HTC One - Camera Unable to Load Out of Box - T-Mobile HTC One (M7)

Just received my HTC One today and discovered the camera will not load. Unable to load camera is the message. I've read other HTC phones have had this issue. Not certain if it is hardware or software but I've tried several things to attempt to remedy this.
Cleared the Camera app of the cache and data.
Installed a 3rd party Camera App which did not load the camera either.
Rebooted several times.
Not sure what else to try.
help!

exchange it. i havent heard of anyone having that problem

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people force close

Every time I try and run the people application it force closes. This means trying to call some one I not got in my recent contacts is impossible. Anyone else had this issue? Cheers
This seems to be fixed by killing all processes in a task manager. Which seems off as a restart did not help.
I had the same problem when I first copied my contacts across to the new HTC Hero using Funambol. After some miserable hours with the new machine I decided that it was some corruption in the contact data causing the problem. So I did a factory reset to get rid of them again and it was fine again.
Then I read the manual and discovered HTC Sync this copied the same contacts across direct from Outlook and I have never seen the problem again - 1 month happy Hero using since then.

[Q] Camera, playing music, etc

Hello.
I've had my Motorola [Electrify] for about a year now, and a few months after getting it, started having problems with the camera, playing music, and not receiving notification sounds. For the camera, I it would look as though it was starting, and then go back to the home screen with a flash saying "Camera cannot initialize." (or something to that effect.) When I would try to play music, it would stop and say "Sorry, the play does not support this type of audio format." It was MP3. And I would sometimes not receive notification sounds. I have been researching and battling this issue for months when suddenly yesterday, I read that for people whose camera wouldnt work, they went into the main settings and clear data for the camera, and the gallery. It worked. Camera worked and so did playing mp3s. Well, today it started not working again. This time I only cleared data for the gallery, and again everything worked like it should. I did root the phone several months ago, using Photon Torpedo. First, I wonder if using that method, if I may have messed something up. Anyone hear of this sort of thing? But then again, I am sure I had problems with this before I rooted. Second, I wonder if anyone knows a specific correlation between malfunctions and the gallery app. Third, would freezing the gallery app with Titanium Backup cripple functionality of the phone/media, and would it work to keep these malfunctions from happening?
Sorry for being long winded, but hoping I'm on to something here.
Thank you.
I posted that a few days ago, but in a different forum, (wrong phone forum) but now today I find out that clearing data in gallery was only a temporary fix, as today it did not work. This is the second or third time I thought I found a connection, but was wrong. Does anyone else have this problem and come up with an actual fix? For the life of me, I cannot figure out what the root cause of this problem is. Thank you.
I haven't heard of it. Have you tried a factory reset?
Sent from my Amazon Kindle Fire using xda premium
Wifes photon doing exactly same thing. what apps you have installed. maybe we can narrow it down. I did a factory reset, flashed a different rom, then installed all her apps back on. worked correctly for 3 days then no notification sounds, camera wont open and can t veiw videos on facebook or youtube. reboot the phone and all is well for a few days then the problem comes back.

[Q] HTC M8 Camera Crashing and not working

Love this phone more than anything, but after fiddling around with it on the first day the camera app is no longer working. It worked initially for a few minutes then it would freeze up and crash all together. And no I do not have the Last Pass app that people say is causing the crash. I did a factory reset and its still not working. I assumed it was a software issue, but even after rooting and flashing a custom rom it's still not working. Probably going to contact HTC tomorrow, but was wondering if anyone else was having issues with the camera?
It's LastPass
I had the same problem.. If you have last pass installed. Launch it... go to preferences and disable auto fill apps
I'm having the same problem, and I do not have Lastpass. So please don't be useless and say it is that app. I do not have other apps installed to manage passwords, but whatever Android software is native to ATT does a good job at remembering passwords...
Somewhere else on the interweb someone said Line could be a culprit. Anyone???
teh_admiral said:
I'm having the same problem, and I do not have Lastpass. So please don't be useless and say it is that app. I do not have other apps installed to manage passwords, but whatever Android software is native to ATT does a good job at remembering passwords...
Somewhere else on the interweb someone said Line could be a culprit. Anyone???
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Have you tried factory reset and/or Safe Mode? Those would eliminate the possibility that a 3rd party app is the culprit.
If those still don't solve the issue, I would recommend running the RUU. RUU will return all software to the stock image. So if the problem persists after RUU, I would tend to believe its a hardware issue.
I'm assuming you are running a stock device, but you haven't given that info. The problem with jumping onto an existing thread and saying "I have the same issue" is that the OP may/or may not have the exact same conditions as you (which is almost always not the case). And if you don't tell us the specifics, it makes it hard for us to help. For instance, the OP stated he tried factory reset, plus root and a custom ROMs (with no success) and we don't know if you did the same or not.

[Q] Can't Switch Between Front and Back Camera on HTC First

So, when I first got my HTC First, everything was working just fine, specifically the camera. But a while ago my camera stopped showing the button to switch between the front and back camera. I've Googled my life away trying to find a fix for this, only finding results for the HTC One M8. I've tried clearing the cache for the camera app (though there is no 'Camera' app, it just says 'Gallery' when I open the camera's app details.) Has anyone else experienced this, or come up with any fixes for it? By the way i'm rooted on stock Jelly Bean 4.1.2 ROM and CWM Recovery if any of that helps. Though, this problem started long before I rooted my device.
Tried another camera app?
I have, i've tried a couple other camera apps, but recently I decided to clean up some space. Then I rebooted my device and it seems to work now, though it still goes out every once in a while. It seems like it was just a matter of space available on my internal SD for some reason. My best guess is it's a RAM issue.

Anyone having Instagram force closing?

When using the front facing camera for video, the app will record while pressing the button and as soon as I let go, it force closes. Once I re-open the app and go to the next page to play the video, it's upside down.
I have gone to extreme measures and completely wiped the phone and re-installed Instagram and it does the same thing. It doesn't seem to be a conflicting app issue at this point so I'm wondering if anyone else has this issue? Thanks.
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
mpapple10 said:
I had every app the used the camera (Amazon, facebook, snapchat, instagram, camera, etc) force close on my. I replaced my phone through T-Mobile after they thought it was defective since performing a factory reset did not do anything to correct the issue
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Click to collapse
Did you get the new one? How's it working? Mine is T-Mo too. Out of curiosity, was yours a pre-order and what color was it? Want to see if there's any trend.
Mine was a black preorder. The new one comes today. I'm hoping it just works. I've read a few reports here and Reddit about camera issues so hopefully its isolated to only a few units. Seems like most of the people on here like the phone and its working for them.
I'm in the process of downloading the stock firmware and reflashing to see if that works. I'll update when complete.
I tried to Odin with the firmware I found out there and the latest version of Odin. I got to the the part where Odin said passed, then phone went to update and aborted. So I did another factory reset and now it seems fine. Slowly installing apps to eliminate conflicts...let's see what happens.
My new one was just delivered. I was going to try to smart switch again tonight. If that does not work I might skip this upgrade.
With the replacement (new) S9+ i received yesterday I have not had this issue yet. I've only been using the phone for about 12 hours so far.
After the factory reset from the update menu (power button+volume up+Bixby) instead of the one in the pull down tools menu, I'm all good.
Now I can go back to making annoying Instagram posts. ?

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