Hello guys,
I'm a noob, and this is my first thread and the reason why I'm here are my problems with my HTC Desire X.
I already read the rules and I was searching for a similar thread, but I did not found anything. I was reading a lot of threads here, but I decided to open a new one.
The problem:
I have this Desire X for 5 monts (CID: HTC_032) and it was working great until two weeks ago. Two weeks ago, I got the update for Jelly Bean 4.1.1 (software num: 2.20.401.5). After the installation, the phone continue working great, but after 5-6 days, the problems begun.
Now the phone is not usable, in sense that the keyboard is useless, so If I try to type something, the middle row of the keyboard is untouchable, if I try to touch A, either I get Q or Z. Also if I try to touch some icons on the main screen in that area its not registered ( I need to press 4-5 times so the app is activated )
I have tried to do a factory reset many times and the phone after some of the resets is working great for some hours, and then is getting jerky again..I assume that some memory is filled after a while and the phone is not usable..
I was reading for installing the stock ICS, but I'm not sure if that will solve the problem. I mean, is there anyone else that has this problem or maybe you guys already identified this problem. I'm little bit sceptic that this might be a hardware problem, or it is a software one?
I would appreciate if you help me identify and solve the problem
worm_89 said:
Hello guys,
I'm a noob, and this is my first thread and the reason why I'm here are my problems with my HTC Desire X.
I already read the rules and I was searching for a similar thread, but I did not found anything. I was reading a lot of threads here, but I decided to open a new one.
The problem:
I have this Desire X for 5 monts (CID: HTC_032) and it was working great until two weeks ago. Two weeks ago, I got the update for Jelly Bean 4.1.1 (software num: 2.20.401.5). After the installation, the phone continue working great, but after 5-6 days, the problems begun.
Now the phone is not usable, in sense that the keyboard is useless, so If I try to type something, the middle row of the keyboard is untouchable, if I try to touch A, either I get Q or Z. Also if I try to touch some icons on the main screen in that area its not registered ( I need to press 4-5 times so the app is activated )
I have tried to do a factory reset many times and the phone after some of the resets is working great for some hours, and then is getting jerky again..I assume that some memory is filled after a while and the phone is not usable..
I was reading for installing the stock ICS, but I'm not sure if that will solve the problem. I mean, is there anyone else that has this problem or maybe you guys already identified this problem. I'm little bit sceptic that this might be a hardware problem, or it is a software one?
I would appreciate if you help me identify and solve the problem
Click to expand...
Click to collapse
Reading your post, it seems like a faulty digitizer, which only HTC can replace. Have you ever installed custom roms? If not, get it to HTC as quickly as possible.
ShadowCodeGaming said:
Reading your post, it seems like a faulty digitizer, which only HTC can replace. Have you ever installed custom roms? If not, get it to HTC as quickly as possible.
Click to expand...
Click to collapse
Thanks for your post..I have only installed the update via the legal Software Update button, nothing else..
So, it is a hardware problem, like I was thinking..but I'm confused why it was working nice before two weeks and now suddenly start doing this stuffs..
Anyway probably I would take it to a service, because it is still under warranty and I would be happy if I get a new one..
worm_89 said:
Thanks for your post..I have only installed the update via the legal Software Update button, nothing else..
So, it is a hardware problem, like I was thinking..but I'm confused why it was working nice before two weeks and now suddenly start doing this stuffs..
Anyway probably I would take it to a service, because it is still under warranty and I would be happy if I get a new one..
Click to expand...
Click to collapse
Hardware can randomly fail. I've had many phones work one day and the next day they would refuse to work. I'd say get it to service center as quickly as possible before the entire digitizer fails.
Related
Hey!
I've noticed that in a few applications (or settings) i have issues with my touch-input. This is e.g when changing the default ringtone i can't just tap "ok" but have to press the "ok" button from the side with my whole finger, otherwise it won't be regocnised. Sometimes when using the keyboard, the buttons on the right side are very hard to use. That would be the "p" "l" and "backspace". Have anyone else had this problem? The weird thing is that sometimes it works perfect, but sometimes it's just a pain in the ass to get things done?
I think sometimes the touch screen can just not work properly, just luck of the draw I guess.
Has yours always been like this or is it a recent change? I am assuming its always been like this.
if it has then its a hardware failure (most likely) and will need to go back under warranty for repair.
If its a new change, then what has happened to cause it? Could just be a new rom or something causing the calibration to be off.
It hasn't always been like this. Lately it has begun to screw with me. And i don't think it has anything to do with luck, since it's always the same programs that do this. e.g. changing ringtone, accepting the google maps license on first run etc.
One could think this is a hardware failure, that's what i thought at first, but the strange thing is, that the same "area" on the screen works prefectly in other applications. I've tried several roms, but they all act like this. Perhaps I should install the stock rom and try with that.
I have a similar issue, and even more, sometimes once I am pressing the screen, the keys are starting to "dance" like the hero is trying to think which button to choose, by itself, and I am watching it, and smiling :-(
I've had it since SenseHero 1.5 and others as well. I just reinstalled the official htc rom and calibrated again the screen... but I am afraid the issue is still there, though less frequent...
Next week at the doorsteps of Orange I guess
Possibly is lag related?
Maybe the phones memory management is not working very well on the ROM you have installed and is causing large amounts of lag that the phone is interpreting touches (or not touches).
Lennyuk said:
Possibly is lag related?
Maybe the phones memory management is not working very well on the ROM you have installed and is causing large amounts of lag that the phone is interpreting touches (or not touches).
Click to expand...
Click to collapse
Possible, But with all the speed tweaks, task killer and stuff, maybe even the overclock widget that I started to use only after this issue appeared... don't know, have no idea how to solve it.
Now it is like beginning, with official htc rom, no additional apps installed neither contacts, and still, I have this issue.
Suggestion?
Got the exact same problem.
Almost exclusively buttons on the bottom of the screen and as you already said the right part of the keyboard (especially the goddamn backspace drives me nuts sometimes!).
It hasn't always been like this, started somewhen after flashing more than just Modaco I think.. And the severity varies a lot, sometimes I got barely any issues and then again I can't even finish an sms. Unnerving.
At htcpedia someone who obviously has the same problem pm'ed me his solution:
Your Problem with Screen
I had to wipe everything of.... installed the WWE original ROM, then re-root the phone and now working with Modacco 3.1, seems to be working ok now....think the problem was with LOX latest ROM.
Click to expand...
Click to collapse
I think - not sure - it startet with some lox rom for me too. Do you remember which Rom you were using when this first occured?
Well anyway, might give it a try.
I haven't tried it yet for 3 reasons:
1 - the link for the german version of the original firmware is down
2 - i don't have a windows computer, so the .exe is pretty much useless for me
3 - I'm way too lazy as currently it's not that bad
same problem
hye there, I seldomly post here..
But i got the same problem before... keyboard dances, hard to click OK... could not finish a sms without swearing F*** F***..
yep, its a hardware problem.. maybe its bcoz of the shape of the hero making its touch screen easily damage.. Not sure though..
flashed so many roms, to try to fix this problem.. thought it was a software issue.. but.... nothing..
went to HTC care centre.. and changed the touch screen (warranty, had to revert everything to stock) and now...
Good as New with Villain 3.4
hope this helps...
Oh thx guys. "Happy" not to be the only one with this issue. For starters I'll try the solution with the original rom. I think I still have some version of windows installed on one of my harddrives. If it don't work I'll have the screen changed. I'll report soon.
rehet said:
hye there, I seldomly post here..
But i got the same problem before... keyboard dances, hard to click OK... could not finish a sms without swearing F*** F***..
yep, its a hardware problem.. maybe its bcoz of the shape of the hero making its touch screen easily damage.. Not sure though..
flashed so many roms, to try to fix this problem.. thought it was a software issue.. but.... nothing..
went to HTC care centre.. and changed the touch screen (warranty, had to revert everything to stock) and now...
Good as New with Villain 3.4
hope this helps...
Click to expand...
Click to collapse
When you revert to stock Rom, do you need to reinstall a stock recovery as well? or is it automatic? because I reverted and when I try to boot into recovery with "power + home" I get a kind of error: the symbol of a triangle with an exclamation mark in it, and a phone symbol lies down beneath it.
Is there another way to go into recovery? or is it not installed actually? (I went back to the official RUU from htc site).
Thanks for the help.
Ok, I've just tried the solution with the stock rom. As a matter of fact, it does fix the keyboard-issues. However, some of the other random touch-input-issues still persist. I can't really see how this could be hardwarebased, since the same area on the screen works in other applications just fine.
The official rom from HTC completly restores your phone as it was when you got it. You'll have to install your custom recovery again, as you did the first time.
I had a similar issue.
A fix for this: VillainROM6.1-Full-signed.
Now, keyboard its ok.
Try it.
First off: Let me clarify that I searched the forums but could not find any thread that described my problem. If this has already been answered, please help me close this thread.
I'd been running the Desire V5 Android build with Jul 23rd zImage for a while now without any problems.
I recently started having lag, slowdown and non-responsive touchscreen (I'd have to wake my device many times before it started responding). Last evening, it stopped responding completely. I pulled the battery and booted back to Windows, only to see that that touchscreen wasn't working even there!
Worried, I flashed the shipped ROM for my T-Mo HD2 - no SPL (RUU_Leo_1_5_TMOUS_2.10.531.1_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship) and the touchscreen started working again.
I thought everything was fine and started Android, and found that the touchscreen stopped working.
Now, even reflashing the shipped ROM doesn't seem to do anything.
What can I do? Should I do a Task <what>? Has anyone seen/had this problem before? I'm hoping it isn't defective hardware.
Ok, got it working
Ok, I got it working again.
1. I did a Task 29 using (http://forum.xda-developers.com/showthread.php?t=644781&highlight=Task29, ShaDrac's repack).
2. Flashed a ROM (I used the T-Mobile stock ROM, but I guess anything else would have worked too).
Hope this helps if someone else faces the same problem!
I wonder why this happened, though.
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
lonelykatana said:
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
Click to expand...
Click to collapse
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
ananthb said:
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
Click to expand...
Click to collapse
I have the same problem. Right now, I think it's the hardware. Just sat down the other day with my HD2 in my pocket. Maybe it has been bent or something like that. I don't know....
the same thing is happening to me..at first if i locked my phone and the screen wudnt respond..now it wont respond at all..i tried flashing it..still not working!!..has to be something with android..i installed a new android build the day b4....or the new cookies home tab replacement...i installed that too...dont kno wat to do now...
I have had the same exact problem.. the touchscreen stopped working when my friends and some chicks were taking pic (EMBARASSING ) ).. and i even tried it on windows mobile, didnt work. tried that yellowish button in the back of the phone to reset it.. nothing happened.. so i plugged in my phone to charge up (IN WINDOWS since i couldnt boot into android.) It was charging the whole night, and when i woke up the issue is gone, havent had it at all after that.
i am almost positive its hardware; you all are describing the same exact problem i had a month back. i finally had enough and called htc, found out the phones are warrantied for a year and sent it in for repairs. took about 3 weeks and my phone was back, 100% fixed and cost me nothing out of pocket (well except the cost of shipping the phone to them). instead of fighting it, call htc......i was so glad when i got this problem fixed it was so damn annoying! good luck all
Thread moved to Q&A.
I had the same problem a few months back. It is certainly hardware. I had this problem before android was available on our hd2's. I task29'd it, flashed to stock rom, and reverted to stock spl. Nothing fixed it so I had to send it back to T-Mobile.
Sent from my HTC HD2 using XDA App
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Click to expand...
Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
Click to expand...
Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
Click to expand...
Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....
Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
moneecuh said:
Hey guys, this is my first post on XDA as I'm usually lurking or keeping up with updates. I've searched many forums for an answer to my problem but it does not seem that anyone has had the same issue.
Anyway, lately I've run into the problem of an unresponsive touchscreen. I can't even unlock my phone! Two nights ago I made three consecutive calls and about ten minutes later I couldn't unlock my phone.
In order to correct this problem, I first took off the screen protector to no avail. I was running CM7, flashed a sense ROM, flashed my backup of the stock ROM, went back to stock with S-ON, pulled the battery a bunch of times, completely wiped, removed the SD card, Soft & hard reset at a VZW store. Nothing.
Took it with me to school today, powered it on and before it completely loaded I was able to unlock it by chance, skipped the setup and it was working fine all day. I was hella overjoyed... until it did it again tonight. D: I so want it to be OS issues rather than hardware because I don't want to wait two days to get a 'reconditioned' TB from VZW.
HALP! Please? Thanks, guys for even looking!
MP
P.S. I do apologize if I did not follow proper procedure to post or posted in the wrong subforum. S:
I'm frustrated and sitting around with an unrooted TB, ohnoes. (Although the screen looks sexy as hell without a screen protector.)
Click to expand...
Click to collapse
sounds like it could be a digitizer(hardware related) issue. on the plus side, you can pickup a new digitizer pretty cheap... downside though is you'd have to open up the phone to replace it. it's not that hard to do and there's videos online showing you how to.. you'd just have to be comfortable i suppose.
i'd just fix it rather then going the refurbished route considering that god know's what was wrong with it before it became "refurbished" not to mention you have no idea how much use the phone had been put through and how much life it has left.
well,
With due respect, i would let all of u guys to know that i have been suffering from touch problem with xperia neo MT15i. the problem is that when i want to unlock my phone with slide lock than the touch does not response properly! i mean i need to slide the lock for several time through my thumb. is not it bothering? despite it , whenever i can manage to unlock my phone by sliding over, initially the touch does not respond smoothly! suppose, whenever i go to the apps drawer instantly after unlocking, the app or game start while i try to slide over to go to the next apps drawer! that means on which app or game my thumb touches for sliding and going in next page, my phones receives that i wanted to stat the game or app! please help me! please!!!!!!! please response my sms!!! i ardently request to all the XDA guys!!!
well, i need to add some xtra info. regarding my problem, that i have rooted my phone several times through flash tool and stock rom with locked boot loader! i have never suffered from touch problem in before! recently i have been! i also wanna mention that, the problem arose suddenly! one day i wake up from bed and my phone was behind me! so i guess that my phone display have been strongly pressured through my arm or something else!!!!!!!!!!!!!!!!! so please help me considering all the issues!!!!!!!!!!!!!! android version: ics 4.0.4,build number: 4.1.B.0.587,kernel: 2.6.32.9-perf!!!!!!!!
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Oli0909 said:
Just want to say that same thing is happening to me last few weeks with same phone. Thing is, it didn't worked worse and worse, but it just worked well one day, and the other day it was terrible, and it still works equally terrible. I never rooted or flashed my phone and never sleeped on it so I think that's not the problem.
Hope you can help us..
Click to expand...
Click to collapse
i think u are supposed to flash ur ROM using flash tool! bout for doing these u need to downolad ftf. file from the ROM section and flashtool software also! its very easy to flash ur phone!!!!! i hope problem will be solved!!!!! dont forget to back up ur files before flashing!!!!!!!
Same here
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
touch problem
Samith_LK said:
Hey, I'm having the same issue with my Xperia Neo (MT15i). :crying:
My phone is nearly 2 years old. I have used Gingerbread, then ICS, Jelly Bean (Rooted-Cyanagenmod). I had no issue with the touch screen earlier. Since the phone performs bit slow on advanced android versions I decided to install Gingerbread again to make it faster.
From the day I installed GB again, I'm having this issue.
Gotta swipe about 4 times to answer or reject a call. (Even I do press power button to off the screen, then power button again only then swipe works)
Swipe about 4 times to unlock the screen.
Try the pattern about 4 times.
I believe it's a software issue. If it's a hardware issue touch screen should not be working at all right? The thing is, it only malfunctions like that for the first 4~5 touches when the screen turned on. After that the whole touch screen works perfectly.
I was using my phone rooted for a long time without any issue. This started when I tried to flash gingerbread again in last month. I flashed another gingerbread tft, but the problem still remains.
Today I flashed the kernel to FusioN v5.5 and installed MIUI 5, still the issue is there...
Click to expand...
Click to collapse
i am totally confused bro what to do!!! on a very day i went to a hardware technicians shop to solve the problem!! they said it may be hardware problem but did not say surely!!!!!!! i am looking forward a kind help from any expert of this forum!!!!!!!!!!!!!!
I'm having the same.i have tried anything but still same issue.
Hello people!
I had the same problem when 2 of my friends tried to pull the phone vigorously! -_-
I had to swipe 4-5 to get it to respond and the screen would act weird for another couple of seconds! -_-
Tried Factory Reset etc but still no use!
So I took it to the service center and they said it could be the digitizer(screen) problem but not sure, and that it would cost 4k for that!
Fortunately I had another problem with the sound setting on my phone so I gave it back to them to solve that at least. They flashed the phone with latest ftf(some GB ftf at the time) and gave back the phone saying they couldn't solve the sound issue.
BUT to my surprise/luck my screen prob was fixed! And I dint pay them a single pie!
So I think y'all should try flashing the Stock ftf, preferably ICS 4.1.B.0.587 and its Kernel
Here is the link - http://forum.xda-developers.com/showthread.php?t=1952333
I hope it works for y'all! All the best!
P.S - I'm now running Super Jelly Bean 8.0 on SuperFusionNeoKK Kernel