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Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
CradleRob said:
Just like the title says.....What should we do?
AT&T offers the insurance for $6.99 / month and has a $199 deductible. Only two claims per 12 month period are allowed but it does cover loss or theft.
SquareTrade wants $69.99 for one year and $124.99 for two years. Their deductible is $99 and does not cover loss or theft. Once you make your claim, the insurance contract is completed (you claim...you must get another policy).
Neither of these options look too appealing to me. What is everyone out there going to do once we get our shiny new devices?
Click to expand...
Click to collapse
I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
foxbat121 said:
You have 1-year warranty from AT&T for free. The insurance is only needed for anything that's not covered by warranty.
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Click to collapse
Yes..but the 1 year warranty won't cover it if you drop it. Something to consider when the device is nearly twice the size of my previous device.
LiquidArrogance said:
I'm looking at Ensquared. $99 for two years, $75 deductible. Theft / loss / damage. Sponsor of and good reports from Android Forums. Apparently pretty good service and good turnaround times on claims. You get I think three claims, but your deductible goes up to $100 for second and third claim.
Click to expand...
Click to collapse
I have Ensquared for my GNote. Have not had any claims but have a buddy that did and they were fine. Will probably get on my ATT version as well since I am buying no commitment pricing.
Sent from my SAMSUNG-SGH-I727 using XDA App
Your thread title mentioned warranty. That's what I want to point out. You need warranty if there is manufacturing defacts. You need insurance if something bad happens to it.
I've never dropped any of my phones. And I always prefer living on the edge and never purchase any additional warranty/insurance anything even as expensive as my new cars.
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
I baby all my phones and use the where's my Droid app.
If it's stolen I will personally track it down with a gun.
Sent from my MB860 using Tapatalk
Ok this is going to sound sort of crummy, but let's say that I get a big scratch on the screen; I mean one where even a blind person would constantly notice.
If I have the ATT $7 insurance, I suppose I could, out of 'shock at the scratch',
accidentally drop it on concrete ( preferably from a height). I would then be able to replace it for $200?
My main concern is how easy it would be to make the claim. Insurance companies can be unpleasant (for reasons such as those depicted above)
I'm thinking ATT would be easiest. I don't know.
How do each of these Insurance places handle subsidised phones? For example...I am paying 300 bucks for it through AT&T...if I have a claim...will they pay for a new out of contract phone?
I think most third party ones either send you a new identical phone, a refurbed identical, or some rare instances a better one (like if you submit a claim in 22 months when the Note 2 is out you might get a Note 2).
You send them your broken phone.
I think ensquared will even put a hold on your credit card for the cost of the replacement phone and send you your new phone immediately before they get your old one back.
LiquidArrogance said:
I'm going insurance / no case. I figure this thing is big enough already I don't want a case on it. Plus I ordered the ProClip for it for the car which I don't think fits with most cases.
Click to expand...
Click to collapse
Are you sure? The tpu cases are quite thin. I am always worried about scratching my camera lens.
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Best buy has Insurance too
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
I think this time I'm gonna do case & no insurance. Last time I did insurance & no case and never used insurance. so i think ill see how things turn out time.
Sent from my Desire HD using Tapatalk
JGuinan007 said:
Best buy offered me insurance on my Pre-order for 9.99 a month covers everything but I didn't take it but I was told I could get it at any time just would have to wait 30days befor I could open a claim
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Click to collapse
Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
Can you purchase insurance from Best Buy even if you purchase from AT&T?
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
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Click to collapse
No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
CradleRob said:
Can you purchase insurance from Best Buy even if you purchase from AT&T?
Click to expand...
Click to collapse
No
Sent from my SAMSUNG-SGH-I727 using xda premium
Dave*228 said:
No, to get their protection you have to buy the phone from them.
The one exception to this is the iphone. For some reason BB allows iphone users to buy their protection no matter where the iphone was purchased. (perhaps because the iphone shatters so easily)
Click to expand...
Click to collapse
brittoking said:
No
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
That being the case....which of the other available plans seem to be the best?
Dave*228 said:
Almost correct. BB allows you to purchase their coverage for up to 30 days after you purchase the phone. After 30 days; you cannot get the coverage from them.
Of the options i like BB's coverage the best. 9.99/month and zero deductible. They dont hassle you and you have a replacement in 2-3 days. ATT's deductable on smartphones is $200.
Click to expand...
Click to collapse
Thanks for chiming in Dave. I work for BBYM and Im really in love with our protection. Broke my iphone 4 three times and never paid a dime or waited over 4 days to get a refurb, which by the way are so nice that I sold as LNIB on craigslist. I could have said brand new but even on craigslist I try to be honest as possible (who knows who the crazies are).
Another option for the BBY protection is to purchase outright. For non iphone smartphones it is $169 for the two years, again with no deductible and no limit to the claims. If you, say, get rid of your phone at any point before the two years is up, they can return the protection at a prorated amount. I do this every time because Ill forget to cancel the $9.99 and I get a new phone so frequently, that would start racking up haha
Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
You will not be in contract with BB in anyway. For warranty I'm not sure. If you order through ATT it ships out on 02/16 while supplies last. If you order through BB it ships out 02/19 with the official flip case (free) while supplies last.
LiquidArrogance said:
Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
Click to expand...
Click to collapse
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Thanks...had no idea it ran all year
mikegehl said:
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Click to expand...
Click to collapse
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Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
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dmbrown81 said:
Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
Sent from my MB860 using Tapatalk
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Click to collapse
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
If you buy the Black Tie protection upfront, it's $170 for 2 years (+$30 buyback). That's only $2 more than AT&T at $7 a month.
Sent from my SGH-I897 using XDA App
00mred00 said:
Thanks...had no idea it ran all year
Click to expand...
Click to collapse
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
mikegehl said:
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
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Click to collapse
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
imitenotbecrazy said:
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
Click to expand...
Click to collapse
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
dmbrown81 said:
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
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Click to collapse
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
imitenotbecrazy said:
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
Click to expand...
Click to collapse
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
00mred00 said:
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
Click to expand...
Click to collapse
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
Sent from my SAMSUNG-SGH-I727 using XDA App
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Consider BB insurance has no deductible. ATT charges a $200 deductible if you phone needs repair.
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
imitenotbecrazy said:
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
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Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Click to expand...
Click to collapse
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
For whatever reason it does not work for any of our lines. I tried.
mintu123 said:
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
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Click to collapse
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00mred00 said:
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Corvette06 said:
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Click to expand...
Click to collapse
Cool cool. I have not had any claims on mobile purchases. I have run into issues on laptops in the past (worn mouse tracker) where I was told it was wear and tear/ cosmetic and had to physically show them that the tracker no longer worked properly. The same with USB ports.
Thanks for chiming in!
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Number one reason is the wait to get your phone back can be a week or two weeks sometimes a month the program is good but I can't go that long without my phone
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
I do not have Black Tie but I heard that its pretty awful. At times they do not honor replacements.
Google it for more info.
I have Black Tie, but I gotta tell you: the whole "free loaner phone if yours has to be special ordered"? Count on rocking a crappy old Android or a BlackBerry for a little bit if your phone can't be initially just fixed....
Here's the rub: yours IS gonna have to be special ordered, if you need a replacement, no matter if your Best Buy has 500 new EVOs in stock: they won't let you have one of theirs. For me, for the times I had to use it, I waited about 2 weeks the first time (because it was "backordered", even though my Best Buy had plenty), and about 3 days the second.
Of course, you also are also DEFINITELY getting a refurb, count on that 100%.
*I still use it, like I said, but the guy at Best Buy won't tell you all these little "details", which, I think, is a bit shady.
Sent from my EVO using xda premium
I waited a month for a broken charger port on my OG Evo. Seemed like an eternity. Got it back and found that while they fixed the port, they blew out the light on the menu button (looked like it was missing a tooth) . Wasn't going to wait again with a beat up small lender phone.
Gave me a scratched and dented LG Optimus. Big ole scratch on the screen.
Sent from my Galaxy Nexus using XDA
Lol at the people that don't like brick and mortar stores its that that is hurting the economy why buy it somewhere and pay a little extra and take a little extra time n pay tax when u can order it online for cheaper ans not pay tax. However I heard awhile back they where or are trying to put laws in place for sales tax on online items.
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I actually just dropped sprints insurance and am going to straight up buy the black tie insurance for $170 for the 2 year protection. How sprint is Jacking up the price on everything you would be paying $264 for 2 years not including the $150-$200 deductible. Hell if I can save $100-$250 with BB with a refurbished phone and wait 2 weeks its worth it.
Sent from my PG86100 using xda premium
ZAGG has insurance as well. I think its 100$ for 2yrs and covers everything with a 100$ deductible. Might wanna look into that.
James
best buy also doesnt cover lost or stolen tho if you use mobile defense or sprint locator those arent a huge issue..
ckoadiyn Lol at the people that don't like brick and mortar stores its that that is hurting the economy why buy it somewhere and pay a little extra and take a little extra time n pay tax when u can order it online for cheaper ans not pay tax. However I heard awhile back they where or are trying to put laws in place for sales tax on online items.
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Click to collapse
yes cause buying online is different then buying in brick and mortar... the store actually makes more of a profit from online sales then store. and i paid taxes when i ordered from sprint tyvm.. the only thing being loss on online sales is taxes to the state but as someone who works in retail i can also tell you all the people using food stamps arent helping much either.. lord forbid they dont get their tax free soda chips and fat cakes
grrmisfit said:
best buy also doesnt cover lost or stolen tho if you use mobile defense or sprint locator those arent a huge issue..
yes cause buying online is different then buying in brick and mortar... the store actually makes more of a profit from online sales then store. and i paid taxes when i ordered from sprint tyvm.. the only thing being loss on online sales is taxes to the state but as someone who works in retail i can also tell you all the people using food stamps arent helping much either.. lord forbid they dont get their tax free soda chips and fat cakes
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Click to collapse
Lol that is probably true but I always get the impression most shop amazon etc n I know it is just state taxes but still. I don't have a problem with food stamps for those that use it correctly however many people don't use it correctly
ckoadiyn said:
Lol that is probably true but I always get the impression most shop amazon etc n I know it is just state taxes but still. I don't have a problem with food stamps for those that use it correctly however many people don't use it correctly
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Click to collapse
i use online cause its a convenience . i work over nights so i can shop while everything is closed and its usually cheaper cause they save on labor and other things a brick and mortar has to pay.. walk into a kmart.. have their website loaded and check prices, you will see that a lot of their stuff is more expensive in stores then online and they will not price match
grrmisfit said:
i use online cause its a convenience . i work over nights so i can shop while everything is closed and its usually cheaper cause they save on labor and other things a brick and mortar has to pay.. walk into a kmart.. have their website loaded and check prices, you will see that a lot of their stuff is more expensive in stores then online and they will not price match
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Click to collapse
Yeah and is rather pay extra to know that American people have a job even if it is a store and 5 extra dollars that's all im trying to say we have to many people to be cutting jobs and companies can pick up and leave over seas. Btw I agree 3rd sucks I work 12-8 am and it is hard a lot of.the time
But all and all price wise. BB is the cheapest if you don't mind waiting a couple days for a replacement refurbished phone and the fact they don't cover loss or theft. Anyone object?
Sent from my PG86100 using xda premium
xbmoyx said:
But all and all price wise. BB is the cheapest if you don't mind waiting a couple days for a replacement refurbished phone and the fact they don't cover loss or theft. Anyone object?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Nope however I am interested in zagg..
I use http://www.squaretrade.com - $119 for two years protection after tax and 10% discount (coupon code TENFTEN).
You still pay a $99 deductible, and no coverage for theft or loss....but it has great reviews which is comforting. And at about $5/month...much better deal.
Sent from my Evo4GLTE
I had the black tie protection and I'll tell you why it isn't so hot.
First, doesn't cover lost or stolen phones.
Second, loaner phones require a $150 deposit.
Third, when I used the insurance to fix a broken charging port, I sent the phone in on Jan 2nd. The phone came back unrepaired 3 times. I finally got a replacement phone the second week of February. Believe me, I would have gladly gave a hundred dollars for a replacement from sprint.
Learned my lesson on best buy protection.
Sent from my EVO using xda premium
ckoadiyn said:
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
Click to expand...
Click to collapse
The 4$ is still the same for service and repairs. However the replacement part of the TEP has gone up i believe.
And no the TEP will be raised for everyone but only in September if you sign up for TEP before july 17th.
stumblebum said:
I use http://www.squaretrade.com - $119 for two years protection after tax and 10% discount (coupon code TENFTEN).
You still pay a $99 deductible, and no coverage for theft or loss....but it has great reviews which is comforting. And at about $5/month...much better deal.
Sent from my Evo4GLTE
Click to expand...
Click to collapse
Do you get a brand new phone? Do they cover loss/theft?
Sent from my PG86100 using xda premium
newfireorange said:
Why not just pay $9.99 to get Best Buy Black Tie Protection?
No deductible.
Unlimited claims.
Free loaner phone if yours has to be special ordered.
Covers all physical damage except full water submersion.
Cancel any time free.
Those are the exact words I was told when buying my phone.
I got Black Tie.
Persuade me to cancel it so I can save money.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
ckoadiyn said:
Number one reason is the wait to get your phone back can be a week or two weeks sometimes a month the program is good but I can't go that long without my phone
Ask sprint about their options I think if you are just worried about cracked screens and stuff you can get protection through them for.that at like 4 bucks a month. If I am wrong someone interject. Reason I say 4 is I don't think the tep has raised yet and if u lock it in now it won't raise till you resign...
Click to expand...
Click to collapse
I work for Best Buy and am very familiar with the GSBTP plans (Geek Squad Black Tie Protection). What I am about to say is my own opinion and not that of Best Buy's.
That being said, I am going to give you an unbiased opinion on this because I see both sides to what you guys are saying. I bought my phone outright from BBY 2 days ago. Did I buy GSBTP? No, here is why: I like the lost or stolen option from Asurion/Sprint and I never had to use it until 2 weeks ago when someone stole my EVO 3D from my store. I tried remote locating it and all that crap and it didn't help. Paid the deductible through Asurion (should have been $100 but they told me $50) and got a replacement the next day.
As far as what GSBTP offers, yeah, it's not bad. But there are some things that need clarified in what has been said in this thread. The replacements now are all "Rapid Exchange", as in, you come into BBY and we fill out all the paperwork to get you a new phone. What happens is that the system then generates and order for a refurbished phone to be shipped that day while we send yours back to them at the same time. This means that you will get a new phone within 3 business days, not too bad.
However, the loaner phones are pretty crappy, as mentioned. But stores are suppose to charge you $50 for the loaner phone that gets returned back to you after you return it. They don't all do that, but they are supposed to, so keep that in mind that YMMV.
Everything else in the OP is right. BBY won't deny a claim unless you fully submerged it, nor would they even know that unless you told them. There is a girl at my store that literally drops and shatters her iPhone screen atleast 2 times a month and it's been happening for over a year now, never had an issue. Also, with GSPTB, you are entitled to a 1-time battery replacement on your phone as well which is awesome, but unfortunately doesn't apply to phones without removable batteries.
Hopefully this clarified things for you guys and gave you an idea of both sides to the GSBTP story
@-viperboy-
Thank you for the clarification.
~ I'm a fungi
Who is getting this with the note 2? Good idea or rip off? Let me know!
Sent from my DROID RAZR using xda app-developers app
I've gotten it. I swear by it. They sent me 7 brand new galaxy nexus before I finally just bought an s3, only paid $100 once
Sent from my Nexus 7 using Tapatalk 2
I'm planning on buying insurance through squaretrade or ensquared (whichever i get the best coupon code discount for)
It's less expensive and has a lower deductible.
wooties said:
I'm planning on buying insurance through squaretrade or ensquared (whichever i get the best coupon code discount for)
It's less expensive and has a lower deductible.
Click to expand...
Click to collapse
The downside to their insurance is once you make a claim, you will have to purchase another 2 year plan to be covered. But I've ready squaretrade policy is very good and most customer are very happy with how they deal with claims.
Ignore the above statement. It's completely wrong. I just called and you can make multiple claims on the policy.
wooties said:
I'm planning on buying insurance through squaretrade or ensquared (whichever i get the best coupon code discount for)
It's less expensive and has a lower deductible.
Click to expand...
Click to collapse
I'm very curious as to these two options. Which would you prefer? Ensquared is a little cheaper, however, coverage won't start until 30 days after the purchase of the protection plan?
Jennnyy said:
I'm very curious as to these two options. Which would you prefer? Ensquared is a little cheaper, however, coverage won't start until 30 days after the purchase of the protection plan?
Click to expand...
Click to collapse
To be honest, I'm still investigating which one as well.
I've got some info here: http://forum.xda-developers.com/showthread.php?t=1769729
And it's making me think about the Best Buy plan too. But so far, I'm leaning ensquared.
Edit: To clarify, what pulls me to Ensquared more is the lower price, coverage for lost/stolen and I believe they allow 3 claims through a 2 year period.
wooties said:
To be honest, I'm still investigating which one as well.
I've got some info here: http://forum.xda-developers.com/showthread.php?t=1769729
And it's making me think about the Best Buy plan too. But so far, I'm leaning ensquared.
Edit: To clarify, what pulls me to Ensquared more is the lower price, coverage for lost/stolen and I believe they allow 3 claims through a 2 year period.
Click to expand...
Click to collapse
Well, Ensquare's first claim is $75, but each subsequent claim is $100.
From their website: $75 deductible fee per claim
. All 2nd and 3rd claims carry a $25 additional deductible for admin charges. -Source: http://www.ensquared.com/catalog/phone-insurance/2-year-phone-insurance-smartphone
Also, you can get SquareTrade coverage for $99 on Amazon. So basically, the difference is just the first claim, the $24 difference.
EDIT: Opps, there's some more info about Ensquare's deductible:
A non-refundable thirty-five dollar ($35) deductible maintenance fee will be collected for each authorized claim for the Covered Product under one hundred and fifty dollars ($150). A non-refundable fifty dollar ($50) deductible maintenance fee will be collected for each authorized claim for the Covered Product valued between one hundred and fifty dollars ($150) and three hundred dollars ($300). A non-refundable seventy-five dollar ($75) deductible maintenance fee will be collected for each authorized claim for the Covered Product over three hundred dollars ($300) or any type of Personal Digital Assistants (PDAs). An additional twenty-five dollars ($25) maintenance fee will be charged to the Member for the second claim and third claim .
-Source: http://www.ensquared.com/2_Year_Phone_Insurance_Terms.htm
I can't find anything from SquareTrade that's something like that as well. As far as I know from what the sales rep told me, all claims have a $99 deductible.
I would have said ripoff had I not used it twice now. First time I didn't even have it until after I needed it. Just so happened my email invite came right after my gnex jumped off my motorcycle. A few scrapes, but they bothered me. Second time I went for a swim trying to launch my boat. Not a bad deal when you consider a $400-800 device price tag.
kdissef said:
Who is getting this with the note 2? Good idea or rip off? Let me know!
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
I got asurion for mine, its been good to me. I've gone from a DI 2 to a DGlobal 2 to a Droid 3 all replaced with out an extra fee.
Asurion is with verizon right? I ordered mine from walmart online. I assume I can still get Asurion and then if something happens, go to a verizon store and leave with a new phone. I assume with squaretrade I will have to use an old phone and it will take at least a week to get a new one? If not more with shipping each way.
Used asurion with my broken screen. Paid $130 deductible
from my Galaxy Note 2 using Tapatalk 2
Asurion is good. Just know that it doesn't cover malfunctions or phone issues.
GreystoneHD said:
I got asurion for mine, its been good to me. I've gone from a DI 2 to a DGlobal 2 to a Droid 3 all replaced with out an extra fee.
Click to expand...
Click to collapse
How did you get out of paying the deductible? I'm assuming that's what you meant by extra fee.
dawei213 said:
How did you get out of paying the deductible? I'm assuming that's what you meant by extra fee.
Click to expand...
Click to collapse
Well none had broken screens nor water damage. Never had to pay any deductible, all phones were replaced because of internal hardware issue as how VZW reps would put it on the claim
So i should do ensquared over asurion? What's the more reliable and less hassle option??
Sent from my DROID RAZR using xda app-developers app
kdissef said:
So i should do ensquared over asurion? What's the more reliable and less hassle option??
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
If you plan on purchasing your phone from VZW then I recommend asurion. I've been with VZW over 5 years and all my phones had asurion. Haven't had any problems dealing with them so far.
kdissef said:
So i should do ensquared over asurion? What's the more reliable and less hassle option??
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Asurion was pretty good, the deductible was pretty bad tho when the phone was like $400 and they wanted $200 lol
for assurian, If you already have the phone, unless you get an invite by email, I think you'll have to go to the store and they have to 'look at it'. Before I got my insurance online, I took it in and they saw it was already damaged and said, no. Also, no, you won't leave the store with a new phone, they will overnight a phone to you and you get a shipping package to send the old one back. Also, may get a refurb if you use your insurance
flaring afro said:
Asurion is with verizon right? I ordered mine from walmart online. I assume I can still get Asurion and then if something happens, go to a verizon store and leave with a new phone. I assume with squaretrade I will have to use an old phone and it will take at least a week to get a new one? If not more with shipping each way.
Click to expand...
Click to collapse
I think both my deductibles were $100, it might vary by device?
IamPro said:
Asurion was pretty good, the deductible was pretty bad tho when the phone was like $400 and they wanted $200 lol
Click to expand...
Click to collapse
I think am going to add a rider to my home insurance policy. Only costs about 30 bucks a year and will cover all of our computer devices. There is a 50 dollar deductible and I get a check to replace the device rather than the refurb I would get with asurion. I read this tip here on another thread and checked with my agent about what coverage they offered. Much cheaper than the other cell coverage plans, covers all of our devices, lower deductible, and no refurbished phones as replacement. Unless I am missing something it seems like a no brainer.
Sent from my ADR6400L using xda app-developers app
miss chris said:
I think am going to add a rider to my home insurance policy. Only costs about 30 bucks a year and will cover all of our computer devices. There is a 50 dollar deductible and I get a check to replace the device rather than the refurb I would get with asurion. I read this tip here on another thread and checked with my agent about what coverage they offered. Much cheaper than the other cell coverage plans, covers all of our devices, lower deductible, and no refurbished phones as replacement. Unless I am missing something it seems like a no brainer.
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
Won't a claim against your home insurance policy increase the rate, no matter how small the claim and payout would be?
Hello,
So I bought an HTC One last May at full price so I could use it abroad. I now want to replace it. What are my options here? Will T-Mobile give me credit if I return it to them? Or would I have to sell it and then buy a phone at full price again?
Crazysah
Crazysah said:
Hello,
So I bought an HTC One last May at full price so I could use it abroad. I now want to replace it. What are my options here? Will T-Mobile give me credit if I return it to them? Or would I have to sell it and then buy a phone at full price again?
Crazysah
Click to expand...
Click to collapse
Most likely: Sell the device and either buy a new one outright again - or use T-Mobile's EIP financing (and then sell the old one).
Out of curiosity; what are you looking to replace it with?
Crazysah said:
Hello,
So I bought an HTC One last May at full price so I could use it abroad. I now want to replace it. What are my options here? Will T-Mobile give me credit if I return it to them? Or would I have to sell it and then buy a phone at full price again?
Crazysah
Click to expand...
Click to collapse
How many days has it's been?
Buy law your under 14 exchange . They will charge you a $50 restocking fee.
Now of it's pass the 14days then some. Places won't do anything. Other will take it in of it's under 30days just charge more restocking.
Other then that sell it for a lost on eBay.
xile6 said:
How many days has it's been?
Buy law your under 14 exchange . They will charge you a $50 restocking fee.
Now of it's pass the 14days then some. Places won't do anything. Other will take it in of it's under 30days just charge more restocking.
Other then that sell it for a lost on eBay.
Click to expand...
Click to collapse
He said he bought it last May.
PhoenixPath said:
He said he bought it last May.
Click to expand...
Click to collapse
lol. I think it was late or i was half sleep when i read that.I did not see May.
In that case just buy another phone with tmobile trade in. ther give you around $200 for it.
Or try your luck on ebay i seen them go for around $380 ship.
just remember you gotta pay ebay, paypal and shipping fees.
xile6 said:
lol. I think it was late or i was half sleep when i read that.I did not see May.
In that case just buy another phone with tmobile trade in. ther give you around $200 for it.
Or try your luck on ebay i seen them go for around $380 ship.
just remember you gotta pay ebay, paypal and shipping fees.
Click to expand...
Click to collapse
Anything better than Ebay? I hate that site and going through all the hassle.
Any places I can trade it in for a value higher than $200?
Crazysah said:
Anything better than Ebay? I hate that site and going through all the hassle.
Any places I can trade it in for a value higher than $200?
Click to expand...
Click to collapse
You can try amazon bit I think it will be able the same.
I am just going to keep mines and buy a note 3 in a month and use the HTC one as a backup.
For some reason thos phone lost it value really fast.