[Q]All gallery files disappeared - Galaxy S III Q&A, Help & Troubleshooting

Suddenly all my pictures and videos disappeared.All Viber, Whats app, Screenshots, camera, downloaded - everything... Only new ones I take are showing. The files are missing in the folders too. I have two DCIM folders - one on internal and another on external drive but they are empty now. I tried File Explorer, ES File Explorer with "show hidden files", and I've checked all of the device folders, but I can not find any of my pictures or videos. I tryed with QuickPic - same sh**... If i connect my device to my PC the result is the same. The PC recovery soft which I test, found about 3000 files, and with all emoticons and trash there were my pictures but in very low res. So I tried Hexamob Recovery Pro (from the Play store), but the result was the same - about 12 000 junk files and some of mine in low res... The method with deleting all .nomedia files doesn't work. Than I've installed Undelete - This app found about 300 files, and these were all of the missing files, but when I tried to restore them, It asked for a license key... The free version could restore only pics...one by one... You can't select all!!!
So how to restore all my stuff without stupid apps!?
*my camera freezes often. "Could not connect the camera" appeares, and I need to reboot to solve this prob
Samsung GT-I9300
Android Version 4.1.2
Baseband I9300UELK1
Kernel 3.0.31 -Siyah-1.8.6+
AOKP Milestone -1 Jelly Bean
Omega v4.2

Where are these files stored (hidden), what is there extension? And why only Undelete can find the proper files with their full resolution!?

So, I found that Undelete detects files at DCIM\DCIM\Camera, but even with "show hidden " explorers does not see the second DCIM folder... Any suggestions !?

You can try
http://android-photo-recovery.com/tutorials/recover-deleted-photos-from-samsung-galaxy-s3.html
Or buy the Undelete licence .
Or read the multiple identical lost photos / files posts .
jje

Thanks!
But I already checked similar posts, and stil can't find solution .. The soft that you recommended, resulting small images too.. The idea is not only to recover, but to prevent future problems of this kind.. I want to understand what causes that

Related

Cannot delete temporary files "MsgQueueData"...

I have noticed some temporary files (some really big - 1.65M) with names like "MsgQueueData..." created in the Windows directory under "My Device". I cannot delete these files as it says there is a share violation and these files are chewing up my available space. I tried restarting my pocket PC and yet I cannot delete them. Can someone please help
i havent heard about anybody being able to delete them
i asumed that they were pages files for different services
like phone and sms and...

need help!!!! Urgently.. thumbnail data problem

hey guys.
i am having a serious problem with my thumbnail data my phone is generating.
its in /sdcard/DCIM/.thumbnail and its growing like hell... when ever i delete it, it regenerates again when i open my camera app...
righit now its size is about 745mb and the size of my pics is not more than 200mb.
can't figure it out whats the problem.... i've tried all the solutions given on the forum but nothing worked for me...
its eating my memory please help...
i am using ics 4.0.3 xxlpx and siyah kernel v4.1.1...
help me thanx.....!!!!
asim_mahmood007` said:
hey guys.
i am having a serious problem with my thumbnail data my phone is generating.
its in /sdcard/DCIM/.thumbnail and its growing like hell... when ever i delete it, it regenerates again when i open my camera app...
righit now its size is about 745mb and the size of my pics is not more than 200mb.
can't figure it out whats the problem.... i've tried all the solutions given on the forum but nothing worked for me...
its eating my memory please help...
i am using ics 4.0.3 xxlpx and siyah kernel v4.1.1...
help me thanx.....!!!!
Click to expand...
Click to collapse
backup ur DCIM folder on ur pc, then delete the folder DCIM from ur sdcard after that reboot ur phone and see
Sun90 said:
backup ur DCIM folder on ur pc, then delete the folder DCIM from ur sdcard after that reboot ur phone and see
Click to expand...
Click to collapse
i did that already once but as soon as i start taking pics it starts building up again and when i have taken couple of photos like 50 or so the thumbnail data builds up to 450mb+ again....
Sun90 said:
backup ur DCIM folder on ur pc, then delete the folder DCIM from ur sdcard after that reboot ur phone and see
Click to expand...
Click to collapse
and now it has made 2 thumbnail data files namely:
.thumbdata3--1967290299 746mb and
.thumbdata3-1763508120 770mb
ooooohhhh i am f****** up
please help....
asim_mahmood007` said:
and now it has made 2 thumbnail data files namely:
.thumbdata3--1967290299 746mb and
.thumbdata3-1763508120 770mb
ooooohhhh i am f****** up
please help....
Click to expand...
Click to collapse
- Delete the .thumbnail files inside DCIM folder and subfolders
- Goto Settings - Apps - All -Media Storage, clear data
- reboot to recovery, wipe cache
- reboot phone, wait for 5 - 10 minutes, then test
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.76B
GT I9100
Next phone: Galaxy NOTE II
Jokesy said:
- Delete the .thumbnail files inside DCIM folder and subfolders
- Goto Settings - Apps - All -Media Storage, clear data
- reboot to recovery, wipe cache
- reboot phone, wait for 5 - 10 minutes, then test
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.76B
GT I9100
Next phone: Galaxy NOTE II
Click to expand...
Click to collapse
no bro still the problem persists....
i took 2 photos and it made a thumbdata of 125mb again...........
any other suggestion??????
asim_mahmood007` said:
no bro still the problem persists....
i took 2 photos and it made a thumbdata of 125mb again...........
any other suggestion??????
Click to expand...
Click to collapse
Maybe you have photos somewhere else? And it's creating thumbnails for those as well? No hidden photos in DCIM?
Cenobite_ said:
Maybe you have photos somewhere else? And it's creating thumbnails for those as well? No hidden photos in DCIM?
Click to expand...
Click to collapse
nop.. i dont have any hidden photos in DCIM but i have photos downloaded from zedge and whatsapp......
but still it should not make such huge thumbnail files or should it?????
asim_mahmood007` said:
nop.. i dont have any hidden photos in DCIM but i have photos downloaded from zedge and whatsapp......
but still it should not make such huge thumbnail files or should it?????
Click to expand...
Click to collapse
Same problem here with massive .thumbnail folder found when using Storage Analyzer app.
Problem is when I connect the phone up with usb and browse the .thumbnail folder cant be seen on my PC?????
Win7 with view hidden folder option enabled
webup said:
Same problem here with massive .thumbnail folder found when using Storage Analyzer app.
Problem is when I connect the phone up with usb and browse the .thumbnail folder cant be seen on my PC?????
Win7 with view hidden folder option enabled
Click to expand...
Click to collapse
connect your device in Mass storage mode
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.78
GT I9100
Next phone: Galaxy NOTE II
Jokesy said:
connect your device in Mass storage mode
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.78
GT I9100
Next phone: Galaxy NOTE II
Click to expand...
Click to collapse
How on JB?
When connected up it just says 'connected as media device' only other option is as Camera (ptp)
webup said:
How on JB?
When connected up it just says 'connected as media device' only other option is as Camera (ptp)
Click to expand...
Click to collapse
I'm on Jellybean too and it works flawlessly
1. Goto Settings - Storage , Press menu button, select USB computer connection, enable Mass storage.
If that option is missing in your ROM, then try option 2.
2. Boot to CWM recovery
- select mounts and storage
- connect your phone to your Pc
- select mount USB storage
Your device should now be connected in mass storage mode.
Sent from my GT-I9100 using Tapatalk 2
I have an issue with the size of the thumbdata3 file in DCIM/.thumbnails on internal memory (camera is set to store to ext SD) at the moment it is 314MB on internal memory but the thumbdata3 file in the DCIM/.thumbnail folder on ext SD is less than 1MB (I only have around 100 photos and pictures on my phone) - but camera still works (other than in the scenario described below)
If I delete the large thumbdata3 file from internal memory and then attempt to use the camera, the photo is taken without any problem but when I try to view it in either gallery or QuickPic by clicking through from the 'last image taken thumbnail' in the camera and then click back to carry on taking another picture the camera FC's. It usually does this twice and is then absolutely fine - apart from the fact that the large thumbdata3 file has been recreated on internal storage.
I've tried it numerous times and every time the same results - delete thumbdata3 from internal memory, couple of camera FC's, large thumbdata3 file recreated, no more problems (bar the loss of 314MB of storage)
I've tried replacing the thumbdata3 file on internal memory with a copy of the smaller one from Ext SD, creating a blank thumbdata3 file and setting it as read only/no write permission and neither have helped.
Its a bit weird and annoying but I won't let it take the shine off my fun with CM9, however it would be nice to recover that large chunk of storage space to be put to better use.
All the same, many thanks Arco - Beta 1 is my first CM9 install and its great :good:[/QUOTE]
Hi - haven't full troubleshooted this issue yet, but see my notes here. I have the same issue (GNEX JB 4.1.1 stock) and for me it is caused by the app KeepSafe which hides/unhides pics/videos on your phone. Note I believe this is an interaction issue between this app and the media scanning functionality in JB (and I suspect ICS), and so there are likely other apps that have the same issue. For me it creates 1 or 2 .thumbdata3 db files each around 1.3GB.
Certainly, irrespective of app causing it, you can follow the steps to purge Gallery and Media Storage, resync your gmail account and they should disappear on their own. Opening the camera and taking a photo causes the db to come back at around 400MB with a single thumbnail - one of the test files I was hiding and unhiding with KeepSafe but has since been deleted. Can't really explain this behaviour!
Any way, I made some notes on what I tested, the results and some ponderings in case this helps someone work it out:
Thumbdata3
Hiding in keep safe seems to create both the thumbnails and thumbdata file.
Clearing data/cache for gallery and media storage removes all these files? So far doesn't seem to be the case. File and db still there after. Rerunning the media scanner now. Perhaps they caused it? Also forced resync of all items in gmail account. Thumbs and db now gone. Not clear if it was the media scanning completing or the re-sync, but steps to resolve issue now appear deterministic.
Tested with single pic. Restored. No thumbs. Re-hid, thumbnail appeared for this pic and a 435MB db file.
All thumbs were for pics hidden in keep safe. However previously there were far more thumbs. Speculate - cumulative issue thru successive hide/restore cycles, possibly due to file name collision avoidance.
Deleting pic in file explorer also causes the problem? Does not appear to be the case. Gallery/Media Scanner/Media Storage handles this manual intervention far better under ICS/JB. Previously, manually removing a picture rather than deleting it thru Gallery tended to mean the tile/thumb remained. Scanner didn't or didn't very effectively detect this. Probable algorithm change in ICS. Now it sees the deletion immediately. Possibly implicated in keep safe not correctly interacting with the gallery/media scanner properly under ICS/JB.
That solution helped mine Thrive Tablet (ICS ROM) get rid of thumbdata3 file: http://forum.xda-developers.com/showpost.php?p=35259164&postcount=7
let android developers know
It seems a problem with android 4+ I made a goo.gle link but haven't posted much here yet oQSfA is the extension of the url. If I am erroneously posting this, I am sorry. I have the same issue. If anyone can post a clickable link it might get stars quicker. It might be fixed in jelly bean, but I don't know.
Issue 39546: Files under DCIM/.thumbnails are eating away at SD card storage
have since done factory restore with formatting the stock SD. File is there, much smaller though 197 KB. No pictures to thumbnail, so it isn't necessarily solved. I did switch out cards (old 16GB to stock 4GB) before format and delete the .thumbnail file but that was recreated even with no pictures. I figured it may be my picasa account, but have since opened gallery. After letting more (from Picasa) picture and folder thumbnails appear than ever before my file is still small
.:banghead:
it still has not grown giant. I didn't disable any of TMobile bloat like I did initially, and have the blank SD. In the process of reinstalling apps reopening gallery and checking space with storage analyzer.
I still don't like not being able to choose internal USB or external storage SD. Most apps "moved to SD card" just move to USB storage. Interestingly tapatalk appeared to move to the real external SD card as did a few others.
I doubt this will be fixed on ICS. I can hope though. It seems like the app itself needs to use the external SD directory, but the stock gallery might never be updated.
Samsung galaxy blaze 4G with stock ICS 4.0.4. All the extra TMobile apps are a pre-installed, but not updated.
I don't claim to be knowledgeable enough to know what I don't know. I always reserve the right to be wrong.
Kyonex said:
Just copy name of that file (thumbdataX--x), delete that file, then create folder named the same as deleted file. No annoying thumbdata3 (my spend 2Gb) anymore!
Tested on Toshiba Thrive Tablet (ICS). No problems with gallery and camera apps.
Click to expand...
Click to collapse
This solution worked with me
GT-I9100
ROM: XXLPQ
4.0.3
Having the same problem.
webup said:
Same problem here with massive .thumbnail folder found when using Storage Analyzer app.
Problem is when I connect the phone up with usb and browse the .thumbnail folder cant be seen on my PC?????
Win7 with view hidden folder option enabled
Click to expand...
Click to collapse
Hi, i'm having a similar problem with my galaxy s3, i9300, 4.1.2 rooted.
within astro file manager i have 2 files inside storage/sdcard0/DCIM/.thumbnails folder which are taking up 6.5gb of phone storage space.
No idea why they are so big.
.thumbdata3--1967290299 (file size 4.29gb)
.thumbdata3-1763508120 (file size 2.26gb)
People have suggested deleting these files, however having only had the phone for 3 weeks, i'm reluctant to start deleting files i know nothing about.
So i want to back them up before i delete, but the file is not visibale when connected to pc, so cannot back them up.
Apparently with the galaxy s3 they have removed the ability to plug it into pc as a mass storage device, so the folder .thumbnails is unaccessable.
Can someone please tell me why these 2 files have got so big and how do i access the folder .thumbnails via pc.
I also so have a related question,
in astro file manager i have a folder called storage/sdcard0/.aptoide/apks, which is taking up 1.5gb.
I'm assuming they are the apk files for everything i've downloaded off aptoide, are these files still needed or are they ok to delete, like other apks can be deleted once installed.
Anyones help on these issues would be great, but i've only had an android phone for 3 weeks so be gentle with me.lol.
I'm an ex nokia symbian owner and must say symbian really sucks the big one compared to android, (sorry nokia, but true).
Sorry if i've replied or posted in the wrong place but new to xda and the world of forums to.lol

[Q] Images in internal memory not shown in Gallery

Hi. I have read a lot of post about media scan in i9300 and I cannot figure out what happens to me.
I have a folder of image , (for example whatsapp image) the folder was stored in the internal memory (mnt/sdcard/Whatsapp/media/whatsapp_image)
I copied some images to the folder from computer and my whatspp downloads the new image sent by my friends.
the most interesting thing is Gallery only shows the image downloaded by whatspp. The other images that I put into the folder from computer are missing.
I use "ASTRO File Manager" to see what happens. I found that the file manager cannot even generate the thumbnails of those image I copied from computer to the folder. It only have the thumbnails that downloaded by whatspp. (On the other words, only the image with thumbnails are shown in Gallery and they are downloaded by whatsapp)
But I can still open the image without thumbnails by pressing them and choosing "Use Gallery to open", It can be viewed perfectly. It proves the images are not damaged.
(P.S. If I use My Files, the stock file manager, all images have thumbnails. But the images are still missing, nothing changed or improved)
Then I use File Managers, (My Files, Stock File Manager, and ASTRO File Manager) to move the images without thumbnails to external sd cards (mnt/exSdCards/Temp). After that, ASTRO File Manager can find the folder and generate the thumbnails, Gallery can show the images after rescanning the media.
However, after I move the images back to internal memory (I even create a new folder under root of the internal memory), the thumbnails gone and gallery cannot show them after rescanning media.
Does anyone know what happened and how to solve it? I know I may use other Picture Viewer to "solve" this, but I hope to find out the real solution first. Thank you.
Sorry my thread are too long and my english is poor.
I may post some screenshots later if you want.

Where did my folders and files go?

All the files and folders on my Galaxy Note 3's internal and external storage have reverted to what appears to be the defaults, all the photos (DCIM folder), videos, downloaded files, apk's, setup files, language files and who knows what else are gone, just vanished, not visible in Windows nor in Solid File Explorer, some apps are missing their language files or data files.
The phone was plugged in to USB on a WIN7 PC and the explorer window seemed to freeze, eventually I had to unplug the phone and now when I reconnect or look with a file explorer there must be >40 folders and thousands of files missing.
So what happened? Where are all the files? Are they recoverable?
pardus said:
All the files and folders on my Galaxy Note 3's internal and external storage have reverted to what appears to be the defaults, all the photos (DCIM folder), videos, downloaded files, apk's, setup files, language files and who knows what else are gone, just vanished, not visible in Windows nor in Solid File Explorer, some apps are missing their language files or data files.
The phone was plugged in to USB on a WIN7 PC and the explorer window seemed to freeze, eventually I had to unplug the phone and now when I reconnect or look with a file explorer there must be >40 folders and thousands of files missing.
So what happened? Where are all the files? Are they recoverable?
Click to expand...
Click to collapse
This can be a files coruption, most of thing can cause data losage, like some tweaks, boosting apps, also hardware problems.
I know one LG bello user which changed few sdcards because of the rom. That was a bug which destroy sd.
Files are not recoverable, also I suggest not only to you, upload your files(pics, videos, other data) to cloud services because you never knows what can happens with the device you can drop it into water or to throw it in a deep abyss
Always keep files on safe place.
MEGA, Google drive, mediafire, or any other.
Regards
Paget96
Sent from my LG-P705 using Tapatalk
This just happened again, luckily my photos are backed up to the cloud but how does this keep happening? Has anyone else had this happen?
I'm kinda amazed that it actually happened again and wasn't a glitch and that no-one else seems to have reported something similar. I'm sure now I can cause it to happen on command.
(I'm using MTP on 5.1.1 Resurrection Remix Rom.)
Maybe you can open your files via cardrider?

App for hiding pictures... help

I was using one of those apps that hides your photos. Well I guess the developers decided to delete the app but not tell people or something. I looked thru my storage and found the folder where the pics are but they are all in text mode they are not .jpg files. How do I get the pictures back?? I had over 900 pictures in there. Some that are irreplaceable and very important. Is there a way to get them back or no??
I don't remember the name of the app. The icon just says Android Safe.
Hey there, thought of some suggestions that might help:
1) Check if the only change to files is that they were changed from .jpg to .txt
If that is the case then just batch change the files extention back to what they were via PC. See:
https://www.isumsoft.com/windows-10/change-file-extension-for-one-or-multiple-files.html
2) Try to locate the program. Enter Google Play - - > My apps & gamea - - > Library.
Apps previously installed can most of the time be still installed even if they were removed from Play Store.
3) Try to look for an APK of the app on some app hosting sites like APK Mirror and APKPure.
Good luck buddy.
Reply
If I plug phone into PC, I can't find the folder that has the files in it.
If I am on phone and I look for folder, it's in emulated folder, sdcard, etc etc.
But I don't have an sd card in my phone. It doesn't take one.
And I looked in play store, apps, library, installed apps, and it's not there. Yet the icon is on my phone, and I can open the app.
MissLaniS said:
If I plug phone into PC, I can't find the folder that has the files in it.
If I am on phone and I look for folder, it's in emulated folder, sdcard, etc etc.
But I don't have an sd card in my phone. It doesn't take one.
And I looked in play store, apps, library, installed apps, and it's not there. Yet the icon is on my phone, and I can open the app.
Click to expand...
Click to collapse
From my limited knowledge the "sdcard" & "emulated" are just android naming conversions for local storage, ect... It doesn't necessary mean that it is located in SD card or the folder is actually emulated.
Regarding Phone:
* If you still have the app installed (I kinda didn't understand it from your og message), you can find its name by going to (Vague description incoming): Settings --> Installed apps --> Look for your app & press it --> The name should appear now on top, below the icon.
* From here you can try clearing cache and see if it helps and even clear all of the apps data.
Regarding PC:
* Make sure you are connected as MTP storage (Can be changed from notifications).
* If you still can't see it then try enabling the display of hidden files & folders on your PC:
https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10
Good luck.

Categories

Resources