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I am getting a strange problem with audio.
I am on Mik's 6.5.7 and Franco's v19.1,everything was working fine now suddenly there is no audio from my phone,none whatsover, while calls,music player,rings etc.
I even tried headphones they didn't work either
Now I am back on Stock Froyo 2.2,I believe this is hardware,has anyone experienced this issue before?
Any other suggestions?
sam.bagga said:
I am getting a strange problem with audio.
I am on Mik's 6.5.7 and Franco's v19.1,everything was working fine now suddenly there is no audio from my phone,none whatsover, while calls,music player,rings etc.
I even tried headphones they didn't work either
Now I am back on Stock Froyo 2.2,I believe this is hardware,has anyone experienced this issue before?
Any other suggestions?
Click to expand...
Click to collapse
And on stock ROM, does your sound work? It could be HW problem. But, have you been doing something unusual with your phone in thath "suddenly" time?
No on stock too it doesn't,there was one occasion though on stock to everything came back to life now again no audio(moved to Stock so I can take it too Service Centre)
If you try to take it to Repair-centre, you have nothing to lose. Thats worth of trying.
Thanks will do this and report what exactly is the problem,though audio is working again strangely,now I am sure it is h/w related
Update
Just went to Service Centre,they changed whole speaker set,but again no audio.
So finally he just said motherboard gone bad and will have to be replaced and said will take 2-3 days.
Does anyone think it really was the motherboard as everything else worked fine and audio came and went?
Also what can actually be reason for this(some water entered through speaker grill(it never did as per me but maybe some sweat or in rain a drop possiblity) or due to overclocking speaker went bad or due to extremely loud audio in mik's CM7 during call)
I will like to take advice from someone who might have experienced this or know something on hardware, so I don't repeat the same act.
I would now be damn scared to try custom ROM,but really the stock feels lousy in front of CM's,so please advice.
Phone Repaired
Well service centre replaced motherboard and sound is back permanently.
Though they didn't know what the problem was,anyone can guess real reason for that.
Now I am damn scared to try CM 7.1 again as it had loud volume could that have been the cause?
our phone has background hissing always present y
Hi...
I have had my new Samsung Galaxy S3 for about 2 weeks, upgrading from the Samsung Europa, and I need to know if this is a known problem or there is something wrong with my phone.
I have had nothing but problems with playing music on my phone since I got it--which is one of my most primary uses for my phone. From the beginning it skipped during songs repeatedly (which I know aren't corrupt as they were and still do work perfectly fine on my Europa, which I never had any problems with), at first, I googled it, and tried turning off wifi when I listened to music and very briefly it improved. But quickly it started skipping again, and has only got worse, now, not only does it skip, it actually stops partway through every song and won't play the whole song. It sometimes plays a song and then stops even though it hasn't gotten to the end of a playlist. Now, I noticed that even playing Bejeweled, which has a very simple and repetitive soundtrack, it stutters on the soundtrack as well. I got so frustrated this morning because I couldn't listen to a full song without it stopping and refusing to re-start that I took my SDcard out and used my old Europa instead--which again, was just fine.
Is this a known problem with the S3? Did I get a lemon? I do not understand why a brand new phone should not be able to do something that my year and a half old and much less powerful Europa could do perfectly. I don't really want to try downloading a variety of other music players because I have been burned by "lemon" electronics products before, and that is basically like putting a bandaid on a wound and pretending it isn't there, when something clearly isn't working right. Any suggestions? Is this normal? Do I return it or is there something else I could try (that is not a band-aid solution).
I could be missing something as it is a new phone... I'm not new to Android or Samsung, but that does not mean I know all the ins and outs of the S3 either. I did see something about powersaving mode, and it is not on that.
Thanks very much for any help or advice you could give me, and please, if you have an S3 and you do not have this problem, let me know as well. Much appreciated!
Hi,
I just wanted to post that I'm also having this issue. It just started about 3 weeks or so ago while I was driving. I thought maybe it was because I was hitting bumps on the road or something but it also happened while listening at home. But it doesn't happen all the time which is why I can't pinpoint what the cause may be.
I downloaded the free trial of WinAmp and it worked ok for a little while but then it started doing it there too-not as frequent as the stock player but it did happen.
Anyway I'm hoping someone else might be able to help.
itsmygalaxy said:
Hi...
I have had my new Samsung Galaxy S3 for about 2 weeks, upgrading from the Samsung Europa, and I need to know if this is a known problem or there is something wrong with my phone.
I have had nothing but problems with playing music on my phone since I got it--which is one of my most primary uses for my phone. From the beginning it skipped during songs repeatedly (which I know aren't corrupt as they were and still do work perfectly fine on my Europa, which I never had any problems with), at first, I googled it, and tried turning off wifi when I listened to music and very briefly it improved. But quickly it started skipping again, and has only got worse, now, not only does it skip, it actually stops partway through every song and won't play the whole song. It sometimes plays a song and then stops even though it hasn't gotten to the end of a playlist. Now, I noticed that even playing Bejeweled, which has a very simple and repetitive soundtrack, it stutters on the soundtrack as well. I got so frustrated this morning because I couldn't listen to a full song without it stopping and refusing to re-start that I took my SDcard out and used my old Europa instead--which again, was just fine.
Is this a known problem with the S3? Did I get a lemon? I do not understand why a brand new phone should not be able to do something that my year and a half old and much less powerful Europa could do perfectly. I don't really want to try downloading a variety of other music players because I have been burned by "lemon" electronics products before, and that is basically like putting a bandaid on a wound and pretending it isn't there, when something clearly isn't working right. Any suggestions? Is this normal? Do I return it or is there something else I could try (that is not a band-aid solution).
I could be missing something as it is a new phone... I'm not new to Android or Samsung, but that does not mean I know all the ins and outs of the S3 either. I did see something about powersaving mode, and it is not on that.
Thanks very much for any help or advice you could give me, and please, if you have an S3 and you do not have this problem, let me know as well. Much appreciated!
Click to expand...
Click to collapse
Try unmounting and re-mounting your SD card.
It may be an audio buffer issue, in which case try power amp, you can tweak the audio buffer size, and it has shown sound quality and features....free trial version on the market too.
skip mucis
Yeah I had that problem with a different android phone my HTC Thunderbolt. It tends to happen when I have the phone close to me. I can be wrong but I think it could be from the energy we throw off. I know it is silly but thats my opinion. I think it may be because of the way it is built. I never had that problem with any iPhone but only to android. The iPhone is is made of glass and most Android made out of plastic. If you fix your problem let me know. I like android phone and would like to know if it could be fixed.
hahaha
Panacea to audio skipping issues
I've had this issue ever since I bought the S3 (E210s).The only solution that I could find is via root. Root your phone, flash Siyah kernal and install CPU Governor app, and then just set the governor to OnDemand. That worked for me! Would probably do it for you too.
Ok, i'm sure i'm not the only one having this issue. I'm stock and currently on the latest OTA and for some reason my phone likes to reset itself to max volume. I can almost always reproduce it with having headphones plugged in, playing a a song and when i open my dialer, it goes max volume. Its a persistent issue and i was wondering if anyone has had these similar issues and or possible knows of a fix? if its a known bug, then i guess i'll have to find a work around till another update is released . At the moment, i'm using Audio Manager to keep the volumes from changing again. I tried to recreate the issue again with the above process and it sounded like it was about to jump up then came back down so its working for now...just wish it worked properly is all. Anyone with this happening to them too?
Update: Ok, so i'm noticing when i start to have issues...i have my headphones plugged in and the beats app shows a notification...but beats is off when i check settings... possibility?
Update 2: Turning off beats and trying to recreate the issue no longer happens. guess its beats after all. guess i'll run without it for now. if its just me having issues and not anyone else, i'd appreciate hearing it from you guys to know what my next step should be thanks again guys!
Update 3: Damn it...went in with high hopes....still went to max volume when i went into the dialer....just didnt make my ears bleed since beats was off... i'm out of ideas...i wait for your responses....
Update 4: So i have not been able to stop looking for information and i found some other posts that helped. Alot of people were having issues with Tango. No problems now after uninstall! Hope this helps anyone that was having issues. Sorry if this was annoying >.< Now i know... (if it helped you, at least some good came out of it)
I've had the same issue on both mine and my wife's DNAs. We haven't used headphones with them though, so I don't think that's the problem. I have searched all over the net for tips and this is the first one that seems to work. Thanks!
yup...
I'm experiencing the same problem... Know what you mean about making your ears bleed. I use beats by Dre ear buds. Happened on my first DNA more frequently. I had it replaced after it was stolen. Didn't happen on the new one for weeks, thought I was in the clear. Will try uninstalling tango...
I would believe the idea about Tango. I used to have this problem all the time. I don't have Tango now and I haven't had the problem in a long time. Never knew or thought about Tango being the culprit. Thanks I will never go back and download it now.
Alright, so I recently decided to upgrade my AT&T HTC ONE X+'s firmware to the latest 1.19.502.1 update. Ever since I got this phone, I've never really been 100% happy with it, so as soon as I saw an official update being rolled out I jumped at the chance! I re-flashed the original recovery, re-locked the bootloader and ran the HTC RUU pc executable, effectively putting my phone in a 100% stock state and fully updated.
So far I can say that the phone experiences less general app crashes than before. The Bluetooth Call audio quality issue is 100% fixed. It would also seem like the Google contacts syncing issue is gone too. AT&T Address Book app now works (I don't like it, I don't actively use it, but at least now it's a functioning app). And Power management & Battery life seemed to have improved ever so slightly.
On the other hand, the phone does seem a bit slower (apps take longer to load, some phone functions take a little bit longer to react, stuff like that). The distorted streaming via Bluetooth (A2DP) bug (not the same issue as the call audio) is still un-addressed. I've always experienced random Bluetooth connection interruptions, and with the update this hasn't changed. Another thing I was hopeful they would fix with the update and they didn't is the Automatic Time Zone option in the Date & Time settings menu (It will often not recognize my time zone - GMT -4:00 - forcing me to set it manually... no big deal, but still a bug none the less). There were no GUI/UI changes or improvements whatsoever. Also, I like to use Nova Launcher Prime, and for whatever reason I've found myself pressing the "back" button to exit some apps and it would return me to the Sense home instead of the Nova Launcher home (which is set as my default launcher). That last one is no big deal, but thought I should mention it just in case.
What about you guys? What has been your experience with it? Did you update OTA or through the RUU? Share your experiences here!
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
I hear ya!
djgh said:
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
Click to expand...
Click to collapse
You can try to contact HTC directly, but from what I've read around in the forums, they aren't much help. Allow me to suggest you try running the RUU on your phone (you can download it from http://www.htc.com/us/support/news.aspx?p_id=529&p_name=htc-one-x-plus-att ). It'll fully wipe it, so make a backup of all your important stuff (contacts if they aren't cloud synced, pictures, Angry Birds scores, etc) and then run the RUU. After the initial setup, re-download/install all your main apps and see how that goes. If you do get to do this, please post here if there was a difference in your phone's behavior. (Hope that helps)
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
pazzo02 said:
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
Click to expand...
Click to collapse
The problem is still there with poweramp. It is a bitpool setting for connection between the phone and BT speaker devices. Some people just don't hear it even though it is there. I have a few friends who are now on JB thanks to recent updates and they have the same issues but they don't seem to hear it. I can hear it plainly though. One of them I could get to hear it but he doesn't care and thinks it sounds good enough for him.
sledgeharvy said:
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
Click to expand...
Click to collapse
Well, I haven't tried that particular game, but try this and let me know if it works for you. Go to Settings\Developer Options\Advanced\Force GPU Rendering, and turn it on.
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
callsignapollo said:
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
Click to expand...
Click to collapse
That hasn't been my experience receiving calls (although making them, the first ring does sound louder and coarser than the rest) but there have been some posts here on the forum from people describing a similar issue (since way before the update). Apparently it's either an inconsistent issue, a bug that only affected a few handsets, or an accessory hardware specific issue (eg. compatibility issue with specific bluetooth devices).
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
deeznuts said:
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
What you're referring to are Media and Call control over bluetooth (First part of your statement) and Bluetooth Call Audio specifically (second part of your statement. This is what Steve007's fix addresses and the new update fixes). The bug badtlc and I mentioned is specifically when streaming Music or Video Audio through bluetooth (basically any type or audio that isn't phone call related). The audio streams just fine, but with a nasty distortion in the high frequencies. Many people just don't seem to mind the distorted sound because they just don't seem to identify it. If you compare the Bluetooth audio quality vs the direct audio quality (like with an Aux cable) you will hear a noticeable difference.
bluetooth volume level issue after upgrade
I've been having the issue of too low volume on bluetooth calls in my car since the upgrade to 1.19.502.1 I used the RUU from HTC site to do the upgrade and reinstalled everything. I have to literally turn up the bluetooth volume all the way up in my car and the people on the other end complain that I'm not loud enough. Did anyone else notice anything like this?
The first time I did the OTA on a stock, locked, not rooted HOX+ I noticed some improvments, I'm not really sure might have been placebo effect, but it did break my Wi-Fi. It would stay stuck on "Turning on Wi-Fi" the slider would be slid to the on side, but say off and be grey and unaccessable. Well I had to get it replaced under warranty, the headset speaker was dead too but that happened before the update, and it came with 1.15 and I want to know how common of a problem my experience was I know of at least a couple people who have had the same thing and I'm not sure I want to try the update again on this one and have to go through replacing it again.
i dont see any updated
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
bhavik_ht said:
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
Click to expand...
Click to collapse
Download the update directly from the HTC website.
badtlc said:
Download the update directly from the HTC website.
Click to expand...
Click to collapse
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
bhavik_ht said:
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
Click to expand...
Click to collapse
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
pushu.x said:
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
can you point me to where/how can i download and apply the update?
i just saw the article below, it had link for full ROM for download, thought it will wipe the current content. correct me if i am wrong.
androidpolice.com/2013/04/16/att-one-x-updated-to-v1-19-502-1-with-bug-fixes-galore-full-rom-download-available/
EDIT: Read the other comments in this thread to see what I've tried and what hasn't worked. Thank you!
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
jtc276 said:
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
Click to expand...
Click to collapse
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
fffft said:
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
Click to expand...
Click to collapse
Thank you for all of this! I'm having an unfortunate week because I'm actually away from home and have very limited internet access, so factory resetting my phone isn't currently an option. However, I did turn VoLTE off and I'll be wiping my cache because I read somewhere that might work. I'll also be watching my apps, but I'm not sure that's the problem. I generally have the same apps on all of the phones I use and this is the only phone people have said I sound bad on. And I don't think Viper is the culprit either because I've disabled it and nothing has changed. So hopefully turning off VoLTE works or simply wiping the cache does the trick. If not, I'll definitely do everything that you recommended because I want to avoid RMAing this device at all costs.
It seems that a factory reset solved the problem. I still have no idea what the problem was, though, but I'm happy it seems to be gone.
So the problem has returned. I factory reset once again and it hasn't done the trick. Everyone is describing it as an echo and telling me they can hear themselves echoing when they speak, although it sounds fine on my end. I don't know what else to do. I have:
Factory reset
Taken the sim out and put it back in
Changed APNs
I don't know what else I can do. Really hoping I don't have to RMA this device. Does anyone know how Samsung is with RMAs?
Bump
Still having this problem. I hope there's someone out there who knows how to fix it.
you ain't alone mine was fine for a while then after the new update it came back i call t-mobile.they put in a open repair tickets as others around my town also complain.my signal is always -114 to -119.they have heard it it when i call them.i get the echo or it brakes up or call turns into noise and then calls drop and they have to call me back on house phone they claim it is a tower/signal issue.??
jtc276 said:
Still having this problem. I hope there's someone out there who knows how to fix it.
Click to expand...
Click to collapse
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
been you had exchange the phone and new one working fine what software is it on NF6 or the new NG3 that would tell us a lot???before i downgrade back to the nf6
420soljah808 said:
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
Click to expand...
Click to collapse
I had this same issue as well. I could hear people jsut fine, but when they tried to talk to me, be it over tmo network or through wifi calling, they heard bad echoes and noise. I even did as you did; factory reset and it sorta worked. When it happened again, I cleared caches (the official fix from tmo 611) and that worked for a couple hours. Eventually, they told me to take it back to the store and get a replacement.
I believe it's a hardware issue related to the mic; here's why:
When I'm in my car and on bluetooth people on other end hear me just fine and crystal clear. When I used a bluetooth headset, same thing. As soon as I disconnect from BT and go to just the normal mic, echo pops in.
One thing you can do is call 611 and use the voice prompts. It was so bad on my end that the voice prompts picked up itself (well the echoes from the voice prompts). If you do and the voice prompt system routs you even when you don't say anything (it routes your call because of the echoes) then you definitely have a bad handset.
I was rooted, custom recovery, knox tripped and mailed my phone in. Nothing happened. But they did charge me $20 for a return/replacement fee. The new phone I got works no problem.