Hi everyone, I'm new to AT&T and HTC. I'm confused on how the networks should switch.
The area I'm in doesn't have LTE yet so lets leave this out of this
I'm having a signal issue at work. Where I sit I get 3 sometimes 2 bars (-97 to -101dBM) on the 4G network. But data doesnt work. When I use the browser it say error connecting to network and I when I run speed test it either doesnt find a tower or just sits on ping test.
When I look at mobile network type it keeps flipping between HSDPA and HSPAP. I've never see the phone change to the edge or G network unless my battery is almost dead.
Does this sound right or could I have a messed up radio? It does work great when the signal is in the -70s.
Please help. Wondering if my phone is messed up. It is still stock, locked bootloader, unrooted at the moment.
Sent from my HTC One using Tapatalk 2
Have you done simple troubleshooting like turn phone on airplane mode, or factory reset?
Sent from my HTC One using xda premium
Yes I did. Still getting same results. Thanks fir the suggestion.
Sent from my HTC One using Tapatalk 2
Well someone else with at&t came over to my area and there phone didn't work either. Just scrappy at&t signals.
Sent from my HTC One using Tapatalk 2
Nemeth27 said:
Hi everyone, I'm new to AT&T and HTC. I'm confused on how the networks should switch.
The area I'm in doesn't have LTE yet so lets leave this out of this
I'm having a signal issue at work. Where I sit I get 3 sometimes 2 bars (-97 to -101dBM) on the 4G network. But data doesnt work. When I use the browser it say error connecting to network and I when I run speed test it either doesnt find a tower or just sits on ping test.
When I look at mobile network type it keeps flipping between HSDPA and HSPAP. I've never see the phone change to the edge or G network unless my battery is almost dead.
Does this sound right or could I have a messed up radio? It does work great when the signal is in the -70s.
Please help. Wondering if my phone is messed up. It is still stock, locked bootloader, unrooted at the moment.
!
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I have the same problem and i can't turn off the 4g LTE and battery is going away
Someone help us
twies said:
I have the same problem and i can't turn off the 4g LTE and battery is going away
Someone help us
Click to expand...
Click to collapse
To turn off LTE, open dialer, type in "*#*#4636#*#*", then click "phone info", you will see "GSM/WCDMA/LTE auto" in the middle of the setting page. Switch to "WCDMA preferred" to use only 3G without LTE. You can also choose "GSM" to use only edge network.
Is there not an App or Widget that can toggle LTE and Edge networks?
Related
on my captivate i used to be able to set the network selection to use auto, 3G only and Edge. i dont see these options in wireless settings, i jsut see an option to select network. is there a way to set it to only use 3G?
No because the phone only shows either E for edge or H+ for 3G or HSDPA.
More than likely you could get an application from the market that lets you switch and see if that works, but.... what's wrong with the way it manages data now?
Sent from my Nexus One using XDA Premium App
Well lately ive noticed my H symbol flashing too 3g for a few seconds then back. Im on gingerblur and not sure if its the Rom or what, but its wierd. Has anyone with gingerblur seen the 3g symbol.
neotekz said:
on my captivate i used to be able to set the network selection to use auto, 3G only and Edge. i dont see these options in wireless settings, i jsut see an option to select network. is there a way to set it to only use 3G?
Click to expand...
Click to collapse
Newer phones are using "smart" radio management chips (or something like that). The newly released Thunderbolt is the same way. Which sucks because it was a good tool for battery management
it sometimes switches to edge and i wanted to force it to stay on 3G. my captivate would do the same thing and keeping it on 3G worked fine.
is there any hacks to add this setting?
JayRolla said:
Well lately ive noticed my H symbol flashing too 3g for a few seconds then back. Im on gingerblur and not sure if its the Rom or what, but its wierd. Has anyone with gingerblur seen the 3g symbol.
Click to expand...
Click to collapse
I have, I even did a sbf and installed just the theme, adeo and rooted and am getting this issue. Not sure what the deal is.
Sent from my MB860 using Tapatalk
neotekz said:
it sometimes switches to edge and i wanted to force it to stay on 3G. my captivate would do the same thing and keeping it on 3G worked fine.
is there any hacks to add this setting?
Click to expand...
Click to collapse
Lol it switches to edge because you don't have a 3G ssignal; what else is it supposed to do if you don't have it?
You can choose (for throat part) to go down but you can't just magically get a better/faster signal.
Sent from my Nexus One using XDA Premium App
FLAC Vest said:
Lol it switches to edge because you don't have a 3G ssignal; what else is it supposed to do if you don't have it?
You can choose (for throat part) to go down but you can't just magically get a better/faster signal.
Sent from my Nexus One using XDA Premium App
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Click to collapse
my captivate used to switch to edge too but when i locked it to 3G it never lost signal just gets weaker. seems like it switch prematurely when 3G is weak NOT totally gone.
*#*#4636#*#*
Phone options
Click the drop down menu and select network mode you want
thanks! what setting should i choose for 3G, gsm only or wcdma only?
neotekz said:
my captivate used to switch to edge too but when i locked it to 3G it never lost signal just gets weaker. seems like it switch prematurely when 3G is weak NOT totally gone.
Click to expand...
Click to collapse
That's all well and good, however if you completely lost 3G then it wouldn't be there, even if you have the setting locked.
Setting =\= Result
Sent from my Nexus One using XDA Premium App
FLAC Vest said:
That's all well and good, however if you completely lost 3G then it wouldn't be there, even if you have the setting locked.
Setting =\= Result
Sent from my Nexus One using XDA Premium App
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Click to collapse
i understand that it wont give me a better signal. but i use my cell in low reception area and dont want it to constantly switching to edge and back and kill my battery. like i said i've used the captivate with 3g only and never completely lost 3G even with the captivate's crappy radio.
Wcdma only
neotekz said:
i understand that it wont give me a better signal. but i use my cell in low reception area and dont want it to constantly switching to edge and back and kill my battery. like i said i've used the captivate with 3g only and never completely lost 3G even with the captivate's crappy radio.
Click to expand...
Click to collapse
Lol I think I should state this.
I understand what you're saying and I am not saying I think you're wring; on the contrary, I actually do that as well, however I move mine down to edge when I'm not going to be doing anything data intensive.
I was just stating what I said to inform people, just in case someone thought you could force 3G at ALL times, which isn't possible if you aren't getting 3G in your area.
Sent from my Nexus One using XDA Premium App
hondaguy said:
*#*#4636#*#*
Phone options
Click the drop down menu and select network mode you want
Click to expand...
Click to collapse
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
i think you have to redo the setting when you reboot.
Edit: i just notice that it also changes back when i plugged it in overnight. is there a way to keep this setting permanently?
I too am needing to set my phone to connect to Edge only. I have 1 bar at the house when my network type is HSDPA. When connected to HSDPA at the house, with one bar, I constantly get dropped calls or my phone may not ring at all. If the phone decides to connect to Edge, which has a full signal, then everything seems to be a-ok. Most of the time the phone completely disconnects from all networks when it switches from HSDPA to Edge... not cool.
I can not get this sucker to connect to Edge only via setting the preferred network type to WCDMA. The phone will automatically set itself to GSM/CDMA auto (PRL) if I manually try to set WCDMA as the preferred network.
Rather annoying to say the least. ATT is the only carrier that has a full signal at the house. That's the only reason I that I signed up with them.
yokozuna82 said:
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
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Click to collapse
i just select the band i want and press the back key. usually the signal strength indicator will show no signal for a couple of seconds, then it will change to what i had selected. thats it
yokozuna82 said:
How do you make the selection stick? I tried a reboot and everything
Sent from my MB860 using XDA App
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Click to collapse
xenorabbit said:
I too am needing to set my phone to connect to Edge only. I have 1 bar at the house when my network type is HSDPA. When connected to HSDPA at the house, with one bar, I constantly get dropped calls or my phone may not ring at all. If the phone decides to connect to Edge, which has a full signal, then everything seems to be a-ok. Most of the time the phone completely disconnects from all networks when it switches from HSDPA to Edge... not cool.
I can not get this sucker to connect to Edge only via setting the preferred network type to WCDMA. The phone will automatically set itself to GSM/CDMA auto (PRL) if I manually try to set WCDMA as the preferred network.
Rather annoying to say the least. ATT is the only carrier that has a full signal at the house. That's the only reason I that I signed up with them.
Click to expand...
Click to collapse
thats because wcdma is 3g only. you need to the GSM option, thats edge.
GSM=edge only
wcdma=3g only
GSM auto=3g or edge, phone decides depending on signal strength
I recently upgraded from the Incredible to the Rezound and find that when 4G not available, the signal drops down to 1X. Not only that, it seems to stay in 1X even when 4G is available. How can I get the phone to drop to 3G when 4G not available? The Incredible ran in 3G in the same areas that the Rezound drops to 1X. What do I have to set to get it into 3G?
Thanks for help.
both my GF and I have been having trouble with this on both our phones... We both live and work in 4G coverage, pretty strong coverage too. Yet we both see 4g drop out to 3g or 1x. Its very random, and I've had it happen right in the middle of browsing the web. (All of a sudden a page takes forever to load or doesnt and the phone acts like it has no data connection, I go to the home screen and see that I am all of a sudden on 1x..)
I recently read an article that talked about how VZW actually has a pretty major issue they need to resolve pertaining to authentication on the LTE network. I don't know the exact mechanics of it, but basically the authentication fails and you get booted off the LTE network until the phone tries to hop on it again. Right now, the two phones I have personal experiance with do not try very often to get back on and it often takes going into the wireless settings page and selecting mobile networks and going in and out of that screen a couple times, or if it is being stubborn, airplane mode, site for a minute, and then back on. Occasionally I have to reboot the phone.
It really irritated me good last night when I really needed the data connection for GPS navigation because I took a wrong turn in an unfamiliar area..
Sometimes going in and out of airplane mode helps or restart.
I'm not going to say look on the forums. Here is a quote from another thread and linked another thread.
had the same issue and fixed by this.
racingtiger03 said:
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Click to expand...
Click to collapse
Good luck. It's what fixed mine.
Sent from my rezound using xda premium
I have the same problem sometimes. Well most of the time actually. =(
Sent from my 4GHz Quad Core G1
I have the same issue periodically ..tho I live in a non lte area..so your suggested solution prob wouldnt be a good idea ey
Sent from my ADR6425LVW using Tapatalk
Same issue here. Only happens when I go from a 4G area to a 3G area. I end up getting stuck in 1x. The phone switches fine from 3G to 4G. But when going back to a 3G only area, it by-passes 3G and I get 1x.
No toggling helps. I have to reboot to get 3G back. I also tried that fix posted above. It does not help. Called verizon again tonight.
The strange part is before we had that 4G outage a few months ago, the phone would switch just fine. Now it's a pain in the ass.
Sorry it isn't helping. It worked in mine and done exactly the way it told me. Go from 3-4g now without an issue. No 1x like before
Sent from my rezound using xda premium
Is anyone else having an issue connecting to 3G. I have to disable LTE and then reboot my phone to get 3G to work. Every time. This also causes an issue when trying to update PRL/Profile. It fails 4/5 times with an error code before it actually works.
Also, the wireless tether connects via 3G but hangs over LTE.
Any insight would be great.
Shifted from Outer Space
Oh and just some more info. My LTE works great. Hasn't dropped once yet. Fast too
Shifted from Outer Space
Yup i am noticing a huge problem with my device NOT connecting to 4G (i am in Dallas) and i AM noticing my device saying 3G but the TRUTH is its stuck on 1x. I have Mobile Signal Widget Pro and it will show 1x or an exclamation point instead of H or EVDO data. When the device gets stuck like this its a battery killer.
I too have to shut it off and turn it back on.
I also found that sometimes i have to switch my connection to CDMA only and not LTE/CDMA.
I had that issue the other night... Went away immediately when I paid my bill though... Go figure, lol.
Sent from my EVO using xda app-developers app
I was having a similar issue, and I was getting an error code 1012 when trying to update profile. If it persists either call Sprint or try a data reset.
Sent from my EVO using xda premium
IAmSixNine said:
Yup i am noticing a huge problem with my device NOT connecting to 4G (i am in Dallas) and i AM noticing my device saying 3G but the TRUTH is its stuck on 1x. I have Mobile Signal Widget Pro and it will show 1x or an exclamation point instead of H or EVDO data. When the device gets stuck like this its a battery killer.
I too have to shut it off and turn it back on.
I also found that sometimes i have to switch my connection to CDMA only and not LTE/CDMA.
Click to expand...
Click to collapse
Can you send me addresses where this is happening
Sent from my EVO using xda app-developers app
I really like this phone but want to make sure that the LTE connection issues are able to be fixed with a software update. I hope Sprint isn't BS'ing on this. I have a couple of days to return the phone and want to make sure this is fixable before deciding to keep it.
Anyone know if the Sprint rep who said it's a software issue is telling the truth or BS?
At heart it is a good radio. No reason it shouldn't work as it's supposed to. So, the majority of the issue is software. And it is fixable. Maybe just as good as S3 and iPhone 5 LTE reception?
The big question here is if Sprint will actually fix it this time. Know that there were fixes for LTE in 2 previous ota's. To what extent they worked on it before, idk. Thinking that this time is make or break it.
So, the answer is wait and see. U can get out of contract if LTE doesn't work for u though. It's apart of your service plan. Gonna require persistence on your part to get out after the 14 days is up, but u can do it.
If I were u and needed a good LTE capable phone, I'd go with the S3. Because at this point, it is up in the air if it will receive LTE like it should in the near future.
Correction first update was wifi, second was lte lol
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
celticking said:
Hope so. Has to be software related since both this and the s3 have the same radio. And, since the airplane mode on/off trick gets it working, I'm lead to believe its software.
Sent from my EVO
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Click to collapse
Airplane mode trick???
I really hope they can fix this. I decided to keep the phone after looking at the S3 screen and build quality I just couldn't switch. I really love the screen on this!! It is just as good as my wife's iPhone 5 in color reproduction. The S3 is nice but don't like PenTile as I can notice it and I don't like it when whites have a blue color to it.
The Evo LTE has the same SoC as the S3. If the Evo was having hardware problems with LTE so would the S3, but that is not the case (according to what I have been able to look up). Therefore it can be concluded that the LTE issues are software and not hardware.
docmalc said:
Airplane mode trick???
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Click to collapse
AKA Airplane Mode Dance
If you are in an LTE area and your phone is stuck on 3G, or if your phone is on LTE and it drops back down to 3G, then toggling Airplane Mode ON and back OFF will make the radio scan and re-latch to LTE.
That's the problem with our EVOs, it's an LTE threshold and handoff problem.
I live right on the edge of LTE coverage, so my phone will handoff to 3G because it decides the LTE signal is too weak. The problem is, in my area a "weak" LTE signal is MUCH faster than a strong 3G signal. If I go into my radio options and choose "LTE only" it will hold LTE signal all day long. So the signal is there, albeit weak.
What we need is a software fix that will change our radio's signal threshold so that it will prioritize a weaker LTE signal over 3G.
I'm tired of doing the airplane mode dance. If LTE is available, I want my EVO to latch on and stay on it even if it's weak.
Sent from my EVO
I use to get spotty LTE here in san Antonio so I thought it was the radio. But now I've been getting it pretty consistantly everywhere. So now I'm starting to think its there towers or something
Sent from my EVO using xda premium
mexlos said:
If I go into my radio options and choose "LTE only" it will hold LTE signal all day long.
Sent from my EVO
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Click to collapse
Any way to do this on sense? I've only got lte/cdma and cdma only options
banccalif said:
Any way to do this on sense? I've only got lte/cdma and cdma only options
Click to expand...
Click to collapse
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
Can you link it? I'm finding various apps named "network" something or another but none with just that solely as the title
The icon changed so I had a bit of trouble finding it but here you go Network app
mexlos said:
Using a Sense ROM, open your phone dialer and type *#*#4636#*#*
Select "Phone Information" then scroll down to "Preferred Network Type" and that should give you the option you're looking for
Sent from my EVO
Click to expand...
Click to collapse
Anthonicia said:
Or download the app "network" from playstore. Let's u do the same thing while less obtrusive and gives u more options.
Click to expand...
Click to collapse
om4 said:
The icon changed so I had a bit of trouble finding it but here you go Network app
Click to expand...
Click to collapse
Thanks guys! Installing app now and have the data code saved for a rainy day as well
Edit : after switching to lte only, I get no data (voice or sms) but im able to run a speed test using 4g. I live in L.A. but I connect to an Albuquerque, New Mexico server I'm not sure what else I'm to do to enable lte only and keep data
It's NOT true for me that switching it to LTE only will keep it connected. I still only keep the connection for about 10 seconds and then it goes back to 3G. My understanding is that option in both *#*#4634#*#* and ##DATA# is "preferred mode." It will drop back to 3G.
And I know for sure that Sprint and HTC have an open ticket on this issue of aquiring and keeping an LTE signal. They will eventually get a fix out for it.
I used the network tool post earlier and set mine to cdma/lte... So I get 4g and voice/text.. no evdo. Which is fine by me because evdo sucks anyway lol.
Works great I now can keep 4g in my house like my gfs gs3 and not switch back to crap-do
Sent from my EVO using xda premium
Someone try the 10/21 build of cm10 from deck.
I'm holding lte and seeing it places I couldn't get it before even when set to lte only.
This has completely corrected the issue for me.
Sent from my EVO using XDA Premium HD app
My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
Sent from my ADR6425LVW using xda app-developers app
It doesn't really work that way. 3g and 4g are independent connections that are maintained simultaneously. You're still connected to 3g even when 4g is connected. If you aren't getting 4g, then it simply isn't connecting to it and there really isn't much you can do about it.
gabezermeno said:
My town just got 4g and I've noticed that my phone will choose more bars of 3g over less bars of 4g. But id rather have 2 bars of 4g than 4 bars of 3g if you know what I mean. Is there any way to help this? Any apps I can download?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
Since I am on the latest ICS global firmware and a custom ROM, I not sure if if this location is still accurate, but go to settings-call-preferred network. When you get to this you should see a number of options. One is LTE only (4G setting) if that is what you want to do. However, if you do this, then you may not get a data connection if 4G is not available. Also, if you have a weak 4G signal, if will eat up your battery time.
You might try downloading a 4G Toggle program from Play Store. It will take you directly to phone settings. Even though I live in a 4G area, I actually leave my phone in 3G CDMA only mode unless I really need the 4G speed to download something. I get much better battery life.
You could try getting into the hidden phone settings and changing your prefered connection to CDMA, LTE which should disable 3g if i understand it right. That option should also save you a bit of battery life as well if it works.
You should be able to choose lte only from the hidden menu
Sent from my ADR6425LVW using xda app-developers app