Google Play Music Bug - Atrix 4G Q&A, Help & Troubleshooting

There's a bug I've encountered on Google Play Music that has been driving me crazy. Any time I'm streaming songs it won't change songs at the end and the clock ticks past the end of the song, as shown in the attached screenshot. It also starts repeating random sections of the songs.
I'm running Nottachtrix 2.3.0 and have tried wiping the Google Play Music data a couple times. Anyone else experience this or find a fix for it?
Sent from my MB860 using xda app-developers app

Yes! This is driving me nuts as well. I first observed it on my Atrix running CM 7.2.0, and see the same thing on another Atrix which is 100% stock, never been rooted or flashed, just the OTA updates.
Funny enough, it seems to only affect tracks from the Play store and All Access. It also doesn't matter if I stream them or pin them first. But, it has no problem with random mp3s that didn't come from Google, including the ones bought from the Amazon MP3 app! Haha.
Google didn't want to help me based on the "unauthorized" software of course, nevermind that the Moto crap they recommend makes the phone completely unusable. Anyway, maybe I can get them to take another look now that I have the stock rom doing the same thing...
edit: tried factory reset on the stock Moto phone, and wipe /data through ClockworkMod on the CM7 phone. Neither helped.

I'm having the same problems as you guys but I'm on the Motorola Photon. However, my All Access plays only starts skipping after the screen is turned off. I also thought that the problem was due to custom rom installation but reverting back to stock did not help. Wondering if it's inherent to Motorola Tegra2 devices...

For me this problem not appear.

I had something like this when using the librevox app.
Sent from my MB860 using xda app-developers app

I got some traction with Google Play Support now, they're asking for detailed logs. I will update if anything comes of it of course.

Any news or other users experiencing this? I really wanna keep All Access but won't pay for the service unless I can find a fix for that.
I would like to try to contact Google about it but I'm not sure where to go. Any suggestions?
Sent from my MB860 using xda app-developers app

You can use the "Contact us" button on this page:
Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.
They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.

I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??

dinsaurabh123 said:
I am facing the same issue on my Atrix running M-ROM. Did you guys find a fix for this bug yet??
Click to expand...
Click to collapse
Unfortunately no, it is still an issue for me and my 30 day trial ends today. Will be unsubscribing today until they get it fixed (can test with streaming music that I own).
Sent from my MB860 using xda app-developers app

Not to "me too" but me too
I can confirm this on TopSmarts 1.3 Final, rooted (obvs) and unlocked bootloader+cwm.
Been an issue for a long time, but now super annoying because I signed up for Google All Access. If there is anything I can do to help please PM me.

Nathan2 said:
You can use the "Contact us" button on this page:
Ugh, the forum won't let me paste a URL in here. Google "Google play support" and click the first link.
They weren't interested in looking at the problem on my CyanogenMod Atrix 4G, but quickly became interested when I found another identical Atrix with the stock Motorola ROM. They asked for logs and replied with a promise to work on it. I haven't heard back since then, though.
Click to expand...
Click to collapse
I guess nothing further came of this?
I'm having the same issue on NottachTrix 1.3.1 and have tried every workaround I can think of.
Shaman

Still an on-going investigation I guess. I'm am still seeing the issue and have tried everything as well. I get an email from Google Support every few weeks asking the same questions from a different person, so it's stuck in limbo somewhere. I've offered logs but no one seems to want to look. I'll attach a screenshot with the bug displayed on screen.
Motorola XT926 (Verizon Razr Maxx HD)

Same here, they seem to have given up. They did give me a refund for the All Access but that's small consolation, I actually wanted to use it

Related

[Q]Music suddenly stops playing

A lot of times when I'm listening to music and the screen is off, the music stops playing. Pressing the headset button does not resume the music, I have to turn on the screen and press the play button.
I had this problem on KE7 as well as I have it on KF2, my phone is rooted, currently I use PowerAMP, but if I can remember correctly, I've encountered the issue using Doubletwist as well. I even tried hard resetting, but the issue persists (I didn't really start from scratch but rather restored my user apps from a Titanium Backup).
Before I go through the tiresome task of uninstalling all the apps and installing them back one by one, I decided to ask for your help. Maybe somebody already managed to resolve a similar issue...
Settings> Motion> disable it... It may be because of the motion sensors... If you tilt the phone in a certain angle, the music stops playing...Just try, if it didn't work, then there is a problem...
This seemed to be happening to me when using PlayerPro. However, I had the trial and paid for versions installed, and it seemed to be the trial version doing this. Switching to the paid for version stopped the issue.
Could PowerAmp be behaving the same?
waynej4 said:
This seemed to be happening to me when using PlayerPro. However, I had the trial and paid for versions installed, and it seemed to be the trial version doing this. Switching to the paid for version stopped the issue.
Could PowerAmp be behaving the same?
Click to expand...
Click to collapse
I have bought the full version, so it can't be this. The motion theory is interesting, but the phone was sitting on my desk when it happened today. Will try disabling it anyway.
Setting motion control to off did not help either. ;(
Sent from my GT-I9100 using Tapatalk
Hey man, im experiencing the same problem.
Glad to hear im not the only one. Ill be following this thread for answers. Im using PowerAmp as well.
Well, nice to hear I'm not alone.
I will try using doubletwist for a day or two, to see if it's a PowerAmp thing. But if memory serves me well, I already expirienced the same issue before buying PowerAMP.
Sent from my GT-I9100 using Tapatalk
Just came across this thread:
http://powerampapp.com/forum/viewtopic.php?f=4&t=1274
Interestingly somebody mentions Google Listen as the culprit. I do use it a lot. Will try removing it and report back. BTW: Pocket Casts is free today on Amazon Appstore!
Freezing Google Listen defenitely helps.
I'm having the same problem, both with the stock player, and BBC iPlayer.
I'm also using Google Listen... so it'll be a shame if it's that which causes the problem.
I've just checked my Listen settings: it's set to check for new updates once a day, but I've had the players stop more than once in one day. I also had 'send anon feedback' switched on. I've turned that off.
I'd really like to hear if it's the confirmed culprit (and how to remove or freeze it) - cheers
I've also heard the problem could be when the phone is switching between 2G and 3G mode: as I'm in a basement office, I have poor signal quality, so there's a chance that's to blame...?
Well I use Google listen on my nexus one for a year now, and it never shows up in my apps list using battery, nor does it ever appear in system panel lust using no CPU. Its been just fine.
I've found the music is stopping when I get Gmail messages (though not every time)... so it's one of my Gamil widgets, the Status bar (though I have notifications turned off) or the Social Hub.
Once I've backed up all my data I'm going to do a Factory Reset
Update:
I've done a factory reset, that didn't stop it.
I've removed the Gmail widget, that didn't stop it.
I've gotten a brand new replacement phone, that didn't stop it.
I've tried a different music player (UberMusic), that didn't stop it.
Anyone got any more ideas?
sorry to bump old thread, but Im also facing this issue and couldnt find it anywhere except this thread.....
Currently on resurrection remix rom 2.3, not too sure what gives
kedirakevo said:
sorry to bump old thread, but Im also facing this issue and couldnt find it anywhere except this thread.....
Currently on resurrection remix rom 2.3, not too sure what gives
Click to expand...
Click to collapse
Maybe post in rr thread instead?
Sent from my GT-P7510 using xda premium
kilometers4 said:
Maybe post in rr thread instead?
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
i had this issue with other roms also before... but since RR is my current rom so i just... u know...
But yea maybe i try posting in RR thread too, see if anyone can help
kedirakevo said:
i had this issue with other roms also before... but since RR is my current rom so i just... u know...
But yea maybe i try posting in RR thread too, see if anyone can help
Click to expand...
Click to collapse
I think i managed to solve the issue, I uninstsalled DSP manager through TB

[Q] MacRom MR8 market/app issues

First off I want to say that MacRom is the most stable/speedy ROM I've used so far (thanks for all the hard work!).
Just a couple issues with the new MR8 update:
1. The new market seems to be really slow? (maybe just due to the older Eris' lack of speed?)
2. I don't know if this is a market related issue or not, but I can't install a couple apps I use. The market doesn't give me an option to even download them: Words with Friends and Google Books. I'm not sure if it's related to the new market or if the apps are somehow incompatible with the new MR8 update?
3. Is there a way to get rid of the blue line that appears whenever you tap the screen to make a selection? I've been searching but have yet to find a way. The line just kind of annoys me, personally.
Any help would be greatly appreciated as I love this ROM! Thanks!
Dude the same thing has been happening the past two days for me on Deadly and Spicy ROMs. For instance I had not been able to get Titanium but I got my Pro key fine, and same thing with XDA, regular worked fine but couldn't download premium. I took a nap earlier and woke up and had premium I'm about to check Titanium so it may be a Market issue.
Sent from my Spicy Eris GB using XDA Premium App
Good to know. Hopefully it's just a market issue then, but still no luck for me...
same here
i too am wondering why i can't download certain apps from the market, like facebook for example. it's not already installed and i get no download button for that app in the market...but i get download button for most other apps.
also wondering about how to get rid of blue bar on menu selections.
mikemerg1 said:
First off I want to say that MacRom is the most stable/speedy ROM I've used so far (thanks for all the hard work!).
Just a couple issues with the new MR8 update:
1. The new market seems to be really slow? (maybe just due to the older Eris' lack of speed?)
2. I don't know if this is a market related issue or not, but I can't install a couple apps I use. The market doesn't give me an option to even download them: Words with Friends and Google Books. I'm not sure if it's related to the new market or if the apps are somehow incompatible with the new MR8 update?
3. Is there a way to get rid of the blue line that appears whenever you tap the screen to make a selection? I've been searching but have yet to find a way. The line just kind of annoys me, personally.
Any help would be greatly appreciated as I love this ROM! Thanks!
Click to expand...
Click to collapse
I've seen the same issues with MR8 and MR9... I'm looking into the issue, but haven't found a work-around yet. I'm thinking it may possibly be a result of the build revision bump to 2.3.5 that might be throwing the market off (showing the phone as incompatible with your device), but it's only a theory, no fact to that yet...
Glad to know I'm not the only one as I have been having trouble downloading my premium apps too. I flashed 2.3.5 yesterday. I'm a noob so I was wondering what I Fk'd up... LOL!
Sent from my Eris using XDA App
Having the same problem on cs's cm7 rom...
Sent from my ERIS using XDA App

[Q]Android Market 3.0 and newer not showing all results

Ok, so I updated to the new Market version 3.0 (and then today the newest one) and I did a search for mp3 music download (as an example) it shows 1056 results at the top but at most only shows me 7 results and when I drag the screen down to try and get the rest of the results nothing else pops up.
Now on the older version pre 3.0 I had no issue seeing all the results. This goes for anything I try to search for...and it's not phone specific as my husbands Droid X2 has the same issue not showing all the results for the same search I done.
Is anyone else having this issue...is there something I am missing because I've looked in settings...I don't know how to fix it. I would like the new market so I can +1 the apps that I have or will download..but I need to be able to pick and choose from a variety and not only 7 apps.
Please help...and thanks in advance.
If I posted this in the wrong thread..I apologize I didn't know where I should ask this question since Google is not giving me any results to my question
I've noticed this recently as well.
This seems to depend on what you search, "mp3 music download" gave me this error, "tap" di not, "mp2" and "mp4" did...
Yea i don't get errors but no matter what i search landscape or portrait its always 7 apps. Glad im not alone but its bugging me out.
Sent from my SCH-I510 using XDA App
Well i take that back just searched for tap and boom it auto refreshed at bottom of screen. I can live with not having mp3 results lol
But ball has almost 6000 results and i get at most fifty. Grr
Sent from my SCH-I510 using XDA App
Been noticing it too. At first I thought it was an issue with MIUI, which I'm running on an Incredible 2, but today I'm getting the same problem on a brand new, stock Moto Bionic. It's starting to piss me off. Searching for "Handcent SMS" said over 1,500 results, and showed me a grand total of 3 apps - two Handcent language add-ons (Chinese and Korean), and GO SMS. What the hell?
It's a bug that Google know about with the search function, isn't fixed yet.
Sent from my HTC Wildfire using xda premium

Google Music Issues

Anyone having issues with Google Music and their Vibrant. I am using Bionix 1.3.1 Froyo and before yesterday I had no issue with it but now it will just load the song and never play it in the player on the phone. If I go to the browser I can play it. Had a friend test on his Atrix and works so doesnt appear to be the service, but his was buffering really slow.
Any ideas?
I've had weird issues, its still in beta and still really buggy in my opinion.
I've had the same thing happen, press play and it just doesn't. The only thing i've ever done that worked is to just watch for a second and let it fully buffer before you press play. If it never buffers, try killing the app in task manager and trying again.
Hopefully they update it soon, I also have really blurry album art and its a little laggy at times. It could be prettier too.
Sent from my SGH-T959 using XDA App
Well I just wanted to be sure it wasnt the service. Apparently no one else is having the same issues. I contacted Google Support rebooted phone and cleared data for the app as well as reinstalling but still no go. Guess ill have to reinstall the rom or another rom.
It'd be much easier and simpler to move to another music player, of which there are dozens. I prefer Winamp for free, or PowerAMP if you're an audiophile and willing to pay for it.
Hello to let you know the issue was that I had my phone authorized too many times in the settings. After removing the phone that was there 7 times i was able to fix the issue and stream properly.
Happened to me a lot of times.
Sent from my SGH-T959 using XDA App
mainecrab said:
Hello to let you know the issue was that I had my phone authorized too many times in the settings. After removing the phone that was there 7 times i was able to fix the issue and stream properly.
Click to expand...
Click to collapse
Interesting... where are these settings?
Edit: Never mind... found it. Didn't realize you meant in the browser... works perfectly again! Thanks!

Issues with notification sounds going mute...

So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Is your music player ok?
Sent from my MB870 using XDA App
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
You know, I have never thought to check. I will next time it happens. I rebooted the last one earlier and its been fine, but I am positive it'll happen again here later...
king..kranium said:
Is your music player ok?
Sent from my MB870 using XDA App
Click to expand...
Click to collapse
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
DroidTalk said:
I have the same issue of notification sounds going mute randomly. I'm using galaxy tab P1000, android 2.3.3
sometimes music player stops playing songs randomly too!
Click to expand...
Click to collapse
I hate to say it, but finally good to hear someone else is having the same issue. Ive not found anything on it and cant seem to get helpfrom anywhere to fix it! Hopefully one of the smart people here will be able to help!
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
kalojado said:
Okay... happening again. Nope. Music won't play. Says something about not being able to play that type of file. Just regular music that plays any other time. If I reboot the phone I'm sure it'll work. Any ideas?
Click to expand...
Click to collapse
What rom are you on?
Sent from my MB870 using XDA App
DroidTalk said:
Happened to me again. This time right after i updated google plus app.i had to restart to get it back.
Click to expand...
Click to collapse
Hrmmm, I don't have g+ installed, so I know that isn't it for me... but same thing, I reboot and it comes back...
king..kranium said:
What rom are you on?
Click to expand...
Click to collapse
No rom. I was rooted but un-rooted and went back to stock gingerbread...
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
DroidTalk said:
I upgraded to android 2.3.6 overcome 4.1.0 (its a custum rom for galaxy tab). Lets see if it resolves the issue. I'll report back if the problem happened again.
Click to expand...
Click to collapse
Awesome... thank you!
I've had a similar issue but not exactly the same. I normally keep my phone on silent mode but sometimes during the day it will automatically go off silent mode. Seems to happen most often when the battery level is below half. I just learned to live with it. My alarm would deactivate by itself in Froyo, so at least this isn't going to cause me to be late for work like that.
Problem is solved here after last week's upgrade. I'd suggest flashing a new build if possible. I guess for some unknow reason, parts of the OS gets corrupted or maybe its a bug in device drivers for our android phones thats been addressed in later builds.
kalojado said:
So I have a Droid X2, now un-rooted and back on stock 2.3.4 and this is an issue I have had since I had the phone and have never found a fix. I have asked this multiple times on the Verizon forum for the DX and never get an answer...
SO every day I seem to have issues with my notifications going mute, sometimes, but not always, my ringer even goes mute. Usually once a day I have to reboot my phone because it is the only way I can fix it. I thought at first it had to do with my blutooth, but since SBFing and going back to stock I have not re-added my blutooth and it still happens. I took it into the store and he suggested that it is an app causing a conflict and I should uninstall 10 or so apps at a time to try and narrow it down... but I just went ahead and did a factory restore to see if it would help... but it happened again today...
Now, the notifications I use are ones I put on the phone. I have tried putting them on the SD and the internal and it seems to happen with both. I have also put them directly on and also tried ringdroid but it still does the same thing. The sound and notification levels will be all the way up, and when you go into the settings and try to pick a notification sound or ringtone, even the stock ones, you wont hear anything (and you would usually hear a preview of the sound)... The only way I can get the sounds to work is to reboot the phone and when it comes back, it will be fine... for a while. Sometimes have to reboot multiple times a day, but almost always at least once a day to get them back up...
Since you all seem smarter than the Verizon folks and have been a huge help to me thus far, I thought I would ask here and see if anyone else has ran into this and has a fix or if there are any known apps that would cause this. I have done searches but found nothing...
Click to expand...
Click to collapse
I'm certainly no dev, just an avid user who likes learning and tweaking to get the most from his phone. I recall having similar problems with FROYO stock or rooted which as I remember went away when GINGERBREAD came out. I've been running DZK's CM7 beta as my daily driver since it was released with virtually no problems and unlike most other ROM's does not need multiple tweaks and scripts to scream with the exception of a wifi and/or dialer glitch that looks like Moonshadow has recently fixed. Sooooo unless HDMI is a deal breaker I'd suggest you flash CM7 and see if that takes care of your problems just remember to abide by the cautions regarding use of TBU to restore apps. And lastly as a rule of thumb I reboot my phone every morning once I get to 100% charge...force of habit I guess.
Good luck
Sent from my MB870 using Tapatalk
Thanks everyone... I havent been on because it strangely hasn't been happening. Not sure what changed. Did not uninstall any apps, and have not had any updates (as far as I know... well besides app updates) and for some reason it hasnt been happening lately. Again, no idea what changed. Still unrooted on stock 2.3.4 gingerbread and phone seems fine now. Been happening for months and when I finally come here to get help, the problem seemed to have went away. I will keep you all updated if this changes. Hopefully if it is happening to anyone else, it has also been fixed... Thanks again for all your help. Really appreciate you guys helping out this noob
what i did
i have an mb870 too with no service running google voice and groove ip . my issue with notifications
was with my kids hitting all the button selections she could. in the process my message notifications
got defaulted to the wrong messaging app. i was still getting messages but no tones or vibrations.
so i just went to all the messaging apps i have and made sure to select the right one for the default
hope this helps

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