fine these days, IMO. Outgrew the glitchy nature of kitchen ROMs and such.
Click to expand...
Click to collapse
Been using ROMs for years and I've hand,y ups and downs, I can't say I've had a horrible experience with any ROM I've used on any of my past phones. Now I do agree with you about the stability of stock ROMs these days and also the better specs of the phone. For instance I haven't rooted nor unlocked my phone because I personally feel that the delivered product is good and haven't felt the necessity to tinker with it. The issue described is with stock, not custom ROM.
With that said or you haven't had the scenario for it to happen or your just the lucky one....
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