Mic problems on calls ? - T-Mobile HTC One (M7)

So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???

iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
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Same issue here. It's like I'm getting muted for a second when talking.

Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.

No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement

craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
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Mine too. I'm left handed. I wish they put the mic in the middle.

craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
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Click to collapse
Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?

I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...

No mic problems here. My gf & I confirmed with my HTC One and her One S.

nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
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Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.

I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.

So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2

rpmccormick said:
I made sure not to cover either mic.
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No, I was not covering the one on the back.

So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.

iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
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You might have a lemon. But my mic is perfect on my H1.

J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
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fml

maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.

I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?

Related

Mic and understanding on the phone..

I'm having a problem talking to people on my razr. They alsways complain about barely understanding me although I'm talking slow and clear, not screaming of course but normal talking.
So I took a look at the razr: the mic hole is not in the middle of the phone and I usually hold the phone with left hand to left ear and then the mic is more far away from the mouth than the other way round. Can this really be a problem? Doeas anyone else (favorable in europe or even switzerland) regonize such a problem?
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
Wiplex said:
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
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I Agree... mic problem most likely
To be safe, you might want to check and make sure that your noise canceling microphone ports (the little hole in the back bottom right and the little slit top center near the flash) aren't being obstructed, either by a case or your hand.
The distance of the mic from your mouth is not a problem. If you've ever put your ear to someone's cheek while they were talking you'd find it to be pretty loud
I have the same problem, however not always, seems to me that rebooting the phone helps, have you tried that? (I am in Sweden)
Sent from my XT910 using Tapatalk
Like marsonist said, the distance between MIC and mouth doesn't matter (well, not when the phone is on your face... obviously if you talk at 100 meters of distance, well... hehm..) but anyway other than checking if the noise cancellation MIC is obstructed, check that the MIC isn't being obstructed by YOUR FACE when using it.
If it isn't being obstructed by your face and there isn't any visual problem, try a factory reset. If the problem persists, this is an hardware problem: I haven't got any problem with it and the person on the other part that is listening to my voice says that it is crystal clear and exactly perfect.
Obviously, if it turns to be an hardware problem you have the right to use your warranty.
The EternityProject Team Manager & Main Developer,
--kholk

[Q] Volume on Phone Calls too low?

Anyone else finding the volume level of calls to be too low? Anyone using an app like Volume+ to boost the volume for in calls?
For me, it's too low - with occasional bursts of normal volume. Wondering if I'm covering up one of the mics or something causing a problem.
This is going to sound dumb, but this happened to me the first time I used my phone. The pulses of loudness is what made me figure out it was a bone head mistake (in my case atleast).
We are all used to holding a phone to our head in a certain fashion. Usually you index the corner to the top/front area of your ear. Since the phone is so wide, you have to bring that corner forward placing the center where the speaker is over your ear hole. As silly as this sounds, it's something I've never had to do before as the earliest phones always lined right up with your ear. I hope your issue is this simple, it sounds exactly what I experienced.
I too adjust where i position it by my ear. I do this often. Especially during the same phone call.
Sent from my SAMSUNG-SGH-I717 using XDA
Chief Geek said:
We are all used to holding a phone to our head in a certain fashion. Usually you index the corner to the top/front area of your ear. Since the phone is so wide, you have to bring that corner forward placing the center where the speaker is over your ear hole.
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Click to collapse
This could be it. Experimenting by calling my work voice mail now. Sure enough, if you have the phone's corner resting on your ear, then the grill is a little to the left. I'll have to play when I get some calls (not so frequent for me) and see if I need a boost at all!
polstein said:
This could be it. Experimenting by calling my work voice mail now. Sure enough, if you have the phone's corner resting on your ear, then the grill is a little to the left. I'll have to play when I get some calls (not so frequent for me) and see if I need a boost at all!
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Click to collapse
Yeap, feel like a goon now don't you? We've never had to deal with something like this as there has been few devices where it would be an issue. Sometimes you catch the dumb stuff, sometimes the dumb stuff catches you.
Agree with the above, I've had mine since the pre-release and it took weeks before I figured this out!

Buzzing Earpice

Anyone having a buzzing sound in their earpiece? Sounds like the little metallic screen is buzzing away when someone is speaking and the louder the volume as they talk the louder the vibrating noise is. Just wondering is anyone else has the issue.
EDIT:
Just checked again with a phone call and by applying pressure to the area of the earpiece speaker makes the buzzing go away. Now the wife is pissed because this is her mother's day present to shut her up from complaining about her OG Evo..... damn the luck, lots of complaining ahead now.... hahahaha.... oh well....
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
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I do agree though, when I apply pressure it does have a nice sounding call quality. Makes me want to give up my SE4GT.... what a killer screen!
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
inspectorgadget8 said:
I have made quite a few calls with mine already and they have been clear as can be, I am completely impressed. Is it like that on every call or intermittently? Perhaps if it was just one call, maybe it was the other persons phone and not yours.
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Unfortunately each call we tested has been this way. She said it happened all day when she tried it as well. hmmmmm.....
Got my replacement phone today and of course it has a phone speaker that constantly buzzes regardless of volume. Go figure, I can't win with this phone!
Going to take it into a Sprint store tomorrow to see if they can repair it otherwise I am going to demand a new phone since I know they will have them in stock with the Saturday launch.
mlin said:
Not I. I just had one of the clearest sounding phone calls I've ever had on a cell phone.
Sent from my EVO using Tapatalk 2
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It's crystal clear... Until you drop signal from the Sprint tower, lol. Not docking the phone. Sprint service has gone down hill over the past few years

Defect?

I just got my lumia 920 in black last night and i love the phone no complaints...today just around 30 min ago i noticed while taking it out and putting the phone in my pocket and putting it up to my ear to talk it feels like something is loose inside. Like if you shake the phone something is moving around in the phone and it feels heavy. Nothing is wrong with the phone otherwise everything works. Called att they said they will swap but has anyone else had this issue?
Ok so i just read another thread about the lumia 920 rattles. Mine rattles if i shake it without any vibration going on. Should I take it back to att or is the phone fine and meant to be like this?
Your probably hearing/referring to the floating sensor. Mine does the same thing, but I can JUST barely hear the rattle shaking it. If you hear a lot of movement shaking the phone I would take it back.
crawlgsx said:
Your probably hearing/referring to the floating sensor. Mine does the same thing, but I can JUST barely hear the rattle shaking it. If you hear a lot of movement shaking the phone I would take it back.
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You dont really hear it. Its just when i shake the phone theirs a little play almost like a little vibration but not exactly.
It's the "floating" sensor.
*Oops wrong thread. My apologies.
So my phone is ok then? It is suppose to shake a little inside when i shake the phone? feels like a metal plate is moving around slightly in my phone.
Go to any phone dealership that has it in stock, and ask if they have any idea if its supposed to be like that or not. If they have a model there for display, just check if its similiar or not.
Id do that as a first step before sending the phone away for X weeks in order to get a replacement.
edit: Unless of course you can go right to the store you got it from and get a replacement right then and there, then Id just go do that.
It's the floating camera lens. It's perfectly normal.
Mine rattles also.
Ok i went to att and they swapped it right out...they had 2 of the phones as models and it did not rattle when you shook it. Also one of the workers had it as well and shook his and said he didnt feel anything. The guy said this is the first time he seen someone come in and do an exchange for this reason. But he as well shook my device and said its not suppose to be like that.
Nice to see it worked itself out .
hegemytouch said:
Ok i went to att and they swapped it right out...they had 2 of the phones as models and it did not rattle when you shook it. Also one of the workers had it as well and shook his and said he didnt feel anything. The guy said this is the first time he seen someone come in and do an exchange for this reason. But he as well shook my device and said its not suppose to be like that.
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Well then there's a lot of phones out there thats 'defective' because I hear a slight shaking inside my phone. Once again. Perfectly normal due to the floating sensor.
Got my phone yesterday in the mail and it does the same thing. Everything seems to be working fine though.
solidsnakejv37 said:
Got my phone yesterday in the mail and it does the same thing. Everything seems to be working fine though.
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I've tried it on the test units at the AT&T store and one of my friends has the white version and it all has the slight rattling.
If you're recording a video and you take the phone violently, you can hear it through the replay.

I'm an idiot... What's the small hole at the top of the V30?

asd
The small top hole is one of the microphones. There's an identical one on the bottom of the phone. So, you can make stereo recordings.
https://goo.gl/images/VqxsYw
The earpiece actually turns into a 3rd microphone for high decibel environments, like live concerts.
But that top one is one of the two "regular" microphones.
Thanks, I thought so. Is it only for recording, or for noise reduction too? Recording I don't care about. Also, should I plug it with glue?
Mastiff said:
On autopilot I was going to put in a SIM card in my brand new phone and pressed where the hole was on my previous phone. Bad mistake, I guess... I probably put it right through something vital. Because I used the small hole at the top of the phone. Not the side. The light wasn't all that good, so I didn't notice that there was no SIM holder there. My guess is that it is a mike of some sorts, but I tried to record sound and had no problems with that. And it seems like there's a mike at the bottom of the thing too. So what did I mess up this time?
Edit: And does this mean that the phone isn't water resistant anymore? Can I stuff a bit of black silicone glue (the type used in bathroooms) in there with the pointy tool to make it water resistant again?
Edit 2: Oh, please drop the idiot jokes. I know it! Googling I have seen that I am far from the only one that has done that, I just would like to know exactly what it is on this phone, and if I should plug the hole to keep i waterproof. That's rather important for me, because I am an avid hobby crawfish and crab fisher and will probably get water splashing over this.
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Aren't there barometer measuring apps for that ?
I read that by checking on pressure you can find out if your phone is still water resistant
Mastiff said:
Thanks, I thought so. Is it only for recording, or for noise reduction too? Recording I don't care about. Also, should I plug it with glue?
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Click to collapse
How about fixing it?
LG V30 Microphone Replacement
https://www.ifixit.com/Guide/LG+V30+Microphone+Replacement/104093
If you don't want to tackle it, cell phone repair shop can.
That top mic is probably used for noise reduction during phone calls (since it's the top mic and you would speak into the bottom one), but used for recording stereo when actually recording? I'm sort of guessing on this.
If someone who is audio has better answer, jump in.
zacharias.maladroit, I have also read that. But I have read that it doesn't work as well, since the holes "breathe", they are mes of goretex or similar material. But I'll try anyway, thanks.
ChazzMatt, Interesting, thanks! Looking at that video at around 4:55 it may seem like the pin must have penetrated to the side of the microphone! I think I see the pinhole to the right of where the actual microphone is. As for fixing it, I am far to clumsy. But using a shop is of course an option, the only thing is that the phone is brand new and I'm guessing I'll loose the warranty for that. But I think I will first of all find out if the microphone isn't damaged, and then I will see what happens when I cover the hole. If it doesn't change the call qualty I will probably choose (at least for now) to glue shut that pinhole. If it is a problem for call quality I can maybe live with that using a silicone case and a piece of electrical tape over the pinhole when I go out to fish.
ChazzMatt said:
How about fixing it?
LG V30 Microphone Replacement
https://www.ifixit.com/Guide/LG+V30+Microphone+Replacement/104093
If you don't want to tackle it, cell phone repair shop can.
That top mic is probably used for noise reduction during phone calls (since it's the top mic and you would speak into the bottom one), but used for recording stereo when actually recording? I'm sort of guessing on this.
If someone who is audio has better answer, jump in.
Click to expand...
Click to collapse
Mastiff said:
ChazzMatt, Interesting, thanks! Looking at that video at around 4:55 it may seem like the pin must have penetrated to the side of the microphone!
think I see the pinhole to the right of where the actual microphone is. As for fixing it, I am far to clumsy. But using a shop is of course an option, the only thing is that the phone is brand new and I'm guessing I'll loose the warranty for that. But I think I will first of all find out if the microphone isn't damaged, and then I will see what happens when I cover the hole. If it doesn't change the call qualty I will probably choose (at least for now) to glue shut that pinhole. If it is a problem for call quality I can maybe live with that using a silicone case and a piece of electrical tape over the pinhole when I go out to fish.
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Click to collapse
Yeah, 4:55 - 5:30 on that video shows taking out the old mic and putting in the new, for anyone else who needs to do it.
I thought it was the portal through which the Little Green men inVariably came out 30 times each night to hide your car keys, TV remote, and generally turn your life into a living hell?
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