Help. Laptop crashes When I plug my phone in - Verizon Samsung Galaxy Note II

When I plug my phone in to my laptop the laptop crashes with blue screen... I was trying to root it with the one click method. I downloaded the casu program and updated java. Now when I plug my phone in to start the process it crashes the laptop. Please help. Thanks.

soulsiphoner said:
When I plug my phone in to my laptop the laptop crashes with blue screen... I was trying to root it with the one click method. I downloaded the casu program and updated java. Now when I plug my phone in to start the process it crashes the laptop. Please help. Thanks.
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Click to collapse
I'm no expert, but your OS might be important information. What are you running and was the phone interfacing with the laptop before you started?
Major driver issues?

toby1064 said:
I'm no expert, but your OS might be important information. What are you running and was the phone interfacing with the laptop before you started?
Major driver issues?
Click to expand...
Click to collapse
I'm on windows 7 and yes, I had transferred a couple of movies to my sd card...

soulsiphoner said:
I'm on windows 7 and yes, I had transferred a couple of movies to my sd card...
Click to expand...
Click to collapse
I can't find help anywhere...

It's beyond me, I've seen and had plenty of issues trying to get ADB working with Android and windows, once I had to install Linux to get things to behave correctly. But a straight up crash like that is out of my league...You could try everything from scratch with a Linux distro?
I have slicked my computer running windows 7 while trying to get ADB working, to try and resolve issues that I probably created blindly poking around. They're some drastic ideas, but I'm pretty sure the issue is with your OS and not with the phone.

Have you tried all usb ports? Different cable?
Check the Windows event viewer for errors in the system or application logs, or maybe try a selective startup in Windows.
Sent from my Galaxy Note 2 rockin' Beans 13 using Tapatalk 2

Related

cannot get novacom drivers to install

I cannot seem to get Novacom drivers installed for my Touchpad. I've tried rebooting both machine and touchpad, taken TP in and out of dev mode, tried every command line I could find for running the novacom installer, etc. I am at a loss, cannot get it to work at all. Tried searching but didn't come up with anything for novacom
I'm trying to do this while at work and am on a netbook with windows 7 starter.
Appreciate any help
OK sorry for sounding stupid but have you run the universal novacom installer? If so, what happened?
Sent from my HTC Desire S using xda premium
dan-fish said:
OK sorry for sounding stupid but have you run the universal novacom installer? If so, what happened?
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
Yes, I get a message that says it has been successfully installed, but when I plug in the TP it isn't recognized. Cannot mount as USB either
Doesn't sound like a novacom issue. Maybe someone else can spread some light here
Sent from my HTC Desire S using xda premium
Would be much appreciated.
FWIW, I did get it to be seen by quick install the very first time I plugged it in but it immediately dropped it and hasn't seen it since.
I got it to see it briefly on a different computer. Now when I put it in recovery mode it comes up as unknown device again. I want to throw this [email protected]#$& thing!
Please, can someone help me out here.
I have gotten it to the point that it is seen until I put it into recovery mode. Once I put it in recovery mode and plug it in, I get device not recognized.
In an effort to remedy that issue, I wiped everything touchpad related on my computer clean to start again. Now I'm back to square one. Device not recognized and cannot mount to USB Mass storage. What the F am I missing here. Why does it work one second and not the next?
In vein, I tried to install using my old iBook but even that didn't work(thanks Steve!)
I've also moved from the netbook I was trying to install from last night, to my normal win7 machine.
Would really appreciate it if anyone is willing to work with me to resolve this
Haha. I had this same issue. i wish it would be added to the tutorial's OP. Anyway, make sure you are putting acmeinstaller in the folder . Crogram Files, Palm, Inc where the actuall Novacom drivers are. Then enter the C prompt and you're good to go. If you don't have x64 put the ACMEInstaller file wherever your computer has Palm Inc and that is the directory you CD to.
i.e. for me it was cd c:/program files/ palm inc
Ended up using an XP machine to install. Took just a few minutes. Drivers were found right away unlike in 7.
blackwrx02 said:
Ended up using an XP machine to install. Took just a few minutes. Drivers were found right away unlike in 7.
Click to expand...
Click to collapse
My issue with Win7/64bit were the path/file location.
Even if you download the drivers and install them correctly, you still have to execute the novacom ext.
It's in the prog files\palm folder, as said.
Had a heck of a time myself until I realized this.
dajogejr said:
My issue with Win7/64bit were the path/file location.
Even if you download the drivers and install them correctly, you still have to execute the novacom ext.
It's in the prog files\palm folder, as said.
Had a heck of a time myself until I realized this.
Click to expand...
Click to collapse
For people searching for the answer.
I'm on win7 64 bit. The universal novacom install went fine. Plugged in touchpad and ran command, but novacom did not find device.
Moved usb connection to different usb port on my computer, magic.
Novacom commands worked and installed cyanogen 9.
If moving usb ports doesn't work. Disconnect usb cable, uninstall novacom via control panel, software removal. Then, reinstall novacom, and use 2nd usb port.
I seached the web, and none of these questions about novacom not finding device was answered. The above is the answer. Move usb ports.

HELP: USB Mass Storage not working

Did a search in the forums here and didn't come up with anything
Cannot get my TP running alpha 2 and webOS to be able to do anything with the SD card. I can see the drive when I go to my computer, but when I open it is just blank, and I cannot write files to it. Happens in both WebOS and CM7
Have tried on my windows 7 and XP boxes with same result
appreciate any help
try this had the same problem i know its a diffrent topic but its all related i think
http://forum.xda-developers.com/showthread.php?t=1379579
hotboy251 said:
try this had the same problem i know its a diffrent topic but its all related i think
http://forum.xda-developers.com/showthread.php?t=1379579
Click to expand...
Click to collapse
thanks. I was finally able to get it to be seen (for the first time ever on my windows 7 machine) by booting to web OS and going in/out of dev mode a few times.

Kies problem

Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
techpda said:
Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
Click to expand...
Click to collapse
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
fxrb said:
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
Click to expand...
Click to collapse
yes i can import and export files from my computer to the phone via the explorer.
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
anybody??
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
are you using any custom rom??? When I first rooted my SG2 and started using custom rom..I can't use kies anymore...try AirDroid
HTML:
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en
it works for me...hope it helps
Try changing cable or USB Ports.. Since i bought i9100 my kies never recognized my device... But who cares when odin's here...
If problem not solving then maybe rom problem...
Gkto settings - - About and post screenshot
Peace
Hit Thanks & It will Disappear
Sent from S II Running Fully Modified Official ICS 4.0.4
Next Device: Upcoming Nexus
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
fxrb said:
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
Click to expand...
Click to collapse
You are right; I don’t think it related to the phone because even after new Kies installation from scratch without connecting the phone, I get at the startup window the same problem (no icons on the home window and disable options).
On another PC its work well but I need it to work well with my workstation PC at work to sync meeting & etc.
What can I change in my computer that might affect it? After all it did work well in past.
Is that so complicated issue? maybe you can refer me to another place that can handle this.
techpda said:
Is that so complicated issue? maybe you can refer me to another place that can handle this.
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Click to collapse
I do not know how complicated the issue is. If I knew the solution I would have posted it, believe me. I tried in vain to reproduce the error you are facing.
I also do not know any better place then XDA to seek for help, but you could try to talk Samsung directly. Sorry but I'm out of ideas
Try this (KIES SGS2 connection working)
I had a big problem with getting my SGS 2 connecting to KIES. I've got repeatedly "Cannot start service ont the device" or "device not detected".
Then I tried several combinations, like:
a. connecting the phone with the SIM and SD card,
b. connecting with SIM w/o SD
c. w/o SIM and with SD
d. w/o SIM and w/o SD
Apparently KIES started to recognize my phone when SIM card was not present (as in c and d). Then I tried to connect the phone with the SIM and SD card in but the SIM was not initilized (i.e. I wasn't entering PIN). KIES recognized the phone and then I was enetring the PIN.
Everuthing worked.
I hope this helps
p

USB Device Not Recoginzed - Solved yet not solved

So I have a Samsung Vibrant(just got it recently) and I'm having problems when i connect it to the computer. It gives me an USB device not recognized on my windows 8 computer. I have spent all morning searching and reinstalling drivers and trying my old pc and new cables and i found out that my old windows 7 computer with 4GB of ram and an overloaded hard drive will detect my device the problem there is it not my main computer and i dont want to have to connect all the vga cables boot it up connect mouse and ect to use this computer just to be able to copy files, and do other things from my computer to my phone I dont know why my main computer dell inspiron windows 8 will not work when it was a couple of days ago when i had a problem with conectivity and had to flash back to stock but now it wont connect. could someone help me? Here's a list of things i've tried
installing kies
installing adb again
aoi tool and then drivers
a bunch of diffrent drivers found on the fourms
diffrent usb cable
i would like to be able to do it on my main computer but its not working if someone could help that would be great
apples723 said:
So I have a Samsung Vibrant(just got it recently) and I'm having problems when i connect it to the computer. It gives me an USB device not recognized on my windows 8 computer. I have spent all morning searching and reinstalling drivers and trying my old pc and new cables and i found out that my old windows 7 computer with 4GB of ram and an overloaded hard drive will detect my device the problem there is it not my main computer and i dont want to have to connect all the vga cables boot it up connect mouse and ect to use this computer just to be able to copy files, and do other things from my computer to my phone I dont know why my main computer dell inspiron windows 8 will not work when it was a couple of days ago when i had a problem with conectivity and had to flash back to stock but now it wont connect. could someone help me? Here's a list of things i've tried
installing kies
installing adb again
aoi tool and then drivers
a bunch of diffrent drivers found on the fourms
diffrent usb cable
i would like to be able to do it on my main computer but its not working if someone could help that would be great
Click to expand...
Click to collapse
anybody
apples723 said:
anybody
Click to expand...
Click to collapse
Do you have Ubuntu or any Linux distro
Sent from my SGH-T959 using xda app-developers app
cannondaleV2000 said:
Do you have Ubuntu or any Linux distro
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
yes i have ubuntu in a virtual box but wont have access to a device because vmware doesnt see it

Mac unable to see M9 as a Hard Drive

It had it ask me what to do with the USB connection when I plugged it in, which I don't mind. I choose File Transfer. My Mac isn't recognizing it as a hard drive, like it did. Gonna have to figure this one out... Any ideas? (I never use HTC Sync...)
Update: I did the online chat with HTC and tried almost everything from clearing the Cache partition to reinstalling Sync Manager for the drivers. Still not working. Funny enough it is working on my Windows 10 laptop....
Mfreeland said:
It had it ask me what to do with the USB connection when I plugged it in, which I don't mind. I choose File Transfer. My Mac isn't recognizing it as a hard drive, like it did. Gonna have to figure this one out... Any ideas? (I never use HTC Sync...)
Update: I did the online chat with HTC and tried almost everything from clearing the Cache partition to reinstalling Sync Manager for the drivers. Still not working. Funny enough it is working on my Windows 10 laptop....
Click to expand...
Click to collapse
Are you using the android file transfer app on your mac?
My experience is that it will only mount the extsd as a drive...internal sd needs that app, who knows why
alexjzim said:
Are you using the android file transfer app on your mac?
My experience is that it will only mount the extsd as a drive...internal sd needs that app, who knows why
Click to expand...
Click to collapse
Up until I updated to Marshmallow, I've been able to plug into my Mac and use both internal and SD card as hard drives. I've never used HTC Sync.... It still works like normal on my Windows 10 laptop.
Mfreeland said:
Up until I updated to Marshmallow, I've been able to plug into my Mac and use both internal and SD card as hard drives. I've never used HTC Sync.... It still works like normal on my Windows 10 laptop.
Click to expand...
Click to collapse
You got lucky that it worked as a drive before, but according to google this is the standard way to transfer via mac:
https://www.android.com/filetransfer/
"To transfer files, Android File Transfer must be installed on your computer"
https://support.google.com/nexus/answer/2840804?hl=en
alexjzim said:
You got lucky that it worked as a drive before, but according to google this is the standard way to transfer via mac:
"
I used the program, and yes it worked. I really don't think I was "lucky " before. Its worked from the second I got my Mac a year ago. Even HTC and Apple thinks it should recognize it. I think it might be a bug with this version of M. I'm betting they fix it.
Click to expand...
Click to collapse
Can you see both internal and external when you are in twrp? Should be basically the same functionality.
Mr.BungIe said:
Can you see both internal and external when you are in twrp? Should be basically the same functionality.
Click to expand...
Click to collapse
Honestly, I'm not even sure if I have a twrp installed. I can see both on my Windows 10 machine... I can see it on the Mac using Android File Transfer. I could plug directly into the Mac before the M update and could see both as HD's...and of course drag and drop files.
I assumed you were rooted. If you aren't, you wouldn't have twrp.
But I believe if you put the phone in download mode, you should be able to sideload files.
Mr.BungIe said:
I assumed you were rooted. If you aren't, you wouldn't have twrp.
Click to expand...
Click to collapse
I have not rooted this phone. ( I did root my original HTC EVO......)
And have you tried connecting via download mode?
Sent from my KFFOWI using Tapatalk
Mr.BungIe said:
And have you tried connecting via download mode?
Sent from my KFFOWI using Tapatalk
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Click to collapse
I'm not sure what download mode is? Can yo explain, please?

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