Friend gave me his HTC Merge, but there is obviously something wrong it so i thought i could possibly try and fix it..
When i turn it on, in goes to the white screen the the green "HTC" but after that, it just goes black.. I can access the boot menu and everything just fine. I've tried following HTC Devs site about unlocking boot loader? And that doesn't work. I get the error "(bootloader) [ERR] Command error"
I also tried hooking the phone up to the computer and the computer recognizes it being plugged in, but HTC Sync doesn't see that its connected?
I've tried resetting it, tried EVERYTHING I KNOW!
Is there a way to reset it completely??
* BTW * I do NOT have an sd card. Is this something I will need?
Related
Hi everyone,
Yesterday I made a Radio update to version 63.18.55.06_6.35.07.08. I made it putting the update.zip (radio rom) file in the SD Card.
All worked fine until the htc hero restarted (after appears the box with the orange arrow). Thereafter the Hero only shows the Hero logo when I turn on.
I tried to init the fastboot pressing home+power and home+back+power buttons (without SD Card and without SIM card) but always the result is the same, the logo appears and nothing happens.
The computer doesn't detects the Hero's USB connection and I can't run adb commands because it raises the "device not found" error.
Someone can help me?
Thanks in advance!
Did you let the screen with the box run its course?
Did the recovery console come back up saying formatting cache?
Have you tryed holding just back+power? ive never heard of using back+home+power
And also, i think your supposed to enter recovery with the sd in.
If that works then in that state is should be found by adb.
But yes, as the poster before me said, it should show the "unpacking" image, and then it should reboot. It should then go straight back into the recovery and the recovery will format the cache. If you tryed to turn it off at any point then, then something is badly mucked up. But it isnt bricked, and probably can be saved. Its only bricked when no logos at all come up on boot. If you managed to get it reconised by adb, you could probs format the cache manualy, though i dont know the command
All the previous steps after the breack are as you say, but after the "unpacking" image, the htc hero restarted and showed the hero logo instead the correct menu.
The problem with the adb is that the computer doesn't recognize the htc hero across usb. When I write the adb command ("adb devices") doesn't displays any device, and I can't run any adb shell for the same reason. How can I run any adb command if the device isn't recognized by the computer?
Have you tryed just taking the battery out, waiting 30 seconds, putting it back in, then booting the phone holding back+power?
And adb is very strange i find... Sometimes it reconises a phone, sometimes it doesnt, for no apparent reason. Have you tryed leaving it on the hero logo for a while then running adb commands?
If he has flashed, wouldnt the USB Debugging setting be reset also, wouldnt this be why he cannot access via adb.
Hi.
I habe exactly the same problem. I have updated radion.
Now ther come only the T-Mobile Logo and that's all.
I can not enter neither Recovery Mode nor fasbtoot does do something.
Any suggestions?
Lado
this problem shud be fixed asap because i think its a threat for all hero modders and owners as our phones get killed at anytime with this process. so guys lets try to find a solution for this problem. cheers
Updated Radio to 63.18.55.06JU_6.35.09.26 and it killed my hero.
first the box with the orange arrow came up and then the whole phone died... now it wont even turn on the screen.
please fix?????????????????
I had the box with the orange arrow yesterday after flashing radio.
The phone isn't dead, I think it's just working.
I kinda paniced also when it happend but I got into recovery eventually.
When you flash a radio it does not actually install that image until your first boot (when you see that phone out the box image).
At this point DO NOT DO ANYTHING WITH THE PHONE just wait and it will install the image and reboot for you. IT CAN TAKE UP TO 10 MINUTES.
If you turn it off or otherwise interrupt this process it can really mess up your phone. however the general rule is so long as you can see the HTC logo when you turn on i.e. it still turns on you can in theory always recover, its just a matter of finding the way that works.
Hello, dear xda users. I am kinda new in Android world- i bought HTC phone month ago and i tried to get used for it. My phone is polish version of T-Mobile G2 and its called ERA G2. I rooted it, installed Amon-Ra and tried a lot of custom ROMs. After month of using different kind of Android and HTC ROMs i stayed with RCMix 2.3, because of his speed and 2.1 Sense on it. And now my problem begins:
Today my menu button stoped working in some applications so i decided to reboot device. Everything went fine with getting off, but when phone vibrated and Era initializing screen appeared, nothing happened after that.
-I tried with removing SIM, SD and all other options but still it is frozen. After couple minutes its vibrating again and restarts.
-When i plug charger for turned off phone, charging led is on but at the same time i am turning on phone, led disappears (phone is still plugged to charger).
-I cannot go to recovery by holding Home+Power... nothing happens.
-When i am holding VOL Down and Power this unknown for me HTC/Android window appears but automatically starts some kind of loading, and when its in Simlock and opening FAT32 something it restarts and Era initialization screen is on again.
-Unfortunately i dont have any warranty for this phone and i am from Poland so professional technical support is the worst way of helping for me right now.
I really enjoyed HTC Hero and i want to enjoy it more, so please if you know any way or kind of solution, please reply ; ) [sorry for my english]
Do You have adb set up?
By nothing happends You mean it wont turn on, or it wont run recovery?
Sent from my Hero using XDA App
remove battery and put it back again. This will turn off the phone. Then try Power it up. Do you get into bootloop again?
What about recovery? Replace battery and power up into recovery. 2 things might happen. You can get into your recovery normally and reflash the rom. Or you might get a screen with a phone and a big red exclamation mark. In this case you've lost your recovery and need ruu install.
brat.haneq---> i ment that i cant go to recovery- i have initialization screen and nothing happens.
So, first of all i restarted my phone a lot of times in different combinations (with SIM, without SD etc.). I cannot get to recovery when i am pressing power+home buttons and nothing happens, no exclamation mark like arvan said. I just see blue initialization screen from Era (it says Era G2 Touch)as always. Normally after some seconds it dissapears and normal bootscreen from ROM shows up, but not this time. Any thoughts?
Oh, and what is adb set up? Cheers ; )
So I guess You've really lost the recovery.... And as I said, RUU install will help...
Okay, but how i can install RUU? I tried from PC but Windows doesnt see my device... Any other option?
have you got the drivers? they come with htc sence. what does your pc see instead of hero? there might be some unknown device in the device manager if it's a driver problem.
Install RUU form SDcard (extract ROM.zip from RUU, rename it to HEROIMG.zip and put it to root of SDcard) using HBOOT mode.
There's a guide explaining the steps here http://forum.xda-developers.com/showthread.php?t=714519
A few weeks ago, I decided to install Liberated Aria. I had a few problems with the installation, but eventually it ended up working fine. Last night, I turned my phone off and turned it back on this morning, but now it won't boot. When I turn the phone on, I get:
LIBERTY PVT SHIP S-ON
HBOOT-0.57.0000
MICROP-031b
TOUCH PANEL-STN 21_00
RADIO-7.08.35.06
MAY 8, 2010,03:56:58
FASTBOOT
and then the options:
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
POWER DOWN
When I try to boot into recovery, I eventually get:
SD Checking. . .
Loading . . .[LIBEDIAG.zip]
No image!
Loading. . . [LIBEDIAG.nbh]
No image or wrong image!
Loading. . . [LIBEIMG.zip]
No image!
Loading. . . [LIBEIMG.nbh]
No image or wrong image.
and the options change to:
HBOOT
FASTBOOT
RECOVERY
CLEAR STORAGE
SIMLOCK
The only problem is that I can't select any of the options. None of the buttons - volume, power, whatever - change or select anything. I can't get past either of these screens. I'm kind of a noob when it comes to this kind of thing, so any help would be appreciated.
The phone will automatically boot into FASTBOOT mode if you hold down the trackpad button while pressing the power button. Is it possible that your trackpad button is broken and is being registered as held down? Try messing with it to see if you can fix it. Otherwise you may have to get the phone replaced if it's under warranty.
This issue does not sound like it is related to installing Liberated Aria.
The trackpad button feels the same as it always has when I click it and I don't see anything visibly wrong with it, so I don't see why it would be registered it as clicked. I tried pushing it and all the other buttons a number of times with the same results. I even took off the screen protector thinking maybe that was causing a problem. Is there a way I can just put an image on my SD card and have it automatically boot that so I can fix it?
Doesn't installing a custom bootloader and/or ROM void the warranty?
Well, you probably will be able to simply run the 2.1 RUU on your phone since you can get to FASTBOOT. I'd probably recommend that over doing the SD card method because when you do the SD card method, you have to press a couple buttons to confirm actions which may not work if your phone isn't accepting button presses. The RUU method does not involve any button presses on the phone itself.
However if you want to try the SD card method I can point you in the right direction.
Edit: Link to 2.1 RUU here: http://www.mediafire.com/?cj56c2gfk86k8oe
Rohda said:
Doesn't installing a custom bootloader and/or ROM void the warranty?
Click to expand...
Click to collapse
Installing a custom bootloader would for sure, but you don't have a custom bootloader. Installing a custom ROM does, but you can reverse the process (via RUU) so they can't really tell.
I downloaded the 2.1 RUU, booted to recovery, connected my phone to my computer, and tried to run the RUU but it gave me a USB connection error. Windows also gave me a USB device not recognized error. My phone does say HBOOT USB PLUG, though. Aside from HTC Sync, do I need another driver?
Do you still have the HBOOT driver installed from when you used Unrevoked? If so you should uninstall that driver I believe. That might be interfering.
Also trying running the RUU when your phone is in FASTBOOT, not HBOOT, to see if that works.
I did have the HBOOT driver still installed. I uninstalled it from device manager and deleted the driver folders. Android Phone doesn't show up in device manager anymore. I retried running the RUU in HBOOT and tried running it in FASTBOOT and still get the USB connection error. Any other ideas?
Try reinstalling HTC sync
Sent from my Liberty using XDA App
Also try doing it on a different computer if you have access to one. Preferably one that never had any drivers on it before. Just install HTC Sync, then run the RUU, that's it.
I've always had trouble getting the RUU to run. It's bizarre.
If that doesn't work, and you still want to try the SD card method, you can download this file: http://www.mediafire.com/?ct1ay7t93d8g742
Rename the zip file to LIBEIMG.zip then place it on the SD card. Then it should automatically detect the file next time you're in HBOOT and ask you if you want to proceed with the install. It's pretty self explanatory. Be patient as some steps take a while and it may appear like nothing is happening. It takes about 5 minutes to finish installing everything and will reboot once during the process. After it's done (it will tell you when it's done), the phone will reboot and there will be a scary looking screen but JUST WAIT about 10 seconds and it will boot normally. Then you're good to go.
After you're done with this, make sure to DELETE the LIBEIMG.ZIP file from your SD card. Otherwise it will ask you every time you go into HBOOT if you want to apply the update.
I reinstalled HTC Sync and it wouldn't recognize the phone was connected.
It seems to have taken a turn for the worse. Now, it won't even turn on. The screen turns on (but stays black) and off and the notification light flashes red when connected to a computer but won't do anything at all when it's not connected. I'll try to plug it into a wall instead of a computer and let it charge for a while and try the SD card method.
I went in today to get it checked out and got a new SIM card and a new battery and it fixed the problem.
Thanks a ton for all the help.
I was trying to flash a ROM (not sure exactly which one - I did this like a month or two ago) but I did something wrong and the phone is now in a boot loop. It gets to HTC logo and reboots constantly. When I try booting into recovery, it show CWM on the screen for a split second and then reboots (back into the bootloop). I am, however, able to get into fastboot. It says "tampered" and "unlocked" at the top. It's hboot version 1.44. When I select the factory reset or recovery option, it goes back into the bootloop.
I have read several posts about connecting it to a computer and using adb to reset it while in fastboot but I can't do that. Whenever I connect it to a computer, the phone does not get recognized on the computer whatsoever. When I plug it in, it starts charging but nothing happens on the computer. I have tried installing the drivers on multiple PCs (both Windows 7 and 8) and I have tried using several different USB cables. This was the case long before it was stuck in the boot loop too so it's not a new issue. It just doesn't get recognized on a computer. I've tried going into device manager and everything, nothing shows up. Is there any way I can fix this issue since I seemingly can't use adb?
Thanks in advance for any help!
My One M9 is stuck on boot screen and I've tried everything. This was just given to me it wasn't brand new though. When I do volume down and power button it just goes to HTC black screen and silver logo then reboots after 2 seconds. When I go to recovery mode to format data and cache it shows data can't be mounted. When I try to install RUU it says low battery when I go on Fastboot mode. And I also tried to install the ruu zip on recovery and it also shows the mount error. I also tried to unlock the bootloader but I can't do it because the OEM UNLOCK option in developer mode is not checked.
My bootloader screen shows
Software: modified
Locked
S-on
I'm so desperate right now I don't know what to do.
I'm having a similar issue. It started with the settings application on my phone apparently getting corrupted. I could no longer open it and couldn't do things like turn WIFI and GPS on and off, also Maps would crash just after launching. This was...inconvenient, as I was on a business trip at the time. Fortunately I had my work phone as a backup. Unfortunately, as I had just bought a larger SD card, I hadn't copied any of my backups over. By the time I got home, the phone would not reboot to the system at all, it just gets stuck on the white HTC screen.
I can still get into recovery/fastboot/download mode, and can still connect via USB in these modes. I first tried to reflash a few different backup ROMS, and some fresh ones. They all had the error "cannot mount /system". I also found out that I couldn't get to the data or system image partitions. After digging around in TWRP, I found that they have a size of 0MB. Looking around various threads, I read that an RUU has a good chance of restoring this, so I tried that out.
I ran into another problem with the RUU...no matter what my battery is charged to, the RUU will not start the install. It fails saying that the battery must be charged above 30%. This is was after I left it plugged in overnight. When powered off, it reads 100%. TWRP also registers it at 100%.
I have also tried extracting the stock ROM from the RUU to flash in TWRP, but no matter how many times I try the .zip that I find in the temp directory says that it is corrupted.
I am Modified/UNLOCKED/S-ON, does anyone have any ideas? I really appreciate any help!
Someone help us, please. Thank you!